Airtel Complaints & Reviews

Airtel wallet no. - [protected] airtel have blocked my wallet just after loading money into the wallet. I have shared all the proofs, proof of identity, and statements of credit card from which it is added. And told them to close the account and refund amount to the source account to which it is added. But it has been more than 20 days but no resolution has been made. No reply from airtel bank. I am suffering from medical condition and require funds but these people don't even reply. Please help.

I am using airtel for more than 2 years all my family and friends are also using airtel. I couldnt log in into gpay because for the flash message. On this account i called you customer care the response was very poor. I selected my language preference as english it goes to hindi.in tamil they doesn't know what to do. Iam so irritated by this and it was total waste of time. If don't resolve this issue sorry iam going to port my number to jio. Very bad and iam disappointed

Everyday @9am am getting message from airtel saying i have consumed my 90% data even though my usage is less than 25% (Even usage confirmed by airtel constome care) so am not able to use the internet. I have raised several complaints but no1 has responded. Each time they are saying they can't do anything i feedup with this.

Airtel is just looting costumers, their network is so bad in bangalore.

Help us

I am a customer of airtel broadband and landline. A few days back i received a call on my landline supposedly from airtel broadband office. The representative had information about me and my current broadband plan.

He recommended me some new plans which seemed better value for money. However since i was nearing my end of billing cycle, i suggested the representative to wait for cycle to get over and then call me back a day before the cycle ends so that i can confirm my decision and give him approval to change plan.

However the person never called back thereafter.

Later after i called airtel customer care, they informed me that they do not have those plans as suggested by the caller. They were also not in a position to recognize any such calls being made.

I am now not too sure if the call was genuine or fake.

Airtel should clarify if they have any agents who are authorized to offer plans not listed officially on airtel website.

Hi,
I vipin v. S, made a request to port my bsnl no. ([protected]) to you network on 23/9/2019. I provided with a new 4g sim after verification of aadhaar, photo and payment rs.290. On 27/9/2019, my old sim got deactivated and i inserted the new one. But still now its not got activated. Whenever i contact your support team (Via 59059), they reply that the details is not updated. I made several visits to your office at pappanamcode, trivandrum, kerala to solve the same and asked to wait for 4 hrs, but nothing happened. Hence i am using the same no for net-banking, mobile banking etc, the matter must be treated as most urgent one for me. I made the decision to port from bsnl after 12 years, because of my faith in your service. But if it is in such a pathetic condition, i will count 90 days to get ported back. Kindly help me asap

Thanks
Vipin v. S

Hi,
After recharging my number i am facing very uncommon problem in internet access. I am trying to download any file, it is redirect to http://one.airtel.in/rcconf automatically everytime. I checked apn and other setting as suggested on various forums available on google. Unfortunately problem remain same.

Please check the problem and resolve it immediately.

Regards

On 28 sep.2019. I done recharge of DTH on 3:25 but on 6:17 the customer care executive lady call me and told to done the recharge of my DTH.Then i told her that i done the recharge but she replied that you are telling lie.what this means.she has the right to talk with me like that and she calling again and again.Then i am busy so now i decided to done the complaint about that lady.
Thank you

I have an Air Tel Broadband Internet since last 1 year.

Recently I have changed my residence from address Noida to New Delhi.

Before shifting to my new address, I had already asked to Air Tel Customer care to shift my connection to my new address and your personnel had assured me to provide the same services to my new address.

Now I got the call as they are unable to process my request as there is no Airtel connectivity in that area.

Why did you not informed it earlier ?
If most of the area is unwired of your network how can you say that your connection shifting process will work.

Pathetic response from Airtel.
Amit

Hi
I am chaitanya staying in allapur, vivekananda nagar, borabanda hyderabad from past 4.5 years. We are not getting network signals and internet in this area. For every incoming and outgoing calls we need to come out from home to the main road as it is very panic for us. What is the purpose of doing recharges with this network of rs 399 every 2 and half months. Coming to the 4g it always shows us "e" in the mobile. Please come enquire and stay atleast for a day in this area and you will definitely came to know how much we are suffering with this worst network signals. Even we are not getting incoming calls properly. Please let me know when this issue will get resolved. Else this is the colony of population more than 8k to 10k we will discuss altogether and will port to the better network from your worst network "airtel".

Request you to resolve the signal issue as soon as possible.

Regards
Chaitanya vinnakota
[protected]

I taken a device plan from airtel in that network issue in my working area i foreclosure my device emi also and in airtel app the plan is changed from 2499 plan to 499 plan. So i plan to switch over from airtel to another network portability. After i submit the documents and all to the another network, airtel said still your plan didn’t change. They try to stop my network change and illegally they keep me in that airtel.

Hi this is girivarma currently lives in electronic city, bangalore. For last few weeks i can't able to use my mobile data. I'm getting very low speed internet all over my home & my working place. So that i contacted airtel helpline & spoke them about my network problems. But still i'm getting same issue on my network.in their ads they are saying that india's fastest network airtel. I think they are fooling each & every people in here. As an indian citizen i like to tell that india's worst network is now airtel.

A week before, i went to convert my 3g sim to 4g sim. I was told to do the port mechanism and wait for a week for the old sim to deactivate and nee sim to get activated. Yesterday i got msg that the porting is successful and the old sim will get deactivated. It did, but the new sim is not yet activated, and it shows no network available. The no. Was [protected]

Hi team,

This is to raise a complaint that recharge amount of rs.129 for [protected] was done on 28th sep 2019. But the recharge status is shown as pending and amount is debited from the account. Please check and get back the transaction as soon as possible.

Kindly, look into the attachment on payment status.

Thanks in advance,
Gayathri s

Dear airtel,
As i'm using airtel prepaid simcard from 2 years from last 2 months i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home so please try resolve this issue. My address is flat number 203, plot number 21 khushi vihar shivampuri indore madhya pradesh pincode 452001. Airtel sim first slot in airtel sim

In this morning my account was suspended due to low balance, at that time i recharge rs 200/- but services didn't resume i try to contact customer care but very unfortunately they do not pickup or response my call. After all that i recharge again rs 200/- in evening but till date services didn't resume. This is iritatung and irresponsibility of airtel customer care services..

Kindly this is to inform you that system of airtel dth is totally fraudulent,
I could not choose my airtel cable connection plan because they have misguided me every time whenever i have called the customer care service. From the past two days i have called the customer care service several times for the above but every time the person receiving my call passed the call to someone else & then again the same cycle continues & my problem is not solved. I being a senior citizen & a customer of airtel has been harassed like this.
Kindly look into this matter as soon as possible.

Hi team,

As per subject my prepaid no. [protected] sim not working, so i visit nearest airtel point situated in connaught place, aurangabad

He say my sim card block due to kyc, so i give may govt regt. Document aadhhar and pan card.
But he say we cannot start your no. Please convert its first in postpaid then its will start my number.
Why we pay extra money for simple issue due to kyc document.
This issue will resolve when document verified but he want to buy postpaid connect. Why?

Thank you
Mangesh muskawad
Aurangabad

Yesterday i received message for confirmation of port to airtel as per that information my old sim lost network and new sim is not activated after 13 hrs it's my only one number which i use help me please it's really urgent to get my number active. Im getting emergency calls only for my new ported sim. I tried contacting costumer care but they saying me to wait and not giving any details on time required for my sim card to be activated....

I have tried to top up recharge my airtel mobile with rs. 399 on 25 sep 2019 through sbi internet banking (Transaction reference no. Ihl2660470). However rs. 399 was debited from my account, but recharge not done. Thereafter, again i tried to recharge with same amount which was successful. The amount of rs.399 may be credited into my account at the earliest.

Me and my all team mates bought airtel 4g hotspot and its working fine before 14th september. Suddenly all o[censored]s airtel 4g hotspot connection is stop working. I called to airtel customer care but they said may be it is device issue or sim issue or may be network issue in my area. But fact is we all staying in different place in pune and we all having a same issue. It means its not a device issue or area issue. We can see our sim is in active status but we are not getting internet. Our sim is post paid one and we all paid it on timely manner.

Kindly help us to resolve the issue.