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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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N
Nallamala Venkata Ravindra Reddy
from Alampur, Telangana
Oct 31, 2009
Resolved
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Sir,
My name is N. Venkata Ravindra Reddy.
I'll lost my cell Phone with No. [protected], on 27.09.09. I contact with AIRTEL Customer care centre, Hyderabad and Block that SIM. They Blocked. But, I'll purchase another SIM with the sme no. i.e., [protected] from SIRI communications (AIRTEL Distributor) Balaji Complex, Kadapa on 13 or 14th of October 2009. All types of proofs and signatures of me are submittd at the time of purchasing the SIM. That sim was activated and receiving incoming calls, but Out going calls are not working. It shows an error i.e., outgoing call barred, then Network fail. I contact with AIRTEL customer care for unblock th SIM, they reply to me this sim activate with in two days. But SIM was not working for out going calls from the time of Activation. They are not responding to activate for outgoing calls from the Mobile No. [protected]. Please take necessary action for activating the SIM from AIRTEL.
Thanking you sir.
Aug 14, 2020
Complaint marked as Resolved 
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    A
    Amit Garg
    from Gurgaon, Haryana
    Oct 31, 2009
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    Hi ,
    i am wrting this mail after getting really frustated from airtel

    Airtel call cetre gives me a call for the payment . i ask them to come & collect the peyment from my office . He came & collected the payment in cash and gave me the receipt on 30th September 2009 .

    Its been one month they still not updated the payment . i have sent several mails with the receipt to airtel customer care. i call every second day at the call centre for the updation . they just give me reference no. but no solutions & half of the time there systmes are down & ask me to call after one hour .
    they have barred my services twice without any notice due to this i have suffred a loss of Rs,50000.

    i dont understand if they have created customer care call centres to resolve the services then what this call centre is doing .
    i really fustrated the kind of serices & resposes i got from airtel

    i want solution & compensastion to be paid which i suffred during barred services

    Best Regards,
    Amit GArg
    [protected]
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      D
      Dr. kirit P Makwana
      from Chennai, Tamil Nadu
      Oct 31, 2009
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      Dear Sir,

      My mobile no is [protected]. I hed dissconnected the postpaid connection in june and switch over to prepaid connection. till date i hed not received back my security deposite of Rs.500/- which was paid at the time of purchasing the card.

      I hed visted the airtel center 3 times but no proper respons.

      Kindly do the needful.

      AirTel — Security Deposit not received

      I HAD TAKEN A CONNECTION FROM AIRTEL[protected] TN CIRCLE

      WHERE I HAD SURRENDERED IT ON 4TH APRIL 2009 PAYING ALL MY OUTSTANDING & UNBILLED AMOUNT.

      BUT DUE TO AIRTEL SERVER ERROR SINCE 5TH APRIL TO 20TH APRIL THEY HAD PROCESSED THE REQUEST ONLY AFTER 20TH

      LATER THEY HAVE SENT ME A BILL FOR 620 & THEY R NOT RELEASING MY SECURITY DEPOSIT PAID RS.250
      I had installed a broadand connection on 05/03/2011.....and paid rs.500 as security deposit...for a data plan of rs 649..(airtel broadband) and due to some problem i cancelled it few days after the connection was cancelled before it was started....since then i have not been refunded my deposit as it was promised by the salesman who booked the connection....i have a proof in the form of receipt....THE RECEIPT NO. IS 1586025........AND SEF NO. WRITTEN ON IT IS 2660702....THE CONNECTION IS NAME OF mr.RAJENDER NAYYAR......
      i have called up customer care many times and they are not responding to the situation...this is least expected from such a big company.
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        P
        Priya Kamineni
        from Chennai, Tamil Nadu
        Oct 31, 2009
        Resolved
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        Dear Sir

        I have Airtel broadband and landline connection Rs399/month package since 2007. Airtel subsequently changed its plans, and started offering new customers more download and cheaper ISD call rates under a similar 399/month plan, whereas as an existing customer, I was never informed about this option. So, I continued getting bills at Rs 15.99/min to Australia calls, whereas under the new 399 plan, Airtel has published call rates of Rs 7.99/min. Also, under the new plan, there is FREE internet download upto 1GB, whereas my old plan had only 300MB. As a result, I was getting charged double that of a new customer who was paying the same monthly plan. This attitude of the company is very heartless, and mercenary. After repeated complaints to their call centre and their Ombudsman, there was no resolution except to say that my plan was the old one and hence the charges were correct. Tell me, does such a company deserve any business?
        Aug 14, 2020
        Complaint marked as Resolved 
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          M
          makarand
          from Ahmedabad, Gujarat
          Oct 31, 2009
          Resolved
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          sir my number is [protected] when my validity is end then i call to custermer care center in last three weeks they tell me that recharge 98 rs and u get 6 month validity then i recharge this but my validity is not increament 6 months due to custemer care wrong information my cell number is not work after few day custemer care tell that your 96 rs will be refund in 30 september bt there is not any responce from call centre.and after recharge my cell number is not work means all outgoing and incoming call is not access so when i go to airtel office at akola they tell me your web address so please help me sir and as possible as call me my number:--[protected],[protected].

          THANK YOU.


          Your faithfully,
          MAKARAND MANIKRAO TIKAR
          Aug 14, 2020
          Complaint marked as Resolved 
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            D
            DADA KISHORCHANDRA SEVAKLAL
            from Surat, Gujarat
            Oct 30, 2009
            Resolved
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            Resolved

            dear sir , i had taken airtel simcard from sheetal music world MR RAMESH JAIN MOB NO [protected]+MR SANDEEP JAIN [protected],ULC-1 , MADHAV TOWER ,NEAR APSARA HOTEL,TORAN BAORI, UDAIPUR , RAJASTHAN. ON 31/08/2009.BY CASH PAYMENT OF 50/- RS. MOB . NO. - [protected]- SIM NO -[protected].I HAD GIVEN NECESSARY DOCUMENTS TO HIM AFTER THAT SECOND TIME NOT STARETED SO SECONDLY GIVEN CLEAR XEROX COPY THEN SIM WAS STARTED I HAD RECHARGED OF 330/-RS FROM DEMO CARD FROM SHEETAL MUSIC WORLD. FROM THAT I HAD USED SOME RS. AFTER SOME DAYS THE SIM IS DEACTIVATED BY AIRTEL AFTER INQUIRY SHETAL PEOPLE TOLD ME TO CONTACT YOUR CUSTOMOER CARE CENTRE,COMMERCE HOUSE,TOWN HALL ROAD, UDAIPUR,RAJASTHAN.THEN I HAD CONTACTED PERSONALLY THEY TOLD ME TO REFILL-UP THE FORM AND GIVE DOCUMENT FRESH. THEN I HAD FILLED UP WITH ANNEXURE,FORM, WITH FRESH DOCUMENT. I HAD GIVEN THIS TO MR.KRISH (CUSTOMER CARE OFFICER) MOB NO [protected] ON DATE:05/10/2009 FORM NO IS 20001005. EVEN THOUGH TILL TODAY SIM IS NOT ACTIVATED. AFTER CONTACTING HIM HE GIVE ME NO OF HIS BOSS MR GOVINDJI -MOB NO [protected] HE TOLD ME I CANT HELP YOU . YOU CANTACT SHEETAL MUSIC WORLD FROM WHERE YOU BOUGHT SIM. I CONTACTED AND TOLD SHEETAL MUSIC WORLD THE MATTER AND ACCORDING TO HIM I HAVE SENT HIM AGAIN DOCUMENT BUT STILL SIM IS NOT STARTED. I REQUEST TO REFUND ME THE BALANCE AMOUNT IF YOU CAN'T ACTIVATE MY SIM.
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              Susant kumar Sabat
              from Mumbai, Maharashtra
              Oct 30, 2009
              Resolved
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              I have take a Post Paid Airtel Connection at Bangalore under the corporate connection package. The plan code at the time of connection was H17 199 CUG and when the billing came it was under AES 248KK which has inflated the bill amount. I lodged a complaint with the customer care but without any result. It gave a response first pay as per the billing then we will change the plan. Now they have also disconnected the outgoing calls from Mobile. This is absolutely not suiting a leading telecom measure like AIRTEL.

              With warm regards

              Susant Kumar Sabat
              + 91 [protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              Airtel Postpaid Connection — Hello Tune service

              I would like to mention about a serious issue with a service provided by Airtel Hello tune. I am a new customer of Airtel using its service for past one month.

              Issue:
              I made a call to my friend. He had a hello tune activated in his mobile. My loudspeaker on the mobile was on.
              As he was not picking up the call i thought of checking my unbilled amount for which I dialed (*121#).

              That’s were the problem starts
              Airtel has service were if the user presses * key the hello tune which he is currently listening to gets set has the callers hello tune for which they charge around Rs. 40/-.

              You wont even get any warning or message before they activate this service.
              Every thing should have a systematic procedure of activation. See i was not at all aware of this service.
              Then I contacted the customer care they told they will resolve the issue in my next month bill.

              When I deactivate the hello tune service I had to go through a list of warnings and messages after which they have deactivated. I think they should do the same while activating the service as well before charging....

              Airtel Postpaid Connection — Wrong billing & Change of Plan

              My Aitel mobile connection no. [protected].

              For the past two months I am under Rs.150 Plan. I am paying the bills for the months of February & March 2009 on the payment plan. Suddenly, for the months of April & May 2009, I have been billed under different Plan (Rs.499 Plan) without my concurrence. On an enquiry with Call Centre officials, I was told they have updated their old records and I was put under the Rs.499 Plan, which was unwarranted. They have not referred the Present Payment Plan while updating their records.

              It is requested that the Bills for the months of April & May 2009 should be under Rs.150/- and send the bills to me for payment. I should not be penalised for no fault of mine and I have to be informed before changing any Payment Plan before hand. They cannot unilaterally change the Plan according to their wishes without my express consent.

              Post Paid — Worst service and service activation

              The service from airtel is getting worser day by day. I have taken a new connection, They required more details and said that they will send a person to collect the details, None turned up they deactivated the Outgoing calls and when i went to the office, they behaved rude.

              TIll today (From 5/jun/09 till /jun/09) my service was not activated. Customer service was not ready to answer...
              My number is [protected]
              hi sir/madam,

              As i had the post paid sim in our service.I want change post paid to prepaid in the same number. My number is[protected]. the current status of my number it shown "sim registration failed".I want to continue with same number in prepaid service. I want immediately pls take action immediately .
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                R
                Rohit Chawla
                from Gurgaon, Haryana
                Oct 30, 2009
                Resolved
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                Resolved

                I applied for Online connection of AIRTEL DTH and paid online after getting confirmation from one of the customer executive that there is 15% discount on doing online booking.

                I used Debit card of ICICI bank. From my bank account amount of INR 1990.00 has been deducted. Following is the reference no appearing in my account statement -
                BIL/[protected]/airtelDTH021009/AIRTELD dated 02. oct 2009.

                I could not write down the customer ID reference number of transaction as Airtel web site CLOSED AFTER ONLINE TRANSACTION.

                After repeated follow ups from call centre, I could not get any trace of my payment. I wrote many mails but again no use.

                At last AIRTEL stated as follows - "We would like to inform you that we are not able to assist you as you have not mentioned your customer ID and registered contact number. So we request you to kindly provide customer ID, registered contact number and complete information regarding your issue so that we would be able to assist you."

                However, I also checked from ICICI bank about my payment status. bank has replied as follows -"Dear Customer,
                Request Number:SR[protected]
                Type of query: Details required on transaction in Bank account
                Resolution: Debit of Rs.1990 on 02/10/2009 is in favour of AIRTEL"

                Please help me by addresing my complain. After all possible efforts and options, I'm writing to you after almost 20 days.

                I didn't even get a single mail / call from AIRTEL
                resolving my query.
                Aug 14, 2020
                Complaint marked as Resolved 
                i had made online purchase for new DTH connection on 25th october 09 , the amount got deducted from a/c ( 1800 Rs. ) , but still i did not got any confirmation code from airtel site. on calling airtel customer careseveral times , they are asking for customer id , which i have not got. When i approached airtel office in delhi ,the executive told me that they did not handle online complains and was saying these type of problem occurs frequently with airtel.

                till date i have not received airtel DTH .
                i strongly advice to all the readers to stay away from airtel DTH. ( and make online payment at your own risk )

                Airtel DTH — Regarding online payment

                I had made an online payment on 25th october 2009 for installation of new airtel dth connection , but after doing payment ( online) , i did not get any airtel website transaction id , however amount was deducted from a/c.

                i would really appreciate airtel , for installation of my dth connection on time.

                however for claiming of 15% cashback offer , i needed , airtel website transaction - id , i had mailed to airtel dth, but did not got response. and customer care is not able to solve the problem.
                i have request instalation 4 NOV but airtel not instalation on 28 nov so i sead airtel dth has verry poor sistem in india poor poor poor poor
                Hi,

                The same thing happened with me today and please respond to below mentioned points:

                Have you got the DTH connection on time at your residence?? By whom you have been contacted for the delivery and have you got 15% money back??

                Thanks and regards
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                  V
                  Vijay Ramasamy
                  from Bengaluru, Karnataka
                  Oct 30, 2009
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                  Hi,
                  I purchased Airtel DTH by making an online payment in the Airtel digital tv website. The transaction was successful and I got the transaction ID. But there was no confirmation sent either by email or SMS regarding my order. I spoke to the Customer care service and they say it will take 3 or 4 working days to deliver the equipments. But they are not able to track my order at all. I read serveral complaints in this website about the airtel DTH and now I'm afraid if I will be receiving my DTH on time. The customer care is worst in responding to my query. Now there is no way I can track my order.

                  My transaction ID is 969023
                  Order in the name of Vijay Ramasamy


                  Please take necessary action on this.

                  Thanks
                  Vijay
                  Hi,
                  I am Chandrakant.
                  Customer ID - [protected]

                  I am a user of Airtel DTH. Airtel is the worst Service provider I have ever seen in my entire life!!! I took new connection on 6th Aug 2009. I paid 2200 Rs & it was told to me that I will get 3 months subscription free. It worked for 2 months properly. But suddenly on 21st October 2009 the error message appeared on my screen. The message was "The view card is not authorised & etc...".
                  Second day I called their customer care toll free no. After almost half an hour I connected with their customer executive. He told me that this problem occurred because my balance is negative. So i asked him that why my balance is negative. Then he explained that somebody recharge for 100 Rs. on my account by mistake & then withdrawn that recharged amount from my account. So that is why my balance is negative. So I told the customer executive that even if balance is withdrawn from account but my account should not become negative. Whatever recharge was made to my account by mistake should be withdrawn but my account should not show negative balance. So he agreed upon that & created a complaint for me. Complaint no. 1288195 & told to me that the issue will be resolved by tomorrow morning i.e. by 23 Oct 2009 morning. I checked the TV in evening on 23 Oct 2009 but still the same error message was appearing on screen. Then again I called them. This time customer executive told me that problem will be resolved by tomorrow morning i.e by 24 Oct 2009 morning. Untill 24 Oct 2009 night TV was not working. On 25th Oct 2009 I got a SMS on my registered mobile no. that problem have been resolved. So I checked the TV but still it was not working . So I called them again on 25 Oct 2009. Please note that every time I used to call Airtel customer care toll free no. it took around half an hour to connect to customer executive. This time they told that problem will be definitely resolved by 28th Oct 2009 & told me that my complaint was by mistake put under wrong category & created a new complaint. New complaint no. 1313686
                  Untill 29 Oct 2009 my DTH was not working. Again I called them. Every time they told me that the problem will be resolved by tommorrow. But still today Airtel have not solved my problem. It is is the worst service provider I have ever seen in my entire life.

                  I am seeking help from Government. Government should take some strict decision against the people who are cheating the common man. Who will pay my 2200 Rs back to me? Is there anybody listening to my voice?

                  Contact no. - [protected]

                  Regards,
                  Chandrakant
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                    S
                    Sachin Singh
                    from Delhi, Delhi
                    Oct 30, 2009
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                    Sir / Madam,
                    My airtel mobile no is [protected] and i have activated a GPRS 199 Plan on it. I am having three problems :-

                    1) I got a sms for confirmation of GPRS activated on my mobile, but which plan got activated, no confirmation for that. please confirm me.

                    2) When i connect my phone to my PC for browsing internet, it was not working. After contacting customer care 12118, the person told me to go to (on my PC) Control Panel -> Phone & Modem Options -> Modems -> Advanced to delete an Extra intializing command (+CGDCONT=.."airtelgprs.com"), than it starts working.
                    But, the problem is whenever i connect net from my PC via phone, it works for 5-10 mins than it shows some error (WIN32 Generic Host Problem) and stops working. it remains connected but no site opened. when i delete the same command (discussed as above), it starts working but after some time again same problem arises. pl do tell me what is the actual problem and what is the solution.

                    3) whenever i use airtel GPRS the sent data is always around 5-7 times the recieved data, whereas i am not uploading anything on the net, i.e., just browsing the sites. I have used BSNL GPRS in the past and still using MTNL GPRS on the same PC, they just works fine, there i face none of these problems. Pl tell me the exact problem.

                    Sachin Singh
                    [protected]
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                      N
                      Nishith Kumar
                      from Patiala, Punjab
                      Oct 30, 2009
                      Resolved
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                      Resolved

                      I have downloded one wall paper from Airtel Live. the message came that i have became member of Bizzare Club.and also Jokes subscription. i want to unsubscribe it is not happening. Airtel is Deducting Rs.10 after every 10 days. it is Cheating Please stop or i will not use Airtel hereafter.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Airtel — balance detected Rs.10/day

                      will u please cancell this detecting of money i will complaint to trai make it fast. contact me in my mobile [protected].

                      Airtel Prepaid — about subscription pack on airtel live

                      i have activated airtel live daily subscription pack which costs Rs 10 per day ... then i deactivated it but still for past 2 weeks Rs 10 is debited from my account even after complaint ... i called customer care 3 to 4 times each time their reply is " sir, that pack has been deactivated for your number but we dont no the reason why still 10 Rs is debited from your account"...
                      please deactivate star of the month stardust pack by today 19th march 2009.
                      I have activated daily bollywood news pack text based services. now i want to deactivate this. I have requested customer care to deactivate this pack 3 times, but still it is not deactivated.it get daily renewed and cut one rupees from my balance.so I requested you to tell me how to deactivate this service pack.
                      I would like to unsubscribe for ezmail. Please do the needful
                      I want to unsubscribe Saibaba_pack as soon as possible Plzzzz,
                      Unsubscribe gclub
                      please unsubscribe Bizzare Pack for my mobile [protected]
                      as it is deducting my prepaid balance - unsubscribe it
                      Unsubscribe gclub
                      please unsubscribe Bizzare Pack for my mobile [protected]
                      as it is deducting my prepaid balance - unsubscribe it
                      I have downloded one wall paper from Airtel Live. the message came that i have became member of Bizzare Club.and also Jokes subscription. i want to unsubscribe it is not happening. Airtel is Deducting Rs.10 after every 10 days. it is Cheating Please stop or i will not use Airtel hereafter.
                      air tel deduction frequently from my mobile mo-[protected]
                      like Bizzare pack rs+10/- for 10 days without any request such type of
                      Freud please stop we facing much trouble look into the matter
                      recently deduction Bollywood Fusion & premier channel every
                      day received such type of deduction so early solicited .
                      manik
                      yes just now i recharged for airtel 3g pack i got msg like it was not activated but amount has been detected that will be refunded with in 4 days but now i got msg like i activated airtel BIZZARE PACK & my acc balance after post charging is 255...& for 10 day they will deduct 10rs from my balance. cheating.want to unsubscribe this.
                      I started using the Internet pack (Rs.98/month) provided by Airtel. I use this just to check my mail and to access facebook. For some unknown reason Airtel activated the BIZZARE PACK_10 and started detecting Rs.10 every 10 days. I deactivated the pack but again the got automatically reactivated and I have been charged Rs. 10 again. I contacted the customer care regarding the issue and the response was "I would have clicked on some Ad popup and I got this activated and it is no way related to Airtel". I am not sure what I should do now to stop this nuisance. Somebody please help.
                      please unsubscribe bizzare pack for my mobile [protected] as is it deducting my prepaid balance..unsubscribe it
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                        K
                        kganga_kg
                        from Chennai, Tamil Nadu
                        Oct 29, 2009
                        Resolved
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                        Resolved

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.
                        Thank You
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Airtel — Pls activate the 2 deactivated nos.

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.
                        Thank You

                        Airtel — ACTIVATE THE DEACTIVETED NUMBERS

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.Please reply to my email address.This is the third time i am sending this complaint.PLEASE HELP ME..
                        Thank You

                        airtel kerala,calicut district,badagara — please activate the deactivated numbers

                        Posted:[protected] by K.GANGADHARAN Send email

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in KERALA.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.This is the fourth time i am sending this complaint.Please help me...
                        Thank You

                        Airtel Prepaid SIM — please activate the 2 deactivated numbers(9633724945 & 9633724943) kerala sim

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me. This is the fifth time reminder.

                        Please reply to the give below address as early as possible.
                        K GANGADHARAN, OLD NO.17,NEW NO.39 PERUMAL REDDY STREET.,
                        EGMORE., CHENNAI:-600 008.
                        Thank You

                        Airtel Kerala — PLS ACTIVATE THE 2 DEACTIVATED NUMBERS

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.This is my sixth reminder.
                        Thank You

                        Airtel Kerala — PLEASE ACTIVATE THE 2 DEACTIVATED NUMBERS

                        Dear SirMadam,
                        I am using the numbers [protected](K.GANGADHARAN) & [protected](K.K.PRAMEELA) in kerala.I am living in chennai. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to these two numbers are deactivated.Pls activate these two numbers for me. I have Rs.69.33 & 29.38 balance respectively in these two numbers.

                        I use these numbers when i go to kerala during my vacation every year .So please activate these two numbers for me.This is my ninth reminder please respond.
                        Thank You
                        Sir
                        I'm using [protected] airtel Kerala number I can't call customer care, it's not connected to the officer
                        Pls solve my problem
                        Dear Sir,
                        I ( Jithin ) using the number +91- [protected] in kerala.I am staying in chennai. I have`nt used this number for time being .so i m not able to make any calls or receive any calls.when i activate the sim its is showing insert the sim and able to make only emergency calls.( SOS calls)

                        Pls do the necessary actions to expedite the process for the sim activation. I have Rs.24.55 balance in my account.

                        I use these numbers when i go to kerala during my vacation. So please activate this numbers for me.

                        Thank You
                        Dear Sir,

                        I have an Airtel no. [protected] which i took a year before. I last used the no. in April as I'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure there is more than 300 Rs in it and Validity was till 2011. Pls check and activate my sim card.

                        Dheeraj Cheerathuvalappil
                        Dear Sir,

                        I have an Airtel no. [protected] which i took a year before. I last used the no. in April as I'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure there is more than 300 Rs in it and Validity was till 2011. Pls check and activate my sim card.

                        Dheeraj Cheerathuvalappil
                        dear sir i have airtel no [protected] sir now iam in uae my sim expiry 2009 sair pleaseI use these numbers when i go to kerala during my vacation. So please activate this numbers for me thanks

                        regards,
                        sajeev basheer

                        Airtel Kerala — Anonymous call 00918129426048

                        This number provides so many miss calls to me in the nights & days. After getting the miss call myself call them but not attending the phone also switch off the phone. This has been started since feb 1st week, I can't sleep due to this terrafic anonymus call in the midnights. So I request Airtel, Kerala to look in this issue ASAP.

                        Airtel Kerala — Losing balance without any cause, no range at home and validity problem

                        Wen i recharge my mob([protected]) money i losing. No range in our locality(paliakara,tiruvalla,pta,kerala). Then in the pack of sim i have validity upto 2021 but now only upto 2012. Pls correct problems.
                        Dear Sir/Madam,

                        I have an Airtel no.[protected] which i took 4 year before. I last used the no. in september 2009. I tried inserting the sim recently and found that it is not working. I'm sure there is 40 Rs in it and Validity was till 2011. Pls check and activate my sim card.
                        bhuvaneswarijaypal
                        i am losing balace whenever i recharge my mob([protected]) showing that i have downloaded animation without actually doing it.
                        Dear Sir,
                        This is my number[protected] its life time validity sim, Now i am in UAE last 3 days i cant able to receive message, not showing any network now.This year i am going to india, so kindly activate my number. Let me know if any payment problem.

                        Thanks and regards,

                        johnson raby
                        [protected]@gmail.com
                        Dear Airtel Customer Service

                        My name is Rakesh kumar and my Airtel number of Delhi is [protected]. I was out of Delhi for 6 months and when i went back, I found my SIM deactivated due to non use for more than 6 months. Now, I want to use my Airtel SIM. Kindly activate my SIM.

                        Regards,
                        Rakesh Kumar
                        [protected], [protected]
                        Dear Airtel Customer Service

                        My nam eis sarath and my Airtel number in ap is [protected] .I face the problem when i am calling to my Airtel sim it was telling the sim is Temporarly outof service Plz check it once and Kindly active th esim as early as possible. Its an urgent .





                        Regards,
                        Sarath,
                        [protected]
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                          A
                          Althaf
                          from Ernakulam, Kerala
                          Oct 29, 2009
                          Resolved
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                          Resolved

                          I have been using my Nokia 1202 for past 1+ years still there were not problems with
                          my IMEI,but now[protected] they say that i have an invalid IMEI and i have to register
                          it with Some Govt Agency ,my question is NOKIA such a reputed company would never
                          have an invalid IMEI number and they support center for NOKIA says that i have a valid
                          one and international database http://www.numberingplans.com/?page=analysis&sub=imeinr
                          say that my IMEI [protected] is valid! What should i do ? Should i pay for the
                          200 bucks to register this ? or is there some problem with IMEI database of Airtel ?

                          Please help me out.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I have a motorola z6 phone and I am also facing the same problem. I sent a request to airtelpresense but there was no solution offered from Airtel. They just said according to the list provided by TRAI to them my IMEI number is invalid.

                          Though the intent behind this is right It all looks like a scheme trouble valid customers as they have not thought any good solution for them other than coughing up money.
                          hey!airtel where did u get those imei database? according to numberingplans.com, my imei[protected] is valid. but airtel u have sent me my imei is invalid. pls improve ur imei database!
                          why should i go for 2 get new imei, as i hav really a valid imei? i need solution
                          i think its a fake complin simply to charge money. dont follow it
                          Same here I have Motorola Z6.. I have same problem. Service provider Idea Cellular.
                          No one is taking the responsibility. Can anybody help in this?
                          SAME PROBLEM!!!

                          I also got the same message from airtel..my imei no is [protected]..SOMEBODY please help the customers...
                          I'm also surprised that Airtel couldn't recognize any of my phones! I used a one year old LG VU and Airtel sent me a message that I've an invalid IMEI and I should pay 200Rs (ofcourse, to a Govt authorized agency!!) for a new IMEI.

                          Then I switched back to my old cell phone (Sony Ericsson) that my parents were using for past 3 years. Still Airtel has blocked outgoing calls now, only incoming are allowed. I'll talk (i mean fight, as always) to Customer care tomorrow again... it is just frustrating that they couldn't recognize the same phone that they had allowed earlier. Until last week I'd fight with them regarding unwanted so-called 'value-added-services'/robbery even after signing up for Do Not Disturb!!

                          As with others, both my IMEIs are reported as valid ones by numberingplans... I'm just venting out now, will update the status tomorrow.
                          I have purchased a Fly company phone with dual sim and dual IMEI numbers. on 12.11.09 I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIR TEL is not correct. M/S BHARTI AIRTEL please look in to the matter and rectify your data base
                          yes... same here.. i also received a similar message and i have valid nokia phones. i sent sms to 121 (IMEI space first 8 digits of imei) and got a reply saying the imei is valid. When i called customer care.. they are not sure of what to do and even if we try to explain them, they just say go to registration centre or hang up. I also talked to the registration centre fellows on phone and enquired ; they clearly mentioned that the registration is only for korean/chinese phones and not for branded phones like nokia. They are able to understand but not the airtel customer care reps.

                          not sure what to do...
                          Even am facing the same problem. I bought Motorockr Z6 at Univercel, Mysore. My IMEI number is [protected]. getting message from Airtel that my IMEI is invalid. Not sure how to go ahead with this issue...
                          Airtel,

                          Airtel is sending messages that i have invalid IMEI no. My mobile model no. BR711 and it has valid IMEI no., but i got message from airtel customer care that my IMEI number is invalid.My IMEI no. is [protected]. My Mobile no [protected].

                          I checked my IMEI no. at this web address. http://www.numberingplans.com/?page=analysis&sub=imeinr

                          it is saying my mobile IMEI no. is valid. plz. look into the matter.


                          Thanking You
                          Feroz
                          i m using motorola rock z6.i ma also facing same problem of getting invalid imei number even my imei number is register i have contacted with airtel gallery but they have said its only for china moblie and told me to meet near motorola center plz help me out get me some solution as early as possible.
                          I have China model mobile phone. I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. hw to pay the money pls given registration centers in trichy
                          Same here, I have a valid IMEI number for my Sony Ericcson as well as China phone. Airtel has rejected the IMEI of both these phones. This is not the firts time Airtel is cheating customers. Similar incidents ahve happened in the past regarding talktime plans where they will suddenly stop giving full talktime and they pocket the excess money. Looks like after Tata Docomo has come into the market, Airtel is looking for cheap ways to make money. Imagine 50% of the Airtel customers paying 200 buck, definitely the amount will be huge in the Airtel accounting books at the end of the financial year. I have decided to change to Vodafone which is much more ethical in terms of looting money from cutomers. What a shame A.R, Rehman is actually promoting such a company.
                          I have purchased a IMATE(PDAL) with valid IMEI no. I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIR TEL is not correct.
                          I think this is BUCK in your data base . Solve this problem ASAP
                          i have a LG KG 195 mobile and my the airtel show that it has a invalid IMEI number.
                          LG is a brand company and not have a invalid IMEI number.
                          Now i m where complain for this



                          in consumer form or...
                          Even I have the same problem. I have Motorola Rocker Z6 using for more than 1year. Today Airtel has blocked my services. I have checked my IMEI number with http://www.numberingplans.com/?page=analysis&sub=imeinr

                          there is no problem at all with the IMEI number.

                          I didn't get any message also from the Airtel. Please help!!!
                          I have a motorazr V8 phone with a valid IMEI no. I checked the validity on numberingplans also & its very much valid... however today Vodafone has disabled my connection saying i need to register- they are not willing to take any responsibility or give any solutions even when i told them that i have a valid IMEI no... i cant understand how they can harass genuine customers. Not sure which database they are using to deactivate the connections.
                          chaina mobile imei solution please.
                          My Moto rokr Z6 also banned by Airtel. When I send IMEI details to Airtel, they replied that it is valid IMEI. But from Nov 30, I am not getting GSM service from Airtel. If even such a big company can not distinguish IMEI's validness, it's a shame for the telecom sector and it's professional. I stopped using my Airtel connection, rather I bought a new connection with other service provider and bought a new basic mobile phone at low cost and It's working fine.
                          I completely agree. My Imate PDAL phone is also being rejected by Airtel now.
                          hi airtel my china mobile imei no.[protected]
                          imesi:87
                          model k709
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                            V
                            VIKAS JAIN
                            from Lucknow, Uttar Pradesh
                            Oct 29, 2009
                            Resolved
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                            Resolved

                            DEAR SIR
                            I M VIKAS JAIN FROM DELHI
                            I HAVE APPLIED FOR AIRTEL STATIC I.P. FOR CCTV CAMERA.
                            FOR THAT AIRTEL EXECUTIVE FILLED A FORM FOR THAT & COMMIT 48 HRS. FOR STATIC I.P.
                            BUT EVEN AFTER 100 DAYS THEY HAVE NOT SUPPLIED ME THE SERVICE , FOR WHICH I HAVE PAID FULL ONE YEAR RENT IN ADVANCE.
                            AFTER SO MANY COMPLAINTS TO AIRTELS CUSTOMER CARE , NODEL , & LAST APPELETE DEP. THEY REPLIED( AFTER 4 MONTHS) DONT WORRY U WILL GET STATIC I.P. !!!!!!
                            SIR ANYBODY NEEDS FOOD WHEN HE IS HUNGRY .
                            SO I REQUEST U TO GUIDE ME WAT TO DO AS NOW I M APPLING FOR M.T.N.L STATIC I P FOR MY WORK & NOW NO NEED OF THIS AIRTEL.
                            SIR I HAVE GIVEN FULL ONE YEAR PAYMENT FOR BROADBEND AS WELL FOR STATIC I.P.
                            SO PLZ GUIDE ME
                            THX
                            VIKAS JAIN
                            [protected]
                            DELHI
                            KAROL BAGH
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear sir,

                            I am Jayakumar.k.k from Ernakulam. I requare Airtel Static IP for CC TV Camera.
                            my airtel broadband a/c. No.14533460. My airtel land line No.[protected] and my condact No.[protected].

                            So I request you to kindly inform the charges etc at your earliest.
                            Tks
                            Jayakumar.k.k,
                            211/14 A, Cochin Corporation,
                            Chullickal, Nr. St. Antony Chappel,
                            Ernakulam-682005
                            Dear sir,

                            I want know about how to check with Static IP issused in BlackList or WhiteList.

                            Please help with me.

                            Regards,

                            Habib Rahman.A
                            +91 [protected].
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                              B
                              bvibhav
                              from Agra, Uttar Pradesh
                              Oct 29, 2009
                              Resolved
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                              Resolved

                              I recharged my airtel prepaid phone number with limited time offer of Rs60 for reducing my call rates to 60 paise for both local and std calls.
                              the problem i faced was that it stopped working after about a week.

                              i try to call to costumer care executive,they say that this was done because i had my validity extended to life time after a week of this Rs60 recharge.when i said them to write a complaint for this they simply refused to do so and i lost Rs60 due to this idiotic bug or whatever it is according to airtel.AND COME ON Rs60 ARE JUST ENOUGH FOR A COLLEGE GOING PERSON
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — ERRATIC CHARGES FOR PREPAID SERVICES

                              IAM, S.S.RAMASHANKAR IS USING THE PREPAID MOBILE SERVICE OF AIRTEL FOR MORE THAN 10 YEARS.THE CHARGES
                              SRE ERRATIC NOWADAYS & EVEN FOR SMS THEY ARE CHARGING 50 PAISE .THIS IS HIGHLY EXPLOITING/ CHEATING
                              CUSTOMER EVEN FREE OF CHARGE & 1 PAISE IS PREVALENT.
                              MAKE NOTE OF IT AND REPLY ME WITH THE REFUND/ADJUST
                              CHARGES DEDUCTED.I WISH TO GO TO OTHER COMPETITOR IF
                              THIS BAD BUSINESS/SAD SERVICE CONTINOUS.
                              AIRTEL NO [protected]
                              DEAR SIR
                              I M USING AIRTEL NO FROM LAST SEVEN YEARS, U DEMAND ADDRESS PROOF EVERY 1-2 YEARS.WHY FOR THIS.I CAN NOT UNDERSTAND.I M VERY MUCH FEDUP BY YOUR MESSAGES AND CALL FOR DEMANDING MY ADDRESS PROOF.I VISITED YOUR C C OFFICE AT BHADOUR HOUSE NEAR CLOCK TOWER LDH.I GAVE THEM MY PAN CARD, PHOTOGRAPH, BANKS ACCOUNT STATEMENT AS ADDRESS PROOF.THEY REFUSE TO ACCEPT MY PAN CARD PHOTO COPY BY SAYING THIS IT SHOULD BE ON LARGE PAPER ANDREFUSE ACCEPT MY BANK STATEMENT AS ADDRESS PROOF.I CANNOT UNDERSTAND WHAT IS THEIR PROBLEM., AND THEN THEY TOLD THEY HAVE NOT FORM FOR THIS PURPOSE AND DEMAND COLOUR PHOTOGRAPH. AFTER VISITING NUMBER OF TIME TO UR CC OFFICE I SUCCEEDED TO DEPOSIT MY ADDRESS PROOF DOCUMENT.AFTER THAT U ARE STILL MESSAGING AND CALLING ME FOR ADDRESS PROOF .
                              PLEASE DO NOT DISTURB ME ANY MORE IF YOU ARE NOT SATISFIED WITH MY ADDRESS PROOF DOCUMENT THEN DISCONTINUE MY AIRTEL CONNECT I DONNOT WANT TO LIVE WITH AIRTEL .NEXT SMS OR CALL FROM UR OFFICE SHOULD COME TO ME FOR DEACTIVATE OF MY CONNECT ANY FUTURE CORRESSPONDENCE AT MY EMAIL ADD:[protected]@gmail.com

                              R K NARULA
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                                S
                                sagar singh jatav
                                from Raipur, Chhattisgarh
                                Oct 29, 2009
                                Resolved
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                                Resolved

                                sir, 28/10/2009 ko mene airtel ke road side me lage hue can o p se 65 Rs sim kard liya tha jiska no. hai [protected] aur mujhe ye bol kar sim diya gya tha ki ye life time sim card hai aur isme apko 65 Rs ka balance milega aur 1 year tak call rates rahegi A-A .50 paise A-other mobile .50 paise A-S.T.D .50 paise Sms .50 paise aur ye identity ke liye mene driving licence or 1 photo diya tha or mujhse kaha gya tha ki ye sim card 28/10/2009 ko raat tak activate ho jayegi incoming-out going start ho jayegi par ye abhi tak activate nahi hui hai... aur jab me aaj 29/10/2009 ko iski complaint karne ke liye airtel ke touch point coustmer service poit par gya jo ki sapna sangeeta ke samne indore me hai aur unko apni problem batai to unhone kaha ki is case me hum kuch nahi kar sakte........mene unse kaha ki apke pass record to hoga ki is no. wale serios ki sim card apne kis shop wale ko di.to unhone kaha ki unke pass koi record nahi rahta hai aur ye bhi kaha ki wo aise hi kisi ko bhi sim card sale karne ke liye de dete hein without any proof or record........please airtel ke khilaaf koi action liya jaye sir.its my humble request to u sir

                                SAGAR SINGH JATAV
                                INDORE.
                                MOBILE-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  srirangaprasad y.p
                                  from Bengaluru, Karnataka
                                  Oct 29, 2009
                                  Resolved
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                                  Resolved

                                  Sir, I have been using my airtel number [protected] for many years now , since i met with an accident and was out of station for more than two months i could not pay my bills, my number has been disconnected and iam told by customer service that it has been sent to recycle , i request that my number may reinstated and i have already cleared all my dues and i need my number [protected] since all my contacts are through this number please oblige and hope the needful will be done at the earliest
                                  from
                                  srirangaprasad y.p.
                                  [protected] ( contact number)
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Snehal
                                    from Noida, Uttar Pradesh
                                    Oct 29, 2009
                                    Resolved
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                                    Resolved

                                    Most of the time when I try to login for Airtel postpaid bill payment, the site seems to be down! If try calling to custcare of airtel they says there is some problem and they are looking into it. But it happens almost every month. Due to this we loose time and sometime may cross due date. this result into penalty! I had argued last time that this is because your site is down and I would not pay any extra penny. After that they agreed to it and cut down extra charges, but I cannot keep doing this every month. Moreover calling CustCare and being on hold is really irritating!
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      sriram
                                      from Chennai, Tamil Nadu
                                      Oct 29, 2009
                                      Resolved
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                                      Resolved

                                      i had paid rs.202/- on 16/10 time : 7.00 pm for topup Airtel mobile: [protected] of my wife (for offer given full talk time & rs.40 boastup )
                                      to Airtel authorize recharge store Name :: Metro Mobile , no.6, dr no.1/3 ,balakrish mudali street, Aryagowda rd , w-mambalam , chennai - 33 ph: [protected]/4261 4698

                                      But 16/10 to 19/10 7.30 pm they have not processed the topup . I am keep on calling shop for recharge. Always Got sweet wording that they will check & they vl call me .After i went to shop on 19/10 (7.30pm)with heat argument But finallly they checked & processed recharge rs.202/- of talk time rs.181 around 9pm of 19/10 without offer Airtel fulltalk time & boastup

                                      I have compliant to Airtel customer service on 20/10 (Monday) about mental agony faced by me for these 3days because of this store. Three days my wife could NOT make call because only rs.4 left in the said mobile
                                      But till today 26/10 NO action was taken by Airtel customer services. i was just ask airtel to refund of rs.19 difference +rs.40 boastup +rs.100 (call made to shop) . on behalf their authorize shop so that no consumer will face this problem again.

                                      My questions is, what is solution ? & As a consumer why have to bare Mental agony & stress ?
                                      How i can get the refund ?

                                      B.Rgds/Sriram
                                      [protected]
                                      postpaid
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        D
                                        Dr. Nilanjaya
                                        from Delhi, Delhi
                                        Oct 29, 2009
                                        Resolved
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                                        Resolved

                                        My Mobile NO. is [protected]. Plz. unsubscribe from 5888 services immediately.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        I want to deactivate Jobs on mobile service. For unsubscribe I tried on Link http://75.126.76.71, but its of no use, Pls unsubscribe this service, unnecessarily you are deducting my 10 Rs.
                                        I want to deactivate Jobs on mobile service. For unsubscribe I tried on Link http://75.126.76.71, but its of no use, Pls unsubscribe this service, unnecessarily you are deducting my 10 Rs. My bobile no is [protected]
                                        My mobile number is [protected]. Please unsubscribe from 5888 services immediately.
                                        My mobile number is [protected]. kindly stop 5888 service immediately
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