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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 261

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5
56658ku
Nov 20, 2020
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Address: coimbatore, tamilnadu

Dear Sir,
I am Shanmugam palanisamy, My airtel mobile number- [protected], from coimbatore. I have done a recharge for Rs. 251 pack, ie., 50 GB Existing validity pack on 20/11/2020 at 10:16 AM. My bank account has been debited with Rs. 251 but the transaction has been in successful status.( It shows the message as you have initiated the payment). But the transaction is successful.The transaction has been completed but iam unable to use the network and i have not recieved any message regarding the recharge done etc.., But unable to use the network. I have attached the photocopies of the transaction.
Airtel customer support has been notified about the posted complaint.
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    shanti tpt co
    Nov 20, 2020
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    Address: e 36 new palam vihar sai kunj

    Last 3 week my no not active
    Not response your TSM Gurgaon mr puesh ph no [protected]
    Airtel customer support has been notified about the posted complaint.
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      swaw
      Nov 19, 2020
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      Address: Daaddys Garden, Kammasandra Road, Hebbagodi PO,Electronic city, Bangalore, Karnataka

      Hi, This is to complaint to the team that Airtel is digging our roads and damaging all the infra structure with the permission of government, but no accontability of damage, water pipes broken, sewage water mixed and electricity lines disconnected, situation is bad and the airtel team is rude
      Airtel customer support has been notified about the posted complaint.
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        Sudharani Patil
        Nov 19, 2020
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        Address: Koligudda near Panchayat Koligudda

        Please refund my money. I recharged to a wrong number.
        Airtel customer support has been notified about the posted complaint.
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          The issue that I have experienced was:
          I've been using this airtel number for more than 10 years now. Suddenly, around Nov 14 2020 my sim card has been completely barred without any valid reason. Couple of days before that I made a recharge for Rs 558 (3GB/Day, Unlimited Calls) plan.

          After a long usual struggle of reaching airtel customer care (in other's phone), I was informed that my number is barred and they don't...
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          Anshaj001
          Nov 19, 2020
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          Address: Nand Vihar Meerut

          Hello Sir
          Today I recharged my Airtel account around 9 AM on 19 November 2020 on number [protected] of 149 plan. All is going good after submitting my ICICI bank details an unexpected error occurred saying sorry your transaction not processed I think it might be error in the process and I recharge again with my HDFC account but same error occurred my money is debited from both accounts but recharge is failed. I am requesting a refund of ₹ (149+149).
          Airtel customer support has been notified about the posted complaint.
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            Shiju880
            from Delhi, Delhi
            Nov 18, 2020
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            Address: New T Block Road, Nanhey Park, Subhash Park, Matiala, Delhi, India, RZ-16, 2ndFloor, Gali num6

            Hi team,

            I took internet/broadband service of Airtel on 1 Nov 2020 in a hope that i will get good internet service and continue my work without any disruption. However since 1st week onwards I facing issue of disconnection for more than of 4 hours and it continues every 4th day. I mailed to Airtel 121, Nodel and appellate but issue still persist. They just reply me that they facing outage problem in my area. I didnt forced Airtel to provide their service, they told me that they provide good service in my area and they happy to take my installation request but now every week I am getting reason having issue in my area.

            I request please register my complaint, I want airtel to refund my complete amt and stop their pathetic service. There are lot companies to switch.

            ID#[protected]_dsl

            Thanks
            Sep 6, 2022
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              Sri Srivastav
              Nov 18, 2020
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              I always set hello tune on wynk music app
              But it don't playing while calling
              I select different songs but it Only play airtel official tone

              I am very hardly request u to solve my problem
              It wass scince 1 year
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                Airtel is overcharging extra for 1860 calls!! on postpaid unlimited pack.

                I was surprised to see in my postpaid bill that Airtel has charged for calls made to numbers beginning with 1860, even when my scheme is all local and STD calls are free in the package I am paying for.

                The Airtel call centre tells me that the number beginning with 1860, is a 'special voice number'( a term they have coined themselves) and...
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                sainathareddyrn
                from Powai, Maharashtra
                Nov 18, 2020
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                Hi,
                I have paid 7421/- as advance rental amount for 6 months towards airtel as the Due date was near and wanted to avoid penalty. After that I have asked Airtel team to disconnect my broadband connection as I was moving out of Chennai. During that time many people from Airtel called me and asked me to go for Pause connection instead of Disconnection and nobody informaed about the refund. When I called them today, they are saying that this amount will not be refunded if we disconnect the connection. Out of the amount I paid I hardly used 1 month. This is a sure fraud as they robbed me 5000+ rupees without giving any service.
                Airtel customer support has been notified about the posted complaint.
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                  Sharmilla Seetharaman
                  Nov 18, 2020
                  Resolved
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                  Resolved

                  Address: Chennai

                  I had submitted a request for relocation from Guduvancherry to Anna Nagar, Chennai on SEPTEMBER 28TH, 2020. After multiple customer service calls, engineer calls and mails, I have still not received my relocation. But the Airtel executives have closed the request without any consent from my end. I have prepaid for 3 months connection. I have not been able to use my connection for almost 2 months now. I get calls from customer service executives whether they can close the request, I keep answering that I have still not received my connection. One fine day, they make their own decision and send me a message saying that the service request has been closed.

                  Later after a couple of mail, I keep getting calls from engineers but not a single person has come to fix it till date. I am fed up. I'm surviving on 4g. This is how I work. My productivity is affected. I would like a solution to this.
                  Jan 3, 2022
                  Complaint marked as Resolved 
                  3 months later resolved
                  Airtel customer support has been notified about the posted complaint.
                  Dec 17, 2020
                  Updated by Sharmilla Seetharaman
                  Till date no solution. They just keep getting more annoying by the second.
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                    Sajal Raj Gautam
                    Nov 18, 2020
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                    Hi, I've bought international roaming pack for roaming to Nepal. I'm also receiving incoming and outgoing calls are okay. But I'm not able to use data pack. I've enabled data roaming but I still don't get data working.
                    Airtel customer support has been notified about the posted complaint.
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                      Rajiv2020
                      Nov 18, 2020
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                      I have Airtel prepaid number [protected]. Yesterday my sim stopped working after which I went to Airtel express store for a replacement sim card. There I am told that the number is registered with the name Ravi Kumar, which is not my name. Since I cannot provide any ID proof for Ravi kumar obviously, I cannot get the replacement sim. I don't know where this wrong username come from, and I don't know how to get it corrected.
                      Airtel customer support has been notified about the posted complaint.
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                        Akash Nirwan
                        Nov 17, 2020
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                        Hi, I recharge through amazon for prepaid number @219 in morning till it can’t be confirm by your side
                        Airtel customer support has been notified about the posted complaint.
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                          Kallu. Nick
                          Nov 17, 2020
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                          Address: Mumbai

                          Please tracing number
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                            N
                            Nil M
                            from Powai, Maharashtra
                            Nov 17, 2020
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                            Airtel Gallery, Vasant Oscar, Mulund employees have not been able to resolve a simple issue of Simswap.

                            The sim was registered on my father's name and his name was wrongly updated in short form by the airtel staff when they sold the cards in bulk to the Company employees. After his retirement when we wished to upgrade the sim and visited the airtel gallery; the staff there wasn't able to activate the new sim because of the name mismatch. They did not provide option and my father was made to visit 3 times. I myself took about 5 attempts but they have not provided any solution yet. The older sim was deactivated even before the new sim was handed over to us.

                            The attitude of the staff present is very horrible. There is no intention to service the customer. They did not provide me with any alternate option to update the name in their records until my 3rd visit. This has been my worst experience in any of the telecommunication gallery.
                            Airtel customer support has been notified about the posted complaint.
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                              Sonailaanusha
                              Nov 17, 2020
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                              Hi
                              I am Anusha. I have done by recharge of 349/- through paytm in the last week. But the offer is not added to me. Please check and confirm me.
                              Thanks
                              Anusha
                              Airtel customer support has been notified about the posted complaint.
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                                kousinathan
                                Nov 17, 2020
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                                Address: PLOT NO 46B, KOUSALYA NIVAS PALLAKALANI TIRUNINRAVUR

                                DEAR SIR

                                my dongle number [protected] is being paid thru debit card twice thru dena bank and third time with union bank of india debit card and finally today with allahabad bank debit card but i am yet to receive the payment receipt and note that 4 times my payment is deducted and mails were sent to air tel several times but no response
                                Airtel customer support has been notified about the posted complaint.
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                                  A.D. Shankar
                                  from Powai, Maharashtra
                                  Nov 17, 2020
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                                  Address: New No.18, G.K.M. Colony 2nd street, Chennai-600082

                                  Dear Sir,
                                  Consequent on a message from you, I had recharged my prepaid mobile number [protected] on 13.11.2020 at 5.49p.m. vide Transaction ID [protected] with a sum of Rs. 598/- pack valid for 84 days. But, now it shows no amount. Please respond
                                  Airtel customer support has been notified about the posted complaint.
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                                    V
                                    Vaibhavgt
                                    Nov 17, 2020
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                                    Resolved

                                    I had done a recharge for my number [protected] for rs 558.
                                    Ref#IGAJVWOAP7 on 16Nov20.
                                    It is not showing on the app.neither am I able to connect to anyone on their helpline 121.

                                    Their is no way to connect if your transaction fails on Airtel app. Also I am going to give 1 star rating and ask people not to ever recharge via the app. Airtel doesn't support app transaction failure yet.
                                    Nov 17, 2020
                                    Complaint marked as Resolved 
                                    I was able to connect on 198 to a executive after a lot of time and got it resolved
                                    Airtel customer support has been notified about the posted complaint.
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