Airtel Complaints & Reviews

Hi,

This is a CUSTOMER HARRASEMENT! Airtel can be sued for this.

I have received several Due Date SMSes since last one week. My payment due date is 16-Jan which I am well aware of and thats the reason I have signed up for standard instruction/auto debit to my credit card. Well Airtel seems to be forgetting this everytime. I still have the apology letter sent to me with regard to late fees charged even though the standing instructions exsists.

Here are the number of time i received the SMSs from our dear Airtel, which does not really bother to do something!

1st SMS - 13th Jan 8:44AM (Good Morning greeting from Airtel. :))
2nd SMS - 15 Jan 7:27AM
3rd SMS - 15 Jan 10:07AM (2nd SMS of the day).
4th SMS - 16 Jan 8:03AM (bad news for people who getup late)
5th SMS - 16 Jan 11:00AM (2nd for the day).
6th SMS - 16 Jan 11:29AM (3rd for the day).
7th SMS - 17 Jan 8:56AM (today Airtel decided to give me an hour more of sleep).

Thanks for the owesome SMSs. You dont have to remind me that SMSs from Airtel(its own network is free). Get rid of these payment reminders when i have signed up for a Standing instructions.

Would apprecaite if someone takes this seriously and gives me a call to explain.

thanks,
regards,
Ravi

I have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.

Dear Sir,

I would like to inform that my blackberry activation charges has been paid twice. I had to pay for it once in the beginning and after the bill was generated it showed that the amount had not been cleared. I have the proof from the bank statement that it has been paid, and inspite of that the airtel customer services insist that it has not been paid. The amount was credited to my credit card again via the smart pay facility. I have a confirmation email from Airtel that the amount has already been paid, along with the bank statement. I would like to know why I have been charged the same amount again. I would be grateful if Airtel would look into it and refund the amount Rs6999 back.

Kind Regards,
Soumorup Basu
[protected]

deactivate for textbased servise on airtel wap on phone nos [protected] & [protected]

my ph no is [protected].In my connection i received cricket details continously since last two months and i complained many times to deactivate it.but nothing has been done so far. and your customer care people promise us to take necessary action but they do nothing. Morever 99% of your customer service is computer genereted talk, rarely we get a chance to talk to your people. please improve your service and recruit trained people to satisfy the customer.once again i am reqesting you to deactivate the cricket details so that i can recharge my phone
thanking you,
amit kumar biswas
[protected]

mera 7 year old Airtel Mobile [protected] no kahin gum ho gya or m jab airtel ke pass gya to unhone ye bol kar meri sim nahi di ki aapke sim apke naam se nahi h mene ek saal pehle bhi apne naam se sim li thi mager slip dikhane k baad bhi sim nahi di mene last six month ki recharge detail bhi or police complaint bhi di jo Airtel Mobile [protected] usi IMEI ke phone m laga tha jiski [police complaint ki h kya airtel ye dekh nahi sakta k last time jab sim band hua us time kis IMEI m kon sa no.h or sabse jayada heraani ki baat ye h ye Airtel Mobile [protected] kisi Pawan(40/19 shakti nager )ke naam se activate bol rahe h or pawan ji ka airtel se abhi tak koi relation nahi mager airtel m koi sun nahi raha airtel care, nodel or appellate ko bhi mail ki mager in logo ne reply karna bhi theek nahi samjha

app log batiye aise laparwaah logo ke saath kya kana chaiye

HI!
I use an airtel sim card on my phone
I've received a SMS on 6th jan 2009 stating
!!URGENT! Your phone number has been selected for a $5000 prize guaranteed! to claim your prize call
+[protected].
the Message center is =[protected]

The above SMS was also received by one of my family members using reliance connection stating to call to some other number for the Lottery prize.
here the message center was different.

After investigating a bit i found these numbers was of Montreal a city in Canada.

Can anyone find or see what is the exact SCAM about, and help other all who received such Pishing SMS.


CAN ANYONE PUT SOME LIGHT OVER IT

I am the postpaid customer of airtel in j&k since 2004. when they have luanched the airtel company in Jammu&Kashmir. Now after 5 years i want to purchase a new Postpaid SIM. But all show rooms says there are only 2 numbers available in postpaid. 9797 series and nothing is left in other series. What service is providing the airtel J&K to its customers. They are not able to manufacture more than 2 postpaid sims. i visit all the showrooms of airtel in J&K like Preduent Communications Karangar, Chanpora Outlet, and Sammad Communications Humhama Budgam. But same answer "we have only two postpaid numbers available "but they are very odd numbers to purchase. This is the service of airtel in kashmir for their royal customers. Thankyou.
Mohmmad Abbass Wani.
Mobile:- [protected], [protected].
Kashmir
(District Budgam)

I AM A CUSTOMER OF BHARTI AIRTEL FROM LAST 6 YEARS MY CELL NO. IS [protected] BILL PAYMENTS PAYING ON TIME, EVERY TIME. I AM FACING PROBLEM OF NETWORK AT bahadurpura, near ramatalkies, HYDERABAD ABOVE AREA IS NOT LONG MORE THAN 5 KM FROM NAMPALLY(HYDERABAD RLY.STATION). AREA IS LOCATED ON HYDERABAD---BANGLORE HIGHWAY, ALL WAREHOUSES & INDUSTRIAL COMPANIES ARE THERE. NETWORK OF OTHER MOBILES LIKE VODAPHONE, IDEA, RELIANCE, TATA ARE VERY GOOD EXCEPT AIRTEL.

I HAVE SO MENY COMPLINTS TO CUSTOMER CARE BUT TILL DATE NOT RECTIFING MY PROBLEM.

Sir,

Please feel the anguish i am having.I had an offer from Airtel giving 10 days free Hello Tune.I had called Customer Care before the expiry period of that offer & it was deactivated sucessfully.The next day i get a sms saying thanks for continuing with Hello Tunes & you will be charged Rs 30/ Month.I called tthe customer care executive to enquire whether i have been charged(executive did'nt answer for it) if i have beeen charged i want it refunded & then they are saying since you didnt get sms telling that your hello tune has been deactivated you will be charged.Then when i cleared that it not my mistake but companys mistake for not sending sms then they promised me for refunding.Then again i called customer care for enquiring about my balance & was happy to know that i have not been charged & thanked executive for giving me the information.Then i got the greatest shock when i got charged for calling customer care Rs 15, when that is absolutely free.And my balance which had been Rs 32 before calling customer care is now showing negative balance.Now when i am calling Customer Care my call is not being connected to customer care executive nor can i send my complain through sms.Also my outgoing calls & outgoing sms has been barred.While i can call customer care through other mobile no.they are also attending their calls (which my friend already called for me).
Sir can this be called as Customer Care Centre or Customer Suffering Centre.
Its really like they are taking revenge on me.I know its hardly a matter of 40 or 50 rupees but do you think they can act in such a cruel & mean way to a cutomer.

I seek your support & help.Also from all the viewers who are reading this.

I am writing such a complaint 1st time in my life so just ignore if i have written some harsh words

Hoping something will happen soon.

With Warm Regards
Ninu

My cell no is [protected]. I got a message from airtel india stating Rs. 555 talktime with Rs. 555 recharge in roaming. I recharged on 12 Jan 08 with Trans ID[protected] from Kolhapur Maharashtra. Whereas only One rupee was credited into my account.> Any airtel employee either at Kolhapur relationship centre or at 121 service are talking clearly and giving lackaladacsal answers.

Airtel seems to have resorted to making money by deducting Rs 10 for services not activated by the customers. searching in this forum of the TextBasedServices subscription service on airtel WAP. You’ve been charged Rs.10 Enjoy http://m.igfun.com.

Airtel needs to understand the gravity of the situation and act immediately. The customer support is also not supportive.

I have called the support twice and even recieved a ref # [protected] for the complaint. When I called again, this number had no information of the problem. Moreover the agent kept the call after mentioning standard procedure of closing call {thank u for calling airtel}

Calls to the Nodal officer and the Appelleate officer are also never picked.

All in ALL Airtel is taking the Indian Customers for a Ride and making money.

ACT !!

My number is [protected]

I am your customer and my landline number is [protected] . You have provided a free calls facility from my landline number to spice moblie No.[protected] with the above landline. This sim has been misplaced by me of spice number [protected], You are requested to stop the above number. Instead of [protected] plese allow me to have the same facility on Airtel ne number [protected] as a special case. i will tb thankful to you.

For brodcasting mobile signal in my village for more mobility in your company you have more scop and customar in our area but less signal laval.
address


milind jagtap
At katwadi, Post; kolawadi
Tell: velhe, Dist:pune (Maharastra)
mobile no [protected]

I activated Airtel wap on my phone number[protected] from the internet.

I do not own a wap enabled phone so have no way of de acrivating it.
I use a nokia 1100.
Got an sms charging me for it.
but no way to de activate it.
John Frey

I have 2 MBPS connection but since last 15 days I am receiving ~200 KBPS speed. Airtel tells that they migrated a server for my area so due to this it happening. Airtel did not inform me for this; even they are not ready to give a refund for this trouble. I registered a complaint (#[protected], still facing the trouble. If this doesn’t get rectify and if airtel does not give me waiver for the trauma period of 15 days I will lodge go to consumer court.

Dear Sir,
I am not activating any LOGO PACK (BW LOGO) subscription service on my mobile number which is [protected]. But I have been charged Rs.10 three times by the following massage:-

You have been renewed for (Logo Pack, BWLogo) subscription service on airtel STK. You have been charged Rs.10.

I have already contact costumer care many times and also this service have been deactivated by a complaint number 274407 on DECEMBER 31, 2008. But also beside this happened, I have been charged again Rs.10 on JAN.13, 2009.This is highly disgusting, irresponsible & unprofessional from behalf of Airtel. You are requested to look this matter and deactivate this service from my number and also return my balance.
with regards,
nitesh jain
[protected]

HI
i had airtel broadband connection in my father's name in Indore. when i joined in Bhopal i asked airtel to transfer our broadband connection to Bhopal. i had changed my ordinary modem to a wifi-enabled one a couple of months ago and i brought that modem with me. when airtel guys in Bhopal came to activate my internet connection i had to pay Rs 200/- as security against the modem (which i did not need, adn did not take) here in Bhopal again. After i began using my connection here, airtel people began troubling my parents for the modem in Indore. they have double security against that modem, they have proof (they have the serial number of the modem i am using- in Bhopal also they noted it down) that i am using that modem for airtel connection only, and i don't have a new modem here. still, they are asking us to courier that modem back to indore and again pay for a new wi-fi modem here in Bhopal.
my question is why are they harassing my parents like this? and what is the use of subscribing to a large company like airtel if they are going to behave like a small local comapny, and refuse to let us use a modem we have paid twice for, and transger it with our airtel connection??
maybe there was a mistake but, when i asked for the tranfer over email and over the phone why was i not isntructed to hand over the modem? when i was getting the connection here, why was i not instructed then??
now why should they upset and harass my parents in Indore??? i won't get a refund instantaneously but i'll have to pay for the new wifi mdoem right now!
what is the use of trusting a company like airtel if it is going to behave like this with 4 yrs old customers?? and we even use a prepaid sim card of airtel's! why shouldn't we stop using their services if they are going to trouble their honest and paying customers like this??
I hope someone high up looks into this incident and changes their behaviour and policies in favour of the customers. it has been very troublesome and worrying and disgusting to take care of this entire issue as i have not been dishonest with the company in any way, and have actually paid more than i should have had to.
Reva.

Dear sir/madam
pls stop sending unwanted jokes and messages to my cell no ([protected])
My name is Jagjit singh puri

This is not so good from the Airtel Mobile Network . Without using that Subscription Text Based Services or Airtel WAP they use to charge 10 Rupees daily from my account. and when i am Complainting about they are not deactivating the Service they are giving reasons that it is wap based or text based service. while Complainting about this service regularly they are not providing Complaint no. to the Consumer. each and every Complaint when consumer providing complaint about the service they shold regularly provide complaint no. i am fed up of airtel cheating service.