Airtel Complaints & Reviews

Multiple message were sent by airtel to recharge now with link to recharge, when there was already 5 days left in my account - +91 [protected]

Due to continuous spam, when recharged from the link provided in the message, already remaining 5 days of validity in my account for which i have already paid in my last recharge, just vanished just like that.

When tried to reach customer care to check on this, first an associate told nothing can be done and then she transferred to supervisor. He kept repeating check your validity in app and keep thanking, without stating reason for company doing like this.

When requested to state the reason, interrupting his repeating messages, he told - "company will keep sending these message, but nothing can be done, it is lapsed. Is there anything else you need?"

Worst customer service, not even willing to listen the real problem from customer end. This is by far the worst service provider, its a rip off and their own customer service team is just ending conversation, saying thank you themselves and hanging up the call, thereby complementing the rip off.

Airtel has to provide service for those 5 days what i have paid off, since you have got money from me for those days, you have to service the customer for the money you have obtained to provide the service.

Requested resolution: either extend my validity period or return my recent recharge amount refunded.

Dear sir or madam,

My dth account is [protected], i transacted an amount of rs. 222.00 to recharge my dth on 26th august, 2019. Transaction reference no. Is[protected]. As per airtel customer call centre's request i selected this package and also informed by the airtel that it was one month package. That means i have to recharge my dth on 26th september, 2019. But, the package has been deactivated on 17th september, 2019, although 09 days are still remaining. Now, i have recharged my account with rs. 220.00 on this date to continue my connection. Transaction ref. No. Is[protected].in this context, it looks like cheating with customers like me. Now, i am requesting to the appropriate authority to take strong action against airtel. Please solve this issue as soon as possible.

Thanks and regards

Surajit misra

I have called customer care center to inform on my network error problem, but they said airtel government won't care it, i don't know what is airtel govt: and when it is started? I have raised a problem regarding automatic call drops, on no clarity voice and not reachable (My no: while people trying to call me), and they are completely careless and suggested me to keep the sim if not move to other network.
I have not seen this kind of world worst network and useless customer care. Anyway i am switching to other network.
People try to do not use airtel network.

Dear sir,

I, hari darshan lamba, would like to draw your attention towards a cyber-fraud occurred towards my bank accounts and due to which i lost my hard earned money to unknown persons (Suspected). The issue has been already raised with the all the respective banks wherever i held my bank accounts.

Following precedence of incidents occurred during such fraud (Dated 11/09/2019) which may help you to investigate the matter at your end:

1. I have ordered an item from online shopping app nykaa.com on dated 6 september 2019 with order number is nyk[protected] shipped by bluedart, tracking no. Is [protected]. This order is supposed to be delivered within 5 – 6 days.

2. I have checked the status with the website which showed that the item to be delivered by 12 september 2019 and it is with blue dart in jhansi location.

3. As i need to get the item at the earliest because of my non-presence in jhansi for 2-3 days, therefore i tried to get bluedart local office contact no. By this link https://www.justdial.com/Jhansi/Blue-Dart-Express-LtdCustomer-Care-Jhansi-Ho/999...⇄

4. I got the number from the above link and contacted the searched number i. E. [protected] and asked him about my courier. The person has communicated the status of my courier after getting my tracking number.

5. He told me that the item will be delivered only once i pay rs. 3. He informed that i have paid less amount while ordering the item from the site and which i need to pay. He sent me a link https://surveyheart.com/form/5d[protected]f9e542ac1a8d3 and asked to pay the amount.

6. I also get convinced as it was mere rs.3 to pay. I clicked the link sent on my mobile and it landed on payment page which asked about my google pay pin which i entered. As per his remarks he told that the payment was not successful so i need to provide the bank pin and following his instruction, i entered another pin for another account which is with axis without thinking about the consequences.

7. Following numbers have been used to sms and call me during the above incidences :
I. [protected]
Ii. [protected]
Iii. [protected]

8. After sometime, i received sms from all my banks abut deduction of balance (Amounts) with following details:
S. No. Amount bank transaction id/other details
1 9400.00 hdfc upi-xxxxxx6773-pytm[protected]-no remarks
2 9000.00 axis upi/p2a/[protected]/asasa/paytm pay/no remar
3 6900.00 icici upi[protected]/no remarks/asasa/paytm payments
Total deducted amount 25300.00

From pay tm having no. [protected] to money transferred to airtel payments bank having no. [protected]

Also to inform you that complaint has been logged in www.cybercrime.gov.in with acknowledgement number: [protected] and lodged an e-fir with number 034606/2019.

I am very depressed and shocked with such incidence and fraud happened to me by the criminals. I sincerely request you to resolve the same and help me getting my hard earned money.

To dismantle antenna, technician charged me 150 rs. It didn't even took half hr to dismantle. Only took 8 min. I am working in private company. I have to work complete 10 hrs to get 300 rs sal. How come these guys charging 150 for 8 min. This is not good at all. Everyone is struggling a lot to earn 1rupee. I want airtel to arrange me free of installation.

I have moved to airtel's prepaid services. I have not been able to recharge my phone since yesterday. I have tried recharging my phone for more 10 times in the past 24 hours and all my transactions have been failed. This is highly insensitive as when i called the customer care they were unable to help me with this issue. My livelihood works on me calling people and picking others calls.
I have mailed the nodal officer related to this problem and the company hasn't resolved it till now.

Phone/mobile number: [protected]

Id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no trust company executive ask trai change then is this company commitment fraud company raise a complaint and take action if ky problem no solve i do legal action id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no trust company executive ask trai change then is this company commitment fraud company raise a complaint and take action if ky problem no solve i do legal action

Mobile number [protected]

No internet since activation of connection on post paid phone [protected] despite multiple complaints.

Following email communication has already replace but no response or results:

...
To mr praveen kanna a,

Ref no[protected]

For mobile number [protected]

Can you please attend to the complaint on priority.

Rupin sharma

Hello rupin sharma,

I'm praveen kanna a, your airtel experience advisor.

This is with regard to your email about internet issue on your airtel number [protected].

We deeply regret for the inconvenience caused to you.

We've registered your complaint with ref. No.[protected]. Please be assured that it will be resolved by[protected].

I tried to contacting you on [protected] for the above information, however i am unable to reach the same.

Thank you for writing to us.

Best regards
Praveen kanna a
Advisor : customer experience
Bharti airtel ltd
Dear customer,

No mobile number is mentioned in your email. Please reply with your mobile number in the subject line.
Hide quoted text
On wed, 11 sep 2019 at 05:38 pm wrote:
To mr praveen kanna a,

Ref no[protected]

For mobile number [protected]

Can you please attend to the complaint on priority.

Rupin sharma

Hello rupin sharma,

I'm praveen kanna a, your airtel experience advisor.

This is with regard to your email about internet issue on your airtel number [protected].

We deeply regret for the inconvenience caused to you.

We've registered your complaint with ref. No.[protected]. Please be assured that it will be resolved by[protected].

I tried to contacting you on [protected] for the above information, however i am unable to reach the same.

Thank you for writing to us.

Best regards
Praveen kanna a
Advisor : customer experience
Bharti airtel ltd

Hi!
I have been in airtel network for past more than 8 yrs. Of late i have observed that they deduct my data from my account without any usage, this inspite of barely using the services! At first i switched off access of all my apps access to the internet. Still data was being deducted. Then i downloaded an app to cross my data usage pattern. To my surprise, while the app shows 100mb data usage, airtel deducted 10 gb from my data plan!

Is there any way to bring these cheats to book?! At this rate, i am thinking of porting out of their services to another service provider. I have already once spoken to their call center exec. This is frustrating and not what i was expecting of a company of airtels stature.

I was not getting any network. Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I reveied a msg stating "your services have been set. Please restart handset". After restarting i got the network for 2-3 min and again getting a "no service" message. What is the issue. Why do i have to keep running around repeatedly.

I have complained about the error code b001 that is having issue of not showing any of the channel and alway when i call to customers care they tell that engineer will call but action is taken by them. There service is worst and they cheat the people. When i ask them to disconnect the dth service as there service not proper they alway give some nonsense excuses.

Dear Sir,
I had recharged Rs 710 for Airtel Dish Tv on 25th August 2019 but recharge is not creditied into my account. I had raised complaint on 25th itself but they had closed my compliant without intimating me as Transaction declined.
I had sent 10-15 mails to customer care and Nodal officer but till date they are not confirming status on mail.

I have been using airtel for the last 15 years and was very satisfied with the service but from the last three months we are getting some problems in our modem like sudden disconnection, low speed, short-range of the WIFI and some other problems, I had filed some complaints in last 3 months where some executive came without any id cards abusing us. I lodged a complaint against issues of the modem on 30th august 2019 with a complaint no.[protected] assuming that this matter will be closed but neither the executive visited us nor the problems got solve but got increased instead and from the last 15 days my WIFI isn't working at all causing delay in my work and when I asked them today about my complaint the customer care center said the case is automatically closed, I would like you to send an airtel employee this time not some service center team without id proof if you can't send a trustworthy employee i will go to legal
Also, some technician working at some center said we won't be fixing your modem and their names were Rohit and Lokesh
I lodged a new complaint today hoping you will help us solve this matter
the complaint no.[protected]
I also asked them when my problem will be resolved but, still, I haven't got any revert from the customer care
they havent physically checked the modem and when I asked them about this matter they said that no issue found from our side
Also saying " Jo karna hai karlo jisko complaint karni hai karlo

My credit limit is 1200.
And I have got a bill of 1612.
Customer care says I can provide a waiver of 200.
I have been paying more than 1000 rupees for the last 6 months.
And the customer care thinks I am beggar asking for waiver.

AIRTEL IS NOT STICKING TO THE CREDIT LIMIT AND HAS NOT STOPPED MY SERVICES.
Please help me to file a case against Airtel

I am not receiving any otp in my newly ported sim. Other messages are coming. I contacted airtel customer services and they suggested it could be network problem.
But others friends are using the airtel and they are getting otp without any problem.
I am not getting otp for any of the services. Be it a banking or any other.

Request you to help and resolve the problem....

Hlo sir i have recharged for rs.48 for 3gb data for 28 days from airtel thanks app. As soon as i recharged, and there the problem begins. I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers but of no avail. Please provide me a solution as soon as possible.

Sir i have registered my complaint with customer care on 8th september, 2019. The complaint was regarding call drop and voice clarity. Sometimes it becomes almost impossible to communicate due to poor network service. Till date i have not received any call and message from airtel. I called them around 3 days back to which i was given an explanation that the work is going on site. For how long should i wait for the call of airtel executive or i should switch over to some other cellular service provider.

The complaint has also done before but i didnt get any results. Its upto 15 days from now. The complaint has been resgisterd. If i am not satisfies i wont pay the bill as dated, as per my bill plan.. Because i am not able to get data speed.
Airtel says we provide best servises and best network. I dont think soo... I request you to please look into it. I have complint 3rd time about network issues.

Sir im student of mtech and belongs to very poor family. My maximum study is depends on mobile internet, like you tube and google.
But from last 4 days, the airtel internet and mobile network of my area is going too much bad, i complaint customer care about this problem but still no solution i found.
Please sir try to resolve this problem as soon as so that i can do my pending works easily...

I am residing at indira vikas colony, delhi-110009 & my working place is at model town delhi 110009. At both places i am unable to use my phone. It is always in “ no service” mode. Always!!!
Past one week the situation has worsened. I used to do the calls outside my home but past one week it is not at all working. Resolving the issue qould help a lot