Airtel Complaints & Reviews

Dear Sir,
From last 4 days i was in Rajesthan and i had face problem of connectivity. when i want to call some one i have to Dial that no atleast 4 or 5 time. this problem auccers speciallywhen i Call on Airtel nos. always i have to face this problem when ever i go in Rajsthan. so it is request you that please sort out this Problem. because in this very fast scenerio if we have to call many many time to connect someone then why we use Mobile in Roaming.
Thanks
Regards
Shalabh Kumar Agrawal
[protected]

no proper help from airtel people in getting rid of this software mcampus..which is distributing my no.since a long time..without my knowledge my number has been passing to dont know who and who...kindly help...

Dear Sir,
My mobile number is [protected]. Please stop sending SMS to this number from http://wap1.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1. And also I ask you to cancel my account of wap.indiatimes.com
Thanks,
Regards,
Vincent

my airtel mobile no is [protected] i may have subscribed for callew tune, but now the company deducts the monthly charges without prior information. how to stop this service

Hi,
I have an Airtel Prepaid connection [protected], and validity was expiring on July 19th. However i recharged the lifetime offer ( which the shop dealer told me) for 199Rs and I even got a confirmation message saying it is successfully recharged.
But, Later when i checked i didnt get validity or the balance. I called Airtel customer care countless times. But, they said that, 199 plan was valid only till June and now for 199 there is an offer where the local call charges will be reduced to 60ps.
But, since i didnt have validity, that offer was useless for me now. I was told to recharge once again for 99 rs to get validity. However, if i do that now, i will be getting the call charged according to the 99 plan and not for the 199 rs i have already paid. I was extremely unhappy about this bad way of marketing by Airtel.
I will be disconnecting all airtel connections at my home once I find a suitable time.

Sir please kindly help unsubscribe me from the Fusion Lounge Multi Content Pack on Airtel WAP. I do not use Airtel WAP and i have no idea how it has got activated. Im being charger Rs 15 every fortnight or so. I don't know what to do. Please Help.
My Phone No.- [protected]. (Madhya Pradesh)

i had contacted mr chintan and mr jignesh at airtel customer care center on SG highway, opp gurudwara, ahmedabad for having new post paid connection.
they took some documents and 500 rs from me and my connection was started.
after 15-20 days, my connectivity was lost without any prior notice.
when i contacted them, they told me that i have not given proper documents.
then again i gave one more document and i was told that my connection would be started soo.
even after that, my connection was not started for 3 more days.
finallly, they told me that my documents are stil not complete and my connection will not be started again.
my complain is if they did know that my documents are not proper, why they taken fees from me and why connection activated?!!!
now i have lost my money and spent much time in visiting atleast 6 times to the center.
those persons were not even sorry for bothering me so much!!!
is this the way of making customers smile?!!!
this is very very poor thing to happen with somebody like me who was a big big fan of airtel, using it since 7 yrs.
will i get justice?!!!
my cel no was [protected]
my current no is [protected]
dr vijay pandya

i haven't activated or subscribed in igmobi.com even though i m charged Rs. 10 daily...
and i daily get message from airtel to visit on this site...

Dear Sir,

I've Airtel Prepaid Connection on my Nokia 3110c Handset. I'm facing a problem in sending SMS to a reciever in New Delhi, who has Nokia 7210 Supernova with Vodafone Connection. When I snd SMS (more than 8 or 9 lines), user recives SMS with error *SOME TEXT MISSING* or merging of two SMSes. Vendor had advised me to update software in my Hadset & I got it updated on June 16, 2009. After that everything was going well. User was getting all SMS Ok. Suddenly on 14th July, user got distorted SMSes. Again I visited to Nokia Care & they told me that my set is perfect. Airtel advised that it's handset related problem. If it would be due to handst, then how all SMS were transmitted OK during last 1 month. Even then local Recievers are getting all SMS Ok, but another user is getting it in distorted form. If this problem was due to handset, thn local users may also faced the same problem.in recieving of my SMS.

Please help me as I'm very disappointed with this problem. Airtel failed to provide any suitable solution addressing to my problem even after 10 days.

My cell number is [protected]. I am a prepaid customer of Airtel.

For the last 2 months everyday Re.1 is taken away by Airtel from my prepaid account. May be it is for "Daily Prayer" which they are sending me. I requested them several times to stop sending me "Daily Prayer". But they are not acting on my request to stop the "Daily Prayer". They continue to deduct Re.1 daily from my account. This is very very unfair for a person who has completed 70 years of age and living on the meagre pension. My attempts to contact 198 to lodge a complaint has been in vain since no one responds and you are politely requested to wait, wait, wait and indefinitely wait for ever. If this continues I will discontnue my Airtel connection once the balance is fully stolen by Airtel people.

Sir,
I am Kushal Arora. I am a prepaid subscriber of Airtel Maharashtra. My number is [protected]. This number is registered to my father's name Ramnarayan Arora. I am facing Hello tunes problem for 2-3 months. I have activated Hello tune service on my number. But its not working properly. If anybody calls me, my hello tune does not play. It remains silent in most of calls. I have complained a lot of time more than 10-12times but i have not get its solution. My problem is still the same. On[protected] i called customer care, their supervisor deactivated my serivce and refund my ammount Rs.30. I activate the Hello tune service again on the same date[protected] and i was charged Rs.90 for that but my same problem started again. Customer care executive's behaviour is not satisfied. Now they are niether giving me proper solution nor refund of my ammount.
Pls make my service proper. Thanks.
Kushal Arora
[protected]

FROM

N.KUMAR
#46, K.B.DASAN ROAD,
TEYNAMPET, CHENNAI-18
TEL NUMBER :[protected]
ACCOUNT NUMER : 11410337

TO
THE NODAL OFFICER
BHARTI AIRTEL LIMITED
TAMILNADU

SIR,
I TOOK AIRTEL (TARIFF PLAN:-STD PCO PLAN (NEW) CONNECTION 2 YRS BACK .I WAS DEACTIVATE THE CONECCTION 6 MONTHS BEFORE.
NOW I WANT TO RE-ACTIVATE THE SAME NUMBER. SO I REQUEST TO RE-ACTIVATE THE SAME NUMBER IN AIRTEL CUSTOMER CARE.THE REQUEST (#[protected].
AFTER 2 DAYS ONE CUTOMERCARE EXECUTIVE(MR.G.M.ANSARI PH-[protected]) CALLED ME ON 14/07/09 & HE TOLD YOU HAVE TO PAY RS.450/= BALANCE FOR REACTIVATE THE SAME NUMBER. THEN I SAID COME AND COLLECT THE MONEY PLEASE REACTIVATE THE SAME NUMBER AS SOON AS POSSIBLE .THEN HE CAME AND COLLECT THE MONEY&HE GIVEN ONE RECEIPT .THEN HE SAID WITH IN 2 DAY THE SAME LINE WILL BE REACTIVATE .THEN I WAIT WAIT FOR 4 DAYS …AGAIN I CALLED AIRTEL CUSTOMER CARE THEY SAID WITH IN 7 DAYS ONLY IT WILL BE ACTIVATE .THEN I SPOKE TO TEAM LEADER SHE TOOK THE COMPLAINT REGARDING MR. ANSARI(CUSTOMER CARE EXECUTIVE)SAID AND SHE ALSO SAID WITH IN 24/07/09TH THE LINE WILL BE ACTIVATE .SO I WAIT FO 10 DAY’S(15/07/09 TO 24/07/09) STILL THE LINE IS NOT ACTIVATE .(COMPLAIT #[protected] SO IAM VERY UNHAPPY WITH AIRTEL SERVICES.I WANT TO TAKE FURTHER ACTIONS THROUGH APPILATE AUTHORITY.I HAVE PROOF FOR THIS ISSUE.SO PLEASE KINDLY DO MY NEEDFULL.

THANKING YOU,



REGARDING
N.KUMAR
PH-[protected]

This is for your information that Airtel in tamil Nadu (HOSUR) service is worst, more than worst . the Reason for that is i got one post paid connection number [protected]. The person came from Airtel and gave the SIM and took the neccessary documents. I didnt got any call related with verification and after 15 days, my mobile is showing SIM REGISTRATION FAILED, when i cross checked with Customer came, i got the information that due to address verfication, my number got blocked. It is very surprsing that with out any information they are disconnecting the line.

Secondly there is nobody in Airtel (Hosur) who understands customer problem and give the solution.

Pls help as Airtel (HOSUR ) Company name MAX COMMUNICATION is worst by every means, they have cheated me by taking money and even they have not refunded my deposit amount of rs 300/- also .

My Name : Sumit Ghosh
Number : [protected]
Hosur

Respected Sir,

On dated 8th of june-2009, I had booked a broadband connection with Airtel, at my office address 208-209, Gupta Palace, Rajouri Garden, New Delhi-110027 I had given cash of Rs 3100/- to Mr Parminder singh representative of Airtel via receipt no 700882, he promised me within day or two you will get your connection. On 10th June Airtel person installed a landline instrument at my premises, and commit that broadband modem will installed by 12th of june-2009. After waiting 15th of June I rang up mr Parminder regarding that, he talked to me very rudely and say we don't know anything but we are not able to install your broadband connection due to some reason your money will be refunded by cheque and don't call me again talk to directly with Airtel helpline, then I rang up Mr parminder senior at [protected](forget his name) he also delivered same dialogue to me. In the mean time my landline also activated by Airtel, no [protected]

I visited Airtel office at rajouri garden, customer care desk, informed me that due to non-availability of port your connection is not installed. I have question when Airtel do not have port then why Mr Parminder Singh took a cash with me why Airtel people do not checked before the paper formality being completed.

After harassing by Airtel people, I ranged up on toll free no I had talked to customer care executive he promised me your refund chq will receive you by 1st of july by waiting till 13th of july-2009, again I ranged up on toll free no this time Mr Parvez (customer care Executive) tell me that your request not forwarded by sales team due to mistake, he apologies on behalf to sales team and promised me by 20th july-2009 you will get you refund cheque and allot me a ref no 21943948. On 22nd July again I rang up on toll free no this time I shocked a lady representative delivered me same dialogue as mr parvez told me, again she promised me you will get your refund within 15 days or allot me a new ref 88956472.


Its totally harassment of the customer by Airtel people promising fake commitment without any reason they hold my money, and my work get suffer form last 45-50 days due to this. Kindly look into the matter and suggest me what should I do kindly do the needful as soon as possible.

Thanx & Regards

Prakash Chand
[protected]

Hi sir.. Airtel hasn't given the chance to speak with customer care executives so i couldn't deactivate..
Can you please de-activate Bizzarre pack or send me the message to stop it and my number is [protected]..

By mistake, I was recharge my airtel phone with Rs.99 via easy recharge but now i want to deactivate it. I was also trying to airtel customer care for long time but no body gave me possitive response. Please help me, how can i deactivate the life time recharge coupen.

i have been charged rs 15 after a week for bollywood fusion, animation.. i request u to unsubscribe or deactivate my number.. my no is [protected]..
thanx a ton..

dear sir
mera airtel mob no [protected] hai .airtel postpaid last 3 months sai use kar raha hu .mere mob no ka bill 3 month sai company nahi de rahi hai .airtel kai customer help line no 121 mai cam sai com 20 bar bill kai leyai complan kiya . magar abhi tak 3 month ka bill nahi bhaija gaya .company kai tarf sai ishkai barai me koye result nahi mill mera add : RELIANCE LIFE SAI TOWER 1st FLOOR AMBADI RD NEAR CORPORATION BANK VASAI WEST THANE 401202 .HAI airtel 121 me menai bill kai baraime couriar sai or post office sai bill bhaijo .bill abi tak nahi milla hai.mera mob no ka outgoing band kar diya hai .airtel apnai man sai chalu or band karta . hai ishkai liyai kuch karbahi kiya jaay .taki mob band kar nai sai bhahle customer ko inform kiya jaay .bill bharne kai leyai mai reedy hu .bill milne kai bad 24 hours kai andhar bill pay kar duga .airtel kai tarf sai outgoing call band or chalu karne sai phle customer co inform kai. ish kam kai leaiy airtel ko nukshan ka bharpiye kar chaye .mob [protected]

sir;
i am sajmil from kerala, my mobile number is [protected](Nokia N70).I had two complaints about airtel gprs connection in kerala.1.Browse Using Airtel Live or NOP->
1.Browse Using Airtel Live or NOP->
I am using nokia n70.But I cant browse the sites Using Nop or Airtel Live.I get these error msgs
""Your request for a service could not be fulfilled. Please try again or contact your operator if the problem persists."" and ""Gateway received an invalid response from the upstream gateway"".when i check any wap or www sites(Except live.airtelworld.com) i got these error msgs.A site is displayed whenever i refresh a site more than 5 times.I call the customer Care, But i am unhappy with their Responce.its very difficult to browse, wasting time also.so pls remove these problems immidietly

2.Migrate from Gprs to Edge ->
In kerala circle Airtel does not provide the edge, while IDEA, RELIANCE, BSNL, TATA& AIRCEL provide edge connection every where in kerala.But airtel provides only Some Major Cities Kannur, Calicut and Cochin.etc.I am a regular gprs customer of airtel every time call the customer care but they told me it will come few months.Now we are looking for 3G but airtel Still provides only 1G.So pls Migrate from Gprs to Edge everywhere in kerala, other wise airtel should lost lot of customer from kerala

Dear Aiitell customer care services

My name vadapalli surya prakash my mob no [protected] actually i am from visakhapatnam ( ap) now am in Kinshasa ( Du Congo ) i was unable to do my incoming & outgoing calls even though 123 customer care also .But my mobile show the signal & receiving the messages please activate international roaming do the needful favor

Thank you

Regards

Vadapalli surya prakash