Airtel Complaints & Reviews

I have been using the AIRTEL connection for more than 2 years. My number is [protected]. I have been receiving messages that my phone contains invalid IMEI number and the same should be collected from some registered centres. In fact I went to the centre as directed by the customer care executive. They intimated about the IMEI and send a message to the customer care - 121 and the message was replied back that the number is valid.

All of a sudden this morning onwards, the SIM is not working and it is showing as unregistered SIM.
I dont know what is the issue and why the services has been debarred all of a sudden.

Hi AIRTEL,

I have a Moto Razr V8 mobile phone. My handset has been deactivated by Airtel as Airtel is saying that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIRTEL is not updated. I tried contacting the Mototrola helpline , but they have forwarded the IMEI numbers to all service providers. M/S BHARTI AIRTEL please look in to the matter and rectify your database.

My PARTICULARS ARE

NAME : Vaibhav Argade
Mumbai

PHONE No: +91 [protected]

IMEI numbers[protected]

Phone make : Moto Razr V8

Sir,

My son and my wife are having cell phone with prepaid connections with M/s Airtel Company. The phone numbers are

My son Rajkumar K.S Phone Number: [protected]
My wife Maragathavalli.S Phine Number: [protected]

Recently [protected] have changed the plan as 1 paise per second. After that without my request they are sending SMS to my phone and deducting Rs:2.00 or 3.00 per day. This is highly objectable.

Like wise [protected] have changed the plan as 50 paise / call. There also they are deducting Rs:2.00 or 3.00 per day. This is not agrreable. Kindly look in to the matter and arrange to settle the issue.

regards.
Sadasivam.v.l

I have purchased a BYOND by500 handset with a valid IMEI number and bill.I have verified the IMEI with airtel 121 service it says its valid, apart from airtel 121 service i have confirmed the validity from 57886,53232 and www.numberingplans.com all have confirmed my handset to be valid. but airtel has stopped accepting my handset since 30 nov 2009 00:00 hrs.
And as a matter of fact i tried using other service provider in this handset and they are perfectly working.

MY handset : Byond BY500
IMEI :[protected]

What should i do?

sir,
I am ankur lunia from deshnoke.i have a lapu sim of airtel. my lapu no.[protected].i couldn't caal to custmer care before some time. i complain to my dealar, t.m. & area manager,but any one not hear seriously.many time i call from another lapu to ur coustmer care,but he said me this problem solve 24 hours, but no solve after 24 hours. pls you solve my problem.

my airtel no.[protected], and for the last two moths my gprs is not wotking while Iam travelling out of West Bengal. i have launched complains several times but the authority is not able to solve the problem neither giving any alternetive solution. from today onwards the internet connection has stopped and whenever I am trying to connect the internet from my Phone it is showing" Remote party has ended this connection". i am a frequent traveller and this problem is creating lot of inconvienece to me though every month my GPRS activation charges are being taken.

Dear Sir,

My mobile nokia n70 and IMEI no. is [protected]

Airtel sent sms is Apka handset 29 nov raat 12 baje se band kar diya jayega aur ye handset kisi bhi sim par karya nahi karega, ya to aap apna handset badal le, ya naya IMEI hamare center se prapt karein. Center ki jankari ke liye type kare HS Pincode aur sms kare 121 pe.

from this number [protected] i cannot make out going calls .please look in to this matter after being complained several times still not rectified .

sir,
we have been using digital tv since this april 09 and now since 5 days there is not tv signal and we complained and no response on the signal and once again i called up but it was going on ringing and my customer id is [protected]

I activated the new airtel gprs scheme by dialling *567# the scheme was a Rs.89 scheme which gives 100mb usage and 2gb during night it has a validity of 1 month.I activated it on 28 nov 09,and rs.89 was deducted from my account and it worked properly but at 12am i got a msg from airtel saying the validity was over,but I was supposed to have a validity of 1 month.I cant contact customer support.when i dial 5 for gprs assistance it says.thx for calling.

Pankaj Vishwakarma
Income Tax Department
ID No. [protected]
Regd. Mobile no. [protected]
I request for my setup box and relative equpiment for shift for my another quarter which is recently allote for me, my request was accepted and charged 300Rs. from my account. after 12 hour engineear come at my home at open the connection and tell me that he come after 1 hour for reinstallation on my new address. But after 36 hour no one come here. In this regard i call to customer care and he only give me request no. i.e. 1548126, 1546416 but they not solve my problem, only give me time but no one come at my house. I think it is a worst custmore care and same its services. Difinitely now i want to take TATA SKY or other services, at least they not cheat people. And i also request to all my groups do not belive in this company

Dear sir,

Please find below the complaints lodged at consumer complaints.in on 27th Nov 09 against Worst service of Airtel please help me in this issue

21 hours 5 minutes ago by Ravi Kanth [send email]
Dear friends I too had the bad experience on Airtel Digital TV dish I too did not wish to have digital tv but it came as free offer from e-bay as diwali gift, One fine day i got a call saying we need to genarate the Customer ID to offer you the free gift they took all the infomation and even after 15 days nor i have received nothing if we call customer support they say to place the request through e-mail and after 48 hours i have not received i am hanging with the ID given by them i.e [protected] which is a waste.

Regards
Ravi Kanth - Mobile:[protected] from Bangalore.

deer sir ,
i 'm raghvendra , and would like to inform you that i am charged by rs 1.5 per day from 26 nov 2009 for love tips and love shayeri it is automatically activated after deactivating of cricket updates and customer care agent is not deactivating from my mob. no [protected]. the sms are sending from 52906015 and 54321.
sir kindly deactivate it i am hopefull to you

Dear Sir,

I am Ajitkumar Agavane. I am fully satisfied with your services But i want to know the details of them by using their incoming and outgoing calls list.
Please send me the incoming and outgoing calls list of my number from 01-nov-2009 to 29-nov-2009. .
Please send me the calls list of my number to my mail id as early as possible.
My Airtel Prepaid account number is [protected]
My email id is: [protected]@kspl.co.in

Thanks & regard's
Ajit Agavane.
[protected],[protected]

I had registered for NDND(National Do Not Disturb) on 27th Sept 09. Regn No. A[protected]. Even after clear 45 days, I am being harassed by unwanted hello tune marketing calls from [protected],[protected] everyday. I have followed up with floor managers Mr. Sunil and Ms Rashmi. of Airtel. I am promised of remedy within 8hrs, 4hrs etc of my protest but to no avail. I have recorded all the request nos. What is to be done to make the service provider...

Dear Sir,
I have been worked in my previos company and taken full and final settlement dt on 10.11.09.I got socked news dt 22.11.09 from company Airtel invoice amount mobile no [protected] is 1.3 lakhs.
The owner of company called me and told you have to pay this invoice amount.
I have told it is not my uses of blakberry .net ,don't have this much money also with me.Than written mail to noodal officer but till now i have not recived any reply or call.
I don't no why airtel not blocked this no,not send any messages,mails to company of over usges ,because it is company paid nomber.
So please help me to close this problem because i don't have money also to pay.

Thanks & Regards,
V.N.Sharma
[protected]

I RAJESH LAHOTI HAD ISSUED TWO POSTPAID CONNECTIONS OF AIRTEL UNDER MEDICAL SCHEME.MY FRIEND WORKING WITH AIRTEL AS AN EMPLOYEE DEMANDED TO USE THE NUMBER DUE TO ITS VARIOUS ADVANTAGES. HE UTILISED THOSE SIM FOR HIS OWN AND HIS FRIEND. WHEN I CAME TO KNOW HE HAD MISUSED MY SIM I PAID THE BALANCE AND ISSUED NEW SIMEX FROM AIRTEL RELATIONSHIP CENTRE SATARA{ARC}AGAINST SAME NUMBERS. THERE MISS RESHMA WHO IS A GOOD EMPLOYEE OF ARC SATARA ISSUED ME NEW SIM OF THESE TWO NUMBERS.1. [protected].2.[protected].. BUT TILL TODAY THOSE SIMS REMAIN SEALED WITH ME. I.E. ON 11TH SEPT I PAID ALL BALANCE AND NEW SIM OF ABOVE NU,BERS WERE ISSUED TO ME. BUT SINCE LAST FEW DAYS AIRTEL PERSONS ARE COMING TO MY DOOR FOR PAYMENT OF NEARLY RS. 4000 AND ABOVE. HOW IS SO MUCH BILL GENERATED IF THE SIM IS NOT IN USE. ON INQUIRY TO THE OTHER OFFCIALS OF AIRTEL I CAME TO KNOW THAT THE SIM GIVEN TO ME WAS NOT REGISTERED ON THE SPECIFIC NUMBER. AND AIRTEL TO AIRTEL CALLING WAS MADE FROM [protected].THIS NUMBER WAS UTILISED BY MY FRIEND WORKING WITH AIRTEL. THIS BACKGROUND SHOWS THAT MISS RESHMA DID NOT PROPERLY REGISTER MY SIMEX ON SPECIFIC NUMBER. NOW AIRTEL OFFICIALS ARE BEHIND ME FOR BILLS. BUT I CAN SHOW ALL THE OFFICIALS THAT SIMEX PACK IS TOTALLY SEALED AS GIVEN TO ME BY AIRTEL. THEN HOW IS THE BILL GENERATED WITHOUT USE OF NUMBER. ?. PLEASE FIND WHO IS USINGF MY NUMBER ON OTHER SIMEX.OR AIRTEL OFFICIALS HAVE DECEIVED ME BY GIVING ME FAKE SIM OF BOTH ABOVE NUMBERS.AIRTEL OFFICIALS OF ARC SATARA HAVE WORKED IN FAVOUR OM MY FRIEND WHO IS EMPLOYEE OF AIRTEL MR. JITU.IS THE NAME OF MY FRIEND.
I REQUEST YOU TO LOOK INTO THE MATTER . AND PLEASE DISSCONNECT THE ABOVE NUMBER.

DEAR SIR,
I WANT TO INFORM YOU THAT I [censored]ANSHU BAUDH HAVE A SIRTEL GSM MOBILE CONNECTION. THE AIRTEL CONNECTION NO. IS [protected]. ON MY SIM SOME BOLLYWOOD SERVICE ARE ACTIVATED.I DONT GIVE U THE MORE INFORMATION ABOUT THE SERVICE PROPERLY. WHEN I PUT THE BALANCE IN ON NO. THE MONEY IS DETECTED BY AIRTEL ACTIVATED SERVICE.
THE SERVICE IS NOT STOP BY YOUR "STOP&START" SERVICE. SO PLEASE STOP THE THAT SERVICE FORM MY AIRTEL GSM NO. AS SOON AS POSSIBLE.
THANK YOU.

Respected Sir/ Madam,

i'm Evelyn, working in a private company. For the past 1 week i am geeting annoying calls from [protected]. Im getting missed calls and stupid irritating messages... it would be of a great help, i[censored] consider this mgs as a serious issues and send me the details of the person belonging to this numb. my e-mail id is [protected]@yahoo.co.in.
thank you.

After all my afforts to stop the Promo. SMS on my phone, From Airtel side it has deactivated the services of my mobile No. [protected].It was a trouble of Billing also, has a GPRS Extra charges.

Thanks for a nice support.These are the services of Airtel.



P.S.Tyagi
[protected]

----- Forwarded by PS Tyagi/HO/havells on 11/27/2009 03:50 PM -----
PS Tyagi/HO/havells
10/20/2009 09:17 AM
To
"TRAI OFFICE (MN DIV)" <trai.[protected]@gmail.com>
cc
Ambar.[protected]@airtel.in, Airtel.[protected]@airtel.in
Subject
Re: Fwd: Consumer Complaint





Dear Sir,

Iam not able to understand the given attached sheet. in this sheet the detail is not correct.



Regards,
P.S.Tyagi
[protected]



"TRAI OFFICE (MN DIV)" <trai.[protected]@gmail.com>
10/16/2009 04:07 PM
To
ps.[protected]@havells.com
cc

Subject
Fwd: Consumer Complaint








[protected] Forwarded message[protected]
From: Ambar.[protected]@airtel.in <Ambar.[protected]@airtel.in>
Date: Sep 29, 2009 7:02 PM
Subject: RE: Consumer Complaint
To: trai.[protected]@gmail.com
Cc: Airtel.[protected]@airtel.in

Dear Sir,
Attached is the complaints log for the requested number
 
 
From: TRAI OFFICE (MN DIV) <trai.[protected]@gmail.com> [mailto:TRAI OFFICE (MN DIV) <trai.[protected]@gmail.com>]
Sent: 23 September 2009 13:24
To: lmbar.[protected]@airtel.in
Cc: Airtel.[protected]@airtel.in
Subject: Fwd: Consumer Complaint
 
 
No. 109-3/2009-MN(Vol.IV)/         &nbs...⇄ Dated: 23.9.2009.
To
Shri Amber Narula
Nodal Officer (UCC)
M/s Bharti Airtel Ltd.,
amber.[protected]@airtel.in
Subject:          Consumer Complaint.
Subject:          UCC Complaints by P.S. Tyagi (Number [protected]).
 
TRAI has received a complaint from Shri P.S. Tyagi (copy enclosed0 regarding receipt o[censored]CC Calls/SMSs on his mobile number [protected] even after registration in NDNC Registry. In his complaint, the complainant had mentioned that he made many complaints to Airtel.
 
2.In view of the above, you are requested to intimate the action taken by you to the complainant under intimation to TRAI, at the earliest but not later than 5.10.2009.
 
 
(Sanjeev Gupta)
Joint Advisor (MN)
tyle='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:6.0pt;margin-le...⇄

[protected] Forwarded message[protected]
From: PS Tyagi <PS.[protected]@havells.com>
Date: Sep 19, 2009 3:53 PM
Subject: Re: Consumer Complaint
To: "TRAI OFFICE (MN DIV)" <trai.[protected]@gmail.com>

Sir,

I had made a complaint to my service provider "AIRTEL" for :
1. Soft lab P.Ltd.Tel.[protected]-Get 20Pages Dynamic website for your
business....... From ID-Website on 20.05.2009 at 16.47.
2.Unitech Tel. [protected] - An investment opportunity after a long
time.........From TA-Lowrates on 15.06.2009 at 11.26
3.BPTP parkland fbd. Tel.[protected] - BPTP nresents 3B/R -20
Lacs............ from BPTP  on 21.06.2009 at 16.19
4.SRS fbd. Tel.[protected] - Guranted Max.Discount on SRS 3Room...........
From TM-Go direct on 23.06.2009 at 14:33
5.Sauna slim Belt Tel.[protected] - Reduce your weight
5-10Kg.............From[protected]  on 24.06.2009 at 10:45
6.By 1Lakh sms  Tel.[protected] - Buy sms & get free 50K Data
...........FromTA- Send sms on 25.06.2009 at 13:42
7.......Same........Tel.[protected]  -................Same as
above.....................from TA -send sms on 29.06.2009 at 12:49
8.Sauna slim Belt Tel.[protected],[protected]-Reduce your weight
5-10Kg........from[protected] on 01.07.2009 at 16:08
9.Yesh Prop. Tel.[protected],[protected] - SRS present independent-
..........From MD - Yesh prop on 02.07.2009 at 15.51
Complaint Ref. No.of AIRTEL 22042761 dt.02.07.2009 at 16.08. for resolving
up to
10.Yashvi advisory services P.Ltd. 9el.Manoj.[protected],Loans for car
,Bussiness.......From MD- Yashvi on 02.07.2009 at 16:15
11.SRS     Tel [protected]  Realestate  ........................From THE
Deal  on 04.07.2009 at 12:38
12. Tel.[protected] From TA-Send sms  on 04.07.2009 at 17:22
13.BPTP  Tel[protected]   from TA -PP on 05.07.2009 at 20:19
14.SMS to 54999 From AD -Inv. Clnc. on 06.07.2009 at 19.38
Complaint Ref. No.of AIRTEL 93465589 Dt.07.07.2009 at 10.10
Complaint Ref. No.of AIRTEL 22090603  Dt.08.07.2009 at 18.04

Other so many sms also in my phone which has similar promotional activity.
From airtel i have recd.so many calls but every time the rep. says that we
are working on it , Due to late activity of TRAI it is pending.


Pls help me to stop this type of Promotional Massage on My >hone
No.[protected].


Regards,
P.S.Tyagi
[protected]