Airtel Complaints & Reviews

Hi,
My Name is Sankar. I have used Airtel Broadband connection for the last one year. Airtel Account No :13807004 .
I have paid the billing amount regularly. I want to disconnect it because of moving to out of country. I have checked with my nearest branch. They said that, if I will give the cancellation form with Telephone instrument by person, they will disconnect it on the same day. So I wont get the next month bill. If i didn't give instrument (phone and modem), then it will take 7 days.

I agreed with them and surrender all instruments and give the cancellation form on 23rd May (Attached the surrender form). My Airtel billing date is 26th - 26th. I have confirmed with them 2 times, i wont get bill for June.

I have paid the May month bill properly. Now they sent a bill for June month, I asked them why did you send after disconnection. They said that they disconnected on July 22nd only, thats also not paying my bill. So they asked me to pay the bill.

Let me clarified, I have surrender all of the instruments on May 23rd and asked them to cancel the connection. They didn't do their work and asked me to pay for their mistake.

Is it the way Airtel running? Can you help me to get a proper answer from the Airtel responsible person?

Thanks,
Sankar

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Dear Sir,
I was using post paid Airtel connection No.[protected] from past two and a half year as GM (Vigilance)
I got this phone transfered in my name when I retired from the company in Jan-09.
Further I got this number converted from post paid to pre-paid as I was going out of the country for long time in April-09.
I got the sim recharged for about Rs.1000/- before going out side.
However to my surprise Airtel unilaterally made this sim inactive saying that varification has failed.
It is surprising the number which is being used by me for past two and a half year how varification can fail. Secondly when I am away from my house how somebody can reply on land line? Airtel has forfited my balance in the sim which was nearly Rs.1000/-
Can you help me in getting my money back from Airtel and do something so that Airtel stops cheating the customers unilaterely.
Kind regards
Yours sincerely
Om Prakash Sharma
Retired GM Vigilance SAIL

While i was using Airtel live, I just want to saw various options. Suddenly i click on one field and Jumani numerology have been autometicallly subscribed in my name. But the worst thing is that i could not cancel the plan. No option is there. Please help me to cancel this.. Because every day it costs Rs 1. My mobile number is [protected]

Dear Airtel,

As i'm using Airtel postpaid SimCard [protected] from 2 Years from last 2 months i'm not getting the signal inside my Home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our girl friends, so please try resolve this issue.My address is #321, 16th A main, jayanagara 4th 'T' block, Bangalore and another two numbers are [protected] and [protected].

I was using an Airtel Mobil, when i was in delhi. Due to some financial problems i was unable to make payments for this bill. Now they illegally finds my number. They called one of my friend who is in Bangalore and said that we are calling u from a courier company and we want to contact Mr Shishir S Shankar, so she gave my number to them. When i received call from [protected] on 30TH of july lady over the phone was rude and when i was trying to explain them the reason for delinquency she transfered the call to one of the gentle man who started abusing me and was threatening me. Today on 31st july also i received call from [protected] lop was rude and was saying that they will sue me. Now I urge u people ti guide me because if they will continue to threaten me or harras me what should i do should i kill my self. Already i am jobless and trying to settle my messed up life. Please reply me asap

Yours Faithfully
Shishir S Shankar

Dear Sir,



My self Ranjeet Verma currently i am working in Grand Hyatt, Dubai.

I have a phone [protected] which was life time prepaid card and i used it around 2years this summer when i came to india i lost my card and than i went to Vasai Airtel gallery and issued a new sim card no.:[protected] HLR 2 which I issued against my PAN card details( and I have this card with me here) as my previous sim card(original) was issued on my passport details. Couple of days back I came to know that someone is using my phone number which is :[protected], my younger brother tried to ring and a guy called Chirag Shah from Virar picked up the call(he works at the shop of Sultan Fireworks) were even they sell Airtel simcards also, I am very sure this is the guy who has stolen my card as he was trying to ask me for this number and I denied him to give my card.

Now the actual seen happen is that before leaving India I used my new sim for 1 day and than I left India couple of days back my younger brother told me all the incident that my phone number is being used by Chirag Shah and he has converted my prepaid card which was on my name to his/someone else name and made it billing card. and infact I dont know how this thing happened without my prior approva, l hows possible that one persons number will be taken by someone and used in his absence and even it gets converted to billing.

Please I do request for your co-operation and I am tired of writing too many mails to Airtel, till now they are unable to help me. I am goin to attach on of those emails for your reference.

I do understand that you all respected people might be under some pressure regarding this issue to be solved, however It will great pleasure of mine if you help.

Regards,

Ranjeet Verma

[protected]

DEAR SIR,
I live in Delhi.I Subscribed to broadband connection on 20/7/09 in 85 Jatwara Pulmithai Delhi 06 with name Bala Jagar we fill all the requirement and the forum and give a check of rs.1500 to bharti airtel limited for wifi kit.they offered us to put wiring in 48 hours but today is 30/7/09 and there is nothing done yet .they wire men come and said our wiring cannot done because if the wire break by rain they have to come again...

Dear Sir,
With utter disappointment, I would like to bring into your notice a few points that pose a question against the Integrity of Airtel towards its customers. I have been using multiple Airtel connections for the last seven years and the present situation is regarding my Number [protected]. My calling details and numbers have been sold to some private agents, who have been calling my family, friends and clients in connection to a credit card dispute. This type of behavior is never ever warranted from Airtel and has caused grave mental torture to me and my near ones.

Dear Sir/ Madam

I am Satish Shrivastava, I am an Airtel user having prepaid connection [protected] which was taken a month back and it was working fine. But strangely few days back it got disconnected/deactivated without giving any prior information. I called the customer care, I have been told to visit nearest branch but the people over there is only saying that it has been PD .

Now they are trying to find the reason, till now I havent received any call on my alternate number.
Please let me know the reason for the same . My address is same as per my filed document, so i am unable to understand this.


My Contact/alternate No : [protected]

Regards
Satish Shrivastava
[protected]

Dear Sir,

I have got activated Mobile Office on my no., from last 1 week speed of Mobile Office is going very low, I am unable to open a single page on the the internet after a long wait, connection disconnects during the processing.

We are waiting from past 2 days for net connection. Have already paid the installation fee. the Person came for billing said it will be done within a day. here we are struck in home n nobody has came for the connection till now. Horrible service. I will never recommend anybody to use Airtel again ever.
Highly Disappointed.

i want my airtel itemised bill
hi
my number is [protected]. I am ashwini lad. I want my postpaid bill for june and july month.. i would be glad if you can email me my bills at [protected]@yahoo.com.
I hv forgotten which i id i hv enrolled and im right now accessing to this email ids only. wtever further query you have u can mail me. thanks...please send it as soon as possible.

Hi. The hello tune services with Airtel is so very very sad that i don't get words to explain. I have this problem every time with airtel. I opt for a hello tune and it will not be activated for two days. Again i call up the customer care people, they do not know how to solve it!! They say application is down always, when i say 'always', i completely mean it. Every time they have this problem. And the next thing is, I happened to call a customer care executive at around 5:30 pm on 30th July, 2009 from Bangalore, Old airport road, the person received the call, when i explained my problem, he said, application is down and without asking anything further, he cut my speech in between and said "thanks for calling airtel" and disconnected. Just imagine!! This shows the customer service from airtel. Trust me, i am regretting for using airtel. I see lot of my frenz happy with vodafone and i am planning to switch to it as well. If this continues, airtel will definitely lose its popularity. THIA IS RIDICULOUS!! And am really really annoyed with it. I have mentioned the details of my call in the above lines bcz I want a strict action to be taken against the person bcz he did not respect a customer. And I have heard these things being done to lot of other customers as well. Airtel, wake up. Now I do know how seriously is this complaint going to be taken bcz no problem of the customers are actually solved.

Dear Sir/Madam,
We are filing the follwing complaints aginst AIRTEL services.
1. Network is the problem in our o ffice premises.
2. We are loosing almost 500 Ph business Calls from our customers/vendrs & others.
3. We are having the oldest No for more than 10 Years.
4. We have lost app business for Rs 2 Cr in this period.
5. We are mently harrased in the organisation .
6. Our business relation with customers & venders has become very panic & uncredible.

Kindly lookforward for the solution & damage for Rs 2 Cr.

For Insat Equipment India Pvt Ltd
Ranveer Singh Rana
[protected]

I have forwarded a complain several times from 23rd june regarding my mobile no [protected] to disconnect my lost sim but still its working and asked for detail bill but not yet received.I have forwarded this complain to Nodal office Appelate authority and even to there relationship centres but no solution.please try to resolve it asap.

Dear Sir,

Please deactivate my monthly subscription of bollywood, fusion, animationfrom Airtel WAP. Already conveyed the message to customer care a month back, no action. Please do the needful.

Regards,
Sajit
[protected]

Customer Complaint -Mahindra Tractor Division
Dear Sir

Referring to my previous ref no. with 121 ie.[protected] etc and Ms. Geeti Kapoor

I have briefed them on two Issues

a. Being a 25 member group of Airtel, we are being kept under different CUG. Why ??

b. Mr. Vaibhav Singhal (M-[protected]) Customer Care Manager based at Karnal has

taken the Member List from me on 6th July and inspite of calling him again and again

not resolved the Issue for keeping us in One CUG.

We are unnecessary paying for speaking to each other in our team.

Request you to take the same on top priority, Else we will be forced to lie down all

The Connections of Airtel.

Warm Regards
Vivek Bohra I Mahindra & Mahindra FES, 494-B Session Marg Karnal Haryana
PIN 132001
M - +91-[protected]

Airtel's network connectivity has been good but experience with customer support has been horrific!! Some of the issues I have faced with Airtel:
1) Constant call drops. It seems that the executives/supervisors "deliberately" drop calls. It has happened over 5 times especially if there are any issue to report. Also supervisors do not call back in case of call drops.This too is frequent
2) A top up connection was offered to select two connections to which calls were at nil rates. The call centre executive informed us that the offer is for free. However it had a cost of Rs 75 a month.Though we continued with the offer, it was clearly obtained by the executive "fradulently" and "unfairly". Also customised detials show that calls to these lines were charged.
3) Request made for itemised bill details were not adressed.

All in all airtel has shown complete negligence towards customer redressal. I am sure Chairman Sunil Bharti Mittal did not intent the organisation to have deplorable service standards.

I am using prepaid mobile number [protected]. On 18-07-09, I had zero balance on my account and you have given me credit facility on this prepaid line for Rs. 20/- for using Tata Zone which is not acceptable to me. Just now I have recharged with Rs. 122/- for T2T calls and Rs. 10/- for other calls.

You have adjusted the above recharged talktime value with the outstanding dues and I am not able to use my mobile inspite of spending Rs. 132/-.

This is not fair on the part of Tata which have a good reputation as far as service is concerned with compare to other service providers. Please refund the above adjusted value and allow me to use my mobile.

I JITENDRA PAL, MOB. NO. [protected], AM CUSTMER OF AIRTEL MOBILE LAST 8/10 YEAR, MY LAST YEAR AVG BILL 1200 TO 2000, BUT LAST WEEK FROM 24.7.9 THEY SHUT DOWN MY OUTGOING CALL WITHOUT ANY ENTIMETION OR NOTICE DUE TO WRONG UNBILLED AMT AROUND 22500/- (BETWEEN 2/3 DAYS CALL) IT IS IMPOSSIBLE. I ALREADY SEND EMAIL AND SMS AND TALK TO MR ABHISEKH AND MR GUPTA AIRTEL DELHI PHONE NO. [protected] BUT TILL TODAY 29.7.9 THERE ARE NO ANY REPLY. I M DUSTURB FOR MY JOB.
THANKS
JITENDRA PAL