Airtel Complaints & Reviews

I am using my airtel sim from very long time maybe its been 4-5 years. But now it suddenly stopped working on 21 jan, 2020, it shows no signal, this is my sister's sim & she doesn't live in india now. I want to activate this sim because my bank account, paytm, & every other things are linked with this number. I went to the airtel store but they said i have to call my sister at the store but she doesn't live here anymore

The data service of airtel in my area (Pathar quearry, harihar pur) is dead slow even in a 4g network for a long time (Almost 2 months). From 5pm to 10 pm the network speed is 10-20 kb. I just want a good enough speed. They charge for 4g speed but 20 kb per second is very frustrating. I contact the customer care but the speed is still same. So i request to make them to increase the speed by increase the number of tower or by other technical means.

Reminder to airtel at [protected]@in. Airtel.com

It is very regret and shameful after written complaint on 27.01.2019 and subsquent reminders, neither you have recharged my above airtel number for which you have debited my account with rs.79/- nor refund rs.79/-in my airtel payment bank account.

As i have written in previous mail, rs.79/- debited from my airtel payment bank account on 26.01.2020, but my above mb. Number not recharged till date.

I have complaint on all the your custmor help number 400, 198,[protected] & [protected] on 27.01.2020 &again today on 400, but they have not solved the problem. (Your no.121 is unable to connect from my mb.[protected])

It is your service.

Please look into the matter personally and do the needful at your earliest.

Copy to - trai for information & neceessary action
Suresh chandra 24-krishna vihar bareilly (U. P.)

I applied for porting to port from airtel. But to my surprise am not able to make outgoing calls only. But am able to receive calls and sms. Every time i try to make a cal, the call gets disconnects with just a beep sound. I am really fed up and frustrated by repeatedly calling 121 and the airtel showroom where i took the sim. Every one says that there is a technical issue and they will escalate this issue to higher officials. I get calls from airtel saying that the issue will be resolved withing 48 hours. Dear airtel, this is how pathetically you treat your new customers. The worst customer care service you have. Worst experience ever...

Respected sir

I did recharge for 219 to get benefits of airtel xtream app but as on date not able to watch videos. Recharge date 14 jan 2020.

I have done recharge on 14th of jan 2020 to get benefits of airtel xtream app and as on today no benefits given either no refund initiated, i need my hard earned money so i can do it again and will see if it works or not... I trust airtel will do the needful or else be ready for notice. I claim for mental harassment agony rs. 5 lakhs. Awaiting for refund or notice will be send soon.

I am from a remote village of westbengal, which is called jaldhaka hydel project. Airtel is the only private network service provider here other than bsnl.

The problem we are facing is a very serious one and we have been facing this right from day one.

There is no network coverage for the past ten days now and this keeps on happening throughout the month.

The locals are very dissatisfied with the service airtel is providing and according to me, this is the worst service provider ever. For a reputed company like airtel, such unprofessionalism is not expected and is actually not tolerable.

We are totally losing a lot of our hard earned money on the unlimited recharge packs every month because for atleast 25 days a month, there is absolutely no network coverage at all.

I truly hope this reaches the right person and in right time.

Yours truly,
A frustrated airtel user.

Respected sir,

I have been using airtel since 10 years and in last 3 years i have changed my sim thrice because sim gets damaged with no cellular network. Again my sim has been damaged and i have to issue new sim.
Just want to know why sim gets damaged in just a year because it causes inconvenience and have to follow procedure regarding issuance of sim again and again.

I upgraded to airtel xstream box from hd set top box by paying inr.2200 for the box. I purchased the subscription to the internet based apps and it was working fine until my dth balance was over.

None of the internet based apps are working now until i recharge my dth for minimum 175 rs.

This is fraud business by airtel. I have paid for the device, i purchased subscription and i pay separately for my broadband. Inspite of this i am not allowed to use the streaming services apps unless i recharge my dth balance.

I am using Airtel postpaid, I have raised a complaint to Airtel Customer care during the month of Nov 2019 for the slow internet speed. My complaint number is[protected].

Kindly help me to sort this issue. I am paying Airtel without any due. They dont even care of their customer.

Request so solve this as soon as possible

My Airtel Number [protected]

Few days ago i have recharged my number [protected] with 399 in which i was supposed to receive 1gb 4g data per day but i am receiving 3g data only. I am using it on mi poco f1 phone which is 4g and i have set the data settings as 4g also and lte mode. But i am receiving only 3g signals or no signal everywhere in the whole city. On my other everyone with airtel number 4g services are working very fine.

Im tired of switching off and on and putting it in airplane more all the time.

I have attached the screenshots of my phone in which you can clearly see that i have all the settings which are needed for 4g internet but no signal for data is showing in both arrows only. And no sim detected too.

So this is my humble request to you that please look into the matter and resolve it as soon as possible.

I had a excess 9k in my account during disconnect out of which airtel confirmed to refund 7.5k (Don't know why less).
Its been more then 1 month they keep on telling me its processed and will reflect in account in 3 days but nothing happens. I cannot even find a refund initiated record on online refund website and [protected]@airtel.in sends standard reply everytime when asked about status with future dates and promise.

Hello All,
Today I am feeling very bad that I made a wrong decision in porting out my number from Jio network to Airtel. I was facing network issues with Jio so I planned to port out my number to Airtel. My number was activated with Airtel on Dec 17th2019. I received my first bill on 18.01.2020 for Rs.1274. I opted for a Bill plan - infinity family plan 499_pkg_808 which was giving me unlimited calls and text messages with a monthly rental of Rs.499. I was surprised and shocked to see my first bill. There were charges of Rs. 655 for sending International text messages which I am not even aware of. As per Airtel these text messages were sent from my number on 1 number ([protected]) from 26/12/2019 - 16/1/2020. There were total of 111 messages sent and it charged me around Rs.655. I don’t know anything about this number and never send these text messages. Even I tried calling this number and it says Invalid. There are many sources & many applications to send messages locally and internationally, why will I be spending Rs.5 per text if there are many choices to send messages free text messages through internet. I called customer care and they registered my complaint and they gave me a Reference No.[protected] on 20/01/2020. Today on 29/12/2020, my outgoing calls got barred and this happened first time in my life and when I called customer care they asked to make the Full payment otherwise services can’t be unbarred. I had no other choice to do so because I wanted to use my phone. Airtel is simply cheating & imposing wrong charges specially with new customers and doing whatever they want to. I wanted to opt out from Airtel again, but I have to forcefully stick with them for 90 days. I don’t know how much more do I have to pay to them in coming 60 days. So people DON’T BUY AIRTEL CONNECTION. THEY ARE CHEATER AND DOING FRAUD WITH PEOPLE AND IMPOSING BILLS……..POOR PERTHATIC SERVICE

Dear sir/madam

I have been using airtel prepaid sim which has suddenly stopped working whilst on international roaming. I am currently residing in the uk and have no plans to visit india anytime soon.

I spoke to airtel customer care executive who suggested me that while my number is active on our behalf, there could be an issue with the sim. Since i can't visit any of your stores physically within the 90 day period, i was suggested to give a letter of authorisation along with my id proof for collecting same.

When my brother visited the store it was requested to send an email to [protected]@in. Airtel.com for processing of same. Since there is no email id linked to this num i am unable to process any further request through it.

Now they are demanding my physical presence in an airtel store which is not available in uk. Its not possible to visit store physically in india.

I have made multiple requests through calls and mails. They just keep giving me false reassurance. Its almost going be three months now.

This number is linked with all my important accounts. If you could please issue it as soon as possible i would be really grateful.

I have recharged for a wrong number from amazon pay
Wrong number is [protected]
Correct number - [protected]
Operator : airtel digital tv
Operator reference number : [protected]
Transaction date 29.01.2020
Amazon order number[protected]
Please can you process the complaint faster

When we buy airtel digital tv airtel engineer said that it's 1 year warranty.
But after 6 Months when i face problem they said we charge 150 INR
for what
50 rupee's for engineer
and 100 INR for remote
what nonsense
we pay 150 rupee's and wait for 48 hour's.

airtel totally fake company now it's prove they

Event after complaining by email a number of time to airtel customer care and nodaloffice email id for close connection request because o[censored]nwanted tariff charges and bad & intermittent network band width.

They are neither resolving nor taking action after a number of email requests for continuous 4-5 days.
Airtel disconnection request for number:[protected]_dsl.

Kindly find attachment of initial communication thread.

To day on[protected] about 11:45 A.M. I recharge my airtel prepaid mobile No.[protected] with a plan of Rs.219/- . but after recharge outgoing calls are not activated, only incoming calls are coming . my transaction ID with sbi is ref#IGAHZIEIL9. In this regard, you are requested to kindly look into the matter and activate my outgoing calls also....

I had port my vodafone no. [protected] to airtel on 22 jan 2020 by airtel agent rajeev kumar (Mob. No. [protected]) 9 days ago. From rudrapur uttarakhand.. I had paid total rs 500 but he still not recharged the plan. He had excused few days but now he is not picking up my call. Its a case of fraud. Need immediate action against airtel agent rajeev kumar. Hope you will take action against these frauds.

My Customer id [protected] . I have recharged for 390 Rupees on 30 December 2019 for 30 days of service as per the rates available. But got the alert messages saying 27-Jan 2020 will be the last service day. When called the customer care several times, got the message saying that Rs 15 has been deducted as late renewal fees on my previous recharge. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel and penalty on them and bring justice to customers.

From very long time I could not able to send messages to other person. My outgoing messages are failed during sending and I try to call customer care many time but nothing happened. Even checked many mobile setting to solve this problem.pelease solve this problem so that I can use my mobile message.