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Updated: May 20, 2026
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Airtel reviews & complaints page 394

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A
Aditya Langer
Mar 25, 2020
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Dear Sir,

I have problem, old sim is off but new sim is not start yet, What can I do now, Yours tele verification number 59059 is not connecting I know the situation right now but it’s humble request to activate my sim my contact no is [protected].alternate no [protected]
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    R
    Rb4818
    Mar 25, 2020
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    Address: Surat, Gujarat, 395005

    Wrong no [protected]
    Right no [protected]
    Txn id [protected]
    Amount 598

    Please transfer the amount to right number [protected]. I have mail to the company helpline airtel email id but no response from there yet and also tried to contact customer care executive but not able to do that also. Now airtel care stores are also closed now due to corona virus please help
    Airtel customer support has been notified about the posted complaint.
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      S
      Surabhi Suryanarayan
      from Delhi, Delhi
      Mar 25, 2020
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      Address: BHCS layout, Uttarahalli, 560061

      Data speed is very very slow. It doesn't even load anything. Can't even use WhatsApp without waiting for sometime and refreshing a ton of times. The signal is very very bad.
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        R
        Ramesh Chidambaram
        Mar 24, 2020
        Resolved
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        Address: Old no 59/3, New no 92, Medavakkam 2nd street Kilpauk Chennai 10, Chennai, Tamil Nadu, 600010
        Website: ramesh

        I have done documentation and paid money 23rd Mar 2020 amount 2828 also done still not now installation no one proper response and I connect sales person CSM he told many time now come only but not come kindly take the further action from your end. If not possible pls refund my money pls reply my email id ramesh.[protected]@gmail.com
        Mar 26, 2020
        Complaint marked as Resolved 
        [email protected] Ph.9941258573
        Airtel customer support has been notified about the posted complaint.
        Mar 26, 2020
        Updated by Ramesh Chidambaram         I have done documentation and paid money 23rd Mar 2020 amount 2828 also done still not now installation no one proper response and I connect sales person CSM he told many time now come only but not come kindly take the further action from your end. If not possible pls refund my money pls reply my email id ramesh.[protected]@gmail.com

        Mar 26, 2020
        Updated by Ramesh Chidambaram         Not resolved still now
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          A
          Ashmar5395
          Mar 24, 2020
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          Address: Pillayar kovil street, Tirunelveli, Tamil Nadu, 627751

          Hi,

          I am trying to connect to a toll-free number:[protected] but i am constantly getting message as "the number doesn't exist", whereas my friends who have airtel connection was able to make a call successfully to the above number. I even tried with 2 airtel connections and received the same response. I am expecting a reply as soon as possible for this issue

          Regards,
          Aswin
          Airtel customer support has been notified about the posted complaint.
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            H
            Hny Sidhu
            Mar 24, 2020
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            Address: 160055

            I am unable to download anything and also not able to acess some websites. It asks to sign in to network and on http://one.airtel.in/rcconf and this website also does not open.
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              S
              Suresh Sukhani
              Mar 24, 2020
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              Address: India, Jaipur, Rajasthan, 302021

              The company runs only fake promotional video's that we are the best in 4g internet and we provide best video experience but trust me guys this is really bad service provider and doesn't listen to their customer just take your request and will provide you mail and message that we will resolve you issue in blah blah days but they forget and things go on.
              Am frustrate with their net speed.
              Kindly dont make fool to peoples please
              Airtel customer support has been notified about the posted complaint.
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                N
                Neeraja Dattatreyi
                Mar 24, 2020
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                Address: Varadharajapuram, Coimbatore, Tamil Nadu, 641015

                I want to deactivate my airtel postpaid number [protected]..

                Already inform customer care.. so please process the same on earliest..
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                  A
                  Anirudh Bhargava
                  Mar 24, 2020
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                  I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from bangalore. I have started facing this issue since a month now. Earlier i was able to recharge my number.

                  1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

                  2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

                  3. I tried with other person asking him to recharge my number but it fails.

                  Finally i unable to recharge my mobile number [protected].

                  I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Mysticmick
                    Mar 24, 2020
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                    This is regarding the recharge done today for airtel tv worth 531 on 24thmarch for my customer id [protected].
                    I am unsatisfied with the services provided by airtel and also the irresponsible behaviour as the amount after the recharge is not showing and also the expiration of the plan is showing 26th march which is 2 days after the recharge date. After that i did the recharge of 80 rupees but still the amount is not showing.
                    Kindly look into the matter as soon as possible and resolve the issue. I am also attaching the photos of the transaction made.
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      Gopikrishnan J
                      Mar 24, 2020
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                      Address: 201,Kalam Residency,Sri Ram Nagar,Kondapur,Botanical Garden, block A - lane opposite jockey showroom, Hyderabad, Andhra Pradesh, 500084

                      My mobile was stolen and i want block sim card - Mobile no: [protected]
                      Date : 21/3/2020
                      Request you to help me block the sim
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                        A
                        ankur kochhar
                        Mar 24, 2020
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                        Address: 110058

                        Suddenly on 18th march 2020, my airtel sim card started not working and it shows on phone as not registered on network, after trying several times switching it on and off, it still does nlt work. Intially i thought it is a phone problem, but i then installed a vodafone sim and it was working. Airtel guys pls resolve the issue, as i have faced alot, otherwise will file a case in court
                        Airtel customer support has been notified about the posted complaint.
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                        I am facing network issue from last 1 year. Whenever i call customer care they will tell something and close the ticket.
                        So i decided to go for other network, but now i am not getting UPC code after following correct format. PORT Space
                        Requesting team to resolve the issue as soon as possible.
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                        I am facing issues in accessing my Microsoft apps, browser.It always shows "you are not connected to internet" although I am connected to internet
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                        From 3-4 days, all of a sudden my airtel sim shows no network while on other airtel sim working totally fine. After several tries like rebooting, changing the phone, and restarting there was no improvement. I also went to a nearby airtel store they offer to change issue the sim card with the same no. but still, there was no signal it is still showing no network registered.
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                        13 other people found this review helpful
                        13 found this helpful
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                          S
                          Sdm Pataudi
                          Mar 23, 2020
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                          Address: hailymandi, Gurgaon, Haryana, 122503

                          Kindly do the needfull its urgent.
                          I have recharged my airtel id but account has not updated. Due to i can not see the news chanle
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                            H
                            Harshit_61293
                            from Chennai, Tamil Nadu
                            Mar 22, 2020
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                            Address: Chennai, Tamil Nadu, 600021

                            Hi,

                            I have been trying to reach out to airtel for my broadband issue for almost a week now. I have a 40 mbps plan with airtel but my broadband network speed is barely 8-10mbps which is much lower than what i pay for. I have been complaining to airtel about this for over a week but they haven't done anything to fix it. On repeated complaints they create a service request (Sr no[protected] but close it without resolving or fixing it.. I have been trying to reach them ever since but they don't seem to care. This isn't the first time i've had issues with airtel. Every time i have to reach to consumer forum to get my issue heard. Due to this coronavirus situation, i have been asked to work from home but i'm unable do so properly due to such pathetic broadband connectivity. This is affecting my work badly. Please do the needful and get them to resolve this asap.
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              ManpreetB
                              from KHARIAR ROAD, Odisha
                              Mar 22, 2020
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                              Address: House no 359, ganesh nagar, khariar road, nuapada district, Nuapada, Odisha, 766104

                              Hi,
                              My airtel no is [protected]. I have recharged pack of 598/- on 19th march in this number. Later i realized it was 2g sim and won't support recharged pack of 4g data. I went to retailer and got an upgraded 4g sim of same number. But till now, the new sim is not activated and old sim continue to work. I have called airtel customer care number of times. Please help. New sim 20digit no is sim.

                              Customer care gave a reference number:csewk[protected]
                              Airtel customer support has been notified about the posted complaint.
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                              By mistake recharge wrong number हो गया
                              लेकिन तुरंत शिकायत दर्ज करवा दी गई है फिर भी order cancel के लिए मना कर दिया गया
                              Reply
                              Today morning, my data pack got over so i recharged Rs 48 pack that's supposed to provide me 3 GB data. I used this data very minimally and now in the evening i am getting a message that only 30% data is left. my background data is off, even i am not being able to check the remaining airtel data.
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                                M
                                Manohar Chakrawarti
                                Mar 22, 2020
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                                Address: Vill and post barsat teh.raghogarhdist.guna mp, Guna, Madhya Pradesh, 473287

                                I gave all information to airtel company but still my problem is not fixed. Company is not trying to satisfy the costomer requirements. They only want take people as their consumers but what they felt and what the problems are facing by them.
                                I started almost 36 hours ago but no result.

                                I tele verified than recharged acording to port plan but nir sim activated not internet connection provided by company
                                Airtel customer support has been notified about the posted complaint.
                                Mar 22, 2020
                                Updated by Manohar Chakrawarti                                 How many days take to complete
                                Mar 22, 2020
                                Updated by Manohar Chakrawarti                                 My phone cellular data button showing it is connecting

                                Mar 22, 2020
                                Updated by Manohar Chakrawarti                                 But not connected because it is still not activated
                                Mar 22, 2020
                                Updated by Manohar Chakrawarti                                 How many days it takes to activate my connection
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                                  F
                                  Faisal salman
                                  Mar 22, 2020
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                                  Address: HATHAURA, Siwan, Bihar, 841237

                                  So many times we complain to the customer care and also requesting for airtel network booster but no one took any action upon it. I am having exams and my most of the work is done online and for that, i need a proper internet connection. The worst network ever.
                                  I am very disappointed with airtel network.
                                  I hope this will get fixed soon
                                  Thank you
                                  Airtel customer support has been notified about the posted complaint.
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                                  Very bad internet connection in my area plzz solve this issue as soon as possible
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                                    M
                                    Manohar Chakrawarti
                                    Mar 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: Vill and post barsat teh.raghogarhdist.guna mp, Guna, Madhya Pradesh, 473287

                                    They are worst network provider who didn't try to help prepaid costomer whether sim is activated or not.
                                    Please start or activate my sim, it is 1.5 day when i tele verified sim. Also called 59059 but there sim is activating since 1.5 days. Also costomer care they didn't resolved the problem. I port sim on 18th march and tele verified 21march got network but not internet connection.
                                    Mar 22, 2020
                                    Complaint marked as Resolved 
                                    Still not helped yesterday I tele verify new sim after Port still internet connection is not activated and when I call 59059 new sim is under process please activate my new Airtel sim and provide internet connection . I can't access any thing accept Google Chrome and call . Other apps are showing that device has no internet connection including airtel thanks app. Also i talked to costomer care they didn't resolved problem my airtel no is 9753852325 and send me internet settings.
                                    Airtel customer support has been notified about the posted complaint.
                                    Mar 22, 2020
                                    Updated by Manohar Chakrawarti                                     How much time it take to resolve my problem
                                    Mar 22, 2020
                                    Updated by Manohar Chakrawarti                                     And it is still not resolved
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                                      M
                                      Manu Cruz
                                      from Hyderabad, Telangana
                                      Mar 22, 2020
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                                      Address: Manorayana palya, 560032

                                      The bbmp cleaning lady is a thief, asking bribe, use vulger language, demands money 100/-to 500/-to pick up garbage, so take action against her, its been many months, so i'm raising this complaint, i have told the incharge person but he's worst than her, he comes and fight, so the higher officer should react to this kind of things immediately

                                      Thanks
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Abilash95
                                        Mar 22, 2020
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                                        I tried to recharge my account and after entering my card details they said something went wrong and the next min i see is that they credited the money into my airtel payments bank which i didn’t activate.

                                        So when i tried to make payment from it, it says i have to update kyc and for that purpose i have to submit aadhar or driving license but which i really don’t want to give to these guys whom i don’t trust them at all with these kind of documents so i send email requesting to cancel my wallet and refund money back to my original account but the wecare experts are being tricky and they say they want these same documents like aadhar and driving license to close the account and i don’t know why they want those.

                                        Please close my account and refund back my money.
                                        Airtel customer support has been notified about the posted complaint.
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