Airtel Complaints & Reviews

I had recharged my number in airtel thanks app through phonepay, my money got deducted but in the airtel app it showed 'transaction pending'
but nothing happened then.

From past 4months I haven't used this number. I have topped up the sim with 379 rupees.
Can you please check what is wrong with my number. Despite of topping up am getting, this number is temporarily out of service!!!
PLs help me in refunding my account....

As I am a airtel customer for more than 10 years.
Previous year I moved to Dubai and using the same number as my primary SIM for last one year and recharging the sim also, but on yesterday onwards the sim is not showing network connectivity.
So please help me to solve the issue.

My mobile no is [protected]. I have made recharge thrice of rs 399.unlimited calls and data of 1Gb/day.Amount got deducted but recharge has not completed.

Dear Sir,
I am Shanmugam palanisamy, My airtel mobile number- [protected], from coimbatore. I have done a recharge for Rs. 251 pack, ie., 50 GB Existing validity pack on 20/11/2020 at 10:16 AM. My bank account has been debited with Rs. 251 but the transaction has been in successful status.( It shows the message as you have initiated the payment). But the transaction is successful.The transaction has been completed but iam unable to use the network and i have not recieved any message regarding the recharge done etc.., But unable to use the network. I have attached the photocopies of the transaction.

Last 3 week my no not active
Not response your TSM Gurgaon mr puesh ph no [protected]

Hi, This is to complaint to the team that Airtel is digging our roads and damaging all the infra structure with the permission of government, but no accontability of damage, water pipes broken, sewage water mixed and electricity lines disconnected, situation is bad and the airtel team is rude

Please refund my money. I recharged to a wrong number.

The issue that I have experienced was:
I've been using this airtel number for more than 10 years now. Suddenly, around Nov 14 2020 my sim card has been completely barred without any valid reason. Couple of days before that I made a recharge for Rs 558 (3GB/Day, Unlimited Calls) plan.

After a long usual struggle of reaching airtel customer care (in other's phone), I was informed that my number is barred and they don't know the valid reason. Customer care representative asked me to go to the airtel office in person.

Hence on 17th Nov, I enquired about my case in airtel office and the reason I was given is 'It’s a rare case and sometimes it happens. There is no reason specified for disconnection as per the system and my balance on the sim would be lost. The only resolution is to reinitiate the new connection with the same number. This, I should follow up consistently for no fault of mine (and every fault of Airtel), while Airtel personnel will continue to neglect me and push me from one pillar to another.

To add to all these woes, for the past 3 days I've been trying to get a new connection by visiting the Airtel Office. However, they themselves are stuck and having problems in initiating my request itself due to technical issues. They have told me that porting my number to another provider is also not possible since the sim is not active.

They've left me clueless on how to proceed.

Airtel to provide me a new sim or reactivate my sim with my previous balance without any further delay

I look forward to Airtel's prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Hello Sir
Today I recharged my Airtel account around 9 AM on 19 November 2020 on number [protected] of 149 plan. All is going good after submitting my ICICI bank details an unexpected error occurred saying sorry your transaction not processed I think it might be error in the process and I recharge again with my HDFC account but same error occurred my money is debited from both accounts but recharge is failed. I am requesting a refund of ₹ (149+149).

Hi team,

I took internet/broadband service of Airtel on 1 Nov 2020 in a hope that i will get good internet service and continue my work without any disruption. However since 1st week onwards I facing issue of disconnection for more than of 4 hours and it continues every 4th day. I mailed to Airtel 121, Nodel and appellate but issue still persist. They just reply me that they facing outage problem in my area. I didnt forced Airtel to provide their service, they told me that they provide good service in my area and they happy to take my installation request but now every week I am getting reason having issue in my area.

I request please register my complaint, I want airtel to refund my complete amt and stop their pathetic service. There are lot companies to switch.

ID#[protected]_dsl

Thanks

I always set hello tune on wynk music app
But it don't playing while calling
I select different songs but it Only play airtel official tone

I am very hardly request u to solve my problem
It wass scince 1 year

Airtel is overcharging extra for 1860 calls!! on postpaid unlimited pack.

I was surprised to see in my postpaid bill that Airtel has charged for calls made to numbers beginning with 1860, even when my scheme is all local and STD calls are free in the package I am paying for.

The Airtel call centre tells me that the number beginning with 1860, is a 'special voice number'( a term they have coined themselves) and...

Hi,
I have paid 7421/- as advance rental amount for 6 months towards airtel as the Due date was near and wanted to avoid penalty. After that I have asked Airtel team to disconnect my broadband connection as I was moving out of Chennai. During that time many people from Airtel called me and asked me to go for Pause connection instead of Disconnection and nobody informaed about the refund. When I called them today, they are saying that this amount will not be refunded if we disconnect the connection. Out of the amount I paid I hardly used 1 month. This is a sure fraud as they robbed me 5000+ rupees without giving any service.

I had submitted a request for relocation from Guduvancherry to Anna Nagar, Chennai on SEPTEMBER 28TH, 2020. After multiple customer service calls, engineer calls and mails, I have still not received my relocation. But the Airtel executives have closed the request without any consent from my end. I have prepaid for 3 months connection. I have not been able to use my connection for almost 2 months now. I get calls from customer service executives whether they can close the request, I keep answering that I have still not received my connection. One fine day, they make their own decision and send me a message saying that the service request has been closed.

Later after a couple of mail, I keep getting calls from engineers but not a single person has come to fix it till date. I am fed up. I'm surviving on 4g. This is how I work. My productivity is affected. I would like a solution to this.

Hi, I've bought international roaming pack for roaming to Nepal. I'm also receiving incoming and outgoing calls are okay. But I'm not able to use data pack. I've enabled data roaming but I still don't get data working.

I have Airtel prepaid number [protected]. Yesterday my sim stopped working after which I went to Airtel express store for a replacement sim card. There I am told that the number is registered with the name Ravi Kumar, which is not my name. Since I cannot provide any ID proof for Ravi kumar obviously, I cannot get the replacement sim. I don't know where this wrong username come from, and I don't know how to get it corrected.

Hi, I recharge through amazon for prepaid number @219 in morning till it can’t be confirm by your side

Please tracing number

Airtel Gallery, Vasant Oscar, Mulund employees have not been able to resolve a simple issue of Simswap.

The sim was registered on my father's name and his name was wrongly updated in short form by the airtel staff when they sold the cards in bulk to the Company employees. After his retirement when we wished to upgrade the sim and visited the airtel gallery; the staff there wasn't able to activate the new sim because of the name mismatch. They did not provide option and my father was made to visit 3 times. I myself took about 5 attempts but they have not provided any solution yet. The older sim was deactivated even before the new sim was handed over to us.

The attitude of the staff present is very horrible. There is no intention to service the customer. They did not provide me with any alternate option to update the name in their records until my 3rd visit. This has been my worst experience in any of the telecommunication gallery.