Airtel Complaints & Reviews

There has been a slight error with the recharge number which i entered. I request that the amount be reversed to the correct number. I have provided the details about the recharge transaction. Please provide the solution as soon as possible.

My mobile number is [protected]

Wrongly recharge to [protected]

Transaction id - [protected]

Recharge amount - rs 598

This is to inform you that i tried recharging my mother's mobile number ([protected]) through my airtel thanks app. (My mobile number is [protected]). I paid through google pay and the amount 383 rupees was deducted from my account. But the transaction page on the airtel app did not show any further details.
The recharge has not reached my mother account.
Kindly look into the matter as soon as possible

Complaint register no. [protected]
Customer relationship no.[protected]
Last bill no. Bm2133i[protected]

I had been loyal customer of airtel for the last 15+ years using the same number. Recently, on 06th april, 2020, i had lost my mobile, along with my sim.
I had called up airtel customer care to block the sim, which they did and asked them to advise me on getting a new sim to be activated with the existing number. Which they had categorically confirmed that could be done unless i visit the airtel store. Due to lockdown situation, the airtel stores are not functioning now. However, from a local retail store, i had got a blank sim, which i again requested the customer care to activate to my existing (Lost) postpaid number. Again, they said, i will not be able to do unless i visit the airtel store.in a situation, where the lockdown will continue for another 2 weeks, i will not be able to visit the airtel store. Despite making requests several times, i was not given an ideal resolution as this situation demands an “out of the way” solution, which clearly, they are not interested in making. The impact of this is that i will not be able to continue my official work and will threaten my professional life.
Currently, as a loyal customer, i feel let down and is on the verge of discarding this number.
I feel the sound of optimism which the customer care resources are exhibiting is just to pass on the negative news sweetly. They should be willing to make resolutions and in case unable to make should at least pass on to the appropriate authorities to help them in taking a decision.

Hello
I have done airtel recharge for rs 558 from airtel app through google pay... Amount is deducted but recharge not done. It's been 4 days since i did the recharge... Customer care not working... Where are you airtel??
I have checked the airtel transaction history... There also it's not visible... I
I'm attaching here the gpay transaction screen shot... Pls help

I paid 3536 for airtel new broadband fiber connection. I got caf number [protected] only. I am not get connection till now. I cannot track my order with caf number. What is the purpose of this caf number. Airtel is thief. Airtel cheated me. They not refund my money and not give connection. Simply they take my money. Airtel is worst cheap cheater, lier.

Before paying money they called me several times. After that they won't pick my call. There is no customer care for broadband connection.

Airtel is really worst service in the world.

I have done a recharge of 598rupees through myairtel app on 10th april 2020 and it has been more than 24hrs but, still recharge is completed and the money has been deducted from my bank account. There is no support from customer care on this issue. It is really a very bad experience with airtel. It is a clear picture of fraudness. Please help me in getting my money back as the recharge was not successful.

I am recharged my mobile no. [protected] SMS pack but company is activated SMS pack .. plz make him return payment.. complaint against this company.plz take complaint against company

I have recharged through Airtel Thanks app on 11th April at 2:23 pm via phonpe, but it is not reflected on my airtel account. My phone number is [protected]. I need this issue to be immediately solved as the money has already been debited from my SBI bank account.

I am recharged my mobile but company is not activate the SMS pack

Sub-airtel recharge amount not credited

Dear sir,
I am customer of airtel.
I had recharged my no. [protected] with rs48 data pack 28day validity 3gb data online on 11th april 2020 via amazon but yet the amount is not credited inspite deducted from my amazon pay when i call to customer care executive no response.
Pls look into this matter you immediate action is highly appreciated

Regards,
Tanya jain

Nds hybrid loader is downloading new software from 2 days and i am not able to see any channel from past 2 days. Whenever i start my tv and set top box, it starts downloading new software and shows nds hybrid loader new software being downloaded. After it is completed it again starts downloading from 0% and there is no way i can close this or finish this.

There is no option for this complaint in airtel digital help.

When I try to open any website it is redirected to http://one.airtel.in/rcconf

I have been tried in mobile as well as in computer also but facing same error.

My mobile number is [protected]

Airtel service team. Hai this is Mohammed kurana having prepaid connection
[no protected] I lost my mobil last week I want to request the airtel term to kindly block the sim card And the issue s duplicate sim card at the earliest

Online recharge with airtel through my debit card failed on 2nd april 2020, transaction id[protected]. Despite several requests through email, calls and twitter means they have not refunded. They are always saying it will be done but nothing is happening. Today 10 days are over incle 7 working days. Rbi stipulates that fine of rs. 100/- by bank if not remitted back within 5 working days. Airtel is totally ignoring the issue.

Please direct them to refund my money immediately.

I am using airtel 4g but past few day it gone to be deadly slow. These issues results in wastage of daily data 1.5gb per day. They advertising that it is the fastest network in india but it doesn't work. Please concern my request. I am not satisfying with their service. The slow network results in hangdown my smartphone. And also complaint about their customer service. At first i complaint
[protected]@in. Airtel.com they sent a email that registeration with phone number after that might they doesn't reply my complaint
And also iam dissatisfaction with their customer care services. I know that all are lockdown by corona outbreak and i also in my home. So i want to know that their network is to be lockdown in their administration office. At first i enjoying the network speed. But the past few days i doesn't satisfied. My daily data is gone to be crashed the slow network waste my daily data and my mindset. It results in mood strings to me. The past ten days i have deeply depressesd. And i also sent my review about their network but they didn't resolve my problem.

I recharged on April 7 for 248 rupees unlimited pack in airtel thanks app through Google pay UPI but it did not reflect on my account but the money was deducted from the bank please look into the situation.
I have attached my payment details below

I have recharge my mobile number [protected] from airtel thanks app using google pay as payment option.
UPI transaction id [protected]

Dear sir/ma'am,
I had requested postpaid service for my number [protected]. But further i wanted to cancel the request. Airtel representative called me, he didn't verified any details of mine and straightaway ported my prepaid plan into postpaid without final confirmation from me. He didn't talk to me on call clearly, i told him shall call him from my another number. But without it, your representative ported my prepaid plan to postpaid, though my prepaid plan was not exhausted. So, i need to cancel this postpaid connection and restore to my prepaid plan.

Recharge has vmbeen done of 199 but then also showing insufficient balance infect in balance inquiries its showing

Hello.. I have provided inr 5700 to airtel broadband connection team as an advance for 3 months. It has been 5 days now. The team is not picking the call nor setting the connection at my address. Moreover, i have called them 100 times to check the status, but out of 100 - they will pick only one call and say - by evening we will get it done. I dont know which evening it is. The names include - swati (Sector 15), tariq and shahnawaz (Broadband connection team) faridabad. Despite of requesting for a refund request - the team has not even initiated it.
Inr 5700 still pending for refund.