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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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A
Adv.Gayatri Thuse
Feb 18, 2020
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Address: Pune, Maharashtra, 410504

I have done recharge of RS 399 through airtel app. On 15 th of Feb 2020 for my prepaid mobile, the amount was deducted from my account but recharge not successful I have had called the customer care service number 198 I was told that that I will see it and it might take 7-8 days to resolve the issue. But I did not get any receipt for it.
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    Panigrahi sandeep
    Feb 18, 2020
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    Address: Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530013

    I had taken the postpaid connection by portability from jio to airtel and it has been activated after 1week but calls and messages were not connected or recieved later i went to airtel store they had changed my plan with negligence and rechanged the plan and calls and messages activated later i installed airtel thanks app and wynk music app but nothing was loaded about my plans data usage or any thanks app reward and it is showing that i am a non-airtel user and i had complained 3times in the store no action has taken nor resolved and it is already a month happened with connection
    Airtel customer support has been notified about the posted complaint.
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      priyanki bhattacharjee
      Feb 17, 2020
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      Address: Hyderabad, Hyderabad, Telangana, 500090

      I used to have an airtel connection [protected]. I paid the bills every month and suddenly in 2019 july, i got call from airtel stating i didn't pay the bill from february to june. I sent emails to [protected]@airtel.in with the paid receipt. Then the response i got was the amount which i paid got reversed so i need to pay it again. I checked my bank account, paytm account, airtel wallet from where i paid the bills but no where the amount got reversed and i informed the same to the customer care. Instead of resolving their flaws, they kept on harrassing me to pay the amount. But when the amount is already paid why should i pay it again unless they reverse my paid amount. They refused to resolve this issue instead they keep calling me and ask me to pay it off due to which i disconnected my airtel connection because this is not the first time it happened. And they were sleeping from feb to june and in july suddenly they woke up and saw i didn't pay the amount. Is this kind of a joke? I didn't expect this kind of behaviour from airtel. It's been more than six months i have disconnected my airtel connection but still they call and keep harrassing.
      Airtel customer support has been notified about the posted complaint.
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        K
        kranthi.r543
        from Hyderabad, Telangana
        Feb 17, 2020
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        Address: 500072

        Airtel pack ends today, if not recharged, rs. 45 will deduct on 18th feb 2020 from balance for 28 days validity. For unlimited / smart packs.. Dial.. *

        My complaint here is why airtel is forcefully deducting rs. 45 from my balance and do the recharge, if a customer wants to recharge he/she will do it their own. Why the hell airtel is doing it forcefully.

        This is unacceptable. Please take an action against airtel. You can seen same message come in last month as well. Check the screen shot attached
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          kranthi.r543
          from Hyderabad, Telangana
          Feb 17, 2020
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          Address: Rangareddy, Andhra Pradesh, 500072

          Airtel pack ends today, if not recharged, rs. 45 will deduct on 08-apr-2019 from balance for 28 days validity. For unlimited / smart packs.. Dial.. *

          My complaint here is why airtel is forcefully deducting rs. 45 from my balance and do the recharge, if a customer wants to recharge he/she will do it their own. Why the hell airtel is doing it forcefully.

          This is unacceptable. Please take an action against airtel. You can seen same message come in last month as well. Check the screen shot attached
          +1 photos
          Feb 17, 2020
          Complaint marked as Resolved 
          Date is 18 Feb 2020 not April 2019
          Airtel customer support has been notified about the posted complaint.
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            S
            Sathya Bai
            Feb 17, 2020
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            Address: 600055

            Dear sir/madam,
            I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.
            Wrong number — [protected]
            Amount — 598
            Correct number — [protected]
            Operator transaction id — [protected]
            Upi id —[protected]
            I made a recharge wrong please help me to reverse recharge.
            +1 photos
            Airtel customer support has been notified about the posted complaint.
            Feb 17, 2020
            Updated by Sathya Bai
            my complaint not resolved plese reverse the money to correct number
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              U
              Udaysi102
              Feb 16, 2020
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              Address: Nandgaon sector 3 post amlori, Singrauli, Madhya Pradesh, 486887

              Sir actually i ported my number from airtel postpaid to jio and from past few days my services have been turned off i was told that my earlier dues of postpaid were not cleared i have cleared my dues and its been 72 hrs still my services have not been activated.
              Kindly provide me with some assistance and support at the earliest.
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                S
                Snehabhadouriya
                Feb 16, 2020
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                I am sneha using airtel no. [protected]. My sim is showing no service from two days. I am using ios mobile. I have done everything to resolve the problem but it is still there. I don't know what happened with airtel. Please let me know the problem or if you are resolving it if not then i think i will change the network. Because of no service i cannot call customer care but with different number i tried to call but the customer care number were not connecting. What the hell is going on with airtel. If you cannot provide good network then please do not make fool of people. I am using airtel since last 10 years but now it is creating problem on daily basis.
                Airtel customer support has been notified about the posted complaint.
                I recharged the amount of rupees 1498/- through online transaction, but the transaction failed but the sum of amount debet in my account dated 10.2.2020(the txn no) Please refund the amount of rupees 1498/-
                I recharged my airtel number +91- with international roaming pack worth Rs. 446. Now i am travelling in USA and Airtel has no signal. I am not able to use my phone. I ll be obliged if you can resolve me issue ASAP.
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                  S
                  Santhosh Adiga
                  from Bengaluru, Karnataka
                  Feb 16, 2020
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                  Address: Pioneer Paradise apartment, 560078

                  I pay bill of 1400 each month for my airtel broadband. But there will be 2-4 hours of downtime everyday also there’s no internet connection from 3 days now. No custom care person from airtel is supporting. Can’t even raise a service request through their app. No option for complaint. This is the worst internet company i ever used. This is my broadband number : [protected]. I have paid 3700 rs in advance for internet for 3 months. After taking money airtel is providing no internet.
                  Airtel customer support has been notified about the posted complaint.
                  Actually did not go out going call
                  Please solve my problem as soon as possible actually I am suffering lot of this problem please check my phone number once [protected]
                  Bunnynaik1234's reply, Feb 12, 2020
                  Please once check for Out going calls problem
                  Bunnynaik1234's reply, Feb 12, 2020
                  Regarding my out going calls not going please solve my problem as soon as possible
                  I have a plan of 40 GB/Month, Airtel charged me even my data was there.
                  Moreover any customer care no. not reachable shows invalid
                  I took a new airtel sim today.I called 59059, entered otp i got .But they said the otp is wrong although i typed the same number i got in message.Next time on whenever i make a call to 59059 it says i dont have balance for outgoing calls.I cant activate my sim.
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                    R
                    ruchir_gupta
                    Feb 16, 2020
                    Resolved
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                    Resolved

                    Address: Room No. 122, Block C, GCN White Palms, Ramagondanahalli, Bangalore, Karnataka, 560066

                    I paid for frc of 300 to mr. Pawan ([protected]) at

                    Airtel express, white field, karnataka 560066 (https://maps.app.goo.gl/KbqpiR5xsjwkSSXd9)

                    Now my ported no. [protected] from bsnl to airtel is active, but the frc is still not done, although i paid this amount too.

                    Why was i charged then? And am unable to recharge too via online as recharge is failing as well!? What should i do now??
                    Feb 17, 2020
                    Complaint marked as Resolved 
                    first time recharge was completed post 24 hrs
                    Airtel customer support has been notified about the posted complaint.
                    I want to know is any monthly fix charges apply coz I want to start dabang sport hd 1m pack, thats Price is 207 but when I Process it rate high by 360 I dont understand 153 for what

                    airtel karnataka first time recharge or frc is not working in my airtel number - Comment #3648319 - Image #0
                    There is no network showing in my airtel sim [protected] . I have check my phone and know that this is not a phone issue. Kindly check my number and contact me ASAP.
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                      H
                      hgulia29
                      Feb 15, 2020
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                      My airtel sim card with phone no
                      . [protected] has suddenly deactivated i m using this no. From last 2 years. I m currently not in india but i am faceing problem because i am not receiving any otp please help me as soon as possible. I'm facing a lot of issues abroad because of my sim card is not working. I request you to resolve my problem and help me.
                      For any response please email me at vaishali. [protected]@gmail.com if you could help me with this
                      Airtel customer support has been notified about the posted complaint.
                      On Feb 12, 2020 I received a notification to pay my Airtel postpaid bill. The bill statement is for the period Dec 26, 2019 - Jan 25, 2020. The bill is due on Feb 14, 2020. However, I have been charged a late payment fee of ₹ 100. How can a late payment fee be charged if I am not late in paying the fee. What is the resolution? What should I do?
                      Airtel store charged 100 INR without giving any invoice. This is not acceptable.
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                        A
                        Arul Thirugnanam T
                        Feb 15, 2020
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                        Address: 2 NANNOOL STREET, SRI SAKTHINAGAR, RAILWAY CAR SHED COMPLEX, Chennai, Tamil Nadu, 600109

                        I recharged mob no [protected] with package of rs.399/- on 30.12.19 from sb ac [protected] inb. But is is not activated. Hence, i lodged a complaint with sbi customer care, they informed me that the case has been solved and requested to contact sbi ambattur branch. Today 15.02.2020 sbi ambattur requested to contact airtel for recharge as the transaction has been successful, hence i request you to recharge mob no [protected] with package of rs.399/-
                        Airtel customer support has been notified about the posted complaint.
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                          H
                          Harinikshet
                          from Hyderabad, Telangana
                          Feb 15, 2020
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                          Address: MLA COLONY, BANJARAHILLS, 500034

                          After paying postpaid bill by online I am suffering between banker and airtel who not taken any necessary action after several time visits Please justice for my case, Since sep 2019 I am not be able to use my phone as it is necessary and I am fed up with their answers, I lost my money and phone service Please do Justice to my complaint ..
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                            dipen_2000
                            Feb 15, 2020
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                            Address: C503 MALLINATH PARK, NR PIRANA BRIDGE, CHANDRANAGAR PALDI, Ahmedabad, Gujarat, 380007

                            I have recharged my Digital TV by scanning QR Code and sent payment via UPI on 4th Feb 2020 for airtel digital a/c no. [protected]-001.Transaction ID is UPI/[protected][protected].[protected]@mairtel. neither recharge done nor amount refunded. What to do?
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                              B
                              BEEArr
                              Feb 15, 2020
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                              Address: 600090

                              I fixed an appointment online and personally went on 22 jan 2020 to the local airtel shop as instructed and handed over a request to terminate my father's landline/broadband account. This is because he has passed away and i do not live in chennai and so have no reason to continue with the connection. After accepting my request and charging me for the pending bill, i was assured that it would be done within 4 days to a week.
                              I have heard nothing since. Imagine my surprise to get another bill in the mail.
                              Please note: i refuse to pay this bill!! Kindly terminate the connection immediately and send me a confirmation!! Your blatant incompetence shocks me and if it's intentional, it amounts to criminal behaviour!! Shame on you airtel!! No wonder jio will swallow you up!!! Your behaviour borders on arrogance and incompetence!!
                              Airtel customer support has been notified about the posted complaint.
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                                rony1234
                                Feb 14, 2020
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                                Address: South Andaman, Andaman and Nicobar Islands, 744103

                                Since months i am getting continuous calls from a number that is [protected]. Whenever i receive the call, the caller does not speak but surrounding noise is clear. It means someone intentionally is trying to disturb me. It is just annoying to get so many calls. When i call the number to know who actually is doing this, that time i am blocked. Overall, it says that whenever caller wishes he or she unblocks me and then calls.
                                Airtel customer support has been notified about the posted complaint.
                                I recharged my data pack at 12 noon today of Rs 399, but my balance is not reflected and I cannot use my internet
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                                  gsssbasaisamanta
                                  Feb 14, 2020
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                                  Address: BASAI SAMANTA, Dholpur, Rajasthan, 328030

                                  I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Ritii_18
                                    from Mumbai, Maharashtra
                                    Feb 14, 2020
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                                    Address: 491001
                                    Website: Airtel

                                    This is the complaint against airtel service. Continuosly i am calling the customer care to activate missed call alert on my number and they everytime tell to wait for the message but instead of activating they tell to wait for the message and it's been a month waiting for the activation message but there is no response. What's the problem?
                                    Kindly resolve it as soon as possible as i am facing difficulty.
                                    Airtel customer support has been notified about the posted complaint.
                                    Daily I get continuous calls on bill payment wherein i sometimes get 30 calls in one hour. Despite blocking and talking to Airtel this voice mail keeps happening making this almost impossible to concentrate on work

                                    missed call alert activation - Comment #3646843 - Image #0
                                    No network
                                    "Resolution code for complaint 20960820 is 2808.satisfied? share with engineer."
                                    At my TV this message is coming continuously.what's the problem.please guide me soon.
                                    Porter my number to Airtel, however when dialing 59059 it’s not asking for any OTP. Call just disconnects.
                                    I am staying in Saudi Arabia. I have a balance of Rs.35 yet I haven't receive message. I couldn't do any transaction sinCe OTP not received all the time
                                    Resolve the issue asap as I stuck and couldn't do anything
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                                      K
                                      Kunal S Gowda
                                      Feb 14, 2020
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                                      Address: Bangalore, Karnataka

                                      It's been 3 weeks since the day i started complaining about the services that i am not being able to use volte on my phone...
                                      Ive already tried a different airtel sim card in my phone volte works just fine.
                                      The customer service isn't really helping me out in this. I have raised a complaint on this and for some reason it's kept on hold.
                                      Please look into the issue and get it rectified soon.
                                      +3 photos
                                      Airtel customer support has been notified about the posted complaint.
                                      Un block sim [protected]
                                      At my DTH Connection, There is technical problem and no signal is coming from Airtel. but they are not resolving the issue and unnecessary they are demanding charge of visit with out any change of part. this is totally unjustified. Why are they charging Problem created by them. please look into it. My Registered Mobile No is ...
                                      Company employees Name Rahul Mobile no [protected], misbehaving during tele-conversation with me about offer and recharge of account
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                                        Kalal Venkatesh
                                        Feb 13, 2020
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                                        Address: 509001

                                        I have 1 day left for my unlimited pack and i recharged one day before and this service is counting the recharge on the same day i recharged, still my pack is left for 1 day.. They are not even providing there customer service... No customer service available.. They don't even provide network properly... Calls get disconnected while speaking and internet is the worst to use
                                        Airtel customer support has been notified about the posted complaint.
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