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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 381

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V
Vikas Kankariya
from Bengaluru, Karnataka
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overcharged on my bill amount

Dear sir/ madam,

This is with regards to my airtel landline bill airtel number: [protected], i have been requesting the telephone bills on my address from the month of november 2019 to known the details of bill amount and other charges. However the same is not been resolved. Further, we have also raised the complaint with respect to non working of internet on our telephone number [protected] and no action is been taken till...
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K
Khushbudas
from Kolkata, West Bengal
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stopped my services from jio after porting from airtel

Address:Kolkata, West Bengal, 700156

Hi, my name is khushbu das and my number is [protected]. This was my airtel number earlier. Due to their poor data services, i ported the same number to jio. But they keep on generating bills even after port and stopped my services from jio stating outstanding bill and some regulations. I have cleared the outstanding payment today at their airtel store and provided the receipt of the payment. Yet, they are asking me to wait for 2 to 4 days,...
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S
Shiva D
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transaction by fraud call

I received a fraud phone call on 13/03/2020 .the person speaking introduced himself as branch manager of central bank and asked for the card details and otp for issuing New atm card. He did one transaction at airtel money mumbai of Rs.19998 on 13/03/2020 at 10:19am. This transaction is not done by me .
I can provide you transaction messages, complaint to cyber cell and bank statements.
Please help in recovery of amount .br...
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Address:Kolkata, 700091

On 15th December2019 I initiated recharge from my airtel app (Bharti Airtel) for INR598 and opted net banking (SBI-AE Mkt Branch Saltlake; Kolkata)but due to some problem (may be network unavailibility) the Amount got debited from my SBI account but recharge of my phone-[protected] did not took place at that point of time also i could not get Txn ID .

However the deduction information (Narration)from my SBI ac is as under-br...
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Address:Kolkata, Kolkata, West Bengal, 700 091

On 10th December2019 I initiated recharge from my airtel app (Bharti Airtel) for INR598 and opted net banking (SBI-AE Mkt Branch Saltlake; Kolkata)but due to some problem (may be network unavailibility) the Amount got debited from my SBI account but recharge of my phone-[protected] did not took place at that point of time also i could not get Txn ID .

However the deduction information (Narration)from my SBI ac is as under-br...
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R
Raj @ Sah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving refund please help

Address:843302

Dear Sir,

I have recharged my Airtel Dth Account No. [protected] on 15/03/2020 at 6:51pm for Rs.510 via paytm upi mode and my recharge was sucessfull i got a operator refrence no. :- [protected] and sucessfull upi transaction id :[protected]. And paytm order no. is :- [protected].

But amount is not credited into my airtel dth account yet but in my airtel thanks app there is a transaction history tab where...
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A
abhirnq
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worst smartphone network

I have been chasing airtel from last 5 months and every time i got assurance from airtel that network in my area has improved but actually its all false promises & commitments given by airtel.
In ground nothing has happened. Even 2 g connection of the poorest country would work better for airtel 4g connection
Despite of being paying heavily for this pathetic 4g connection network is just at 0.01
I propose that trai should...
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R
Rafayoo7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid to postpaid conversion details not updated (service request number 31-2872061072002 and 31-2876369886478)

Address:Hyderabad, Telangana, 500028

I have applied for conversion of my prepaid sim to postpaid via airtel thanks app on 23rd feb 2020.

I got sms from airtel within few hours that my postpaid connection has been activated.

But whenever i login to myairtel or check my account details on airtel thanks app, it shows my number as prepaid.

Even customer care ivr isn't accepting my number as valid postpaid number.
I'm able to make...
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Address:Jaipur, Rajasthan, 302004

Their staff is not able to provide correct information and the consumer has to pay the amount.

I am currently outside india and have been calling the support number +91-[protected] since so many days to inquire about the incorrect unbilled usage amount and the system is always down.

Now, they barred my number for receiving messages, when i called them again, they said you have to pay the amount to activate the...
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J
Jay74368
from Patan, Maharashtra
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complaint about the bill

My name is jay parekh and i had a post paid connection with airtel for which i had already cleared all the dues and today they are sending me a bill saying that i have to pay 1016. 26 rs can anyone explain me the charges and i had already paid the unbilled charges that why airtel gave me a porting code, i want to complaint against them as they are mentally harassing me...
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S
shivasneha
from Hyderabad, Telangana
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poor network service/data connectivity.

Address:Hyderabad, Telangana, 500018

I have switched my both the connections from vodafone to airtel assuming the good netwrok in airtel. Several complaints have been logged with airtel for poor network service & data connectivity issue at my residence place (Pin code: 500018), as on today there is no solution on the complaint. Every time airtel gives a falls commitment that the network issue will be resolved.. But i don't see any improvement in network/data connectivity. Request...
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R
Rafayoo7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid to postpaid conversion (service request number 31-2872061072002 and 31-2876369886478)

Address:Hyderabad, Telangana, 500028

I have applied for conversion of my Prepaid sim to Postpaid via Airtel Thanks app on 23rd Feb 2020.

I got SMS from Airtel within few hours that my Postpaid connection has been activated.

But whenever I login to MyAirtel or check my account details on Airtel Thanks app, it shows my number as Prepaid.

Even Customer care IVR isn't accepting my number as valid Postpaid number.
I'm able to make...
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K
Kalaravi V
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problem with bill payment

Address:500045

I have been facing issues with airtel bill payment. They provided an option named airtel home which is a collection of multiple accounts like mobile accounts, landline, broadband etc. They will generate a single bill with a discount of 10% for all those accounts and when we pay it as single amount it should be distubuted and paid accordingly for all the added acccounts. When i was paying them, instead of getting reflected for all the accounts,...
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S
sunandajain
from Chennai, Tamil Nadu
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not getting otp sms from any sites/apps/fb/banks

I am not getting otp from any sites. When i called customer care they are saying everything is fine from our side but in same handset and ther network i am able to receive the otps... Hence it is airtel issue and not handset or third party issue...
I am unable to do my works or verify my account because of this please look into it urgently and resolve it.

Quick response will be a big help...
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C
Cp Subramanian
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airtel & jio network

Address:Melur Road, 620006

Dear Sir
We are staying in Melur Road, Srirangam, Tiruchirapalli, Tamil Nadu - 620006. Network connectivity is very poor and there are problems with Airtel and Jio. Because of poor signals they are also not offering broadband. We are having problems in voice and data. I request you to kindly takeup te matter and get this resolved and the earliest...
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S
Samaksh Pundir
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recharge delayed

Address:Village Chalang, P. O. Kulhan, sahastradhara road, Dehradun, Uttarakhand, 248001

I have recharged my airtel dth account with rs1104 on 12th of march but the recharge amount is not reflecting on that. Customer care are also not supporting properly, they are just saying that it will resolved tomorrow but literally not resolved yet.
They are saying that it is a technical issue but i am not getting it.
Please take strict action against them, it's a request....
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K
Kuber Chaubey
from Powai, Maharashtra
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airtel numbers not receiving sms

Address:Gurgaon, Haryana, 122018

Hello team,

I am not receiving sms on my airtel numbers :
Prepaid : [protected]
Postpaid : [protected]

We have reached out to airtel customer case atleast 5 times with no result, they keep on forwarding the complaints to there network team.

All my bank related activites have stopped because of this ignorant behavior and issue. Please help this is very urgent, i couldn't think of any...
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Address:636/2 Paschim Puri Pocket 2, top, New Delhi, Delhi, 110063

636/2 Paschim puri pocket 2, New Delhi, Delhi,
Respected sir
With due respect that we are the residents of has installed some mobile tower house number - 636/2, paschim puri pocket 2 on their roof top. The said building not only is situated in a densely populated residential area, but also there is a school just nearly the said building. I suppose according to the mcd guidlines no tower can be erected in residential areas....
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M
murthy dhavala
from Visakhapatnam, Andhra Pradesh
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fast tags

Address:530001

Krupaya ghyan de:

“be aware of fast tags fraud”
Precautions to be take while traveling long distance esp with fast tags status
1) always check if your fast tags are whitelisted or black listed before recharge or start your journey.
2) keep checking your accounts connected to fast tags as they may deduct money any time even if you have not travelled.
I am using airtel fast tag and i have experienced...
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Address:Visakhapatnam, Andhra Pradesh, 520047

Hi i am dondapati ramesh, recently i have did a recharge transaction through airtel (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date -...
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