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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 307

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I ported my no.[protected] from idea to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service. I tried to call customer care but there is no option to connect. My...
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preetham_037
from Delhi, Delhi
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Recharge unsuccessful but money deducted

On 03rd July 2020, at 12:03 AM I recharged 638 INR to Airtel Money from my bank account through Phonepe App. The amount has been deducted, but the recharge was unsuccessful as it did not reflect in airtel app. It's been 2 days and the money hasn't been refunded, although the company promises to refund by 24 Hours. Please kindly note that, since the recharge was unsuccessful, I recharged for the second time at 10 AM on the same day again for...
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R
Râghâv Gêrâ
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I didn't get my fastag

I have ordered a fasttag for my car on airtel payments bank with trust and belief that, i will get it on expected timelines of 14- 16 days. I have ordered it on airtel thanks app on 15 june 2020. I got a sms saying on 3 July that my fasttag is generated and shipped. Since 3 july, the status showed as "shipped" in airtel thanks app, but it is not delivered even after 1 week since the status is marked as "shipped". I called airtel bank customer...
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R
ramkishorgupta
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Recharge dispute_9818331008

Hi Team,

I have recharged my mobile number -[protected] on 15th May 2020 with an amount of 574 rupees through Airtel thanks app using my amazon pay balance.
I have recharged my mobile number -[protected] on 15th May 2020 with an amount of 574 rupees through Airtel thanks app using my amazon pay balance.
I have raised the issue with airtel customer care on the same day under ref [protected] & followed by emails...
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R
raju.sannakki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel recharge has failed but money debited

I have tried online recharging using airtel thanks app on 01st june 2020 for rs149 and paid through g-pay. Amount had deducted but recharge failed.

It's been a month still i have not received the refund.

Please find the attached receipt for your reference.

Transaction ref :[protected]
Phone numer: [protected]

Thank you....
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Hi,

I have recharged my airtel hotspot yesterday and inspite of that haven’t been able to access it. It just isn’t connecting. Can you please look into it.

My airtel hotspot number is[protected].

Regards,
Priyanka...
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I ported my number from vodafone to airtel on 27th june 2020. After that incoming calls were not coming to my number. Calls were coming only from airtel network.
I raised a complaint regarding this on 27th june, service request cumrc[protected]
After that today i went to airtel store from where i ported my number and they issued me another sim telling that your issue will be resolved.
After activation of new sim iam...
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D
Delight travelinks
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corporate numbers reactivation

Address:C/O DELIGHT TRAVELINKS, 8-4-550/50 NATRAJ NAGAR, ERRAGADDA

Dear sir

Sub:-complaint against airtel sr. Nagar branch hyd.

I just want to inform you about at airtel outlet in s. R. Nagar posta. L code 500038,

I have been to sr nagar airtel outlet regarding my old corporate numbers reactivation with all my documents necessary for reactivating my company phone numbers, at airtel office executive name anthony and ethsham are asking for commission for reactivating...
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T
Tejas Daware
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My Sim card suddendly stopped working

Address:Airtel Bharati

My sim suddenly stopped working since a week. I have done recharge still it's not working. [protected]...
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I have done my recharge through airtel thanks app of rs 149 on dated[protected] time 1:50 but only a message was sent from airtel that "your airtel mobile is not recharged successful we will refund the money in 7 working days."but still the amount is not refunded on my account. Refund the money....
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Address:Hyderabad, Telangana

A week ago my phone had suddenly stopped receiving signals and it was the sim fault, so i approached an airtel store and apparently the number is on someone else's name who isn't someone i know and they said it cannot be solved. Please look into the issue...
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C
Ceeyou Again
from Bengaluru, Karnataka
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Sim swap - High Priority

Address:Bangalore
Website:airtel.co.in

The retail store of airtel are making me run everyday from one store to another since two weeks and after 3 sim swap attempts the sim does not register to service the rep at store tells me everything was successful but from backend they have some "problem" which they do not know of??
What the hell am i supposed to do? Can someone from higher authority tell resolve this issue im just trying to get my old number back because it was...
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C
Ceeyou Again
from Bengaluru, Karnataka
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sim swap grievance

It's been 2 weeks i've been running from one airtel store to another to get my sim swap in this pandemic, and after all the procedures my sim does not get registered to the network and the retail store always say "sir please buy another sim and try again" i e totally bought 3 sim cards and this problem does not go away, they say everything is right but from back end issue is there now someone tell me what the hell am i supposed to do when...
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Please help me i complain to customer care last 7 days before n still stoll issue of range we pay monthly money for airtel but still company cant give us proper satisfaction for good network please help me out with thia...
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N
Nirmalmoolchand
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Boardband complaint

Address:16/18, Crescent Park Street, T.Nagar

My name is nirmal kumar, my cell no. [protected].

Put my connection in safe custody and wave the outstanding amount, no usage due to lockdown.

Details of broadband connection
My telephone number is[protected]
User id number is[protected] and relationship no. Is [protected]....
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S
shibi@123
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one. airtel.in

Yesterday i recharge my services by prepaid of 149 for a month. From that time i get bad network service and most important when i open the some link like
http://bit.ly/2Gp80s6, and many more. I am not able to access it.
I providing the photo of your service issues.
Solve the problem as soon as possible.....
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P
Pradyumn Rathore
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Pathetic service of airtel

Mr Mittal,
This is for bringing you to notice that your Airtel customers including me, are so frustrated to your company airtel dth service as I always pay 1000 on time for dth so that we family can enjoy to watch various serials but your company service and customer care doesn’t care about your customers and we couldn’t see a serials from past 5 days as it is showing weather condition error.
Sorry to say that you lost...
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Website:www.airtel.in

I had recharge my airtel no. [protected] online with an amount of rs.449 from bharti airtel web site itself on 29.06.2020 and payment made successfully by my bank account through net banking but my said no. Not recharge neither deducted amount not return to my bank account. Payment reference is [protected]igaiwflaq3.
Kindly do the needful as due to prevailing situation due to covid-19 my financial condition is not good.
br...
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P
Priyanka.R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

3 rd july 2020
D. Anitha

I have already registered a complaint regarding amount deduction. I was about to recharge my prepaid pack through airtel thanks app, amount was deducted from my sbi account but recharge was not done. The complaint status shows that it is been notified to the service provider and said amount will be refunded within 7 days. But till today i did not receive the refunded amount.

Please...
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Irfanmp
from Calicut, Kerala
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i'm complaining about mnp

Since airtel isn't providing good network i wanted to port my number to idea, but i'm unable to generate upc each time i send sms i receive an text stating
Upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I have tried to resolve the issue with airtel representative of my city and by contact ing customer support too.br...
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