Airtel Complaints & Reviews

Dear Sir / Madam,



This is informing to you that I am the new customer of Airtel Digital TV. My registration details are following :-



Name :- Vivek Rastogi

Customer ID:- [protected]

Installation Date:[protected]



My Concern:-



I purchased this Digital TV from Gera Electronics Gurgaon on[protected] with 3 months mega pack plus free installation of Rs 2000/- (Bill no. 9992) that’s why I purchase one card of Rs 1750/- of serial no. Serial no:- [protected] & a voucher of Rs 250/- Voucher no:- [protected] as dealer told me. Then I get installation of[protected]. And after two days of installation on[protected] I received a massage from TA-DTH that Dear customer your account balance is in negative. Please recharge. I was not able to understand the same. I checked this on the net & found that my account balance is Rs -500/- I do not know that what was it? I call Customer care executive on[protected] to know the same & executive told me that wrong package has been selected from our side & this package which you purchased is withdrawn by Airtel. I requested to the executive to change it immediately. He has raise a request for the same (Request no:- 836583) & give me the assurance that this problem will get resolved with in two days. & I got a massage from TA-DTH that this problem is resolved on[protected] but in actual this problem was not resolve. Again I call to customer care executive on[protected] although the redress of complaint time of Airtel is 48 hrs but they said this problem will get resolved on 16-07-09. I received I call from airtel that your services will not continue from tomorrow due to your account is in negative balance on the same day. On[protected] again I received a massage from TA-DTH that your services are due for suspension tonight. Please recharge. Again I call customer care executive & tell her full concern she given me a new request no 848009 & told me that please recharge Rs 100/- immediately. And when in evening I talk again they said that you will get resolvation of problem till[protected] & your services will not stop. but today my serveces has been disconnected.



Please look in this matter carefully.



Thanks & Regards



Vivek Rastogi

[protected]

Respected sir,
I activated Airtel's unlimited internet plan by payin 800/ month rental on 15th of july. I was earlierly using 99/ month plan in which i was getting monthly 50 mb free for surfing and downloading. After being setisfied with their speed i called customer care to shift me on monthly unlimited plan for which they gave me *567# no on which i cann call & activated the service. I activated the service the same way & after 2 days i.e. on 17th july, i found that my un billed amount shoot up by whooping 2000rs. Seeing that i called up customer care personnel than they are informing me that u cannot activate unlimited plan before deactivating 99rs/month plan and so my unlimited plan has not been activated & i have been charged for all the downloads on the based of some 20paise/50 kb. Please help as i have confirmation from their side that they activated my service.They are not willing to deduct the extra charge levyed on me.

Thanking You in anticipation.

I had been using airtel prepaid for 2 years.but from the last 2 months i received the message like
"Thank you for subscribing to Spicy jokes pack. your have been charged rs 30 for 31 days. To unsubscribe Dial[protected]Toll free)"
without my subscription my balance was deducted 30 rs for every month. Similarly my balance was reduced by different subscription. Eventhough I unsubscribed by[protected] number, still deduction was continuing.Now I changed my service provider. Please Beware of this balance theft

Dear Sir,

Please find the appeal made to AIRTEL for claiming damages. Kindly let me know if the claim is authentic and what damages should I be eligible of ?

Regards,
Avinash Goyal


Dear Mr. Sajit,

Being the appellate authority of AIRTEL, I request you to kindly look into the matter and contact me in case of any clarification.

I am hereby attaching my e-mail request for compensation for your ready reference and needful action.

Meenakshi has listened to the various conversations between your tele callers and me and also has details of the number of calls made inspite of mentioning being admitted in hospital.

Please look into the matter at top most priority and revert back.

Regards,
Avinash.

Dear Sir/Madam,

Thank you for the response.

I would like to highlight the following :

1. You cannot and have no authority to call a user at 7.00 am for any reason or for following up payment, though in this case was already paid. Any correspondence or communication could have been acceptable during working hours. The calls in the wee hours are only means of harassment by your collection department for defaulters.
2. In-spite of informing that the user is hospitalized in Breach Candy Hospital Mumbai for treatment on serious illness and would not like to be disturbed, your call centre executive cannot be ignorant to call more than 20 times after that on the same day and cause agony to a person already going hardship due to health.
3. The disturbance did not stop with just one day and continued till escalation of the issue on return, in-spite of informing that payment is made in cash on the 16th of June at the BEL outlet. What more information can one expect and give over phone ???
4. The rules and regulations of the hospital do not permit use of cell phones unless required for emergency reasons.
5. Hospitalisation in Breach Candy is not easy in normal circumstances and needs influence and substantial reason of critical illness. Appointments with Dr. Farokh Udwadia, the consulting doctor is not available before 2 months even in critical circumstances.
6. It is unreasonable at your end as a corporate to commit crime and then make apology for the same. This would probably be acceptable in case of normal conditions, but in-spite of informing critical situation, the seriousness was not understood. And therefore we see no reason to forego the cause without proper compensation for the agony caused.

In view of the above, we would like to claim damages and request you to kindly request the concerned to get in touch to discuss on the same.

Regards,
Avinash Goyal




Dear Sir,

The payment for the above connection was made on 16.06.2009 at your BEL Road branch and we have received your confirmatory SMS for the same.
We regret to inform you that in-spite of having paid more than the outstanding amount, we are being harassed by your executives following up for payment from the number[protected],[protected],[protected].

The user of the mobile has informed your people about having made the payment and yet calls are being made harassing us for details. The callers have been informed that the user is admitted in the hospital and would not like to be disturbed, yet your executives have not understood and have been troubling all day repeatedly.

We now wish to claim damages and request you to verify our above statements at your end within the next 7 days. Please revert back in case of any doubts clarifications at the earliest to verify the above facts.

Looking forward to hearing from you.

Regards,
Avinash Goyal


From: T.[protected]@Airtel.in [mailto:T.[protected]@Airtel.in]
Sent: Friday, July 17, 2009 4:45 PM
To: [protected]@rollwell.net
Subject: Telecall on your mobile no [protected]

Dear Mr. Goyal,
This is with reference to our discussion yesterday on telecall received to your mobile, this mail is to convey my sincere apologies for the inconvenience that you have experienced last month with respect to the calls that you had received related to bill payment.
I would also like to keep you posted that we have implemented process changes based on your feedback and going forward such incidents would not occur.
Further with regard your query on calls received at 7am, I would like to highlight that our tele collection starts from 8am and ends at 8pm. This is an automated process where in all calls are registered and recorded. Based on your feedback we have done a complete check on the outgoing calls to your number and were unable to find any such record.
In view of the inconvenience caused to you, we would like to extend the below offer.
1. 1000 A2A SMS free for three months
2. SMS 29 Pack - Rs 29/Month - 5 Paisa/Local SMS to GSM Mobiles.
3. Monthly Pack Charges @ Rs.49 - All Local SMS @ 0.50p/sms ( (Includes any 10 digit CDMA phones too), 200 National SMS @ 50p/sms, beyond 200 sms, every national sms @ Re.1 & International SMS @ Rs.5
Thanking you,
Warm Regards
T. Sajit
Head Contact Experience
Bharti Airtel Limited.

Dear Sir/Madam,

I am Hiral and staying in Kalpana Villa, Viman Nagar, Pune.

In our Area Feasible Connection is 30.

One week before i have tried to check if in my building AirTel Connection is available or not. and in response to it i got a call that one connection is available.

The marketing person is Manish Verma - [protected], i asked many times that is it feasible connection? cause i need it in urgent basis tell me frankly... if it is not then also tell me so that i can try with other providers. always his answer was YES mam connection is available.

On date 13th July, i filled up the form with all formalities and said that mam you will get connection on 14th July. I paid 1000 By cheque with all formalities.

14th july till end of the day after calling so many times yuvraj who is site engineer who calls me and told me that, your bunglow is not to give feasible connection. After so many conversation he got agree that, my junior person got wrong idea - Who came for cheking purose, conclusion was my bunglow is in feasible area and i can connect to it.

15th July, Engineer came and said that their Device is near to Bunglow No 2(hence out side of bunglow or compund) and for some reason they cant provide direct connection, they make a plan how to give wire to my bunglow and then told us that they need more wire. person go to take wire and will come tomorrow for connection.

16th July, Yuvraj said that... Mam Bunglow no 2 peson creates a problem for connection, so we will connect after 6.30, as they close the office and after that they will connect it. till 10p.m. no body came. when i try to call Manish Verma-Marketing person, he sent a sms that talk to his Boss. Chetan Saveria ([protected]) regarding this issue. We had a talk and said that tomorrow he will go personally there and will check the status.

17th July, Chetan told me that because Banglow no 2 person is not wanting to have any work with that device, chetan is not able to give connection.

Let me tell you who is that Bunglow no 2 person.
He is Viral Trivedi
Managing Director of WebDirekt

He is having 2 connection of AirTel, and wanting 1 more connection. and searching for that. he came to know that 1 more connection is available and its on our hand... Which is approved. he is creating a problem for us. He may have given money to all above people to not to give connection after all these process. I am guessing all these as things are going on. because AirTel device is out side of his bunglow and this is not his own property. If AirTel is helping out to such kind of person then its really shame on AirTel.

After wasting all these days who will pay to us for days we have wasted for waiting and lisetning all stupid things????

If you can give atleast anser to this... i will hates of you... condition is answer should be positive... i am not a person to hear sorry... I really want to escalate this issue.

[protected]
Hiral

have requested many times to the agents of Airtel to stop the service "Airtel WAP(bollywood fusion animation).mobifun" service. But they still charges Rs. 15 per week for that service. Please help me & Stop that Service "Airtel WAP.mobifun" service...I

Hi All,

Today on 17 July 2009, airtel broadband service provider is blocking the SMTP ( Port 25 ) for sending email thorugh web browsers.

Kindly check, if you face this issue then you should raise complaint regarding this to Airtel.

For non technical users SMTP Port 25 is the default port for sending email from Outlook or other applications.

Regards,

Mentor....

We are disturbed to note that the response of Mr Kunal Jindal of Airtel - [protected] against our complaint of signal dropping 80% of calls, is extremely poor. The boss seems to be out of reach of Ms Prachi and Ms Tejeswani. I do not understand why suc persons have been employed in your company. They are not ready to share the contact no of the person responsible for Pune. We would like to terminate all connections if ths continues.

We have been calling Mr Jindal to our office in Chinchwad but it seems that every time he is busy in reviews.

iam using airtel postpaid [protected] connection since dec 2007, initially i have enrolled for an yearly rental for 1299 and activated SMS 45 pack ( sms will be charged 10 paise) as i use around 600-800 messages in a month..in apr 09 i got bill of Rs 2847 saying that i have to pay one time charges of Rs1498 against my one year rental, when i called the cust care..they said 1299 plan has been upgraded to 1499.. so i paid the amount..then i came to know that SMS pack was deactivated and they charged me Re 1 per sms.. when i contacted cuscare..they said they wud reimburse the money which they charged foe sms during that period and gave me waiver of rs 850.. as they accepted that it was their fault ot informing the customer regarding the upgradation to 1499 plan where SMS 45 pack was not applicable... Now i want to migrate to plan whereever SMS 45 pack is applicable..but they say i must forego Rs1499 which i paid in may 09, which is absloutely ridiculous because i have not used their services iam asking for money back.. they say its not their fault and cannot give me my money... they dont have proof saying they have informed the customers that SMS pack wud be deactivated, neither they updated about 1499 plan on net..which still shows 1299 only.. i have been following it up with airtel guys by all means since may 09..but in vain they give a stereotypical answer and at one stage the offered me a waiver of 300 for which i did not agree... pls suggest the solution..i wuld also like to go for court in the intrest of public pls guide me..

I want to complaint that two executives from Appco (DSA) of Airtel company came at my residence during their door to door campaign and sold me two AIRTEL sim cards and took two cheques of RS. 500/- each. They provided me the sim cards, one without number and one writing the no. on pack as
[protected] which they took on calling one of their telephonic conversation with person in their office.

But the period of about 2months have passed I haven't yet received the no. for the second sim card and neither the sim card with no. as mentioned above is not even activated.

Please let me know what to do next. One of the executives name was Mr. Ravichandran who stays at Thane according to him.

m unable to make isd calls from 48 hrs, i ve complaint n they say we need more time, this not the first time.moreover call center executive are showing attitude, they have no knowledge and dey misbehave.
when i have to make call, i need my problem to b solved den after 3 days i[censored] solve it.its usless.

Iam A rama karthik.My icici account no is[protected].On 15th of this month i had paid bill of rs 600 on airtel.co.in but some how it has been routed to indiaideas.com and still its showing that i havent paid anything towards airtel.I saw so many complaints against the same site.Please do something regarding this site

Inspite of repeated complaint the airtel authority have not bothered with this. I hve been billed & I've been getting repeated collection calls considering the fact that the dispute is yet to be settled & is appellate office.The collection department is not in coordination with other details of the a/c
This is in reference to interaction # 79486169. The bill for a/c # 14401601 for the month of may'09 is INR 6, 892.00, which I as a customer am disputing since I was out of station for 20 days and there has been no usage of broadband/ internet. As I have unlimited access to internet from my workplace, Why would i bill myself with such a huge amount. Further, I would also request you to see my last 6 months' usage and see the my highest usage so far has been 890/- & suddenly the bill comes to such a high amount especially when there has been no usage for the month.

I had lodged compliant with the customer service to look in to the matter. However, i regret to say that the customer service was absolutely of no use and they insist the usage has been from my end. I have time & again tried to explain that this is not the case, further I have not yet received any bill for this and have sent in request for the bill but of no effect. You need to look into the matter as the complete billing is wrong & needs to be investigated so that no further discomfort is caused to any customer. Needless to say the customer service is of absolutely no use and the customer is at loss when there is some serious problem










This is in regards to the mail below, looks like I'shall have to take it up with higher authorities, I have no idea as to how & what kind of investigation was undertaken, as I was not informed regarding any of it & me being the customer, I have the right to know how is it that you determine my usage & billing. Furher, I demand a expalnation of the complete investigation, & AGAIN THE USAGE IS NOT FROM MY SIDE AS I WAS OUT OF TOWN & HAVE UNLIMITED ACCESS TO FREE INTERNET FROM WORK PLACE & SO NOONE IN THEIR RIGHT SENSE WILL HAVE THEIR PERSONAL NETWORK BILLED SO HIGH!!!. THEREFORE, EXTREMELY UNSATISFIED BY THE SERVICE SO FAR,




Dear Ms. Pramanik.

Thank you for writing to Airtel Telemedia Services.

This is in reference to your e-mail to our Nodal Office and subsequent telecon with the undersigned regarding telephone number [protected]

We would like to inform you that we have duly verified entire usage details of your account and the same is found to be in line with the bills raised to you and in accordance with the billing plan opted by you. Therefore, no adjustment is applicable in your account for the same.

We would suggest the under mentioned:

-Ensure that the PC is free of virus and spy ware. It’s important that the Anti Virus software installed is an updated one
- Ensure that the modem/ wi fi is off when internet is not in use
- Ensure frequent changing and non-sharing of password
- To understand/ monitor your usage register in 'My Account' on www.airtel.in
- Now solving your Internet problems is as easy as clicking a button through NetXpert. In the Web Browser, type 59.144.47.27 and press enter and click on " Chat with an expert"

In case you require any further assistance, please note our contact numbers and e-mail ids :

For any queries/concerns Call us at 121 (Dial 44444121 from non Airtel numbers) or e-mail us at care.ncr
In case you are not satisfied with the resolution provided by Customer Care, you can highlight your concern to our Nodal Officer at nodal.[protected]@airtel.in or call at[protected] along with the previous request/complaint number.
In case you do not get any satisfactory response from Nodal Officer then you can highlight the matter to our Appellate Authority at appellate.[protected]@airtel.in or call at[protected]

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Assuring you the best of services.

Warm Regards,

Manish Joshi
Customer Care
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: FW: Dispute of bill for a/c #14401601
Date: Mon, 22 Jun 2009 08:52:40 +0000

Further, to the below mail. I demand to know the status of the pending query and what actions have been taken so far. I'hve not heard from anybody from your organization yet & it has been over a month..I shall otherwise be compelled to take this up with the consumer court & along with it file an RTI

Snigdha Pramanik

From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: FW: Dispute of bill for a/c #14401601
Date: Mon, 1 Jun 2009 06:59:54 +0000


In reference to the below mail. I demand an update on the status as I have not received any details on the progress.!!!
From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: Dispute of bill for a/c #14401601
Date: Sat, 23 May 2009 09:00:44 +0000

To the concerned authority,

This is in reference to interaction # 79486169. The bill for a/c # 14401601 for the month of may'09 is INR 6, 892.00, which I as a customer am disputing since I was out of station for 20 days and there has been no usage of broadband/ internet. Further, I would also request you to see my last 6 months' usage and see the my highest usage so far has been 890/- & suddenly the bill comes to such a high amount especially when there has been no usage for the month.

I had lodged compliant with the customer service to look in to the matter. However, i regret to say that the customer service was absolutely of no use and they insist the usage has been from my end. I have time & again tried to explain that this is not the case, further I have not yet received any bill for this and have sent in request for the bill but of no effect. You need to look into the matter as the complete billing is wrong & needs to be investigated so that no further discomfort is caused to any customer. Needless to say the customer service is of absolutely no use and the customer is at loss when there is some serious problem

I'm therefore writing to you to look into the matter as I need a satisfactory investigation into the matter and there has been a mistake with the billing. The customer service did not resolve this and henceforth I have to take it up with higher authorities.

If this matter is not resolved in my favour as again the billing is completely wrong .I shall take this up with the consumer court & write to the media about the harassment airtel has been causing to me. I strongly insist that this case be resolved at the earliest without any further harassment!!!

Kindly look into the matter

Harassed customer

Snigdha Pramanik

Dear Sir,

I am using a no. [protected] with a plan AIRTEL DATA CARD 99 GPRS PLAN
WITHOUT VOICE from last june 2008. Since than I have not faced any
problem in any billing problem, as it is clearly mentioned in my plan 99
GPRS. I have take this corporate connection for GPRS purpose & it was told
me that you have to pay per month 99 + tax thats all.

I have gone through the bill in which lot o[censored]nnecessary charges are added
which I have not used. You are requested to correct my bill as per the
scheme AIRTEL DATA CARD 99 GPRS PLAN WITHOUT VOICE.

I talk to 121 more than 50 times but nobody solve my problem. Than I went to
your service outlet at shahdara, they told me that only 121 can help me
out, but 121 is not helping me this matter.Complaint no. 22112744

Than I have talk to 7070 & they confirmed me that as per my plan my
maximum bill can't exceed 99 + tax per month. The voice recording is
available if you need pl. let me know.Complaint no. 22112548

Second according to my plan the maximum bill be 99 + tax. I am paying bill
in advance even than my no. is disconnected because of payment due.

From last 6/6/2009 I am following this matter with AIRTEL but you people
are not least bothered about my complaint.

Now today I have receive a mail saying that the bill is o.k

I need your kind attention in this regard.

Best Regards,

Rakesh

I requested for cancellation of my Delhi based mobile ( no. [protected]) due to transfer to bangalore on 13th July, 2009, but still it is not discoonected.

The service Request reference number of Air tell message is 22123167

Kindly disconnect immediately and intimate please.

with regards

A.Manoharan
Sr. scientist,
CPCB Zonal Office,
"Nisrga Bhawean"
Bangalore 560010

Office Tel;;[protected]

e-mail: [protected]@yahoo.co.in

Hi,

I am not receiving my Airtel Post Paid Bill Summary on my home address or on Email. Please look into this and do the needfull.

My Number: [protected]

Thank You

Madhusudhan

I have heard about the Airtell call manger but i don't know why this facility is not availble in some part of India ... why it is only for cities like deli nad gurgaon...

Sir,

My Airtel prepaid Customer No: [protected] .I am using the same number for the past few years.

For the last 1 year I am regularly using the 79 offer (ISD offer) & I am getting the benefits as been found the offer regularly send by airtel to us.
Also all the near 5 members of our family are using the airtel connection & found happy with the offers. But last month I had a complaint with this number & for the past 15 days I am complaining your customer Care. Daily they are giving promises; like surely by 5pm your fault will be solved, 2 working days & 10 am etc.
I found those calls in vain, as they might have afraid responding to recorded calls.
They are saying mere excuses.

My complaint was that; On 30 th June 2009; by 10.58 am I recharged with 79rs. I got the message as Recharge successful. Transaction Id:[protected].

But we are not able to get any benefits of the offer. As call charges are high as regular call rate

On july 2nd I talked with CC executive .Your ref: [protected]
On july 3rd I contacted CC executive .Your ref: [protected]
On july 8th again I contacted with CC executive .Your ref: [protected]
On july 10th Your ref: [protected]
On july 13th & finally I talked with CC executive .Your ref: [protected]


They said we might have gone for anyother call reducing offers.Thats not true.

As with ISD call rate reducing scheme of 79rs, local mobile airtel calls are reduced.
so we wont go for anyother call; reducing schemes.


Please find a solution, being a regular customer of yours.
Also we lost nearly half a moth. of the offer period.
So we request you to make the activation done by the nearest day & we should attain 1 month from that day, otherwise there is no use in contacting this much times.

We believe that you will check into this matter seriously & make necessary steps to solve this problem.

Thank you.

Anu Mary

Dear Sir,

I am using Airtel Life time Prepaid service from more than one Year (April-08). My mobile no. is [protected]. From last 1 week, all services of this no. were stopped without any reason & intimation. I have called 121 as well as 999. They are saying no data available with them & number is deleted. Every month my usage is more than Rs. 200. So reason of min. use is not applicable to me. I am totally frustrated. Please help me out.

Dear Sir,

We are one of your valued customer using AIRTEL mobiles & PRI System.We had another series of airtel connections which we opted for disconnection except one number which we wanted to be in individual name.The number is [protected].

We have completed all the formalities required for change of name of this number.However from 2nd July you department has disconnected all the numbers starting from [protected] to [protected] without giving importance of the mail forwared and also the hard copy of the letter given to them.

we never wanted the disconnection of [protected].

We called up 121 and went to your counter at Adhchini to but we did not get any positive response from you.Every time they ask us to mail for the same and we get an auto reply.How long should we wait for getting the things corrected which was never requested from you.

Please let us know whom should we approach for this and we also want a reply from you why this phone was disconnected when we have been paying for your service.why we are barred from the service.


here is the mail sent to you:-
Dear Customer,

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.


[protected]-Original Message[protected]------
Subject: Re: SURRENDER OF OUR CORPORATE PLAN [|BAL|[protected]|[protected]|]
Date: 26/06/2009 01:19:28 PM
From: [protected]@crosslinkcargo.com
To: [protected]@airtelindia.com
Message body:

As per your requirement of the letter in official letter head .Please find attached the same herewith.Hard copy of this latter would be delivered to your customer care department at Okhla Phase-1 New Delhi.

If you want this letter to be received by you only.Kindly let us know the address where to submit and whom to submit.

Thanks Best regards

Prabhakar Pandey

----- Original Message -----
From: [protected]@airtelindia.com
To: [protected]@crosslinkcargo.com
Sent: Thursday June 25 2009 5:37 PM
Subject: Re: SURRENDER OF OUR CORPORATE PLAN [ BAL [protected][protected] ]

Dear Customer

Thank you for contacting Airtel.

We understand from your previous interaction dated 25 06 2009 you have requested for deactivate of your Airtel numbers .

We require the request to be forwarded on the company letter head with the seal and signature of the authorized signatory and the details of all the mobile numbers subscribed in the of your company.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Seethalakshmi B
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: [protected]@crosslinkcargo.com
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in
Sent:[protected]:08:53
Subject: surrender of our corporate plan

Dear Sir

Thanks you for providing us your services for past 3 years.We have been using your post paid plan 298 celebration under corporate connections for the following numbers

[protected] to [protected]

Now we want to surrender our connections except for Phone number [protected].

You are requested to please disconnect all the connections except [protected] immediately and complete all the formalities relating to surrender.


Thanks best regards

Prabhakar Pandey
Manager-accounts
CROSSLINK CARGO MANAGEMENT PVT.LTD
35A SIDDHARTHA CHAMBERS-II
KALU SARAI HANUKKAHS
NEW DELHI-110016
Mobile:[protected]

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review use disclosure dissemination forwarding printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively Bharti Airtel Limited ) are unable to exercise control or ensure or guarantee the integrity of overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


YOUR IMMEDIATE ACTION IS REQUIRED.

KAMAL KUMAR MAKHIJA
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