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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 394

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A
akanksha22
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company notifications for wifi disconnected 6 months ago

Address:560037

My wifi broadband was disconnected 6 months ago in the month of jul, first of all the company took nearly two months to disconnect the same and was continuously billing me. After long chain of mails, they finally agreed to their mistake. Now again i am getting messages from them to handover the router when i don't even stay at the same place and everything had been settled before. This is nothing but ultimate consumer harassment repeatedly...
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A
ashiq varghese
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payment issues

Address:560094

Recently i did a payment for airtel. Its done through my amazon pay account.
The money is debited from my amazon pay account but airtel is not verifying it. Such a worst telecom service.
Also airtel is torturing customers in all the ways just like ; the account get deactivated within 2 days once the unlimited pack is over
For activation we need to recharge for minimum 149 rs. Such a drastic experiences....
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S
senroy
from Avinashi, Tamil Nadu
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airtel thanks subscription netflix

Address:Electronic City Phase 1, 560100

I have subscribed for Netflix through Airtel Mobile app (Mobile -[protected]) at the rate of Rs 499 per month.

I have unsubscribed the above subscription through sending message to '56111' from registered mobile number as well as from Airtel app on 24th Jan'20.

I have called the airtel helpline number '198' on 24th Jan'20 to confirm that the subscription is successfully deactivated. The airtel representative assured...
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Address:700098

I did an online recharge of rs 98 6gb data pack. The amount has been deducted from my bank account but the recharge is not done yet i only got a text message with the txn id. And i haven't received any conformation message of the recharge done successfully. So can you please look through the matter and do my recharge as soon as possible or refund the money....
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D
Deeksha. M. P
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fastag not delivered even after 21 days

Address:221, H.A.Lane, Chickballapur, 562101
Website:airtel

I've ordered for a fastag on December 15th, but it is still showing shipped. It's been more than 40 days.So I would like for a refund or would like it to be delivered, as it is causing a huge problem. And there is no way of tracking where exactly the fastag is. There is no way to even Lodge a complaint regarding the fastag in Airtel app. Toll free number doesn't provide a place for this section...
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Address:560034

I bought airtel sim card on june, 2011 and continuously using from past 8 years.
Yesterday 26/01/2020 around 07:00 pm, my sim card stopped working.
I went to airtel office for duplicate sim card but they refused to change as it's registered under my friend's name.

I have spoken to my friend and he can provide necessary documents for duplicate sim. Also we are ready to change ownership so that in future we will...
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D
Dipjyoti Saha
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airtel billing related issue

Address:Badharghat, Badharghat, West Tripura, Tripura, 799003

Please check the attachment below, I've paid the remaining bill of my postpaid number [protected] yesterday through PhonePe and my transaction id is N2001242114050648699618, but still it's showing that my Payment is Due in MyAirtel app.
I can't understand why I'm facing this issue? Where is I've paid already and my connection is also not working.
Please do something ASAP and restart my connection....
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Tried to surf a website, it shows Airtel redirect/error not resolved...i am unable to access the site . This is really annoying why did i waste money for data services when can't even access it. :(. For some sites it works fine but for the importance sites which i really have to access it's unable to go through.
My wifi service broke down that's why i recharged with mobile data services but hell it's of no use . It's really urgent...
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L
lxminarayanan
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mobile number is not in service

Address:Chennai, Tamil Nadu, 600040

Hi airtel,

Am using my airtel number for the past 9 years, by yesterday my number service went down. Now i have full tower but i can't able to make calls, messages, and data. I got "not registered on the network error" message when i try to make calls.

There is no issue with mobile, am using another jio sim it is working well and am tried to put the sim another mobile facing the same problem "not registered...
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D
Dipak Satapathy
from Gurgaon, Haryana
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incoming call issue - cicpl30116209269

I have done port-in to airtel network on december 2019 for my mobile number. From 04-january-2020 i am not getting any incoming calls while latching on lte network and all incoming callers are getting an error message “the number you have called is currently busy, please try again after some time”.

From the issue date, i have done handset reboot many times, sim replacement but there is no luck till now.

I...
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K
Keerthi Radhakrishnan
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data and internet issue

Address:3/49,West Street ,Athipalayam (p.o), Coimbatore, Tamil Nadu, 641110

Hi i am user of airtel sim card but i am not able to use internet. My airtel pack is waste for me. Kindly please resolve internet issue on our area any another users also getting this issue. More than 1000 airtel users getting this issue. According to calling quality i will give 4 number over 10 and according to internet service i will give 0 over the 10. I contacted with customer care they forcely said to upgrade 4 g handsets. I already...
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Address:AJIT SINGH NEGI, Flat No.202, building No. 185, Extn.1, near rose park, shalimar garden, Ghaziabad, Uttar Pradesh, 201005

Hi-my name is ajeet. I got my airtel digital tv (Hd) recharged with 1681 in 6 month pack. But recharge is discounted in 4 month with error code 6 and message your account is suspended due to low balance, everytime it is telling me to recharge. I have already contacted customer care for 4 times since[protected], everytime i have to wait more than 15 mins to get connected and they are always assuring me that they have refreshed and it will...
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Address:59/1,MKG street, Rathinapuri, Coimbatore, Tamil Nadu, 641027

Good morning,
Hi i am manoj, i wrongly recharged through google pay.
Kindly reverse the same in correct mobile no.

Date - 27/01/2020

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -598

Operator Transaction id - [protected]

UPI Transaction id[protected]...
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M
mayur 04
from Ujjain, Madhya Pradesh
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accidentally recharged a wrong number

Hello Sir/Mam,

i have accidentally recharged a wrong number ([protected]]) instead of ([[protected]]) on Airtel number from Airtel website.

i am looking forward to receive a help regarding reversal of the same.

Right Mobile No. [[protected]]
Wrong Mobile No. [[protected]]
Amount : 199
Transaction ID :
Date: 27 Jan 2020...
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R
Rohit Sarwade
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server unreachable from last 20 days

Address:Pune, Maharashtra, 411057

Hi airtel,

I am tried many times. But this server problem still continue with my number.
And you are not able to solve this problem.

I am filling helpless. I am facing this issue from 20 days. I am not able to make any calls. Should i make my next recharge or not let me know.

While calling in 121 or 198 also same problem. Your servers not able to respond.
I am airtel customer from...
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A
athulk_09
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unlimited pack sms issue

I did the recharge of amount 449, which is said to be unlimited pack and it says 100 messages per day, but i am not even able to send even 1 message, even when i try amount is reduced from the amount in the account. I tried contacting the customer care but i was not able to connect. The sim is actually registered from odisha and am currently in kerala so what should i do....
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P
Prince22345566
from Bhilwara, Rajasthan
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no solution

Address:Am not asking address, my call disconnected, Ghaziabad, Uttar Pradesh, 201002
Website:Helpline number

Dear,

Airtel customer care behaviour is not good,
Am facing internet problem 4g internet speed is 56kb/s
I complaint for it but no solution provided and rudely talking and call disconnected

I have proof with recording,
And no solution provided from customer care

Senior name is aarti, when i ask del id

She said i can't share my information...
br...
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Address:AT-MUKUNDA PRASADA (BAULA SAHI),PO-P N COLLEGE, DIST-KHORDHA, 752057

Hi.. My self Biswajit Barik from khordha, Odisha I am a Airtel dth user today at 12.11pm I had called for a query to Airtel customer care but a customer care girl misbehaved me and told me that go any where and complained against me.I have also a phone records.If you kindly helpme I thankful to you....
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Address:B-152.NEMI NAGAR.,JAIN, KESHARBAGH ROAD,INDORE M.P.452009, Indore, Madhya Pradesh, 452009

My broadband id[protected]_dsl. I have requested to disconnect my broadband services. Which was accepted by you on 24.10.2019. But still you have generated bill for rs 425.80for nov. Which was alredy adjusted by you my advance payment. Pls refund my excess bill payment money.. Pls transfer the same in my sb a. C with sbi. Nemi nagar br indore/ifsc code sbin0030344..ac name dilip kumar jain...
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I have done a recharge of amount 399. On airtel website to my new number [protected]. Using anazon pay method. Recharge become failed and amount of 399 is deducted from my amazon pay. And not refunded yet.
Txn id #[protected]From airtel website)
Please help me with this.
I request you to please provide me refund from airtel against this failed recharge....
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