Airtel Complaints & Reviews

dear sir,
my airtel prepaid no is [protected]. i have not been able to send sms from this no for the past three months.however i am able 2 receive sms.i hav tried to contact ur customer service but to no avail. may i request you to please look into this matter....

hi iam an airtel mobile user and i am a resident of ekkaparamba, kuzhimanna village, malappuram, kerala, india..here there is no network coverage for airtel...but full range for idea and vodafone...pls take required actions...

Dear Sir,
I have purchased an airtel sim from an airtel outlet in bangalore on 18 June 2009. I submitted a copy of my driving license, filled the forms and also submitted one passport size photo. After one week I got a message saying my outgoing calls is barred since i havent submitted my documents. I went to the dealer and asked but he told that he has already submitted the docs. Then next day(27 June) i visited the airtel customer relationship centre at indiranagar 100ft road. Airtel executive Ms Josephine told me that they havent recieved my documents, so if i resubmit the documents they will remove the barring. I agreed and she redirected me to another executive Mr. Sashidharan. I submitted everything again that day and they reactivated my account.
Then after 6 days, on 3 July again i got a message saying that my incoming calls are banned since i havent submitted my documents. I was out state that time and was unable to make a call to customer care. Then on monday(6 July) I called to customer care and Ms Asha registered a complaint based on my experience. The same day i went to the relation ship centre at indiranagar and met the same guy(Mr. Sashidharan). He told that it was a mistake from there side that the documents are not reached the back office on time. He apologized and reactivated my account at 7 30 pm. I was able to make and accept calls then.
Then after the relationship centre office timing (after 8 pm) my incoming and out going calls are barred without any notice.
Now total i lost 6 days of calls (Still not active). I called to the customer care and Mr Kiran told that the complaint is raised. I spend 100 Rs for sim card and having more than 100 Rs talk time. I also activated STD booster which is valid only for 30 days. In that i already lost 6 days and still losing without making any calls. If anybody tell me what to be done next, it will be very helpfull. Since my number is already updated in our corporate directory and given to many, it will be difficult to get rid of this connection.I am losing valuable time fighting this.But i just dont want to withdraw without any result

dear sir i wiant to detail my no.[protected].

Hi,
I have a corporate CUG connection betweeen [protected] and [protected] where i was enjoying all the CUG discounts but suddenly without giving prior intimation the CUG connection was deactivated between these number and have billed for calls made and not been given any CUG discounts which i'm entitled to get.Hence as requested by Airtel i have paid back all the outstandin bill dues, now i wann the CUG to be activated as soon as possible and need to be reimbursed with the amount of bill which i paid for calls made between this number.Please take quick action on this complaint as i've been following up with airtel for past one month & still my complaint has not yet been resolved.

Hope you wont make me to take futher action regarding this issue.

Regards,
K.Deepak

sir/madam,
I would like to cancel my post paid connection.The numbers are [protected], [protected], [protected].
Because your agent cheat me .They told me that this is government scheme/senior citizen card.But when i inquire about this card in your customer care center, they deny about all this scheme.
so I request you to stop all services & cancel my all three connection.
If you require any information then contact no is 25803038.

Sir, I am Rajeshwar chandra dey & my number is [protected]. By mistake I have subscribed to your Sanjay jumaani Astro prediction WAP service. Now I am being charged Rs.1.00 for each day. I don't want to use this service. So please make me unsubscribed to this service. Please please deactivate this service on my number.

against the Airtel postpaid mobile No.[protected], dues payment against bill i.e, Rs. 1450.00(One thousand four hundred fifty only) had been paid on Dated 13/06/2009 at Airtel point Jharsuguda. detailed copy is enclosed herewith

Repeatedly discussion about reconnection of Outgoing call with Mr. Fiaz Ahamed who is related to the Airtel postpaid department of Jharsuguda circle whose contact No.is [protected].

where as till date i.e, 05/07/2009 at 6.30pm I could not get any response from him with regarding this matter.Regularly he advises me how to show behave. My mobile is acting as commercial purpose because I am the owner of my Civil Construction Firm, So I don't required "how to show behave !" from Airtel Point Jharsuguda. After disconnection of my phone I want reconnect the same as early as you can. where as till now I could not get any response from this person.I am holding 50 nos. of Airtel connection in my firm.It is regrade to inform you kindly action may be deemed as fit from your side to him due to negligence to reconnect the same till now.

It is very unfortunate about services from your reputed renowned organization.I shall be highly obliged if you will kindly to search the matter personally and action may be taken against him quickly otherwise disconnect my All the Airtel connections and balance may be refunded to my address.
Positive and quick response is expected.

Hi EVERYBODY,
how would you feel when asked to call the tollfree customer care number and then charged for it?
I Faced the same situation when i received an SMS in which it mentioned a tollfree number for airtel from airtel for some radio services, I just called the tollfree number where i found that it done subscribing to the radio on demand service, which was not desired.
I asked the customer care regarding this and they spoke arrogantly that you should have asked us prior calling to the so called "TOLL FREE" number and it was not to be solved anymore.

This is not the first time i've faced such a problem with the Airtel service.

[censored] the AIRTEL service, it has always created some or the other problems to customer.
I KINDLY ADVISE PEOPLE NOT TO TAKE ANY SERVICE FROM AIRTEL IN ANY STATE..U CAN ASK FOR OTHER SERVICE PROVIDERS IN MARKET.

my no is [protected] and i am using a tariff plan for Rs. 148 f per month,
frm last year, in starting of june month i recharged this no with the same tariff and its not working now with my nos. i have visited customer care 3 times, and make call to customer care so many times..i got only a single answer that it will be work from tommorow and with same words i have been passed more then one month, and still getting the same answer from customer care or any other source to solve it.
as per my knowledge airtel is a reputed company, but practically i am facing its poor and cheapest service, even when i made a call for customer care, i got different types of answer, someone is saying above tariff has closed now, someone saying this plan has changed with other amount tariff, and sometimes they said to Reactivation for this plan.from the same place i got diffrent answer.which make a confusion and suffering from last month. and also lost my money and time for this...
still i am not getting any responsible answer for this problem...
i hope there is some responsible peoples handling this company. and working for a long time customer relationship, and now i request to company if they are not able to make any sollution for my problem..kindly inform me...how to deactivate a pre paid sim...

Hi,
I am not an Airtel Customer, Let me inform you that one week ago I have taken Vodafone Postpaid Connection with proper verification, Now from last week I am getting ABUSIVE CALLS from[protected],[protected], Called name: Jyoti From Airtel Bhati With her Supervisors and colleagues, and they are asking me payment which i am not aware of, also they are keep abusing me which I Can't Explain, Also they were searching for Named : Chris John, I have told them that I don't know who the hell Chris John is ?, also i have already informed that I am not chris john and I did'nt have any damn connection of aitel bharti before, but they people are such third class and i don't know what to say after such bad calls to me (Which i don't have any link with Airtel Bharti so far), I have Tried to Contact Police and other alternatives, but i did'nt have such time to take an action against those people, because they are actually hirting me personally very badly.
I have also tried to contact Airtel management for Update my number for Do Not Disturb to a person who is actually not involved, also I do have recording with me for all those calls i recieved from airtel so far...
Now i kindly request you to please take an necessary action against it

Thankyou
Chetan Kochhar
alex.[protected]@yahoo.in
Contact : [protected]

Sir
We are facing lots of problem in full talk value schemes because company does not give end date of full talk value schemes. There are three ways to confirm the schemes daily.
1. Call to customer care: Useless to call because most of the time information is reversed.

2. Other option is send SMS on 369 (Write amount you want to recharge example Rs 500 and send to 369 u get SMS of present scheme ie 525) but this system updated before and after two three days of schemes starting or ending.

3. Call to FOS or Other company persons daily is also useless as every time they says let me check I will call you back but call never comes.

The only solution of this problem is give the schemes with end date every time whether the scheme is of long duration or short duration.

Please do the needful

yours
Asad Arif
Print Point Telecom
Medical Road
Aligarh
Mobile: [protected]

Dear sir/madam
This is Imran Khan and my employee number 29855 (AIRTEL) and my PF number is Hr/Ggn/10693/005710.
I have applied for my PF twice in 2008 november and 2009 april and there is no response, and the HR of my company told me to contact gurgoan office thru online to know how far my PF process is done. let me know your contact number.
plz do the needfull.
Thanking you
Imran Khan
[protected]-contact number

My customer ID is [protected] and i purchased product some 30 days back.
I bought it from connectindia through an online purchase. My online purchase was based on a free offer of Goa tour for two. Till the date I purchased Airtel digital TV from connectindia, I am continuously following up with these guys but are lingering it on and lot of time their representative Mr. Tohfic ([protected]) keep his phone on switch off mode and he is lingering it on daily basis.
Please get the problem resolve as soon as possible.

Iam using airtel landline plus internet.For the june billing date my phone & internet was disc frm their end as of non pymnt.As it was settled frm airtel collection dept., i made the 1000 rs/- as they asked me to do so.In the latest invoice they are charging 200/- for reactivation ? plus whole month bill charge as i dnt hv dial tone & no net access.I received a sms frm airtel fixedline tht this month "bill will not be generating" & did nt even got the bill.When i got a call from airtel that bill 790/-rs is due.I got shocked as per sms no bill generation & no bill delivered to me.Iam calling customer service from 28 june getting number of ref nos.{21536698, 21371812} & run arounds. Today a supervisor {deepak} who was very rude At last gave me waiver of 100 RS/- only.? Why should i pay for the whole month when i dnt have a dial tone no acces to internet & on top of that reactivation fee of 200rs/-? I never requested to disconnect my service.They did that.If they are treating consumers like this then i have to look for any other provider.I will discontinue all airtel services.PLEASE HELP ! I AM NOT DENYING TO PAY, BUT I SHOULD BE CHARGED CORRECT AMOUNT.

Dear Sir,

My mobile display is showing 'PIN BlOCKED. Enter PUK code'. I have postpaid Airtel connection and no. is [protected]. Plz provide me the PUK code.

I am having airtel connection no [protected].I have been complaining since March 2009 that Rs1.00 daily and Rs 10.00 per weak is being charged from my prepaid sim account for unknown reasons (Unauthorized Charges) .I have been having a horrible time for the last 03 months complaining after complaining about the problem but No positive Response is being given towards the problem.
I was told that from 13th april onwards no deduction will be made and the amount already deducted upto 13-04-09 will be added in the phone account. Whileas Practically, the process was not stopped.
On 30th April I was given assurance that the amount deducted from 13th April will be deposited within 02 hours and now onwards no deduction will be made, of course Rs34 were added to my account but the process of deduction was not stopped.
Again, on 2nd May I was given assurance that the amount deducted will be deposited within 02 hours and now onwards no deduction will be made but the process continued.
finally, On 16 - 06-09 I was told that VAS has been deactivated nothing will be deducted from your account now onwards But today on 19-06-09 the process was repeated thrice in a single day in other words LOOTING /STEALING of money from phones is in full swing.
I have saved all the messages if early measures are not taken then i will take the matter with CONSUMER COURT. or else I shall through this sim in dust bin.
G.A Sheikh(Jeelani)
[protected]

I have not being using AirTel WAP service still i keep getting a SMS from 64611010 stating "Thanks for using (cricket sub pack subscription) subscription service on Airtel WAP. You've been charged Rs 10. Enjoy wap.mobifun.in". This has already happened about four times now. Please guide how to resolve the issue. My cell No. is [protected] .. if this continuous i dont have any option other than giving up the airtel service .. so kindly unsubscribe it

Myself murali, using mobile no [protected].
Recently I got a bad experience from AIRTEL. Before jun22, twice I got msg – Recharge with 230 and get 206+24, 50 STD min. Then I conform that in “my airtel my offer”, then I recharged on 22 Jun @ 7-8 pm. As per the msg the 50 STD mins should be credited on before 25 Jun but, not credited. Then I called to customer care and registered the complaint ([protected]), they have given a due date on 29 Jun, 5 pm. Till 1 st Jul I have called to customer care many times for the same problem (ref ids- [protected], [protected], [protected]). Finally I spoke to supervisor, simply he said that there is no msg like that, so, I can’t do anything …

Till now I didn’t get the STD mins. Shall I feel it as a cheating, or a technical problem or something else? Whatever it, as per the msg please consider my problem and take a necessary step …

Airtel is a worst company...
they changed my government plan card in to normal card and also the costumer care is also not responding well. they said plan changed and it will never be back.