Airtel Complaints & Reviews

my friends plan deactivate on 2JAN.I complaint to customer care they told me tat your friends plan will be activate within 24hrs but today is 4JAN my friends plan not activate.when cal today they dont respond me.

I am living in jharkhand and using no [protected] since last two years.. I have never applied for Hello Tunes Activation. Since last one month a stupid local folk song of Jharkhand has been set on my mobile no. automatically which is actually very cheap. Despite of talking to customer care for so many times, the Hello Tune has not been removed and I was charged for the same. I am a dignified person in the education industry and this kind of cheap Hello tune is spoiling my standards.

So, I am finally lodging a compliant here and if it doesnt work, I will refer this matter to Consumer Forum without any further delay.

Amrita Choudhury
M:[protected].
Jharkhand

Kindly de-activate the service of Airtel Live from my number [protected] I have already complained to customer care but no action has been taken yet. From last 15 days they are charging me Rs. 10/- daily for which I have not subscribed.

Dear Sir,

I m an resident of Mumbai City. I m using airtel prepaid number from last 6 years. Actually I have some problem with this prepaid service is that from last 15 days I m receiving a msg daily on my number related airtel live service that you have been charged for Rs. 10/- by using our airtel live service. I complaint also to airtel customer care executive that, "I have not subscribed for any service pls deactivate it and return my balance then they said that it is our technical problem and you got your money in next 24 hours and the service will be deactivate...we are forwarding your complaint." But no action has been taken by them and daily they charging me for this service...kindly help.

Thanks & Regards
Firoz Ansari.

sir I have lodged a complaint yestarday against AIRTEL WAP that they are charging Rs 10 daily from my account from last four days.please stop it immediately no action has taken from your side today again i recieved sms from64611010 thanks for using [subscription, Text BasedServices]subscription service on Airtel WAP. Youve been charged Rs 10. Enjoy http://m.infun.com.I do not know what is the use of complaint that they still charging please deactivate this service immediately and debit Rs 40 in my account my cell no [protected] .thanking you dharmendrakumar

My Nokia 3110 Classic with Airtel Pre-paid sim No. [protected] was pick pocketed in Sayaji Nagri Express on 05 Jan 2009 on way to Ahmedabad. For this I lodged a FIR at Bhuj City Police Stn and further I got the new sim of the same No. after producing identity documents.
My problem starts afetr the new sim got activated, I got a call from an unknown No., on qurreying the caller told that this No. is of his friend who called him earlier same day. I politely and diplomatically got his and his friends address noted with me. Then I immediately checked my phone's balance, which was 160/- Rs less from the time it was stolen. I then went to the Bhuj airtel office where I reside and asked them to provide me the Call details during that period in which the said person has made the outgoing calls from my mobile. But they said that they can't provide me such details. Though I have also given them the copy of FIR they were adamant. Then I told them I am asking these information under RTI act for my mobile, as there is nothing wrong in it. Then they told me OK we will not give you the information here and it will come to you by post on your address and 50/- Rs will nbe charged. Is this right that 50/- Rs are charged for the information ? Can they provide me the information instantly? Till 12 Jan I have not recieved any information from airtel. By getting me late, they are hampering my chances of retrieving my mobile. The person above mentioned for stealing the mobile also has not gone to the city where I contacted since then, and his shop Owner where he worked also suspects that because of this he has not come back to Jalgaon. Pl provide me assistance.

Dear Sir,

Airtel has been deducting Rs 10 daily from my pre-paid mobile number [protected]. They have cut with the number 64611010 on the dates 2nd Jan, 3rd jan, 4th Jan5th Jan, 8th Jan9th jan, Total they have cut rupees sixty. This has given be mental torture daily. I was disperate to stop so I have been calling then right from 3rd Jan to 11th Jan. This was really torture.

I have to spend 145 rupeeds which was balance in my prepaid mobile on 10th night in order that Airtel will not cut.

On my requests they have creted ten ruppees on 5th jan, 10rupees on 8th jan and two rupees on 10th Jan. I do not know how do they calculate.

Once they asked me to send SMS to 57886 with the word CSUB. I had send the SMS twice but 3 rupees they have deducted but I have got the message this service temporarly not available. Some how I have been victim and mentally upset.

Thanks
SK Raju
Plot 313 Defence colony, Sainikpuri post Secunderabad 500094

deactivation of m.igfun.com
i am from Delhi.my airtel preoaid number is [protected].
From 12th january morning i received message from 64611010.i am charged Rs 10 per day from 12th january though i did not subscribe for m.igfun.i called to airtel customer care.
as per reference number i am adviced to visit the above website and deactivate the service.but i dont even find any way to deativate the service.
kindly pay attention to my problem.

I'm a airtel prepaid customer & have 2 airtel sims & both are campus card nos. As per the campus card policy, call from any campus card no. To any other campus card no. Is 10 paise, & from past couple of days i'm getting charged at normal rate, i. E., 1 ruppee/minute. I have been following up for long now & continiously but with the wrong ppl i suppose.

I have experienced the most cheapest & useless customer care ever, the up customer care by the no. 1 service provider in mobiles, i just dont understand what & who made it no. 1, i'm really sorry that such a company with this pathetic customer service executives is no. 1, i think all [censored]s work in thr...
1. The executives dont know thr job!
2. The executives dont listen to customers
3. The executives dont have any idea abt the product
4. The executives dont have & floor supervisor or team leader
5. Incase thr is a tl or flr. Sup. Thy are having dinner/lunch or not on thr seat or busy with some other customer & finally in meeting even at night 1 am. (Joke by airtel itself)
6. May be airtel is not having any control over its executives & staff over them who are very easily fooling thr customer by giving any false update.
7. The executives dont want to understands the customers problem, bt wnt to keep the phn asap. May be that will lead to thr efficient customer service executive.
8. Every executive gives different update, bt no one is interested to listen to the problem wht customer is saying. (Airtel employees making fun of thr own company which pays them, how good is that) finally the executives will shutdown ur ivr so that u cant make any call to the customer service (Thats how airtel works).
9. The executives will tell u that they have made a note of what u r complaining bt wont provide you any complaint no. (Which clearly shows that they dont generate a complaint in thr system)
10. The airtel arc (Airtel relationship centre) why the hell have they opened so many arc's i dont understand, coz i[censored] go in any arc thr systems are down, how good is that now?
11. Bloody the useless & the cheapest & the up customer service is provided by airtel.
12. Its really shameful & embarrasing for the customers that the company which calls itself no. 1 is providing such pathetic service.

I took connection from Airtel on 15th Nov 2008 with number [protected]. I submitted all documents but nobody cam for verification for 40days and I need to change home after that. Airtel sent somebody to verify address and obviously he couldn't. I was asked to submit document again. I submitted all documents again at Airport Road Bangalore agent Mohammad(In front of Lella Hotel). He didn't send it to Airtel. Airtel sent me SMS and I talked to Customer care and thet said they didn't receive document. I talked to Mohammad again and he said he did that. He asked me to give document again and I did so. On 7th Jan Airtel disconnected my connection. After that I am going and taking to aganet daily and he is promising that connection will be reinstated again in evening that evening has not arrived yet.

I think Airtel should take strict action against such agents. They should be barred to provide connection. I talked to owner of Airtel shop Sunil also but still noaction yet. Mohammad is saying he will get it done soon by his ditributor but no hope yet. Airtel and agaent is not returning my talk time money too.

Is consumer court an option as I don't want to leave these corrupt guys.

Respected Sir,
My CUG no.provided by Northern Railway, Lucknow is [protected]. once I received a message to enjoy http://igfun.com.I accepted the service but I am NOT USING this service. Regularly receive message for charging Rs.10 to enjoy http://igfun.com.
Please send me SMS no. provided to stop this service or arrange to stop this service.
Thanking to you.
Yours Sincerly,
Prem Prakash Sharma
Northern Railway, Charbagh, Lucknow.

Hello...

Today i get the msg from the no. 64611010 to subscription text based services on Airtel wap...

this is charges rs. 10/- every day in my mobile balance...

please cancled this services and avoid my balance day to day...

My mobile no. [protected]
Regard

pls unsubscribe from m.igfun.com - my no is [protected], it is not free as i was informed

Dear
I m using PCO from past 4 months but now I'm not able to call Mobile no starts with 9620 (Vodafone No.)
Why???????????????????????

awaiting for reply...
kindly reply asap to my mail [protected]@yahoo.co.in

regards
Deepu

Ihave lost my sony ericssion mobile s.n. [protected] having airtel no. [protected] on date at 4.00p.m.I HAD GONE to lodge FIR with police, they refused to record the same.I WENT TO air tel office, they explained that they will not deactivate the same until and unless they receive copy of FIR.I have left with no option except to lodge complaint through this manner. There fore, once again i request to deactivate my no.Thanks

This mail is in regards that after registering in DNC service from 16/09/2008, I am getting the tellecalls till now. Everytime whenever i received a tellecall, i have to report and submit the same report to Airtel customer care for the serious actions. Even today i have received the tellecall from RIL money[protected]& kotak mahindra,[protected].

Reference number for Registration is W[protected]
Date of registration with NDNC:- 16/09/2008..


Kindly suggest me how to get a rid of this kind of Nuisance from the service provider.

Regards
Vinay Rathod

Even after sending message and calling in vain for decativating my Airtel WAP service it is yet to be done by the company.They are deducting Rs 10 from my rbalance daily, I don't use the above emntioned services. By not deactivation this they are forcing me to stop using the number which I am using it for the past 7 to 8 years.I find it difficult to do outgoing calls as Rs 10 gets deducted daily.We are forced to escalate the same to TRAI and other Goverment telecom authorities.

To whome it may concern

I am Yatendra Singh Chauhan from Powai Mumbai.
I was using Airtel since last one year, on 24 December 2008, I am offered a postpaid connection on thr same number by Airtel office, I accepted the offer, the very next day a person from Airtel came to me and collected all my related documents, photos and a fees of Rs 300.00 in cash.
On 26th December I got my postpaid connection activated.
But suddenly on 02nd January 2009, my outgoing calls and SMS facility is barred.
On 07th January my SIM registration is cancelled.
On contacting customer care they are saying we will see.
One lady named miss . Akshaya ( Mobile No. [protected] )contacted me from Airtel on 7th January, she told me to fax the landline bill of my billing address to her, I followed the same and I was told that the SIM will be activated within a day.
But till today my problem has not been solved and Miss. Akshaya is not taking my call and transfering to some other numbers .
If Airtel Mumbai is not in a position to provide proper services to the customers, I request them not to harras the customers, just straight way say, we can't help. so that we can go for other options.

Thanks !

Chauhan

Hello Mr. Barathi Sir,
Iam zaky From Sri lanka,
sir i need first Airtel sim & Airtel first customer in Sri lanka
it's my life time dreams sir
A.R Rahman Sir & Mr Sharuk Khan also Come to Sri Lanka, on that day, on the stage A.R. Rahman sir & Mr. Sharuk Khan Sir will want to give Airtel sim please please sir
please give this chance to me
my till using phone no[protected]
please give a good Answer

deduction of chg for archie comics wap without my permission to having been subscribe for it
my no [protected] air tel prepaid

they deduct RS 10 /- VERY FREQUENTLY FOR RENEWED FOR ARCHIE COMICS WAP


I NEVER REQUESTED AND SUBSCRIBE TO IT MY

NO OF VISIT TO AIR TEL OFFICE ALSO DOES NOT BRING ANY RESULT PLS HELP TO UNSUBSCRIBE THIS SERVICE

THANKS