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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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D
dokiparthi kalpana
from Mancheral, Telangana
Nov 30, 2009
Resolved
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want to know my call register
Aug 14, 2020
Complaint marked as Resolved 
want to know about the call details of november 2009
dear sir... i want the call recived list of my number... in order to get it wat do i hv to do???
i want to see my incoming and out going call in novebre month 2009
i need my call records and msgss of two months( ie: jan and feb) on my e-mail ID plz provid me as much as little time. i need that very soon.
hi i need my call records for the month of April 2011.
My mobile no would be [protected].send to this id boo.[protected]@gmail.com
i need my call records and msgss of two months( ie: jan and feb) on my e-mail ID plz provid me as much as little time. i need that very soon i am waiting


[protected]@yahoo.co.in my no;[protected]
hi i need my call records for the month of June 2012.
My mobile no would be [protected].send to this id mother.[protected]@gmail.com
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    A
    Ashish kumar verma
    from Mumbai, Maharashtra
    Nov 30, 2009
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    I have recently (last week) taken airtel connection and I have facing a lot of problems related to internet services like on the night of 27 11 2009 at around 9:15pm I have called airtel customer care center to deactivate my internet but that person start my caller tune without my knowledge and they have deducted my Rs.20 without my confirmation its unlawful.

    They are continuously deducting my money from my account without any approval and without any information?
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      S
      s44g
      from Pathanamthitta, Kerala
      Nov 30, 2009
      Resolved
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      I had been receiving message from Aw-Alerts reading “Sarkar ke nirdesh! Apka mobile 30th Nov.09 ko band Kiya jar aha hai. Iss mobile ki IMEI sahi karane hetu Kendra se sampark karein” or “Sarkari nirdesh! Galat IMEI ka mobile 30th Nov. 09 ko band Kiya jar aha hai” or messages similar to that with minor change in the language. On 16.11.09, I had received a message reading “Sarkar ke nirdesh anusar galat IMEI wale mobile 30 Nov. se band ho jayenge, fir unmein kisi bhi company ka SIM nahi chalega. Apna IMEI number janne ke liye dial karein *#06#. IMEI ki satyata jaanne ke liye SMS karein- “IMEI space shru ke 8 ankon ka IMEI number” aur bhejen 121(toll free) par.
      I complied with message of 16.11.09 and received message from Customer Care on 20.11.09 at 10.32 hours that “This is a valid IMEI number”. After receiving this message, I sent a message reading “I have received message from AW-Alerts that my phone will be made inoperative after 30th Nov. The IMEI of my set is valid as confirmed by customer care. Pl. restrain from taking any arbitrary action.
      Despite valid IMEI no. of my set, my phone no.[protected] has been made inoperative since 30.11.09 with the remark “Invalid SIM”.
      I
      Aug 13, 2020
      Complaint marked as Resolved 
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        M
        MEGHANA GUPTA
        from Delhi, Delhi
        Nov 30, 2009
        Resolved
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        Resolved

        I have been using the AIRTEL connection for more than 2 years. My number is [protected]. I have been receiving messages that my phone contains invalid IMEI number and the same should be collected from some registered centres. In fact I went to the centre as directed by the customer care executive. They intimated about the IMEI and send a message to the customer care - 121 and the message was replied back that the number is valid.

        All of a sudden this morning onwards, the SIM is not working and it is showing as unregistered SIM.
        I dont know what is the issue and why the services has been debarred all of a sudden.
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi AIRTEL,

        I have purchased a SIMTEL company phone with dual sim and dual IMEI numbers. on 12.11.09 I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199.

        I am using in dual sim. One Airtel, sencond sim in Reliance. But Currently My airtel sim not working in my samtel handset. But reliance sim working. what is the reason.


        I am check in imei number in my mobile (*#06#). My Imei number is: [protected].

        Other one reliance network this same imei number is called for valid. but, your network (Airtel) only call Not valid Imei number.

        I am cheak in online imei... website name: www.numberingplans.com for in following details i will see there...

        Information on IMEI [protected]


        Type Allocation Holder Sigmatel-FXD
        Mobile Equipment Type Sigmatel-FXD T33i
        GSM Implementation Phase 2/2+
        IMEI Validity Assessment



        >|<

        Very likely


        Information on range assignment


        Est. Date of Range Issuance Around Q4 2008
        Reporting Body British Approvals Board of Telecommunications (BABT)
        Primary Market Europe
        Legal Basis for Allocation EU R&TTE Directive


        Information on number format


        Full IMEI Presentation[protected]
        Reporting Body Identifier 35
        Type Allocation Code 35218203
        Serial Number 775504
        Check Digit 8


        So Your network database wrong..

        You are clear in your Problems...


        First You are allow in my handset in airtel network...

        My Full deatils...


        Name: D.THIRUGNANSAMBANDAMOORTHY
        ADDRESS: No.1/80, Middle Street,
        Perugamani, Trichy. Tamil Nadu.
        Contact No. [protected]
        (this number not working in my hand set)

        So, Please Call this Number [protected] (reliance No).


        I am Purchased In Airtel Digital Set up box ( My id Number is: [protected]).

        This is Same Airtel cell Number i will registraed in purchase Airtel Digital Set up box .Corrently your network Not working in my handset. So, I am very sad and colopsed.

        So, clear in my compliants....

        Please...


        Thanking You,

        Thirugnanasambandamoorthy.
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          V
          Vaibhav Argade
          from Pune, Maharashtra
          Nov 30, 2009
          Resolved
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          Hi AIRTEL,

          I have a Moto Razr V8 mobile phone. My handset has been deactivated by Airtel as Airtel is saying that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIRTEL is not updated. I tried contacting the Mototrola helpline , but they have forwarded the IMEI numbers to all service providers. M/S BHARTI AIRTEL please look in to the matter and rectify your database.

          My PARTICULARS ARE

          NAME : Vaibhav Argade
          Mumbai

          PHONE No: +91 [protected]

          IMEI numbers[protected]

          Phone make : Moto Razr V8
          Aug 14, 2020
          Complaint marked as Resolved 
          I am facing the same problem. I also have a MotoRazr V8 phone and it stopped working earlier today. I have temporarily shifted to another handset but I am not sure how to resovle this issue. When I contacted the Airtel Nodal Officer they gave me the IMEI number seen by them, and it had the first digit as zero. It looked as though the handset was corrupting the IMEI number being transmitted. However, when I press *#06#, the number displayed is valid. I spoke to a Motorola dealer about this but he didnt understand my problem and asked me to contact Airtel again.
          Whether it is a problem with Airtel or Motorola, finally it is we consumers who always suffer. I have been working on this for the last 2 weeks and I have got fed up
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            B
            balakrishnan v
            from Patiala, Punjab
            Nov 30, 2009
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            Sir,

            My son and my wife are having cell phone with prepaid connections with M/s Airtel Company. The phone numbers are

            My son Rajkumar K.S Phone Number: [protected]
            My wife Maragathavalli.S Phine Number: [protected]

            Recently [protected] have changed the plan as 1 paise per second. After that without my request they are sending SMS to my phone and deducting Rs:2.00 or 3.00 per day. This is highly objectable.

            Like wise [protected] have changed the plan as 50 paise / call. There also they are deducting Rs:2.00 or 3.00 per day. This is not agrreable. Kindly look in to the matter and arrange to settle the issue.

            regards.
            Sadasivam.v.l

            AirTel Cell Phone — Unnessassary SMS not stoping

            Sir,
            My phone number is [protected], I have received unnessassary SMS, and loase of my money by this SMS, last two times I am complaints to Customer service and that time rectify this problem, but same problem this is third time, please stop any type of SMS i dont like. (austorlogy, jokes, helth suggestion etc.)
            There is no mistake of airtel in this case, Either you or someone from ur family is subscribing for these value-added-services. Make sure that your phone is not being used by anyone and see the results after one month.
            i am neither an employee of airtel nor i m in telecommunication line, i m just common customer of airtel and i am using their services since last many years. Airtel is best.
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              P
              Pushkar Firodiya
              from Satara, Maharashtra
              Nov 30, 2009
              Resolved
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              I have purchased a BYOND by500 handset with a valid IMEI number and bill.I have verified the IMEI with airtel 121 service it says its valid, apart from airtel 121 service i have confirmed the validity from 57886,53232 and www.numberingplans.com all have confirmed my handset to be valid. but airtel has stopped accepting my handset since 30 nov 2009 00:00 hrs.
              And as a matter of fact i tried using other service provider in this handset and they are perfectly working.

              MY handset : Byond BY500
              IMEI :[protected]

              What should i do?
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                ankur lunia
                from Buldana, Maharashtra
                Nov 30, 2009
                Resolved
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                sir,
                I am ankur lunia from deshnoke.i have a lapu sim of airtel. my lapu no.[protected].i couldn't caal to custmer care before some time. i complain to my dealar, t.m. & area manager,but any one not hear seriously.many time i call from another lapu to ur coustmer care,but he said me this problem solve 24 hours, but no solve after 24 hours. pls you solve my problem.
                Aug 14, 2020
                Complaint marked as Resolved 
                I am not able to call 12144 from my lapu sim i have register complaint in airtel care through another lapu sim they said it will start within 2 days but it is not working my no[protected]
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                  A
                  Angshuman Das Gupta
                  from Hyderabad, Telangana
                  Nov 29, 2009
                  Resolved
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                  my airtel no.[protected], and for the last two moths my gprs is not wotking while Iam travelling out of West Bengal. i have launched complains several times but the authority is not able to solve the problem neither giving any alternetive solution. from today onwards the internet connection has stopped and whenever I am trying to connect the internet from my Phone it is showing" Remote party has ended this connection". i am a frequent traveller and this problem is creating lot of inconvienece to me though every month my GPRS activation charges are being taken.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  AirTel — airtel gprs not working

                  Airtel gprs is not working properly for the last 15 days. i registered a complaint 12 days back my complain number is[protected] but still am facing the same problem. i registered my complain on 24th dec 2007 they said it will be solved withing 4 days again after 4 days i contacted airtel they said it will be solved in 2 days... Again on 31st dec 2007 i contacted airtel the said gprs will work proprly from 3rd january 2008.

                  my gprs is still not working am still facing the same problem .
                  calls to customer care executive has been blocked by airtel. i am really fade up ...
                  please help ...

                  Airtel-GPRS — wap not working

                  well i recieved a msg. from airtel that my GPRS has been activated but when i tried to use it, it either said that requested objects not found or there is too crowd in the port...
                  so i request u to take necessary actions as quickly as possible, ...

                  GPRS AIRTEL — AIRTEL GPRS NOT WORKING

                  My Phone No. is [protected], GPRS is not getting activated after repeated request on phone. No one is giving manual setting and trying to get GPRS operational.

                  AirtelGprs — Gprs not work

                  Dear Sir,

                  I would like to inform you that i have activate GPRS on my mobile no. [protected] but GPRS not working & only web page opening in Mobile set, I have complain many time to customer care executive but he has ignore and told me the services have already activated on your mobile and then after the customer care service close on my no. This is not happening 1st time, this is a big networking services in India, I am very hopeless for behaviour of customer care executive. cc not response my no.I have a lot of problem for disconnect my gprs when i active gprs so sow on my N-6300 mobile "Packet data connection not abaviable.

                  Please, activate GPRS services on my mobile no for using GPRS services on PC

                  Airtel — Airtel is not working in Sony Ericcson phones

                  From yesterday, most of the sony ericsson phones were not working with airtel, customer care response was also not good and accurate reg. this problem.However in SE service center, they said that the Airtel changed the frequency of signal that was the cause to this problem.
                  i request airtel and sony ericcson to rectify the problem we SE users are facing...
                  Airtel is not working in Sony Ericcson phones:
                  From yesterday, most of the sony ericsson phones were not working with airtel, customer care response was also not good and accurate reg. this problem.However in SE service center, they said that the Airtel changed the frequency of signal that was the cause to this problem.
                  i request airtel and sony ericcson to rectify the problem we SE users are facing...
                  This the mail i wrote to the nodal officer of airtel.
                  Yet After 7 days of that they are not able to resolve the problem



                  Sir/Madam,

                  I am having tremendous trouble with my airtel GPRS connection and much more so with the customer service .
                  I am pained to say that in over 20-30 calls with them they have not been able to help me even a bit.

                  I shifted to a new phone sometime in Dec and got the Mobile Office Settings by calling your call center while I was on roaming.
                  My GPRS / Mobile Office works perfectly fine when I am not in the karnataka Network but never works within Karnataka.

                  I registered a complaint regarding the same by calling up your help desk. You will find the complain number attache to my phone number in your data base.
                  In case you cannot these are the two Complaint IDs I have
                  19696834
                  19650567

                  I have tried everything possible to get a resolution to the issue but to no avail.

                  1. I have visted your Indirangar Customer care center where they changed my SIM Card twice but it still doesnt work.
                  2. I have been made to visit your Customer Care center on Bannerghatta Road . Here too they were unable to address the issue.
                  3. When a different SIM was put in my phone the GPRS works perfectly well ruling out any phone problem
                  4. When my SIM is inserted into a differnt phone the GPRS does not work point to a problem with my connection.
                  5. On frequent visits to other states i have found that my GPRS works perfectly in Maharashtra, Delhi, Rajasthan etc.

                  Customer care keep promising me that they will get back to me within 24 hours but its not happened for close to two months now.
                  My calls to to your GPRS care line keep getting disconnected and there is absolutelty no way of getting in touch with reps who kep promising action.


                  I have spoken to a lot representatives and experts but to no avail. This lack of customer care is shocking from a company like yourself.
                  My connection is a corporate connection and my corporate administrator too points me to the customer care.

                  Please resolve the same as soon as possible.


                  Regards,

                  Ram Rao

                  Sony Ericsson — Gprs not work

                  Hi,

                  I bought Sony ericsson J108i model. Initially they said Gprs facility working fine in this model in 2G and 3G. But, now i am not able to download even a single content from any site. i have changed many sim's even though i am having the same issue. I complaint against Sony ericsson support team they were not properly respond to me for my problem. Its one of the worst product. i never ever been facing any other models, even china model and corean model also working fine. Sony ericsson product totally waste.

                  Regards,

                  Sasi
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                    S
                    santosh gour
                    from Salem, Tamil Nadu
                    Nov 29, 2009
                    Resolved
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                    Resolved

                    Dear Sir,

                    My mobile nokia n70 and IMEI no. is [protected]

                    Airtel sent sms is Apka handset 29 nov raat 12 baje se band kar diya jayega aur ye handset kisi bhi sim par karya nahi karega, ya to aap apna handset badal le, ya naya IMEI hamare center se prapt karein. Center ki jankari ke liye type kare HS Pincode aur sms kare 121 pe.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Airtel — Asking for IMEI

                    It is ridiculous for Airtel to ask for my IMEI and even threatened me to stop the services from the 25th November 2009 as per Government directives.

                    My mobile phone is a NOKIA 1202 and the required IMEI is already there and I do not understand how AIRTEL issued such statements that I should buy a new phone.

                    Is Airtel channelling some mobile phones company for this purpose ? Or are they connected with the sales of mobile phone ?

                    Please reply and in case no reply is forthcoming the matter will be taken up through RTI, for issuing such threats.

                    I am asking NOKIA also to challenge this because it will affect the sales of their products.
                    I also received the same SMS on my Nokia 1209.
                    I am using rage mobile which has got dual sim option, when i purchased the mobile, i only purchased rage because out of all the china made mobiles it was the only on which was offering me an IMEI number and one year warranty. But nowadays Airtel is continuously disturbing me asking for getting my IMEI number validated.

                    My sim 1 is Idea: Which has not disturbed me till now,
                    My sim 2 is Airtel: disturbing me by sending messages

                    I called up the validating centre in my city he told me that i will be charged Rs 299 for this.
                    Then i checked it online and found out that Vodafone is charging much less for validating the IMEI no. Rs 199.

                    Where lies the problem ? (Is it with rage/ Airtel)?
                    I purchased my phone, Motorola Rokr Z6 from Radio centre Alleppey about 2 yrs before.im using airtel sim in it.from last few weeks i'm recieving messsages from airtel that my phone does not have a valid IMEI number.i talked with the shop owner from i brought my phone, he sats that he don't know about what had happenned.Then i talked with customer care airtel and the gave me the format to get the nearest shop where i can validate it.when i called these shop located at Kottayam, they say that even they don't know how to validate it or they know any place where it is done.As per the message the phone will not operate in any network after November 30th 2009.Tell me what should i do..im ready to pay Rs 199 which they say for validating, but nobody knows where it is done.i don't want to lose my precious phone.
                    kindly look into this seriously...
                    Sir,

                    My mobile No. is [protected] and I am receiving msg. from you that my mobile IMEI no.is invalid and to change IMEI no by paying Rs.199/-. In this respect I wish to inform that I have purchased FLY co.mobile model SL 500i with a valid IMEI bearing the number[protected]number can see on reverse side of mobile) and B.No.TN/01122/00001/5131 dated[protected] from The Mobile Store, Ambathur, chennai. I also confirmed with my mobile store that my IMEI number is valid one. Hence I request you please arrange to rectify your database by replacing my correct/valid IMEI number and provide me undisturbed services.
                    Thanking you,
                    N.Madhusekar,
                    [protected]
                    It seems Operators are not updating there IMEI Data base on regular basis. A set which has been verfied with VALID IMEI in UAE is being verified INVALID in India.

                    Most of the problem is on part of operators and not manufacturer.

                    Just sue the operator through Consumer council, in case of disconnection. If IMEI is invalid, manufacturer will have to compensate you and if Operator verifies it to be wrong, they will be in problem.

                    Don't worry, operators will not disconnect the phone. Its just they want to sell their operator logo handset to you.
                    Do Airtel give me new mobile for free if I am using China mobile ?

                    It has valid IMEI number but, this people are sending constant messages.

                    And it is also news that they are charging some fees to get IMEI number.

                    This shows that they are beggars searching for ways to dube over money.
                    i Have my emi no [protected] Then how can you stop my mobile .
                    I have been using MOTOROKR Z6 for the past 2 and an half year
                    from the past 10 days i have been receiviig msgs from Airtel that my mobile has got an invalid IMEI number
                    today mrng my sim got unregistered and i got into big trouble without my mobile
                    please give me some suggestions to get rid of this as soon as possible
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                      A
                      Ayasha
                      Nov 29, 2009
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                      from this number [protected] i cannot make out going calls .please look in to this matter after being complained several times still not rectified .
                      sir,
                      regards,
                      my friend mr gyan prakash verma a resident of fatehpur, uttar pradesh went bangalore and purchaed an airtel sim whose number is [protected], he submit all documents (related to uttar pradesh)as well as the xerox of the hotel receipt in which he was staying to the shopkeeper, who's shop is near bangalore railway station but after few days the outgoing call are barred and now the incoming call are also barred .kindly let me know that what documents he has to submit so that his number start working, for your this kind help we ll be obliged.

                      your's truly
                      saurabh srivastava
                      flight engineer
                      international airlines
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                        K
                        K.Venktesan
                        from Chennai, Tamil Nadu
                        Nov 29, 2009
                        Resolved
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                        Resolved

                        sir,
                        we have been using digital tv since this april 09 and now since 5 days there is not tv signal and we complained and no response on the signal and once again i called up but it was going on ringing and my customer id is [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir
                        I have been watching Air tel Tv since last year but now for the past two months I am unable to receive signal.When I checked the the signal strength their an icon like a Lock in between the two signal strength and signal quality bars.Pls consider my case and let me know what I have to do.
                        G.Ravi Chandran
                        Customer ID: [protected].
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                          N
                          Nishit Mohanan
                          Nov 29, 2009
                          Resolved
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                          Resolved

                          I activated the new airtel gprs scheme by dialling *567# the scheme was a Rs.89 scheme which gives 100mb usage and 2gb during night it has a validity of 1 month.I activated it on 28 nov 09,and rs.89 was deducted from my account and it worked properly but at 12am i got a msg from airtel saying the validity was over,but I was supposed to have a validity of 1 month.I cant contact customer support.when i dial 5 for gprs assistance it says.thx for calling.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer care service,
                          i had one airtel sim thats allready showing sim regisration failed.but its still has validity.i dont know why its showing like this.now iam been in dubai.i didnt use my sim 1 years ago.but validity till 2011.kindly reactivate my sim, , , , , pls...my number is[protected].i am going to my own contry..
                          contact customer care... dial the number go for billing section and contact there.
                          internally they are same
                          I had recharged wid 89 rs gprs & it was nt working for 2 days dn i activated a 3rs plan dn i got bt i used it at nite which says 2gb bt only got 250mb whn i cl customer service it says thanx for calin plz airtel look into the mater my no. Is [protected] thanx

                          Airtel Prepaid — Problem in GPRS night plan

                          I have activated gprs night plan.where as per plan i should get 100mb data in day(8.01am-12pm) and 2gb data in remaining time ie night but even if i use gprs in night time as per plan the data amount used deducts from day time balance only.I called customer care several times but they are not ready to help in any way . custemer executive says it deduct from night data usage only and not ready to listen anything.
                          This problem is with everyone using this plan. This is a fishy plan by Airtel to cheat peoples.
                          Night usage is deducted from day quota

                          Airtel — PROBLEM IN USING THE RC89 GPRS SERVICE

                          My issue is as follow:
                          On 7th Dec 2009 I received the SMS from AZ-Promo the SMS was "GPRS on RC89. Recharge to enjoy 100 MB 30 days (between 8am-11.59pm) and 2GB 30 days (12midnight-8am). After free usage download charges on gprs [protected]@30p 50KB".

                          On 9th Dec 2009 I recharged with the voucher 89 to availing the GPRS service and started using it. For this I got the 102 Rs INR for 100 MB usage in between ( 8am-11.59pm).

                          Complain: When I use the GPRS before 8 am and after 12 midnight then the amount is detected from the 100MB day usage balance. When i tried to contact customer care then i am not able.

                          that means we are not getting the 2 GB free for night use. it is absolutely fraud with the Customers.
                          My issue is as follow:

                          On 7th Dec 2009 I received the SMS from AZ-Promo the SMS was ¿GPRS on RC89. Recharge to enjoy 100 MB 30 days (between 8am-11.59pm) and 2GB 30 days (12midnight-8am). After free usage download charges on gprs [protected]@30p 50KB¿.



                          On 9th Dec 2009 I recharged with the voucher 89 to availing the GPRS service and started using it. For this I got the 102 Rs INR for 100 MB usage in between ( 8am-11.59pm).



                          Problem is that when I tried to use it before 8 AM then also the amount is detected from the day usages balance means from the 100 MB usages. Regarding this I called the your customer care number and logged the complain.

                          But did not get any response till now.

                          Is anybody using this type of problem?
                          Please find my complaint to Airtel below.
                          Sir,
                          I have been using Airtel mobile [protected] ( Prepaid) for the past 8years. 3 months back I received an sms regarding GPRS offer stating that on easy recharge with Rs.98 I can get 100mb free per month. I recharged with Rs98 and started using GPRS. Later on another offer introduced stating that 100mb per month free between 8.00 am to 11.55pm and 2gb free between 12.00am to 8.00am. I recharged with Rs 98 and two separate accounts were provided for checking the data usage. That is *123*10# for checking the day time browsing within 100mb and *125*4# for checking the Night time in 2gb free browsing. I made several clarifications from your customer care office executives with regard to this and I was made to understand that the above offer is not having any terms and conditions. And the data reduction will be on the respective individual accounts based on the time of browsing.

                          While this is so I found that for the browsing done by me between 12am to 8am, data usage was also reduced from the day time account namely 100mb free account also apart from the data amount shown in the 2gb free night account. Some times it was correctly deducted from the 2gb data account but several times it was also deducted from the 100mb main account.

                          I made several complaints to your customer care executives starting from 19.11.2009 onwards and none of them had given any solution to my grievance. Infact, nearly 180mb was deducted from my 100mb free account which I recharged regularly every month. One of your customer care executives admitted that there was some system fault and they have received number of similar complaints form other customers also and once it was rectified from the wrong data deducted from 100mb will be reduced and asked me to wait for 3days to 5 days time.,

                          I waited patiently for 4 to 5 days. Thereafter your customer care executives when contacted stated that there is no fault on their side and they can’t help me fro restoring the wrong deducted data to my account. I was little surprised with the response and asked them to find out the solution and rectify the issue.

                          When the said problem was not yet solved another problem arrived in front of me. On 6.12.2009, about Rs.250 was deducted from my account and my balance was reduced from Rs.250 and add to Rs.0.08/ I immediately called your customer care executive and they promised me to solve the problem. From 8.12.2009 onwards I have been waiting for my problem to be solved. Till date no solution. In fact on last Sunday, your customer care people called and informed me that their system not yet updated and requested me to wait for another 3 days time. Again I contacted on Friday I was asked to wait till 21.12.2009.

                          From 06.12.2009 I have not recharged my mobile and hence I was not able make any out going call expecting further confusion from your side suppose If I recharge. I am totally disappointed with your attitude in solving the customer’s problem. So I request you to take immediate action in this issue and restore my GPRS data which was wrongly deducted and the amount of Rs.250/ which was deducted without having any reason.

                          I have complete screen shots taken from my N73 mobile to show how the data was wrongly deducted from my main account of 100mb instead of 2gb free account for the browsing between 12am to 8 am. If necessary I will send it. I think hope your understand the issue and problem in detai8eld manner and any further clarification not required,

                          So, I request you to take immediate action in this matter.


                          Thanking you


                          Yours sincerely
                          C.P.Palanichamy
                          This is true. Same thing is happening with me. My mobile number is [protected]
                          sorry sir,
                          We at airtel have a policy of not refunding any money because if we do so we will be flooded with similar requests from other customers too. I hope that you will understand our position.
                          Abhijeet Kumar Gupta
                          Airtel Customer Satisfaction Online Team
                          Hello I have exactly same problem on MO 95 plan. Whlile using the service in night Morning balance was deducted . Next night whole 100 mb went at 4.30a.m.Then I was further robbed by you as Rs140 were deducted from normal balance.
                          You know, what actually is more amature on your part:
                          1. You blocked 121 on my no. Jurst after this issue(its still blocked) I had to find other way to contact them. When I did they told me i should recharge again with Rs95
                          2. Called nodal officer 3 times. Every time told, I will get call in 6hrs never got it. I have written them many emails nd never gt any response in 24 hrs. After 10 days they responded with that they will refund back Rs 95 but never did.
                          I am aitel user for 4yrs now. I[censored] plan to keep troubling customer like the way ur doing now, I will have to
                          Hello I have exactly same problem on MO 95 plan. Whlile using the service in night Morning balance was deducted . Next night whole 100 mb went at 4.30a.m.Then I was further robbed by you as Rs140 were deducted from normal balance.
                          You know, what actually is more amature on your part:
                          1. You blocked 121 on my no. Just after this issue(its still blocked) I had to find other way to contact them. When I did they told me i should recharge again with Rs95
                          2. Called nodal officer 3 times. Every time told, I will get call in 6hrs never got it. I have written them many emails nd never gt any response in 24 hrs. After 10 days they responded with that they will refund back Rs 95 but never did.
                          I am airtel user for 4yrs now. I[censored] plan to keep troubling customer like the way ur doing now, I will have to SHIFT TO SOME OTHER SERVICE PROVIDER if you dont solve the problem after wasting So much of my time.

                          [protected]

                          Airtel — GPRS-Mobile Office Wrong Data Deduction- 100 mb and 2gb

                          Sir,
                          I have been using Airtel mobile [protected] ( Prepaid) for the past 8years. 3 months back I received an sms regarding GPRS offer stating that on easy recharge with Rs.98 I can get 100mb free per month. I recharged with Rs98 and started using GPRS. Later on another offer introduced stating that 100mb per month free between 8.00 am to 11.55pm and 2gb free between 12.00am to 8.00am. I recharged with Rs 98 and two separate accounts were provided for checking the data usage. That is *123*10# for checking the day time browsing within 100mb and *125*4# for checking the Night time in 2gb free browsing. I made several clarifications from your customer care office executives with regard to this and I was made to understand that the above offer is not having any terms and conditions. And the data reduction will be on the respective individual accounts based on the time of browsing.

                          While this is so I found that for the browsing done by me between 12am to 8am, data usage was also reduced from the day time account namely 100mb free account also apart from the data amount shown in the 2gb free night account. Some times it was correctly deducted from the 2gb data account but several times it was also deducted from the 100mb main account.

                          I made several complaints to your customer care executives starting from 19.11.2009 onwards and none of them had given any solution to my grievance. Infact, nearly 180mb was deducted from my 100mb free account which I recharged regularly every month. One of your customer care executives admitted that there was some system fault and they have received number of similar complaints form other customers also and once it was rectified from the wrong data deducted from 100mb will be reduced and asked me to wait for 3days to 5 days time.,

                          I waited patiently for 4 to 5 days. Thereafter your customer care executives when contacted stated that there is no fault on their side and they can’t help me fro restoring the wrong deducted data to my account. I was little surprised with the response and asked them to find out the solution and rectify the issue.

                          When the said problem was not yet solved another problem arrived in front of me. On 6.12.2009, about Rs.250 was deducted from my account and my balance was reduced from Rs.250 and add to Rs.0.08/ I immediately called your customer care executive and they promised me to solve the problem. From 8.12.2009 onwards I have been waiting for my problem to be solved. Till date no solution. In fact on last Sunday, your customer care people called and informed me that their system not yet updated and requested me to wait for another 3 days time. Again I contacted on Friday I was asked to wait till 21.12.2009.

                          From 06.12.2009 I have not recharged my mobile and hence I was not able make any out going call expecting further confusion from your side suppose If I recharge. I am totally disappointed with your attitude in solving the customer’s problem. So I request you to take immediate action in this issue and restore my GPRS data which was wrongly deducted and the amount of Rs.250/ which was deducted without having any reason.

                          I have complete screen shots taken from my N73 mobile to show how the data was wrongly deducted from my main account of 100mb instead of 2gb free account for the browsing between 12am to 8 am. If necessary I will send it. I think hope your understand the issue and problem in detai8eld manner and any further clarification not required,

                          So, I request you to take immediate action in this matter.


                          Thanking you


                          Yours sincerely
                          C.P.Palanichamy
                          Dear Mr. Abhijeet Kumar Gupta. How can you say ilke that. then what for customer care is being there. That means you are admitting your mistakes but not giving back the amount to the customer means I dont understand your so called policy. If we 5the customers never asked you to give us any offer. For the sack of promoting your business you are offering. But when you are committing mistakes, you have to rectify it at any cost. you hand abandon the customer by washing your hands. If you are expecting complaints to be flooded in that is not our mistakes form the customers. That is your fault in providing bad service. Hope you understand.

                          With regards
                          c.p.palanichamy
                          guys, , if they dont have the solution change the card.. idea n vodafone have the best services..they dont rob the customers of money.. i really had the bad experiences with the airtel.. they should b ranked no 1 in customer dissatisfying..i m serios..they dont provied solutions, but EXCUSES.
                          hi im in nashik for ditelas 89/Rs gprs plan,
                          my complain is that i made a call to kolkatta to at 12:30 an had a talk for 26 mins and my balance reduce by 43 rupees where as generally my balance should reduce by on 50 paise per min... but always my balance is reduce or cut by 50 paisse per min only so y this?????//
                          Dear
                          C.P.Palanichamy is yor problem has been resilve
                          Dear

                          C.P.Palanichamy is your problem has been resolve
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                            P
                            pankaj vishwakarmra
                            from Mumbai, Maharashtra
                            Nov 29, 2009
                            Resolved
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                            Resolved

                            Pankaj Vishwakarma
                            Income Tax Department
                            ID No. [protected]
                            Regd. Mobile no. [protected]
                            I request for my setup box and relative equpiment for shift for my another quarter which is recently allote for me, my request was accepted and charged 300Rs. from my account. after 12 hour engineear come at my home at open the connection and tell me that he come after 1 hour for reinstallation on my new address. But after 36 hour no one come here. In this regard i call to customer care and he only give me request no. i.e. 1548126, 1546416 but they not solve my problem, only give me time but no one come at my house. I think it is a worst custmore care and same its services. Difinitely now i want to take TATA SKY or other services, at least they not cheat people. And i also request to all my groups do not belive in this company
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              ravikanthmp
                              from Thiruvananthapuram, Kerala
                              Nov 28, 2009
                              Resolved
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                              Resolved

                              Dear sir,

                              Please find below the complaints lodged at consumer complaints.in on 27th Nov 09 against Worst service of Airtel please help me in this issue

                              21 hours 5 minutes ago by Ravi Kanth [send email]
                              Dear friends I too had the bad experience on Airtel Digital TV dish I too did not wish to have digital tv but it came as free offer from e-bay as diwali gift, One fine day i got a call saying we need to genarate the Customer ID to offer you the free gift they took all the infomation and even after 15 days nor i have received nothing if we call customer support they say to place the request through e-mail and after 48 hours i have not received i am hanging with the ID given by them i.e [protected] which is a waste.

                              Regards
                              Ravi Kanth - Mobile:[protected] from Bangalore.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              dear sir

                              My airtel regd.no is [protected].my settopbox is all right.i have check all wires those connected well. my complaint no is 1580518.The error show NO SIGNAL.
                              but till now its not work properly.
                              now i want result as soon as.

                              VISHAL SHARMA
                              [protected]
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                                raghvendra vikram singh
                                from Raipur, Chhattisgarh
                                Nov 28, 2009
                                Resolved
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                                deer sir ,
                                i 'm raghvendra , and would like to inform you that i am charged by rs 1.5 per day from 26 nov 2009 for love tips and love shayeri it is automatically activated after deactivating of cricket updates and customer care agent is not deactivating from my mob. no [protected]. the sms are sending from 52906015 and 54321.
                                sir kindly deactivate it i am hopefull to you
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel — Deactivation of unwanted sms

                                My mother who is 72 years old has a prepaid airtel mobile. Without her knowldge she pressed something and she has been receiveing news,cricket scores and many more sms each at a cost of Rs 5. Unfortunately she has been travelling in india and paying heavy price for this. Contacted the customer services with great difficulty managed to speak to a person who could help her to deactivate the same what was SHOKING is she told me it would take 45 days to deactivate. A lady who lives alone on her pension cannot afford this kind of expence. It has become a punishment for her to own a mobile which was for a purpose as she is living on her own and not for luxury. TOTALLY UNHAPPY WITH YOUR 121 SERVICES which goes on and on rather giving an option to talk to the customer care a real waste of time.
                                Cheating service of AIRTEL for so called text based SMS from 64611010..deactivate from my mobile[protected]
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                                  A
                                  Ajitkumar G.Agavane
                                  from Mumbai, Maharashtra
                                  Nov 28, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir,

                                  I am Ajitkumar Agavane. I am fully satisfied with your services But i want to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number from 01-nov-2009 to 29-nov-2009. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account number is [protected]
                                  My email id is: [protected]@kspl.co.in

                                  Thanks & regard's
                                  Ajit Agavane.
                                  [protected],[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,

                                  I am I am fully satisfied with your services But i want to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number from 01-nov-2009 to 5-dec-2009. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account number is [protected]
                                  My email id is: [protected]@yahoo.co.in

                                  Thanks & regard's
                                  sathishkumar
                                  I am I am fully satisfied with your services But i want to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number from 01-nov-2009 to 5-dec-2009. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account number is [protected]
                                  My email id is: [protected]@yahoo.co.in

                                  Thanks & regard's
                                  kavitha
                                  pls send me my incoming / outgoing call details with number / call duration/send messege and with call time from 01st Nov 09 to till date.

                                  My Mobile No is [protected]

                                  Plse send to my email as soon as possible.

                                  Rgrds
                                  Prasenjit Sarkar
                                  Mb: [protected]
                                  Dear Sir,

                                  I am Aju joy. I am satisfied with your services But i would like to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number from 01-sep-2009 to 27-dec-2009. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account numbers are [protected]
                                  My email id is: [protected]@yahoo.com

                                  Thanks & regard's
                                  Aju Joy.
                                  [protected]
                                  [protected] in coming call
                                  Dear sir,
                                  I am neeraj kumar and I am fully saticfied of your service so i would like to know the details of them by using their incoming & outgoing call list.
                                  plz.send me the incoming and outgoing call list of my number from 01-dec-2009 to 14-jan-2010. plz send me the calls list of my number to me mail id as early possible.my Airtel prepaid account number is [protected].
                                  My Emil id is : [protected]@gmail.com, [protected]@yahoo.in
                                  I am Ajay kumar. I am satisfied with your services But i would like to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number from 01-jan-2009 to 27-dec-2009. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account numbers are [protected].
                                  My email id is: [protected]@gmail.com
                                  Dear sir, Pis send me my incoming /outgoing call detailswith number/call duration/sent messages/received messages and with call time from 1-st jan2010 to 20-th feb 2010.

                                  please send me the calls, messages to my mail id as early as possible.
                                  my airtel prepaid account number is [protected]
                                  my id is [protected]@yahoo.co.in
                                  please send me incoming & outgoing Call List
                                  Dear Sir,

                                  I am c.k.geetha. I am fully satisfied with your services But i want to know the details of them by using their incoming and outgoing calls list.
                                  Please send me the incoming and outgoing calls list of my number for last two months. .
                                  Please send me the calls list of my number to my mail id as early as possible.
                                  My Airtel Prepaid account number is [protected]
                                  My email id is: [protected]@yahoo.co.in

                                  Thanks & regard's
                                  geetha
                                  [protected], [protected]
                                  dear sir

                                  iam sruthy. i want to know my incoming and outgoing call details immeditaly.sir take it as a requist. my no is [protected]. can u sent it to me . my Email address is sruthy 1991 @ rediffmail.com
                                  Pls. ignor my pervious email and consider this. sir, I am lucy .c my number is [protected], pls send me my incoming / outgoing call details with number / call duration/send messege and with call time from 17st Nov 09 to till date through e-mail

                                  Id. [protected]@gmail.com

                                  Regards.
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                                    B.S.Shankara
                                    from Irinjalakuda, Kerala
                                    Nov 28, 2009
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                                    Continued telemarketing calls and messages despite NDND regn

                                    I had registered for NDND(National Do Not Disturb) on 27th Sept 09. Regn No. A[protected]. Even after clear 45 days, I am being harassed by unwanted hello tune marketing calls from [protected],[protected] everyday. I have followed up with floor managers Mr. Sunil and Ms Rashmi. of Airtel. I am promised of remedy within 8hrs, 4hrs etc of my protest but to no avail. I have recorded all the request nos. What is to be done to make the service provider...
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                                    VivekaNand Sharma
                                    from Gurgaon, Haryana
                                    Nov 28, 2009
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    I have been worked in my previos company and taken full and final settlement dt on 10.11.09.I got socked news dt 22.11.09 from company Airtel invoice amount mobile no [protected] is 1.3 lakhs.
                                    The owner of company called me and told you have to pay this invoice amount.
                                    I have told it is not my uses of blakberry .net ,don't have this much money also with me.Than written mail to noodal officer but till now i have not recived any reply or call.
                                    I don't no why airtel not blocked this no,not send any messages,mails to company of over usges ,because it is company paid nomber.
                                    So please help me to close this problem because i don't have money also to pay.

                                    Thanks & Regards,
                                    V.N.Sharma
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      RAJESH KANHAIYALAL LAHOTI
                                      from Mumbai, Maharashtra
                                      Nov 28, 2009
                                      Resolved
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                                      Resolved

                                      I RAJESH LAHOTI HAD ISSUED TWO POSTPAID CONNECTIONS OF AIRTEL UNDER MEDICAL SCHEME.MY FRIEND WORKING WITH AIRTEL AS AN EMPLOYEE DEMANDED TO USE THE NUMBER DUE TO ITS VARIOUS ADVANTAGES. HE UTILISED THOSE SIM FOR HIS OWN AND HIS FRIEND. WHEN I CAME TO KNOW HE HAD MISUSED MY SIM I PAID THE BALANCE AND ISSUED NEW SIMEX FROM AIRTEL RELATIONSHIP CENTRE SATARA{ARC}AGAINST SAME NUMBERS. THERE MISS RESHMA WHO IS A GOOD EMPLOYEE OF ARC SATARA ISSUED ME NEW SIM OF THESE TWO NUMBERS.1. [protected].2.[protected].. BUT TILL TODAY THOSE SIMS REMAIN SEALED WITH ME. I.E. ON 11TH SEPT I PAID ALL BALANCE AND NEW SIM OF ABOVE NU,BERS WERE ISSUED TO ME. BUT SINCE LAST FEW DAYS AIRTEL PERSONS ARE COMING TO MY DOOR FOR PAYMENT OF NEARLY RS. 4000 AND ABOVE. HOW IS SO MUCH BILL GENERATED IF THE SIM IS NOT IN USE. ON INQUIRY TO THE OTHER OFFCIALS OF AIRTEL I CAME TO KNOW THAT THE SIM GIVEN TO ME WAS NOT REGISTERED ON THE SPECIFIC NUMBER. AND AIRTEL TO AIRTEL CALLING WAS MADE FROM [protected].THIS NUMBER WAS UTILISED BY MY FRIEND WORKING WITH AIRTEL. THIS BACKGROUND SHOWS THAT MISS RESHMA DID NOT PROPERLY REGISTER MY SIMEX ON SPECIFIC NUMBER. NOW AIRTEL OFFICIALS ARE BEHIND ME FOR BILLS. BUT I CAN SHOW ALL THE OFFICIALS THAT SIMEX PACK IS TOTALLY SEALED AS GIVEN TO ME BY AIRTEL. THEN HOW IS THE BILL GENERATED WITHOUT USE OF NUMBER. ?. PLEASE FIND WHO IS USINGF MY NUMBER ON OTHER SIMEX.OR AIRTEL OFFICIALS HAVE DECEIVED ME BY GIVING ME FAKE SIM OF BOTH ABOVE NUMBERS.AIRTEL OFFICIALS OF ARC SATARA HAVE WORKED IN FAVOUR OM MY FRIEND WHO IS EMPLOYEE OF AIRTEL MR. JITU.IS THE NAME OF MY FRIEND.
                                      I REQUEST YOU TO LOOK INTO THE MATTER . AND PLEASE DISSCONNECT THE ABOVE NUMBER.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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