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Updated: Sep 19, 2026
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S
Sylvanus Tirkey
Apr 22, 2020
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I had never faced such type of problem ever from last two days my Airtel sim is showing no service and emergency call only I can't even call the customer service care 121 nor 198 to sort out or make a conversation to sort out the problem I request to fix the problem ASAP or give some helpful suggestions to fix it.
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    J
    joys chandran
    Apr 22, 2020
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    I am recharge my Airtel number [protected] through Netbanking on 22 April 2020 of rupees 98 . Recharge failure but amount debited my account. Please recover soon as possible

    Thank you
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      S
      Sameesh Kumar
      Apr 22, 2020
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      Raised a complaint on 18th with broadband not working. The resolution time was 22nd on the call. I get a message the next day which is 19th that the engineer visit will visit. This did not happen until eod even after call follow ups.

      I waited until today 22nd considering the pandemic to get another message that it is delayed until 29th. Is this a joke? They don't realize that i won't be getting paid if my internet is not working. The government is doing all possible ways to prevent the cash outflow of individuals and we have such people who take advantage of the situation.
      Airtel customer support has been notified about the posted complaint.
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        B
        B.S.Jhingan
        Apr 22, 2020
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        My no is [protected] and address is c-65 anand vihar delhi-92. On 26-3-20, i charged my phone with rs79/- and without making any calls, it was indicated that i have no balance. I again charged with rs79/- again on 28-3-20 but still i could not make any calls. Several times i tried to contact 121 customer care but this is not available. Thus rs158/- is deposited without any calls being made. I fear to deposit more as i will loose money without any benefit. Please allow me to use this amount and keep my phone functioning. I have not been able to make any calls since 26-3-20. Early action is requested. B. S. Jhingan
        Airtel customer support has been notified about the posted complaint.
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          S
          s chandila
          Apr 22, 2020
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          Yesterday on 21 april 2020 i have made recharge on rs 449 for my prepaid airtel number through airtel app by using my icic card however the transaction got failed but money deducted from my bank account.
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            A
            AdityaSinghai
            Apr 22, 2020
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            I had paid my airtel broadband bill payment online via the airtel thanks app.
            The payment was done and ₹707 were debited from my bank account.
            Now into the airtel thanks app i got the bill for the payment but my internet balance is still zero even after full payment.
            I had tried to contact all the airtel customer care numbers but there was no response from there. Further i get messeges of downloading some further useless apps from which my complaint still remains unresolved.
            There is no such complaint option in the airtel thanks app and therefore i wasn't able to lodge any complaints.

            Please resolve this complaint as soon as possible.
            Airtel customer support has been notified about the posted complaint.
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              B
              Bolo Das
              Apr 22, 2020
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              Address: assam, dist.bongaigaon

              I just connect the hostport
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                S
                Ssparsh
                Apr 22, 2020
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                Address: Vill Pali Post Pali

                Sir i want to recharge my number then i proceed with airtel bank and debit card of central bank of india. I got otp and i proceed then my balance total of rs548 debited from my debit card and recharge was not done. Then i waited for 24 hour and it does not help me.
                Then i contact with airtel customer card but they does not respond anything yet and i also contact with central bank of india authority they also do not pickup the call
                And its taking more time i just want my money back
                Please help sir.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Manish Khadse
                  from Mumbai, Maharashtra
                  Apr 22, 2020
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                  On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
                  As a result cannot call 121 or 198. Tried calling through other phone, but then there is no option to speak to customer care executive.
                  Kindly look into the matter urgently.
                  Even emails are getting auto relply.
                  I don't understand what is the reason.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Ravindra Malhotra
                    Apr 22, 2020
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                    I have recharged my airtel dth account but service is not yet resumed.
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                      O
                      OP_Superman
                      Apr 22, 2020
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                      Address: Shimoga

                      I wanted to have Airtel broadband connection so I contacted Airtel executive and the executive came to my place to fill online form, after filling all the information i got a message form 121 for online payment however I made a payment of 4, 128 and the amount has been deducted from my account and payment was failed
                      Apr 24, 2020
                      Complaint marked as Resolved 
                      My complaint has been resolved on that day itself thank you.
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                        R
                        [email protected]
                        Apr 22, 2020
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                        Address: BANKURA, WEST BENGAL

                        I make recharge my sim card with Rs. 48 for 3 GB internet service on 21.04.2020. My mobile no is [protected]. But unfortunately the recharge facility is not provide. But Rs. 48 has been cut from my account. Transaction reference no. is IHM5476047
                        Please give me 3 GB internet to my mobile no or refund Rs. 48.
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                          S
                          senthilkumar balakrishnan
                          Apr 22, 2020
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                          On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

                          I received the recharge initiated message but not confirmed till date and the money has been deducted.

                          Am not able to reach their customer care also due to covid19.

                          Please take action asap

                          Thanks

                          Senthilkumar balakrishnan
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sujata Kamath
                            Apr 21, 2020
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                            Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

                            Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive call. Please resolve the issue at the earliest.
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rahul5468
                              Apr 21, 2020
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                              I Reema Kumari is very disappointed with this act of Airtel, my airtel tell sim card i.e No- "[protected]" was unregistered 2-3 ago without any prior notification, this has caused me too much lose.
                              I had a talk with the customer care executive and he clearly told to contact the nearby airtel store which is not possible in this lockdown situation.
                              If the SIM will not be activated it would cause me too much lose. Please resolve my issue as soon as possible, I would be grateful to you for that.

                              my email address - [protected]@gmail.com
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                manu29
                                Apr 21, 2020
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                                My montly internet plan - 1499 rupees
                                Data plan - 500 gb/month
                                Additional plan - 299/month (For 3333 gb per month)

                                I started this plan on 19th of march 2020, but according to aitel i have consumed 500 gb data in 2 weeks, then i activated the unlinited data plan that is 3333gb per month, then, according to airtel i have cosumed 3333 gb in 2 weeks.
                                Please take action against airtel
                                Airtel customer support has been notified about the posted complaint.
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                                  C
                                  Chirag Gilani
                                  Apr 21, 2020
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                                  Address: India

                                  I had Reacharged my dth connection no.[protected]
                                  Registered mobil no. [protected] on 23 march I recharged from Paytm so many times send mail no response not even returning my money I gave them proof also
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                                    A
                                    Aravind Raj S
                                    Apr 21, 2020
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                                    I had done recharge through airtel app and payment was done through phonepe of amount 548 and it was credited to airtel and the message and details is with me but now its more than a week and recharge is not done and the worst thing is that airtel app is not showing any transaction history. The payment details is with me and what can i do now. Either a cashback or recharge is necessary.
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      Ankit Pratap Singh Negi
                                      Apr 21, 2020
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                                      I have recharge my number
                                      From airtel website but after deduction of
                                      Recharge amount from my account it flashing msg.
                                      To create an account with airtel and aking for imps and other detail which i don't have,
                                      And i dont want to create an account you should ask
                                      To create account before deduction of amount not after that!!!
                                      You are just forcing people to create account with airtel which is not good!!!
                                      Kindly give back my amount which is rs.219 transaction id is
                                      [protected] & amound deduct on 12 april 2020 at 16:41 to account
                                      Airtelin. [protected]@icici
                                      My contact email ([protected]@gmail.com)
                                      Airtel customer support has been notified about the posted complaint.
                                      Apr 27, 2020
                                      Updated by Ankit Pratap Singh Negi                                       still no risponce
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                                        R
                                        rc0054
                                        Apr 21, 2020
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                                        Address: Nizampet,Hyderabad

                                        Here i am using my airtel prepaid number since last 5 years.Wanted to change prepaid to postpaid ... when entering my number it was showing Please Enter a Valid Prepaid Number.
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