Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 261

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I ordered a prepaid sim card. After I ordered it, they notified that I will have to pay extra Rs. 100 just for the deliver charges. This made me frustrated, things like this should be mentioned early on. I would gladly go the Airtel Centre instead for a Sim. I'm a former Airtel user who wants to continue and this go this way.

I hope this gets dealed soon and my order is cancelled....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vaishnavi North 24, Kempapura- Hebbal Bangalore (560024)

I applied for Airtel Broadband connection on 03-Oct-2020 and made payment of Rs. 2828/-. Now they are saying they do not have necessary infrastructure to provide connection. They said will initiate refund but i have not received any sms or email or any sort of confirmation. Not able to reach Airtel executive over phone. How should i get the refund processed? They do not have any specific email address for broadband customer support...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zeeshanali8143
Report
Copy

Email id registration for esim

Hi,

I want to convert my airtel physical sim to esim, while sending sms esim emailid to 121 i got reply that my email id is not registered.
I have registered my email id in airtel app and also verified it.
Please let me know if i have to do anything else to register my email id against my mobile number to get esim.

email id :- [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Layi
Report
Copy

Regarding prepaid issues

Hlo I am Rashi Gupta
Yesterday I recharge my phone no. [protected] through airtel thanks app via debit card
The amount got deducted from my card but recharge has not done.
Airtel sent a message which says
" payment of rupees 399 done via airtel thanks app through debit card has been processed Order Id 672110************* You will recieve the order confirmation within 4hrs"
It's been more than 12 hrs and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I've done recharge on 11th October on my phone no through Airtel Thanks app
I recieved the msg that "payment of 399 is done Order Id 6721************** you will receive order confirmation within 4 hrs"
Since then I haven't receive any message regarding confirmation also my Money from debit card deducted without crediting recharge
I want my money back or recharge my data pack...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
khusbu selarka
Report
Copy

Airtel Issue with Prepaid

Address:Borivali, Rahul Classic

Hi,

on 12th October 2020 i have recharged Rs.598 plan to my new (MNP) airtel SIM via debit card.
the amount got deducted from my account. but plan didnt get recharge.
Please look and help to resolve the same query.

Recharge Receipt Details
Order ID :[protected]
Paid by:- Axis debit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029

I am a senior citizen, aged 72 years. I am using postpaid Airtel Mobile number [protected] Airtel Relationship Number is [protected]

While paying mobile bill on-line on 26th August 2020 as against the bill amount of Rs. 352.46 (Rupees Three Hundred and Fifty Two and Paise Forty Six), the payment has been made as Rs. 35, 246 (Rupees Thirty Five Thousand Two Hundred and Forty Six) due to missing the decimal inadvertently. Bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Tyagi 01
from Dharwad, Karnataka
Report
Copy

Number hacked

I am using Airtel number [protected].
As it is corporate number, it is used for promotion and available on sites.

I found something strange since 9 th Oct. Someone did shopping from my Ajio wallet for Rs. 6000 . I even did not received any confirmation SMS .
This person hacked my Airtel account and logged in my Ajio account through OTP which he is using since 9 th October. He is accessing SMS services of my number....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Tyagi 01
from Dharwad, Karnataka
Report
Copy

My mobile number is hacked

Address:India, A 134, lajpat Nagar, Sahibabad, Near Laxmi dairy

I have an Airtel phone number 954001**** As this number is used for corporate promotion. So it's available on sites as well.
Since 9 th October, I found something strange.. someone hacked my Ajio app account . Used my wallet amount of Rs. 6000 for shopping. Then I have checked and notice since 9 th October, I have not received even single message on my phone.

This person hacked my number and any OTP and any other confirmation,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
soumyo sarkar
from Kolkata, West Bengal
Report
Copy

Network issue unsolved

Address:howrah

I am soumyo sarkar, i used airtel ph no [protected], we live in howrah podrah 711109 podrah baroary tala .satyen bose road west bengal. the service of airtel is very bad and i called airtel service center for help but they can't help me . i need well network for video chat with doctor, kindly repair this i need well network,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Robin Kad
Report
Copy

Worst services of customer care

Worst and extremely bad service from airtel and his company and its customers care perosna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I paid amount yesterday(10/10/2020) on airtel but that got debited from the bank but recharge not done. Now the problem is airtel doesn't have a good customer care service and they are not responding. I just would like to get my refund back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,

This is regarding the new connection applied for.
The DTH customer ID number is [protected] .
and DTH order number is 53403539.

Due to some reason connection could not be established at my home.

So, I requested Airtel Xstream Dish to please cancel the connection and refund the amount paid by debit card to my concerned account.

Please note that the DTH is not installed/activated.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:India

My Mobile number [protected] has been 'inactive' as I am overseas. I want to get it activated. Recharging from net banking and thru the airtel app returns as 'payment failed'. Kindly resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pocket A-49B Ashok Vihar Phase-2 Harihar Apartments Delhi-110052, Pocket A-49B Ashok Vihar Phase-2

[protected]
Raju Nawani
Bill due on 14.10.20
999 added for Amazon yearly subscription which was not provided not informed not requested by me. It should be removed and generate new bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
agni1980
Report
Copy

Cheating by Forging in App

I use Airtel Dongle for Wifi. Every month I pay my dues on time. Airtel time to time stops working or slows down speed and now the Airtel app is not working... I have complained numerous times and sent emails. Just got some stupid calls but no resolution... this way my payment date has arrived but I cannot pay the bill. These cheats in Airtel will charge late fee and once I pay the higher amount they fix the app after so much of pain. This...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Ashok Mhatre
Report
Copy

About internet and calling issue

Address:Village - kopar , post - Johe , taluka - Pen , dist - Raigad , state - Maharashtra , pin code - 402107

Sir, it has been 5 months since I've not been able to browse or use internet . I've register about 5 complaints since May 2020. Everytime I contact to customer care service of airtel they some date and ask me to wait for 7 days 10 days but problem is still going on. I've to attend online lectures and I've not been able to do that . In my village there isn't any service of broadband so I don't have any other options but to stick with the mobile...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotiska Das
Report
Copy

Internet data finished mysteriously

So the Rs.598 pack started today so I should have got 3 gb of data . But when I checked right after midnight it shows I have 0 mb of data left. How ? And I had 4 1gb data coupon to use. I used 3 then how is it showing that I used all of them ? Compensate me for the loss of data...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D k sharma29
from Delhi, Delhi
Report
Copy

Embezzlement of money deposited

Address:gurugram
Website:airtel payments bank

Though air-tel makes a lot of fraudulent ads about solving the complaints of its consumers but in fact they are the biggest cheats in whatever endeavor they are engaged in !

Recently I deposited Rs 558 +558 via UPA for which they acknowledged the receipt with UPA reference number, but not credited the amount to my wallet, as someone at theirs has embezzled the amount and they are trying to cover up the fraud at their end by...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishwas.indian
Report
Copy

Submitted PORT IN request

Address:Runwal Regency, Near Kishore Industries, Majiwada, Thane

Submitted PORT IN request 1 week before from Vi to AIRTEL for 2 numbers, out of which 1 got ported successfully, while other is NOT registered on NETWORK since last 2 days. There is no reply from Vodafone as well as AIRTEL.
Vodafone is least bothered for OUTGOING customer, but atleast AIRTEL must resolve the case for NEW customer into their family.
Don't know whom & where to approach, can TRAI help into this ??
Pls revert...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy