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Airtel Complaints & Reviews

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Updated: Apr 4, 2026
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D
Diya Sunish
from Powai, Maharashtra
Mar 13, 2020
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Address: Ernakulam, Kerala, 682305

I'm not able to receive one time password (Otp) for the verification of my airtel number with any apps for logging in... Like whatsapp, telegram etc. Even the airtel app!!!
The request for otp is processed and i receive the same only after a day or so and thus i find it difficult to log in to my social media account.
This problem is troubling me a lot... It's sad to say that this has been going on for past two days...
Please do make a solution for this problem as soon as possible.
Airtel customer support has been notified about the posted complaint.
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    Sashank Nayak
    Mar 12, 2020
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    Address: 535216

    Dear sir,

    My number [protected]. My sim got into no service mode 9 march night. Then i went to the nearest airtel service place which is 50 km away from my place. They swap the number into a new blank sim.

    Told me to put it into mobile after 24 hours. I did the same.
    Then after that one message came
    Dear customer, your new airtel sim is active please restart your handset.

    Afterward it went no sim service again.
    Airtel customer support has been notified about the posted complaint.
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      roquibul7
      Mar 12, 2020
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      Address: Bagnan, Howrah, West Bengal, Howrah, West Bengal, 711303

      Dear sir
      After lodging complains here on slow 4g speed of airtel in my prepaid [protected], the aforesaid company has deducted 1 day from 4g data pack validity. My previous airtel 4g data pack was valid until 11th april, which is reduced to 10th april 2020. The pop up msg (Not saved msg) came this morning saying "as per government rule 1 day has been deducted from your 4g data pack". I still don't know what offence i made to encounter such grievance.
      Is it that a punishment for posting complaints here, plse rectify.
      And if this continue people will lose belief on government law and enforcement.
      Airtel customer support has been notified about the posted complaint.
      Mar 12, 2020
      Updated by roquibul7
      PLSE See the validity below

      Mar 12, 2020
      Updated by roquibul7
      PLSE calculate 164 days, starting from 30th October 2019

      Mar 13, 2020
      Updated by roquibul7
      Important note to Airtel, PLSE don't call me for calling same.
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        Anuja.singh1
        Mar 11, 2020
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        Address: New Delhi, Delhi, 110068

        My data balance in the prepaid airtel number which i use in my mobile all of a sudden showed the balance as 0, shockingly as i had unused balance of 1.5 gb and my recharge date was on[17 feb 2020]. How can you deduct the unused balance? I need this issue to be addressed and suitable explanation with the balance to be reversed to my account. This has happened to me the 2nd time in the past 2 days which is why i now come to realize that airtel service provider is none better than the rest which they otherwise claim to be.
        Airtel customer support has been notified about the posted complaint.
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          N
          Neet Parikh
          from Powai, Maharashtra
          Mar 11, 2020
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          Address: Vadodara, Gujarat, 390024

          I recharged a wrong number using google pay. I hereby request you to please abort and revert the transaction and issue refund. Please do look into the remedy as early as possible with a sincere request to provide a needful solution of cancelling the transaction and issue refund. I am hereby attaching the details as below:

          Wrong number: [protected]
          Amount - ₹598
          Correct number: [protected]
          Operator name: airtel gujarat
          Upi id : [protected]@okaxis
          Operator transaction id: [protected]
          Airtel customer support has been notified about the posted complaint.
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            S
            Swapnamoy Paul
            Mar 11, 2020
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            Address: Swami Arunananda Sarani, Surya Sen Colony, Block-A, Ward No.- 34, Darjeeling, West Bengal, 734004

            Why everytime when my balance goes above 60 you deduct rs 60 from my main balance. It happened 4 times till now. This is a pure scam. When i contact the customer care they say that you called a special number & that too of 13 secs. Everytime they say the exact same duration of call. But in real no call goes from my side. Yesterday (10.03.2020) i recharged with Rs49 & previously had more balance & today when I checked it showed Rs 2. If I don't get any proper reason & don't receive my refund in main balance. Then it's High time to register a case in consumer court.

            SITAL PAL
            SILIGURI
            WEST BENGAL
            MOBILE NO [protected]
            Airtel customer support has been notified about the posted complaint.
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              M
              Manasa Tanguturu
              from Mumbai, Maharashtra
              Mar 11, 2020
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              worst network in marathahalli bangalore

              Address: 560037

              The signal for airtel is very poor in our area and we are facing a lot of problem while attending important calls. I am unable to hear others properly on call nor do others hear me.
              Signal bar shows only one line. Voice breaks while on the call. Facing this issue from almost 2 years. The experience we have with airtel is pathetic and we have many airtel sims at our home.
              Need resolution for this...
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              O
              opalashish
              Mar 11, 2020
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              Address: BILASPUR, 495001

              Fixedline no.[protected]_dsl
              Fixedline no.[protected]

              I am ashish singh chauhan from bilaspur. I was taking a connection of jio fiber. But an executive of airtel, to said wrong commitment has sold me service of airtel. That was my biggest mistake to trust in airtel product. I have paid approx 2474/- rs by google pay to buy this connection. Airtel has told me that they are providing me 24 mbps speed. From[protected] phone and wifi has been stopped. Never solve the problem till date.

              Date of installation[protected]
              Sold by product - xstream fiber
              Speed - 24 mbps
              Actual getting - 1 mbps on only one day after that getting below 1 mbps
              Landline and broadband - not working from[protected]

              I want solve this problem today. I will never pay bill of 1 month as compression. Or refund my deposit amount 2474/-.
              Airtel customer support has been notified about the posted complaint.
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                J
                Jsvarulraj Raju
                Mar 11, 2020
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                Address: Seathiyathoappu, Cuddalore, Tamil Nadu

                Respected sir i saw a free offer from airtel.in seathiya thoappu place, displayed mnp customer will get one month unlimited calls 42 gb data free. So i ask to retailer free offer change process. But she ask my phone did process. Then i ask again to her. I can do it my self mnp. And finally i ask when will offer addedd to my account mam. She told you have pay recharge. Get 50 rupees for fee. Please take action against malpractice.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Akash Sati
                  Mar 11, 2020
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                  Address: 263628

                  Sir in kathpudiyachhina district bageshwar no network coverage from Airtel .I have recharged my Airtel no with one year subscription but in kathpudiyachhina no network coverage so my number not in use in this area that's why iam in problem for one month, so please sir network provide in this area as much as possible .
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                    C
                    Chauhan Hitesh_P
                    from Powai, Maharashtra
                    Mar 10, 2020
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                    Address: Kheda, Gujarat, 387002

                    Unfortunately i done wrong number recharge so, i want to recharge reversed for my airtel prepaid number. Here my details
                    Wrong number - [protected]
                    Correct number -[protected]
                    Amount - 249 rs.
                    Trans. Id -[protected]
                    Trans. Date - 10th march 2020.

                    Here my e-mail address
                    [protected]@gmail.com
                    Please, solve the problem or cancel my transaction and refund my amount as soon as possible.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Avatar Gautam
                      Mar 10, 2020
                      Resolved
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                      Resolved

                      unable to make a call even with a valid unlimited call plan

                      My unlimited will expire after 13 days. Still i'm unable to make a call. When icall someone, it says 'u do not have sufficient balance to make a call'. I've tried shifting network type, also i tried to make a call with mobile data off but still not able to make a call. It is very disappointing to bear such problems. Pls fix this issue as soon as possible....
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                      S
                      Sohail Ahmed 555
                      from Katihar, Bihar
                      Mar 9, 2020
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                      not allowing me to port my number - airtel,

                      Address: Jamia Nagar, Okhla Village, Katihar, Bihar, 110025

                      My airtel number : [protected]
                      Name : sohail ahmed

                      I am transferred from assam to delhi region, but my number is not transforming from ne region to delhi region, because of that i am unable to use my call service & 4g internet data since last one year (For which i m paying) and paying every month more than inr 700 bill.
                      As my plan is 499/ per month.
                      I visited airtel office (Nfc – new delhi) more than 20...
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                      S
                      Ss777
                      from Bengaluru, Karnataka
                      Mar 9, 2020
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                      Address: electronic city phase 1, Bangalore, Karnataka, 560100

                      I have recharged the telephone number [protected] on 20th feb 2020 with inr 551 through airtel payment bank. The transaction id is [protected]. The payment was made through airtel payment bank associated with number [protected].
                      Despite this recharge, bsnl has barred all outgoing from the number [protected] and have not credited the recharge amount to this number.

                      I want to confirm if airtel has paid the amount to bsnl at all? The amount has been taken from my account for which there is a transaction id. But i have no proof from them if this amount was actually paid to bsnl. I tried reaching them on phone but they cc rep was not clear how he can prove this amount was paid to bsnl. I wrote to them at their wecare email id and i have not got any response yet.

                      I need airtel to confirm thsi amount was paid to bsnl and provide me the proof of this transaction so that i can quote it to bsnl and get my rightful recharge.
                      Airtel customer support has been notified about the posted complaint.
                      Sir my airtel prepaid number [protected] is issued through my brother's id but now I want to change the ownership and connect it to my id.
                      Please help me out.
                      MY airtel[protected] sim is not working last two days.not covering the network
                      I port my no. Idea to airtel . I cant call to anyone Enfect i cant call 198or 121 also. I complain many times but there is responce.
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                        R
                        roquibul7
                        Mar 9, 2020
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                        Address: Bagnan, West Bengal, Howrah, West Bengal, 711303

                        Dear sir
                        It's seemed, it's my regular practice to post slow 4g network of airtel prepaid service active in my [protected]. The slow network has become my harrowing hell and it haunts me throughout the day. Additionally, the company is started forwarded msg in my number stating, my validity of the 4g service tobe shorten than the existing 11th april deadline.
                        I can't access the net with slowest ever 4g network of airtel.
                        Plse take suitable measures against the company attitude into this matter.
                        Thanking you
                        Roquibul
                        Airtel customer support has been notified about the posted complaint.
                        Please send the payment receipt of mobile no. [protected] for month of Jan-Feb 2020. Date of payment: 26.02.2020, transaction no.[protected] & amount of Rs. 888.00.
                        roquibul7's [Complaint's author] reply, Mar 12, 2020
                        You asking me ?
                        I wil have the many time this problem sir
                        Wat problem means coming
                        You not call allowed this number telling so many times I will give the complaint sir...
                        Pls attend outgoing call is not going pls clear this problem sir..pls...sir
                        [protected], this number only having the problem sir...
                        Rudhresh's reply, Mar 2, 2020
                        Not going outgoing call many times sir..
                        9790985692 this number only having the problem sir...pls clear this problem pls sir
                        Urgent sir...pls attend my problem pls clear the outgoing call problem sir...pls
                        I ported my jio sim to airtel, the old sim is completely disconnected now, then i inserted the new airtel sim, but no signal.
                        Airtel customer care executive said me to contact the retailer...What next ??
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                          N
                          Neetu Dhanju
                          Mar 9, 2020
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                          Address: 560037
                          Website: Airtel.in

                          Incoming and outgoing services stopped from past 2 months for postpaid (Sim is converted prepaid to postpaid by company without any intimation) airtel sim but still bill is getting generated.
                          My sim was automatically blocked by provider after asking they informed they will change sim and convert sim from 3g to 4g that's they have blocked all 3g sims. Also one day before i did recharge of 250rs. To my prepais sim which is waste. I was informed that sim services will remain same and it will be prepaid only, but later they converted to postpaid and i got bill of 845 and when i was asked they said sorry and said no need to pay bill since it is there mistake and i asked them to stop my services because i was not happy. Now my services are stopping but still bills are getting generated.
                          I have called multiple times to stop my sim and raised complaints also but still no action from airtel and keep calling me again and again on my other number, irratating me and wasting my time as well.
                          Below are complaint number which i raised to airtel.
                          Airtel complain number - [protected]
                          [protected]
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          I did a recharge of 219 on my AIRTEL app
                          After entering otp the money got deducted and a message occurred saying duplicate record
                          MY TRANSACTION ID (S[protected]
                          I have request for porting of sim to Siegel. At around 10 pm my previous sim stopped working so I inserted Airtel sim and followed procedure and entered 5 digit otp. However now my previous sim isn’t working and neither my new one is and I have an important interview to attend tomorrow.
                          In waghbil naka, Thane Airtel network is worst from few days and can't access net from phone or WiFi using Airtel router as well. Can you please help resolve this issue.
                          For past few months i disnt recharged my mobile so that sim is deactivated.
                          Sir,
                          I port my mobile number [protected] from jio to airtel in haryana. Now at the time of verification i came to uttrakhand circle. Due to this telephonic verification at 59059 not done.
                          My alternate number[protected]
                          Network speed slow
                          High speed please in network
                          Customer ID: [protected]
                          Order ID: 9588051
                          Need to cancel the activation and want refund
                          Called customer care many times but no use I'm helpless I don't find cancellation process in airtel app and also in airtel website

                          I have existing dth connection but by mistake I did new connection recharge want to cancel immediately
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                            R
                            rahulsingh18
                            from Mumbai, Maharashtra
                            Mar 9, 2020
                            Resolved
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                            Resolved

                            Address: Ghatkopar, Mumbai City, Maharashtra, 400075

                            Hi, i live in ghatkopar, mumbai. Have been using airtel for almost a year now. Lately since last month - i am facing almost zero network at my residence. Have raised numerous complaints but to no avail. There are 4 airtel users at my home and we struggle for getting a single bar of signal on our phones. Airtel is least bothered with this - what surprises me is that this was exactly opposite a month back - we were fully enjoying the network reception and never had any complaints.
                            Mar 14, 2020
                            Complaint marked as Resolved 
                            hi the network has now improved - thanks
                            Airtel customer support has been notified about the posted complaint.
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                              AmolPatil8273
                              Mar 9, 2020
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                              Respected higher authorities of airtel

                              This is my airtel number

                              [protected]

                              Lattitude and longitude
                              19.71122
                              75.99468

                              Address
                              Room 36 pimplegaon mali, jalna district maharashtra 431207

                              This is jalna airtel officer
                              [protected]

                              He had came after escalating matter to [protected]@airtel.com

                              He is not coming we are forcing him to come on time he is frustrating us

                              If he will not give us response and service to me then i will take this matter to gopal. [protected]@in. Airtel.com and pankaj tiwari sir corporate. [protected]@bharti.in

                              Plz forward my concern to relavant team and network team

                              Otherwise i will continuously mail to this higher authorities if i not get the resolution then i will mail to [protected]@trai.gov.in and [protected]@trai.gov.in

                              Plz it is humble request do the necessary action against rf team officer
                              Airtel customer support has been notified about the posted complaint.
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                                SwapnilShivalkar828
                                Mar 9, 2020
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                                Respected complaint department of network team

                                My name is ramnath magar

                                This is my operator number
                                [protected]

                                Lattitude and longitude
                                19.9679 and 75.76953

                                Address
                                Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                                Sir i had bring one complaint regarding the network coverage in our village there is no network at all everyone is frusted of world class network... But not getting call and internet access

                                We are totally frusted of network coverage in our area plz registered plz do the needful on urgent basis and registered the complaint

                                We can't communicate to doctor, hospital, ambulance, family member no communication happen

                                My husband is in indian army going to outside to secure

                                Plz send the rf team network department regarding network coverage.. I m willing to give land for network tower installation process. Not bother about the package what company provide to us

                                Plz registered appellate complaint of network coverage and send the team on urgent basis

                                Registered appellate complaint for 39 days let the investigation began from u r end

                                Registered new complaint number of network coverage and provide request number

                                Allternate number
                                [protected]
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  RamnathMagar
                                  from Mumbai, Maharashtra
                                  Mar 8, 2020
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                                  Respected sir / madam

                                  My name
                                  Ramnath magar

                                  This is my bharti airtel number
                                  [protected]

                                  This is latitude and longitude
                                  19.44548
                                  75.28916

                                  This is my address
                                  Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

                                  Requesting for airtel higher authorities to registered network complaint plz do the needful on urgent basis

                                  Registered appellate complaint and send the team on my location

                                  Send the regal team on urgent basis...

                                  I m ready to give land for network tower installation to airtel... Plz send the network team on my location frusted of airtel network from airtel

                                  No network available in entire village...40000 subscriber are facing this issue

                                  Allready many complaint had given but airtel is not assisting my complaint

                                  If i will not get the resolution from airtel then i will knock the door of trai tribunal authority of india...

                                  Please call me on my allternate number
                                  [protected]
                                  I want to elaborate the concern in front of airtel higher authorities

                                  And plz provide me the complaint number of my concern registered appellate complaint for 39 days
                                  Airtel customer support has been notified about the posted complaint.
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