Airtel Complaints & Reviews

I had started to recharge my Airtel digital TV through Airtel payment bank on 09/04/2020 but the recharge is activated in tv but deducted from my a/c whereas my transaction ID is[protected] and recharge IID is[protected] and Bene VPA is airtelin.[protected]@axisbank and the status shows in pending. The Airtel digital TV ID is [protected].
So, kindly request you to take necessary action and resolve as soon as possible. Thanks

Hi. My father works in bihar police and he is currently deployed near nepal border. Few days back we were trying to call him and it was saying that 'incoming cann facility is not available on this number'. We thought his plan has expired so we recharged his number with unlimited pack. We were still not able to call him as it was saying same response.in evening my father called and said his phone cought nepal network. He already had one month validity left from last unlimited recharge. Could you please update the system to add new recharge as additional days. His number is [protected]

I had recharged my Airtel digital TV of I'd no [protected] but recharge is not activated in watching TV where Rs. 399 is deducted from my account dated09/04/2020.
So, I would kindly request the authority refund it as soon as possible.

नमस्कार सर, मुझे बहुत परेशानी होने के बाद में अब अन्त मै आपसे अनुरोध कर रहा हूं । कि हमारे एरिया मे आपका नेटवर्क नहीं आता है । तथा डाटा बिलकुल भी नहीं के बराबर है । एतः नेटवर्क के लिए एक से 1/2 किसी, दूर जाना पड़ता है । अतः अब हम आपकी सिमे को या तो दुसरी कम्पनी मे बदलना अनिवार्य होगा । और एक ही सीम नहीं । ये सीमे एक 1000/ 1500 के आसपास करेगे। क्या कि बावडी से लगभग 2002 से 2008 मे लगभग केवल एक ही दुकान चौहान मोबाइल एवं सैनी ईलेक्ट्रीकलस से आप की लगभग कितनी सैल की गई थी। जिससे आप आईडिया लगा सकते हैं ।कि कितनी सीमे एक साथ चेन्ज होगी ।
अतः अब आप ही आईडिया लगा सकते है । क्यो कि हर व्यक्ति कि एक ही समस्या है । नेटवर्क परेशानी ।
अतः अब आगे क्या कह सकते हैं । कम्पनी आप की है, हम अन्य लेगे । जबकि जिनकी नेटवर्क शिकायतें है । वे 10वर्ष पहले ली हुई है । ले किन अब आप से अन्तिम और पहली रिक्वेस् हैं । और पहले एक महिना मे पोर्ट होने का एहसास भी आपको है ।

I have recharged for a wrong number.
Wrong number- [protected]
Correct number- [protected]
Transaction ID - [protected]
Amount - 149

Please do the reversal as soon as possible. Thanks in advance

I use my own plan for my airtel digital tv through their app. My airtel digital tv id is : [protected]. The approximate value of my own created plan remains around rs 250. On 15/02/2020 i ve charged my account with rs 500. After lockdown, in order to have smooth running of my account i recharged with rs 932 on 25/03/2020 through my amazan app. On 26/03/2020, i received a message from airtel that they ve deducted rs 1084 for some new pack, they have changed which i didn't notice. On 12/04/2020, i noticed that my balance is rs 19.42, it was shocking for me. Then i checked my plan and found that i was having a new plan. Then i checked details in my messages and found that message of 26/03/2020. I never changed my plan. I never gave permission to service provider to change it but as they found good balance on my account, they did it fraudulently. I have tried to contact customer care but in vain. So i changed my plan today for rs 240 so that my budget should not exceed. I request you kindly take notice of it and get my money back in my account and also punish the service provider appropriately.
Thanking you

Yours truly
Dr. Ajay joshi

I recharged my airtel dth a/c no. [protected]. On 11 april 2020, i was recieving channels #111 and #116 on 11 april 2020 but they stopped providing it on 12 april. They are not picking any calls not responding to any kind of complaints either.
I want a full refund or performance on their part.
Please take strict action against them, this company has harassed a lot.

My airtel money is locked. I forgot to change my pin within the stipulated hours. I thought i did so i have been inputing a pin and that's why it's locked. How do i unlock it

I paid my airtel bill for my landline number[protected] through the airtel app with my debit card. It said that the transaction failed. But money was deducted from my account. Kindly help me out. I’m unsure if the transaction failed or not. My money was deducted. Should i be contacting my bank or airtel for my refund?

Dear sir
Refer recharge of mobile no.[protected]
I done recharge of rs.219 /- (I paid through net banking)

Amt deducted from my icici bank account

But i got recharge failed screen and recharge not done

Screen shot copy of error is attached herewith for your reference

Bil/onl/[protected]/airtel pre/airt0120 dr.219.00

Pl resolve the issue and credit my account with rs.219

Hi, my name is Ankit Akanksha. I've done recharge of 379 rupees and amount got deducted and recharge was not done. I tried reaching customer service but there is no one to help and no response from there side. They are just using customer's money and they are making benefit of COVID 19 situation.

Sir i recharged wrong dth id [protected] on date 11/04/2020 with ₹ 1681 from google pay. Transection id is CICAgKDhxZngNw
UPI id is[protected].
My registered mobile no is [protected] my dth id is [protected]. Please cancel this recharge and refund back my money or recharge my airtel account [protected] instead of [protected].

I have done a recharge on 9th April 2020 at 9:51pm on the my Airtel app of ₹558. The balance has been deducted from my bank account. But the recharge is not done, nor any message has come about it.

I have changed my plan but only some channels are not activated and I have recharged my account yesterday but still not activated.

There has been a slight error with the recharge number which i entered. I request that the amount be reversed to the correct number. I have provided the details about the recharge transaction. Please provide the solution as soon as possible.

My mobile number is [protected]

Wrongly recharge to [protected]

Transaction id - [protected]

Recharge amount - rs 598

This is to inform you that i tried recharging my mother's mobile number ([protected]) through my airtel thanks app. (My mobile number is [protected]). I paid through google pay and the amount 383 rupees was deducted from my account. But the transaction page on the airtel app did not show any further details.
The recharge has not reached my mother account.
Kindly look into the matter as soon as possible

Complaint register no. [protected]
Customer relationship no.[protected]
Last bill no. Bm2133i[protected]

I had been loyal customer of airtel for the last 15+ years using the same number. Recently, on 06th april, 2020, i had lost my mobile, along with my sim.
I had called up airtel customer care to block the sim, which they did and asked them to advise me on getting a new sim to be activated with the existing number. Which they had categorically confirmed that could be done unless i visit the airtel store. Due to lockdown situation, the airtel stores are not functioning now. However, from a local retail store, i had got a blank sim, which i again requested the customer care to activate to my existing (Lost) postpaid number. Again, they said, i will not be able to do unless i visit the airtel store.in a situation, where the lockdown will continue for another 2 weeks, i will not be able to visit the airtel store. Despite making requests several times, i was not given an ideal resolution as this situation demands an “out of the way” solution, which clearly, they are not interested in making. The impact of this is that i will not be able to continue my official work and will threaten my professional life.
Currently, as a loyal customer, i feel let down and is on the verge of discarding this number.
I feel the sound of optimism which the customer care resources are exhibiting is just to pass on the negative news sweetly. They should be willing to make resolutions and in case unable to make should at least pass on to the appropriate authorities to help them in taking a decision.

Hello
I have done airtel recharge for rs 558 from airtel app through google pay... Amount is deducted but recharge not done. It's been 4 days since i did the recharge... Customer care not working... Where are you airtel??
I have checked the airtel transaction history... There also it's not visible... I
I'm attaching here the gpay transaction screen shot... Pls help

I paid 3536 for airtel new broadband fiber connection. I got caf number [protected] only. I am not get connection till now. I cannot track my order with caf number. What is the purpose of this caf number. Airtel is thief. Airtel cheated me. They not refund my money and not give connection. Simply they take my money. Airtel is worst cheap cheater, lier.

Before paying money they called me several times. After that they won't pick my call. There is no customer care for broadband connection.

Airtel is really worst service in the world.

I have done a recharge of 598rupees through myairtel app on 10th april 2020 and it has been more than 24hrs but, still recharge is completed and the money has been deducted from my bank account. There is no support from customer care on this issue. It is really a very bad experience with airtel. It is a clear picture of fraudness. Please help me in getting my money back as the recharge was not successful.