Airtel Complaints & Reviews

i am devalla ram mohan rao,
my airtel no is [protected] i cant make an outgoing calls i have made so many compliants to customer care but they cant solve my problem my email id is ashok.chowdarygmail.com please solve our problem and you can tell the status of the problem to me

hi, i forgot my customer id..my VC number is [protected], and STB number is [protected].please send me my customer ID

hi i forgot my customer id my airtel view card number is[protected], and stb id is [protected]. can you please sent my customer id

Dear sir same problem I forgot my id. Can u make dish TV only card no. Only vc required.. in airtel card no. Id number not good please make only card ( v c ) no.

Sir I forgot my customer ID and I don't have registered number my vc number is[protected] please provide my customer ID

I forgot my customer id..When I search my Account no data is display so I can't recharge any offers.Please reply me.

Sir I forgot my customer ID and I don't have registered number my vc number is[protected] please provide my customer ID

Sir I forgot my customer ID and I don't have registered number my vc number is[protected] please provide my customer ID

Sir I forgot my customer ID and I don't have registered number my vc number is[protected] please provide my customer ID

hi i forgot my customer id my airtel view card number is[protected], and stb id is [protected]. can you please sent my customer id

AirTel — Starting Cricket pack without request

Respected Sir/Madam, I am Airtel Prepaid Customer since more than a year ([protected]). on 13 Sep 09, I received an SMS interestingly thanking me for choosing Airtel Movie Gossip and simultaneously, an amount of Rs. 30/- was deducted from balance. I lodged a complaint to customer care and I got my rerfund very next day on 14 Sep 09. But, within some hours, I was shocked reading an SMS this time thanking me for choosing Cricket pack and this network started deducting an amount of Re 1/- per SMS sending me cricket scores unnecessarily without my request. I tried to contact Customer care. But, this time smartly, they have stopped my facility to contact customer care. Till today, an amount of Rs. 13/- has been stolen this way from my prepaid balance and God knows how much more I'll have to suffer and I can't even make a complaint to anyone. Is there any solution to stop this theft?

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Services like cricket updates jokes SMS pack are automatically activated on my AIRTEL no. even i havent requested for that and my account is decreasing.firstly Jokes SMS pack was activated on my no. after deactivation of it cricket updates were activated unnecessarily.SMS are coming constantly from the nos.52906015, 54321.I have been charged for rs1.50for each message from 52906015 and rs 10for each 5or6 message from54321.Kindly deactivate it immediately

Please Deactivate my all subscription
My No.[protected]

My Dad is using Airtel no : [protected]. He is a retired Govt Employee and is at home all the times. But on the day of cricket match Airtel cuts 3 Rupees unnecessarily from his prepaid card. He complained to Customer Care many times, they agree that the issue is resolved and next day again they start deducting 3 Rs per day. It has become daily task for him, he starts his day with 121 call.
Please deactivate cricket update from his no [protected]

PL deactivate Cricket pack for my Number Airtel Prepaid No: [protected] for which I haven't subscribed. I have tried unsub thru SMS but it is still not deativated. I have given my complaints serveral times.

Now pl do the needful

REgards
Beena

hi i want to deactivate two service

1. the cricket pack which bothers me too much sms i dont like cricket so please i dont want this.

2. the Favorite five pack i also dont want this please

i try to call customer care but nothing is working out so please do that for me

thank you myu number is [protected]

dhondup

Pl deactivate Cricket pack at my Airtel Prepaid No: [protected] which I never subscribed. I have tried unsubscribed thru SMS/Customer care/other means but it is still not de-ativated. I have given my complaints serveral times but no result.

Now pl do the needful urgently and get me the credit for the amount already deducted for the services which I have never requested for

Regards

plz deactivate cricket pack at my airtel prepaid no which is [protected] which i never activated ...
now please do the needful . plz deactivate it ..

Pl deactivate Cricket pack at my Airtel Prepaid No: [protected] which I never subscribed. I have tried unsubscribed thru SMS/Customer care/other means but it is still not de-ativated. I have given my complaints serveral times but no result.
...plzzzz do the needful as soon as possible

I completely agree with you, i am facing the same problem (applied on 25th Oct 09), and the pain is that and no body is picking up the call they even don't bother to reply back... these are the ppl who were calling many times before... and now not at all concerned about the customers, don't even have courtesy to respond to the calls. I have made 3 months advance payment and still waiting for the connection.

hello sir,
on 19.11.09 a person called for broadband connection from adyar kasturibai nager 3 rd st...i am dwelling in bharathi nager 3rd street thiruvanmiyur ch 41...for that the person approach me and got rs 1000 from me for broadband but now they told that is no network coverage area..but wn they called me i gave my address on that day he told me it was in network area but now thay refuse to provide connection and he gave the receipt for that paid 1000rs that SEF number is 958565...peson name sahid his number is [protected]..pls kindly take action for the above request else let me know by call or email the status...


thank you
regards PS. Ramachandran

I requested for broad band connection. To fill up the forms for sign up, an executive came within 15 minutes. He took the copy of PAN card photo copy, house rental agreement and took Rs.3995/- for the monthly 799 plan for 5 months. He also assured to get connection by 4 working days. After a week I didn't hear anything, then I called his number at [protected]. His name is Shankar. He was just buying reasons and time.

I went to the Air Tel Office at "Arden Fair" Old Madras Road. I met the installation Manager. He promised to get back to me by next day. As expected he didn't and when I tried to call him, he didn't pick up. (Now I know the reason why he took my number when I met him- NOT TO PICK MY CALLS?) His number is [protected].

I expected AirTel to be the top service providers in this industry, but unfortunately, they are terrible. I would not advise anyone to try them. I have had one VERY BAD EXPERIENCE.

I can be reached at [protected].

Regretfully,
Deepak Ranka

I booked a broadband connection by your customer enrollment form No.1973601 as on 29.11.2009 against cheque of rupees one thousand of corporation bank Paschim Vihar, new delhi.
The guy who was came for documentation name is Parmod Kumar and his Phone No. is [protected].

in this connection their persons put a phone instrument and wired but the connection is not connect till today as on 2.01.2010.making complaints on 121 they assured they do in this matter. But nothing to be done till this time.

No body told what is the causes behind that.

Do the need full in this matter.

Thanks
K.L.Sehgal
A5/78 C, Pachim Vihar New Delhi
ph.[protected]/ [protected].
[protected]@yahoo.com

HI

Your marketing rep came to my office taken order for broadbond, then next one month there is no reponse from your pondy office. I have called several time to your office and concern rep then i went to your office they are told me your area there no permission for us to give connection so we have cancelled your order. i was booked on 22.08.2009 my id no:PY0004804 without any information your staff had been cancelled my valueable order and their assured the advance amount they will return with in a month time, but still the date they have not return my money back. Being a big organization how you are treating your customer these kind of seating way. if your company will leave this much amount to any one of your customer without interest are penalty this habil will spail your company image. I think your organization don't have any educated and meatured employee.

Your marketing rep came to my office taken order for broadbond, then next one month there is no reponse from your pondy office. I have called several time to your office and concern rep then i went to your office they are told me your area there no permission for us to give connection so we have cancelled your order. i was booked on 22.08.2009 my id no:PY0004804 without any information your staff had been cancelled my valueable order and their assured the advance amount they will return with in a month time, but still the date they have not return my money back. Being a big organization how you are treating your customer these kind of seating way. if your company will leave this much amount to any one of your customer without interest are penalty this habil will spail your company image. I think your organization don't have any educated and meatured employee.

R.K.SELVAKUMAR
VVP NAGAR,
THATTANCHAVADY,
PONDY-9
PH:[protected]
MOBILE:[protected]

Airtel Broadband — FALSE PROMISE AND NON RETURNING OF ADVANCE PAYMENT

this is saurabh khurana from meerut.i have applied for the airtel broadband connection. they take 2300/- Rs from me in advance for this.now they are saying that its not possible for provide a connection at that place although they had make complete fitting with wire there. as i had also the another connection of BSNL broadband but due to confirmation of this i had rejected the BSNL plan.
and when i said regarding for my Ammount 2300/- Rs for returning then the answer was that we will return your amount after 45 days. so please help for this matter.
i will claim 50% interest for this matter as i have lost my one project that was completely based on internet service that i was expecting from them.

Hello sir,

On 23rd November, 2010 a person called for broadband connection which i requested earlier for my residence: 783, 14th cross, K R Road, Jayangar 7th Block, Bangalore 560082. He came to my office and taken all the documnetaion and rs 1500. ( Application # TBLR0082754). At the time of application he confirmed that they feasibilty study has been done and they can give the connection within 7 days. On 25th November i got a call from Airtel again for address verification and they told that tehy will do the feasibilty study. I am quite confused why again feasibilty study would be happened? On 25th November whne i enquired about ny application status by calling customer care they said that it is no network coverage area.

I do not understand then why they told that they can giove the cooonection within 7 days on 23 rd November. Mr M S Hariprasad approced me, took all the desired documnet and confirmed that they can give the coonection within 7 days and feasibilty is there in my area on 23rd november. His contact no is [protected]

Thanks & Regards
Subhasish Naha
Contact# [protected]

My landline number is 4262187. I had made ECS request By submitting original application form duly certified by my bankers to your frenchise office at sibin complex Lalbagh Mangalore on 5th december 2009. I have been told by the employees working there that they do not have any system of giving any acknowledgement for having received the application and they only forward all such applications without even entering in any register to Bangalore office for necessary action. I donot know what they ment by your Bangalore office . It may be a call center or a frenchise outlet not managed by Airtel. I do not know whether you have any office of your own in Bangalore to approch for getting our grevence redressed.
Sir I observe that your Mangalore office at Sibin complex works like a petty kirana shop .They say all ECS applcations received are promptly forwarded by then . There bis no trace of my ECS application. The employees feel they can fool me by giving some reason every time I approch them to enquire about the fate of my ECS request.
December 2009month billof Rs 661 is paid by me & gave them one more set of ECS ( copy as original is already given in December2009.) with a fresh assurence by one of the officer that it would be done & I need not payJanuary 2010 month bill as my Ecs will be activated by February 26. I have been told by him there is a cooling period of 45 days and it will be done on 26th February. But bill amount is not debitted through ECS to my A/C and I made the payment of the bill Rs 690 when he assured me late fee will not be collected & ECS will be activated immediatly . Please look in to the matter and reply me.

Two days ago i faced the same problem. An airtel agent wearing his ID collected Rs. 600/-. He asked for a xerox copy of PAN and my office ID. He said connected would be given after two days but till date no response. On calling his mobile some tunes only keeps on coming but not able to get him.

Hi,

Same kind of scene occured with me as well. On 16th Sept an airtel executive Named Vinod Maheshwari came to my house and promised for airtel borad band connection. He promised to setup connection by 21st Sept. But when I called him on 22nd he told me to wait for couple of more days. That was last time he answered my phone call. After that day I repeated called him for next 5 days but there was no response from him. Finally after getting frustated I called the customer care number 44444121 and to my surpise I saw same behavior from them. Few executives hang up my call, few promised me about refund, few told me they cannot do anything as case is handled by back office (mentioning complaint number 80526 ) etc etc. Finally after almost a month I gave up and stop calling them.

To New Customer: My suggestion - Please don't go for this companies broad band connection. Even after reading all this complaints you want to go for it then take the connection use it for one month and then pay. As I am damn sure there quality of service related to anything is very bad.

- Amit

i had the same problem. they promise that they will do within 3-4 working days. more than 7 days have gone by and nothing is working ( or rather no one in airtel is working)...i guess they work only once in a year so that we can get our connection only after 4 years

My application number is 168497

So many of them have told me about airtel's bad service ...i did not listen to good advice unfortunately...

AIRTEL -lot of AIR with nothing to TEL

Airtel Broadband — Fraud by Airtel

We requested for broad band connection. A guy came at our door took the documents, PAN card photo copy, house rental agreement and took Rs.500/- He assured to get connection by 2-4 working day Its been more than a week.when we called the customer service they said there is no connection in my area and it might take one month i am very frustrated because i need to spend more hours in my office because i was not able to access my office computer from home. i was thinking that i will get the connection in 2 days the guy took the money promised me this and he gave me a phone number they are not giving proper answers.
I would not suggest anyone to go for airtel its very bad

Hi,

My name is Jacob based at Cochin. I had approached the Bharti Airtel Chnnel Sales Manager for a corporate broadband connection Mr. Sumesh K S at their Panampally nagar office. At the start i had received a smooth treatment the person collected lot of documents and finally a Cheque after which we were given a tentative date. On said date when I contacted Mr. Sumesh he said there some technical issues which will be sorted out in a weeks time. Now on he has stopped answering our calls.
Since we had no response we connected with the customer relations office and spoke to officer there who gave as the following ref: no: 43040760 dated Feb 15.

The entire process started on 31 Jan 2011 and we are yet to hear from Airtel regarding the same. Could anyone let us know how we can get the cheque back.

I have applied for a new broadband connection on 23 nov 2010. the executive named "Kumar" ph. no. [protected] took 1900 cash (500 for connection and 1400 for wifi router). Later he said he wont be giving connection so will refund the money. I got a refund of 500 only. The 1400 is gone and i have raised many complains and have got more than 6 complain numbers till now. Mobile of the executive whom i have given the money is switched off.

I am very frustrated of this Airtel thing.

Hi,
I stay in NO - 7, 2ND FLR, PAYAPPA BLOCK,
SRINIVAGILLU, KORAMANGALA 4TH BLOCK, VivekNagar Post,
BANGALORE - 560047
Two weeks back I requested for broadband connection 899 unlimited plan. One guy came and collected the documents with Rs 500. After that I was keep on calling customer care but they were not responding well. Lastly they told there is no feasibility so your application has been rejected.
I'm really unhappy with this response from airtel after waiting for 2 weeks to get the connection. The reason I opted for airtel was only because of their customer care.

Regards,
Rajeeb Kumar Nath.

Hi,

We requested for broad band connection. A guy came at our office with his team took the documents, PAN card photo copy, office rental agreement and took Rs.1000/- He assured to get connection by 4-7 working days. He collected it 6 -7 weeks back. After a week we didn't hear anything, then we tried to call all (Arpit [protected], puspander [protected], Parsanth [protected] ) him but All are not confirm that when i get the connection also not confirm the process of getting back my money and AirTel customer care doesn't have any information about this.

Please anyone suggest me how to get either connection or my money back.


Vikas Singh
Wep solutions India Ltd
B289 Okhla Phase 1
New Delhi 110019

Proud Airtel Service

Hi, ,

This is Vijay we have lodged 2 Time complaint that our land line is not working. once they gave Complaint no 6295664 by 6.15pm it will be solved, next day i called they said ur problem is rectified by the truth is not yet solved they lodged new complaint no is 6348934 by 7.18 pm it will be solved still the problem is not solve, please do not commit false promise being in service industry, the same problem with spice they close in shot time, i do not accept from air tel this service
With Regards,

Vijay Kumar

Store Manager
Commercial Street
[protected]

Airtel may have another team to do this stuff! Great business logic! They are just WASTE!

I agree. same thing happened to me. it has been 10 days. I can't reach the guy who took my PAN card details, address proof and paid him Rs. 500. His name is Venkatesh with mobile number given to me was [protected]. I contacted customer service number [protected]. Instead of helping, they asked me to launch a complaint at 121.

Broadband plan changing — plan changing

we want change the plans
we are using airtel Broadband limited connection more then two years so still we are like to Unlimited plans so change my connection limited to Unlimited plans.....
then we are using only one Pc not for more then that so pl change my connection as soon as posisible ... .....


we are like to your plan for surf 899 Unlimited .....

Connection Details:
Connection Name : Sri Sai Krishna Agences

Connection No : 42801815

Airtel Broadband — to change broadband plan

sir ,
i want to change my broadband plan to unlimited 899 plan.
complaint no is 904268.land no is 42148807.
thank u.

Airtel — Too slow for changing broadband plan

Dear sir/madam,
I have requested Airtel to change my broadband plan on 23rd September 2011. They said that my plan will change from my next billing cycle (i.e. from 11 October 2011). But my plan was not changed yet.

I called Airtel customer care. But their executives were talking irresponsibly. They do not have proper information regarding plan change request etc. Most of the time they says that server is down this time please call after 4 hours. At last 1 of their executive says that your plan will change in November, which is too late for me. I don't think that plan change take 2 months. Its RIDICULOUS.

My service Request No. : 4537094
Name : Abhay Narayan Singh

I therefore request to Airtel to change my plan to Max 10 GB (Airtel/UE/FL/007) plan ASAP, otherwise please do the needful and disconnect broadband services from my place, so that i can move over to BSNL (which service is faster than Airtel).

dear sir,

please contact us to change the plan at present 1299/- pm but we want to change it as 800 rs to 900 rs plan monthly .

mail id is same [protected]@gmail.com mob +[protected]
chennai

my mobile on cricker news message activate so plz remove on my mobile on cricker alerts
my ph :[protected]

Plz stop cricket and other new alerts / sms and call from customer servies for new connections / new plans etc on my no.
my ph :[protected]

Live Game — Live game response

Dear sir
I Think this game is completely boguss!!!!!!!! Bukwasssss!!!!!!!!! because all the respoondents can not be the wrong inspite of very easy clipping showing on the TV screen.
Generally they hold the customers too long to put into the audio phoneline some times no chance had given even customers lost their much of money through calling .
My suggestion is very simple and that is STOP THIS NON SENSE SOON.This is nothing but only cheating the public.

my mobile no is [protected] this no is 4 month old i m use this no only for internet but the speed of internte is very slow 2-3 kb/s of last 2 month i am complaint about the problem but no response from other side

" [protected] " this no is vary bad. this no coll me at 11am and vary unsosal talk to me.
so I need evrything information this no - "[protected] ".outherwyse I am going to our local BAGDAH P.S.
and I kass froe this no "[protected] "...so emmidiyatly action this mobil no.
my email- gopal.[protected]@gmail.com...I need to help ...

Hiii My name is ali and am using a airtel mobile prepaid connection [protected].
today on 15th august i just download a game called Brain Challenge From the site called www.mbiz-support.com through airtel live.
but the problem is the unlocking code i received is incorrect and the charge of the game is Rs.50
but i charged almost a above 100 rupees.
please give me a logically answer that this kind of thing is right.
am using airtel around a 5 to 6 years but if you guys done these kind of things so i really done something against o[censored].
Please give me a logically answer as soon as possible
My gmail id is [protected]@gmail.com
Am waiting for ur reply

Regards

Ali
[protected]

Hi i'm Jai Kumar...[protected]
I wanna to activate broadband connection, please send me information about the procedure and about monthly unlimited plan of both wireless and wireline connection. send information on my cell no. please..

Hi I am venkatesan ...[protected]
airtel Live Aarti deactivate plz

CUSTOMER CARE FROM AIRTEL DIGITAL TV IS WORST EVER AS PER MY EXPERIENCE THEY ARE JUST CHEATING ON CUSTOMER BY SELLING THE CONNECTION. AFTERWARD NOBODY IS LOOKING AFTER...dR. dARPESH GOHEL, VAPI, GUJARAT

Airtel customer care sucks... its not any more customer care, its (Airtel care for itself)... they are just taking care of themselves...

they just cant stop sending sms to my number... they are sending more than 60-75 sms per day. Even though i registered for DND, am still receiving sms from airtel.

I made a complaint to CC, Nodel Officer, even i wrote a mail to [protected]@bharti.in. But none them are working...

am really frustrated... i want to say ([censored] URSELF) to aritel

I am airtel user i have calle up customer support many times regarding the how tho access the internet services in my blackberry mobile but they ignores me many times..
my cell number is [protected]

number one worst telecom network at present. I am not getting internet because of weak signal in city like hyderabad and deducting money from balance for worthless. when I called them they put my call on hold for 5 times.[censored] airtel scoundrels, don't you guys have business ethics .

hlo team,

i am using Airtel no [protected] but my balance deduction again by again and also customer care not connected in my airtel sim.

so kindly check and update my balance 116rs as deduction last night..

thanks
sujat

AirTel — cricket score message deactivation

after repeated messages airtel is not deactivating cricket score messaging and deducting balance amount
my mo. no. [protected]

AirTel — deactivation of cricket score

A few months ago I subscribed for cricket score from airtel on my mobile for the 20-20 world cup. After that I requested for deactivation but even then charges have been deducted for each and every match of india with other team, for other series I never subscribed for cricket score. My mobile is [protected]. Will you please let me know the way out to get deactivation facility on my phone.

AirTel — Cricket score message

After repeated messages airtel is not deactivating cricket score messaging and deducting balance amount and now they are saying daily that it will be deactivated but no refund of money will be given. my number is [protected]

pls help out to sort this problem it has been more than a week and evey day Rs 3 is deducted.

AirTel — deactivation of cricket info

sir
i am been deducted an amount of rs5 perday for cricket commentary i dont need this so pl delete my number is [protected]

cricket score message deactivation
after repeated messages airtel is not deactivating cricket score messaging and deducting balance amount
my mobile.no. [protected] sim no.[protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

I recieved a messege yesterday that says:-

Thank you for subscribing to SUB CSCORE. For 1st time user enjoy free alerts for 2 days. Enjoy the Airtel Service. To deactivate sms UNSUB CSCORE to 55383.

Strange, as I have no interest in cricket (sorry guys) nor did I ever subscribe. A few other people I know have also been 'SUBSCRIBED' to this service without asking. Daylight robbery or what?

Paul

AirTel — deactivation of cricket score message

Sir,

I am having airtel connection and my no. is [protected]. The Airtel has sent continuously the messages about cricket score of Srilank India match without any request made by me. I would like to deactivate the message service. You are requested please deactivate the service and allow me to do my work with peaceful mind.

Thanking you.

Dear Sir, I need to deactivate the cricket score message which is received in my mobile [protected] and also it deducts amount for the activity. I would like to suggest you that I had not requested you to activate the above service. So please close this service immediately & credit the deducted amount in the A/C of my mobile number [protected].

Airtel — Activate Cricket Alert service without inform me

Hi, Airtel company activate cricket score alert service for number without taking confirmation from my side, and cuts charges from my account.

for deactivate dis service type

UNSUB SPO

TO 54321

I am having an airtel prepaid connection. My no. is [protected].Since the last 3 weeks my balance is debited unnecessarily.I have not activated for any service.Inspite of repeated complaints there is no satisfactory response.My complaint no. is [protected] dated 17th February and [protected] dated 18th February 2010.At the time of complaint I was told that I will be given the credit for the unnecessary debit but instead of credit my balance is continuously debited.when I am calling 121 it is being disconnected by them.please help solve this problem as early as possible.

I also have been trying to get rid off your cricket subscription on mobile no. [protected] but despite all efforts, i am still getting subscription from airtel service provider. This is all disrespect/contempt to supreme court of India' order. I same is not being stopped by your company. Then I go to supreme court again and going to request for heavy fine on each sms or subscription, so that you comany learn a lesson for same.
Dr. Mahesh Chandra
Senior Surgeon

Airtel — Deduction of money for cricket score and host of other services never requested

Hi,
I am being charged for services never requested from Airtel like cricket score update,VAS download(not sure what is this).
In spite of requesting to stop all these paid services no one bothers to look into this.
My Cell Number is +91 [protected].

Can the deductions be stopped?

Regards,
Baroda Sankar Banerjee
A-2,Pink City,Wakad,Pune-411027.

please deactivate cricket score from my mobile.y mobile no is [protected]

Airtel — unwanted cricket score message

Without our permission, unnecessary cricket update messages are coming in my mobile [protected] with Airtel network and unauthorised charges being levied. Please stop and deactivate such service and donot start such activation without permission.

Dear Sir, I need to deactivate the cricket score message which is received in my mobile [protected] and also it deducts amount for the activity. I would like to suggest you that I had not requested you to activate the above service. So please close this service immediately & credit the deducted amount in the A/C of my mobile number [protected].

Dear Sir, I need to deactivate the cricket score message which is received in my mobile [protected] and also it deducts amount for the activity. I would like to suggest you that I had not requested you to activate the above service. So please close this service immediately & credit the deducted amount in the A/C of my mobile number [protected]

Dear Sir, I need to deactivate the cricket score message which is received in my mobile [protected] and also it deducts amount for the activity. I would like to suggest you that I had not requested you to activate the above service. So please close this service immediately & credit the deducted amount in the A/C of my mobile number [protected].

AirTel — Unwanted Cricket MEssages

Hello there,

I am getting unwanted Cricket Messages on my mobile number - [protected]. I have never subscribed for any such service but it was activated automatically and the charges for same are being deducted from my balance.

Can you kindly look into the matter, stop the messages ASAP and refund the amount as it is service provider's fault and consumers are at receiving end.

Thanks in advance

Regards
P

Dear sir, i want to deactivate the ipl score message..my mobile no. is [protected]

AirTel — CRICKET SCORE

Dear Team
My name is Ankit Rihal my cell no. [protected]
I have been receiving cricket score update from AX543212, I even complete about it to the airtel costumer care to stop the cricket score updates but there is no response from them and it is highly irritating as it drains down the battery of my iphone 4 as it keeps popping on every 15 minutes .. and this is a very small issue but i have faced issue like this with the same company airtel where they were charging me 30 everyday on my other number [protected] saying i am downloading game from airtel live..

despite being a mobile app developer i have full technical knowledge as to what i am doing and moreover no app can be downloaded on an iphone from airtellive and on top of that i never open it for a fact .. i stopped all the services but again after 2 - 3 days it wud start 30 ruppeess everyday .. .

this time if this does'nt get solved i have thought of moving on to a higher level and consulting legal advice for the same as that would give me some mental satisfaction as well ..

I want to stop the cricket score updates

sir,
my name is adesh my no. [protected] i have an complaint that iam getting message of cricket i want to stop that can u please help me on that and i got loss due to this messages by cricket score can i get my money back?

AirTel — unwanted cricket messages

You Airtell please when you all give Mbl options to replay. kindly make it user friendly. when we don't want some unwanted massages like cricket. you send "stop" massage to 1210. see what happens. you have not register in DND[WHAT THE HELL IS THIS]. can some one stop my cricket sms which i never asked for. my number is [protected]

Dear sir, i want to deactivate the ipl score message..my mobile no. is [protected]

Dear Sir, I need to deactivate the cricket score message which is received in my mobile [protected] and also it deducts amount for the activity. I would like to suggest you that I had not requested you to activate the above service. So please close this service immediately & credit the deducted amount in the A/C of my mobile number [protected]. I have even tried to deactivate it by sending UNSUB SCRIC to 55383 but it said that " Your request could not be processed please try again later "

I am having airtel postpaid connection ([protected]).
Recently Airtel people activated CSCORE cricket message service without my request and also charging me Rs. 1:50 per message,
I don't know what Cricket is, but these Cheaters of Airtel charging me for unwanted thing!
Can anybody from airtel stop this subscription or else i am going to through your connection and go for some other network.
Please DO it immediately or else i will definately say GOODBYE to airtel forever.

This is the petty thieves of airtel doing... This is serious matter and I am also a victim of their unscrupulous daylight robbery. My airtel prepaid connection is charged for cricket scores though I have not subscribed this service. I request airtel to please discontinue this useless service on my connection. My airtel number is [protected]

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

Hi,
I am using Airtel network for past 3 years.I prefer to put Booster Pack for Rs.245.But, those recharge is not accepting for me. So please do the needful for me.My mobile number is [protected]
Thanks& Regards,
R.Janarthanan.

WRONG INFORMATION BY AIRTEL CUSTOMER-CARE : CUSTOMER SUFFERS

I talked to Airtel c.c (customer care) on 26th dec 2010 regarding the information of message pack and the information received to me by them was “make a recharge of Rs.11 and get 100 local + national outgoing sms daily with a deduction of Re1 for the 1st outgoing sms daily and the validity is of 30days. I made the recharge of Rs.11 on the same day.
On 9thJan 2011 I made a recharge of Rs.130 of F.T.T. with 15 days validity and the remaining balance on 12th Jan 2011 at around 6:30pm was Rs.70+ . The entire amount of Rs.70+ was deducted on the same day at 7:00pm, when talked to Airtel c.c the reason I got was my validity of sms pack has expired and because of the failure of system the balance was not deducted at the time of messaging
So entire amount deducted collectively. When told to c.c that it’s the fault of your department who gave me the wrong information and if my balance would be deducted at the time of messaging I would hav recharged the message pack again as I ever do. At this my call was disconnected saying that we don’t have the answer so we transfer your call to our senior executive. Same thing happened for the next 4 times the same day. When talked with c.c. 6th time a request was registered reference no. CBDCC [protected]. And was told will get a call back from c.c on 14th Jan2011.
No call back from c.c on 14th & 15th Jan so I called 198 Airtel complain department and again my call was disconnected saying your call is being transferred to our senior executive. I made the 2nd call directing asking for the senior executive and talked to Mr.Aakask who introduced himself as senior supervisor in Airtel, he listen the entire case and concluded that it was a mistake from their side but he could not return my deducted balance and added if I want to get my balance then call to Mr.Manjeet of Airtel nodal office on [protected] or log on to nodaloffice.[protected]@airtel.in
On 17th Jan2011 at 11:00am I made my 1st call on the above no. and talked to Mr.Abhishek and got a response can’t help you now as our system is down so please make a call after 3-4hrs. I made the 2nd call on the same no. at 2:00pm and got the same response from Mr.Abhishek. I made the 3rd call at 5:30pm and this time Mr.Ankit gave the same response to me.
I have been a loyal customer of Airtel for last 5 years, 4 ½ years in pune and using Airtel in Meerut almost for last 6months but what the service am I getting of my loyality could be seen here. All such thing show Airtel has not only changed his logo but also the way to serve his customer for which it was known.

Regards,
PRAWESH KUMAR THAKUR
MOBILE NO. [protected]

i have recharged my airtel no is [protected] booster pack for 10p 3 months for Rs.195/-
but is was wrongly recharged for Rs.197/- ( this one month 30 min free only for Gulf)
kindly transfer my booster or topup to my balance. pl do the needful. thank u
(Rs.197/- recharge trans ID[protected] dated 11/06/2011 at 11.50 A.M.

Airtel Broadband — Since 10 day there is no response

Hi Customer Care,

Still there is response and when I called up to customer care they informed me ..call is closed …I am making call now and then and call was closed .

Really this highly unprofessional approach of your people… . seriously I don’t how Airtel is running …

Please disconnect the connection … This is my advice for you please it is good if you close your services.



Hi Customer Care,

This is my trail mail .. just now (17th of May 2011 Time 8:00 PM) again I called up to customer care and I got very surprising answer from the executive , he said that “we know you are calling us on daily basis and we are updating here nothing “ and when I asked him provide me any Email ID , he gave me one contact number …… that was really surprising , I called up on same number ( # [protected] Mr. Muhammad ) and Mr.Muhammad said I left the Job form Airtel .

Now please can someone thing not for me at least for other valuable customers.

Thanks

Gaurav D.

Hi Customer Care,

This is Gaurav D, holding a Broadband connection from Airtel #[protected] .I am not able to browse internet and for the same I have logged a compliant on 13th of May ( Ref#[protected] in afternoon but till now call is unattained even I have not received any call from Airtel. I have called up so many times to customer and they have one single line answer “ Sorry Sir , will escalate the same “ but I don’t know where they have escalate , as still after 5 day’s problem is not resolved .Most difficult part is whenever I call to customer , I have to explain issue with different people and all are have one line answer “ Sorry Sir , will escalate the same “.

First time I call up on 13th may , they said will resolve the issue within 4 hours and we waited till 14th May (More than 30 hours ) evening but there was no response from anyone , then again called up on 14th may 2011 and they said tomorrow morning will someone attend your call but nobody turn up ……then again I called up and I have asked them can you please connect to your manager .. for that I was on hold for more than 25 minutes and result was , we will raise this issue sir and tomorrow morning by 11 AM someone will attended the same ….

Now I have no word to say as Airtel is brand name and support you can see.. one more thing I am living in heart of the Bangalore .. so I think there is no problem for communication also

Would somebody from Airtel, please save me from this mental suffering because of the unethical practice and an highly unprofessional approach of your people?????

Kindly let me know

Ok... How many month you will take to resolve this issue one more thing, when called to customer care they i formed me your call has been closed ...

i said that is very good

I can feel your pain... dear. But I am thanking my luck that I didnt get the call from Airtel Executive.

My Story goes like...

I have called Airtel for a broadband connection a month back and was informed that a representative will get back to me. Some one from airtel called me up within 48 hours and asked me about the location. I had given all the information whatever he needed. And that was it... they do not have the courtesy to call back a customer to inform him if it is available or not...

Guess what... I tried second time... the whole process mentioned above were repeated... I must agree they have a proper process in place to deal with the customer...

You are right... I tried third time... because I am someone who does not lose hope so easily... and then, , , ... History repeats itself...

There is a saying "The one who does not remember history is bound to live through it again" ...

However, I am very pleased that I did not get the connection... May be I would have gone through the same pain...

Update on the issue is that I again called customer care and a lady informed in will get connection by 3:30p.m when i didnt get a call by 4:30 i called again and the guy informed that OmKarish and his team have updated that connection cant be given to us till saturday due to "Technical reasons". Now I wonder if there is any good muhurat on Sturday or what and if they have "Technical difficulties" then how are they sure that it will be resolved by Saturday. This time the guy who spoke was very courteous and really understood my pain and passed the call to his supervisor( this rarely happens at the call center). The call center manager said he will personally follow up and see that it is resolved soon.. I wonder how soon..
Also during this call I was informed that they cant do anything against Om Karish as he is the sales incharge of that area.. So i suppose the customers complaints against him are of no use coz the customer is at his mercy now..
If they truely have any technical difficulties they should have checked it before taking my money and why make false promises?? who will compensate my loss now??