Airtel Complaints & Reviews

Hi,
I have recharged a pack today morning in airtel app.
And the payment processed through google pay.
But still outgoing is stopped saying have to recharge.
But recharge already done.
Kindly check and do the needful.

Maheswari
[protected]

My registered no is [protected] .I am recharged Rs 2268 six month pack on 07/04/2020 through the paytam no [protected].but airtel my account shows bal 27.40In this regard I am 25 time call to customer care. Airtel officers not reply any call Its very sad and it is very illegal I hat the your product airtel dth tv

[protected]

Recharge Not Done, But Money Deducted From Bank.
I use Airtel App For Recharge,
Recharge amount - 598 rs
Recharge No - [protected]
And There is no Transactions History showing.
But my balance deduct from bank.
This Is SCAM.

I have recharged through airtel app using phonepe as payment option. The transaction is visible as successful in phonepe but doesnot reflect in Airtel app. Amount got deducted but the recharge was not done.
Package used :598
Recharge date: 7th apr 2020

I have paid the amount of Rs.379 through HDFC Net Banking on 27/3/2020 to recharge the 84 days unlimited package fro the mobile No. [protected] but not charged, latter, after waiting for few days, we charged from the different way by PAYTM.

Kindly return back the amount of Rs.379 paid through HDFC Net Banking on 27/3/2020.

Dear sir,

I have made recharge to my number [protected]. 1st recharge done amount of 219/- and 2nd recharge is done amount of 249/-.

Actually i want to activate only 219/- plan, by mistakenly done double recharge.

I request you pls. Refund the 2nd recharge amount of 249/-

Both recharge receipt is attached.

Kindly revert back status of refund.

Thanks and regards,
Brijesh yadav

My data is very slow and intermittent. Although i have ~190gb of data left in my plan. I tried checking on the airtel app and after checking the network connection, it says there's network outage in my area and the problem will be resolved in 4 hours. I've been getting the same message for the last 6 days. There is no option to call and talk to the customer care representative any more. This is really pathetic. Firstly, the net stops working. Then the tools they have made for checking have this prefed answer of the problem will be resolved in 4 hours. And the customer care calling option has also been disabled leaving no way for the customer to complain. Simply pathetic service.

कंपनी को पूरा कैसा कंपनी इंटरनेट नहीं चलने रही थी

Sir, in this lockdown we were not able to pay bill, so weave off late fee and Gst,
We will pay the bill after weaving off.

Sir
mobile no:[protected]
i am working at assam,
the above mention no is with my mother residing at nagpur
most of time when i call my mother in morning/evening /afternoon, i hear massage mobile is switch off try later, my mother never switch off her mobile and charge mobile regularly
kindly look in matter
regards
roshan ramteke

I have recharged my number ([protected]) via airtel app for 598 pack. The amount has been deducted from my account but the recharge is not done. The purchay has been confirmed by airtel hdfc upi. But still the number is not recharged and the amount is not refunded. I can't connect to the customer care due to the lockdown trail. So please connect with the no.[protected]

Hi I am P Suresh, I recharged my airtel DTH for a 6month plan for Rs.991 on 9/4/20 morning around 10:15am the payment has been processed but still my balance amount is still showing as 27.40 on Airtel Thanks App, website and even[protected] mesage.

My airtel account has enough balance and i recharged my account but still my account is suspended...
My airtel dth is not working at the present moment despite of recharging my account it still remains suspended please look into this matter asap as i m experiencing difficulty in watching airtel dth on my tv.
Thank you...

I recharged my Airtel DTH account - [protected]-001
for Rs.620 on 9th April at 11:00 pm. The transaction was done through gpay and was successful. But the dth balance does not reflect the recharge and still says low balance and validity ends tmrw.

I made a request to cancel the fixed line service on march 21st but later i changed the mind and paid the 6 months rental in advance to airtel, i called support on march 28th 2020 and somehow got hold of a guy after multiple attempts. He activated my account which was already suspended. Everything went well until 6th april, suddenly in the evening the connection got dropped and my broadband dashboard on the airtel thanks app got disappeared. One of the support guy called me and told that the account got suspended upon request from my side. I explained him the above jazz about payment and everything. He told that he is going to activate the account right away and it will take 4 hrs to effect, after that my land started working but not internet. Login page is asking for credentials which i donot have. Next day i. E., on april 7th even landline stopped working. For the above all, i almost tried calling customer care for more than 100 times and wrote several e mails to support no response from them. At this critical time, people are working from home and they need internet, how irresponsibly airtel worked in this case. They have people to disconnect the service but not for support, this is the lame excuse they are saying. How can they disconnect the connection without expediting the issue and payment? Even i tried calling nodal office in bannerghatta road no use. I have all the call records for the above conversations i can provide if needed.

The airtel sim card i use suddenly stopped working in the evening of 8th april 2020 without any prior notice. I have tried all options as seen online. I cannot log into the airtel app as it is asking for otp which will be sent to the same number which is not receiving signal. It is not a problem with my phone. Kindly help in this regard and reactivate the sim card, specially at this time of the pandemic when i need to keep in contact with my family.

I have recently recharged my airtel prepaid number with 449 pack but it is not reflecting in my airtel prepaid account or in airtel thanks app and also in transaction history and the customer service is not receiving any of my calls it should atleast receive the customer calls or atleast reflect the recharge amount.in the account as soon as possible

I have recharged my mobile through online payment gateway, phonepe. Transaction was succesful but the merchant does not recieve the amount and hence my mobile was not recharged.
My mobile no. is [protected] and recharged with 558 Rs.
I am attaching screenshot of transaction and history of recharge.Kindly refund back me the amount....

Dear sir,
I am airtel dth customer, my id is [protected].DD national is not shown on my dish. I complain it by call but no one pick up. I want to see ramyana telecast on dd national.Please help me as soon as possible, so that i can see dd national on my dish