Airtel Complaints & Reviews

Hi this is bilal faizudeen
[protected]
Its my air tel number using for several years postpaid
From today morning itself incoming facility has been barred called many time
Customer care couldn't connect with customer care executive
I raise mail complaint also no reply asking authentication for update mail id
How could i get otp sms if incoming is suspended? Could u have sense?
Kindly clear my issue as soon as possible
Alternatively u can contact my alternative number
[protected]

Sub: complaint regarding bad service by bharti airtel - ecaf_[protected]

With reference to the above, i would like to bring to your notice about the absolutely horrible experience with airtel by me.

In view of work from home went for booking airtel extreme fibernet broadband on thursday i. E. 16.04.2020. On the call, the girl said it would be done same day and she is sending technical person. One vishwas had come in an hour. He asked for payment with airtel link. Went ahead and paid as he said he is the sales person, technical team would come in the evening and install as well as activate the connection. No one came on thursday, friday or today. Whenever i call, he says they will come and now is not picking up my calls. I tried 121 to lodge a complaint and airtel's ivr smartly deactivated customer service, keeps rerouting requests without any clear options to take a complaint or give status.

Horrific experience on how organized customer payments are slickly taken, kept in the account and service deferred by airtel. If clear communication was given on it can't be done on thursday, i wouldn't have paid the amounts.

I have had absolutely terrible service with mobile networks too (Bad signals, complaints closed over years by airtel without resolution and i have been foolish enough to opt for airtel broadband again. I request your good selves to intervene and help me with
A) getting a full refund for the payment received by airtel in view of service not delivered as per promise by airtel
B) give me an interest of 14% if the same is delayed further by their end
C) ensure better signal strength is received by me for my mobile networks, a service deficiency not rectified by airtel over years in spite of repeated complaints from my end.

I trust you will action the same without delay as it is impacting me in view of covid19 lockdown.

I unknowingly changed one number of my mobile number and Wrongly recharged to this ([protected]) number through airtel online recharge for Rs.379 with 6 gb data per day for 84 days. I kindly ask for refund or mobile recharge to my respective number.

I recharged my mobile no. [protected] from my airtl thanks app using [protected]. The recharge has been failed but money deducted from my account.

I have reached out to airtel support then they are saying that i should connect to bank directly and the comment is as below.

Airtel payments bank comment: "the transaction id provided by you does not belong to airtel payments bank. We request you to reach out to the concerned bank directly."

Bank of baroda comment: "sorry for the inconvenience! Your transaction is a successful merchant transaction on real time basis and routed to beneficiary bank’s merchant. We have not received any refund for the said transaction till date. If merchant transaction has failed then generally it takes minimum 5 days for the reversal of funds in customer’s account. We have also raised chargeback on merchant bank dated 17.04.2020. As per npci guideline merchant bank has 30 days to investigate this matter and accordingly they will either accept or reject the charge back.in case chargeback is accepted funds will be automatically reversed in remitter's account after chargeback period is over. If remitter has not received the funds then chargeback has been represented (Rejected) by beneficiary bank. For any queries feel free to reach us. We thank you for banking with us."

But i didn't get any solution yet. Please help out me to resolve this.

I have done recharge on my prepaid account 49 rs on 17 april 2020 but the amount has cut from my account but not get came on mobile Recharge plz resolve my problem this is second time that i have got the problem on airtel

I added 48 rs to my airtel account money got deducted from my bank account but the airtel account shows zero money also the recharge for which i was adding money didn’t take place
Similar thing happened on 2 april I recharged 199 pack money got deducted but recharge didn’t occur

I have recarhged to the Airtel prepaid account 0f rs.49 for which amount ha sbeen deducted from my bank account but not credited to my mobile account

Reference of the transaction

[protected]IGAIMGWUT2

please do the needful

I have recharged my airtel dth account no.[protected] yesterday the 17/04/2020 from my airtel app, when the details bills is shown it is shock to see that i have recharged as appears in the bill that the account no. Was different [protected], i think this is a fraud and the amount has already debited from my account and also please find herewith the attachment for your reference

I want a duplicate sim my old numbar
[protected]
This sim is damage i want deliver to this sim at my home so because lockdown condition
So pls give me send my duplicate sim
Early i have many problam sim card damage
This numbar my parsnal numbar i had a used this numbar early so please give me send this sim at my home deliver early to early i have many problems face because my number is closed so please this problem resolve the the higher purity i hope you understand i am not saying that i want duplicate new sim for my old number my number[protected] send send to this address i have mansion to down address

Hno -2- mandawaly main roud near jama masjid
Lend mark ajanta maine roud

Recharge has been done for my airtel prepaid mumber on 15.4.20 for 499 but still can't find that reflecting in my account.. Either refund my amount or process the transaction. It is very difficult to reach out to customer care as none are connecting. When the essential services are working with very limited resources why can't such a big company have customers care executives who can handle customer grievances. Sick of it airtel. Three days and my recharge is still pending.

Hi, 558₹ has been debited from my account but the recharge has not been done. I am also unable to find customer support numbers on your website. Please revert with how I'm going to receive my refund. I have a copy of the transaction ID and a screenshot of the transaction to Euronet with Order No.

I recharged my no. [protected] via Airtel thanks app the money got deducted from my account but recharge is still not reflecting after two days

I had selected wrong number on my app and recharge has been done on incorrect number . I want to rollback the recharge as the number has already active plan for a year. Please help me I am unable to reach Airtel customer care for that.

On 16th April 2020, I made a recharge for my Airtel phone online banking, money got deducted from my bank account and recharge is failed.
Bharti Airtel ID :[protected] .
ID :[protected]IGAIMBZVV6.

As my pack is going to expire, Outgoing / incoming services will be stopped. Please take immediate attention . Thanks

I recharged on april 13th and since then my mobile is not able to recognise the sim, most probably sim is inactive. When mailed to customer care, automated mail came back to validate the account in which otp will be sent to the airtel number. My question here is how do i receive otp number on airtel when i have the issue with the same number. Request you to look into the issue as soon as possible.

Not register with network.so please help me.resolve my complaint.

I have recharged for 4G pack amounting to INR.648 through online UPI on 16th Apr'2020. The transaction was failed but the amount has been deducted from my Bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount

Sr[protected]

Number times ticket by airtel without solution-4
Number times somebody called for happy code before closing -0

Has modem replaces as diagnosed by your staff only - big 0

Days without internet 7 days notice now!!!

You can take pride of this customer service???

I would keeping to reopen the ticket because i would never let my customer endure this ever. I lead team of 250 engineers helping server platform support to large enterprise. So in my last 18 years of tech support i may have been wrong in taking care off my customers.

[protected]

I got a new connection from airtel dth. I recharged with 478 rs monthly rental package. After that several times they are changing the package to higher amount. Am getting text of that whenever am again subscribing to 478 rs pack again they are changing it without my knowledge it to higher amount. For that reason my per day rental is getting affected already i losse 2 days of tariff. And its really mental harrasment to change every single time my package to 478 by my own. How can they scam customers like this. I mailed to nodal officer of airtel from west bengal no reply. I called the person who came to fit the connection he got no idea what's going on.