Airtel Complaints & Reviews

TO WHOMSOVER IT MAY CONCERN

Respected SIr/Madam, 5 months back i lost my airtel prepaid sim and done block and transfer, later aftr 2 months i applied and got a duplicate sim card, from a local retailer who bribed Rs.200/- and i paid the amt. and took the sim card since it was emergency, but after a month my number has changed from [protected] to [protected], how is this possible ? who is the persn responsible, the retailer said he can't do anything, i want this retailer to be warned from a right person from airtel, this is a fraudlent activity. i can provide this retailer name and address if any person from airtel contacts me about this, because of this inconvenience from my numbers getting changed, i'm going to lodge complaint against airtel, as it's a matter of prosecution.

Thanking you,
Paventhan

Hi,

I have taken Airtel DTH connection on 2nd Oct,2009 in Ejipura(Bangalore) for Rs. 1750 containing 3 years 'Rest of India-New Value' channel package and is assigned customer Id: [protected]. The technical team installed the setup and antenna on that day itself, but I could not see any channel, only help channel 999 is coming; getting Error Code=4 stating 'You are not authorized to view this channel'. A...

I had Airtel Prepaid Connection, Ph. No- [protected].
From that automatically Rs 184 been deducted on 2/10/09 at 1.00 pm. When I call to customer Care they said It is due to ISD CALL. but i did not call. Again at 3.30 the same happened and Rs 145 been deducted . Again the same reply i get from customer care. Customer care did not take my complain.

After that only Rs 6 was left in my Sim. At 5.00 pm my cell automatically light up and sound came saying " your ballace is so less so u will not be able to make the call" And the same is being repeted till now.

How money can be deducted without my call ??????????

from 543212 i am receving jokes every day & it is eating up my 1 Rs balance daily i had never asked to start any such service on my no it was forceful & if sms as STOP also still it is not responding now i am really FEDUP & DISAPPOINTED with airtel service AIRTEL IS REALLY BAKWAS.

I have given request for reinstallation of Airtel digital TV at my new address in Bangalore.
Each time I give a complaint a new complaint no is generated.
Customer Code: [protected]
Complaint Codes: 1144724,1155758
Moreover after every call I am given a new appointment date & time

. For the last three days( 2nd October to 4th October) I have been given atleast 10 different time slots.
Neither is my request processed nor am i getting contact details of any authorised Airtel Service Engineer.

This is simply harrassment by Airtel.

( Pl note that all payments regarding this connection IN ADVANCE has been made to AIRTEL).

As per information collected from AIRTEL site and outlet,when we purchase a new Airtel connection and recharge it with any amount,outgoing call rate 40p A2A and 65p A2other mob.implemented automatically without free of cost for 30days.After 30 days this plan will continue in lieu of deducting Rs.1.50 daily.
However, according Airtel it is optional.If a consumer likes to stop deduction of Rs.1.50,he/she should send SMS UNSTARIFF to 121 and outgoing call rate will be Rs.1.00 in that case.
I have sent e-mail to [protected]@airtelindia.com on 05/09/2009 and 28/09/2009 and SMS UNSTARIFF to121.NO satisfactory reply been received from their end.I have been insisted on recharging with new plan.I think nobody is there in Airtel to solve problems of consumer.I never experience such a treatment before.
Thanks.
Davinder Singh
mob.[protected]

Customer ID - [protected]

I am registering this complaint through mail after about 12 phonecalls over a fortnight. My problem is not rectified despite repeated requests.

I keep getting Error 2 which says that the Card in the STB is not Artel Card!

I complain, after 3 or 4 phone calls to ther Customer Care the connection works for an hour or two, and fails again. The whole cycle starts again - calls and so on.

I am fed up and am rueing my decision to opt for Airtel!

I am yet to see worse service than this!

i'm a retailer..my plan was changed to lifetime..i reported this to my dealer, he said that in our area all retailer sim was changed to lifetime.and also he said that i report this problem to his superior..still after 1week my problem is not rectified.rectify my complaint as soon as possible..(ALL RETAILER SIM WAS CHANGED TO A- A 10P A-O 50P) but mine not changed...

Hi
I have activate for Star News services from Airtel by sending SMS as StarN to 53030
I dont want this subscription now but Airtel company don't have any details for same but every time airtel is charging Rs.10 for same.Neither on internet or operator have any details for how to stop this service.Just messed up.
If possible please try to solve my problems

ive been begging airtel to give me a connection for the past 5months.
the reason why they cant give me one is cuz they don't have those blue boxes in my locality.
5 months back they said. it'l get done in 3 months.

i went the airtel store nearby and their reason is "govt has not given permission to dig"
one month back. AIRCEL dug the road for some cables.
and let me remind you that aircel was launched in Ktaka some 3 months back?

If you are an Airtel Representative, Please learn how to make a better excuse the next time a someone wants a connection!

Dear Sir,

Pl. refer below.

1. My landline no. is[protected] Faridabad) from Airtel.

2.My Ourgoing calls were barred on 5th of July,2009 without any reasons.

3. When I called up 121 it replied (answering machine said " no dues pending," Now I spoke to their call center rep. on 121 only, they confirmed that outgoing is barred due to non payments.Then I gave the proof of payments -which was paid online on 29/0609 of Rs1335.00 thru credit card and given the SMS recvd. on my Mobile from Airtel.ie.A/c No.14859242,Transaction Id-864374 dt29/06/09, 07:00:02 PM.

4.I called up again and again for complain on 121, Now they confirmed the payments but showed their ignorance for the reasons of problem. They gave me some landline no. to lodge the complain but surprisingly that no. never worked. Then they gave me complain ref. no. 21737122. and many more nos. whenever I used to call them.

5. Till date My complain was not attended. And my Outgoing were barred since 5th July,2009.

6.Meanwhile I requested to disconnect the phone -thru login on the net on their site-they never responded rather called me for the payment.

7. Now they kept sending the bills for the Phone which was not working- outgoing were barred since 5th July,2009.

8. From July 20,2009 onwards they started giving calls for non-payments of bills,rather they started chasing me 5-6 calls a day.which was really harassing. It is still happening now and then.

9. Till date they have sent one more bill for the next month.Without realising the issue they r unnecessary creating troubles for the customers who have been with them for last 7-8 years.( I have two more landline connections from Airtel and everything is working smooth,but now I am thinking of surrendering them too , its is really paining )

10. So Anybody from Airtel is listening have some care for customer then respond with a sense of care.

Thanks and Bredgs

Ajay Khatter

Hi
I booked AirtelDTH thru online guided by vriti infocomon 25th July. Received a link to avail Holiday package for Goa. But the link says my Activation number is wrong. I tried to reach them by phone, mai. No response from Vriti Infocom till today.

When I contacted Airtel customercare, they distanced themselves that they are not responsible for this online trade.

How come, Aitel can allow such useless business ties with Cheaters. Beware of online cheaters.

Regards
Senthamil

Dear sir/ madam i am ankit gupta from indore (m.p.) i had summited to my documents and fees for the change of my sim conection ([protected]) from postpaid to prepaid, on the date of 22 september 2009.
and the time of taking this documents and fees they told me that this plan will be change into 24 hours. but still it could not be done. i was go their office from last 1 month and more but they are not talking ceriously
and it is my company mobile number and it number was alredy distributed in the my professional market and also person. so i am talking very loss.
and i can not do work without my that number , but company has deleted that number.
please kindly help me
my alternet number is
[protected]

Hi - I should have read the complaints registered in this forum before I went and purchased AIRTEL DTV. I've never seen such a pathetic and irresponsible customer service all throughout my life. I think if the company cannot provide a decent customer service, the govt. which gives license to operate should intervene and help the poor customers.

I am really disturbed by the servic, specially the call centre operations which Airtel has tied up with. It really sucks.I would'nt mind spending few thousdands more and get a descent service. I would like to spend some money and courier the to Sunil Mittal. I would also sincerely requests the brand ambassdors to stop promoting this product.

Regards
Sunil

I ma a Airtel customer. my mobile no. is [protected]. I am very often receive SMS for job alerts from No.5432105. I had never ioted this service through Airtel or any other means for this job alerts SMS from this no.viz.5432105. I have sent so many SMS to customer care of Airtel requesting them to stop SMS from this no.5432105. even I have sent SMS to 5432105 also asking them not to send any job alert SMS and I am not need of it. due this SMS from 5432105 my balance is always debited by Rs.30/- per month. there is no convenient mode say e-mail address or complaint receiving web of Airtel. My request is I should not receive any SMS from no.5432105 else I will discontinue the AIRTEL

airtel sim contacts has been deleted accidentally. please help me to recover my contact.my no is [protected] from Karnataka...

I WAS USING AIRTEL SIM CARD FOR MORE THEN TWO YEARS.SUDENLY I GOT PHONE AND SMS FROM THE COMPANY THAT YOUR DOCUMENT ARE NOT WITH US AND IWAS ODERED TO SUBMIT IN TWO DAYS.MY MOBILE IS DEAD FROM 16 TH OF SEPTEMBER I SUBMITTED DOCUMENTS STILL PHONE IS DEAD.I HAVE CONTACED AT CUSTOMER CARE AS WELLAS HEAD OFFICE WITH NO RESULTMY NO IS [protected] [protected]

My mobile number [protected] got registered under NDNC category vide reference number S[protected],dt.25.01.2009 and has been confirmed by AIRTEL, Chennai. Even after completion of 9 months from the date of registration under NDNC, still I am receiving 'unwanted calls and messages'. And also, I am surprised that my mobile number [protected] is showing as 'NOT AN ACTIVE DND NUMBER' on NDNC registry of TRAI website.

When I wrote mail to TRAI, I am instructed to approach Service Provider (AIRTEL). Accordingly, I sent emails to [protected]@airtel.in and [protected]@airtel.in ONE MONTH back apart from verbal complaint through Airtel Customer Care.

My complaint has not been resolved so far.

i am facing majour trouble with my airtel co-ordinator . As i have taken a corporate postpaid connection , airtel shops don't help me and customer care allways says that they don't have this data . SO i want to know what do i do .
My airtel co-ordinator Mr. Rakesh Johri , has turned out to be a big time useless guy . He took 1000 bucks from me and activated my card in 25 days . He told me some diff calll rates and when i asked at customer care , my rates were diff . till now my CUG hasn't been activated .
I am in a bug mess as what to do .

Ankit bansal
[protected]

Hi,
I m Dheeraj from Etawah, (UP,west). I would like to bring to your notice that AIRTEL network is very very poor in the area of Bahera, Mahewa,Etawah (UP,west)The caller’s voice is not clear on the mobile and in between call gets disconnected by itself.and mostly time it is in off line mode. Please look into this matter very soon and do the needful asap else we may have to switch to some other network which gives better connectivity than AIRTEL.

Mo.[protected]
Thanks Regard
Dheeraj Tiwari