Airtel Complaints & Reviews

Hi,
I applied for airtel broadband internet connection. refernece number is TBLR004331.
I gave a cash of rupees 2250, towards new connection. 1750 towards the device which I opted to own and 500 rupees other charges.
While taking the cash, they said that connection is available in my area. After taking the money from me, they said that because of technical reasons they are not able to provide me internet connection.
They refunded 500 rupees.

My problem, is if you are not able to provide me internet connection, becuase of your problems. You should refund my all money which I payed. It is very frustrating to digest this.

I sure if I go to consumer court i can win the case easily.

I am requesting the related officers, to please refund my entire money as soon as possible.
Thanks
Chakradhar.

Hello,

I am having prepaid airtel connection number [protected], without my notice and confirmation Airtel has activated VAS and online property search for which they charged Rs.3- (for VAS) and Rs. 1/- (for Property search) daily. I have creadited sum of Rs. 500/- from online to my mobile when I was out of country, but when I came back and checked my balance was negative(surprisingly) and I was not able to make a call.

after my lodging a complain they have deactivated VAS but not refunded any amount. They asked for details of amount debited, I have given dates and total amount deducted but still I have not received any refund.

This is a chitting with the consumers and require a strict action against the cellular companies.

Regards,

Tushar Dave
[protected]

My airtel pre paid number is [protected]. In 10th of sept, my airtel amount was reducted by 74rupee. It was unnecessary. In same time i have conplained but still i did not receive any solution. I have below mention complain number.
03697852
[protected]

I received a message from Airtel to use my mobile number and login with a password they sent on a particular http site so i will be able to view my mms. But it says wrong username and password. my number is [protected]. And it is very irritating. The Customer Care says there is no service like that anymore. So, why does airtel keeps sending such useless messages then?

My Airtel Digital T V ID no. [protected]


01 ) Recharges PIN No. [protected] Rs. 300
02 ) Recharges PIN No. [protected] Rs. 300
03 ) Recharges PIN No. [protected] Rs. 300
04 ) Recharges PIN No.[protected] 7760 Rs. 100

i bought the above mentioned coupen from Moore street, chennai Airtel Branch and they sratch this and send sms from their office mobile. but so far am not getting any message in tv. but 2 day i bought another Rs.500 card and loaded now.
Please ask them to check what happen to the above card and inform
This is my complients
ethiraj

hi, please unsubscribe for brazilian model pack .i m loosing 30rs/m .my cell no is [protected].thanks.

Company claiming to pioneering in communication industry has the least care to receive customer complaints. I have a airtel landline[protected] since 2002- 03. Until recently, the company was accepting customer complaints regarding services failure on 42112345, however now I understand that this facility is now available only for corporate users and residential landline users are advised to call 121.

I have an Aircel mobile number , and when called from that connection, the call is directed to Aircel customer care, who are unable to take a complaint on Airtel landline. I am at the end of my wits to understand how the company (Airtel) who is boasting a INNOVATION FUND can think that a customer will search for people with active Airtel connections to make a complaint for a landline which is not active. If only my airtel landline was working, I would not have the need to complaint..

I am writing into this with a hope to get help. I would also like this matter be taken up for arbitration through TRAI , please help.

Hi,

My Airtel Number is [protected].

One fine day, I suddenly received a sms on my cell saying thanks for subscribing to cricket alert services and they reduced my balance by 30 Rs.
After complaints at 121 and also sending STOP sms to 121 and UNS to 52906 they r not stopping the service and keep on cutting money from my balance. Pls. tell me what to do???
The sms r a headache for me at the night. Should i stop using Airtel connection???

Please revert back with proper solution to this problem.

Regards
Nirav Dedhia

I have a post paid Air tel mobile connection No. [protected] of which one time rental of Rs.998 was paid by me on the advice of Airtel ( Rs. 1500 vide receipt no.11655 dated 16 May 2009). The advance payment and the change of plan was done so that my connection does not get disconnected during my visit to USA and the service is available to me as long I am in India and on my arrival in India (IGI Airport Delhi). However on my arrival at Delhi...

Dear sir,
I havent activated any bhaktitashan service in my mobile n couldnt deactivate it by following the instructions (eg. SMS "stop" to 121, etc.). I lose Rs. 20 everytime unnecessarily.My mobile no. is [protected]. Please help me out n kindly deactivate the service. My contact details are as thus:
Email id: [protected]@gmail.com
address:room no. 108, girls hostel1,IIIT allahabad
Thankyou

Dear Sir/Madam,
once i was trying to download some wallpapers through net. somehow i verified my mobile number to videshi tashan. now every after 5 days i am charged rs. 20. I complained 6 times in one month to the airtel customer care to get me unsubscribe from videshi tashan. but no response from their side till date. please take some action.
My Mobile NO- [protected]

Respected All,

My name is Ekta Dua . I am working with British Telecom -Bangalore as a Site Director.

I had approached Airtel Corporate office at bannerghatta Road - bangalore today and as they were not able to help me , I am writing to you to seek you urgent help in this matter .

I have a blackberry pearl with subjected imei . This is a corporate mobile and I started Using this phone in January this year 2009 . Bannerghatta Airtel has verified the records today at their end also . I had approached the same branch twice earlier in last 7 months complaining about the charger not going in the port as the port seems to be really tight from day 1 . First time I had visited the bannerghatta office was in february . The blackberry suppoprt staff told me that since your phone is totally okay , the port is meant to be tight so I need not worry about it . I was not convinced and had to visit the brach again in June .. The engineer took the blackberry for an hour , kep me waiting at the reception and thereafter confimed that there is no issue with the port and everything is fine with my set and I should not bother .

I had no choice and bank upon their advice and keep using the set as is . On 9th sept , Morning I tried connecting the charger to the port and it was not charging . Today , I took for the 3rd time to bannerghatta branch - airtel and they are asking me to pay 5600 for the port as they cant consider this as a maufacturing fault despite my visiting and reporting this matter twice with them in the past .

I am at a loss and really confused . No one was there to listen to the issue and sort out the matter . I will be highly obliged and grateful if some one could explain me why I should bear the cost of the port when there s no fault of mine . I phone is totally brand new and there is 1 issue right from day one.. To the extend that because of this damaged port the phone survived for 8 months , but totally its given up so that does not mean that Airtel will wash their hands off this matter .

I was made to again wait at your branch for good 2 hours and there was no senior official to actually adddress my complaint and help me out .

I Believe in the Brand and hence I am hoping that you would do your level best to decide whats the best for us to continue this relatioship

Kind Regards
Ekta Dua

COMPLAINT AGAINST AIRTEL OF DEDUCTING BALANCE WITHOUT CONSENT AND AUTHORIZATION.

To The Nodal Officer

Dear Sir,
This is with reference to my previous complaints regarding my prepaid number[protected] getting debited unnecessarily for un requested Value Added Services Provided by Airtel without my knowledge consent and authorization. I had received a mail from Ms Priyanka Raj (Nodal Officer) confirming that the complaint is being investigated and my acct bal that was debited has been credited back and confirming that this would not happen again. This was happening due to technical error at your end as confirmed by your Customer Service.
However I would like to inform that this has started happening again today 14th September 2009 from 1.00 pm (approx) till around 1.15 pm and within this period I have received around 15 msgs from your number 64611001 stating " Thank you for using prelisten option on Hello Tunes Manager. You have been charged Rs 1" My acct bal was Rs 100.29 and was brought down to Rs 85.29 after these charges which were charged without my consent or authorisation inspite of requesting your personnel repeititively not to charge my acct for all these services. I had also requested the same thing to Mr. Virender of your Customer Service who called me on Saturday afternoon at 15.05 hrs. His number is [protected]. I am feel harassed and stressed out mentally due to these actions of yours. I have already spent considerable amount of money calling your customer service and being put on hold for 30 minutes to 45 minutes at times without any solution. Also I would like to point out one Mr Mohnish at your Sahara Mall Outlet (his number [protected]) who was rude enough not to pick up my calls after giving his number to me and asking me to call up in case of any problem.

In view of the above circumstances and your inability to solve the problem of my acct getting charged for unauthorised and unrequested services, I am left with no other option but to approach the Consumer Court and initiate a Public Interest Litigation against AIRTEL. Also till now I have not been given an option by your AIRTEL Staff to meet any of your Senior Level Customer Service Personnel and get the problem solved. I beleive Airtel beleives in playing with Customer's money, time and effort that is why they want to remain elusive.

Jaysurya Choudhury
[protected]

I am a customer of airtel and so far I had no complaints. But of late without my instructions they have been sending sms to my cell and deducting my money. Also I have not asked for any downloading of caller tunes. I have not got any caller tunes but my money is being deducted. As I am pre paid subscriber I am able to know how much money is deducted at once.

The best part is I am not able to call customer service and tell them to stop sending sms to me. The 121 no. is of no use as I am on the line for more than 15mts and there is no response.

Please unsubscribe Airtel WAP for my mobile number [protected]
I am getting a message weekly from 64611020 as

Thanks for using (Subscription TextBasedServices) Subscription service on Airtel WAP. You've been charged Rs.20. Enjoy http://gclub.in.my mob no [protected].........but i cant 2 use this airtel wap facility in my mob.this is oridinery mobile.

i recieved this message weakly and charged Rs.20..... totally aitel charged rs.80 for every month

plz do some thing........
help me.........