Airtel Complaints & Reviews

Monthly plan of 999 + 18%gst = 1179/- since 23rd June 20

So (June to July, July to August, August to September ) Rs.1179×3 months = 3537/-
Paid till date since Monthly plan changed
22 July Rs.889/-
6 September Rs.1332/-
26 September Rs.3745.55/-
Total Paid = Rs.5966.55/-
So Excess Paid Rs.[protected].55 =2429.55/

Again as per you own billing
17 June 2020 to 16 July 2020 Rs.943.06/-
17 July 2020 to 16 August 2020 Rs, 1178.82/-
17 August 2020 to 16 September 2020 Rs.1260.62/-
So Adding all the months from 17 June 2020 to 16 September 2020 = Rs.3382.50/-
But i have paid from 17 June 2020 to 16 September 2020 Rs.5966.55/-
It means i have in excess (3382.50-5933.55) Rs.2584.05/-

By mistake I recharged to a wrong number using Paytm.
Recharge amount is 399.
Wrong Number - [protected]
Correct Number - [protected]
Reference Number[protected]

Sir,
i am living in puranpur moh. sahukara ward no. 8 in amol banquet hall there is a airtel tower in which the wiring is passing through several houses there are regular shot circuit in wiring of the pole yesterday one cow was found dead due to electric fire in the pole a 1 month ago a man was in coma due to this wrong postion of wiring.

the wiring of the wire are very close to my house and due to frequent short circuit all the locals are scared

its our humble request from the locals that the pole should be in a secure position.

its a very serius issue and should be solved as soon as possible.
your truely,
aleesh khan

I am getting error, , sim not registered on network' since 4 days. My airtel postpaid no. is [protected]. My alternate number is [protected]

I done Airtel fastag recharge through MobiKwik app . Txn successful from MobiKwik side but Airtel didn’t confirming txn . 20 days passed giving copy- paste replies . So plz take action against Airtel payments bank . It would be helpful for me as this amount means a lot for me. .

Txn amount :- 7890 rs
Txn date :- 7/10/2020
Cont no. :- [protected]

I recently bought an iPhone 11 and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a something to do with the service provider end.
I also know 3-4 more people who recently bought it and are facing the exact similar issue. And they all have Airtel sim with them.

It just continuously says “waiting for activation” but nothing actually happens. This is frustrating!

Please resolve this issue asap.

Tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
Phonepe gate way is used to pay amount. The transaction I'd is
P2010041608457417415462

Phone: [protected]

I bought a new broadband connection. but on the bill, it showing the name of the previous owner who is my neighbor. He canceled his connection last year and I took a connection in the same line. but the customer name is the same as the previous owner in my account. I want to change the customer name on my name. Please say me the procedure for the same and how many days it will take to change the name. Very Urgent

Sir/Madam,

Phone number of concern: [protected]

I have tried to recharge my SIM card on Oct 16th, 2020 for the amount Rs. 698 through my SBI account. First it appeared like it worked but later I noticed that my SIM was not recharged but the an amount of Rs. 698 was deducted from my bank account.

Then I thought I needed to buy talk time to make it work. I ended buying another Rs 100 + Rs 100 + Rs 500 = Rs 700 on talk time. And yet my Rs. 698 package never appeared. I tried calling customer care several times but it impossible to get anyone to talk to me.

Today I tried to charge Rs 449 package and again the transaction went through by AirTel failed to recharge my card. So totally I spent Rs. 1, 847 in total in the last 10 days and now my balance on the SIM card is around Rs. 150.

Oct 25: Rs. 449
Oct 16: Rs. 698
Oct 16: Rs. 100
Oct 17: Rs. 100
Oct 18: Rs. 500
[protected]
Total. Rs. 1, 847

I am extremely disappointed with AirTel service now. Please investigate this issue ASAP and I have attached the screenshot of my banking transactions and also the transaction history of AirTel recharge to this email.

Thanks,
Ramesh
Ph: [protected]

My airtel number is +91 [protected].

Hi, Iam citrarasan using Airtel no.[protected].My SIM is showing no service for more than 10days. I suspected my mobile and confirmed with the service centre that there is no problem with the device. Then I bought a new mobile but still the same problem is there. I don't know what happened with the airtel. Even customer care executives are not ready to accept that there is problem with the Airtel. I am getting different answers each time whenever I called them.At least Airtel should inform customers through emails about the problem. I think it's the time to move to some other network.

Airtel Xstream Fiber number [protected]
The website of Airtel States that Broadband connection will be activated in 48 hours. When I contacted the agent on 10th Oct, the same thing was confirmed. I made the payment for 6 months subscription on 10th and then waited till 14th October when i got only excuses from the Airtel Team that their team member were not well, they have having shortage of router, etc. On 14th afternoon, I raised a complaint with Airtel on [protected]@in.airtel.com and till date i.e. 24th Oct, the only update that the request is in progress and they are working on this. This kind of service level is not acceptable when timeline is attached for refund. It hardly takes 5 minutes to know the status of the completion of their work.
I want my money to be refunded immediately.

Airtel — New broadband connection ecaf:[protected]
While booking service support team didn't checked the service availability in my area but sales team forced to do the payment to start the process which to be completed in a day as per sales team; I had done the payment and submitted all my documents on the same day. Now i didn't get service for their service unavailability in my area and my payment is almost more than 15 days with no response for refund

Hi,

I have recharged wrong number, could you please help to correct it.

Please find the below information.

WRC = [protected]
TransID = Operator Reference Number[protected]
Amount = 379
Correct No. = [protected]

Thanks,
Karthikeyan V

ROADS WERE DUG UP, pits as close as 3 steps from each other,
The Airtel guys have come, done Their work and left
No body cared to clean it up
Let alone Fixing the roads.
We park our cars on the side of the road now there’s Big pits and MALWA on the road side And Bricks stacked up,
where do we park our cars?? At Airtel office?

Location - M BLOCK market BACKSIDE, GREATER KAILASH -1 New Delhi -110048
Maybe the engineer incharge is Mr. Sarabjit from Airtel.

While appreciating the service, it is to inform you that the service of Airtel network at Bichom, NEEPCO Ltd(North Eastern Electricity Power Corp.Ltd, Govt. of
India Enterprise)[Sub of NTPC LTD] about 15 Km downstream side of Nafra town, West kameng, Arunachal Pradesh-790001 is completely
down since 20.10.2020, Moreover, sir we are not getting proper network since last one month as network is fluctuating (4G Speed) in the facility installed at our location.
kindly look into the issue at the earliest.
Airtel mob no-[protected]
Email id-vijay.[protected]@gmail.com

I applied for broadband connection on 17 October but till now no installation of broadband. Even if I call 121 everyone answer is will be solved in 24-48hrs but it's already 7days * 24hrs. All false print made and no request has been solved. Still waiting for the broadband to be installed.

Hello I'm facing problem in getting the connection. I was a proud airtel broadband customer around 5years back but after I shifted to my new home which is around 3km away from that old house(where it was available), I applied again for a new connection but the executives say that there is no line in ur area this is so unfair I was trying from last 5years and getting similar reply we have plenty of flats and houses near us I guess most of them are in need of a good broadband connection but airtel is refusing to put their line in my area.
This is a shame that airtel is neglecting there customers who were once a permanent one.

Address: p-207, maahinglaj nagar-B lalarpura Gandhipath west, Jaipur Rajasthan

I have ntw issue in my area in chandrapur Maharashtra pls solve my issue

I have used Airtel DTH before 3 months, and discontinue, but they are daily calling me and asking sir what is the issue, why you have not recharged you DTH, while i have told them that i will never want your services in future and never call me again, but they daily called me 1-2 times in a day.

So take some action against DTH

I am user of Airtel from more than 12 years now. I am an NRI working in UAE and Visit my native in India once or twice a year. Which is delayed during current pandemic situation and from almost a year I have not visited INDIA back home. I had subscribed to a Airtel prepaid life time service SIM card when I was in India. My Mobile phone no is [protected]. It was explained to me by the Airtel Agent that I need to make a recharge of minimum balance every month to keep it active. So every month I was making the recharges for minimum balances and even the main balance out of which the roaming rental for each month was getting deducted. Suddenly from last 3-4 days the sim stopped working for incoming/outgoing calls and currently, only SMS are receiving even the balance is more than Rs 500.

Its not possible for NRI, to opt for NRI packages for months for not using services. but, we need to keep the sim active as its mere mandatory to have mobile number nowadays for every financial and non-financial transactions we do.

Notably, this is not the first time it is happening to me. Earlier also I had got Mobile No [protected] which was made inactive by Airtel because of this same simple reason of not using the SIM for 90 days though I had balance on SIM and rental deductions were getting charged and at the end airtel raised their hand that they can not do anything. Even, after this had happened I went for Airtel again which was my mistake.

This time also I had kept sufficient Credit balance on my SIM, made monthly minimum recharges so that I could keep it active.

I simply request AIRTEL to look into the matter and provide a satisfactory service to NRI customers who trust them, which is lacking badly with Airtel as of now. Kindly let me know the status of my SIM card and advice accordingly on how to keep Airtel SIM with me for further use in India without any pain.

I hope I will get the resolution ASAP without pain in future.