Airtel Complaints & Reviews

My customer ID [protected]-001,

WE Recharged Airtel DTH of rs 2500, still its say error code 6.the amount has been from deducted from bank .we recharged on 7th November.

can u do the needful,

I've recently ported from BSNL to Airtel, believing that service is good. Airtel store at Nanganallur has collected 299 Rs from me as the first recharge but still, my number is yet to get recharge.

Now, Airtel has blocked my number. Their customer service is also not responsive. Feeling regret for changing from BSNL. Worst customer service better go with Jio

Hi team,

I have lost the service after recharging also. I am getting problems as the same number is used in all bank and other things I am not able to do anything.

Kindly take it as priority as I need this number in urgent. It will be helpful. Thank you so much in advance. Other wise I need to register the complainant.

I had recharged my prepaid sim on 3rd nov 2020 of rs 399 56 days. Later that day I had a network issue and my sim stopped working. I contacted the customer care they informed me that my sim service has been switched to postpaid and that was done by me. And I am damn sure it wasn't. They also said that my 399 prepaid recharge is collapsed (gone) and that I will be charged a postpaid bill at the end of the month. This is completely my loss and it's not even my fault. I want my sim service back to prepaid as soon as possible
Please look into this matter as this is highly inconvenient.

My broadband was disconnected yesterday and i raised the complaint immediately. It is not resolved yet and I get false messages that it has been resolved. Again I have to contact your customer care and complain again.
this has happenned 3 times. Yousr technitian who called is very very rude.
These things never happenned with me earlier.
Please solve the issue urgently as I am unable to work.
Regards

I recharged my Airtel number with Rs. 49 on today 9th Nov 2020. The transaction failed but the amount got deducted from my bank account. The Txn ID is:[protected]. I request that they either do the recharge or refund the amount to my bank account.

My Self Tej Iam using Airtel Since 4years
When I Came to My Hometown Kadapa District, Rajampet Town the Airtel Network
Is Worst, it just Buffering...That's it, I Can't browse Nothing, Feel very Frustrated😤😔😫, Please fix This, it will repeat, I just Change My SIM That's it.

I have my pf no

Dear sir,
I have done online payment of Rs.1504 for New connection of airtel digital tv @airtel.in on dated 1st Nov 2020. The amount is deducted from my account, but installation still not done.
I have not received any message for activation, only I got thanks for payment message on website. I visited airtel store but they also unable to solve my problem. I am not able to connect to the customer care as my customer ID showing invalid. The proof of payment screenshot in enclosed.
Is this fraud done by Airtel, shall I lodge an FIR against airtel, or shall I logde consumer complaint. I want my product or money back immediately.
For more details call on my below number.

Kishor Jotwani
Shilaj
Ahmedabad
[protected]

Yesterday I paid Rs. 267// to Airtel with Receipt no. [protected] for my Airtel 4G HOTSPOT No. [protected] as Arrears to close my account. My name is K.Subramanian. I have not been given any hard copy of Receipt for my payment and also not received any information regarding closure of my account.

I have recharged my mobile number [protected] through net banking for Rs. 1498 on 7 November 2020 and received an SMS with Transaction reference of Rs. 1498. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

regards
Pradeep

There were 100 SMS sent in a min to unknown international nos from my no. This is the second time and I have been reporting the same to airtel for last 2 months. There is no action taken. Am worried the no is being misused by service provider.

Sir,

My name is vishal suman having mobile no-[protected] (Vodaphone) visited the nearby airtel authorised shop for MNP request in to airtel, they charge me Rs.300.00 as a service charge, but not provided me any invoice, after I check at airtel site where MNP request is free of cost, now shop owner told me it is there service charge and not return my money even I asked about the invoice, he also not giving me invoice also.

Shop contact no is-[protected]

In my airtel thanks app it's showing 50 rs coupon ( 40 coupons) valid till 2023.

When I click on redeem it goes to recharge section but nothing gets applied .

Till now I have tried this many time.

See screenshot for more information.

Mob: [protected]

It has been 2 weeks since I have requested for a upgradation order on Airtel for higher bandwidth
They said that within 24-48 hours of my request their team will contact me
2 days past no one contacted me so I contacted to their customer care and said that I have requested for upgradation and asked how long will it take
They replied to me saying that within 24 hours I will be contacted
Again no one contacted and same continued for 2-3 days then I stopped calling the customer care
Even I had mailed them regarding the matter and they said the same as on the call
So I didn't call them for a 2 weeks
And suddenly their team contacted me after 2 weeks saying your connection will be upgraded by tomorrow and you have your appointment tomorrow and gave me the number of the guy who was going to upgrade my connection from Airtel Team
So I got some hopes as I have studies and other stuff which requires higher bandwidth
So I contacted the Airtel guy who was coming the next day to upgrade my connection
He picked up my call and said I can come after 4 then I said okay come by that time
He didnt come at 4 and waiting for him so long I contacted him again and he said that he will be there in 10 minutes and call me
Its been 2 days now and no is picking up my calls now
I don't understand what game are they playing and I'm really disappointed about this
Calling themselves the number one and this is what the do with their customers :(
My Airtel Landline Number -[protected]

I advance recharged my Airtel number for Rs449 on 25 oct 2020 at 5.29 pm through paytm. Amount was deducted from my account but my number wasn't recharged. I again recharged my number Rs349. I even talked to one of your consumer care executive who said that yes I recharged was but transaction was unsuccessful and I will get my refund within 10 days. Today is 6 Nov 2020 and still haven't received any refund amount. Kindly look after my query.

Dear Team,

Sub:- Prepaid to Postpaid - My AIRTEL No. [protected].

I am holding above Airtel No. [protected] for more than 10 years. Which is always in Prepaid. On 03/11/2020 around 7:09am, I did a recharge of Rs.399/- validity 54 days, after I activated my network it shows an 'E' symbol on top of the network bar. Around 10 am when I checked it shows SIM lost the network and displayed an error i.e “sim not allowed”....

I have paid Rs 48 instead of Rs 49 for a prepaid mobile no Transaction ID is[protected] on 6th Nov 2020.
By mistake i have selected Rs 48 data plan recharge which is of no use since i need talktime pack for the mobile no.

Please reverse the payment so that i can correctly recharge.

Thanks,
Nivetha.R

Good Afternoon Team
I have cheated by Airtel Team by changing my Name from K ManjunathPrasad to K ManjunathParsad the backend team have changed and asking us to go nearest Airtel Stores for Change of Name.
I asked them I am unable to visit kindly let me know the alternative way where I can change the name providing my AADHAR Card. The Mistake is from Airtel.
Airtel Company selling Customer Data such as Personal information to third parties for Loan providers and other for the cost, several times I have informed airtel but no action taken by airtel.
I am requesting airtel since from 7 years to upgrade the tower since we are facing call drop and disturbance in call no action taken. Please help us in getting resolved by Airtel

I had recharged my prepaid number [protected] on 3rd November 2020 i.e 399 56 days reacharge, after a while my sim stopped working, and as I talked to the coutomer care they informed me that my sim plan is converted from prepaid to post paid. And that's without any notice and me not even wanting it. And that I will be charged a bill at the end of the period. And my 399 prepaid recharge is collapsed (gone). I can't understand the process that how can a sim be converted from prepaid to postpaid during an ongoing plan?. And would like i[censored] look into this matter and get my sim back to prepaid.