Airtel Complaints & Reviews

After paying postpaid bill by online I am suffering between banker and airtel who not taken any necessary action after several time visits Please justice for my case, Since sep 2019 I am not be able to use my phone as it is necessary and I am fed up with their answers, I lost my money and phone service Please do Justice to my complaint ..

I have recharged my Digital TV by scanning QR Code and sent payment via UPI on 4th Feb 2020 for airtel digital a/c no. [protected]-001.Transaction ID is UPI/[protected][protected].[protected]@mairtel. neither recharge done nor amount refunded. What to do?

I fixed an appointment online and personally went on 22 jan 2020 to the local airtel shop as instructed and handed over a request to terminate my father's landline/broadband account. This is because he has passed away and i do not live in chennai and so have no reason to continue with the connection. After accepting my request and charging me for the pending bill, i was assured that it would be done within 4 days to a week.
I have heard nothing since. Imagine my surprise to get another bill in the mail.
Please note: i refuse to pay this bill!! Kindly terminate the connection immediately and send me a confirmation!! Your blatant incompetence shocks me and if it's intentional, it amounts to criminal behaviour!! Shame on you airtel!! No wonder jio will swallow you up!!! Your behaviour borders on arrogance and incompetence!!

Since months i am getting continuous calls from a number that is [protected]. Whenever i receive the call, the caller does not speak but surrounding noise is clear. It means someone intentionally is trying to disturb me. It is just annoying to get so many calls. When i call the number to know who actually is doing this, that time i am blocked. Overall, it says that whenever caller wishes he or she unblocks me and then calls.

I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible

This is the complaint against airtel service. Continuosly i am calling the customer care to activate missed call alert on my number and they everytime tell to wait for the message but instead of activating they tell to wait for the message and it's been a month waiting for the activation message but there is no response. What's the problem?
Kindly resolve it as soon as possible as i am facing difficulty.

It's been 3 weeks since the day i started complaining about the services that i am not being able to use volte on my phone...
Ive already tried a different airtel sim card in my phone volte works just fine.
The customer service isn't really helping me out in this. I have raised a complaint on this and for some reason it's kept on hold.
Please look into the issue and get it rectified soon.

I have 1 day left for my unlimited pack and i recharged one day before and this service is counting the recharge on the same day i recharged, still my pack is left for 1 day.. They are not even providing there customer service... No customer service available.. They don't even provide network properly... Calls get disconnected while speaking and internet is the worst to use

Today, at 2.30 p. M, three gb of 48 rupees was made on net mobile no. [protected]. Did not use the net and in a short time three gb net flew. And the net balance is telling 0. Where did it go? And on the unlimited local, atd, and roaming same network of rs 598 and an 84-day package with 1.5 gb daily data 100 messages, the net is flown through the morning without use. Where does he go? Does this airtel company also steal the net? Everyday we fill extra net balance, then taking advantage of the opportunity is stolen. What does the company do? Today, you get the three gb net balance replenished immediately, and the daily running of one and a half gb is also back. Otherwise further proceedings are going on. Our house has 5 airtel sims. If our balance is not returned today, we will stop all our airtel sims. You act immediately on this and reply. Otherwise proceeding continues. -

I am using Airtel since 2009. Since 2013 I am regularly complaining Airtel to rectify the signal issue in my area hear Ayappa Nagar, K R Puram. Several time customer care executives had taken my complain and given me reference number, but post that no action on these issue. Today I called airtel customer care and complain the same, but funny part still they are telling me the same scripted answer, they are working and they will rectify soon. Its been 7 years they are trying to rectify. I dont know what to say... I never seen the network worse then Airtel .

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account of rs. 49 and rs. 49 (Two times).
Thanking you,
Your's sincerely,
Ashwani kumar sonker

I am using airtel service and i am unable to use xstream app now!! I have re-charged my no on 11 feb 2020, but still getting messages to recharge, even after 3 days!! I have called up customer care and spoke to zisha who claims to be floor supervisor! She refused to take complaint and claimed that she has resolved the issue!! I am attaching the screenshot of the error i am getting!! How can issue be fixed, if i m still getting the error? She was so arrogant that she refused to take the complaint, even after multiple times mentioning that issue persists!!. Such crap executives are hired to harass customers!
How can customer support refuse to take a complaint for a service when the issue still exists? As per trai rules, customer has right to register complaint n seek complaint no, not sure how airtel can follow its own rules? Airtel claims they are best service not sure if they have tested their network and services?

I have been facing call drop and poor data speed (E instead of 4g). Thus complained in airtel customer care on[protected]. They told to resolve it before[protected], but now they are telling to wait for 2 months.
I am using airtel postpaid and complaint number is attached herewith. This problem is for the location in mega city ahmedabad.

So the only thing left out is mnp now, but i have heard many issues while moving from airtel postpaid to jio. Just want airtel to not harass me in my mnp process to jio.

Airtel wants me to pay without expecting for any service from them and their customer care executive told me that airtel postpaid customers are not allowed to port into jio.

Hi team,

I am unable to call on tollfree numbers like
1100 /[protected], from last 3 months,
I did recharge of rs.600 unlimited pack still it is not working,
I tried with other airtel numbers also still facing the same issue.
I tried from other locations like andhra and karnataka still unable to call the same tollfree numbers.
I am able to call the same contacts from jio network,

Airtel request id: cogcl[protected]

Airtel is just asking me to wait by giving irrelevant reasons,

I need quick fix on this, this is not only the issue facing by me, even entire airtel users are facing the same issue.

Regards,
Shaik babji

Sir i complain for close the airtel money account [protected].
Complaint reference no. 5038800
And they message me case resolved but case not resolved yet bcoz i'm open a payments bank account another number with this aadhar number whose number with [protected] airtel money wallet but when i'm going to airtel express to open a new payment account [protected] they said me this aadhar number also exist one account.
I am contact with airtel by mail they didn't answer me

Hello, this is to inform you that i posted a query regarding airtel fiber net on airtel website and got response from sales executive [mobile number - [protected]] who came to my house in jaipur (302019) on 11th feb 2020 regarding connection and informed me fiber is available in my area and then he completed all the documents formalities and gave me link to pay for my plan and rental fee and after 2-3 hours 2 engineers came to my house for wiring and setup then those engineers told me that "airtel fiber line is not available in your area and that the sales executive should have said so to you" after that i told engineers that sales person said connection is available and i have also paid the money for that and after that i called the sales person and he said he'll explain tomorrow that is on 13feb about what to do and today he's not receiving my calls i have called him more than 15 times but no response but he messaged me that he'll refund my money but then i asked about refund i'd he just ignored me, that means he's lying about refund as i have not received any message regarding refund and i called airtel customer care and they too did not receive any refund request, that sales executive doing fraud so bluntly without care in a world,
My request now is to refund my money back and i'll never opt for any airtel service ever again

The issue that i have experienced was: my airtel mobile number [protected]. On my airtel app i have play velentine on in the air contast. And receive 3000 point and claim amazon and bookmyshow vocher after fill all details submitted my vocher still not received. T&c said vocher received via sms in 72 hours but today is 5 days go but stil vocher not received. Many time contact coustmer care but not solve my problem.

I have recharged my mobile number [protected] through net banking for rs. 399 on 12th feb 2020 and received an sms with transaction reference no. Srstx359019 of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Even im unable to connect with your customer care executive asking for sufficient balance, how is it possible to connect with customer care if itself there is no recharge in my mobile or with zero balance.
Suggest some way to sort out problem.

Regards
Asmita

Sir,
Unfortunately I am unable to use SMS service properly (on [protected]) inspite of registering many complaints against this.i submitted the first complaint on[protected] but it is still unresolved. I talked to customer care executive many times but they didn't show any positive response.
Sir I request you to resolve m this problem on Airtel number [protected]

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account.
Thanking you,
Your's sincerely,
Ashwani kumar sonker
Bank name - state bank of india
Account number-[protected]
Ifsc code-sbin0001773