Airtel Complaints & Reviews

I am using AIRTEL ON MY SAMSUNG M 10 MOBILE AND SAMSUNG Galaxy Grand Neo. My home at S. V. Road, GOREGAON west, Mumbai 400104, Since last two months, I am not getting signals in my home. I can not ring or receive phone from inside of my home : I have to come out of my home to phone any one. But can't receive phone inside my home.

I am a resident of Whitefield area at Bangalore and the airtel call and data connectivity is extremely poor in the area. Submitted multiple complaints but I always hear it has been rectified but to no avail. At a home on 3rd floor I cannot talk on call on my mobile phone because there is no connectivity of the network.

While I was working in my shop two persons came as Airtel executive and asked me to install aitel payment application in my mobile phone so I can receive payments from customers and asked me to give OTP so that they can install Airtel payment application in my mobile and they left saying application will be installed.but to my surprise I received a SMS stating shop name ms pharmacy and bank account number which I don't know.
I went to police station they simply suggest me to cancel Airtel application in my mobile. Please help me.

I did a recharge of 1 year plan like 2 months ago
And now since Airtel told that their plans adds up in queue I did a 3 month recharge and after I checked its status it is not even reflecting in my account ...after talking company customer care, they say that recharge is successful, u will get benefits too but it won't be reflected and u can't use them ...my 598rs recharge is in water due to this fraud...kindly see into this matter

Hi
I am user of Airtel Broadband & landline I am facing issue in my broadband & landline

since 29th December 2019 I have facing issue with my broadband & landline.No call possible on this landline number(incoming/outgoing).

Tell me one thing are you really care about customer or not?
the airtel broadband landline is not working

Regards,
Pushpender Gupta

From today morning, I'm facing issue with my airtel sim card. It is showing "no sim". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working and checked in other phone by placing my sim card in it, it shows no sim.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network of the SIM is Tata DoCoMo and after that I have ported to Airtel Network. To authenticate the account, I need to get the OTP to the phone but i'm not able to send or receive the calls and messages. Do let me know how the issue will resolve?

From today morning, I'm facing issue with my airtel sim card. It is showing "no signal". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network of the SIM is Tata DoCoMo and after that I have ported to Airtel Network. To authenticate the account, I need to get the OTP to the phone but i'm not able to send or receive the calls and messages. Do let me know how the issue will resolve?

One of Airtel customer care says that some apps use data while connectivity is off and my data is consumed by those apps. Another one says that your sim is in slot 2 where an issue is rising of wrong consumption. My phone data usage is also not showing any data usage but their senior says our computer is showing data usage, how is it possible. Stop Befooling me Airtel.

I Recharged of Rs 399.00 is successful for your Airtel Mobile on[protected] at 09:01AM Transaction ID :[protected]. Truly unlimited calls to any network, 1GB data per day, 100 National SMS/day for 84 days.

Today by mistakely Recharge of Rs 49.00 is successful for your Airtel Mobile on[protected] at 11:36AM Transaction ID :[protected].Check your balance, validity, tariff and best recharges on Airtel .

Kindly return of ₹49 back to my father mobile number immediately. U may make call to me on [protected] for any query.

Namaskar

Hi

I have bought fastag on your app, just based on your earlier service.

Its been more than a month you have not delivered the fastag.

1. There is no way to complain about the fastag being not delivered to my address.
2. 400 call center number is not having an option related to fastag
3. Your faqs don't have any on non delivery of fastag which should be quite possible
4. Your "chat with us" is not updated with fastag support.

Looks like in the rush to catch-up with market airtel is doing sloppy work.

I have bought the fastag on your airtel app.
Tag id: 34161fa820328aa202e32800
Mobile no :[protected]
Vehicle number : ap09 bl 7382

After 14 working days of fastag bought in airtel thanks was not delivered. It was shipping in the dtdc courier.so please don't buy the fastag from airtel thanks app.and adequate information from the customer service was not provided by them .simply they were told that the inconvenience will be rectified within 1 day or two day so due to poor service of the airtel thanks to delivery of fastag .the services of airtel are inadequate so please make that problem clear by tomorrow or within some days.because we need the fastag immediately. Because, it is necessary within the January 15th pleas make this problem clear otherwise refund the amount deducted in buying of fastag. And also the customer care service was to inadequate.

This complaint is regarding the recharge that i performed on my airtel number on 28th december, 2019 with inr 500 rs. I got a message stating that the recharge was successful soon after payment, but did not receive that amount in my prepaid balance account till this time (1st january, 2020; 7:36 pm).
Airtel, please credit my money as soon as possible. Kindly do the needful and oblige.
Thank you

Sir, i m from assam dist - golaghat. Naojan. Vill - naojan, pin - 785601. Here airtel network is very poor means i m not able to uses data. The tower is very near to our home not more than 200 metre. The network shows full tower but not connected. I call the customer care service so many time but they all time say that they will provided the complaint to technical stuff but yet it is not re solve. Now we decided if the network provider (Airtel) company not able to resolve our complaint

Earlier i used to play Wynk music in a browser but it doesn't work anymore. I have checked in different Mobile browser, Laptop browser but getting the same error.
I have attached screenshot of the error from 3 different browser

I am faced problem about airtel sms pack recharge amount
I recharged the sms pack but sms are not sending
When i ask they are talking irrespective and not give proper suggestions also
They told after sending 100 sms u can't send more sms on your sms plan but you can send by account balance as 1 inr per sms
And i asked then my 46 rupees recharge was waste so u return that amount to airtel application wallet
But they talk irresponsible and irrespective
I have recorded that call

I have been complaining to the airtel customer care from the past two months about the bad internet quality in Ruhatta, Jaunpur, 222002 but no action has been taken. The internet speed just vanishes after every 2-3 hours for a long period which causes a lot of inconvenience to me. The problem persists indoors as well as outdoors. I have complained around 5-7 times but nothing happened. Each time the customer support tells me different excuses. Most of the work of mine is dependent on internet and the poor internet causes a lot of trouble to me.
Currently I have two airtel sims in different handsets so I want a monetary compensation for the troubled caused to me and I also want to get the issue fixed.
Regards,
Sanjay Singhania
[protected]

I have ported my number from Vodafone to Airtel and have completed the Airtel tele-verification (calling 59059) on 27-Dec-2019 around 12:10 am but my incoming & outgoing services have not started yet. I have also done a recharge of Rs 197.00. I have visited the Airtel center multiple times and have also contacted the Airtel emergency helpline number. No one is able to provide a satisfactory answer. I have submitted a complaint on 27-Dec and it was to be resolved on 30-Dec-2019. Today I got a call from Airtel stating that it will take another 7 working days to resolve the issue. This is highly unacceptable.

Sir i was trying to do a recharge of 1 year on my number but by mistake i did a recharge of 1000 rs... They are not reverting my transaction neither i can transfer that amount... I can only recharge selected plans with that number...plz help sir
[protected] plz help me to get a refund .
.. i contacted the 121 (airtel care) they are talking like it is my fault and they are not related ...i know it is my fault but i am a customer from 2007 and this is my first mistake ...but they are saying they cant help like it is inevitable and impossible. Please help me to get a refund

I received a call from a number with an automated voice telling me "thanks for opening airtel payment bank" which i did not apply. Without my permission, they seem to have activated the airtel payment bank account. When i spoke to a person via airtel complaint number 198. The person told me to contact 400 for details. When i tried 400, i could only hear the interactive voice response (Ivr) responding. I couldn't find any option to talk to a person. Now, how do i close my airtel payment bank or know about it?

I had taken airtel broadband connection in november 18 2019. During inquiry i have all prepaid plans( short terms and long term) and asked about the installation charges, i was informed that installationis free, only advance amount 999 to be paid for that months usage being prepaid plan. Post one month when i called customer care to recharge i got to know that plan given is post paid one and not prepaid. 999/- has been charged as installation fee. Since bill of 999 + taxes has been generated for one month usage, i have asked escalation manager to adjust 999 as part of current month bill which he agreed. But same was not done under complaint ref[protected]. As promised during enquiries and installation, no installation charges will levied so please get 999 adjusted in my bill.

Another promise of giving free book myshow voucher worth 400 was also unfulfilled and complaint is open for more than a month now.

Now we expect airtel team to show some dignity and resolve the issues as promised.