Airtel Complaints & Reviews

On 2/9/2020 a phone call came from no 91-[protected] saying that you will get yyour refund of rs.219/ for recharging mobile no [protected] which was not sucessful and I demanded for refund. Then man concerned asked to download an app namely QS. just download finished that 25000 had been debited and your card has been blocked due to suspicious transaction send by sbi. I checked my balance and surprised to see 25000/ debited.It is an unauthorised transaction. I lodged diary to local police station and cyber crime shell.

Sir I have mistakenly recharged a wrong number and then my own number twice I want u to cancel the wrong reachrge and one form the twice recharge and refund the amount

The post-paid airtel mobile number of mine ([protected]) has been permanently disconnected effective from[protected] in this period of the covid-19 pandemic by airtel without any intimation to me. The due amount of rs. 2300/- (Rupees two thousand three hundred) was paid to airtel on 03/09/2020. Afterwhich, the requests are sent to airtel on their customer care numbers and e-mail [protected]@airtel.com from my registered e-mail id er. [protected]@gmail.com. Despite the payment, they are not activating my mobile and asking for additional payment and for visiting nearby airtel stores. As i have been here in agartala since february 2020, and couldn't return to kolkata because of my business activities here, and at the same time because of awkward situation due to various lockdown and other unanticipated measures due to the covid-19 pandemic. As i visited airtel store at the city centre, ground floor, agartala, on 04/09/2020 they intimated that they can't do anything on it. As a result, i lost my access to the bank account and other related access which were linked to this mobile number and facing irreparable damage to my business. Airtel must reconsider there steps and activate my mobile number without any further harassments immediately without any additional payment.

My airtel no. [protected] sim not working last two days. This type of problem repeatedly. Last june 20 i was face this type of problem and change the sim. Please inform me how many time a change a sim in a year? How many charge a paid to every sim? And every time stop my all work like online trading, online banking, mobile banking. Who are responsible for this type of problem? Me or airtel.???¿?
I want a solve this problems, if you want solve my problem, please write on mail [protected]@gmail.com otherwise i switch the telecom company. Bcoze i can't trust now.

Data recharge 401 pack states that it offers 30GB for 28 days. But when I had paid for it on 18th July 2020, i noticed that it offered me only 3GB data which i had consumed in about 6 days. & i had to recharge my data again.

Transaction ID [protected].

Can i be reimbursed with extra data?

Dear airtel team,

I recharged to (Prepaid) for the rs.129, amount deducted from the account but not recharged yet. Could you please check and update me asap.

Recharge initiation transaction id:[protected]
Narration :[protected]ccaairtelin
Cheque/ref. No. :[protected]

Hi Team,

I am using airtel number from years. From last couple of days when I try to make a call to other number I am getting sweet tone as “all lines are busy” even though other line is free.

Can you please fix this issue.

I'm a postpaid user of plan 499 and since the first day I'm facing the problem of slow internet connectivity. Even after several complains the problem is not resolved. Everytime I complain to customer care they give me a time limit of 8days. I urge for help because I cannot do my regular tasks even.
My complain number:[protected]

I had a corporate connection with airtel in my previous company. I visited airtel store to put sim on my name. Store guys in hisar (Haryana) dabra chowk said they need a letter head. We got the letter head on soft copy as agreed by the store person. But when we went with that store guy kept on persisting on getting the printout. I was strictly against it as the covid scare is still on and i didn’t wanted to waste paper so that he can waste paper. Later on turns store ot self has color printer they did not wanted to use it. After one hour o[censored]npleasant waiting the guy said “ this letter head was not required. I was shocked i was without my phone number just because his colleague misinformed. Somehow. We got another sim from him. On 5 th september my sim lost the network. So we inserted new sim provided bu store.

Mow there is mo network on this. Really airtel worst customer service. On top of that this guy threatened is before even providing the sim that it won’t works. Looks like airtel people can mess customers easily.

Name ashish kumar
Email - ashish. [protected]@yahoo.com
Phone [protected]

I have accidentally recharged my mobile no, rather than recharging my dads no.
I tried contacting the customer service, its messy to reach out to them.
The text services returned this message - "you are not authorized to use lapu reversal service. Please contact to circle coordinator."

The number i recharged (Wrong one) - [protected]
The right no to be recharged was - [protected]
Amount - 1498
Transaction id - [protected]
Date of recharge[protected]

Hi had booked a new connection for airtel broad brand and it deducted 2 times of my money like 28282+2828. The promised for giving a connection about 40 to 50 mbps but after that they said your internet speed will be 16 mbps, and when i visit the airtel office they said we don't have connections for that area give a mail to airtelnvs. [protected]@airtel.com and 121.[protected]@airtel.in. I dont know what should i do!!! Is airtel is brand???.
I had a terrible expering with that

Airtel is not able to provide phone connectivity in my area which is very much in prime location in city and am unable to use mobile inside my phone. I escalated this issue multiple times and even wrote to CEO of Airtel but nobody is bothered to respond from them. I have been facing intermittent connectivity issues since 2016 and this was my corporate connection but then in 2020 I decided to convert corporate connection to individual connection and porting to other service provider. But now Airtel says I need to wait for 90 days to move connection to other provider. First they can provide me basic phone connectivity and then they are stopping me to change the provider. Why should only customrt suffer and pay them monthly for a connection which doesn't work. I am shocked at ignorance of Airtel for not able to resolve this issue for so long. Therefore I am writing to consumer court to seek help.

We have issues of airtel internet not working at all here. We spend 500-600 per month and the service that we get is a total waste. Whenever i try to call the tsm and customer service, they always say that work is going on and will be completed within 10-15 days. I have been hearing this since 1-2 years. All our money is going waste here. I request you sir to take strict action on this company

Tsm mobile no - [protected]

I. P narasi haha nayak sim number [protected] from bangalore presently staying in madikeri, coorg using airtel sim in my ipad.
All of a sudden the sim stopped the data network and “no service” displayed on my ipad.
There is no airtel customer service center in my present location,
I request you to resolve the matter at the earliest.
Nayak. [protected]@gmail.com

I had e-recharge done [protected] for rs.549/- with 40rs. Discount through airtel app under rc599 scheme of airtel on[protected] and i got the deducted message from bank and google upi under transaction id [[protected]] ;. But to my surprise till to-day i am not able to utilise the facility. Though charged. I am unable to understand whether it is their technical snag, or intentional fraud with the customer. None of their customer care nos. Given in their website of airtel is having connection to their customer care executives and even toll free airtel no. Given as.in their website is false since a message is heard whenever i ring up as there is no such no. Available.

Please sort out this issue and get the needful done besides giving me their actual toll free airtel customer care no. With which i can also contact their executives

Hi, it's been more than 6 months now, i am unable to make calls to specific numbers. Both numbers r my mom and dad's number. I have raised this issue n number of times with airtel but they did not even considered about it.

Note: i am able to receive calls from those numbers but unable to make calls from my number to those numbers.

My number: +91 [protected]

Numbers which i am unable to make calls: + 91 [protected] & +91 [protected]

I turned off my mobile data in night before 12 am midnight. When I check my balance mobile data in morning I got less data, around 1.9 GB or 1.8 Gb, sometimes 1.7 GB.
Data plan 2GB per day
Mobile [protected]
Rama Kant Vishwakarma
Email Id [protected]@gmail.com

I have recently purchased new sim card with number +[protected]. The sim card issued to me was recycled one means it is already used by somebody else. Due to this i am getting unwanted sms and calls. I requested to issue fresh sim card and number. The request refused by airtel store stating new number are only assigned to to postpaid customers (This was not informed while purchasing sim card). Escalation was done via email with nodal office to resolve issue was also rejected. This is discrimination with customer. Requesting your support for getting fresh number

We are having 3 landline connection at 67/69, bhagwan bhuvan, bazargate street, fort, mumbai-40000. The numbers are 40028991, 40028995 and 40043021.
Since we have shifted our office to vashi we want to shift landline 40028991 and cancel 40028995 and 40043021.
We are not able to get any proper guidance from the customer care ivr as there is no physical voice interaction.
Please guide us how we can make the above process.
Please reply to [protected]@gmail.com
Cell no.[protected]

Dear team,
Good day!!

We have raised below two tickets on airtel dth issue but none of them have been resolved from 28 aug 2020 to till date.
[protected]
[protected]

My handy: [protected].

The issue is: my subscribed channels are not visible all of sudden while watching the tv set top box issue. Airtel team and dealers are escaping to address my issue (Airtel no manufacturing same kind of set up box). Kindly look into this issue and advise the service provider to fix it.