Airtel Complaints & Reviews

Plz deactivate airtel friend chat service on my mobile number [protected]. One member of airtel friend chat giving very high harassment, keep on calling in the night and disturbing. please help me... .His calling from the number[protected] and [protected] etc

Sir,

Please "deactivate" Bolly and Jokes pack subscription of Airtel Service from my Mobile No. [protected]. because its deduct around 15 rupees in every charging.

Kindly do the needful early as possible.

Thanking you


Chandran V.N.
Mob: [protected]

Hi,

To Whom So Ever It May Concern

My name is Touqeer Siddiqui having a Airtel postpaid connection with mobile number [protected]. I made a payment of Rs. 4000 by cash to an Airtel executive and got a call from Airtel office in Bannerghatta road where a representative confirmed that the payment of Rs.4000 by cash has been received. But it is not posted on to my account he also confirmed the receipt number over the call which I have recorded. Even then they have disconnected all my incoming and out going calls. When I went to Airtel office in RT Nagar branch they are asking for the photo copy of the receipt which I have lost it. So, please do the needful I want to sue Airtel for lack of communication. I can now be reachable on[protected].

Regards,
Touqeer Siddiqui.

This service has been automatically activated & renewed by Bharati Airtel without my confirmation or without anything done by me. Also they have deducted Rs./- 10 (That I know of so far) from my balance.

I want to deactivate this service right now, my mobile no. is [protected]

I have seen similar complains on different forums, how come you have not done anything about this?
Please take some action immediately and refund all my amount deducted so far pertaining to this service.

Hello Sir / Madam,

I have used 139 railway enquiry for getting information, for that i was charged Rs.3/- per minute. Is this number is not toll free? please reply me. If it's toll free please refund the amount charged for me.

If the number is not toll free.. Could Govt will think it to make it as toll free, since its has to be Value added service for its customers. will the related authorities think about that.

Hello Sir,

I have an airtel connection no [protected] (Maharashtra Activation) its on my Father name taken 3 years back. From the last 22 Days, i am facing connection problem.I have received incoming call/SMS,but i can't make outgoing calls. Whenever I am in Mumbai (Roming area) I was able to make Outing call.I have continuously making this complain from the last 21 days in the customer care and they always assure me that necessary action will be taken within 24-48 hours but nothing happen till date.And also I have face another problem from last 9 months to 16 Dec2009 when the accedient hapened at their network exchange of catching fire, when i make call recorded cassete play i.e. "Your outing calls has been restructed,so please contact with our costermercare on 121" & then after call was connect & it was completed sucessfully.And also I am not able to contact to customer care no 121,123 or [protected] from 9 months.

From 16th Dec to till date I was not able to make outing call,and when i make call recorded cassete play i.e. "For low tarriff rate call our customer care on 121" & then aftercall was not complete.

I request you to please help me.

Thanks and Regards

Vinod Shendge
Mobile No [protected]

Hi,
I am J. Nataraju and my number is [protected].
I took this postpaid conection few days back for which they asked for address verification. I provided with everything and gave them a day to come and veruify the address. I put everything correctly but they enetered my address incorrectly in their database. Some person from Airtel called me and told that we came to your hoem but you was not there so please give us time when can we come and verify address. I gave them time. After few days they send me a letter to my office about the postpaid plan and my rental things on which there was wrong address. I complaint to customer care that addres you wrote is wrong then where you went. They said sorry and corrected the address in their database. After 2-3 days I got a call for address verification and when I will be available. I told them to come on weekend and specifiy the time. Nobody came to house to verify my address. Now suddenly they barred my outgoing service. I went to Airtel outlet and tell them the problem. The desk people talked so rudely and asked that your address was not verified and so service barred, I told that nobody came to address verification for which they replied that a person came to your house on Monday (which was a regular working day and which I dint metnion to meet me) and he dint find you. I tried to explain that it is my office day how can I be at home and also dint come on my told time, for which desk people replied very rudely and said no change can be done to your service and we are cancelling your number. Even its not my mistake but those guys are putting all things on my head saying why was you not there, give some a thought that how a bachelor working person can be at home on workign day.

They are not ready to help for anything. Its like a mentla harassment, I just cancel my old number and gave this number to everybody and if they cancel again I have to cahnge my number. Is for this type of service BHARTI AIRTEL will be proud of ?

Regards
Raju

I am writing to you after receiving a very bad response and taste from Airtel employees.

On the 28th of Nov 2009, an executive from Airtel came to my house for a broadband - wifi connection. He made me fill the form and took, photograph, residence proof and a 1500 rs cheque on the condition that he will get the internet up and running maximum by 30th Nov. He first said that it will be done in the next 24 hours or maximum by 30th nov.

Till 1st Dec, I did not get the connection. Then I spoke to Mr Parikshit Sharma at customer care . He told me that the executive had committed a date of connection by 12th Dec and that it will be done by 12th Dec.

I was given a complaint number: 27190006 by customer care and confirmed that it will be done by 12th Dec. I then wrote to Mr Sandhu, Nodal Officer, NCR region of Airtel and asked for his immediate attention on the matter.

After receiving no response, I cancelled my airtel wifi connection application on 6th Dec. I was promised by an executive Ms Preeti Sanjeevan that she will cancel the application and that the refund will be made withing a weeks time. She also assisted me in getting an airtel data card connection which is horrible and doesnt work at all.

On 24th Dec, I called Preeti who was not avaialble and spoke to the Team Leader Mr Joginder (mobile: [protected]) who confirmed that the application was cancelled and because of the slip up of his executive, the refund was not made. He promised that the refund will be made by 1st jan 2010.

Today, 6th jan, I called Joginder again who said that because of some executive's fault, they caould not send the payment and now he wants me to wait for another week.

I am sure such goo[censored]ps are only made by AIRTEL. I have used a reliance datacard and currently have two vodafone connections, where I have never ever called the customer service as I have never faced any problem.

I have sent this mail to assist me in dealing with AIRTEL exceutives as I am mentally harassed by calling them and requesting them for help on a daily basis.

Thanks,
Hema Saxena
+91 [protected]

we people staying misrod, bhopal are not getting any coverage, please take necessary action.
my mobile no is [protected]

I,Mr. Harmesh Bhambi,senior citizen and resident of C-887,East of Kailash have been getting some "model of the day" services per month by airtel.Please note I never subscribed to the same but still have to pay Rs.50 unnecessarily!

Landline Number-[protected]

Mobile phone Number(on which I am getting the uncalled for services) -[protected]

Hi
This is to bring your kind attention that my outgoing and incoming calls of [protected] were barred even after paying my bill. I paid the bill of 400/- to one of the Airtel stores (North West Marketeers(p) Ltd. 32, main Bazar, Hudson line, Kingsway Camp, Delhi-110009) on 3rd Dec 2009. Then I went to my native place Panjipara (West Bengal) to sell my house. I had limited approved leaves from my office and my cell phone was the only way for communication at that time. I gave my number to everyone including clients who were interested to buy my house. Suddenly on 24th Dec 2009 it started showing that SIM card registration failed. I was in complete shock, all my plans came to halt and no one was able to contact me and I had only one option left that is to come back Delhi.
I came back and called 121 on 28th Dec 2009 at 10:41 PM and asked the executive to loge a complaint and he gave me the complaint number as[protected]. I went to the Airtel stores (North West Marketeers(p) Ltd. 32, main Bazar, Hudson line, Kingsway Camp, Delhi-110009) on 29th Dec 2009 again and they realized their fault and recharged my account with 400/-.
When I tried to find the status of my complain then I came to know that the executive made me FOOL actually he gave the reference number to me and lied that he had logged the complain. Now my concern is that who is responsible for the inconvenience caused to me. Due to this kind pathetic service of Airtel I was not mentally disturbed but also I faced monetary loss. How will Airtel compensate this heavy loss of mine?


Thanks and Regards
Shailendra Kumar Mishra
Mob: [protected].

name Shashank Yadav

cellur co. airtel

complaint false offer and false talktime

RECHARGE SUCCESS.Cust:[protected].Amt:222.00.Talktime:1.11 on[protected] at 06:01PM.Comm:0.00.CurrBal:164.00.TxID [protected].FullTalktime Dial 121312
the above recharge done on 24-dec-09 as full talktime shown for all but after week co. says it for only local airtel to airtel .

kindly take proper action

This is regarding my postpaid mobile no. [protected]. I have been requesting Airtel to change my company name from Ness Technologies to AI Consulting. I had first submitted the request on 1st August 2009. Every month I call up Airtel to request again to make the requested changes and get a commitment from them that from next bill, the correct company name would be printed. But till now the old company name gets printed on my bill. Due to this, I am unable to use the bill for taxation purposes.
I have talked not only with the customer care executives, but also with their managers AND the NODAL OFFICER. It seems that the actual department which makes the necessary changes is not bothered and is not doing the needful.
I have the relevant emails that i have sent to Airtel's customer care and the nodal officer on the published email IDs.
I would like to say that Airtel has hired people which are either incompetent (they do not understand the simple request of changing company name) or they are totally indifferent to customer needs.

DearSir/Madam,

My name is K. P. Saravanan and my PF Number is HR/GGN/10693/015735.

I applied for PF withdrawal from my previous company (Bharti Airtel Services Ltd.) I was sent the privies company form10C and 19 for the month of April 2009. I kept waiting patiently but there was no reply from anyone.

. I approached BASL with my complaint in July 09 and they said that they have recd the request and it would be done in 60 days time.

I contacted BASL again in Oct 09 and they said that they have done their part and application is pending in EPF office Gurgaon.

It is really disappointing the way this whole process works and we have to wait for years, to get our own money. Some strict action needs to be taken against this.

Regards,
saravanan.K.P.
[protected].

Hi I am sumit kapoor and i had applied for a new airtel broadband connection in november 2009, a person named rajesh from Devesh enterprises ( Airtel ) came to my house and asked me to fill up the form . i filled the form and an amount of 2100 rupees as registration and installation fees to him.after one day i got a pone call form aome line man form airtel that there is no feasibilty of a new connection in my locality.i called mr rajesh and he said he will come back to me, which he never. i called hime after two days and to my surprise he said that we cannot provide you with a new internet connection. i asked hime to refund my money to which he told me that a check from airtel will be sent to my address with in four days. after a week i tried to call him and he never attended to my call. this contibued till one month. and he never called me back. after that i called to airtel AP customer service and told them about the problem and they assured me the cheque will be send to me by 29 of nov 2009. i called them back by 4th december as i didn't recive any cheque form airtel.After all this i agin called airtel customer care and warned them of severe conquences by police as i was about to go to police station for logging an FIR , on 6th morning i got a call form airtel and they told me that i will be getting my cheque with in a week by 12th dec.Finally i got the money back on 14th dec after approx one and half month ,without using any services form aitel and my money was blocked with them. I request people readinf this to please black list any person coming to you from Devesh enterprises for any new connection of airtel broadband as he is a irresponsible person and would request the airtel authorities at higher level to please look into thses types of cases and try to figure out some solution ,so as to minimise such instances.

thanks you.
Sumi

I have been recieving calls from a mob no.[protected] and asking for some Anubha or Arti saying that he got my no. from Airtel Tadkalive Website. I tried to complain on airtel customer care but no results came, they said that the whole id has been created on the website from my mob. no. plz do something and delete my id from tre,my mob no. is [protected].

Hi Sir,

I had an AIRTEL post paid connection with the number +91-[protected]. I had lost the SIM card in early 2009. Some time later i got a call from airtel that i have unpaid bills for that number. As it was my mistake that I did not cancell the connection, I paid all the pending amount on 2nd week of July 2009 (which are mentioned below) and requested to cancell the account.( I was forced to pay the money to have the account cancelled).
Mobile No : +91-[protected]
March Bill Paid : Rs 281.00
Mobile No : +91-[protected]
April Bill Paid : Rs 326.00
Mobile No : +91-[protected]
May Bill Paid : Rs 349.00
Mobile No : +91-[protected]
June Bill Paid : Rs 1070.00

On 23rd November, i got a mail from Airtel that i still have a due of Rs:957.28 towards the connection. I had replied on the same day to that mail specifing that i have cancelled the connection, but i did not get any reply from Airtel.

After that i got about 4-5 calls from Airtel for the same problem and when i told them that i had placed a cancellation request already, they informed me that they would get back to me, but every time new representative used to talk with me.

On 4th January i got a call from Airtel legal department for the settlement of the same issue and as i dont have any service request number for which i had placed for the cancellation, they informed that they will go legally if i dont settle the bills. I clearly informed that i had cancelled the connection long back and even if we make call to that number, we get a reply that it is not a valid number. Airtel is billing for invalid numbers also.

Please register my complaint and suggest me.

Thanks and regards,
Kiran

Disconnection of Account No[protected]

I want to bring your attention towards Airtel pathetic services thru following facts :


Sep 30, 2009
1. I talked to your customer representative Mr Mohd. Amir for the availability of broadband connection at Sector-92, Noida, U.P. I was given Service Request No[protected]. Eventhough I knew about the non-availability of your circle at Sector-92, noida through your web-site , I still thought of confirming thru your customer representative which was my 1st mistake. I was told that confirmation will be given in a time of 3-4 days which never came to me.

Oct 20, 2009
2. After waiting patiently for so many days, I talked to Ms Parool regarding the SR No[protected] for which she told that it has not been forwarded till date. When I shocked to find that no action has been taken for 20 day, she quickly agreed to tell me the status in 2 days. Within 2 days I was told that Airtel broadband is not possible at Sector-92, Noida, UP.

Oct 27, 2009
3. I notified the customer representative Mr Nazim (Retention Officer) on Oct 27, 2009 via SR No.[protected] to regarding the immediate disconnection of above mentioned account no. i.e. 13998803 as I have shifted from the existing residence to the newer one. Instead of my repeated insistence to disconnect, he told that it will be checked for the feasibility for the connection at new location. I told clearly that the non-availability of circle has already been checked at your site and also thru SR No[protected] dt Sep 30, 2009 but he paid no heed to my advice.

Nov 5, 2009
4. As I have not received any confirmation regarding the status of Sr No[protected], I again talked to your representative .To my utter shock and disbelief , Mr Nazim has not even forwarded the request and no action was being taken. Then I was given a new request No-856642.

Nov 17, 2009
5. Since a simple disconnection was taking so much time and I was not sure about the status of my connection, I decide to check via your web site, I found that it is still showing active. The I talked to your representative Mr Rehman for status of request no-856642. Again it was not even forwarded and was lying idle. I was assured of reply and action within 2 days.

Nov 19, 2009
6. I was told that the previous request has been forwarded and a new No[protected] has been given to me.

Nov 30, 2009
7. I again checked your website. The account no was still showing active. Also to add insult to the injury the bill was also prepared up to Nov 22, 2009 whereas I have asked for the immediate disconnection on Oct 27, 2009.

For your reference, I also had a BSNL connection on my residence which was disconnected on the same date which I mentioned in the request. This is for the people who compare service of Airtel to BSNL.

As on date bills are being raised. I am so disgusted about Airtel services and your customer representatives that I have stopped about asking and talking to your representatives about the connection. I have deposited my Nov 2009 for the charges upto Oct 2009.

Account NO[protected]

i was using prepaid blackberry connect plan for 299 on my nokia e90. since i got blackberry device itself i approached airtel to deactivate my 299rs plan from my e90 for the last 2 months..till now they have NOT DONE and they are deductiong 299 plus taxes.
I have sent many mails..to nodalofficer.[protected]@airtel.in .[protected]@airtel.in,sudha.[protected]@airtel.in
but till now nothing has happened..they are telling to send UNUMP to 121 but it takes to someother services
my complaint number is[protected]
they are not really genuine in deactivating..as they have the upperhand of just deducting from the prepaid phone..
i have sent more than 20 emails in this regard...none of the customer care guys really know anything of how to deactivate...also the website does not provide any clue of deactivation..
one of the worst services I have seen

Respected Sir,
Myself rajesh dhardev from kutch dist. gujarat, i am using the airtel prepaid in gujarat, two days ago i was started the AON service for gprs, in the gprs i was download two game from free zone, from www.waptrick.com/games, as because of the free zone its not chargeble, but the company airtel charged me 25 Rs. on first day, after that i called customer care for the same, from there one madam named jyoti supervisor of team, has returned me the same amt, after one day when i am in my work & that day my Aon service is not activated, but at 07:00 Pm i have received one msg. writting that i have charged 10 rs. for the game's club from airtel, as i not serfing this site for first time, this site i always use & i never charged, but the airtel company still charged me the same.
After that i called customer care for the same & one executive told me that they can't return my amt., i hardly informed him for the same but he told that the charged cutted was right & after during the call he droped the call & so again i call for the same & i asked previous executive name but they does't give me that.
so please do some for me as this company is not correct, & Right now my airtel link to talk executive is not active, i think they barred that link for me , i called three times previously in the day.