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Airtel Complaints & Reviews

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Last updated Jul 3, 2022
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Postpaid Bill — my airtel postpaid bills no-9902072040

dear sir,
since 3 months i have not recived my bills[[protected]] requesting to send all these bills and in future to my mail id and it is very urgent because i need to claim other wise money will go from my pocket .
pls pls do the needfull as early as possible.
thanking you...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am using AIRTEL Prepaid in Delhi. On dailling 121 or [protected], and choosing language option Hindi, the next menu does not mention Customer Care option, and on pressing 9 (for talking to customer care) the automated message says that it is not a valid selection.

What a pity that Airtel overlooks this crucial point!
Aug 13, 2020
Complaint marked as Resolved 
MY NAME RAVIRAJ CHAUHAN
i camplen to airtel ritelar hep desk customar care bard(bicz not working rite naw )
and my trf cheng a other ritelar mistec
plis help me &riward my camplen
thanks for airtel...
hello my name is aman
i camplen to airtel service
my sim is not working so i was change in sim in lucknow gomti nager bro office but my sim is not actived in 3 days i was lock this call to call center they have said to me sorry sir i was not help u i m not actived in this number only bard for over side and reteler said every time my software is not working so what should i do have change this number for mnp but airtel serive is very poor no one help me .
plz change my number i am not happy for serivce in airtel.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Airtel — hello tunes (rbt)

    To,
    Airtel,
    I am the customer of airtel prepaid ,having the No.[protected].
    From my balance Rs. 30/- is being deducted since last two months ,Why ? From your service centers phones are comming for hallo tunes even after I refuced ,delibratly they are providing the services .I dont want any hallo tunes .If this will continue I will have to go for customer forum .

    Uday Deshpande
    [protected]...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Airtel — delay in activation of SIM card

    I purchased a duplicate SIM card from ARC Ghatkopar on 6 December 2007 on losing earlier one. I was promised to get it activated within 3 hours and now after making lot of false promises, it is told that due to "technical problem" it will be activated on 17 December 2007! The staffers blatantly lie and they do not know correct information or they do not wan't to tell to customers. The approach towards customers is very casual....
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    dear sir,i have applied for a broad band connection 1 month ago till now no body came to install connection im living in indore of madhya pradesh state Airtel franchisee GROW MORE INC. had sended their executive to my place on 17|11|07 to collect installation charges from that day till now no body has came yet..i am regularly calling this franchisee for the connection but they are not taking interest.the team leader of this franchisee is very irresponsible person,they have mis placed my important documents which i gaved them.. i am now totally helpless since am not getting my money back and nor the internet connection..so please help me out on this matter since these type of franchisee are spoiling the name of company..
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Sir
    This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
    In September dated 27.09.2007 (invoice date) i received two bills invoice no.[protected] for account number[protected]for multiple services)and[protected] for account number[protected]for internet services) for the period from 26th august to 25th september for same telephone number, but i don't know why these two bills are issued to me with different account number. Moreover according to your customer executive instruction. I ignored the single invoice for internet connection and paid invoice no.[protected], which was for multiple services for both internet and voice services for period as mentioned 26.08.2007 to 25.09.2007
    Today I had received a call from lawyer Lalit Sharma , hired by you and i was informed that they had issued a notice against me for not paying the bill for period of september i.e. 26.08.2007 to 25.09.2007. Regarding this issue i had called today dated 14.12.2007 to your Customer Executive Alok Sharma ID No. 00267 in referece number is 9619047 and Charu Singh in Noida with reference number 9615844 and they informed me that there is no liability of mine towards account no. 13020953 for which i had received call from lawyer LaLit sharma.
    This is my kind request to you kindly take necessary decision as earliest asap
    With Regards
    Vipul Jain
    Dear Sir
    This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
    In September dated 27.09.2007 (invoice date) i received two bills invoice no.[protected] for account number[protected]for multiple services)and[protected] for account number[protected]for internet services) for the period from 26th august to 25th september for same telephone number, but i don't know why these two bills are issued to me with different account number. Moreover according to your customer executive instruction. I ignored the single invoice for internet connection and paid invoice no.[protected], which was for multiple services for both internet and voice services for period as mentioned 26.08.2007 to 25.09.2007
    Today I had received a call from lawyer Lalit Sharma , hired by you and i was informed that they had issued a notice against me for not paying the bill for period of september i.e. 26.08.2007 to 25.09.2007. Regarding this issue i had called today dated 14.12.2007 to your Customer Executive Alok Sharma ID No. 00267 in referece number is 9619047 and Charu Singh in Noida with reference number 9615844 and they informed me that there is no liability of mine towards account no. 13020953 for which i had received call from lawyer LaLit sharma.
    This is my kind request to you kindly take necessary decision as earliest asap
    With Regards
    Vipul Jain
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      Airtel — deduction of 15 rupees

      I M NOT USING ANY AIRTEL SERVICE SO I M GETTING MESSAGES AND MY BALANCE IS DEDUCTED AS 15 RUPEE CONTINOUSLY FROM 4 MONTHS...
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      I have opted for the Bill Plan "Prepaid 399" from your Channel Partner Mr. Sanjeev on 11 Dec 2007. Mr. Sanjeev had provided me with a Subscriber Copy of the Customer Enrolment Form (No. 6265894) regarding this, after taking a deposit from me of Rs.500/- (in cash) and promising me a prepaid tariff rate of Rs.0.99/- per minute of local and STD call rate. He also promised me that I will get a recharge of Rs.250/- in my mobile ([protected]) within 24-hours after deducting anBill Plan Enrollment Fee of Rs.250/- He also mentioned that I shall be given 1000 local SMS's free per month under this plan, alongwith 1000 minutes of local calls for the next month. But my Airtel connection [protected] has not been recharged with the said amount, nor have I received any intimation towards the offers for which I have been charged Rs.500/- I have talked to Mr. Javed at Airtel Customer Service ([protected]) from my number at 7 pm on 13 Dec 2007, but he has not been of any help, excepting that he directed me to Airtel Relationship Center.
      Aug 13, 2020
      Complaint marked as Resolved 
      my airtel network does not work properly. it always goes in like offline .please tell me what is this problem
      [protected]. I have recharged this number with Rs. 100 but amount is not credited to number and the amount is deducted from my ICICI bank account.
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        Airtel — VSAT connection 512 kbps

        Our VSAT connection is not at all working, several times complaint but engineers are unable to rectify the problems and unnecessary we are paying the bills from last few months. Poor service and unsatisfactory asnwers from the customer care side. Willing to disconnect and needs claim(refund)....
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        Airtel Chennai — False commitments by the Airtel customer care executives!

        Hi,

        This is sreenivasula Reddy. My mobile no: [protected]

        First i took prepaid conection with 1 year incoming facility option, After one day i was changed to Prepaid with 149 amount connection. For that i submitted two times address proof in which first time i submitted water bill and power bill and the second time i submitted My PASSPROT.

        But Why you are suspended my services still it is...
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        Airtel Prepaid Mobile Services — No response to customer query

        sir,

        no response to your customer query please deactivate ring tone khazana services in my mobile. my number are [protected].
        thanks
        regards
        navin kumar
        [protected]
        Delhi...
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        Airtel - Himachal Pradesh Circle — Deceptive subscription of tune!

        Sir,

        I am using ur product like Nokia5200, I am facing frequently the power on/off problem, for the first time problem I have repaired such type of problem from Nokia care Baddi
        For the second time I am facing the same problem. My mobile is permanently switched off.

        So u please exchange the mobile set & give me a new set. Other wise I have to go to the consumer court.


        br...
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        myself as Narasimha Gaonkar currently working at Firstsource Solutions Limited, I have an issue with the Airtel Representative from whom I procured a Sim card by submitting all the required documents and a fee for Rs 500/-



        After speaking to the Airtel Rep he took 500 Rupees and did not acknowledge that with a receipt and he informed me that he was out of these receipts and would give one to me the next day, however I have had not service provided to the Sim card given to me and assume that the Airtel Rep has not submitted my documents for the Service Initiation. I have been trying to reach him on a daily basis and calling him multiple times a day but his number either just rings or there is just a message which says that his number is out of service



        I already have two post paid connections with Airtel ([protected] and [protected]), and am highly disappointed with this experience that I am undergoing currently for my third connection,



        Note: I have already interacted with the Airtel Customer Service and expressed the above issue for which they have also tagged a ticket ( Ticket number[protected] ) and informed me that this issue would be resolved in the next 48 Hrs, post which if this issue is not resolved then I would have to force myself withdraw the 2 post paid connections that I am currently owning from Airtel,



        Airtel Representative Name from whom I procured a SIM card is: Dilip (His contact number is [protected])

        The number for the 3rd connection is [protected] (SIM Number – H–[protected])
        Aug 13, 2020
        Complaint marked as Resolved 
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          Airtel — Unable to make outgoing calls

          i am user of air tel bharti in my home there are four airtel mobile connections . Fron the last two months the service is going very poor as when we want to connect to another mobile number or landline number it dispalys connection error . range is also poor in our area as tower is just near our home .. plz dont ignore this messege otherwise i will disconnect my all numbers and will apply for idea or vodafone ......
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          Airtel — Deduction for the service not used

          The below are the mails exchanged from AIRTEL, but till date no feedback has been received. Totally dissatisfied from the service of AIRTEL


          Thanks & Regards
          Anup Gupta



          Dear Sir

          I am not at all satisfied with the actions and
          remidies provided by the nodal officer. please see to
          it or else i will be forced to move to the onsumer
          court for the...
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          I am working in an IT company as a accounts manager.I am recently transferred to pune to handle the complete branch.As per the requirement i was looking forward to buy a blackberry the service provider i opted was airtel. I met a sales officer Praful Sudhakar Ranpise who is working Vega centre , shankarsheth pune road , swargate, pune.I told him about my requirement and also my plans to buy a corporate connections for all my employees.He assured me the he will provide me good service.He showed me the handset and took money from me .When asked for the bill he said he will give it to me the next day.Also he gave me a post paid connection which was not active and said it will also get activated tomorrow .He took 500 rs from me for that connection also.When i asked for the bill he refused to give it to me saying he will give that to me tomorrow.The next day to my surprise i found that nothing was activated i couldnt even get incoming on my new connection. I tried calling this company representative several times but he was not interested in listening to me and also most of the times he disconnected my call.Atlast when i got him on phone and i asked him when the services will be activated and when will he give the bill he has no answer.For the whole day today i was calling him and he was not interested in taking my calls and again now i am still waiting for my services to get activated.I was looking to buy some more handsets for some of my collegues and to make corporate deal for my employees but now i have completely dropped the idea.This was really pathetic by the end of the day i felt like cheated .I will never go for airtel again and will never recommend it to anybody.
          Aug 13, 2020
          Complaint marked as Resolved 
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            Bharti Airtel Limited — Broad Band Connectionb

            How unfortunate, airtel customer care is even worst than its managers .Actually it shows how its managers are in that company .

            Sorry to be a part of this .When you cannot keep up your word why do you generate a mail .Don’t Take your customer for a ride .You will ride with no one in this country if this attitude goes on .



            Regards
            Dharmarajan

            ?? please don't...
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            Airtel India — Problems with AirTel broadband!

            please contact my dead AIRTEL No.[protected] WITH BROADBAMD , BRODBAND KA PURA BAND BAJA HUA HAI....
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            Hi Airtel Team,

            I have a SIM, no. is[protected],which was dead before two days from now. When I called to the Manager Ms. Deepti then she told me to take new SIM, no.[protected], and ensure me that the new SIM will activate with in one hour and my problem will sort out as soon as possible but my problem is still remains and I have to go out of delhi today and the SIM is not activate till now. Kindly request to solve my problem immediately.
            Aug 13, 2020
            Complaint marked as Resolved 
            i am airtel costomer.my sim is puk loke than u give me puk code.
            Sir my airtel sim is puk lock please help me
            my mobile ni is [protected]
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              airtel charged me excessive for a thing that I have not used, WAP / GPRS they bill be Rs.872 for this and they would not agree their mistake, I was using this service earlier but had stopped using it for a long and had also deleted the access setting from my mobile cos of my previous bad experiences, but they claim that I downloaded stuffs worth so much of rupees, and people I would suggest you not to take any airtel postpaid connections, well they sound reasonable at first but they will hook you up somewhere when you think everything is going fine, better switch to prepaid... and their customer service sucks when it comes to problem solving.
              DO NOT TAKE AIRTEL POSTPAID.. .you dont agree with me, go ahead and you will get to know it later.
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel Postpaid — excess billing

              The usage of my mobile no [protected] is not so high but the billing
              is very high.kindly check the account.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Airtel offices have refused to give receipt against payments deposited at their counter. Even if the payment is given in cash, no receipt is given. Customers have no proof with them if they have paid cash payment. Counter staff may not register payment having received against your bill and you need to prove if you have paid any cash to counter staff. Since you are not given any receipt, you cannot claim re-imbursement from your office for having paid your bills.

                This is creating lots of inconvienece to all clients by snatching their basic rights to get receipt against their payments. This is also creating opportunity for Airtel counter staff to eat away cash received from clients and deny later or adjust against payment of someone known to them.Lots of scope for corruption. All Airtel customers must be aware of this chaos and think it over to continue with Airtel or switchover to other service providers!!!!!
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel Mobile — no receipt

                i would like to bring into your kind notice the Sad service air tel is providing for a customer whom u rate a privilege customer,

                i have a post paid connection no:[protected] since 3years i pay approx 4000/- every month, it so happened that march 1st 2008 i was enable to pay the bill on time but still managed to make a cash payment of Rs.4500/- at jayanagar 3rd block that day,

                As i paid the cash of Rs.4500-00 to your executive i asked for a receipt but he denied stating he cant provide it, whereas its a citizens right to get a receipt for the cash he pays .later he wrote a ref ID for the same in a piece of clumsy looking paper (the paper which looks worst then a toilet paper is enclosed as attachment ).

                later i kept on getting, messages to pay the same (Rs.4500-00) which i had already made then i called up your customer care many times and informed them about it, they told me to walk into the customer care center where i had payed and en quire as the Ref ID where not matching, I still had the patience i walked back waited like a beggar as if i was in the wrong way, the lady politely replied that it would be posted and not to worry.

                After 3days i again received a msg asking to pay up Rs.7800/- including my old balance of Rs.4500/- which i had already made long back,


                Today ie..20th march 2008 Airtel have suspended my mobile connection totally with no fault of mine, its lead me to depression and mental distress with no fault of mine.


                Are customers treated like this ???????????We are not beggars!!! i dont think i need go through this, losing so much business for fault of yours...its my rite ...only becoz u have the the control to disconnect that does not mean you people can play around like this ...this my last mail and a call to air tel regarding this.


                i would ask the help of consumer cell if its not sorted out soon ...i will fight for my rights and let know all the citizens of India the power of a consumer ...Please wake up its not a stone age ...technology can make my grievance reach millions in a hour...hope u get my point clear.
                While calling anyone, I heard msg for non payment of monthly bill everytime, after having paid monthly bill.
                what is reason, plz explain & close the problem exist from last 10 days.
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