I had submitted a request for relocation from Guduvancherry to Anna Nagar, Chennai on SEPTEMBER 28TH, 2020. After multiple customer service calls, engineer calls and mails, I have still not received my relocation. But the Airtel executives have closed the request without any consent from my end. I have prepaid for 3 months connection. I have not been able to use my connection for almost 2 months now. I get calls from customer service executives whether they can close the request, I keep answering that I have still not received my connection. One fine day, they make their own decision and send me a message saying that the service request has been closed.
Later after a couple of mail, I keep getting calls from engineers but not a single person has come to fix it till date. I am fed up. I'm surviving on 4g. This is how I work. My productivity is affected. I would like a solution to this.
Jan 3, 2022
Complaint marked as Resolved 3 months later resolved
Airtel customer support has been notified about the posted complaint.
Dec 17, 2020
Updated by Sharmilla Seetharaman Till date no solution. They just keep getting more annoying by the second.