Airtel Complaints & Reviews

I had taken up a wipro cooperate postpaid connection with Bharti Airtel Ltd. Mobile number [protected] Account number:[protected] Customer name. Siddarth Sharma (my brother). Around May this year while making a payment by Debit Card at Airtel Ltd. Outlet at Lajpatnager the money was transferred to some other customer’s account which took about 2 months to be resolved. I had to call Airtel Ltd. Customer Care (if I can say it is Care) almost everyday to query about the progress. During this period I was called many times to make the payment which I had already done and every time I had to explain the person who called what was going on. In the end I had no other option but to change the Service Provider.

I had about Rs. 3000.00 outstanding which I was not willing to pay due to the reason mentioned above.

One day toward the end of July one of my friend received a call from a lady named Puja Sharma (I don’t know if this is the lady’s real name or not) who told her that she was calling from some currier service and that my brother’s bank document was returned so she requested for our contact number (this is a fraud). Out of concern my friend gave Miss Puja Sharma my contact number. Later that day I received a call from this lady demanding for the money that I had to pay. I explained her what had happened and that I was ready to pay but only what I actually owed and not the full amount. She agreed to it and we came to an agreement that I would only have to pay Rs. 1600.00.

So on the 1st of August this year my brother made a payment through cheque which bounced due to signature not matching. This was only told to me when I called the lady on mobile number: ([protected]) to find out about my NOC. Then we agreed that I would pay the amount by cash which I did on the 10th of August (bill no: e. 1666217) and was told that I would receive the NOC within 2 days. I waited for a week and I did not receive the NOC so I again called up Miss Puja Sharma and she told me that she would get back to me. Today is the 28th of August and still no response from the lady nor have I received the NOC. I tried calling the number that I called in the past to speak to her and now when I call the number I get a message saying that the number does not exist.

I am worried that my brother would again be harassed by Airtel Ltd. In my absence so I request you to please help me out in this matter.

My phone number is[protected]. I have been using this for the past few years. I had taken a life long connection and i have ensured that there is enough credit balance through out. However, Now after some time when i switched on the mobile, it shows sim registration failure. Please ensure that it is sorted out within 8 hours. I am boarding the flight in another one hour. I need the connection to be restored before i land there to avoid me going to the court against airtel. I am on holidays and i confirm that i have the time and patience to go to the court against you if it is not corrected by the time i land there.

Thanks,
Sasrik Sivaram Vallath

SUBJECT:- PROBLEM:- My Particular Airtel Number is not working on my handset(Motorola C168 ) and the same sim is working on China Mobile Set.And my another number ([protected]) of airtel is working properly in the same handset from the last 2 months


Respected Sir,
I am Gourav Sharma. I am using airtel sim for the last three years but unfortunately for the last two month
i am facing a serious problem for last 2 month and i had complaint against them in respected (airtel office, Metro Tower, Indore, M.P).But they are not able to solve my problem .

Please Solve my problem as soon as possible. i am really getting hard one.

Thanking you

Gourav Sharma
My Alternate Contact Number is:- [protected]

Unsubscribe from www.tashan.co.in
I want to Unsubscribe from www.tashan.co.in. I clicked on the link o Download Free Wallpaper. Then it asked my Cell No. I put It by mistake and I put my No. I verification code delivered to my cell. I just put the no on the webpage. I found 20-20 rupees was deducted 4 times from my pre-paid balance. Now there is no option on www.tashan.co.in to unsubsribe this service


kindly unsusribe this service my mobile no [protected]

how can i see my airtel detail bill.

Hello,

I have taken the Airtel Sim([protected]) on this month of 10th(10/08/2009).While taking the sim i have informed the Airtel gallery person that please activate the Special 5 Airtel offer of 2 Airtel STD nos. And i have given the the 2 STD no's to him.But he havn't done yet. And after 1 week i got the message to pay the unbilled amount of Rs.1400, and i paid it. Latter again i informed the Airtel gallery person to Activate the Special 5 Airtel offer of 2 Airtel STD nos & STD package. But no action from him. And even i informed the costumer care persons for nearly 10 times to activate it 7 arised a compalint on it.All the time they used to say we will activate it, but to my surprise no action from anyone. Now i got the message saying that your unbilled amount is Rs.2900 & i[censored] don't pay in 6 hours ur outgoing calls will be deactivated & they have done it.Is it my fault...? Now i want my sim to activate all my outgoing 7 incomming calls as well as activate the Airtel special 5 offer along with STD offer.

Its fault from ur side & u r making the customers to suffer. Please my only request you guys to please feel responsible and respect the customers...

I am an Customer of Airtel using Mobile Num "[protected]".I hv activated DND eventhen i am Continuously getting Promotional SMS."LM-IDBICAP" is one of the Promotional sms sender, so many times i logged complaint against this SMS sender to airtel but they said after activating DND i will not recieve promotional sms from this but after activating, it has not been blocked.when i compaint to airtel, they raise a new compaint dated 28-Aug-09 compaint no 22393683 and told me it will take some time and compaint will be solved on 9-sep-09.
Now i want to know, why should i wait till 9-sep-09 although i already has been waited for 45 days.
so, what is the solution toward this...

Regards,
Manoj kr. Singh
[protected]

Recently I bought datacard (Rs.1000 as deposit).

BSNL GPRS pack (1 month - Rs.230) speed is better than Airtel Datacard (1 month - Rs.999). The dealer said, "you may not be near to the tower. Try to surf near airtel tower". Good Idea!

After 12 days without my knowledge they simply disconnected the service due to address verification report. They never enquired my local address.

I called the dealer and asked higher authority number to complain, but he didnt give and he told me to contact customer care. The customer care representative simply said, “We cannot do anything, go to the nearest Airtel show room and complain there”. All are irresponsible.

My advice is dont go for Airtel Datacard. Speed is very low also they are irresponsible. Now I m fighting with them for the deposit amount.

My id is [protected].

I have AIRTEL DIGITAL TV connection
.I got a free 3 mnths subscription.Now the free subscription is going to be over so I recharged it from a pacakege of Rs250.The consumr care department of your company is saying that we have to pay for previous 3 mnths also for the channels which are going to be add with this pacakege.

Its the first time i m seeing that a company is taking money on free subcription.the channels which were not added on previous time I have to pay for dat even.

Kindly help me on this and give me suitable sugesstion on my E-mail id.


Thanking You,
Yours obediently
Arun Shukla
Mo num-[protected]

i am mr. A. Bhaskar, my mobile no:-[protected], send my mobile bill through email

tel no is [protected] 6-3-762 Sybercity.net beside Hyderabad Central, Punjagutta Hyderabad.,
contact no is [protected]
Air tel coinbox phone is not workig since one month, and we are giving complaint since many days
i request you kindly solve the problem as early as possible

thanking you
sybercity.net

Hi,

On 12th of August I had done Credit Card Transaction of Rs. 200/- thru Airtel DTH IVR for recharging my account . It asked for my credit card details and finally gave me confirmation number for the transaction.
But when I check my Airtel Account the Amount did not get credited . So I logged into my Airtel Account online and did another Credit Card Transaction of Rs. 100/- and finally it got reflected in my Airtel Account.

But when I received my Credit Card Statement I see Banker has charged for that Rs. 200/- Transaction. I called up the Bank ( Standard Chatered ) and they told me that my Rs. 200/- has been credited to Airtel (Merchants Account ) but when I called up Airtel Digital TV with all the Transaction details they did denied receiving any such money in their account. They lodged a complaint on my persistent request . The complaint number is 956340. For 2 days few folks from Airtel called me asking for more transaction ID details . I provided them and they told me it will be resolved within 2 working days.

To my surprise it did not got resolved and they closed the complaint without even informing me. When I called them for explaination they want me to lodge complaint again without letting me know why the other one got closed. I asked to give to their supervisor and they hung up the phone.

I wanted to know if anyone can help me to fight this out.

Regards,
Dinesh

sirmadam, i am the owner of the land on which your tower is stands the rent of this month is not coming to me so plz send it.and the id of my tower is 4172...

Dear Trai,
I want to convert Post paid plan to Prepaid plan, Regarding this I went Customer care cell of airtel in bhilwara on 25/july /2009 .
Customer care Franchisee executive " Neeraj jain " Explained me that Once the post paid bill will generate on 09/08/2009, this conversion can be done .
.
Now as Bill generated for the last month on 24/08/2009, I again went to Customer care Franchisee of Airtel at bhilwara but they are not ready to convert the plan .
I request you to please intervene on the issue .
My phone details are as under :

Phone Number : [protected]
Name : Gajendra singh rathore
Company name : Airtel

Regards
Gajendra singh
Bhilwara
rajasthan

I gaurav batra am having broad band connection my acound no is 14855777.On 14 aug 2009. The connection has stopped working so i regeseterred my compliant with custmer care no.[protected].
On 19 aug 2009 first refrence number 23305594 has been provided and four hour time has been given to fix the problem .
On 20 aug 2009 i have spoken to Mis ritu intraction Id no 93850746 given to me again four hours time
has been given .
On 21 aug 2009 again i called at custmer care another intraction Id no 94138296 given to me again four
hours time has been given .
And like this from 19 aug 2009 to 26 aug 2009 these are the following refrences numbers and intraction Id, s provided to me

REFRENCES NO DATE



[protected]/AUG/2009
[protected]/AUG/2009
[protected]/AUG/2009
94138296 ...
94250738 ...
94440281 ...
23529272 ...
[protected]/AUG/2009

On 26 aug 2009 around 1:00:pm when i called custmer care the represantatives has dis connected my call several times . In the period of 8 days 8 complaint no has been given so many assurances given to me that the problem will get resolved very soon .When i asked where exactly the
problem is so it has been said to me that service engineer is not visiting my place.And they are making
complaints against him also .
As i am consumer of airtel from last twleve years my airtel num. is [protected].I have never been so disappointed as i feel now i feel harssed this time dealing with employes of airtel custmer care no.[protected] not helping the custmer which is with them for last so many years .
My recommendation to airtel is make some one acountable to such grivences .


From : gaurav batra
Mobile no:[protected]
broad band acount no:14855777

Dear Sir,

you have stopped my mobile service 3months before due to non submission of payment, I have cleared my due Rs. 760/- on 11.07.09 and submit my address proof documents at Nellore Airtel office. Still now u are not active my mobile number. you can also contact me in my alternative mob.no: [protected].

please try to understand our emotional problems and active the same immediately.


yours faithfully

Allam Madhusudan
Mob: [protected]

i had asked for a duplicate sim from roshan telecom an authorised dealer of airtel in kodambakkam . a female executive took my request and gave me a duplicate sim card as my previous sim card was damaged promising that the connection will be active in another 4 hours at the maximum . its been more than 24 hours now .. and the connections shows failed registration . this delay has caused me inconvenience .

Hello sir,

Iam using airtel prepaid service, for the past two months there's no network coverage in our

area my out going calls are disconnected due to u r bad network problems

so pls do the need ful

thanks & regards

victor.r

I have been an Airtel prepaid customer for last 1 and half years now.Recently I started to get sms's that they have renewed my Airtel Radio, and every time charged my Rs. 30 for each even though I did not subscribe to any of them. On calling they promised to refund the money but I have not received yet.

On 22/08/09 I had called customer care and spoken to Mr Hanumanthaiah and later the call was transferred to Asha Madam the supervisor and I was promised the refund within 24/08/09 by 4.15pm and the ref. No was [protected]. But when called again Mr Karthik was on line and my call was transferred to Mr Ravi and then to Daksha madam where in i was again given the commitment of 25/08/09 by 6.00pm and the ref No was [protected]. And also i was told that did not happen the she would do it online at 6.00pm.

But even on 25/08/09 it was not done and when called the customer care no to my shock they were not ready to give any information.On 25/08/09 at 6.00pm i spoke to Mr Prasad the supervisor but he was again giving me only commitments and he was not ready to transfer the call to the seniors or the persons to whom i had spoken earlier and he was telling call back after 2 hours.

Again at 7.00pm I called back to customer care and one Mr Raju spoke to me and to my surprise he says there no complaint lodged from your number and when i start giving the ref No he says I cant give you any information and do what you want to do if you want take down my address but i can not give any information.

These customer care officers are very rude, I am quite ready to give up my airtel no and not use it ever again. Is this the way to treat the consumer? I think there is a big scam going on, wherein if any sim card has not been used for few months, Airtel starts deducting without the consent of the consumer and then claim that they can only look up account for last 24 hours so that they do not have to refund.


I would also like to know what other charges they have deducted from my account since Jan 08 until Aug 25th 2009 without my consent, and of course refunded. And also refund me for any illegal downloads/charges that they have done. This has been lot of harrasment for me, I have spent lots of time, just calling up Airtel in the last 3-4 days. In fact now I have even lost track of what all they have charged and what they have given back. I would like a detailed inquiry.

sir, my self ramnaresh singh from bhopal my cel no. [protected].my problem is cut my airtel acount balence.firstly i recive the masseges to sending from 5432161 these masseges cintain -thankyou for subscribingto airtel friendchat.you have been chared rs.10 for 10 days.then i have contect of custumer care .he says you have been send masseges for[protected] its a reason for subscribing but i have provide detail information for custumer care .lastly he says i have not responseble for this mistak, you have contect near airtel office and use some bad word, ultimetly these type of beheviour is not suiteble for any proffesnol service man.then i have chak my acount he is go to minus 10(-10)rs. then i back to the call custumer care again 27times but my callnot connected.so i humbly reqested please solve my problem. THANK YOU.date of problem[protected]