Airtel Complaints & Reviews

I have made payment of bill no. BM2018I[protected] for my postpaid mobile. Your online site is not working with OTP login. I forgot my password and retrieve password is also not working.

kindly send a copy of the payment receipt to my registered mail ID [protected]@indianoil.in

Regards, Abhijit Singh Chowdhury
Contact Mobile - [protected]

My Kyc not complete for eero

This connection is on the name of my sister and she had to move out of the country. Neither i stay in india and hence i thought would block or put the number on hold. Team informed on phone call that i will have to pay 50 rupees per month. I was in agreement with that but after three months i see they are charging me 500 rupees every month. I am unable to reach the customer care and hence requesting the team to reach me @[protected]@gmail.com. If this is not done, then this incident would be proof that we are not responsible for any further issues wrt to this number

I recharge my airtel number for 1 year for 2400 rs it cost me 400 rupees extra from any other company and now I am unable to use this plan because my internet speed does not cross 100 kbps I also tried sorrel thanks app to resolve it but it shows sim is not in the handset insert the sim 😡😡 I got cheated by airtel and I got stuck for 1 year

I have upgraded my sim from 2G to 4G.
And, despite changing the APN setting and 4G LTE mode my internet connection is still very poor. Kindly look at my issue

My DTH SHOWING NO SIGNAL from last week, onwards airtel customer services not respond plz resolve this issue

Airtel gallery is closed. So cannot pay the bills. Kindly waive off the late fees charges. Infact it should not have been generated

Want details call list ie itemized bill for the period 23/03/2020 to 22/04/2020 for airtel post post cell no. [protected]

Order ID 27536 dt 14 Apr 2020. No response from the service centre or technician. They have blocked my number also. I have also sent an email to "[protected]@onlinedth.co.in" to cancel the order and refund. However, till the date there is no refund or installation is carried out.

Sahadeo is wrong
Sahadev is right

Sir, i have recharged my airtel number [protected] from my airtel app on 15th april 2020. I selected rs 598 plan for recharge. After applying coupon of rs 50 the total amount i had to pay was rs 548. I paid the amount from my pnb debit card and the amount was deducted from my account but on airtel app it was showing transaction failed. I got a msg from airtel for the refund of amount in 7 to 10 days. But its been more than 10 days they still didn't refund my amount. I had to recharge from other app as their app was failing transaction regularly. Please either recharge my number or refund me back. There customer care also not picking up any phone.

My sim suddenly stopped working almost 15 days back. Due to lockdown not able to reach any airtel customer support or store. Sent multiple mails to airtel but did not receive any response.
Hoping atleast this complaint will get noticed.

I am using airtel prepaid for last 4 years. Whenever i tried to recharge online from airtel.in or their app, the recharge always fails. Even though the amount is deducted and the same is refunded in few hours.
Hence i have always used local shops to get phone recharged.
However given the lockdown due to corona, even airtel is advertising that we can perform recharge online. They have sent many such smss to me as well. But still the i am not able to recharge via airtel.in or airtel thanks app.
I tried different payments methods like upi, credit card, netbanking. Still the result is same. I have couple of more numbers. The same happens for them.
This is really frustrating. If the service provider is advertising then they should comply with the service.

Dear sir
Me kuch din se airtel account me mPin forget kr rha hu but nhi ho rha hai please help me

I have been using international roaming and have subscribed to rs.3999/- package for uk and europe. This was automatically renewed each month., the same has been done last 2019.in january 2020, airtel has stopped the auto renewal without giving any intimation. Instead i have been charged on daily roaming rates with no cap to monthly roaming charges.

I have raised a complaint, but no revert.

My feb 2020 bill is in excess of rs 8, 000/-, which should have been close to rs. 4500/-
Mar 2020 bill is in excess of rs 12, 000/-, this again should have been close to rs. 4500/-

It seems airtel is only sending sms (Which i did not get as my sim had problem and it was replaced by airtel). There is no communication send on email, where as airtel does follow up for payments and offers via emails.

By removing autonewal of monthly international roaming charges, airtel is overcharging customer by forcing daily international roaming. If we compare,
The monthly international roaming charges are rs3999/- whereas if daily international roaming charges for same duration are rs. 19, 470 (For 30 day period).

The complaint is logged as airtel is overcharging by unfair practice.

My sim is not sending messages

SIM CARD IS NOT READY 15 days, My airtel recharge 49 rupees already recharge but SIM CARD IS NOT READY.

Dear Madam/Sir
I beg to state that yesterday i recharge in my number [protected] with the amount of 598 but i didnot get any balance .But balance has been deducted from my account.

I tried withdrawing amount rs 10000 from my sbi account by aadhar from an airtel aeps on 13/04/2020 amount was deducted but could not received me. And the following message of failing txn received me
Your transaction of amount 10000.0 against aeps cash withdrawl dated 13/04/2020 at 09:10:11 is failed with txn id/rrn[protected]. Please find the receipt of your transaction at the link https://app.airtelbank.com:5055/ap/rt? Ud=02d628d7-8427-4b74-a4a1-3f89b59195bc. If your account got debited, it will be credited back within 7 days." please take action shortly

My sim suddenly showed no network available. I have been using this sim on my samsung phone for more than a year. But suddenly shows no network. But the sim works fine on other phones. And other sim of different companies works on my phone too. I cant reach airtel customer care. I tried calling customer care number by using the sim on other phone but cant talk to them directly. Also due to the lockdown i am not able to go to the showroom. So check the number and provide the reason why the sim doesnt work on my phone. It shows it could not be registered. I tried manually connecting to network but it doesnt work.