Airtel Complaints & Reviews

Airtel prepaid mobile — About GPRS card Cast 450/-

Dear Sir,
I want to activated my GPRS Internet Card of Rs. 450/-. I send the SMS on 3rd July 08 at 12.03 PM but still i have not got any response about activation.

Airtel Prepaid — Mobile office activation

trying to activate mobile office on my nokia 2600-c but airtel has not sent the settings yet

NAZRO KO NAZRO KI KAMI NAHI
HOTI HAI
FULO KO BAHAROOO KI KAMI NAHI HOTI HAI
FIR HAME YAAD KAREGENA VO,

VO TO ASHMAAN HAI
OR ASHMAAN KO SITRO KI KAMI NAHI HOTI HAI

respected sir, in my headset motorola w270, i want airtel live.i have setting already setting, but airtel live is not aceess on my headset. so i had call in customer care, after that my complaint is not solved, i have written complaint 5-6 times after that my problem is not solved. so kindly solve my problem.

Dear Sir,


The above mentioned numbers are taken under the name of ALRAS Fruits Pvt. Ltd. and are Airtel Postpaid GPRS 99 (unlimited)plan numbers. These numbers are already activated but internet is not accessible on these numbers. We are unable to use GPRS facility Please activate GPRS on these numbers. The Airtel numbers are [protected]/62/63/64.



Rajat Sharma

Director
Alras Fruits Pvt. Ltd.
Contact No. : +91-[protected]
Office : +[protected]
Fax : +[protected]

Please Mera AIRTEL MOBILE OFFICE active kar dijiye

sir, mene 17 september ko MO activate karaya par jab mene net chlane kossi kar tho vo seva activate nahi batha rah tha par mera balance tho dedudect hoo gaya tha.

aap se meri ye request h ki aap meri iss complaint ka uutar de.thank you..

mera mobile no h [protected]

calls deatial

My airtel number [protected]
i have a setting problem so dilivered to setting my NOKIA6303classic

please stop all sms to my mobile no [protected] all types of sms on chargeable like
jokes astrology news cricket etc with immediate effect

please stop all sms on chargble sms with immedeiate effect against my moble no
[protected]

i m Khalid pasha using airtel prepaid connection from a long time and i m using mobile office (mo) internet feature provided by airtel
i have been charge every day for RS 15/- but the speed i m gating is not enough to load internet page i have to refresh the page for 10 to 20 times to load an single page example to load WWW.Google.com, yahoo.com or any another web site on my laptop

i have complained on the 121 customer care number number of time and have only been give only time that i will be receiving a call from the tacknikil department and they say the problem is solve and nothing happens

i was told that with (MO) SERVICE I WILL BE GATING THE SPEED OF 30 TO 40kbps
the speed is what i m getting is not even 1kbps
i have 1s more given my complain on the techinecal department of gprs and waiting for my problems to be solved

not sour when it is going to happen

help me AIR TEL PLIES HELP
REGARDS
KHALID R PASHA
[protected] CELL NUMBER

gfgd

i have already regisered with ndnc on 24/4/2008 and my registration no is f[protected]. but still massages and calls recived so kindly stop all of this

Sir/Madam,
I have registered my no.[protected] of Airtel on DO NOT DISTURB option of airtel on 24/04/2008, and my Reference Number is f[protected]. but still i am recieving the prerecorded calls from airtel which cause me a lot of trouble.still they have not blocked such calls..

do not send unusual message on my mobile

I have registered with Airtel DND service around 2 years back, things went good for 1 or 2 months and all of a sudden I again started telemarketing calls and sms. I am getting sms from names like TA-IMPORTER, MD-TIBBD, and calls from Kotak Mahindra Life Insurance. Recently I got call from Kotak mahindra thrice in 1 week. The reference number for my DND is S[protected]. When i speak to airtel guys they tell me that everything is OK at their end. I really dont know whom I should raise the complaint to.

Amit Arora
[protected]

I keep getting SMS and phones even though I have registered for DND. I keep getting phones from Reliance office in Delhi. The number is[protected]. I warned that I would call and complain about them to which the person told I should go ahead and call as soon as possible. If no action is taken I am going to complain to the zonal officer.

Hi All,
i have registered in DND. But still i am getting promotional calls and messages.my DND registration no: i[protected].what am i suppose to do? please somebody stop this & help me to resolve this.if such things don't work, then why do they introduce such services.

Airtel Sucks to the Core and I am waiting for the Mobile number portability. Airtel is a bunch of hole and yes I want to come and deep fry whoever is responsible. I have put DND and even after forty five days I am reveiving the calls regarding Airtel Super Six

How many people met with accidents because of you guys.

Come on I will sue if I receive any more calls on super six, stick it in your

Complain for Airtel DND Services

SirMadam,

I have been getting regular promotional SMS while I have been registered DND more than 10 months ago vide my DND Request no. S[protected] dtd. 17/02/2010. My airtel number is [protected]. Whenever, I contacted to customer care of airtel after getting such SMS they spoke me your problem will be resolved within 15 days. But in between or after promising day, I again got & continued such SMS on my mobile. so, why do not stop while I facing problem. Kindly take the action to stop such promotional sms & calls.

Thanks & Regards,
Vijay Kumar Jha
Mob. No. [protected]

DND
sir, please help me, i took an idea sim in this month with no. [protected], and i think 5 or more times a same message is coming with the name - AD-AIRTEL, containing these msgs :

"your bill dated 09-jan-11 of rs. 1679 for your airtel fixedline a/c no. 15863697 is due for payment on 28-jan-11. please ignore if already paid."

what is this ... i dnt have any airtel connection and my idea no. is new, then hw they can sms me like this . please do something fr me, otherwise after tomorrow they will msg me little diff. frm the above, they will surely going to add the amt after due date ...

pls do somthing fr these kind of invalid messages and calls.

I fully agree with Amit Arora's comments. All those things should really happen to these money-greedy people who have no respect for customers and India as well. Our politicians and these companies like Airtel are together making our country one of the worst in the world. I guess all these greedy people have originated from the worst nalas ... Utterly rotten politics and the same with these telemarketing greedy lousy people, esp Airtel.

I just want to add to my above comment here:

With Airtel's utter disregards to customers, I want to tell them only one thing: If they believe in Karma, then know this, each of your rotten employee will see their mother taking rebirth as a randi and will be torn apart by gangs... all this just because of your greed and nothing is worse than to see your dear one suffer because of your sins. Feeling really sorry for your family members who may have money today, but very bad fortune awaits them because of your sins towards the Indian consumers. The ball is in your court now.

A very very dejected Airtel consumer. There is no need to provide the mobile number also, because there will be no justice done to us whatever we do.. however loud we cry. So the only justice left will be you lousy people seeing your dear ones suffer the worst and forever. They shall suffer because you chose such ugly methods...

I'd registered for DND when it was announced in Aug 2007 itself & have made repeated complaints to Airtel since then & even after several assurances from airtel customer care, i continue to get unsolicited calls & SMS's for promotions of everything from personal loans to free credit cards.

Now i receive a "test sms" from a certain, "TD Snapdeal". !! Wow !! that beats everything, when i've never asked for any dealing with the so called TD !!

I'm most disgusted with even the call center no : 121, since when we call, we are not given an option of queries for DND. Even in the website, there's no provision for registering complaints reg DND !!

Regards

Your most unhappy customer !!

Vasanth

Mob No : [protected]

pls deactivate my subscription for auto payment of my airtel postpaid bill thru icicivbp. it is getting double paid for past few months. i have made standing instr in citibank bank. pls do the needful as earlier as possible

Dear sir/madam,

sub: airtel postpaid bill amount exceeding the credit limit, without notice

I have used airtel prepaid connection for last 3 years in NCR, last month I have converted to postpaid. My plan is 2G combo, 399 Rs, as per my plan, i have 1.5GB 2GB GPRS free and 750 mins local call free.

Now, as per their bill, I have used 1.9 GB, for this extra 0.4 GB they are charging around Rs.4000 extra amount.

But as per my mobile data usage, i have used only 1.4 GB, and I have kept balance 100 MB as spare.

If suppose if any how I had used 2G data more than the alloted to me, Airtel haven't messaged me regarding extra data usage and they have directly reflected in the bill. So why should I pay extra 4000 Rs for their system fault. And this amount I can never pay.

I do not want to take this risk in future, as they can bill me any amount. But I want to stick to my mobile number. Their customer care are imposing me to pay this bill amount otherwise they will stop my number.

Kindly help in this regard.
Abhinav Gupta
[protected]
E-110 Sector 15 Noida, 201301
[protected]@gmail.com

I am not getting my post paid bill from last 4 months. I have regularly followed up for the same thing and they conformed that my Jan bill is Rs 7.32, Feb bill is Rs 0, March bill is also zero and April bill the have given Rs 8775.71. This is totally fraud. They said that they have some technical issues. So why would a customer bother about the technical issues from company. Please help me. I cannot pay this amount suddenly.

My mobile No is [protected]

I AM CALLING STD CALL TO KARANATAKA DAILY, BUT THE LINE IS CUT AUTOMETICALLY BETWEEN TALKING TIME. WHAT IS THE REASON & ONE MORE THING I REGISTER YAHOO ZONE BUT I DONT USE THAT BUT THE CHARGES WILL CUT BY YOU. THAT ALSO YOU STOP IMMEDIATELY. I WANT YOUR REPLY WITHIN HALF AN HOUR. I AM FROM AMBARNATH, DIST. THANE. MAHARASHTRA. I[censored] DONT REPLY I SEND MAIL AGAIN & AGIAN. DO THE NEEDFUL URGENTLY AFTER RECEIVE THIS MAIL CALL ME ON [protected].

THANX

ABHAY G. KAVYA

Customer Care Executive
sub . HELLO TUNE ISSUE
i am ashwani kumar ITS MY CELL NO.[protected]
sir
sir AWESOME SERVICE BY AIRTEL MY HELLO TUNE AUTOMATICALLY CUT BY YOUR SIDE
mein customer care pr call rate km ki jaankari le rha tha aap k Executive n hello tune ki jaankari k bare mein bola or hold krwa kr lkin us person s baat nhi hui or call cut gi tbi sms aha ki aap ki hello tune cut gi hi mein dubra call ki jain s bat ki tb usne hello tune dobra lega di lkin 1st caller tune nhi koi or phir mein call ki koi jawab nhi phir call ki tb us Executive n cmplnt no diya vinod s bat hui cmplnt no hi364605 time 7.53 pr baat hui aap reqest hi ki aap mere cell pr 1st call tune dubra lagii jay or mere ko bina jaankari diye call tune kaise cut mein y jaana chhta hu jb ki mere s pasie cut chuk hi CALLER TUNE NAME CHARKHA PURAN CHAND AND LAKHWINDER WADALI SONG
KINDLY SOLVE MY PROBLEM
ASHWANI KUMAR
[protected]

sub . HELLO TUNE ISSUE
i am ashwani kumar ITS MY CELL NO.[protected]
sir
sir AWESOME SERVICE BY AIRTEL MY HELLO TUNE AUTOMATICALLY CUT BY YOUR SIDE
mein customer care pr call rate km ki jaankari le rha tha aap k Executive n hello tune ki jaankari k bare mein bola or hold krwa kr lkin us person s baat nhi hui or call cut gi tbi sms aha ki aap ki hello tune cut gi hi mein dubra call ki jain s bat ki tb usne hello tune dobra lega di lkin 1st caller tune nhi koi or phir mein call ki koi jawab nhi phir call ki tb us Executive n cmplnt no diya vinod s bat hui cmplnt no hi364605 time 7.53 pr baat hui aap reqest hi ki aap mere cell pr 1st call tune dubra lagii jay or mere ko bina jaankari diye call tune kaise cut mein y jaana chhta hu jb ki mere s pasie cut chuk hi CALLER TUNE NAME CHARKHA PURAN CHAND AND LAKHWINDER WADALI SONG
KINDLY SOLVE MY PROBLEM
ASHWANI KUMAR
[protected]

Dear Sir,

I am really unhappy with airtel sercive provide to us they simply say that we are telling them to activate the service with out our permission and the charged for that simply my no is [protected]. if this things are not going to stop at once then i will have to lodge a compliant in consumer court for this things
your excecutives are not at all good in conversation and the also don't provide the proper service if this is not going to stop then i will definately lodge the complaint to consumer court.

kindly pay attenstion to this problem as soon as possible.

I had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
please help. my mobile no [protected]

Please deactivate cricket sub pack my mobile number is [protected]

Dear Sir


I had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
please help.
Thanks...(my cell no.[protected])

I had subscribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription immediately.
thanks.

I had subscribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription immediately.

my mobile no:[protected]
thankschandr

how to deactivate speed flirt. i am deducting 1 rp per day

Deactivate cricket sub pack charged Rs.10/-per week

I received message from 64611010 that (cricket sub pack subscription service on airtel WAP & they deducted Charges Rs.10 from my account

But I have not active this service so please deactivate this service & reimburse amount to my accounts
my no-91-[protected]

please deactivate my cricket sub pack service. i've been charged rs.10 every week.

please deactivate my cricket sub pack service. i've been charged rs.10 every week.
my no. is [protected]

I had not subscribed for cricket sub pack service on airtel wap.
But, i am losing my RS.10/- per week.
I m unable to deactivate this service.
please be kind enough to deactivate my subscription immediately.

Thanking you.

i am losing account 10 rupees for cricket pack.kindly deactivate this pack for me, then it's possible reimburse the money. i am facing this problem last 2 months.i called to custemer care officers for several times.my mobile no : [protected]
thanking you,

i had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
please help.
Thanks...(my cell no.[protected])
karan patel

Pawan kumar gond
[protected]@gmail.com
Deactivate cricket sub pack 10 rs./week

Please deactivate the cricket sub pack charged Rs. 10/-week

Please deactivate cricket sub pack
My number [protected]

Airtel WAP — Unsubscription of (Cricket Sub Pack) Service

I received a SMS from 64611010 i.e. Thanks for using (Cricket Sub pack, Subscription) subscription service on Airtel WAP. You, ve been charged Rs 10.
My No. is [protected].
Please deactivate/Unsubscribe this service.

Please deactivate my cricket sub pack service. i've been charged rs.10 every week.
My no. [protected]

please.. Deactivate my cricket sub pack charged Rs.10/-per week

I received message from 64611010 that (cricket sub pack subscription service on airtel WAP & they deducted Charges Rs.10 from my account

But I have not active this service so please deactivate this service & reimburse amount to my accounts
my no-91-[protected]

AirTel — unsubscription of WAP

everyweek RS20/- deducted as a charge wap subcription so i want to unsubscripe. so many complaints registered to customercare but till time amount deducted.so if you are not rectify the problem i will submit the airtel sim.expect your earlier remedy

I received message from 64611010 that (cricket sub pack subscription service on airtel WAP) & they deducted Charges Rs.10 from my account

But I have not active this service so please deactivate this service & reimburse amount to my accounts
My cell no is 91-[protected]

i have susbcribe for sped flirt services a year ago it's a chatting portal but as of now i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every month as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soom as possible, my number is- [protected]

DISABLE SPEEDFLIRT

hi, i sweety

i have not susbcribe for sped flirt services, but for this service 1 Rs/per Day charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soon as possible, my number is -[protected]

i have not susbcribed for sped flirt services, but for this service 1 Rs/per Day charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please deactivate it as soon as possible, my number is [protected]

my number is [protected] if ny1 knws how2 deactivate it then plz help me

I just want it to get deactivated early

i have susbcribe for sped flirt services a year ago it's a chatting portal but as of now i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every month as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soom as possible, my number is -[protected]

i have not susbcribed for sped flirt services, but for this service 20 Rs/per month charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please deactivate it as soon as possible, my number is [protected] plz heip me plz

I have wrongly activated this service . I have received a message to be charged RS 20 in 2 days. So please unsubscribe it.

i have a speed flirt servise plz deactivate on [protected]

Friends,
Go to Edit Profile in ur speedflirt...and at the end u'll find a small small logo called Unsubscribe...just click on dt and u'l b free from this service forever...

I have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.

have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.
ANd for this they charging 10 Rs per message. I do get 5 to 20 message per month. Even I did not subcerbed for this.

Even I am getting these SMS daily . As per TRAI directive one cannot send such SMS with number like 56563, without the Identification of the senders source location.I started receiving the message after one of my friend gave my AIRTEL number to MegaMart shop for getting a FREE T-shirt since they insisted for him to give a AIRTEL number .
As I have found ---
Bulk sms gateway/shortcode 56363 - " Nazara is a leading mobile entertainment company focused on the 100 million+ mobile subscriber base in India. We develop a range of branded and original mobile content that is highly relevant to the culturally diverse consumer base in the country."
I guess this is the company is sending the SMS.

All r requested to check this person...
For further enquiry please contact: Rajan Tiwari Asst. Manager –Business Development Nazara Technologies (P) Limited.
Contact Number : [protected]

TRAI directive can be read at

http://www.trai.gov.in/WriteReadData/trai/upload/Directives/131/direction10dec08...⇄

Direction under section 13, read with sub-clauses (i) and (v) of clause (b) of sub-section (1) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) regarding the insertion of Telecom Service Provider (TSP) and Service Area Codes.

my number is [protected].
i recieve sms from 56363.
and deduct 30 rs bal per month.
plz close this service.
thanks.

my number is [protected].
i recieve sms from 56363.
and deduct 30 rs bal per month.
plz close this service.

My number is [protected] this number is not going any out calls and sms
plz find the probleam.

56363 messaging services — unneccessary sending the messages

From 56363 messaging services i am getting uneccessary messages not only day bt also at 3 am at morning. i am complaining against this company because due to there messages i can't even complete my sleep and due to this i suffer in my work at day. i need the copalsation atleast 2, 00, 000 of rs from this company ...plz help me, because i am sick n tired from there messages.

My number is [protected] and i am receiving messages from 56363 and every month 30 rupees deducted from my balance for this service. I have never subscribed for this service and if by mistake i did then please stop it immediately, its painful and they send sms very frequently.

please stop the 56363 services frm ma mobile no. [protected]... uselessly 30 bucks geting dedcted frm ma a/c per mnth...

my number is [protected]
i recieve sms from 56363.
and deduct 30 rs bal per month.
plz close this service.

56363 — unuseful offers and deducted my balance

dear sir
56363 this number sms me and ask the question me. I reply this question answer Rs 3/- per sms
total 25question this number diducted my 75/- balance.
please inquir about this number and inform me.

My number is [protected]and I am receiving messages from 56363 and every month 50 rupees deducted from my balance for this service. I have never subscribed for this service and if by mistake i did then please stop it immediately, its painful and they send sms very frequently.

AirTel — deactivation of airtel live.....

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.

Sir, I am receiving message from TM-02MOBILE that Congrat! Your cell no has won GBP 5000, 000 pounds in the 02 INT`L Mobile Number draw in UK. Is your office know about or any link with this regard. I had been sending message through e-mail, regarding about the claiming prize, they told me to send ascan copy and to select Cashier cheque/Bank. In reply to my message they informed me to ensure the the prize in 400000 in Indian money. So I request to informed immediately weather it true or a fraud.

Yours Consumers
Moses Touthang

Hey buddy first of all i would like to praise your skill that before going to sink you have used your sixth sense to ask someone regarding these kind of phising. OK now lets back to point in simple word you ask yourself that will you give someone even 1 rupee without any reason without getting anything instead? the answer is no you will not, so why the sender of this message will gift you such a big money? Friend nowadays as you know the technology is growing faster that speed of air and you'll have to fight at every step in your life to be safe and alive. This is absolutely nonesense, fraud and phishing whatever you call, however if you stucking in greed then at the end of the day you'll loose everything what you have in your pocket. so don't be confused all these are fraudulent and a way to earn money by cheat someone. you also can send message like this to anyone by just accessing some free sms sites. cool na hhhhhhahhhh well be aware!

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.

Please de activate Airtel Live .My No:[protected](Karnataka).

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs20/-per week for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.

The Airtel live services is manner less and Its unnecessary, as I have been charging Rs.10 for week for comic site even I am not using it and they are also charging 3 Rs for jokes SMS . Even I do not subscribed for any thing.

I will be going to do some thing against this.

Regards
M.P.Manna

Dear customer,
We are sorry we can't
refund your money or deactivate your service. To
deactivate, dial 121 and don't
malign us here else we may have
to take legal action against you.
Regards,
Ashika Singh
Airtel Customer Service Team

Most of the people are troubled with the messages and deductions from 54321 without any usage. Cust. care simply say "You've used Airtel Live.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

The company has reverted back the money twice for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.

AirTel customer care doesn't understand a very simple message from its customers?

First, You cannot auto-subscribe us without we opting for it, second you don't tell how to unsubscribe from the service.

I have been automatically subscribed to AirTel Jokes and Hello Tunes. This is purely cheating. I have been charged for this.

You are losing customers because of greedy invasive sales tactics.

10.7.2010

Sir,

Since few days Airtel is deducting Rs.0.30 or multiple thereof from my mobile phone No.[protected] and sending messages "charges have been deducted for using Airtel Live / Internet browsing.

Sir I would like to inform you that I never used Airtel Line / Internet connection and this system is not available at my mobile phone set. I do not understand why Airtel is deducting this unnecessary charges from my phone. I also informed the matter Customer Care, but did not take any steps since today.

If Airtel will not stop deducting amount immediately, I will lodge complaint against them in the consumer court and also I will go to Press and Media.

= Partha Pratim Gupta
[protected]

I am also being charged by AIRTEL for subscribing some service which i have not subscribed. I am getting messages from 54321. This has happened many times. Cust. care simply say "You've subsribe.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

The company has reverted back the money once for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.
Airtel is going to lose its base. In the coming year international companies are coming to India in this sector. So it is a wake alarm for Airtel. Please stop all these frauds, if want to survive in the market.

DINESH
BITS-PILANI
[protected]

Worst customer care from Airtel.
I have experienced the same in Koramangala branch, Bangalore.
The customer care guy name is Vinay.
He is a dumb person. He can't understand the problem also or I don;t know he may be pretending like that.

Switch to TATA DOCOMO. I'll be planning to change soon once the balance gets over.

every week or so i am being charged 10rs saying that my na games subscription pack as been auto-renewed but i have not used it at all
and moreover when i contacted the customer care they say there is no such service activated in your number
then why am i being charged
plz tend to this complaint as soon as possible
my number is [protected]
name-satish.s

Airtel Prepaid — poor cust service

tis is de worst frikkin customer service tat ive come across ive been usin tis prepaid connection for de past 4 yrs and its all bull de customer officers hardly attend calls or bloody put me on hold for a very long time or de lines r always busy hw r v suppose to bloody talk or make any calls or contact any1 in need if de service is gona be so poor an dead!!! de customer service has no coortesy at all dey disconnect de call b4 de customer even finishes talkin wat kinda ethics do yo peeps teach dem huh sumtin better b done bout tis soon

Airtel Prepaid — Poorest Service and no customer care action

No Doubt, that Airtel has the cheapest service which helps its customers to continue with their services.
But on the other hand, the service provided by them is even more cheaper.
Customer care also does not respond to the complaints that are being lodged-this, only if in the first palce the customer is able to connect to the customer care which is itself difficult.
The Network is always jammed and the complaints are never taken care of.
The Airtel MMS Service is another non functional service. Whenever an MMS is sent Rs.5 is deducted from the account, but neither is the message sent or received. Even MMSes received cannot be viewed.
Low rates are the only reason why people are using Airtel today. Or else there is no other good reason.

diconnecting services without intimation even before due date

HI, myself vibha. I have a complaint regarding airtell customer service. They do not have proper information and they misguide the customers. I got the sms regarding free sms (local) in Rs. 42. I recharged my phone. After doing several smses (local), i was shocked to see my bal. it was deducted. i called in cust. care. he said you might get the wrong sms. In this recharge pack you will get Airtel to Airtel 90 min free. For sms you have to recharge with Rs. 38. Now when i made a call to friend who's having airtell prepaid connection i checked my bal. it was Rs. 223/. After talking to her my bal. left Rs. 198/. that means no free calls. i again spoke to cust. care. they said there's no such pack is available in Rs. 42/-. I just wanted to know what the hell is this. Why airtell cust. care make fool out of customers. The india's largest telecom service having so bad infrastructure or they dont value their customer's time and money's value. If my problem is not going to solve within week, i am going to write to TRAI for the legal action against the company.

Since last three month i am unable to make a call on 121

I activated my misscall facility on 06.10.2008.But I havenot find any sms alert for misscall.I was also complain for this on 08.10.2008.complain no is 937000 date 08.10.2008

I am Shyam Sunder Goel from Chickpet, Bangalore. For the last one month Airtel signal is very bad in this area. E mail and SMS to 121 have only resulted in mis informing me that the concern has been attended. The truth is that the signal is still as bad as was on the day of complaint. I am continuosly raising my concern with airtel, but alas, it is falling on deaf ears. My mobile number is [protected].

someone plzzzzzzzzz tell me i m geeting msgs from airtel of text based service 64611001 i called many times to cusmore care but they always told me to we deactivated ur sevice but this is not deactivated yet my mob no is [protected]

i had recharged my two cards with rupess 46 on november 20 or 21 cell nos. are [protected] and [protected] today is 21st december till date i have not got balance and validity i had done recharged because i got msg from your company and i registered my complaint in 198 and i talked three time with your executive they called me and told me you will get balance and validity within 24 hours but i havn't got and today i talked in 121 customer care he talked very badly i talked between 6.30 to 7.00 in evening i have 4 to 5 connection in my home i am quit useing your cards just i msg you to inform you that just cheak my useage its too bad that your loyal customer are leaving your cards due to your bad services you should take some necessary steps even i have recording of your executive if i want i can register complaint in conumer form but i don't have that much time so i am leaving to use your card and i also suggest to my friends also to quit using your cards cause we using friendz card its cheapper but now we will start using vodafon or idea group cards.


thanx in advance now its on you, that you want take any necessary steps or not its for your company...

Customer care peopele talking not properly.
Yester day suddenly cut my balance 2 /3 Hundred I call
Customer Care At 10.00 P.M and launch my Complaint.
a man who attend me talking rudly & I ask for His name again
suddenly he disconnect call.
I am your Regular customer.& I face this type of problem
My Mobile no.[protected]

Dear Sirs,

I have on numerous occasions visited Air Tel office and requested that all PROMOTION CALL'S and MESSAGES to be bared on my mobile no [protected].Every time i am given assurance that it will stop but till date i keep receiving Promo calls and messages. To my disgust 90% of the promos i receive on a daily basis are from AIRTEL.

How do i stop this nuisance. Please help me with a solution

K.N.Dattatraya
Hyderabad
[protected]

I AM SAMEER PLEASE CALL MY NUMBER

Hello sir,

i want to reach the concerned person who can help me, but i am not able to find a way to give my compliant...anyways the story goes like this !!!.one day i got a call from a lady telling me that she is from AIRTEL & she offered me a migration scheme of my prepaid airtel to postpaid for the same number which is [protected]...i accepted the offer.The next day a person by name SUNIL came to me, filled up the form & took 300/- for which he did not acknowledge any reeipt but when asked he told the form itself is a receipt.Again after two days he gave me a SIM card aswell...there were some verifications also done by the executives.But my agony begins after that, now its been more than a month nothing 's been done till now...when i went to the Airtel office in nandidrga road, bangalore, they tell me that since i don't have a receipt, they cannot find out the solution for this...Now my concern is that your company people are least bothered to solve customer's problem. please kindly address this problem as you are losing a lot of customers..I would also want to bring to your notice that most of your employees i.e. almost 90%, behave very rudely & with a lot of arrogance...i would apprecaite if any concerned person can help me solve this proble...

I m receiving unrequested picture messages from your service 5454 sth Though it was sought once i receive them seamlessly. my no [protected]. could u pls curtail it.

very bad service by distt. level Distributor of recharges and E - top recharge in Haridwar .

MY NUMBER IS [protected] ISHU NEW SIM 04-08 K9 BUT NOT ACKTEVAT PURCHASE SIM ANIL AGENCY, GURBACHAN SINGH [protected], [protected].

I was trying for GRPS activation enqury on *567*11#, & airtel service deducted 10 Rs/ per day charges,
I didnt want to active this facility. Also i m trying on 121 customer care, but not getting response. pl. diactivate immedietly.

Pl. Deactive my daily rental GPRS pack immedietly. my cell no. [protected].
Pl... stop deducting the activating charges.

Airtel Prepaid — Poor service on Airtel Promo

Hi,

My name is Gopal Krishna Sahu and I am using Airtel prepaid card, my number is [protected].
I have recharged Rs 57 to the Airtel Promo offer on 26th Sep 2009. For some days the plan is working fine but now I facing problems as they have guaranteed discounts from the 2nd call of the day but they are charging full for all my calls. I have complained this to Airtel Customer Care 4 times and have interacted to Shaheen, Dinesh, Rocky and Shahin...

They have taken my complaints but till now no one has reverted on my complains. And I am also disappointed the way the senior people speaks at the time of complains.

Thank You

hi I am vishaal pralhad phanase mobile number is [protected] I am ushing your services more thatn One year but whenever I am calling to Air tel customer care serives the executives are disconnecting the call oftenly, latest example is of 2.12.2009 when I called for the my queries the CSE Ms.Poornima Rokade disconnected the call when I asked to confirmed wheather my validity will be carry forwarded or no if I recharge the card before the due date & also she was very rude on the call.
If it is possible then please listen to that call which I made on 2.12.2009 & I got all this information from the senior CSE of your department only when I called you after few minutes on the same day.
So please look into the matter and revert me back on [protected]@yahoo.co.in or on [protected]@gmail.com or on [protected]@rediffmail.com

Sir,
I am having airtel prepaid connection. Number is [protected].
I am very sad to tell this nowadays airtel is becoming bad in customer care.
This is not only my grievance but many more people (my friends and relative) are suffering like this but not able to know how to stop this. We had a very good and great pride feel with airtel. But last few months your continuous torture with service messages and sudden debit of amount from our account made us feel something worst about airtel.
Last cricket world cup time without our permission amount has been deducted for the score messages.
And within last 2 months we have lost more that 40 rupees, without our permission just because of kollywood cinema text messages. There are plenty of ways to know the news y should we spend amount and getting message from you?
I sent unsubscribe text message service, the message came that within 24 hrs the service will be disconnected. But immediately one more message came that your message is not valid! 3 rupees deducted for my unsubscribe message too!! It happened 3 times for me. What a cheating?
Then we called customer care number after big trouble... One lady answered to us and agreed to stop the service message and unauthorized amount deduction. But after one week again 10 rupees deducted for the text message service. With great angry and anguish we tried again for the customer care. This time we spoke with the in charge person he also agreed to stop all this and refund for the 10 rupees. But as usually nothing was happened.
Ten days before again 10 rupees was deducted. What is this nonsense? Where we can go and complaint? Even one rupee also matter for like us middle and poor class people. You have no rights to deduct any even a single paisa from us without our permission. What u r doing now is very unmannered and it lead us to think stop using airtel and spreading this matter to all my affected friends and relatives.
I still have hope at least some respond will come for this mail.

Rgrds,
Rajasekar A.P.

my no is [protected] . there is a 98 rs vouture for net validiti of 1 month but there is charges deducted from my main balance account before completion one month pleas solve this very soon.
i called customer care but there is very poor res-ponce they hold the call for 10 min & not giving the proper information and the charges also deduct for calling customer care which is 50 paisa /3minuts .so pleas take a action immediately

Airtel Prepaid Services — Promotional Messages without authorisation

There are unnecessary messages sent by airtel and other service providers without authorisation and when the message come on your phone it is charged to you my mobile number is [protected] i called customer care to stop the message was informed to send a message to stop it and will be taken care in 3 months (long procedure) but they don't stop and after that i call customer care and speak to the supervisor and he does it on his end ad it will take another 45 days from today how inconvenient for me to pay the money and get unnecessary messages

My Prepaid sim has been disabled for the lack of document submission last week 4th of Nov. I was not able to submit the document as I was out of station.

The document have been submitted by me on 15 th of Nov in the first half and was assured to start the service by the evening. The services have not yet started.

Please take the necessary and prompt action to rectify the same at the earliest.


Regards

M.S.Negi

Mobile No: [protected]

Past 20 days I am using Airtel Prepaid connection.Which is an Out of Chennai Number.Every ten minutes It display Simcard Update Started at the time No Network coverage.So I doesn't contact other after 5 or 10 minutes I got network coverage.After that same problem arise that is simcard update started.What i am doing to overcome this problem.If any one know the reason tell me.I am using Nokia 1600.

please cal me my mobile no[protected]

AirTel — Sim missing

I HAVE LOST MY PRE-PAID SIM CARD NO. -[protected]

PLZ BLOCK IT AS SOON AS POSSIBLE, SO THAT ANY MISUSE COULD BE AVOID

DETAILS:

N.VIKRAMAN,
69,GANGAI AMMAN KOIL STREET,
PILLAITHOTTAM,
PUDUCHERRY-605013.

PLZ BLOCK THE SIM URGENTLY

IF I GOT MY SIM WHAT I DO TO UNBLOCK MY SIM.

THANKS

aap ke sath jo jo huva bahut bhura ho raha hai q ki co. ko samaj jana chaiye ki market me bahut sari co. unse bhi achi skim de rahi hai fir bhi aap ke num. ke vaste aap ne unse fir num.manga magar wo samaj nahi sake...me bhi airtel ka sim 10 sal se use kar raha hu fir bhi koi seva ki baat me santosh nahi hota...thanks... MM

Hi,

I have a Vodaphone connection i also received a SMS which said "Urgent! You can win $2500 CASH in the 2009 mega promo. Call +[protected] to claim your prize. CALL NOW!

The Message Center # [protected]

Fake site they are actually hacking ur no. for further details at my email ID [protected]@hotmail.com

i also received the same sms...

I also received the same message..

My prize

I received a message from [protected], [protected] that you have won 25 Lac Rs by your airtel sim no sellection.

Hi,
I have received the same type of call and it was said that I have won 15Lac, and was asked to buy one I2Z cash coupon of 20, 000 and to tell them the number inscribed in the coupon. Then some people will come and verify it. According to me the whole thing is fraud. If any body has any information on this kindly comment.

Yes,

Airtel always does like this. I cancelled the connection for airtel and they charged my credit card for additional 2 months without any reason. I really got pissed off and given multiple complaints, calls, escalations . but of no use.

I think the only way to get money is to cheat people. I have ample proofs to show the the complaint emails, cancellation request id etc.

im using this no [protected] since 1.5yr onwrds, but nw im nt intrstd chang the no, bt due to airtel bad services today im going to cange this no, i ll use othr netwrk like idea or vodafone.
bcz as am a student nt a emplayee, so i wanna to use othr network, , due2 free sms..
i[censored] provide old plan wat i had last year, im going use this plan only..
im waitng 4ur reply.. thanking u
[protected]

dear friend, its true that u dint get a full talktime in ur REGULAR ACCOUNT while u recharged for 555...but u get a full talktime in ur special account when u recharge with 555...and u can use this amount with certain conditions appiled under the offer..forex.with a certain period of validity or for calls made to std, local, isd etc..also in order to use such offer talktime its important that u got a minimum balance in our normal account..its always better that u get confirmed about the offer with the costmercare or with ur dealer before u go for a offer recharge because all the terms and conditions of an offer cannot mentioned detailed in a message...

The issue seems to be resolved now ater mailing the Nodal officer.

i m user of no [protected] from 5 years. my no has been disconnected without intimation and reissued to other person . i want my no back . i am having loss in my business.

I had a problem from your network for last sixmonths that my balance will be debited RS15/- for missed call alerts but i dosnt activated it and also i will make a complaint to customer care and there is no response still i ashamed of myself for choosing this network .

I had a problem from your network for last sixmonths that my balance will be debited RS15/- for missed call alerts but i dosnt activated it and also i will make a complaint to customer care and there is no response still i ashamed of myself for choosing this network . My number is [protected]