Airtel Complaints & Reviews

Hello Sir/Mam,

i have accidentally recharged a wrong number ([protected]) instead of ([protected]) on Airtel number from PhonePe app.

i am looking forward to receive a help regarding reversal of the same.

Right Mobile No. [protected]
Wrong Mobile No. [protected]
Amount : 2498
Transaction ID : N2010131558599965896998 (PhonePe Transaction ID)
Date: 13 October 2020 3:59 PM

On 13 october 2020, all the airtel user in our area sector 39, gurgaon faced very big issue with the internet connection, we were not able to connect to internet for anything, nothing was working, not even calling. Due to this issue many o[censored]s faced serious issues in our work and srudy life. This thing should not happen with such a big telecom company.

Airtel — electricity bill wrongly paid to apcpdclob

Maheshwaram Sreenivas on October 12, 2020

I paid electricity bill for ₹1764 for tsspdcl on uniqe service number[[protected]] thru airtel wallet on 12-10-20 under their trxn no.[[protected]] but i received the message from airtel as "the payment made successfully to apcpdclob from my wallet."as the amount was wrongly paid to apcpdclob by airtel. My airtel wallet no. Is [[protected]]. The bill is showing outstanding till date in tsspdcl. The amount is not received so far by tsspdcl of telangana state. I sent mails to airtel about the issue but my problem is not solved yet. Pl help me in getting my amount refunded to my wallet at the earliest.

Regards,
M.Sreenivas

Hi,
l have purchased this number/sim from Airtel a month ago and it worked all fine but now when I am trying to recharge and entered number in Airtel Thanks Application, it is showing the product is not found and even if I call customer care number it says the number is invalid. Could you please help getting this issue resolved asap.

Thanks,
Navya

I have ported my sim from idea to Airtel. I received an activation message from Airtel to call on 59059 but when I called, that number is not working.

Yesterday, I received a call from Airtel DishTV regarding new connection and asked to pay amount of Rs. 2000/- through PhonePe, I paid the amount, later the phone is switched off and when I call Airtel Customer Care, they are saying that they have not received the amount, how can I get back my amount.

Dear Sir
I have face Now no network coverage for last two days, it's completely nill. It displaying as no service and emergency call only.
Tried will all possible ways by turning off the cell, restarting and changing the mobile device, but my network not coming. So My request you please check the issue and resolve very soon.
Mobile No. [protected]
Sim No.[protected]U

We are having mobile airtel no [protected] facing network problem from yesterday.while complaint from other network through mail id, two times, both time same reply for first registration of mail id irrespective of my problem that unable to dial from other network, same foolish reply repeated for registration.
Which shows their customer service, how can we call their suggested number from other network, no proper response. Hence we are unable to use airtel services.
Kindly do the needful in the matter.
K L Vadhwani
[protected]
[protected]

My self ashok mera no [protected], h pichhe 15 days se mera net bahut slow ho gaya h, jiske karan m bahut pareshan hu, plz es pareshani ko dur kare

I pay recharge for ₹ 149 the money has already deducted but i got a message saying the transaction has failed i cant call anyone

I have done a recharge on[protected] of Rs. 379/- and outgoing services (Benefit: Unlimited Local, STD and National roaming calls, 6 GB data and 300 SMS) were valid until[protected]i.e. 84 days from the day of recharge, On 10th Oct 2020 morning i was not able to make call as IVR message was "your airtel no. is currently inactive, to reactivate the services recharge your no." I did recharge (10-Oct-2020) of Rs.100/- thought might be balance should not be zero but services were not activated. After that i did recharge (10-Oct-2020) of Rs.149/- and situation was same.

Issue: When service should be allowed till 26th OCT 2020 then why i was blocked with all type of incoming/outgoing services.

I called customer care 3-4 times on 121/198 but call was not getting connected to Operator, while selecting the option to check expiry and balance it was told over IVR that expiry was in June and all the services were barred because no recharge done to keep activate the services.

I sent mails to Nodal officer/121 email support and appellate cenntal Airtel email id and recieved response from Appellate Central Airtel team that all the above mentioned recharge was done on these dates and follow xyz steps to start with the mobile number and issue will get fixed. I followed the same but nothing is resolved.

For what kind of support / service AIRTEL is charging to the people of India. Its kind of loot from the Indian's pocket.

I want all short of benefits and compensation for not getting the service from last 3 days.

I ordered a prepaid sim card. After I ordered it, they notified that I will have to pay extra Rs. 100 just for the deliver charges. This made me frustrated, things like this should be mentioned early on. I would gladly go the Airtel Centre instead for a Sim. I'm a former Airtel user who wants to continue and this go this way.

I hope this gets dealed soon and my order is cancelled.

I applied for Airtel Broadband connection on 03-Oct-2020 and made payment of Rs. 2828/-. Now they are saying they do not have necessary infrastructure to provide connection. They said will initiate refund but i have not received any sms or email or any sort of confirmation. Not able to reach Airtel executive over phone. How should i get the refund processed? They do not have any specific email address for broadband customer support

Hi,

I want to convert my airtel physical sim to esim, while sending sms esim emailid to 121 i got reply that my email id is not registered.
I have registered my email id in airtel app and also verified it.
Please let me know if i have to do anything else to register my email id against my mobile number to get esim.

email id :- [protected]@gmail.com

Hlo I am Rashi Gupta
Yesterday I recharge my phone no. [protected] through airtel thanks app via debit card
The amount got deducted from my card but recharge has not done.
Airtel sent a message which says
" payment of rupees 399 done via airtel thanks app through debit card has been processed Order Id 672110************* You will recieve the order confirmation within 4hrs"
It's been more than 12 hrs and I haven't recieved any confirmation regarding my recharge
Kindly refund my money or confirm recharge

I've done recharge on 11th October on my phone no through Airtel Thanks app
I recieved the msg that "payment of 399 is done Order Id 6721************** you will receive order confirmation within 4 hrs"
Since then I haven't receive any message regarding confirmation also my Money from debit card deducted without crediting recharge
I want my money back or recharge my data pack

Hi,

on 12th October 2020 i have recharged Rs.598 plan to my new (MNP) airtel SIM via debit card.
the amount got deducted from my account. but plan didnt get recharge.
Please look and help to resolve the same query.

Recharge Receipt Details
Order ID :[protected]
Paid by:- Axis debit card.

I am a senior citizen, aged 72 years. I am using postpaid Airtel Mobile number [protected] Airtel Relationship Number is [protected]

While paying mobile bill on-line on 26th August 2020 as against the bill amount of Rs. 352.46 (Rupees Three Hundred and Fifty Two and Paise Forty Six), the payment has been made as Rs. 35, 246 (Rupees Thirty Five Thousand Two Hundred and Forty Six) due to missing the decimal inadvertently. Bank Transaction Reference CUBBP[protected]; Airtel E-Receipt Number[protected]

In spite of making repeated complaints with Airtel Customer Service and also raising the complaint to the Appellate Authority, Airtel is behaving as a third rate company by denying refund of the excess amount paid against their bill.

I request the intervention of your good offices to instruct Airtel to make the refund with immediate effect with penal interest @ 18% per month,

I am using Airtel number [protected].
As it is corporate number, it is used for promotion and available on sites.

I found something strange since 9 th Oct. Someone did shopping from my Ajio wallet for Rs. 6000 . I even did not received any confirmation SMS .
This person hacked my Airtel account and logged in my Ajio account through OTP which he is using since 9 th October. He is accessing SMS services of my number. I have not received any message from 9 th October onwards.

Kindly Airtel do needful. I am having his address and number which he mentioned for delivery of items on Ajio account. I have taken the screen shot.

Regards
Mrs. Priya Tyagi
[protected]