By the time I was looking for a Broadband Internet connection, I got a call from an unknown number for "AIRTEL Broadband connection".
They were saying lot of things like.. "Special offers for IT people, connection in just two days of time"
I decided to go with the connection thinking that I will get the connection in quick time. Also I checked the schemes they had said via phone in the INTERNET and looked to be same. I gave Rs.1000 to the sales rep, they had sent.(Aug-14)
When I tried to follow-up, initially they were teling a lot of stories for the delay. And they were giving different numbers, saying that they are higher authority people to procced further.
It has been about 20 days, and still have not get the connection still. (Sep-4)
they were not answering my phone calls nowadays and I found them to be fake.
Here are the various numberspeople I had followed up in past few weeks:
[protected] (One who contacted in the inital days, for taking the subscription)
[protected] (Sales Rep who collected the money)
[protected] (One who followed up about a week, after the subscription)
[protected] (head Official in name of George, whom I which I followed up last week. He was talking very professional and said he will address the problem in time)
[protected] (Tele-caller in name of Priyadharshini and sometimes Nandini, whom I which I followed up in the last few days. Sep1-4
She was saying like their office namely "Vimal InfoCom", 1st floor @ Spencer Plaza)
It seems they have a network and I found all of them to be fake.
Those mobile numbers are still in use, and they continue to cheat others. I confirmed it by making them call from my friends mobile number as well.
Kindly do the needful.
Aug 14, 2020
Complaint marked as Resolved
AIRTEL DIGITAL TV — not able to view some of chanels
Dear sir,I am Premal Lathiya
Digital TV Customer ID : [protected]
Registered Mobile Number : [protected]
I have added west-plus top up on 22 or 23/Sep/2009.
I am not able to view some of chanels like ETV Gujarati, ETV Marathi from that.
I have complained on your customer executives on same day. They have given me resolution date 25/Sep/2009.
I have called on that they told me that we have to take this complain again, and you may resolve your problem in some few days.
Now I want to refund my amount for same package as any cost. Note down both complain number as : 1103419 , 1113315
I am last time requesting you that resolve it as soon as possible otherwise I have to complain for this at Some Consumer forum or some your high authority.
Premal Lathiya (M.Sc. Computer)
Ahmedabad, India
Ph - +[protected]