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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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K
Kushnoor
from Bidar, Karnataka
Aug 14, 2020
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Address: Mumbai

Hi
I have a prepaid airtel connection with number: [protected].

I have recently recharged this connection with rs 588.00 on 9th august, 2020. However, my outgoing calls were barred even after that. I recharged again on 12th august, 2020 with the same amount and now my balance is reflecting rs 23.00.

I'm confused and unable to understand the issue.
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    V
    Venugopal Sivarama
    Aug 13, 2020
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    Address: C 305, Sai Krupa Heera Apts, C V Raman Nagar,Bangalore

    At bangalore mathikere airtel office, i asked them to add simple airtel iago, in my phone, they added """"airtel gold""and they told""no charges are there for this"""airtel gold,

    Pl confirm.

    Thanks.

    Regards,

    S venugopal
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      A
      Aartis11
      Aug 13, 2020
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      Hi,
      I have taken new fibernet connection on 6th august, but installation is not possible because airtel don't have connectivity in my area, i paid 2828/- that is 3 month advance amount.
      I want to raise request for refund.
      Please help me with this.
      Attaching screenshot for reference.

      Connection on name of: aarti
      Registered number: [protected]
      Caf no. : [protected]
      Transaction no:[protected]
      Email: aarti. [protected]@gmail.com

      Regards
      Aarti samadhiya
      [protected]
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        N
        nareshyyy
        Aug 13, 2020
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        Address: Tirupathi

        Am facing call drops after receiving/ dialling, it will cut automatically after receiving or lifting.

        Also signal is very poor and not able to use properly.
        Airtel customer support has been notified about the posted complaint.
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          P
          Pramod0591
          Aug 13, 2020
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          एयरटेल डीटीएच से मेरे पास फोन आया और कहा गया कि आप को 798 के रिचार्ज में 6 माह के लिए स star, zee, sony, and sport, muzic and kids challel सभी दिखाएं जायेगे और रिचार्ज होने के बाद मेरे से बोला जा रहा है के आप के पैक में यह चैनल नहीं है इसके लिए आप को अलग से रिचार्ज करवाना पड़ेगा और अब फोन लगाने पर फोन भी नहीं लग रहा है मेरे डीटीएच के सभी चैनल बन्द कर दिए गए है में चाहता हूं के ऐसे झूट बोल के ग्राहकों को गलत जानकारी दे के रिचार्ज करवाने और उसको जो बोला गया है पूरा ना करने के खिलाफ एयरटेल कम्पनी के खिलाफ धोका धड़ी का केस किया जाए और ग्राहकों को परेशानी से बचाया जाए
          Aug 13, 2020
          Complaint marked as Resolved 
          Customer I'd Airtel dth 3025181510 Mobile no 8770845846
          Airtel customer support has been notified about the posted complaint.
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            B
            Bidyut Brahma
            Aug 13, 2020
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            Today (13/08/20) at 1430 hrs i am trying to recharge rs 40/- to my airtel number, money has been deducted from my bank account but recharge not done by airtel thanks app. Pl refund my amount
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              M
              Musumusuhasi
              Aug 13, 2020
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              Amount recharged is debited from my bank account on 13.08.2020 but recharge is not yet done..i did not receive any message confirming recharge of Rs 399.
              Airtel customer support has been notified about the posted complaint.
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                F
                FUN LAUGH ANAND
                Aug 13, 2020
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                Please deactivate Airtel Winners Zone
                My AIRTEL Number- [protected]
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                  R
                  Road Trips
                  Aug 13, 2020
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                  One random morning after a restart my Airtel sim stopped working. I am outside the country and for last 7months it was working fine (as I was regularly recharging it :| ).

                  I hadn't changed anything in the phone and randomly it stopped working.

                  Phone displays message - "SIM 2 not allowed". And network status shows as No Service.

                  I have tried reaching out to them via email to [protected]@airtel.com, but they have a automated response activated on it that says to call 121. How can I call Airtel's customer line when 1. I am outside the country and 2. The sim card itself is not working.

                  Their application or website has no direct mention of customer support details. They will make customer go in loops talking to automated answering systems or FAQs, which never results in an issue resolution.

                  Now all my crucial messages are blocked.

                  Kindly help.
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                    M
                    MithunPisa
                    from Kailashahar, Tripura
                    Aug 13, 2020
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                    Address: Www.airtel.in

                    Me tridip chowdhury [protected] many time complaint airtel customer care poor 4g service but no permanent solution but during 2 week very very poor 4g data service i complaint airtel but no response so inquiry & action for this
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                      B
                      bhuvantejm
                      Aug 12, 2020
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                      Hi,

                      On august 12th 2020

                      Transaction id :- [protected]

                      Recharge amount :- rs 598./-

                      Wrong number recharged :- [protected]
                      Correct number to be recharged :- [protected]

                      Kindly check this issue

                      Thank you
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                        S
                        Shailesh shukla 1983
                        Aug 12, 2020
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                        Sir i am airtel prepaid user I have seen airtel advertisement regarding it's postpaid plan. I am checking plans also ask my mobile number to send otp for verification just like all other online service providers like bank bazaar police bazaar n many other service provider do for lead generation.
                        Ok I have seen plans there as usual there is information that u will get sim at door step .
                        I think may be thay will do formality n all security deposit, verification of resident etc .
                        Ok after that I left that web page and also no one content me even in telephone. Suddenly on August 1st week I got sms from airtel that ur postpaid bill rs 1106 is due. I get confused as I'm prepaid user and also recharge for annual pack n I called to customer care and it's surprising for me that my no us converted to post paid n also my old pack is laps.
                        I have enquired future thay told me that u enter otp so it's ur fault.
                        I tell them I have not given concern for this no and also reversed my no to prepaid also pack is full for 1 yr thay told me sorry we can't do it untill u will not repay all duse. And also ur old pack will also laps
                        I ask him u didn't ask for paper, security . U didn't provide me my new SIM card how u charge for it thay didn't reply me satisfactory n even not agree to register my complain. Last 3 days I'm sending messages to them thay didn't do anything and last day of payment is also coming after thay will impose penalty also.

                        Shailesh shukla
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                          S
                          suryasam1
                          Aug 12, 2020
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                          Address: Gujrat Nizampura

                          While adding money in airtel payment bank, my money was deducted from bank account union bank but not added in airtel payment bank.
                          While checking my account it shows that

                          Transaction for inr|565.0 to ibibo web pvt ltd has been completed successfully with reference id[protected].

                          Deatils are given below:
                          Transaction date - 04.08.2020 time 8.33pm
                          Amt - rs.565/-
                          Transaction id[protected]
                          Reference id[protected].

                          Kindly resolve my issue.
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            nishant2952
                            Aug 12, 2020
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                            Address: TETRDIH, HASAN BAZAR

                            I recharged my phone using airtel app.Due to some technical issues transaction failed but the amount of ₹249 was deducted from my account.. it's been a month since then but the amount has not been credited back in my account.. transaction id[protected]
                            Mob. no- [protected]
                            Recharge date- 10/09/2020
                            Payment mode-UPI
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                              K
                              Kavya9511
                              Aug 12, 2020
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                              I have done a recharge to my airtel no [protected] with the amount of 548.0 with the txn id:[protected]. The amount has been deducted from my bank account but the status of my recharge has been indicated as failed.in the message i have recieved it is said as the amount will be reflected within 4 hrs but it has been over that time and there is no response. Please do look into it
                              Airtel customer support has been notified about the posted complaint.
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                                I
                                Itishree Ray
                                from Kolkata, West Bengal
                                Aug 12, 2020
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                                Address: Flat 619 vishnu 1 balaji complex jharpada

                                Hi team,
                                As per my conversation with one of your colleagues swagatika sahoo from bhubaneswar i have gotten the airtel device from 1st
                                August, however i already mentioned her if the device doesn't work as per requirement and speed promised (18mbps) i will return. I informed immediately about the speed to her which was 3 mbps and asked to return the device as she failed to send technician. Till now she has been not picking up my calls. Kindly help in this regard. This is a pathetic service from a reputable organization like you. Please train your executive to be accountable enough to handle this.
                                Airtel customer support has been notified about the posted complaint.
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                                  T
                                  TrimbakPradhan++₹
                                  Aug 12, 2020
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                                  Respected airtel higher authorities department

                                  This is my bharti airtel number
                                  [protected]

                                  This is my lattitude and longitude
                                  19.52053 and 76.20869

                                  Address of network coverage
                                  Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

                                  Network coverage probelm in our area since 2 year ni help getting from airtel after esclating to nodal officer and appellate department of maharashtra and many department from 121 to [protected]@airtel.in department

                                  Please esclate this concern to jalna network team to come at my location and check the network frequency and clear out from this situation

                                  Forward to network team to come my location because we are not satisfy of airtel network service and customer care at present

                                  This is my allternate number please do the needing on urgent basis
                                  [protected]
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                                    T
                                    TrimbakPradhan++₹
                                    Aug 12, 2020
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                                    Respected airtel trai complaint department of india

                                    My name is santosh pasi

                                    This is my bharti airtel number
                                    [protected]

                                    Lattitude and longitude
                                    26.[protected]
                                    83.[protected]

                                    Address
                                    Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                                    I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                                    If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                                    Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting airtel i m not getting and reverted i feek airtel is ignoring me and my complaint

                                    I m ready to give land for network tower installation if airtel required from us just want help from airtel that team should visit on my area and check the frequency of airtel what we are facing

                                    This issue is not about me 25000 thousands people are in our village out of them 70% user are airtel... Even airtel can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what airtel is giving us service

                                    Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                                    I m providing my allternate
                                    [protected]
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                                      T
                                      TrimbakPradhan++₹
                                      Aug 12, 2020
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                                      Respected complaint department of network team

                                      My name is ramnath magar

                                      This is my number
                                      [protected]

                                      Lattitude and longitude
                                      19.9679 and 75.76953

                                      Address
                                      Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                                      We are staying in badnapur area famous place of destination of our area but no network

                                      We are not getting 2g network and airtel is planning about 5g

                                      What is the use of service from airtel.. After intimation to higher authorities many times they are ignoring our complaint

                                      If we esclate our such complaint to complaint board of india and forum then immediately we get the resolution

                                      If we directly intimating bharti airtel ltd then they are ignoring

                                      Please it is requeste don't ignore our complaint registered our complaint of badnapur anvi area

                                      This is my contact number
                                      [protected]
                                      Call me immediately and registered the complaint
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                                        T
                                        TrimbakPradhan++₹
                                        Aug 12, 2020
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                                        Respected higher authorities of trai department

                                        My name is gaurav magar

                                        This is my bharti airtel mobile number
                                        [protected]

                                        This is latitude and longitude
                                        19.44548
                                        75.28916

                                        This is my address
                                        Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

                                        Allternate number
                                        [protected]

                                        Sir i had bring one concern regarding thr new site delay from airtel after intimating to higher authorities of airtel not getting any revert from any one after concerning to them

                                        Appellate complaint had registered on my number earlier new site declared on my land from airtel after team had not visisted
                                        I m attaching the complaint number also which is generated from appellate department west of maharashtra and appellate department
                                        C4gsp[protected], cicpl[protected], cogcl[protected]

                                        New site declared and 90 days time also taken but after that no resolution from airtel... Esclation team and airtel trai department is not helping us after intimating to them
                                        [protected]@airtel.com, airtel. [protected]@airtel.com, [protected]@bharti.in, appellate. [protected]@in. Airtel.com

                                        Sir please help us to get the resolution from airtel.. Because we are not getting network at all huge population is surrounded to us and 80% people having world and india best network airtel.. But we are not getting service from airtel which we expected from airtel

                                        I m attaching the images of airtel which was new site declared on my land from 2 year i m struggling for network coverage intimating airtel esclation department [protected]@airtel.com but not getting resolution from them
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