Airtel Complaints & Reviews

I bought new prepaid connection just 15 days back
My old SIM was activated so I didn't use it
I started to use it from last 2 days
from today morning I am facing network prob
when I call their customer care they are saying you need to replace the sim & for that you have to pay 100 Rs
Why should I pay 100 rs??
the prob is from their side
what should I do now??

AirTel — sim card issue

i have a bought a new sim card in my near by shop, he said that it will be normal pack and i called customer service for plan change they said the scheme is NOKIA BUNDLE OFFER PLAN, i didnt buy that sim with nokia.

I was getting angry on the shopkeeper because he gave me that sim card where i cant change my plan.Bcse in customer service, they said to ask the shopkeeper.i went and ask him, he said that the sim card provided from a wholeseller, he called that wholeseller in front of me.he said that sim is not in nokia bundle pack, he said that he got from AIRTEL DEALER only.

now i cant change my plan and my tariff is nokia bundle offer.i am really fed up with this offer.i cant make add on facilities and the mainly no plan change.

please provide proper reason for this.my num is [protected]..the num which im telling about is [protected].

i have airtel prepaid service.I find on one morning a message saying that airtel has deducted inr.10 for the current month for romance in bollywood. this sort goes on with out our permission.every month the air tel is merrily deducting ten rupees keeping the prepaid money dry.can the authorities stop this.
no:[protected]

Airtel — miss cal

sir, someone miss call me in this no [protected] can you give the owner or the name of this number.

many of my friends complaing of mobile data theft from airtel data bank of customers personal details.This is how mobile companies take care of customers personal information.

i am also got two missed call from this number..
can any one resolve what is this going on?

I too received such missed calls.
Airtel should look into the matter,

I also got a missed call from this number today. Was really curious, so searched on the internet and found this link. Its really hillarious though.

I also got missed call from[protected]. I request airtel to look into this.

Today at 11.01 AM I have got missed call from [protected]. This is my second missed call from Paksitan. Mummy... :-( .Airtel peolple please take care of this.

I am getting missed calls (one ring only) from Pakistan numbers [protected] on 24/12/2009 at 10:32 PM
I request Airtel to look in to this issue and update me accordingly.

I got missed calls (one ring only) from Pakistan numbers [protected] on 21/1/2010 at 10:32 PM
I request Airtel to look in to this issue and update me accordingly.

Today I have also got missed call from pakistan.
[protected]
who is providing our numbers to them?
Please consider it as serious issue and take a action for this.

Hello can you me the information about the mobile number [protected].
He is a fraude persons. He is taking money from people saying that he is from TCS and he will give you a job in TCS.
I just want to trape him. So can you please give me an information about this airtel number.

the purpose behind the complaint is that customer has hope that compnay solve his problem, and complny come to know, which types of problem arise for cutomers and it has to try to take action against this type of problem

I have got a missed call from pakistan from [protected] om 04-05-10. Can anybody tell wats the conspiracy in this?

I got 10 + missed calls in a day and late nights from [protected]

Hi,
I too got a call from[protected] twice a day for three days so finaly i called back on this number. i was told about the lottary so I handed over phone to my husband to deal with them. When i husband told is from CBI the lady on phone replied "U Inidan ..." we could never imagine a lady abusing like this.

My husband was stuned he said I am not cultured to abuse a lady so then she handed over the phone to a male there and then the conversation went on like this
He :"..."
husband : "..."
He;"..."
Husband:"..."
==
then finaly my husband to stop this phone as my daughter came near him

webforindia — i got missed call from pakistan

Dear sir / Madam

I got missed calls (one ring only) from Pakistan numbers +[protected] on 18/12/2010 at 10:13 PM .


I request Airtel to look in to this issue and update me accordingly.

I have received day befoe today (04/04/2011 ) a missed call from a number that starts with [protected]
I request Airtel to look in to this issue and update me accordingly.

Suneel ...

hii i m Anil i also had a missed call from pakistan number that is [protected] on 19/6/2011

and another missed cal number [protected] on 11/7/2011




Anil sharma

really pakistan is a loser country

today i also received a Missed call at 8:23am from [protected]

Airtel Team,

I got a missed calls (one ring only) from Pakistan numbers [protected] on 06/09/2011 at 06:43 PM. Please look into the matter as these types of missed call from Pak like countries not safe for us as well as for Airtel. Keep me update also so that I will take care of these types of missed calls.

Regards,

Narinder

Airtel User

Missed Call +923228794630 — Missed Call from Pakistan

I got a missed from this No. [protected] on today 06 Feb 2013 at 0255 Pm. After verification I came to know that this no is belong to Pakistan. What to do in this regard? I do not want to put myself in trouble. Pls suggest.

Regards

Jai Ram Singh
[protected]

Airtel Team,

I got a missed calls (one ring only) from Pakistan numbers [protected] on 08/04/2013 at 08:52 AM. Please look into the matter as these types of missed call from Pak like countries not safe for us as well as for Airtel. Keep me update also so that I will take care of these types of missed calls.

Regards,

Lokesh

Airtel User

Airtel Team,

I received a missed call from a number [protected] this evening (13.06.13) at 09:04PM & on checking from the internet, the call seem to have originated from Pakistan. This the second time am receiving such calls from Pakistan in a span of two months. I request the concerned authorities to initiate appropriate action against such mischief-mongers.An update from your end would be highly appreciated.

Regards
Ramani Thyagarajan

[protected] i gota call from this no...he told me that i won 10lacs n gave some no's and asked me not to tell ne one about this as people will make duplicate sim n steal the money and he told me to pay 25k o he bank as service tax n took my account<no other details where given> no my only worry is that will he misuse my account no?

I am also getting missed call from Pakistan number starting +92. Latest I got missed call from this number +92 [protected] at 12.20 pm.

Hi, I also got missed call from the number +92 [protected] . Please tell if someone know how can i block all the missed call from Pakistan.

Hi Am getting missed calls from Pakistan Number on my Airtel ..This the 5th time I am getting such calls...
No [protected]..Each time I get a call its from a different number...

airtel g club — wrongly charged

Every month i've been charged rupees 60 (4 msg @ rs15 per msg for 1 month) extra on the bill for no reason by your services through wap(g /club). I did'nt subscribe the said service offered by your company.This is daylight extortion charging without my consent.Please look into the matter at the earliest to unsubscribed the wap services.

wrongly charged
Every month i've been charged rupees 60 (4 msg @ rs15 per msg for 1 month) extra on the bill for no reason by your services through wap(g /club). I did'nt subscribe the said service offered by your company.This is daylight extortion charging without my consent.Please look into the matter at the earliest to unsubscribed the wap services.


phone no- [protected]

I have received nothing about the unsubscription of gclub. It is clearly a cheating done on their part. My Phone no. is [protected].I have been charge with Rs. 30/- on 20.01.2010 at 6.00 am.

Dear Sir,

I had subcribed for Airtel Wap - http://gclub.in. I am losing Rs.30/ per week for no benefits to me. I want to unsubscribe by today itself. Kindly unsubscribe the Games Club. My mobile number is [protected].

Thanks

Shanthi

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.150 for this.
Pls take immediate action.
My mobile number is [protected]

Thanks
Hameed

pleas remove the game club

i am a senior citizen. a few minutes ago i received a message from airtel with short title java games etc. i selected the message to read it but to my utter shock i was informed that i have been charged rupees 99 although i had cancelled the offer. this is plain cheating. i neither know java etc nor i play any games on my mobile.
airtel, please unsubscribe immediately, otherwise i will have to take alternative action.
my mobile number is [protected]
op dogra

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.150 for this.
Pls take immediate action.
My mobile number is [protected]

I want to unsubscribe gamesclus in my phone.

Sathish Kumar

Mobile NO.[protected]

please unsubscribe games club from my mobile [protected]

I want to unsubscribe gamesclus in my phone.

sunil kumar jain

Mobile NO.[protected]

what the hell...? I want to unsubscribe gamesclub in my phone. i dont know how its downloaded in my phone and i lost Rs.150/month for this.
Pls take immediate action and i want immediate unsubscribe...
My mobile number is [protected]

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Uttam Kumar

I want to unsubscribe gamesclub in my phone.
My mobile number is [protected]

Neetesh Gupta

Airtel — unsubscribe gclub from my mobile

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.15 for this.
Pls take immediate action.
My mobile number is [protected]

Thanks
ashok kumar

Please unsubscribe for any online games or any facilities for internet.

My Mobile No: [protected], as I have not gone for subscription for any facilities.

Thanks
Nalini

had subcribed for Airtel Wap - http://gclub.in. I want to unsubscribe by today itself. Kindly unsubscribe the Games Club. My mobile number is [protected].

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected] Thanks
Chaman Chauhan

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
before this i complained to customer care many times but they didnt take any action.
Pls take immediate action.
My mobile number is [protected]
mr.kiran repekar

I want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

Sir

want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

kindly unsubscribe my cell no [protected] from wapairtel gclub which i dont require any more.
please do hurry .do not loot the people by sending such messeges.g club is commting crime by sending such mails.they should be charged for doing such illegal acts, .

shamim malik

executive

i need to unsubscribe gclub from my mobile ...my number is [protected]...i lost 20 rupees in last 2 weeks...pls do something...pls

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]

please unsubscribe my mobile no: [protected]
kindly stop gamesclub take immediate action

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone([protected])

I want to unsubscribe gamesclub in my phone.I am not using this.My mobile number is [protected].
Please take immediate action.

I want to unsubscribe gamesclub in my phone.My mobile number is [protected] Please take immediate action.

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.99 for this.
Pls take immediate action.
My mobile number is [protected]


Thanks
Rashmi

I want to unsubscribe gamesclus in my phone.
My Mobile No. is [protected] please do the needfull and expidite. An earli action shall be appreciated.
V.R.Supare

Sir last week 15 Rs. cut from my phone bcause gclub.in(weekly game pack from airtel live hub) then i unsubscribe this and this week 20 Rs. cut from //203.115.112.5/gclite (this is also a weekly game service frm airtel live lite)what is this? i dont want any game service
please stop this
my number [protected]

I want to unsubscribe gclub in my phone.i dont know how it got inside my phone.Plz take immediate action. I am charged Rs99 permonth.
my phone number is -[protected].
Mohammed.Abdul.Nabi

I want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

I want to unsubscribe gamesclus in my phone.

Manik Karmakar
Mobile NO.[protected]

I am also receiving messages from gclub - love5 deducting Rs.5 every third day for renewal. I am having mobile No.[protected]. I hope this kind of fraudulent deduction will be stopped. This is just cheating the customers. When I have not opted for membership and for automatic deduction of renewal of subscription, how can u deduct it? This is quite unfair and hope that this willbe stopped soon. Desikan customer mobile No.[protected].

Please unsubscribe for any online games on my Mobile No.[protected]. I am not intrested.

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.85 for this.
Pls take immediate action.
My mobile number is [protected]

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
ravinder pal

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.10 for this.
My Mobile no.[protected]

I WANT TO UNSUBCRIBE GAMESCLUB ON MY MOBILE.MY MOBILE NO.IS [protected].
PLEASE TAKE IMMEDIATE ACTION
THANKS

Sir,

Airtel Wap - http://gclub.in. I am losing Rs.5/ per weekley. Kindly unsubscribe the Games Club. My mobile number is [protected]

Airtel keeps renewing funtime video subscription even though I do not have video facility. when I send a message to 56060.. get reply sorry your request cannot be processed at this time try after some time and the acccount is debited by rs 3/-.

kindly unsuscribe me from funtime video and confirm my phone no is

[protected]
thanking you
Pramila Mahey

i want to unsubscribe gamesclub in my phone. my mobile number is [protected]

I want to unsubscribe gamesclub in my phone.My mobile number is [protected]

I want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

Please unsubscribed gameclub in my phone.My mobile number is [protected]

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.

want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Nagaprasad.S

sir seelam needs to unsubscribe fromAirtel WAP -http://gclub.in - Unsubscribe daily its chrsrs/5 so take serious action sooner.regdards.seelam

Pls unsubcribe games culb from my mobile no is [protected]

I want to unsubscribe game club in my phone immediate.I have lose 99Rs two time without do anything.Pls take immediate action.In future there will no loss from my phone I wish.My phone number is [protected] name-Sheeshram Bijarania

I am getting again a new message from AD-54321 as
Thanks for using WeeklySub Subscription service from Airtel. You have been charged Rs.5. Get latest games at http://gclub.in/ea
give me return my money

all this was for nothing the site mentioned in the message never works. its absolutely disgusting. i want to unsubscribe this service. please do this as quickly as possible. my cell no. is [protected]


vishwanath nair

Airtel WAP -http://gclub.in

Unsubscrib gamesclub from my mobile
Pls unsubscribe gamesclub from my mobile.My no is [protected].

I want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

i want to unsubscrive games club in my phone
my mobile nomber is [protected]

jagdish kumar batham

i want to unsubscribe gamesclub in my phone.My mo
bile no [protected]
Pls take immediate action

Dear Customer Care,

I am getting a message from AD-54321 as

"You havebeen renewed to for subwapkndft subscription service from airtel.you have been charged rs. 5.get latest games at http://gclub.in"...
i'm getting this msg everyday from last one month.so,

I want to UNSUBSCRIBE this service. Please do this as quickly as possible.

My cell no. is [protected]

please...

Dear Sir, I am extremely pained to say that the web site gclub.in/ea is doing wrong business by trapping innocent customers through Airtel service by sending messages, which when opened, results in automatic subscription o[censored]nrequired web sites. They charge for the unwanted service and do not respond to messages requesting unsubscription. This is highly objectionable and concerned TELECOME AUTHORITIES should immediately look into the matter. I have become victim of the same when I was given subscription of SUBWAPACTRESS although I do not have a net connection on my mobile no. [protected] and definitely I do not need it.They regularly deduct Rs.10 from my prepaid account.I hope authorities or responsible persons will look into the matter and save me as well thousands of such customers from such unethical practices. With thanks, Manjula Srivastava

i want to stop my gameclub subscription service from airtel.mymobil no-[protected]

had subcribed for Airtel Wap - http://gclub.in. I want to unsubscribe by today itself. Kindly unsubscribe the Games Club. My mobile number is [protected]

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.150 for this.
Pls take immediate action.
My mobile number is [protected]

sir, i want to unsubscribe g club from my mobile.
my mobile no:- [protected]
please, don't stole money from us.you are a thief.
if you are not a thief not, why did you stole my money via airtel company.
will you stop it from all & me. mobile otherwise i want take severe action about you on high court chennai.

Pl unscribe gclub from my mobile no.[protected]

I have received nothing about the unsubscription of gclub. It is clearly a cheating done on their part. My Phone no. is [protected].I have been charge with Rs. 2/- on 19.08.2011 at 2.05 pm for one day. Therefore I want to unscribed the gclub games

Thank you,

Vijai Devani

PLEASE UNSUBSCRIBE AIRTEL WAP FOR MY MOBILE [protected]

I want to unsubscribe gamesclub in my phone. My Mobile No.[protected]

please un subscribe games club for my mobile no [protected]

airtel g club — unsubscribe on my mobile

I never activated any g club application in my mobile but i have been charging Rs 20/- For every week i dont know how to unsubscribe it so please unsubscribe gclub in my mobile no. [protected].........

sir, i recieved a msg of activation gclub every day i m losting 5 rs.plz unsubscribe g club from my number is [protected]

Please unsubscribe i have not activated any game in my phone. Please unsubscribe the weeklysub subscription My Number is [protected]

I want to unsubscribe gamesclub in my phone.My mobile number is [protected].
Please take immediate action.

Airtel — Activating services again and again

Airtel is activating their AIRTEL LIVE service again and again on my mobile despite repeated multiple requests NOT TO DO the same !!
I have tried atleast 10 times and got my AIRTEL LIVE deactivated as my phone starts giving problems once the service is working.
Everytime they disconnect my AIRTEL LIVE assuring that it would not be activated again without my EXPLICIT request.
But it is so very irritating to see that after every few days I get some or the other message which reads something like "Your AIRTEL LIVE is being activated as per request ID XYZ"
This is ridiculous and a harassment for the customer !!
Atop that it is so very difficult nowadays to reach a customer care executive to talk about the problem.
The answering machine just says that the customer care executive will be online and after a second the call is disconnected !!!

PATHETIC !!!

Hi,

Airtel has billed me with one time charges, they say it august month bill and they are informing me after 2 months
my no is [protected]

Regards,
Ahmed

I am an airtel sim card holder. my number is [protected]. Two days back I saw that Rs.30/- has been deducted from my prepaid account and when I try to inquire another Rs.20/- go deducted. If I dial the customer care number 121 I just get the voice saying press this and press that.

The customer care personnel do not come on the line. Probably airtel has not appointed one.

Now I feel like being cheated after this incidence. Now I will pass this message to all my contacts and advice them to discontinue with the airtel mobiles and other services.

Airtel Internet Recharge — Wrong number recharged

No, not all internet recharge doing this, because recently im using this website www.fastrecharge.com, their service is ok.

I totally agree with the compalint..boz i too faced the same problem.. i recharged for 200/- on 4th jan 2010 trans ID - [protected].. where after speaking to the customer i came to know that there is only 1/- talk time and 20/- night calling and i dnt know about the remaining amount.

By the by the dealer did'nt inform that it will be only 1/- talk time offer. If this is so who will go for this offer.

What bull offers i dnt know.. i would like to transfer the same to talktime offer.

Pls get the same done or else i might spread the same against Airtel cheating the customer with offers.

Pls dont waste time of others with these kind of offers.

Airtel — recharge to wrong number

Hello Sir,

I recharged my mobile number[protected] for Rupees 500 but by mistake it went to a different number[protected], could you kindly resolve this issue for me.

I am a resident of Gujarat.

Many Thanks
Ketan

Air Tel Dealer — wrong & careless behavior Airtel Dealer

Unfortunately we have taken 1 add on connection after depositing 300 /-rs.([protected]-y.tathagat) from Air Tel dealer namely SA enterprises,Thane.his name is vicky,who use to call me everyday to take the connection but after taking the connection he stoped calling me to provide any further information also, i am staying at meera road ,their dealer ship is there at thane.i felt why i tursted to a dealer to take a connection.
After taking the connection i came to know new things like how they cheat customer :
-There is no one call vicky in there office ..
-2dnly no body is giving me coorect mobile no.of the properiter,and whatever mobile no.ther r providing me to explain my things all no.r always switched off,wen ever i called.(Day or night)
-3rdly this is 2nd time my no.has barred b'coz of document is not clear.while taking the connection i asked many times to check entire document but they didnot bothered.even if i told them if any thing reuire plz.collect fom me.
-4thly wenever i m calling their no. r either busy or hardly they will lift.even if they will lift befor listening only they will disconnect.

I have a request if dealer will behave in this careless way why Air Tel is appointing dealer,even if they r appointing dealer why they r not taking any action on such cases.
i want that plz.clear the document,n free my no.

Air Tel Recharge Coupon — Balance Transfer in Wrong Account

Dear Sir,

I am sumit kumar and no is [protected] in air tel.i reacharged my phone for Rs.125 and detail is[protected], at 8:44 PM Talktime Rs.111.33, MRP Rs.125.00 Trans ID [protected] than i received a massage from air tel side also but when i chacked my balance than there was not showing my balance than i said to shopkeeper but he had not helped me for this problem and he said for this problem company responsible when i called to air tel customer care executive at 198 he had also not helped me and he said to me shopkeeper reponsible for this problem Request No.is CBNRA[protected] after this i had many time tried but any body is not taking this seriously.So, I request you again last time solve my problem as soon as possible and take this problem seriously other than i will take legaly action. I will go to consumer court for this problem. and i will take whole harrasment for this

Sumit Kumar
[protected]

Same thing happen with me on 4th March 2011 but no one is listening at Airtel end. See the mail chain which contain the Unethical meaningless response from Airtel Customer care and finally they are denying to revert my balance:

Mail Pasting:
==========

Re: REGARDING YOUR AIRTEL MOBILE NUMBER - [|BAL|[protected]|[protected]|]
...
From:
"[protected]@in.airtel.com" <[protected]@in.airtel.com>
...
View Contact
To: [protected]@yahoo.com
Dear Madan Rajput,

Thank you for writing to airtel.

With reference to your e-mail dated 13/03/2011, you have requested to refund the wrong recharge amount for your airtel mobile number

We understand your concern and will work towards resolving the same.

We would like to inform you that recharge of Rs 200/- benefits are mentioned below:

Free 250 MB through 3G services
Validity for the free Data usage 30 days
Post the free usage can access the 3G services by 0.30paise/20kb
You can check the free usage by dialing *123*11#(Toll Free)

We regret to inform you that we are unable to cancel the above mentioned benefit and credit you the benefit as talktime for recharge of Rs 200/-.

Further, we request you to dial 12131(Toll Free) to know the Best Scheme, Reduced rate Calling Pack, Talk Time recharge, SMS pack, STD pack, Validity recharge available for you current plan.

We request you to contact 12134 ( Toll free ) for any assistance related towards 3G services.

For further assistance, mail us at [protected]@in.airtel.com.

We thank you and value your association with airtel.

Yours Sincerely,

Sangeetha P
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=818385F2 C D E7095F8137C8687F4176AADEC197C9DF5197A9BFA1E6890F5177A&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc: [protected]@bharti.in
Sent: 13/03/2011 22:46:52
Subject: Re: Regarding Your Airtel Mobile Number

Hello,

Is there any update on this issue ?

Balance has not reflected yet !

Please update

Thanks and regards,

Madan Rajput

From: madan rajput
To: [protected]@Airtel.in; [protected]@bharti.in; [protected]@in.airtel.com
Sent: Wed, 9 March, 2011 4:33:11 PM
Subject: Re: Regarding Your Airtel Mobile Number

Hello Mr Joshi,

Have you gone through my mail in detail before reverting me in this careless
way. Should you have read my mail or took the initiative to check the same with
customer care regarding this complaint (Complaint No.[protected] you might have
not revert me the way you did after taking 2 days time.

I have clearly highlighted the issue that I recharge for Rs200/- denomination
for talk time not for anything else which I have not received.

You are telling me the story for 256MB. I have never asked for this service. It
is well communicated and mentioned in my complaint as well. Customer care has
assured me the reversal for this amount which did not happen till now.

If you have problem in understanding the problem then get it first checked with
other people in your deptt.

Please do not malign the Airtel customer care name on the basis of which it has
created the brand today.



FYI:- Pasting from my last mail
=============================================
Hello,

I would like to inform you that I have recharge my prepaid Airtel number-
[protected] for Rs 200/- denomination on 4th March 2011 and received only Rs 1/-
as talk time. Below is the message which I have received after the recharge.

RECHARGE SUCCESSFUL on[protected] at 01:20PM. Talktime Rs 1.00 MRP Rs200.00
TransID [protected].


The shop keeper's attitude/ behavior was very rough and rude towards the
resolution and he told to speak with customer care.

I registered a complaint (Complaint No.[protected] with customer care on the same
day and was assured by the customer care executive the reversal of amt within 24
Hrs. I am following the customer care since then but still my balance has been
reversed. Every time they are informing that the request has been forwarded and
amount will be reflected within 24 Hrs.

Request you to look into the matter and do the needful !
============================================

Thanks and regards,

Madan Rajput


From: "[protected]@Airtel.in"
To: [protected]@yahoo.com
Sent: Wed, 9 March, 2011 4:00:44 PM
Subject: Regarding Your Airtel Mobile Number -

Dear Mr. Rajput,

Thank you for writing to Airtel.

This is with reference to your complaint, where in, you stated that recharge
benefit not received towards your Airtel account (phone) number

Please be informed that the concern highlighted has now been resolved.

We have validated our records and established that on 4th March 2011, you
requested for the recharge of Rs. 200.00 denomination and the benefit for same
256 MB already credited which would reflect you by dialing *123*11#.

It is our privilege to have you as our valued customer and would like to thank
you for your continued support. We look forward to a warm and fruitful
association with you.

You may send us an e-mail directly at [protected]@airtel.in towards the concern
highlighted.

Should you require any further assistance, please do not hesitate to contact us
directly at [protected]@in.airtel.com and we shall make every effort to revert with
the resolution at the earliest.

We assure you the best of our services.

Regards,

Mukesh Joshi

Customer Services

Bharti Airtel Limited



Recharge issue_Payment deducted_
From:
madan rajput <[protected]@yahoo.com>
...
View Contact
To: [protected]@bharti.in
Hello,

I would like to inform you that I have recharge my prepaid Airtel number-
for Rs 200/- denomination on 4th March 2011 and received only Rs 1/-
as talk time. Below is the message which I have received after the recharge.

RECHARGE SUCCESSFUL on[protected] at 01:20PM. Talktime Rs 1.00 MRP Rs200.00
TransID [protected].

The shop keeper's attitude/ behavior was very rough and rude towards the
resolution and he told to speak with customer care.

I registered a complaint (Complaint No.[protected] with customer care on the same
day and was assured by the customer care executive the reversal of amt within 24
Hrs. I am following the customer care since then but still my balance has been
reversed. Every time they are informing that the request has been forwarded and
amount will be reflected within 24 Hrs.

Request you to look into the matter and do the needful !

Thanks and regards,

Madan Rajput

same here i cant understand that what is 256mb can u tel me its a humble request...???? i m waiting for your feedback

Hi,
I did a easy recharge for 777 but it went to [protected] instead of my airtel prepaid number [protected].
I have contacted customer care many times and they requested me to get in touch with the airtel shop who did the recharge. He tried his best by calling customer care using 404 option and later said the number recharged was a Mumbai number and airtel dont have the option to refund an outstation recharge.

I wasted one day and could nt find a response from the customer care. Every time i call some one picks and provides multiple suggestions which never worked. It would be great if you can help me on this.

I recharged of 200Rs considering the offer of 900 local minutes in 200 Rs. my transaction ID is: [protected]. i am unable to make a local call. please do the needful. while checking the balance with *123# the balance says 0.00 but the dealer asked me to check the minutes with *123*5#. but there is no point of recharging the offer if we can't even make a call.

Hi All,

Best think would be to go to nearby Airtel customer care center with a group of 5 to 6 people and BREAK the office to pieces.

Thanks,
Bangalore user.

I completely agree with [censored]SERVICES, going by Gandhi way doesn't work, do a Gandhigiri would be the best. You can put a mask to your face to cover your identity and do all the nausty things. Destroy complete airtel offices.

Dear Sir/Madam
My AIRTEL DIGITAL Sub ID is [protected].I want Peace TV (Islamic channel) and it is not provided by DTH, I would request them to provide Peace TV on their channel list.
Thanks & Regards.
HASAN MOLLA.
Mob-[protected]

Dear Sir/Madam

This is Hussain Khan from Mumbai, i have request to you to provide Peace TV on Airtel i am a very big Fan of Airtel i have all Airtel Product with me, But the channel which my mom & dad wish to see is not availabe wit Airtel my i am felling very insult, Request you to provide it very soon or if available please let me know for it.

(Keep it up with such a briliant wide range of service)

Awaiting for your vital reply

Warm Regards
Hussain Khan

AIRTEL DIGITAL TV — dth not working

vikas pathak
bhopal
custmor id [protected]

my dth is not working from past 3 days, and whenever i call custmor care they always gave me a fix time and date on which the engineer will come to solve myproblem , bur today is the third day and they gave me another 3rd dat and time sayng that tommorrow our engineer will surely check your problem, i m so much cheated by airtel. my first service request 2183047 was on 12 march 2010 but no one came on that date, 2nd complaint 2188053 was on 13 march 2010, again no response. today on 13th march i call them again and they said that we will send a enigineer before 1 pm plz stay at home. but no 1 came then on 1pm,then again i called them, and they said sorry for the delay engineer will surely arrive before5 pm, now i again call them and said whats going on and the cc guy gave me another time and date 15th march 1 pm. that request is is 2192743. after five minutes they send me a sms saying your service request 2192743 has been resolved. not only this now they are not attrnding my calls. so this is the way to treat your customers. i have airtel mobile, landline and brodband also, but now im so much betrayed by airtel, will remove everything related to this compny, and if possible ill complain about this in consumer forum, they are deducting money from my dth account but im unable to use their service. how can they do this. now will never suggest to anyone this dth or anything related to this compny, waiting for tomorrow, lets see if they attend my call.

if they didn't solve it tommorrow then I am also going to post negative feedback in discussion forums about airtel.

today this is 14th march, now they attend my call. the custmor care executive was piyush on 4 pm, itold him that im facing this problem from last 5 days, they are duducting my money but i cant see any channel coz of no signal, he replied roodely and said, how can u say that you are facing this problem from last five days, you have'nt inform cc before. and i replied that this is my 6th complaint, then he just cut the phone. what was this. they donno how to talk with custmors, im really really fed up ith airtel, now i want them to remove my dish, i donn wanna use this service anymore. they are saying that all engineers are buasy and now we will send you a engineer on 17th march. hell this is the limit . if you guys want to face problems like im facing then you can buy this dh. but beware with its cc and bad faulty stb

Hi,

I have been a customer of Airtel Broadband services for the last few years.

At the time of taking this connection, it was clearly mentioned that the modem was the property of Airtel, and would be replaced by Airtel, in case of any problems with the same.

I have been facing connectivity issues for the last few weeks, wherein the technician has tried all options but was unable to solve the issue. I have also replaced the cable from my house to the junction box, at my own cost.
Now, the technician says that the problem is with the modem, and I will need to purchase a new modem at my own cost, as the Company does not replace modems.
I have written to the Nodal office, who says that the Policy has changed and Airtel does not replace modems. (Email pasted below)
This is strange and very unprofessional, as I have not been intimated about any change in Policy, till date. It's only now that the modem is faulty, that Airtel calims that they don't have a Policy of replacement.

I suppose that Airtel now does not need to fulfill the promises they made to customers, when they were establishing themselves as Broadband service providers, having a good presence in Mumbai now.

The reply also mentions that the Policy changes from July 22, 2012 and yet they will not replace the modem!!

So much for Customer experience!!


Thanks,
Jeffrey deSouza
+91 [protected]



--- On Sun, 3/18/12, nodal.[protected]@in.airtel.com <nodal.[protected]@in.airtel.com> wrote:

From: nodal.[protected]@in.airtel.com <nodal.[protected]@in.airtel.com>
Subject: Re: ADSL CONNECTION - MODEM FAULTY [|BAL|Qrc[protected]|]
To: [protected]@yahoo.com
Date: Sunday, March 18, 2012, 11:57 PM

Dear Mr. Desouza,


Thank you for writing to airtel and giving us an opportunity to assist you.


Ref: Email dated 17-March-2012, you have expressed your concern regarding the modem replacement of your airtel account number 13240346.


Please accept our sincere apologies for delay in responding to your email and the inconvenience you might have faced.


As per our telephonic conversation on [protected], we regret to inform you that as per the airtel policy, we are unable to process your request for instrument change as one year warranty period has been expired. This policy is being applicable from 22-July-2012.


It is our privilege to have you as our valued customer and would like to thank you for your continued patronage.


We look forward to a long and fruitful association with you.


Please do write in for any further assistance.

Warm Regards,
Shweta Khanna
Nodal Office
Bharti airtel limited

Airtel is really pathetic. THey do not care for the customer. Critical change in Policy not informed to customers and quoted when it suits the Company.

I am an Airtel prepaid user ( Mobile No. [protected]), last week suddenly my services had been barred,
after enquiring the Airtel gallery at Chakala Andheri Ease, i was told to submit the documents once again and they have changed the sim.
I was told that the sim will be activated within 24 hours, but after three days the services have nmot been started,

My mobile shows the full network.

Yesterday i contacted the customer care executive at 121, from there also i didnt get a positive response.
He is told that he cant help me & advised to once again contact the Airtel gallery,

As i am a working person i cant go to the gallery daily,

Kindly arrange to restore the services at an earliest.

Regards,

Yedukandalu Putti
Mobile No. [protected]

I agree with Neil. We have a corporate account with Airtel and our whole organisation receives such missed calls. To make thingas worse, even though our payments are made in time, their database is not up-to-date as a result we receive SMS's and calls stating that our services will be discontiued. In my opnion either there is a technical glitch or some people at the call center have simply lost it. Rakesh, I suggest you look into the matter else Airtel shall lose retail and corporate customers. With the telecom sector in the dolldrums, the least one can do is not hassle existing customers to increase loyalty.

Hi

My name is Satrujit Ray and i am a Airtle customer last 4 years. My mobile number is [protected]. on 16.06.2010 i am faced a road accident, i have lost my mobile and that time i am unable to find out my mobile. now i am temparaly using a Aircel number i.e [protected]. kindly issue a new sim

My name is A.. Abdul Rahman. I am Airtel customer for past 3 years. Today ( 23.11.2010) 7.02pm I received call from the number [protected], I hear it for only 2.04 min (Harris Jayaraj event) and I cut it. I does not subscribe it. At the time 07.16pm i received a massage that "Thank you for registering, you have bean charged Rs 15 for Harris Jayaraj event". Then i checked my balance I really shocked that my amount Rs 15/- deducted. I try to call the number [protected] and it say Temprarily out of service. I want to complaint. Whom i want to speak. My Number [protected]. From Tomarrow on wards I changed my number to aircel

airtel easy life time prepaid — Easy life time

dear sir,
i m using airtel easy life time prepaid & the number is [protected]. the problem is that i had paid all 12 instalments about the precedure but still my number is not convert to Life time. i had so many time to contect costomer care but my problem was not solved. So plz solve my problem immediatly other wise i will go to Consumer court. this problem will be solve
with in 2 days because we r ready for court services. my contect number is [protected] & [protected].
Thanks

AIRTEL PREPAID LIFETIME — BALANCE RECHARGE

TODAY WHILE RECHARGING MY BALANCE RS 440/- FOR MY CONNECTION NO [protected] IT WAS WRONGLY PRESSED AS [protected].CAN YOU PLZ CORRECT IT.

life time card airtel connection — not able to leave the scheme

dear sir
i have life time validity card of airtel. i want to get out of the scheme without changing my no. Kindly give a simplified procedure. My no is [protected]

thank you
meera bhardwaj

very good service

AIRTEL PREPAID LIFETIME — Recharge not credited to regular account but credited to some dedicate account of same no.

Dear customer care,
I have recharged my phone [protected] (Hyderbad No) on[protected] at 11.58 am with a top-up easy recharge of Rs 152/- from a vendor in Dehradun as I am on roaming now. But I was shocked to see that only Rs 1.52 has been credited to my account - the transaction ID is 91850411. So I tried to enquired the vendor, who told that he cannot help me anything as the Airtel No was from Hyderabad and not from Dehradun. I tried to contact customer care 121 and [protected] and [protected] but it never connected.Both my incoming and outgoing has stopped now b'cos I do not have any balance in my regular account.
However, on dialing *123*8# the balance is shown as Rs 152.00 in the dedicate account 8 and valid for only 18 days ie Sep 29th 2009. But I am not getting either Incoming or Outgoing. What is this Dedicate account 8? Why i am not able to get either Incoming or Outgoing? Will my money go waste ? Can you transfer this balance from the dedicate account to the regular account.?
Kindly do the needful as the time of 18 days is running out.

airtel(india) — exploitation by Airtel by changing plan.

Dear sir,
Sub :exploitation by Airtel by changing plan.
Pl intervene to end exploitation of customers by airtel.As in my case, my plan A O A 15 PAISA is secretly changed without my consent n knowledge. MY MOB NO.[protected],pre-paid is valid till may 2010 n hav bal of appx.rs.120. I suddenly noticed the reducing balance.Cus-care not only refused help, but also denied regn.of complaint. He only agreed, when I told that I m recording the call. Only COMPUTER OPTIONS r available at *121# ….contact to person is very secretive. If the plan can b withdrawn at their own, wt is the purpose of selling that to me. At least it should b from new validity period/new recharge to make sense.Pl ensure redeeming of my bal at old tariff atleast till validity.I should not b forced to redeem at their own conditions.
ALTHOUGH IT SEEMS AN INDIVIDUAL COMPLAINT,BUT IMAGINE THE IRONY OF PPL MENTALLY TORTURED N MONETARILY LOOTED BY THESE PVT. COMPANIES…SO PL ACT N SAVE PPL IN PUBLIC INTEREST.
Regards,
Sukhdeep kaur
w/o Prof.T.S.Brar
CHANDIGARH.

Why does this happen, I mean why does the money have to get credited to dedicated a/c rather than the regular a/c?

AirTel — Recharge not credited to regular account but credited to some dedicate account

Dear customer care,
I have recharged my phone [protected] (Karnataka No) on[protected] at with a top-up easy recharge of Rs 200/- from a vendor in Chennai as I am on roaming now. But this sum is getting credited to an account called "Dedicated account" which i think recently airtel started .I could not receive incoming or make outgoing since recharged money is not getting credited to my regular account. When i called airtel customer care they told they are helpless since this is bangalore number.When contacted Aitel Bangalore customer care through one of my friend in Bangalore,the reply was to get it recharged to direct account from Chennai !!!Then what for this Dedicated account?
I request to transfer the balance from dedicated account to regular account as earliest.

Recharge not credited to regular account but credited to some dedicate account of same no.
Dear customer care,
I have recharged my phone [protected] (Karnataka No) on[protected] at with a top-up easy recharge of Rs 200/- from a vendor in Chennai as I am on roaming now. But this sum is getting credited to an account called "Dedicated account" which i think recently airtel started .I could not receive incoming or make outgoing since recharged money is not getting credited to my regular account. When i called airtel customer care they told they are helpless since this is bangalore number. Please tranfer the balance from dedicated account to regular account as earliest.

I am facing the same issue. I did an easy recharge for Rs. 200 and the amount credited to some dedicated account. I called their customer care and they are giving excuses like it is a special offer. They were blaming me for not calling customer care before doing the recharge. I registered a complaint with their nodal officer (reference no. is[protected] and they were suppose to get back in 24 hours. But so far no response. Airtel is CHEATING their customers.

I recharged my mobile last month in bangalore and the same issue as the money was trasfered to the dedicated account and mentioned validity till 8 april 10.now when i check the balance it says validity till 27 march 10 .( The height of exploitation)

Airtel is defnitely bringing out schemes to fool and exploit the customers .
i have been airtel customer since 2001.now iam seriously thinking of changing the service provider

Hi
Almost Same happened to me I recharge my mobile no. [protected] in Chennai by Rs 450 (250+250) the amount is gone to Dedicated Account 9 i do not know what to do.

Same thing happened with me. I recharged my Airtel mobile by Rs. 220 (Trans Id[protected] and the money went to dedicated account. I mailed Airtel, called customer service but none helped me. They just kept saying they can't transfer the balance to regular account. Don't understand why Airtel is so rigid. Why can't they put our money in account we want.

BEST WAY TO CHAET CUSTOMER IS DEDICATED ACCOUNT.AIRTEL MUST STOP THIS SERVICE IMMEDIATELY.AS VALADITY PERIOD IS ONE MONTH AND ONLY LOCAL ROAMING AND LOCAL CALLS.WHEN YOU ARE OUTSIDE THIS WILL NOT WORK THIS MEANS A CUSTOMER MUST STAY LOCALLY.NORMAL ACCOUNT WILL OPERATE EVERY WHERE.FULL TALK TIME ON NORMAL ACCOUNT.WHEREAS DEDICATED ACCOUNT ?WHEN I ASKED TO RECHARGE MY OFFICE TO NORMAL ACCOUNT RS 200 GIVEN AT BANGALORE HENNUR OFFICE OF AIRTEL.I WAS SHOCKED THAT I COULD NOT MAKE ANY CALLS FROM OUTSIDE.AGAIN I WENT TO AIR TEL CUSTOMER CELL AND PAID RS 222/- THEN I COULD TALK.BUT I RECEIVED AMESSAGE THAT RS 200/- GONE TO DEDICATED ACCOUNT.THEY SAY IT IS NOT TRANSFEREABLE LET AIR TEL STOP THIS NONSENSE
I MA AFRAID HOW MANYCUSTOMERS WOULD HAVE CHAETED BY THIS DEDICATED SERVCE.
DO NOT CHEAT CUSTOMERS OR LET DEDICATED AMOUNT BE TRANSFERRED.
RAVI GOPALAN -[protected]

At the outset i wish to inform all Air Tel customers that this Deicated Account will work only when you are in the Place from where your Number is provided .Valadity time is very short that is one month.You can cannot call from ouside like Normal recharge account.This is absolutely awaste Perhaps helpful for teens staying locally not to all persons like me who travel often.When you pay you must be very care ful and inform AIR tel Customers service that money should not go to Dedicated Account.You have to wait for few minutes in the premesis and get confirmation by air tel that this is normal recharge otherwise you will be screwed by Air Tel we should file PIL and issue notice to AIR TEL to stop this service.I have alraedy registered acomplaint at Cunsumer re addressal fourm.I am planning to file PIL on air tel.Please mail your un happiness on this scheme and experiance"[protected]@gmail.com.all AIRTEL customers should unite and fight against this Dedicated Account .Otherwise we will be screwed by AIRTEL for nothing.

Airtel Chennai — my balance not credited

sir,
Ref- my mobile no - [protected]
Sub- my compliant no(request reference no) - [protected]

As i am connected to shri sunilji mittals company from the day i bought the mobile phone. on 19/05/10, i had received a sms from the company which reads as follows,

"RC30=50TT ONLY FOR YOU !Recharge with Rs, 30 & Get50TT Extra of Rs. 26.00 will be credited in 48 hrs. dial *121# for bal. limited period offer only."

I had received it even on 21/5/10, the same sms, based on that sms i recharged it for Rs. 30 five times, but only ones the extra Rs.26.00 is been credited. the balance Rs.104.00 is not yet been credited.
when contacted the customer care they say only one time the extra money will be credited.
But as per the sms there is no such thing been mentioned in it, and if your customer care officer say that then, it is the nodal officers duty to see that why such incomplete sms's are been sent.

why should a customer suffer for no reason of his ?
request your good self to kindly credit Rs. 104.00

yours truly,

vinod.o.jain
convener,
5th pillar india

i fully agree, the same happened with me.
they are changing the tariff plans sporadically which includes transfer of money to a dedicated account with 1 month validity without bringing it in notice of consumer.
and their customer care service is not caring at all.
hope airtel will be punished for disguising their customer in a reckless fashion to make huge profits.

Dear Sir,

I am RAM SUMAN ([protected]) leaving at Najafgarh in New Delhi. Incoming on my phone is o.k. by i could not make any calls from my airtel phone. when i have checked my account, it shows Rs. 0.00, why? wherever, i am trying to call someone, it says "insufficient Balance to make this call". what is this. afterthat, i have recharged my phone to Rs.50. it work just 2 days afterthat, my outgoing is blocked without any make out going calls to any one number.
I am so stupid, i have recharged my phone, and i can not make any outgoing calls.

I AM NOT ONLY FACING THIS PROBLEM, THERE IS MANY MORE PEOPLE HAVE SUFFERED THIS PROBLEM. AND AIRTEL KO ISSE PHAYEDA HO RAHA HAI. LOG RECHARGED KARTE HAI PAR CALL NAHI KAR PATE.

I am facing this problem since 2 months before. i did not any recharged since 2 months on my phone.

I dont need dedicated account. i want main account. that sit

Please correct this problem otherwise i changed my operator airtel to mtnl, it is best.

It is interesting to read all the coments from unhappy airtel customers. Airtel is cheating their customers. I had a similar experience. I have a Mumbai number with roaming and while travelling through Gujarat had to recharge my phone. I put Rs 100 and only got Rs 1 talktime. That was on the 18/12/11. I have been chasing Airtel eversince to seek explaination only to be told that the amount has been rechage to dedicated account 10?? Why not my main account? What is more the validity was only 15 days AND not applicable on roaming. So I travel in Gujarat for 15 days and my Rs 100 goes straight into Airtel's pocket. THIS blatant cheating on part of Airtel.

Unhappy Airtel customer

i m facing same problem, give me a solution . what to do, i need my money back.

Airtel - post paid — Deactivation of new number for no fault of customer

I moved to Bangalore recently and took a new Airtel Post Paid connection number - +91 [protected]. I submitted all required documents to the airtel employee - Shiva shankar - number +91 [protected] who had to me residency for applying for new connection. All the documents were intact and as per requirement of guidelines set by TRAI.

A week later I received message from Airtel state that they are not in receipt of my documents. Assuming that there is a delay from said person in submiting these documents at airtel office, I ignored the message. Couple of days later my outgoing calls were barred. I made a complaint regard this issue - complaint number[protected] and was informed that issue will be resolved in 24 hrs. I at the same time contacted Shiva shanker regarding the issue and he assured me that documents were correct and submitted and issue will be resolved. For next 5 days the issue was not resolved and my repeated attempts to escalate the issue with any senior airtel personnal failed. Customer care assured me that some senior officals will call back but none called.

Finally two days back I received a call from Airtel saying my outgoing have restored and they are in receipted of my documents and assured me that their system has been updated with same. Feeling happy that the issue is now resolved, I dropped the idea to submit these documents again at the airtel show room.

To my horror, I received another SMS from Airtel today stating that they are not in receipt of my documents and since noon they have deactived my above number.

Wonder how they claim to be No, 1 company in India. Airtel really sucks!!!

Problem is I cant even move to any other service provider since my number is not even 90 days old.

Airtel — detail of my bills

detail of my bill
my no. is [protected]

my account no is 15119519
tel no is [protected]
bill no is[protected]
want details and log in no.

Airtel — Bill not being sent to my new address

I am a post paid Airtel subscriber , Mobile No.. [protected]
I have shifted my house from H-1, ANDREWS GANJ EXTN., NEW DELHI-110049 to my new residence : WZ 1985, RANI BAGH , SHAKUR BASTI, DELHI-110034, on 18 th Dec.2009,but my bills r still being sent to my old address inspite of my verbal requests to AIRTEL staff a number of times. I had also submitted proof of my new residence, but the Airtel staff say that the pin code given by me does not exist in their software. My parents have been residing at this address since 1955, but if it does not exist in their software , it is none of my faults. They disconncted my incoming calls in January because I could not pay the bill due to non reciept of the bill. The same thing is happening again and again. They deliver the bill to someone at my old Govt. Quarter in Andrews Ganj Extn. and tell me that ur bill has been recieved. This amounts to the behaviour of an in-sensitive and irresponsible organisation which doesn't appreciate the problems of their customers. For how long can this situation be tolerated?
LOK VEER SHARMA (Former chief Engineer , Doordarshan)

AirTel — BILL NOT RECEIVING

This is regarding my Air tel mobile no [protected] in the name of Anuj Vashisht. Despite of several requests I am not getting my mobile bill at my communication address. Every time I have to request for the duplicate bill and since last five months sama practice is doing.



I am fail to understand if duplicate bill can be delivered why not original.



I am in job and I am not getting reimbursement after 30 days and from last two months I am unable to claim the same.



In my last complaint I have requested for the Feb and March bill but received only feb bill.



Kindly lodge my complaint otherwise I will go to court for unnecessary harassment.

file a court case against Bharti airtel

Airtel Prepaid — Airtel Ringtone Scam

I am an airtel Lifetime prepaid subscriber. Recently I was told by my friends that they are getting obscene and rude messages when they call my number. I complained regarding this to airtel and they told me that its a ringtone that I have subscribed to. They also mentioned that they have deducted Rs 10/- from my account for this ringtone. I was shocked because I never subscribed to any ringtone and on top of that , such obscene ringtone. I told them to stop the ringtone immediately and refund Rs 10/- to my account. They told they can stop the ringtone but cant refund the amount. I would like to highlight this scam which they are running by deducting these small amounts from user accounts without their knowledge. Please let me know what options I have to fight this out with them. Its a matter of principal for me and airtel should not go scott free just because they are a big organization. strangely they were too eager to dissconnect my account if I wished so.

airtel prepaid mobile 9876526248 — installing obscene ringtone without permission

AIRTEL RINGTONE SCAM

I am a airtel lifetime prepaid subscriber. Recantly I was told by my relatives that they are getting obscene and rude message/ringtone when they called on my number [protected] .I camplained regarding this matter to Airtel and they tod me that its a ringtone to which I have subscribed.They also told me that they have deducted a hafty amount from my account for that ringtone.I was shocked because I have never subscribed for any ringtone.I told them to stop the ringtone immidiatley and refund the deducted amount to my account.They told that they will stop the ringtone and will refund the same ,but they did not done the same.
I would like to highlight this scam which Airtel is running by deducting hafty amounts from subscribers accounts without their knowledge. Please forward this complaint to the concerned authority(TRAI) for taking necessary criminal and civil proceeding against Airtel
It is a matter of principle for me and Airtel should not go scott free for their extrem negligent act.
FROM: RAMANJIT KAUR
LUDHIANA

even on my no. airtel has twice activated two services without my knowledge & deducted Rs. 45 each time . After complaint they refunded my money last time, this time I m waiting for the same.

AIRTEL RINGTONE SCAM
I am an Airtel lifetime prepaid subscriber. On 27/11/2010, I was told by my relatives that they are getting obscene and rude message/ringtone when they call my number [protected] then immidiately I complained regarding this to airtel and they told me that this the ringtone to which i have subscribed.They also told me that they have deducted a hafty amount from my account for this ringtone. I was shocked because i have never ever subscribed for any ringtone.I told them to stop the ringtone immidiately and refund the deducted ammount to my account.They told they will stop the ringtone and will refund the same, but didnot done the same till now.Now again airtel started deducting a hafty amount from my account by starting unsolisted commercial communications on my said phone without my consent. I complained regarding this to airtel and they told me that this service of mukhwak to which i have subscribed.They also told me that they have deducted a hafty amount from my account for this service. I was shocked because i have never ever subscribed for this service.I told them to stop the same immidiately and refund the deducted amount to my account.They told me they will stop the service and will refund the same, but they didnot done the same till now
I would like to highlight this scam which airtel is running by deducting these amounts from subscribers accounts without their knowledge and consent.Please take necessary action on my this complaint and give me justice .
It is a matter of principle for me . Airtel should not go scott free for their extream negligent act for mear bussiness sake.
Hence the Telecom Regulatory Authority Of India is hereby requested to get the matter investigated throughly by obtaining call details alongwith concerned Tower locations of my said mobile number from 01/07/2011 to 02/07/2011 from Airtel which will be self explanatory.Please take appropriate legal, civil and criminal action against the said mobile phone operator and give me justice.This is second fraud is being committed by Airtel with my accounts without my consent.So this act of Airtel fullfils the definition of criminal breach of trust and same is punishable under section 406 of Indian Penal Code.
Now on 07.07.2011 & 08.07.2011 i sent SMS at 1909 three times from my abovementioned mobile phone no. [protected] but the same have not recieved by my service provider airtel and I recieved back a message showing, "check operator service"
So Kindly pass an appropriate order against Airtel by directing Airtel to register my mobile phone no.[protected] in their, "National Consumer Preference Register" (NCPR).
So Kindly also pass an appropriate order against Airtel by directing Airtel to refund my money which they have deducted two times without my consent.
It is also worth mentioning here that Airtel is harrasing me (a lady), even without my fault resultantly compelled me to leave Airtel. So now i am also considering to leave Airtel and choose some another mobile phone service provider of punjab.
Please give me justice at the earliest.
Thanks
Sincerely
Ramanjit kaur
LUDHIANA
July 08, 2011

yes its true that airtel is charging for unecessary packages without subscribing. even i have experienced 3-4 times.

Dear sir,

I had been registered for DND and after 7 days of registration also I am getting unwanted airtel messages which are disturbing me a lot, please stop this otherwise I don't have any other option than throwing out the sim of airtel...

My registration no is S [protected].