Airtel Complaints & Reviews

I had paid my bill amounting ₹1300/- on 9th august, 2019 against mobile no. [protected] in name of adv. Vishal patade via internet banking. I have emailed at customer complain but no solution from there end. I have acquired a letter from airtel bank in which they agree that the transaction was successful which has also been shared by airtel but stil they are not connecting my no.

Hi team,

This is for my tata docomo number ([protected]) which i carried along with me to usa as this was given for banking purposes. However, i never get any network on this number. Whereas my airtel number works fine in the same location. When i try to search network manually i see t-mobile but as forbidden network and i can not connect to it after multiple attempts. I tried changing phones and switching to 2g and 3g modes, but no success.

I need to resolve this at the earliest as i am not able to complete any banking transactions due to this.

Sir,
I have some money in my airtel payments bank.
I want to pay airtel postpaid bill with that money but every time i try to pay with airtel payments bank, the transaction is declined and message appear as 'debit facility to this account is not allowed'.
I can only recharge (Which i don't want) with this money and no other use.
For this reason i called the customer care and they told me to attach my kyc details (Aadhaar and pan card scan copy) along with the 3 months bank and credit card statements. I have done all this but still my account is not activated. After that i asked them to deactivate my account and send the money back to my source account, which is not also done.
In other words my money has stuck on my airtel payments bank. It is attached to my mobile no.[protected]
I want resolution no other than transfer of whole airtel money balance (Rs. 589) to my source bank account.
Give me my money back... I want nothing else!!! Not at all!!

Sir, i am not able to receive messages on my airtel number [protected]. Customer care is not able to solve my problem. They are saying that my call is diverted and to call *402, then i called *402 and call gets ended in 2 seconds and i checked my phone's settings, call divert is not active on my phone. I am able to make calls and receive calls but unable to receive messages from other numbers except airtel. Please solve this problem.

Had made a complaint of a spam call from a certain number to airtel. Had received through an sms the complaint registration number and a commitment that airtel would revert on status within a week. Nothing came. When contacted, the customer service person said it was not their policy to revert on the action despite what was stated in the sms.
Despite prompting - the person kept stating that the number against which the complaint had been made had been blocked but did not answer why advice to this effect had not been sent through sms to me as stated in the sms giving the registration number.

I had ported my number from bsnl to airtel. Today I got a confirmation message saying my number is ready for activation. Dial 59059 and activate. But call gets disconnected immediately after dialing 59059. Poor network. It shows network and says not registered on network.....

Hi,

I had 6400+ balance in my mobile account and today i recharged my mobile number with 998 on airtel app, but unfortunately due to some error 6000+ got deducted from my account. Then i contacted customer care and they said it got recharged 6 times due to some error. Please look in to the error and add my balance back to my account.. I am also attaching the recharge history from my airtel app for your reference.

Regards,
Abdul samad

Hi,

I had 6400+ balance in my mobile account ([protected]) and today i recharged my mobile number with 998 on airtel app, but unfortunately due to some error 6000+ got deducted from my account. Then i contacted customer care and they said it got recharged 6 times due to some error please contact nodql office, so i am writing this email to you. Please look in to the error and add my balance back to my account.. I am also attaching the recharge history from my airtel app for your reference.

Regards,
Abdul samad
[protected]

I recharged my prepaid number on 20th September, 19, I got SMS that my request of recharge has been initiated and in evening my money got deducted but I didn't receive any confirmation SMS of my recharge is successful. I need the money back and plus my recharge to be done. I had done my recharge through the airtel app.

I am using airtel broadband since 1 year
And every month speed issue network issue raise.
They don’t know how to resolve the customer issue.
They only want money.
They know how to make fools.
They know how to give ads on tv.
I am using 300mbps of 2199₹ which billed including gst of 2595₹
And i get speed of 4mbps.
I will attach the screenshot with this complaint.
Every month i have to complain.
And everytime they say
Sorry sir this will not happen again.
And this is it.
Next week. I will take airtel to court with all the evidence how many days i have faced iissues (Slow speed, network disconnection).
Some times network gets disconnected and i complain them they tell me sir it will be resolved by 4 hours.
And again after 4 hours i have to agan ask them
And this comitement of 4hours was given by there seniour supervisors.

And if we dont pay bill they will fine us.
Tell me onething if you don’t give speed and connection
Then we should take you to the court.
You promised to give this much of speed.

We are facing low network and internet connectivity in our whole tata steel housing complex as well as area known as khurunti and gadapur.

Three times feedback and information given to the airtel network team via customer care from contact number [protected] but still problem exists.

All the times customer care executive reply that 4g connectivity in your area was best but in actual practice we are not able to use 3g network and frequent call drop out occurs.

Network issue I already complained many time to [protected]@airtel.com but I didn't got any resolution kindly do need full

From 4 months Iam suffering from this issue and I got the financial loss of 2000 rs

And I have mailed to nodal officer but I didn't got any Mail from there 9 time I have done the mail please help me

We are paying a money and we not taking advantage of that benifit

On 20th sept 2019, i have made a transaction in airtel money app to electricity bill amount to ₹899. I have done the transaction no using upi. A confirmation message received from airtel told the success of transaction but neither money has added to my wallet nor y bill get paid.
The mobile linked to my wallet is [protected] transaction no[protected]. Kindly, refund my money.

The confirmation message says:-
"hello! You have successfully sent rs. 899.0 to airtelmoney airtelpayments. [protected]@hdfcbank using myairtel app. Txn id[protected]"

Sir,
On 30 aug 2019 and i made 3 (three) recharges of Rs 349/- each for my prepaid airtel number Data benefit through MyAirtel app using my Amazon pay through sbi net banking . However the transaction was Failed and i didnt get the Data benefit whereas my money was deducted from my mentioned SBI account. i have made several calls to Airtel help line and was assured that i ll get the refund but I am still not got the refunds.
I will be grateful if you would kindly look into the matter and refund the amount as early as possible. thankyou

Dear sir am unhappy with airtel services [protected]... My life time component discount of 300 got disconnected when I changed the Plan.. I asked them to activate 649 plan they didn't activate... Airtel was very good bt it sucks now. I love airtel bt airtel is not interested in having it's old customers.. I'm 9 Yr old customer... Unhappy with airtel

I am not getting my refund from airtel digital tv. It's been 10 days everyday airtel says they will check with the concern team and let us know about our refund. But nobody reverts back. Very very disappointed with their services. They had changed my plan without informing that's why i had to discontinue their services as they were not ready to cooperate.

Dear sir/mam
I want to register a complaint against a vodaphone mobile tower installation in the residential complex on building ram murti shukla resident of e-2/606, m. C. D school road, forth pusta, sonia vihar, delhi-110090. There is radiation hazard by it because they fixed it in residential area.
The mobile tower is installed in residential area and as per supreme court ruling, such towers are illegal and should be removed.
Now other mobile tower is to be prepare to installing on same premises on above address.
Old people continuously exposed to the harmful radiations being emitted from the tower and noise pollution it spreads day and night.
Actually lots of people are facing problem from mobile tower.

Some people is saying that we are getting pain in head.

Some people is saying that we are getting pain in chest.
I have already told him for removing that tower but they have not taken action on this matter.
Please remove mobile tower from above mention address so that we can save our life.
Please could you look at this complaint and escalate it to the right channel for proper action.
Requested by: residents e-2 block residents of sonia vihar
Dhirender pathak
S/o sh. Ram karan pathak
E-2/605, mcd school main road, forth pusta
Sonia vihar, delhi-110090

I've been Airtel user for more than 10 years now. 6 months ago I moved to Harlur Road in Bengaluru. The network connectivity is very poor here. Data speed is 0.1mbps and on call constant voice breakage. I've complained multiple times over customer care. But only answer I seem to get is we need time. So I would request you to kindly take action on this. And FYI other network connectivity is also poor here. So there is a business opportunity in my area.

Dear sir i complained about this worst network since 3 months there is no response from the customer care services they only take complaint for reference but no use at all network coverage area is vijayanagar 4th stage 3rd phase mysore 570032 i spent 400 on this network since 1 year but still they giving me the worst network please resolve and give me refund for this issu

Sir i am from azamgarh my locality is beenapara near saraimeer where a tower is also available but we have been facing a lot of problems due the bad service of network as we can not use net for any important work because it takes too much time to open any site due to the slow speed of net
Therefore you are requested to rectify the problem as soon as possible other wise if no action will be taken we would be compel to port our sim in any other company which network will be found good
Your sincerely
A raheem