Airtel Complaints & Reviews

I was using airtel broad band services since 2004.in 2019 i could not get internet for 2/4 months, i was asked to replace the wires though airtel should have fiber line.
So instead of replacing wires i opted for tata boradband, they placed their fiber wire and given speed of 100 mb.
Accordingly i had requested airtel to stop the service and they confirm the service wll be stopped.
Now i have been charged rs 27751/- through credit card as it was auto debit to credit card.
Now had been to their office, i was directed to go to gallery. When i went to gallery, they said it can be done through customer care only.
When i calling customer care the no. I enter is said not valid though i am entering correct no.
So not able to get any help from airtel to get my money back as all other bills were cleared

Hi,

I ordered air tel fast tag in air tel app on 14 dec 2019. I got approved in 2 days. But after booking air tel fast tag it mentioned it will deliver in 14 days.in online status its showing order placed.in every toll gate i am paying double amount including penalty. Can you issue the fast tag or else its not possible to deliver please refund my amount.in market there are so many people are there to get fast tag with in 5 days.

Last two days on wards i am trying for customer care support there is no ivr option to speak with customer care executive really the worst service.

Today[protected] around 14.15pm i call to airtel dth executive to connect with airtel dth executive. I said need to speak with airtel fast tag executive
That lady is said that "your voice is not clear there is the network issue" she not able to speak also.

Like that case why your are offering "airtel fast tag"??? Its not having any response?? There is no response.

Please dont order airtel fast tag in future...

Today around 6:15, i recharged a wrong mobile number i. E [removed] of rs. 598 using online recharge sbi rewardz. Immediately, i realized my mistake as i did not receive any notification. Soon, i mailed sbi rewardz but i was told to reach airtel office for resolution. Below is the response of the sbi rewardz (‘reference number orn -[protected]).

"• we would not be able to modify your order[protected] of recharge for mobile number [protected] as it has been successful as confirmed by airtel and top-up/balance/recharge benefits has already been given to the number • please get in touch with airtel directly to resolve this issue.

Correct mobile number [protected]

I even contacted the customer care but i did not get an option" speak to customer person". I called the customer care from different number and i was able to raise my request.

I request you to transfer the same recharge services to [removed]. Kindly do the needful and appreciate your assistance.

I have done a recharge of Rs.149 through my Airtel app on[protected] Wednesday. Money had been debited but the recharge is left unsuccessful. The number to be recharged is [protected] and my Airtel app account number is [protected]. Please have a look into this and do the needful as soon as possible...!!

I have ordered fastag from airtel payments bank even after 1 week of order it's showing still validating.
Tried calling customer care but no proper response from them. When i ordered they said they will deliver it by 15 jan but still it's showing validating. I want to travel on 20 january now what should i do
My mobile no:[protected]
Car no:gj14e5809

I use airtel network, i am a long time subscriber. I am unable to use internet in whitefild area (Prestige shantiniketan). This problem persists from many months, sometimes i can use internet only for 2 3 days and again problem persists. I have subscribed for daily unlimited plan which offers 2 gb of 4g data every day, but internet is not connecting at all. Even after complaining at customer care no action is taken, they simply say problem will be resolved and nothing happens. Also i can't see internet balance on airtel app.
Please contact me at [protected], my name is chandrashekhar.

Dear sir,
On 27 dec 19 i recharged mob no [protected] for rs 449 in are tel mobile. First of all it shows transaction failed. Again i tried and showed success. But during transation double payment has been cut.in my pay atm ballance was 654. First they have cut rs 449/- vide order id [protected]. Again they have cut for rs 205/- from my pay atm account and from my sbi account rs 244/- vide transaction id (Othg[protected] payatm). So i request your honour please return my amount in my payatm account. Thanking you.
Syamal biswas)
[protected]@yahoo.com

I have made my recharge on 26th of November. Now after ending my prepaid validity also that recharge is not reflecting in my account. I'm unable to cl any more. In the airtel thanks app its showing only incoming call & the service will expire in 6 days. Attached is the screenshot of my past recharge through Amazon pay

I m living in ranjeet nagar new delhi near shadipur and i used postpaid connection of airtel but in my house and street i haven't received any kind of network coverage. It's not satisfied by airtel open network.
Resolve this issue immediately otherwise i'll suggest every body that never use airtel.
I was upload screen shot at this time you can see that no signal is in my phone.

Hello,

I'm unable to recharge my prepaid airtel number through online payment amount gets deducted but it shows recharge unsuccessful due to technical issues. I'm facing this issue after i changed from postpaid to prepaid and its been few months. I contacted customer care as well but no response from them as well.

Kindly, help me to resolve the issue.

Thanks,
Ranju

I want to port my airtel no and sent to 1900, did the exercise several time but receiving message, -"
Upc cannot be generated for the reasons: (1) the period of last activation of mobile number is less than 90 days. Please contact your service provider for further assistance."

My number is active from more than 1.5 years and never did any changes or ever been changed.
Please do the needful as this is not acceptable.
Airtel network is very poor and internet is poor too.

I recharged rs149 unlimited plan on jan 6 2020. I couldn't make a call after jan 8 2020 at 6.45pm. I spoke customer care and directly he simply i solve a problem within 24hrs. Still now the problem was not solved, my father is a heart patient, and he was complaint two times near airtel office, they also was not responsible for make call from his mobile. The airtel was not responsible and still didn't solved problem. My father was in very trouble.

Hi... It is very sad that i m not getting signals on my new upgraded 4g sim. After inserting it into redmi 4 phone. I am very amazed how a company can boast of saying best network providers in the country. I am very sad after experiencing this 4g upgradation which seems to be poor than 2g. Kindly help me in this regard otherwise i have to change my network...

Thnks

I have done the recharge on[protected] thrue airtel app i have selected recharge and and i have entered number [protected] and all pack i have selected rc219 and processed to payment and i have selected amazon to payment mode and recharge is successful from amazon end and they have provided the
P[protected]
But airtel is dene that on that day the recharge in not done on this number and they are saying contact to amanda and amazon is saying to contact airtel but till now not the amount is refunded and not the recharge is done

I would like to register a complain regarding my number-[protected]. As i am using airtel postpaid in delhi circle and requested for airtel pre on post in j and k circle in october 2019. Its been more than 2 month but my request is still pending. Even during this entire period, i went multiple time to bahuplaza airtel outlet but they refuse to help me as they claim everything is okk from there end. I also tried to register complain through customer care even they fail to help me out. Now i would like to request you to help me as soon as possible, it is already more than 2 month and there is no sign of help from your side. Please resolve my query.

I was trying to rechanrge my airtel through amazon recharge services worth of 598. The amount was detected from my amazon wallet. They have provided the transaction id and request id. But the recharge was not done. When i ask airtel customer service they haven't recieved any request and they dont have the requst id like that they have told. Both of them told like the problem is happened in other end. The customer service also worst they dont know much about the service.

Hello,

My name is amit surve.. I am a postpaid customer of airtel since many years.. This time i was not able to pay the bill payment because of financial problem.. But i always said collection agency i will pay the amount as soon as possible. But the agency person daily going home and harrasing my mother, and always threatening to sit at home and will not go without payment. Today morning also that person called my mother and threathened. My father is a heart patient. This type of behaviour is keeping them in tension and they are feeling so tortured. I am saying those collection agency to meet me at my office but they ignore.. They still keep on harrassed my family members.. If something happened to my family members then this collection agency and ur airtel company will be responsible. Please look into the matter and stopp harrassing family members.

Their name is parth and ali.. The number from which they call is [protected]

Airtel number - [protected]

Call me on [protected]

Amit surve

Reference no. C4gsp[protected].

I have been complaining for 1 year now regarding the signal issue, today (10 th january 2020), i called in customer care and go the call escalated to the so called senior representative named anil kumar (Not sure if he gave the correct name), he was just going on asking me the question that i already gave to the first rep, the so called senior rep was arguing and not listening to what i was saying, since one year i am only listening one statement, ""we are working on the issue in your area and it will be fixed soon""
You (Airtel) do not give training to your reps or so called senior reps how to talk to the customer (Am talking about signals, he is replying regarding data)
One of the worst customer services in the country

I need the issue to be resolved asap

As i have contacted manytimes to airtel customer care regarding my incoming messages are not coming to my airtel number except airtel useless messages regarding offers etc. And they are unable to solve my problem and also i have wasted my money according to their guidance like recharge sms pack, 49 monthly recharge, 399 pack etc but still my messages are not coming
My airtel no.[protected]

I made a complaint about damage of fast tag on 23rd december. The customer executive asked me to wait for 13 working days to solve the issue. When i enquired on 14 th working day they asked to send a mail with photo of damaged fast tag on 2nd january 2020. They asked me to wait for two working days and they said the fast tag card will be deactivated and amount will be refunded back. But ss of now my problem has not been solved. When enquired through customer executive they are asking me to wait another two days. Still the problem not resolved.