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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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Airtel reviews & complaints page 380

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R
ROYAL MOBILE
Apr 10, 2020
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Address: संत नगर रोड बाडी बैंक राजस्थान

कंपनी को पूरा कैसा कंपनी इंटरनेट नहीं चलने रही थी
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    C
    chand pakeeza
    Apr 10, 2020
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    Address: Gh Hassan Dar R/O Bogund Dustrict: Kulgam ,J and K

    Sir, in this lockdown we were not able to pay bill, so weave off late fee and Gst,
    We will pay the bill after weaving off.
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      Roshan Ramteke
      Apr 10, 2020
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      Sir
      mobile no:[protected]
      i am working at assam,
      the above mention no is with my mother residing at nagpur
      most of time when i call my mother in morning/evening /afternoon, i hear massage mobile is switch off try later, my mother never switch off her mobile and charge mobile regularly
      kindly look in matter
      regards
      roshan ramteke
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        K
        Kabil chakravarthy
        Apr 10, 2020
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        I have recharged my number ([protected]) via airtel app for 598 pack. The amount has been deducted from my account but the recharge is not done. The purchay has been confirmed by airtel hdfc upi. But still the number is not recharged and the amount is not refunded. I can't connect to the customer care due to the lockdown trail. So please connect with the no.[protected]
        Airtel customer support has been notified about the posted complaint.
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          V
          Vigneshwaran Jheyaraman
          Apr 10, 2020
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          Hi I am P Suresh, I recharged my airtel DTH for a 6month plan for Rs.991 on 9/4/20 morning around 10:15am the payment has been processed but still my balance amount is still showing as 27.40 on Airtel Thanks App, website and even[protected] mesage.
          +2 photos
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            G
            GOTRA DENTAL CLINIC
            Apr 10, 2020
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            my account is suspended even after recharging

            My airtel account has enough balance and i recharged my account but still my account is suspended...
            My airtel dth is not working at the present moment despite of recharging my account it still remains suspended please look into this matter asap as i m experiencing difficulty in watching airtel dth on my tv.
            Thank you...
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            S
            Shivapriya Sp
            Apr 10, 2020
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            Address: Chennai

            I recharged my Airtel DTH account - [protected]-001
            for Rs.620 on 9th April at 11:00 pm. The transaction was done through gpay and was successful. But the dth balance does not reflect the recharge and still says low balance and validity ends tmrw.
            +1 photos
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              S
              Sriram4145
              Apr 10, 2020
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              Address: Airtel bangalore

              I made a request to cancel the fixed line service on march 21st but later i changed the mind and paid the 6 months rental in advance to airtel, i called support on march 28th 2020 and somehow got hold of a guy after multiple attempts. He activated my account which was already suspended. Everything went well until 6th april, suddenly in the evening the connection got dropped and my broadband dashboard on the airtel thanks app got disappeared. One of the support guy called me and told that the account got suspended upon request from my side. I explained him the above jazz about payment and everything. He told that he is going to activate the account right away and it will take 4 hrs to effect, after that my land started working but not internet. Login page is asking for credentials which i donot have. Next day i. E., on april 7th even landline stopped working. For the above all, i almost tried calling customer care for more than 100 times and wrote several e mails to support no response from them. At this critical time, people are working from home and they need internet, how irresponsibly airtel worked in this case. They have people to disconnect the service but not for support, this is the lame excuse they are saying. How can they disconnect the connection without expediting the issue and payment? Even i tried calling nodal office in bannerghatta road no use. I have all the call records for the above conversations i can provide if needed.
              Airtel customer support has been notified about the posted complaint.
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                S
                Shruti Bandyopadhyaya
                from Delhi, Delhi
                Apr 9, 2020
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                Resolved

                The airtel sim card i use suddenly stopped working in the evening of 8th april 2020 without any prior notice. I have tried all options as seen online. I cannot log into the airtel app as it is asking for otp which will be sent to the same number which is not receiving signal. It is not a problem with my phone. Kindly help in this regard and reactivate the sim card, specially at this time of the pandemic when i need to keep in contact with my family.
                Apr 9, 2020
                Complaint marked as Resolved 
                There were no steps taken. I had uploaded the complaint literally 5 min ago and the complaint is marked as 'resolved' without actually being resolved. This is fraud and wrong. Kindly help instead of duping the customer like this.
                Airtel customer support has been notified about the posted complaint.
                Apr 09, 2020
                Updated by Shruti Bandyopadhyaya
                Kindly resolve the problem first. Why is it marked as resolved within minutes o[censored]ploading the complaint?? Do you think it is right dubing the customer like this when she cannot contact her family at a time of pandemic. Why is this forum been kept if no help is going to be provided?
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                  uppu vamsi krishna
                  Apr 9, 2020
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                  I have recently recharged my airtel prepaid number with 449 pack but it is not reflecting in my airtel prepaid account or in airtel thanks app and also in transaction history and the customer service is not receiving any of my calls it should atleast receive the customer calls or atleast reflect the recharge amount.in the account as soon as possible
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    anshul bohre
                    Apr 9, 2020
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                    complaint regarding recharge of mobile

                    I have recharged my mobile through online payment gateway, phonepe. Transaction was succesful but the merchant does not recieve the amount and hence my mobile was not recharged.
                    My mobile no. is [protected] and recharged with 558 Rs.
                    I am attaching screenshot of transaction and history of recharge.Kindly refund back me the amount....
                    +3 photos
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                    A
                    Anil100000
                    Apr 9, 2020
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                    Dear sir,
                    I am airtel dth customer, my id is [protected].DD national is not shown on my dish. I complain it by call but no one pick up. I want to see ramyana telecast on dd national.Please help me as soon as possible, so that i can see dd national on my dish
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                      Anup Kalita20
                      Apr 9, 2020
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                      Sir,
                      I have recharge my account twice till date but I unable to watch any channels so I request to provide service immediately as I am getting very trouble due to lock down .
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                        P
                        PadmavathyS
                        Apr 9, 2020
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                        Address: 322 NTI Layout, 9th cross 9th main, VIdyaranyapura

                        I have recently subscribed for a new broadband connection from airtel. After repeated follow ups and frequent telephone support requests the connection was established, after 10 days of waiting i have decided to cancel the subscription and now airtel is not even responding to my emails or phone calls, no word refunding my money as well. I am requesting my subscription to be cancelled immediately as this is a cheating case and fraud practice of airtel dodging their customer complaint requests.

                        I need this case to be resolved right away.

                        Customer name - padmavathy s

                        Phone number [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Apr 09, 2020
                        Updated by PadmavathyS
                        I meant to say...

                        After repeated follow ups and frequent telephone support requests the connection was NOT established
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                          rohit sonkambale
                          Apr 9, 2020
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                          Dear sir/mam,

                          as i did recharge for my no. [protected] at 10.38 A.M...its got failed but amount dedcuted from my sbi account here is the transaction id for above recharge-- Txn ID:[protected].

                          Kindly do the needful as soon as possible to tak ethe next step.
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                            TamilBanu
                            Apr 9, 2020
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                            I Applied the new Airtel broadband connection in 2nd April, but whenever I call the sales executive, He didn't respond, I don't know what's my connection status.

                            Even they respond with "Connection is delayed" that's absolutely fine for me. But they didn't.
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                              S
                              Selviselvaraj
                              Apr 9, 2020
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                              I was wrongly recharged multiple times in a single mobile number because i didn't get recharge completed massage, 2times in amazon pay and one time airtel payment app. Then later i got that massage after 3times recharged. So wrongly debited my amount.

                              Amazon order details:

                              Order date
                              31-mar-2020
                              Order #
                              [protected]
                              Order total
                              249.00

                              Order date
                              31-mar-2020
                              Order #
                              [protected]
                              Order total
                              219.00
                              Kindly refund those amount in my account.
                              Airtel customer support has been notified about the posted complaint.
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                                sunnysngh707
                                from gaya, Bihar
                                Apr 9, 2020
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                                Address: [email protected]

                                Dear sir,
                                I was making a recharge through airtel app on april 8, 2020. I make payment though google pay. Payment was done successfully. Money has been deducted from my account. I have all the proof regarding my payment. But my recharge was not done and a page open in airtel app showing payment not received. Its a scam. Transaction id is[protected]. I am also attaching here the screen shots of payment and the page showing that payment not received. Please do find the attached file.
                                +3 photos
                                Airtel customer support has been notified about the posted complaint.
                                Apr 12, 2020
                                Updated by sunnysngh707
                                No any action taken till now. I have also sent many mails to airtel customer support but it looks like they were not interested to solve my problem. My simple question is, I make payment to airtel from google pay, money deducted successfully from my account. But my recharge was not done... Why? Simply its a fraud driven by airtel app... Airtel is a cheater... I spit on bharti airtel...

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                                  Sharanyashree
                                  Apr 9, 2020
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                                  I have recharged my data pack already and it still in active and when i used my data today from my main account balance 118 RS is deducted for no reason. I need my money back for this.
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                                    muthupandi76
                                    Apr 9, 2020
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                                    Address: 106/4 anni nayar layout neelambur- 62

                                    Recharge not sucessfull but amt will be debited in my accound.recharge mobile number[protected].
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