Airtel Complaints & Reviews

Airtel claims to be fastest 4g internet service but it is the worst out there i recently purchased an airtel 4g sim it worked fine for few days gave like 1-2mbps download speed but now 4g is barely working can't even play online games due to very high ping network coverage is also very bad. So i request airtel to establish a high speed 4g tower nearby cause many people here uses airtel they had same experience as me.

Airtel claims to be fastest 4g internet service but it is the worst out there i recently purchased an airtel 4g sim it worked fine for few days gave like 1-2mbps download speed but now 4g is barely working can't even play online games due to very high ping network coverage is also very bad. So i request airtel to establish a high speed 4g tower nearby cause many people here uses airtel they had same experience as me.

I am using airtel# [protected]. I play the quiz for subjected match and all of my answer were correct. But i didn't receive any response for reward i won. The reward was a mobile handset,.
Please have a look into this and help me to get this reward.
Pfb answer marked by me.
1) how many sixes
Ans: more than 12
2) how much score
Ans: 250-350
3) who will win
Ans: india

I have also dropped an email to team team but they assure me to resolve it within 72 hrs but its been around 7 days i didn't receive a response after multiple reminders.

Airtel has take my money and they told they will install within 48 hours, after 4 days they are calling me informing that they are not installing broadband at my place, i want to know that if they cannot install why they had not informed me within 48 hours, now they are tell me we will refund my money after 7 days, this bloody fraud company is making fool to customers and eating customers money and they are financing somewhere else of customers money.

I really got a very bad customer service from this airtel, if they promised something and they are not doing now.

Sailesh ghimire
[protected]

I want to file a case to this company and they wasted my time, if they cannot i would have gone to other service. They are not installing and they will return money in 7 days, m i begging with them they had taken my money and they will return me as they want.

My question is why they have not informed me within 48 hours.

I am himanshu varshney, have been using airtel postpaid plan for more than 4 years. I have been using unlimited calling plan of rs 499 + gst per month. Under the plan i get free unlimited calling and 75 gb of data per month.
In the month of december i get unexpected bill of rs 1488 for the november month usage. I complained immediately to customer care as on 16.12.2019 and the customer care executive replied that i have been charged wrong and my wrongly charged amount will be reversed in 5 working days. I have been using autopay system to avoid any delay payment because of that two days back rs 1488 was deducted from my credit card. Post payment of the bill when i again called the customer care to ask why my complaint was mot resolved they replied they had resolved my problem but did not inform me.
Now i have few points below to raise my complain to you.
1. Why did the airtel not informed me about the video call facility is chargeable ever.
2. Even on 29.12.2019 this is nowhere mentioned in my plan that video call will be chargeable.
3. When i had complained them regarding overcharging as on 16.12.2019 why did they not tell me that day only that i have been charged for video call, atleast i could have saved money from 16.12.2019 to 29.12.2019 after getting the information.
4. How can they close a complain without taking consent from the complaint raiser.
5. Why is airtel hiding about video call charges and looting customer when there are plenty of applications are there in the market you can make video call for free.

Dear team i am feeling like i have been cheated by aitel by not informing me video call charges and i request you to kindly look into the matter and resolve the matter as soon as possible.

Himanshu varshney
Mo.[protected]

I have recharged my number [protected] with data pack today. Now its 6 gb of data showing in my airtel app. Some websites are opening as usual. But when i am trying to open hostinger.in and then loging in, it is redirecting me to an airtel page as one. Airtel.in/rcconf which is not rechable.

Not only this, i am aweb developer and many of my websites are hosted at hostinger server. But non of the websites are openeing from airtel internet, some of them are: smart5solutions.com, navjyotimatrimony.com, hotelrajinn.in, smart5sms.in etc.

I have triend clearing cacahe and cookies but yet no result. Pleaes help me.

I have recharged airtel dth (Customer id : [protected]) for 3 months plan and account reflects the entry, but after waiting for entire day, service is not activated and my screen always shows low balance and error code.

I already mailed and called on customer care but they are not replying properly, specially customer care people used to cut the call without listening, even i have asked to repay my amount but they are not listening anything.
Please provide me correct way to resolve this issue.

Priya kala
Attachments
10:10 am (39 minutes ago)
To airtelpresence

Dear
Sir/madam

I have recharged a wrong prepaid mobile number [protected] today morning via paytm of rs. 598. My actual mobile number is [protected]. I have asked paytm for reversal but they are telling once transaction is successful from operatore ends. They are not able to reverse it. Sir/madam i request you to kindly cancel the previous recharge of rs. 598 and reverse money in my paytm account or in my mobile number i will be thankful to you for this. Payment slip attached herewith for your reference.
Thanking you

Priya kala meena.
M. [protected]

Airtel sim won't working and prompting application error or invalid input while using phone popup in repeatedly and very annoying now, when i complaint against it to customer support, they asking replace sim and charging 25rs for it. Which totally unfair and not my mistake the sim working condition and not damaged by me it is in phone. Please help me and do something for it.

I am using my airtel number [protected] from past 10+ years, it suddenly stopped working since 21st dec 2019, i have tried recharging it with many packs including international roaming pack which covers netherlands country too where i am currently located, recharge amount have been deducted for the plan, in the app its says my number is active for next 87 days still i can not receive any call/sms, when trying to connect to any network automatically or manually both ways i get error “not able to connect to network”, just to be double sure that its not my mobile device i tried changing the sim to my other mobile device nothing worked. Please help me getting this issue resolved asap.

This is really a bulls hit. I buy thus sim in january and they gave me postpaid connection from past few days i mean facing network connectivity issue. Internet is very slow. Now my sim card suddenly stop working and show error no service. While i tried to set network manually it gives error can't connect to this network at this time please try again later. This is my primary number and i don't have any alternate number this is the only number i have and i want it to work asap.

The speed of internet is too slow i am using airtel number from some days and i felt a very bad experience with it due to very less range of internet i have tried many times to make complainte on it but no actions are taken by u
Now its my last practise to tell you about it
And now if no action will be taken by u i can change my sim from airtel to jio
Take a fast action on it

I have registered for fasttag with airtel payment back through @ airtel thanks app on 29th nov but i have not received the fast tag yet. There is no proper resolution from their customer care. Even after talking to their managers there is no proper response and they are clueless why the delay is. They just ask you to wait for 2 day s, 3 days 7 days what ever the number comes to their mind. They don't know whom should be approached for this

I am living in trivandrum, kerala within the corporation limits. For the past few months the network connectivity is too slow. I had contacted airtel several times. Each time they register a compliant and do nothing to resolve it. I had been a airtel user for last 10 years. If i cant have a proper network and a decent internet speed in kerala's capital, where would i expect airtel to provide coverage. Airtel doesn't even pay her to customers complaints. This can be seen by the constantly decreasing customers. I don't find another way but to port from the network provider to someone who is reliable.

To whomsoever it may concern
This is to bring to your notice that i had opted for an airtel xstream set top box connection after repeated calls from your sales team. For which, an installer named ajay pandey visited my place (Bandra west, mumbai - 400050). The engineer tried to mount the airtel dish on the same rod on which tata sky dish was previously mounted. But, unfortunately he couldn't assess the problem with the signal and cancelled the call. He even damaged our working tata sky dish while uninstalling it and kept it lying on the ground. He did not even bother to install it back in place. Due to repeated telephone calls to the concerned person he again sent the same installer. I gave him other options to mount the dish but he told me "mere time waste mat karo mere paas time nai hai bohot calls hai aapko chahiye to customer care me mera complain kardo".

There are several dished in and around our buildings that are perfectly working. The installer gave me a number of a person named "shankar". I requested shankar to send a "competent" engineer but he told me that he does not want to waste his time on us and will not send an engineer and spoke quite rudely. His number is +91 [protected].

Airtel is loosing business by not even trying to satisfy a customer. I am damn sure that after a few tries the signal could easily be received. The attitude of the engineer was also quite rude. I made a call to the service center regarding this but the person was not able to understand the problem. This was an extremely bad behavioral experience which i faced from airtel, never expected this from a company of such high stature. Airtel has lost my respect and of several other members of our society. Signals for videcon, tatasky, dish tv and all other dth operators are perfect and why there is only a problem with airtel. An airtel dish has also been installed in the opposite building of ours its working fine. #badbehaviourairtel #unsatisfactoryservice #rudeairtel

Huzaifa

Sir hamare area me network ki bahut bahut jadha problem ho rhe hai net nhi accha chal rha hai baat bhee thik se nhi ho rhe hai baat kat kat fas fas ke aati hai area 4g hai lakin koi tavar yaha par nhi laga hai mai aap ko apni jamin duga tavar lagvane ke ley duga kice bhee company ka tave nhi laga hai aap se nivedan hai ki aap hamare yaha tavar lagane ki kosis kare
Aap hame call kare pura information lene ke ley agar aap lo koi bhee...

I have tried every recharge with my airtel app even tried from airtel office they themself dont know whats happening.
I have reported to coustomer care many times
But nothing happen
Now i not able to receive calls and even bank OTP are also not coming because of no recharge
Which was fault of their side
Then why i am suffering my important calls and banking otp

I went to airtel website to recharge my prepaid number, selected rs 399 plan and submitted the recharge button. The money got deducted from my account but my mobile did not get recharged. After some time i got a message saying that then money went to airtel wallet. I don't know why my money went to wallet when i selected my prepaid mobile recharge? From last 15 days i am sending email to [protected]@in. Airte.com and [protected]@airtelbank.com every day and i am not getting proper response. I asked airtel to either refund the money or recharge my mobile. But i am not getting any response.

Airtel intentionally taking the cutomer money to wallet and blocking the wallet for the customer. This way they are making money and cheating customers.
The following cases have been created for the issue and airtel is not resolving the issue.
[case:4512243] [case:4578276] [case:4596829] update [case:4618115]

I have converted my Airtel SIM from Postpaid to Prepaid today i.e. Dec 27, 2019. When I am trying to recharge, it is getting failed every time I do.

Customer Care has been telling that it is active. I can receive calls but unable to call or recharge my number.

I tried to log a complaint on the Airtel site, but after filling all the details, I cannot click the Submit button. I mean the submit button is not active.
This is really a poor service from Airtel.

Using mnp moved ap circle to tn circle after that facing incoming calls not receiving getting prompt the number does not exist [protected].

Even [protected]@121, 198, [protected]@in. Airtel.com
Escalated to nodal officer email but there si no response
Worst customer service they said only word like we will check and update after 24 hrs.

I have raised compliant on 24 dec now already 4days but there is no solution