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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 309

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J
Jon021
Oct 18, 2020
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Transaction of RS 500.00 failed but money has been deducted from my account. I'd like for you to to check up on this. And I'd appreciate it if my money would be credited back.
Please see to it that the money be refunded. It may be a technical error but it's real money.
Airtel customer support has been notified about the posted complaint.
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    R
    ranitha .j
    Oct 17, 2020
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    Today I went to change my sim since it got deactivated. I went and spoke to one person she asked me to collect new SIM in front desk. I was waiting in front desk to collect sim but that person was doing all work for the next person. I waited patiently. Then I got sim and went to that person she was attending another CUSTOMER. So I went to another person who was free. He said go to the person who attended you first. Then I said ok and waited patiently. Suddenly she went inside and called manager and said other person is not attending any CUSTOMER. Manager came and screamed in front of CUSTOMERs asking other person to work. He said he has other work and he cannot do. I have been waiting for 20mins. Store is not busy when I visited the store but all are irresponsible. Then that lady who attended me first completed for the other CUSTOMER and went inside. I was still waiting no response. This person says he won't do. That lady says if he doesn't do why should I do.
    All the useless people are working in same branch. Airtel will definitely lose their CUSTOMERs due to such ###. These people don't know the value of job and CUSTOMERs. Better fire them and improve your service in vadapalani store. Finally I got new SIM after some fight from front office. But I have decided to change the network. Eligible people are not hired for such jobs totally upset with the attitude of one person saying if you want to complain go and complain I don't mind.
    Airtel customer support has been notified about the posted complaint.
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      amanawaits
      Oct 17, 2020
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      Address: Unitech World Cyber Park, Sector-39, Tower A, 4th Floor, Gurgaon – 122001, Haryana (Delhi & NCR), India

      Hi Team,

      I have raised the complaint multiple times and I have not got the solution or the same. I want to raise a complaint in consumer forum case because the company has failed to resolve the concerns even after giving 3 deadlines to resolve the complaints.

      I have called the customer care for more than 10 times and every time i was informed that it will be resolved in 30 days.

      I have paid the bills andd they even introduced that this is a platinum plan and it will have more services than others but it seems it has degraded to much lower level
      Airtel customer support has been notified about the posted complaint.
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        N
        Nitin 1971
        Oct 17, 2020
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        At 14 oct 2020 I just entry the airtel broadband new connection. At 15 oct One person came from airtel and they send the link for payment of 1768 for installation I just pay the installation fees and get the confirmation of payment from airtel at 15 oct and the person sad that installation is done with in 48 hrs. But today is 17 oct 2020 no one come for the installation of airtel wif and the payment proof is uploaded below
        Plz help me for this situation
        Airtel customer support has been notified about the posted complaint.
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          B
          biruduganti ratanraju
          from Dehra Dun, Uttarakhand
          Oct 17, 2020
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          I have recharged for RS.449 for airtel mobile no.[protected] online by internet banking on 16.10.20. amount was deducted but recharge wasn't done. Please verify and credit to my account.
          Airtel customer support has been notified about the posted complaint.
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            பொன்வேல்
            Oct 17, 2020
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            15.10.2020 7.26 AM my mobile number [protected] through www. airtel.in website by using net banking . The payment is successfully transfered and amount debited from account. but not my mobile is recharged. txn id:[protected].
            Airtel customer support has been notified about the posted complaint.
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              H
              hemant.singh88
              Oct 17, 2020
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              Address: D 54 VIKAS KUNJ VIKAS NAGAR UTTAM NAGAR

              My concern is that Airtel sales team sold me an airtel xstream box with Wrong information. They said that all google play store apps are available in xstream box too & you can download and watch it.
              But sir right now im checking many apps are missing in xstream set up box's play store, some are Jio TV, VI movies and TV, idea movies and tv ext.

              I want to return this xstream box and refund my cash of Rs-2250/-. and re-install my old setup box.

              i have voice recording of that.
              Airtel customer support has been notified about the posted complaint.
              Oct 17, 2020
              Updated by hemant.singh88
              Airtel Xtream box Sold by lying. i have voice recording of that and you can check.

              I want to return this xstream box and refund my cash of Rs-2250/-. and re-install my old setup box.

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                K
                khviny4
                Oct 17, 2020
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                Address: New Delhi
                Website: www.airtel.in

                My airtel sim suddenly stopped working in my dongle showing the error message usim/sim is invalid.The sim works fine in my feature phone.It happened from last week.I tried to unlock the dongle, but still the problem is persisting.How can your company resolve this problem.I suffered because of this problem and my services were affected.
                Airtel customer support has been notified about the posted complaint.
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                  Aslammalik1618
                  Oct 16, 2020
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                  Address: Vil. Meen Charkan P.O Smailpur, Teh. Bari Brahmna Distt. Samba

                  I recharged my number with the pack of 598. I was supposed to get the 1 year free subscription for Shaw academy course but I didn't get.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Debjani Basu
                    Oct 16, 2020
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                    My postpaid number is already registered in SBI in someone else name, because of this l already lost my money.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shubham karjee
                      from Delhi, Delhi
                      Oct 16, 2020
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                      My airtel number is [protected]. I have done the online recharge of rs 249 unlimited pack via airtel thanks app. After the amount deducted from my bank account airtel didn't updated my number with new pack and it still shows no recharge. My transaction I'd is[protected]
                      Airtel customer support has been notified about the posted complaint.
                      Here's the screenshot of my payment proof
                      If my problem didn't resolve in next 5 days, I'll port my number from Airtel to jio...
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                        V
                        Venkatesh Devarajan
                        Oct 16, 2020
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                        Resolved

                        Address: Thane
                        Website: airtel.in

                        Attaching the details in the snapshots.
                        - Intitiated a request for installation of Airtel Fibre Internet plan on 23rd Sep- Paid the amount of 9617 as well
                        - No one turned up till 27th Sep - so initiated the refund process
                        - Was informed that by 7 days the process will be completed
                        - On followup on 6th Oct - I was told account was still active (when no one had even come to do the installation)
                        - So a disconnection request was raised to initiate the refund
                        - was again given 7 more days for refund
                        - On 13th Oct, i am told the process is not initiated and will take more time
                        - No time mentioned when the refund will be credited
                        Nov 13, 2020
                        Complaint marked as Resolved 
                        Refunded by airtel
                        Airtel customer support has been notified about the posted complaint.
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                          Praveen lata
                          from Mumbai, Maharashtra
                          Oct 16, 2020
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                          I add the money to the airtel thanks app but not credited my account till now and money already deducted plz help me anfld issue my refund . I am waiting for recharge
                          Airtel customer support has been notified about the posted complaint.
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                            L
                            Labeeb ur Rehman
                            Oct 16, 2020
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                            Address: Aligarh

                            I just watched a 20 minute video on YouTube on 240p and you took 50% data
                            I had Jio ported to Airtel and I think I did wrong Jio is better than you
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              vidur kataria
                              Oct 15, 2020
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                              I did a recharge of Rs 379 on wrong number [protected]. The operator reference number was[protected].
                              The right number is [protected].
                              Airtel customer support has been notified about the posted complaint.
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                                Akash4201
                                Oct 15, 2020
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                                Address: B-31, Archana Co op.society.,viman nagar,pune

                                I had applied for Airtel broadband connection on 12/10/2020 and made payment of 1700 too.The person said it will installed within 72 hours, but now it's been 4 days and no response from Airtel.Pathetic service.
                                Airtel customer support has been notified about the posted complaint.
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                                  aslamk421
                                  from Silapathar, Assam
                                  Oct 15, 2020
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                                  In my area, Paltan Bazar, Dibrugarh, PIN 786005, the internet service of Airtel goes down whenever there is electricity outage in the area. I have been using Airtel for long but now, it is a headache because i have my siblings who does online classes through the internet service of Airtel but such a problem is causing us a lot of loss. Please look into the matter.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Saleem shaa
                                    Oct 15, 2020
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                                    Hi, i have raise a broad band request and paid the amount online ₹1768 on oct 14th 2020. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one.airtel customer care ref no is #[protected].
                                    Airtel customer support has been notified about the posted complaint.
                                    Oct 15, 2020
                                    Updated by Saleem shaa
                                    Location bhwaneahwari nagar r t nagar Bangalore 560032
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                                      @sat
                                      Oct 15, 2020
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                                      We want to change billing name of the under mentioned bb number from'ozone propex pvt ltd' to 'ozone properties pvt ltd'
                                      [protected], [protected], [protected], [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        Anupama P R
                                        Oct 15, 2020
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                                        Address: Palanilkunnathil evoor south keerikkad po.. Alappuzha dist kerala

                                        I have charged 298 from airtel thanks app
                                        but it showed it failed, and later when i charged again it got successful

                                        But two times it credited 298 from my bank account

                                        I want my 298rupees which was not successfuly transacted back.

                                        Reply as soon as possible
                                        Airtel customer support has been notified about the posted complaint.
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