Airtel Complaints & Reviews

Further to various discussion i had with airtel representative, i am attaching following document for your action to resolve 2 issues i have

1. Comments on airtel statement
2. Payment statement from my citibank account
3. Comments on uncorrent bill sent to me

1st issue -

I have paid rs 944.00 on 10/06/2019 thru my regular bill payment mode of bill payee thru my citibank which is not reflecting in your account summary, please immediately correct your accounts and confirm the receipt of this payment. (Refer attach 1 for reference)

2nd issue -

Correction wrong bill of rs 1878.87 overcharging me double bills for both the plan in the month when i changed my billing plan. I have paid rs 700 against this due on adhoch basis and request you to resend the correct bill for me to settle this.

I am disappointed for such blunders on airtel part and response to act on these blunders, now i request airtel to resolve both the issue at the earliest and stop harassing for payment reminders.

Hi,
I've recharged my number [protected] for 219rs today amount has been deducted but the airtel premium app is not working, i recharged through airtel app..
It's always been the issue with airtel and customer support calls never gets connected at all.
Recharge done on[protected]:03am, mrp:rs219.00, gst 18% payable by transid[protected].

Thanks,
Meghana.

Airtel payments bank have not credited the cash back of rs 150 even after 7 days+ and against advertised 7 days delivery they fastag is not delivered even after 14 days

Customers are cheated by airtel payments bank in the name of cash back and committed 7 days delivery..

Even the escalation team does not have deadline for resolution and not committing

Am using my airtel network since 12year you are changed so many future till today am very disappointed because you suddenly increased the amount of monthly recharge pack and you decreased the data from 1.5gb to 1gb
That is not good for all users customers will be forget any airtel was available
You don't know when customers will be switch to other networks
That is my feed back for you i know you will not be changed your policy so that's why i'm changing my network.

Here in our college "ITER", bhubaneswar, the internet is very slow.as here in our campus about 60% are airtel users of about 2000 users are switching to jio, due to very slow connection.The ping is very high without stability.

so here i request you to please do something for our network issue.

Hi,

This to highlight that i am a customer of airtel since 10years and from last few days i'am facing issues like network in my mobile is showing full but still no call, sms, data nothing is working as you can check in my record. Even i have called your 198 helpline number to update there as well.

So,
This is a request that kindly fix this issue as soon as possible.

Sim registration name - sumant kumar chaurasia
Sim contact number -[protected]

Thankyou
Yash chaurasia.
Alt cntct no.[protected]

I have applied for the fastag from my airtel app. On 30th nov i received a message with fastag id that fastag has been shipped but the physical fastag is not received from airtel date and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. I have contacted on their emails more than 20 times but no response

I have been suffering from slow internet speed but when I complaint to customer care specialist he misbehavioed with me and I have complaint so many times but there is no progress and whenever i tried to connect with customer care the call is not connecting and only wasting my precious time.
I have suffered a lot and now I want resolution

My mobile number used by another person for dth connection, i do have his phone number and his name. He is using my number over a year which i recently discovered, i didn't received any message regarding this. I don't know how he got my number, please do something. His phone number-[protected]-001. His first recharge for dth connection is 6th jan 2018, 01.57pm. And his name on the account is sathish

I have registered a request with them on 12th december for shifting my dth. At first, they transferred my request to an engineer who was reluctant to come because according to him it's not his area. Then i waited for some hours & they transferred this call to some other executive who never responds. Then yesterday i. E. 13th december i emailed at there complaint id & they quickly called me & assured me that it will get resolved soon but it's not yet resolved.
As a consumer why we are paying them fee for every thing if they are providing services like this?

I am currently residing in bangalore and i took airtel broadband for my home. I raised a request for disconnection on nov 2, 2019. After that one executive called me and confirmed the disconnection request, and asked me to pay the remaining bill. I told the executive please adjust the amount taken for security deposit while connect, and i will pay the remaining bill amount. But they didn't respond to anything and in december they called me and said that even after disconnection, they generated the bill for both november and december month and asked me to pay asap. I called customer care many times but they are saying you will have to pay the entire bill as it is already generated. This is pure harassment. I have the email confirmation for the disconnection and the internet was not even working. Please look into the matter.
Fix line number : [protected]

Hi,
My number is [protected]. I had taken the one time international roaming pack for 1499 for 10 days in october, which came in my bill and was cleared by me. Again in the month of november, this one time pack was auto-renewed on my number without my permission which came in my bill for november to be paid now. When i spoke to your customer service, they said they cannot do anything about this and this gets auto renewed because i was in international location even though i didn't opt for the service!

Sir
This is to inform you that i am not able to call anybody from the above said number since 26th nov 2019 after recharging on 15th nov 2019 by rs.399 with 84 days unlimited call facility.
I have contacted nearby airtel retailer as well as airtel service centre, konnagar, hooghly, wb but in vain. Presently i am not getting any airtel service for outgoing calls. So please do something about it.
Thanking you

Yours faithfully
Subir kumar das

I had a prepaid plan of airtel landline as well as internet connection no.[protected] for which i had paid advance rental. After the plan expired without any verbal consent or asking me airtel upgraded my plan from 399/ rs per month plus taxes to a 799/ rs per plus taxes per month.

As i recived the reminder to pay the amount for which i never signed a document ever or gave any verbal consent i called up at airtel as any responsible citizen would on 31st october 2019 and had a lengthy disscussion with kirti sachdeva at gurgaon call centre bearing interaction id:[protected]
And explained the whole matter.

I was assured that all my dues which were wrongly made in my account will be waived off as i had never agreed to switch plans or agreed to a upgrade and not even for continuing any plans.

Then i was offered a 599/rs per month plus taxes postpaid plan with a discount of 50rs every month which will be a net total of 648/rs per month all inclusive to which i agreed.

Now airtel has billed me with 599/rs per month plus taxes and have not given a discount of 50rs.

Also they have billed me for the the upgraded plan to which i never agreed and now have disconnected my internet connection.

I want a very strong action to be taken against airtel for harassment and mental tension which they have given.

Almost 5 times a day they call me upnto deposit the bill which i do not owe them.
All this is really frustrating and wastes a lot of time.

No matter wherei am and what time of thw day it is airtel calls up.

It is really creating a lot of tension in my personal as well as professional life and it is actually the non synchronisation of intra airtel department tjat i need to explain the matter again and again as if i am some kind of a criminal.

It is high time and i want a legal action to be taken against airtel.

This is mahesh uppuluri having airtel postpaid connection from last 4 months.. The postpaid number is [protected].
I facing data issue. I never connected to internet from last 4 months.. I gave complaint to airtel customer service and nodalofficer several times.. But they didn't respond.. I don't have data service and having 4g sim. They charged more than 500 monthly, they are not responding for my issue.. Please try to help me.. Thank you

I am experiencing very slow internet connection in my area. Please fix it soon as possible or i will change my network - [protected]. I kindly requesting to solve it fast as you can, i can't play games and movies in my home due to slow connection. It is good before 2 months but now it is the worst part of my life. High lagging that's why i hate this network

They say airtel is the world's # fastest network. But i couldn't even send whatsapp messages on time. A message through whatsapp takes two minutes to send by using airtel network. They have been charging 598 rupees for the network and assures 1 and half gb of data for 3 months. But couldn't use even 100 mb of data per day due to slow network. Why the fcuk in this world do i pay for a service that i couldn't use comfortably. Jio network is far far better than this m*t*er # airtel network. They are very cheap rogues who suck blood from consumers for unused service.

Sir,
I can't use airtel 4g internet services at every evening. And the horror is persistent till morning. I am using [protected]. And reported same problem previously. It seemed the company is busy buying time from us in order to fool us by slowly decreasing the speed every evening until i cant use the service.
Sir plse take fast action against this super thief, airtel
Thanks

I recharged on my number for an unlimited pack costing 598 ruppees with protected payment gateway and the money has been deducted from my account. It is even showing in transaction history of the app. But still the recharge is not done yet. No refund given. I did recharge with google pay and the payment is showing to be done in both the google pay and airtel app transaction history. I have been robbed by airtel.

Kindly resolve my problem that every time when i browse a specific web site it is redirecting to one airtel.in/rcconf.. I tried to solve this by removing cookies and and cache and cleared browsing from setting.. But the problem is still persisting and i couldn't access to the specific web page... Kindly solve this problem from my pc as soon as possible so that i can do my work with out any barriers.

Thanking you

Nish