Airtel Complaints & Reviews

Hello sir/ madam,

I have waited for 7-10 days and have observed that the failed transaction recharges 329 [379 pack] towards [protected] and 49 pack towards [protected] from my thanks app account no. [protected] have still not been refunded to my account.

Being a loyal customer as a family for airtel this lack of due diligence from your end is appalling and takes back significantly on my trust.
I request your urgent attention on this matter for us to have a continued reassuring relationship with the enterprise.

Hi,

I booked a request to upgrade my existing broadband connection to airtel smart fibre. After that, 1 airtel guy visited my home and asked me to make a payment of rs 3536 (Screenshot attached) before starting the installation. After making the payment, he told me that your landline number will get changed. But i told him that i do not want to change my number and only want to upgrade my plan. So after talking to some persons, he told me that it is not possible and cancelled the request and told me that refund is initiated and will be credited to your account in couple of days. But today its been almost 10 days and i have got no message of cancellation request and no refund. Whenever i tries to connect to customer care, after wasting lot of time, it suggests me to visit airtel thanks app and there also, no category present for this type of issue. Its really a unethical behavior on their part.
Please get this issue resolved at the earliest.
Thanks in anticipation

I have been using a new airtel 4g pre-paid sim since 1st week of june. Until about a month ago i was getting the speed o[censored]p to 4 to 7mbps when i measure it using speedtest.net application. Since last 2 weeks the speed has been very badly hit and is pathetic now at 0.57mbps to 1.2mbps when i measure at different intervals of the day. This does not support me for work from home nor my kids who need to take online classes.
There is no option through which you could reach out to customer care to explain the problem. I feel stranded on a network that claims to be india's best!
I need this to be fixed in the area i'm working at expeditiously. Pls help.

Hi,

On apr13 2020, i had made 6 translation to airtel against monthly bill (Inr 597). This was due to application error. However out of 6 transaction 3 has been reverted. And 1 had been paid for the bill.
Remaining 2 transaction is not reverted till date (Inr 1194).

I have been following up with their team for last 3 month. They have closed 2 tickets already without resolution. Airtel confirmed they couldn't track the payment, hence i followed with my bank (Icici) and received confirmation the airtel confirmed that these payments are received by them.

I shared these emails and my bank statement with airtel 2 days back. I am receiving mails to share the details of the transaction regardless i have provided all that they asked for.

I request, you to look into this matter and help me recover the amount

Dear sir,
This is suresh from kuturu village of kunavaram mandal of east godavari dist, andhra pradesh - 507121., sir, we are using only airtel here in my village, almost 30 plus villages are using this airtel network but we are facing very bad signal problem in my area. I requested so many times to airtel but there is no help from them. They just say this email is not registred with airtel. Thats it. And i tried to register but its not working. I posted in twitter too... But they are not responding. Please sir.. Please improve our area signal strenghth. Thank yo so so much

Please look at this i'm an airtel user i'm facing with a problem that i'm loosing 1.5 rupees per day from last 2 months so kindly look at my mobile number [protected]

My mobile number is [protected], balance in wallet is 3267/-
But when i go the recharge of electricity bill it unable to process
Please help me

For the past 4 months i opted monthly subscription and the days were reduced between 28-29 instead month. Today i did recharge to my account [protected] for my pack that quoted rs.610 and upon paying got message with 28 days subscription instead of 31 days.
I formally registered complaint with @airtelpresence and received information call states that 3 days reduced to compensate idle maintenance charges verbally. The referred imc not reflected in their bill. I demanded invoice for deduction and representative disconnected call.
Therefore i concluded deduction is illegal and want to know the law pertaining to the idle maintenance charge which they never did it the equipments provided for. My connection.

I want the deducted money to credited into my account back. Kindly acknowledge my request

Since 3days my sim is showing sim access error

I have requested for upgradation of my dth box to airtel xtream box on 14th july but till now i have got no service from airtel. The bad part is everyday i call them and they say that the service will reach you today itself but it does not appeared till date. They are wasting my time and giving me false hope everyday, basically harrssing me. At fisrt they said airtel xtream box is unavailable at your area but after few days they called and said they will manage and reach out by that day but still i have got no service. The customer care representatives are extreme liers and really bad at giving service espacillay named akhil mahanty. Please look into the matter and try to provide a better service.

Booked aritel xstream broadband connection on 18th june and the payment was made on the same day, they said it will take 2 working days for installation and since then they didn't call me back nor did they try to get in touch for the status and there seems to be no way to contact airtel to get further details

Caf no: [protected]
Transaction id:[protected]
Amount: 2828 rs
Mob. No: [protected]

By mistake i have recharged on airtel no. [protected] through paytm. But i want refund

Dear sir
Most recently i have a airtel sim number [protected] is requested plese sim number active
Thank you
Sir

I have recharged my airtel number [protected] via paytm with top up plan 598 it shows successful but i didn't get any sms and i'm not able use any of the service of this top up plan. Please resolve it as soon as possible.

Dear sir,

I have purchased a airtel set top box in march 2020. Having registered id [protected].

Now such set top box is not working, this set top box in warranty period.

You are requested please replace my airtel set top box as soon as possible.

Regards,
Ajay sain
Registered id - [protected].
Mobile no. - [protected]

I am from non resident of India and i am using Airtel prepaid number with international roaming for receive OTP.
Two weak ago suddenly stopped detecting sim card and i have done re inserting sim card and restarting device multiply times same issue also tried inserting sim card another device again same problem
then i have contacted customer care not fixed my sim card issue
i hope the issue from airtel they are forcing to replace new sim card but i can't buy another sim card because i am out of india
i would like to request kindly take necessary action

Txn id:[protected]
Ref#igaizwbvg7
While doing a recharge through airtel thanks app, amount got debited from my bank account (Ref#igaizwbvg7) but on airtel app it showed payment pending.

My internet speed is very weak now a days becayse of this i m not able to attend my online classes which us very important for me

Hello

I recharged my number [protected] from Airtel App through SBI net banking. I got a message that payment is initiated and a reference number and money is deducted from sbi account but not recharged .
Please help

I had ordered 2 fastags for my cars. After showing for “shipped” then it again shifted to validating order for both. I’m looking forward for fixing this issue asap.