Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 261

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
intu93
from Hyderabad, Telangana
Nov 4, 2020
Report
Copy

Hello, i have been airtel from years and suddently i get no service error, i have been doing recharges and this is how i get repaid. i visited the airtel office there it shows SIM ACTIVE but it has no service, i tried in 2 other phones, tried manual network selection, did a recharge of 49 and as 199 was already active. PLEASE HELP!
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pon Sivanantha Jothi T
    from Kota, Rajasthan
    Nov 4, 2020
    Report
    Copy

    Hi Team,
    My Airtel Sim got deactivated automatically Two days back and there is no signal available to contact customer care. When I have called the nearby Authorized Airtel store (Nagercoil Location) from my another mobile number, they informed me to visit the store and pay INR50 for new SIM. Is it mandatory to visit and pay? or is there any other option available to resume my sim service?
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mac V Mac
      from Mumbai, Maharashtra
      Nov 4, 2020
      Report
      Copy

      Dear sir,

      I am writing on behalf of my son's Airtel No [protected] which we he is using from very long.

      Today he is getting some problem while using internet after recharging netpack. He is not getting 4g. So he remove the sim and installed again. But he is not getting the 4g. When he called up customer care they informed your sim is converted to prepaid to postpaid.

      Sir, I am not understand why without informing they can convert. Please solve the problem as early as possible or else we have to complaint to consumer forum.

      Mahesh Fofandi
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Veerakumar vk
        Nov 4, 2020
        Report
        Copy

        Instead of my number i have recharged wrong number

        My number : [protected]

        wrong number : [protected]

        Amount : 1498

        Transaction ID :[protected]

        Request you to please assist me.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amilu
          Nov 4, 2020
          Report
          Copy

          This is the second time I complained aboutone.airtel.in/rcconf server issue. I can't go to any website. How can I apply for college, How can I do my college stuff, This makes me really upset, I'm really fed up with this error, Please resolve this error
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vipin C
            Nov 4, 2020
            Report
            Copy

            Address: Calicut

            Dear Airtel Team,

            Yesterday I have ported my SIM from Airtel postpaid to prepaid.

            After that no network .. Totally out of service

            I have contacted Airtel store, they advised me to change sim. I got the new sim and inserted it in the phone 1st slot.

            I receied a msg stating "your services have been set. Please restart handset". After the restarting network went again and getting a "no service" message. What is the issue.

            Totally frustrated with Airtel service

            If you can't fix this issue please let me know the porting process to JIO/VI

            Ref-
            RVLPR[protected]
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jitu9557
              Nov 4, 2020
              Report
              Copy

              Address: infront of mandi samiti, kalika nagar, tirwa ganj ,kannauj ,uttar pradesh, pin code -209732 Mob no-9161393980

              Dear sir,
              With due respect i want to acknowledge you that a mobile tower is going to install in a residendial society where only ine plot of size 20*40 are left rest in residential for people. And no permission ask from neighborhood people.
              Sir lots of harmfull radiations, generator vibration and sound are emitted from it which is harmfull from all residents.
              The mobile tower are installed at low height as per Supreme court ruling such tower are illegal and should me removed.
              Having mobile tower in neighborhood can also pose many health problems.
              So its a kind request to you ghat please look in to the matter and direct to shift the tower some suitable location. Thanks
              Faithfully- all society member.
              Full add- infront of mandi samiti, kalika nagar, tirwa ganj, kannauj, uttar pradesh, pin code -209732
              Mob no-[protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Savan Sarva
                Nov 3, 2020
                Report
                Copy

                Hi,

                I am owner of C401 and from last one year I am living in Citrine Housing Society Marunji Pune. But from last one year and before that Airtel has worst service in Marunji Pune. It's a request to fix this issue by providing proper customer service and good range for prepaid and postpaid Airtel SIM

                Thanks
                Savan Sarva
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vipin Chandra Pal
                  Nov 3, 2020
                  Report
                  Copy

                  Dear Sir,
                  I got my number [protected] converted from postpaid to prepaid on 01.11.20. I was told at your store at Phase5 that the number would start when I recharge for Rs. 219 after half an hour. I tries seven times on 01-02.11.20 but every time the amount got refunded. I visited two stores in Phase5 and Phase3B2 on 02.11.20, they also tried to recharge but it could not be done. Today I have spoken to customer care and they advise me that I should wait for resolution till 09.11.20. No reason for the problem was advised nor any clue has been given for such inordinate delay in resolving the problem.

                  May I expect an urgent resolution to the problem and a call from your office on urgent basis.

                  Regards,

                  Vipin Chandra Pal
                  Mobile - [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    Er Siva Bharathi
                    Nov 3, 2020
                    Report
                    Copy

                    Address: airtel india

                    Hi,
                    yesterday nov 2 2020 i recharged to [protected] instead of [protected] through hdfc online net banking .i want refund
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harendra Dhiman
                      Nov 3, 2020
                      Report
                      Copy

                      Address: Delhi

                      I have ordered a fasttag for my car on airtel payments bank with trust and belief that, i will get it on expected timelines of 14- 16 days. I have ordered it on airtel thanks app on 29th of Sep 2020. I got a sms saying on 20th Oct that my fasttag is generated and shipped. On 24th Oct I got a delivery message from Airtel. But it never delivered to me. When I drop an email for the same they respond me again with a new shipping message, Since that, the status showed as "shipped" in airtel thanks app, but it is not delivered even after 1 week since the status is marked as "shipped". I called airtel bank customer care multiple times, mostly i got ivr message saying that all customer support execuitves will call you back but i never recieved any call. Every time they are replying me that this delay due to Covid situation as delivery of the non essentials are not deliverable, but i never got the fasttag till now. I have mailed the airtel bank support email id [protected]@airtelbank.com, pno, grievance. Officer etc, but it is of no use. Every time they are providing some ticket number (Upto now i got 3 ticket numbers (Re: FasTag not received [CASE:7293366] [CASE:7336533] [CASE:7396240]). Every time they provided some consignment number to track with dtdc courier (Consignment number - x[protected] with comments saying that the consignment number is ready for tracking in 1 - 2 working days, but i was never able to track the consignment number of indian post. Always i get no data found message, if i track in india. Post website. 400 number is totally waste as I never able to reach any customer care executive on this number. Only ivr says that we'll contact you. I am very frustated with this kind of delay / worst service provided by airtel payments bank. I started loosing trust in airtel. Can you please help to escalate this issue to some senior officer in airtel?
                      Airtel customer support has been notified about the posted complaint.
                      Nov 03, 2020
                      Updated by Harendra Dhiman
                      Contact no [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nirmal21
                        from Powai, Maharashtra
                        Nov 3, 2020
                        Report
                        Copy

                        Airtel DTH - pathetic service they are providing. Dish is installed near by tree and they are claiming charges for shifting. As per Airtel customer care, customer should aware all about this during installation time. They wont be responsible for any thing. Every month they will collect charges only. I moved for disconnection, their back end support team ensures all the problems will be addressed with in next one week and requested dont go for disconnection.
                        Nothing is happend for one month. I couldnt recharge due to that obstruction and when i ask customer care, you can remove.But we wont refund any thing.
                        these are the tickets i raised.
                        31863127, 31957479, 32054604,[protected] some tickets are closed without my knowledge and when i ask that, you might not be received the SMS.this is not our fault.
                        I dont know what to do next.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AkshayTrivedi
                          Nov 3, 2020
                          Report
                          Copy

                          Address: Near bank of baroda senthi chittorgarh rajasthan

                          Dear Sir/Madam,

                          This is to inform you that i made a payment of Rs. 2, 829/- on 18/10/2020 to buy new connection of Airtel Fiber (Application no.[protected]. But after 3-4 days regularly calling to executive (Mr. Lalit suthar) who wasn’t even picking up my call then his partner come and said the there is connection problem in your area and so broadband can’t be installed and your amount will be refunded within 7-10 days.but After no massage are for refund . But till now i haven’t got my refund amount.

                          Mujhe abhi tk kuch nhi mila h na refund hua h abhi tk mujhe kabse ese hi tala ja rha h
                          +3 photos
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Meghomi
                            Nov 3, 2020
                            Report
                            Copy

                            Please rectify my name in the bill from Meghana Majumder to Megha Majumder. My mobile number is [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              X
                              x66426
                              Nov 3, 2020
                              Report
                              Copy

                              Address: New Delhi, India

                              Airtel advertising that, when we recharge a plan before the expiry date, the new plan will start only AFTER the current plan is over. In one of my two Airtel numbers, the pre-paid plan of Rs 49 expires on 2nd November 2020. I recharged my prepaid for Rs 49 on 31st Oct 2020, which gives a talk time of Rs 38.52, 100 Mb data and provide a validity of 28 days. Today is November 02, 2020. My Airtel Thanks app should show validity as 28 days, since the expiry of previous plan is on 2nd November. But it shows the validity of only 24 days. That means it added only 26 days instead of 28 days, AND start the plan immediately after charging. In my earlier recharge also it added only 26 days, but I didn't put much thought to it. Now I have to cross check the validity date whenever I charge my other number with unlimited pack.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gerard Fernandes
                                Nov 2, 2020
                                Report
                                Copy

                                Address: KHAPARDE GARDEN,SAMADHAN NAGAR,POST CAMP

                                Good day Sir,
                                I had recharged a data pack of 50 Gb Rs 251.
                                my money got deducted from my bank account but Data is not recharged..(CITRUS PAYMENT SOLUTION)
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mrinal9
                                  Nov 2, 2020
                                  Report
                                  Copy

                                  Today, on 2/11/2020, i tried recharging my number by rs 149. the amount was deducted but recharge was not done. i tried again, but the same result. airtel has deducted rs149 twice but hasn't recharged my number.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Happy Pbs
                                    Nov 2, 2020
                                    Report
                                    Copy

                                    Address: VILL.KOON P/O TOURKHOLA TEH SANDHOLE

                                    Every time i try to send a message to port my number... error occurs :phone format is invalid...how i can fix this
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rajdeep singh55555
                                      Nov 2, 2020
                                      Report
                                      Copy

                                      My data quota ended when it was supposed to be unlimited now from 300 mbps to roughly 1 mbps now think i am going to go with hathway and remove this airtel xtreme fibre
                                      Airtel customer support has been notified about the posted complaint.
                                      my issue was resolved by giving me 200 gb data for free

                                      that is fine
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Baseball 12340
                                        Nov 2, 2020
                                        Report
                                        Copy

                                        I haven't been able to stream vids for the last 7days as my cellular data is working very very slow. Please fix this as soon as possible
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit