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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
sarvesh634
Oct 4, 2020
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I have activated Fully block DND then also i am getting offer calls and recharge calls.I am irretated. So please look into this matter and solve my problem
Airtel customer support has been notified about the posted complaint.
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    Peerdan Singh
    Oct 4, 2020
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    Address: Bharti Crescent, 1, Nelson Mandela Road, New Delhi, India

    From last 3 days my network is working very slowly and generally it's not working.
    I tried to connect to company but they are not responding . I use to this company's service from 4 to 5 month but these type of behavior I never see they are not pick up my phone calls even not reply my massages and they don't want to heard my problem.
    This network too slow so I use wifi to fill this complain . Even their App also not responding.
    So please solve my problem soon as possible.

    Date of Incident :- 02/10/2020 to 04/10/2020
    Airtel customer support has been notified about the posted complaint.
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      Maran S Maran
      Oct 4, 2020
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      Address: chennai
      Website: airtel

      Hi
      Airtel CUSTOMER care and service guys have become a nightmare these days. They provide any service these days. They spend millions in ads making false claims as they are working towards zero faults. Here i am briefing about my horrible experience which i am facing with Airtel regarding a Landline connection. 3 weeks gone and i have made around 45 calls till date to Airtel CUSTOMER care but ### all my efforts were in vain. They make 'n' no. of apologies each day/each guy but by end of the day nothing happens. In my whole years of experience i have never come across this sort o[censored]seless service provider. Literally i got so pissed off. Gone to the verge of disconnection.
      Ref: Req no.[protected] registered on 14/9/2020... Chennai Landline no.[protected]
      Airtel customer support has been notified about the posted complaint.
      3 days gone after posting the complaint in this website
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        U
        Updesh Ppr
        Oct 4, 2020
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        Address: Dumka jharkhand
        Website: airtel money.razorpay@icici

        Dear sir,
        I was adding 449 Rs to my airtel wallest through using Google Pay on 2 oct 2020 it was successful in Google pay receipt but in airtel wallest there is no money.
        Sir im shering that receipt please help me to receive deducted money

        Thanking you
        Updesh k.
        Airtel customer support has been notified about the posted complaint.
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          S
          sagar6015
          from Mumbai, Maharashtra
          Oct 4, 2020
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          Address: 19/B/03,Anuradha CHS ltd, Plot No.5-1,NNP COLONY, Near Alankar Shipping Center, Goregaon East

          Last 3 years I am writing emails to Airtel Customer Care and Nodal Office regarding poor Connectivity of Data (4G) and Voice Call in my area. I am writing 1sta mail on dated[protected] but as on date Airtel not resolved my complaint.Req No.[protected] for Mobile No. [protected]. On June 14, 2020 I am writing emails to company Applellate, CEO and CFO but his also not resolved my issue. Airtel team only sending email for assurance to resolved my complaint but no one confirm the time limit of resolves my complaint.
          Airtel customer support has been notified about the posted complaint.
          Oct 14, 2020
          Updated by sagar6015
          As on date company executive not contact me.
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            J
            jayantibharadwaj
            Oct 3, 2020
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            I have recharged my number today through Google UPI ( 3rd oct 2020) and money has been also deducted from my account. But there isn't reflecting any recharge or balance on my number. Whereas in Google pay my transaction is showing successful. I have tried so many costumer care number but i didn't get any response. I am using airtel from many but today i am disappointed that i have decided to change my network. Please i request you kindly see into this matter
            Airtel customer support has been notified about the posted complaint.
            Is there any chance that my money will be refunded or anything.
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              G
              Gautam Gambhir
              Oct 3, 2020
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              I am using airtel money a/c with [protected], but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 300 in my a/c. would you please do the needfull.
              but still i didn't received any message from airtel.
              Airtel customer support has been notified about the posted complaint.
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                D
                Deadpool1508
                Oct 3, 2020
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                Address: Airtel

                I did a wrong recharge to this number : [protected], of ₹50 I want to cancel the recharge, I tried every way to reach customer care but I couldn't hope u will solve this soon
                Airtel customer support has been notified about the posted complaint.
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                  G
                  gopesh sharmaa
                  Oct 3, 2020
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                  Address: Gangrar, Chittorgarh,rajasthan,india- 312901

                  Sir i am a retailer and i want e-top. Service because many customers came for recharge but my local distributor i refuse to give me e-top recharge service 15-20 days gone but he said it take some time it rake some time again and again.
                  My locality is
                  Gangrar, dist.- Chittorgarh, Rajasthan, 312901
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    bjml.anthony
                    Oct 3, 2020
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                    Hi
                    I have used my sim and recently have done transaciton getting messages from it 3 days back

                    I am using the number since many years and all my Bank and other details are with this number

                    yesterday the phone shows invalid sim and sim registration failed

                    If you need my number please let me kow

                    Every month the mobile is being re-charged

                    I need your help
                    Airtel customer support has been notified about the posted complaint.
                    Oct 07, 2020
                    Updated by bjml.anthony
                    There is no response from AIRTEL
                    Sad that its been days already but no response
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                      H
                      hensman
                      Oct 3, 2020
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                      Address: Tuticorin, tamilnadu

                      I had applied for a new broad band connection, submitted the document and payment completed successfully on 29th Sep 2020 and received the eCAF number ([protected]). as per executive they will send their engineer next day, Once the payment processed, last four days there was no response except got a SMS that we are upgrading the connection in your area and to wait for 72hrs, last time when i called the reply was " engineer will call prior they come to site". later that when i call and text executive there is no replay neither call nor text response from that executive. And no where i can found the application status tracking in airtel website.

                      My EMail ID is : HENSMAN.[protected]@GMAIL.COM
                      Airtel customer support has been notified about the posted complaint.
                      Oct 05, 2020
                      Updated by hensman
                      Airtel — New broadband connection ecaf:[protected]
                      Regarding the above issue, today after more then 50 calls with continues redial, got the executive in line and final reply was service not available in our location ; How Airtel is collecting the payment without checking their service availability in location; Only executive is so hurry to collect documents and receive payment; after receive payment no response. now as per executive they need the ecaf number once again to recheck the service availability; if no luck. They said it will be refunded. no idea wheather am going to get the executive once again back on line. how many days it is going to take, how much time am going to waste calling this executive. And i cannot go for next carrier without getting their final reply.
                      Oct 24, 2020
                      Updated by hensman
                      Airtel — New broadband connection ecaf:[protected]
                      adding in the above complaint, i didn't receive my payment refund until today in my bank account .While booking service support team didn't checked the service availability in my area but sales team forced to do the payment to start the process which to be completed in a day as per sales team; I had done the payment and submitted my documents on the same day. Now i didn't get service for their service unavailability in my area and my payment is almost more than 15 days with no response for refund
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                        K
                        kailashv
                        Oct 3, 2020
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                        One Mr.Dhaval Prajapti's oofice approached me for the Airtel connection, i gave consent that i would like to port my existing number to Airtel.
                        Then this chap came to me and we requested for my 2 Vodafone connections for the port out, he took 1498 as one year prepaid charges and Rs 650 for the 3 months prepaid charges for the other sim
                        after 4 day when my port out happened, i came to know that he has cheated me and not paid my prepaid money to the airtel.
                        when i called his he said, ho jayenga?
                        after rigorous followup he managed for 399 recharge and paid me 800 back for the first sim that too short by 300 . and height is he refused to recharge my other sim, and stating that thats the charges for the recharge .
                        i expect you all to look and arrange my short fall oe else i need to go to the consumer court
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          shekhar sathpathy
                          from Bhubaneshwar, Odisha
                          Oct 3, 2020
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                          I'm using my airtel no [protected] from last 1 years now also its working but unable to recharge it as airtel show we don't have any record of this number

                          Alternative no [protected]

                          While im3 daily getting messages of promotion & recharges from airtel itself
                          In Airtel Thanks app i can check my details

                          I'm receiving call/ msg everything but this faci6 will be stop in 1 days

                          How airtel could do this its very important number to me ive share at multiple place

                          Now i want my number to be working for always i don't know how
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sikha12345
                            from Gobardanga, West Bengal
                            Oct 3, 2020
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                            Today i recharged my airtel number from the bharti Airtel website. The amount was rs 49. The payment was done but the recharge failed. The transaction id is - Txn ID:[protected]. I would like a refund since i had to do another recharge for the same amount. Please look into this matter. Yes the amount is not so large.. but for me it is important. Thank you.
                            Airtel customer support has been notified about the posted complaint.
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                              Anurag47
                              Oct 3, 2020
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                              I recharged with the 449rs pack but I haven't got any confirmation and the amount has been deducted. Please look into this and reflect the recharge into my account soon.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                miggr
                                Oct 2, 2020
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                                Resolved

                                Tried recharging for 598 via airtel.in . Used SBI as the payment option. The payment reference is[protected]IGAJNSQQT6
                                Kindly refund.
                                Oct 3, 2020
                                Complaint marked as Resolved 
                                Checking the balance now reveals that the recharge has been processed
                                Airtel customer support has been notified about the posted complaint.
                                Has been resolved
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                                  P
                                  pranka
                                  Oct 2, 2020
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                                  I had been using Airtel number ([protected]) for last 15 years, one fine day suddenly my outgoing was blocked without informing me. when i started calling them they said that the verification documents to be submitted. I was surprised if someone can disconnect without informing the consumer.
                                  After a lot of escalation through the customer care, next day got an SMS that as per the govt guidelines, i need to submit the docs in the Airtel store in next 2 days.

                                  I am in self home quarantine due to covid contact suspect, and the nearest sore is around 75 km, so i requested them to hold the service until at least the 15 days quarantine period is over, or pls accept the docs online, but they do not want to restore the service at all. each of their representative only utter one sentence that i need to go to the store, but no one think of the alternate given the complex situation.

                                  Is it ethical to block a number without at least 15 days prior info? I could have been alone somewhere where i have no other phone ? I have been paying the bills on time.

                                  I want to put a consumer case on Airtel for this. pls suggest your opinion.
                                  Oct 3, 2020
                                  Complaint marked as Resolved 
                                  it was a real pain and i had to go from pillar to post. i understood how bad the support was, every time they write different things in the email and tell different thing on the phone. so far they have been telling me to go to any nearest store in India, and once i reached to the store they denied taking the docs as it was not the home circle.finally i had to send some one in Karnataka circle. dealing the Airtel customer care is a real pain now.
                                  Airtel customer support has been notified about the posted complaint.
                                  Oct 02, 2020
                                  Updated by pranka
                                  Pls remove the phone no from the complaint, i did not realize it ask for the number at the end
                                  Oct 03, 2020
                                  Updated by pranka
                                  As this was being written, the incoming calls were also blocked. Finally i sent someone to the Airtel store around 75km from my native in Rajasthan, with all the required documents, but the customer executive there did not accept the document stating that the number belongs to Karnataka circle and that they can not accept the document in Rajasthan. this is really strange that one has to visit to Bangalore from Rajasthan to activate his phone number for no reason. Really pathetic.
                                  biggest cheats
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                                    Subh Dutta
                                    Oct 2, 2020
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                                    Address: Kolkata

                                    I made my Airtel recharge on their app via my sbi online banking yesterday morning but still there is no recharge reflected but amount got debited. I have registered my mail id in the app but whenever sending a mail to [protected]@in.airtel.com with my issue, it's replying that my mail id is not registered & asking me to call121 to register but I can't do it there at all. Please resolve the issue.

                                    Regards
                                    Airtel customer support has been notified about the posted complaint.
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                                      Venkates Anand
                                      Oct 2, 2020
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                                      Sir.my id is [protected].i have raised complaint on 29.9.20.since b001 error shown in tv.i have another connection Airtel hd connection and it was running smoothly.so weather was not problem.so i raised service request.my pin code 606001.virudhachalam, cuddalore district.tamilnadu.
                                      Dont take it wrongly sir.but i am saying the truth.Service person have no adequate knowledge since the same person visited many times.he simply said adapter problem. And suggested to buy new adapter.but since we had second airtel connection. I used that adapter.but then also it was not working.so i said adapter was mistake.so find the problem from setop box.he said u change the setopbox by paying 200rs.they gave service setop box.there was no problem for past 1 day.but once again video signal was not proper and not able to watch tv. when i tried to use my airtel setop box from my next room. The setop box was working fine without any issues.
                                      So unnecessarily i paid 350rs (200rs for service box and 150rs for service person visit) kindly do customer friendly service.if setopbox was issue.give me new setop box.dont give service box which was also failure move by the service persons. I request to exchange and give new setopbox.to same id.since i have recharged for 6 month plan and i have 1228rs.balance.in that id.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Pratham Basotra
                                        Oct 1, 2020
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                                        Airtel charges Rs.5 for international messaging charge. The number is[protected]. Don’t know why his happens, but when you try to complaint to Airtel( so called the best smartphone network in India ) no justification as to why this is charged is given by the customer care representative. Hope they look into this matter.
                                        Airtel customer support has been notified about the posted complaint.
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