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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 397

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I have done a recharge of ₹598 through airtel thanks app

I used phonepe as my payment method for the recharge. The amount is deducted from my bank yet the plan is not activated.
I checked in the airtel thanks app for transaction history but there is no transaction as such. But the transaction is available on phonepe app
This is my transaction id of phonepe app: c2001191708086044677445....
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I recharged my airtel.no from My Airtel app for the value pack of RS 219. I could see the Airtel app showing payment pending . Balance has been deducted from my account. I received transaction details but I didn't receive any message regarding recharge.
I am very upset with Airtel for doing such stupid things.

Regards
Sanou...
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M
Marilyn Gonsalves
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money debited recharge unsuccessful

Address:House no 34,Charles Villa,gonsalves street,vile parle East Mumba, Mumbai City, Maharashtra, 400057

I had done a recharge of rs 199 on 22nd december 2019 money got debited from my bank account but recharge was unsuccessful
The same happened today ie 19th january 2020 i did a recharge from the mobile app once again as the option was featuring on the airtel app but recharge was unsuccessful money got debited from my account

I would need a detailed explanation from the airtel company as to why do they provide the recharge...
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V
Vikas_Pandey
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mobile number portability (mnp)

Address:Lucknow, Uttar Pradesh

After my request to port out from airtel to other service provider, I received a call from no [protected] from airtel on 13th Jan 2020 (06:18 PM IST). Person from other side naming himself "Tarun", talked very rudely and threatened to reject my request. In fact I have not received any message till now from airtel regarding my MNP even on 18th Jan 2020.
Kindly arrange for my MNP ASAP and please make sure rude and frustrated persons...
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C
chetan97
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sim not provisioned 9890176501

Hi,

I am sarla in my sim has been displaying the error since the last 6 days (Not alowved),
So when i visited the airtel store, i was charged with the new sim there, but i did not activate it even if the sim was burned, and if i called the customer, they said that your new sim companion application is not received ani this store charge rs-25.
Please help me with this.

My mobile number - [[protected]]br...
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Address:500010

Hi,

I have a airtel prepaid ([protected]) sim which doesn't have any signal and while i am trying to recharge getting messages as "recharge failed".

I am in germany and cannot visit any airtel office. As brother visited the office on behalf of me and said the sim is suspended.

Please help me in activating the sim.
As my airtel number is not working please me know how you can approach me.br...
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Address:General Hospital,, Halageri Road,, 581115

I am unable to recharge my prepaid number [protected] through online payment amount(229.95) gets deducted Ref No. IND15PYU Txn#945938 but it shows recharge unsuccessfull due to techical issuse.so pla sole the issue as soon as possible

mail address:[protected]@gmail.com

Thank you...
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S
Sosamma Vte
from Kottayam, Kerala
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no indoor coverage

Address:Puthengady house Mulanthuruthy post, Ernakulam, Kerala

Me. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam dt
Pin 682314
Land mark puthengady cross
Mob.[protected]
Alternate mob [protected]
Respected sir i as a customer of airtel mobile. I am facing weak indoor and outdoor coverage in my home location. My airtel app shows excellent 2g4g coverage in this landmark. But i am not getting even a 2g also. Unable to make or receive calls...
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Address:400007

Sir

Re - [protected]

I regret & inform, despite there is sufficient balance, i could not make any outgoing calls on
15 & 16 of this month. Message came as "your balance is insufficient"

Please consider, when some one wants to make urgent call and if outgoing call is not allowed
How subscriber/consumer shall feel?

Please resolve this issue on permanent basis.br...
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I am unable to activate my airtel sim as 59059 is not getting connected, though my sim is showing airtel signal. I just ported my number from vodafone to airtel and now my both the sims are not working. This is my primary sim. And also i am out of station that’s making my life more difficult as i am stuck with no network. It’s really urgent, please help me in activating my sim....
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S
Siidd1
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fastag

I have ordered a fast tag from airtel's payments bank. I had ordered on december 11th and it was dispatched on december 18th and was supposed to be delivered within 7-8 working days from the date of dispatch. It's already been a month now and i have not yet received the fastag. Despite putting so many mails, phone calls and even visiting their office, i haven't still received it till date and they haven't been giving proper info with regard...
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M
Manoj Kumar Naidu Latchubugatha
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited (399/-) but recharge failed through airtel website.

Address:11-29-67, Smith Street,, Near G J College, Bheemunipatnam, Visakhapatnam, Andhra Pradesh, 531163

As i have recharged with airtel rs.399/- pack from airtel website on 10th jan 2020. I have done my transaction through google pay my money is debited from account and i contacted airtel customer care service they responded like they didn't receive any recharge for my number and suggest me to ask google pay customer care. Fully disappointed by airtel payments bank ltd. I don't even have hope on them. Now the date is 17th jan 2020 still waiting...
+1 photos
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T
truesuri
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel cable dth

Address:Agra, Agra, Uttar Pradesh, 282005

Dear all,


With this application, i want to bring this to everyone's notice about the "worst customer experience, service and satisfaction" which bharti airtel can ever provide to their customers.

To start with, i am not sure how much airtel is concerned about customer experience, service and satisfaction.

Finally, i have pushed to an extent which is making me write this email and switching...
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E
Emma Yeohyon
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my airtel number is not recharge

Address:v. p.o.-Shambhuwala Tehsil-Nahan District sirmour Himachal Pradesh, 173001

My Airtel Number is not recharge but money is deducted from my bank account...i did recharge online on 15january 2020 ..first I did of 98rs ..and second recharge of 79rs ...both money transaction is successful but I got no msg of recharge on my number why..?? please redund my money or recharge my number as soon as possible...
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A
Adrija Majumder
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recharge amount deduction

I recharged my pre paid mobile service on 17/1/2020 with a pack on ₹598 for 84days and 1.5gb per day data.

The transaction was failed yet money was deducted from my bank account. I had to recharge again which was successful.
Have not received refund for my failed recharge. txn ID of failed recharge :[protected]....
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S
shyamgoyal
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not replying of mails

Address:Sector 137, Airtel store, Gautam Buddh Nagar, Uttar Pradesh, 201306

I am sending regular mails to airtel store noida located in sector 137 to get some information, but they are not responding at all and also their contact number is also switched off. This is frustrating and unprofessional.
I am sending mail from [protected]@gmail.com

Also sent regular follow ups, but not getting any response.

I am sending these mails on coco. [protected]@airtel.com.

When...
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L
lalitsingal
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not providing 10 gb data

Address:85, Vijay Nagar Colony, 127021

Dear Sir,

I wish to state that i am a consumer of Air Tel since many years and my mobile number is [protected].

In this regard please note that my plan was Rs. 125/- per month and in the month of December, 2019 they have change the same to Rs. 199/- per month plan with 10 GB data per month, which i agreed.

My monthly billing cycle starts from 08th of the month.

In the month of December,...
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B
B.Naga babu
from Srikakulam, Andhra Pradesh
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dth telugu channels

Address:D no 3/976 Bharathiyar Street Sulaiman nagar Mettukuppam, Chennai, Tamil Nadu, 600097

While install airtel dth, call center people said all telugu channels will come one month next month onwards need to recharge but after installation only free channels came. We call and asked callcenter, they replied only news channels will come. This is fraud of airtel dth service. Please check and resolve this issue asap and do the needful. My airtel customer id [protected]...
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Address:A-1/6, VASANT VIHAR, NEW DELHI, New Delhi, Delhi, 110057

Not able to contact from airtel prepaid and postpaid to [protected] and other numbers starting with 1860. When we try to contact these numbers, it saying: it is a special number, you will be charged 2.5 paise per second, for more details log in to www.airtel.in, and then call is disconnected every time. Contacted to airtel customer care many times but the problem is not resolved till now....
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Address:New Delhi, Delhi, 110001

Dear sir,
I am an advocate practicing in supreme court. Above stated mobile no. [protected] is registered in the name of my husband ramesh kumar.
Sir, i need incoming call details on my mobile number from june, 2019 to november, 2019 specially from mobile nos. [protected] and [protected].
I visited airtel store and i contacted customer care several times regarding this but they refused to provide any information. I need...
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