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Updated: Sep 19, 2026
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Airtel reviews & complaints page 381

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C
chaitalirathore
May 23, 2020
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This problem of internet not working is persisting since past 4 - 5 days, as i switched to a new device. I have tried contacting the customer care in vain. I received an sms from airtel instructing me to update the software of my device. When i did so one of my apps crashed and even my internet connection speed did not recover. I want the company to look into the problem seriously. I also suggest them to improve their customer care services and the app.
Vanita rathore
[protected]
Airtel customer support has been notified about the posted complaint.
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    R
    Rakesh kunjwal
    May 23, 2020
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    Was doing a unlimited 84 day 1.5 gb/day airtel prepaid recharge of rs 598 [rs 558+rs 40 discount] on my number [protected] through airtel thanks app by online banking. I was send txn id #[protected] which is not showing on my app and neither my phone is recharged. Out go
    Due to lockdown i am unable to talk to airtel supervisors though customer call complaint.
    My alternate phone no. Is [protected].
    Now this is the only gateway from where i am seeking help asap
    Airtel customer support has been notified about the posted complaint.
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      B
      bhansali kk
      May 23, 2020
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      Address: 4TH FLOOR POOJA COMPLEX, NO 5 SANTHUSAPET

      My telephone no. Is 41221696. From last 15 days its not working when i m calling to customer care its automated reply staff are very less and than disconnect the phone. And auto reply that book your complaint from registered number but that number is also not working. Please rectify the fault.
      Airtel customer support has been notified about the posted complaint.
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        D
        dhanraj pandey
        May 23, 2020
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        [protected] the order id of recharge but not done yet
        Airtel customer support has been notified about the posted complaint.
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          B
          brajmohan.yada
          May 23, 2020
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          Address: PWD Colony Near hanumaan mandir c. V. Raman Ward barapather seoni

          Dear sir,
          Please sir my duplicate sim card no [protected] provide this number.
          Airtel customer support has been notified about the posted complaint.
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            B
            BHAVYA KABRA
            May 23, 2020
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            Address: 594/1 dakshindari road , sreebhumi , kol-48

            I am not abke to use internet or make any call since 3 days... After amphaan theres ni netwrk in my phone... This is creating a huge prb to us... Pls help us with it.. Pls help us with the netwrk so we can be able to use it. It us creating a huge problem to us
            Airtel customer support has been notified about the posted complaint.
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              P
              P K Majumdar
              May 22, 2020
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              Address: Charaimari bahadur Jalpaiguri 735121

              My airtel customer id is [protected] recharge 250 rs but i benefits not received but cut my paynearby apps balance and i have transaction i'd. I'd number is[protected] pls solve my problem
              Airtel customer support has been notified about the posted complaint.
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                N
                Naga9876
                May 22, 2020
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                Dear sir
                Am nagaraja from mangalore
                On 22.05.2020 i recharged wrong number here's the details below
                Wrong number:[protected]
                Right number:[protected]
                Transaction id:[protected]
                Amount:379
                I send a massage so many time to airtel but didnot use... Please solve my problem thank you
                Airtel customer support has been notified about the posted complaint.
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                  H
                  harigan
                  May 22, 2020
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                  Address: Old Washermenpet

                  [protected]

                  I have recharged my mobile number through net banking for rs. 45/- on today 22 may 2020 and received an sms with transaction reference rs45/-. Bank transaction was also completed successfully but my mobile is not recharged. The amount has been debited from my bank account.
                  Airtel customer support has been notified about the posted complaint.
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                    C
                    Chellathurai Antoni Muthu Pillai
                    from Ottappalam, Kerala
                    May 22, 2020
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                    Address: Kurichi, Sundarapuram, Coimbatore-641024

                    Applicant name a. Chellathurai. Register mobile : [protected]. Account no : [protected]. Recharged amount rs.300/- dated on 16.05.2020.

                    Wrong recharged account number : [protected]/dated on 16.05.2020/at 20.19pm.
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Krishna@5555
                      May 22, 2020
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                      I am not able to use airtel services and having issue in both data connectivity and calling.
                      I have raised multiple complaints with airtel support but still didn't get any update or resolution.
                      C4gsp[protected] (Resolution eta was 16 may)
                      Cumrc[protected]

                      Its hardly few days where i have utiliazed my daily fup data. Also i have to try calling multiple times to actually make a call, its been a torture using airtel services.
                      I have been cheated by airtel by providing substandard services.

                      Attached the snapshot where net connectivity is not there even when connection is on, in network its showing full coverage.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sonowal Kai
                        May 22, 2020
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                        Website: [email protected]

                        I have recharged my airtel number through airtel thanks app on[protected]. The amount got deducted form my bank account but the recharge did not take place.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          ravimhse
                          May 22, 2020
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                          Dear sir i recharged to one of my colleagues mobile number [protected] using paytm app for an amount of rs.149/- on 21/05/2020.

                          The amount debited from my account immediately in the bank upi ref no[protected] karnataka bank (Rs.82.50) & ref no:[protected] paytm bank (Rs.66.50) but the mobile no [protected] in not recharged.

                          I request you to kindly refund the same amount of rs.149 to my karnataka bank account no. Ravikumara. A a c no [protected] karb0000495 immediately

                          Thanking you
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            beingfaisal119
                            May 22, 2020
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                            I was doing a airtel prepaid recharge on my number through airtel thanks app by online banking after all the confirmation i made a payment and it was unsuccessful due to any reason and the money was deducted from my bank account and recharge was also not done... Kindly help me out by returning back my amount...
                            I have checked with my bank and the money is already transferred to airtel i have also attached the reference image for yours information and due to lockdown i am unable to talk to airtel supervisors also though customer call complaint
                            Now this is the only gateway from where i am seeking help asap
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              Vinayak Sattigeri
                              May 21, 2020
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                              Address: Athani 591304

                              Two days back there heavy rain here in athani - 591304 and before that rain the 4g and internet service was good but after that heavy rain every user having bad network here. The internet connection and the mbps might be decreased.in the airtel thanks application there is coverage checking option which i used, it shows good network there but it's not. I have called customer care and told this problem 3 times and it didn't solved... So need help with this issue asap... Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                Naman Rastogi
                                from Delhi, Delhi
                                May 21, 2020
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                                I requested for airtel dth connection for my residence through online on 20th may 2020.
                                I got a call from them within an hour with the number [protected] and i was offered airtel xstream box at 2250. With netfilx and prime subscription for three months and 1 months recharge but when it was installed no subscription was given i question the perosn who came to instal saying that it will be activated within and hour they left and i waited and later calling customer care i got to know there is no such scheme activated to me and the rexharge is of one week only this is the clear case of cheating and wrong commitment
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  mr.rudransh
                                  May 21, 2020
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                                  I puchased a postpaid sim card 7 days before still it is not getting activated.
                                  And no one feels responsible the customer care says talk to the person from where you purchased the sim, and that person is now not available.
                                  Can’t the airtel team tell why it is not getting activated rather than turning me back to different way
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Rengarajan Ramasamy
                                    May 21, 2020
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                                    I am an airtel customer for past many years and they asked me to convert all my prepaid connection to postpaid promising my bills will be reduced. They misguided me and asking me to convert to all in one account. I have 5 airtel mobile connections and one wifi modem of airtel. Since they promised i will be benefitted by the shifting to postpaid. But it is shocking to note that they bill a lot and despite my complaints they do not care to look into the promise and commitment. I am told i am an airtel thanks, premieum customer etc. But i am dissatisfied a lot. Their enginerres have cheated me by asking me to convert to postpaid. Hence, i have decided to stop airtel services. And will not recommend to anybody hereafter.
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      debanandanpradhan
                                      May 21, 2020
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                                      Today I recharged my airtel number with rs 98 data pack ... Billing was done money got deducted but then a message pops saying technical issues occurred. We will recharge in next 2 hrs or refund it but till now nothing happened its been 3hrs now
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                                        P
                                        Pretty Jam
                                        May 21, 2020
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                                        Address: Manipur

                                        I have recharged Rs 449 from my bank to airtel rs 449 pack on may 21 2020. The transaction was successful from my bank but the money didnt reach my airtel. However i tried from paytm (paying again) and it worked but i still didnt get a refund from my first transaction. I still have the transaction id screenshot.
                                        Airtel customer support has been notified about the posted complaint.
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