Airtel Complaints & Reviews

I am facing call drop, call not connecting, no network like issues from last 1 year. Everytime i got the same response from the airtel customer service, "the network people is working on up-gradation of tower." for your information, i am using kolkata based number, however, most of the days i am staying in hyderabad, hitech city or other metros in india.
I opened a complain nov'18 and they closed that on may'19 without solving the issue. I am tried to calling those illiterate people every time. Moreover airtel is selling customer private number and other information to other organisations. I have true evidence for that. Cant we take any such legal step to close this kind of scam system. They are not providing service and charging money on monthly basis. By the way, i am a postpaid customer for last 10 years.

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to one hour to one day and every month I wrote to the complaint to consumer forum.And also it's overruled in consumer rights with out any suspecius activities.
Company must rectify such a complaint with in 24 hours permanently.such a complaint failing rectify by the company trai
Can fine up to 10, 000INR for each complaint.

Dear all,

I want to warn all airtel users on their incorrect billing charges. I've had airtel services since march 2008 and have been in usa on an overseas project from may 2014 to current. All was well, until suddenly for the month of july, airtel billed me an excess of rs. 18000 in international roaming charges!
It was futile to speak to any so called "customer service representative" and several supervisors who parrot a standard preset reply, stating they are correct.
In my case, i used it only for incoming sms for otp for online banking transactions. Period. At all other times it was left unused and sometimes even powered off, so their claims on data usage are completely hollow.

So, it was ridiculous for them to charge for a month while i've been in the usa over 4 years with local usa land lines and mobile connections.

Beware, of airtel false billing and their metering system!

I'm done with airtel and disconnecting my airtel service with immediate effect.

I am requesting you, to take suitable action against airtel digital tv, as they changed my plan without my concern and updated it into a highly charged package as compared to my previous set of subscriptions, which impacted my duration. I called them and raise the issue but they denied to refund and ask me to go for trai and they also refused to refund any for the loss which i suffered due to their ill practice

My airtel id: [protected]
Ph. [protected]

I have bought airtel sim the day before yesterday (Third sim from my adhara card). While contact 59059 for tele-verification, it shows mobile network not registered. When i talked to mobile point, form where i got sim card, he gave very stupid reason that my adhara card already exceeded 5 sim card. I want to know why that sim is not being verified and resolve it asap.
Mobile number (That sim): [protected]
Given reference number: [protected]
Mobile number to contact: [protected] (My number)

Few days back my number kept showing No Service.
After I checked with customer care they told me sim needs to be changed. My number is in the name of my cousin sister who doesn’t live in the same city as I do and we are also not in the talking terms. I tried to talk with customer care but they couldn’t help me in any way even after I requested.
Helplessly I called my sister and she fought with me for no reason and refused to give her id. Now tell me what am I suppose to do?
This number is very important for me as I have it saved everywhere for my work as well my personal details. Customer service people are not helping me anywhere. I cant change the number also I have an yearly recharge in it. I am helpless please make an exception. My sister will not give her id card to me as she hates me for no reason.

I told airtel people to help me out I need to activate this number and I have no other option. Atleast they can make an exception in one case. It is so frustrating for me. I tried emailing them but email is not being accepted that it needs to be registered. I am very upset and frustrated and airtel people are not helping me at all. 😭

Dear sir,

Have requested for news 24 malayalam news channel and the response from airtel dth was in future they will consider. Its a free to air channe, l pls do the needful to make available of the said channel.

There are lot of free to air news channel which are of no ise such as kairali news, raj news, jai hind news... Pls avoid any one of the same and add news 24 malayalam.

Regards
Sreekumar.

I have been in touch with the airtel offices 4 times - i have also spoken to the supervisor a mr afzal on two separate occasions. I was told things would be rectified. Their technician has come on to my premises and installed a dish in such a way i have a wire hanging in front in front of my view from my balcony. The technicians who came into my penthouse area did not make contact with me to consult as to where would be the best place to install the various dishes - and for some reason lately there have been a large number of them installed lately - which is fine, except there is no reason for them to install them so carelessly. They have installed them all around my premises in full view of my vision. If they had asked me i could have shown them some other locations on the roof that would be a much tidier way to set up the dishes. Instead, they have installed a number of dishes in the most lazy and thoughtless manner. I don't have to allow for any installations if i want, but i am willing to be reasonable and allow the dishes to be installed - provided they are installed in a location that does not cause such ugliness on my premises. I can assure you that there is a lot of space where they can be installed to keep things a lot tidier - but no one asked me. After my various phone calls and promises of the matter being resolved within 24 hours nothing has happened as yet. It has now been around 3 weeks since my first call. I even got a call from a technician a couple of days back wanting my address to fix the problem but he never turned up! This is causing a whole lot of distress and i am very upset. Should i go to consumer courts and sue them for illegal trespass and damages?
Thank you

Yasmin ahmed
[protected]

Our complaint was utilizing the networking and mobile facility provided by m/s airtel since over than 10 years. For the last 5-6 months the services provided by m/s airtel was very poor for which our company had suffered considerable loss besides inconvenience to our officials.
Due to all these problems, our company took a decision in june 2019 to change the mobile service provider from the exiting m/s airtel to the new m/s jio.
But we were shocked to learn that m/s airtel has for the 5th continuous time rejected our proposal on one and other pretext. From our company side, all the due procedures were followed an even the signatory had confirmed his signature by mail.
In view of the above, we request you to look in a mater and issued structures against m/s airtel to approve our porting code and to compensate the loss suffered by our company.
An early action in this regard is solicited.

Dear sir/madam,
My registered mobile no is [protected]. Using this no from last 8 to 10 year. This sim have been issued from vishakhapatnam, ap.
From 5 th august suddenly stop working in my mobile, showing error not registered on network. I am always roaming from ap to odisha and vice versa.
Now, again on 12 august 19, from vishkhapatnam gajuwaka airtel office, issued new sim for same number by taking again my id proof (Adhar card).
After 24 hrs also my sim not getting registered on airtel network.
Kindly solve my matter immediately as i am losing a lot of information due to not working.
Kindly delivers the service for this no immediately.


S b joshi
[protected]

I have used 2 months my airtel sim [protected] postpaid connection services i was due to pay their bill amount in time then they deactivate the services i cannot use that airtel sim postpaid number [protected]... It's had been deactivated from the airtel company i can't make calls i cannot use any data services and i can't receive any incoming calls all had been disconnected and deactivated... But they deactivated my services of airtel number [protected] but they did not deactivated my postpaid plan of 499... They are adding that amount every month in my bill amount... I will pay two months of bill amount for my number that i have used but after two month i will not pay any amount to airtel company or airtel agents company... I had been already requested to deactivate the service in my airtel number [protected] i have send email already to airtel customer care mail is...

My credit card was auto debited with 420.47today at 6.55 pm without pin/otp. Please look into this and reverse the charges. I have never used the card from my end. This seems to be some sort of fraud that you have to take care from your end. I have seen similar kind of complaints raised by other consumers reporting the same issue. There is no solution that you have given so far. How are we going to resolve this i need an answer and update... I'll report this in all social media about airtel.
Pawan verma [protected]

I have been converted my Airtel post paid number to airtel prepaid number since more then 1 year. Till then I could not able to recharge my prepaid number through online. I have called multiple times during last two months to customer care to resolve this issue, but no solution from their end.
I can easily recharge from any Airtel vendor but not online.

Today i visited the airtel store in manyatha tech park, bangalore to convert my airtel from post paid to pre-paid. Executive there asked me to come back after this months bill is generated, they told me that they cannot take the request now and telling me the reason that their system is designed to to take the conversion request in the middle of the month. And the super responsible airtel store manager even argued with me saying their systems are design for their convenience not for customer service.

Dear team,

Sub - fraud pre-planned business of replaced set top box

Its too sad to inform you that i have taken wrong decision to install my airtel hd dth settop box 2013. Its seriously much painful to connect via call or email. No senior person email id mentioned on your website.

I taken connection 2013 new set top box worked fine, but last year 08 aug -18 due to error while watching dth set top box was replaced. Only after 1 year same error was found and once i complained, same story i got from customer care. I have to pay technical engineer fee and if anything would be wrong in set top box it would be replaced, wow...

You airtel people are cheater, you are doing well this fraud with planing, you keep 6 month validity replaced set top box and fixed expiry of 1 year. So that customer will complain and you will generate revenue 150/- from technical person as well as new replaced set top box for inr 200/-

You are making thousand crore of money by fixing validity of replaced set top box for 1 year. And most interesting part of your fraud, you mentioned 6 month replacing warranty.. What a joke to be fool of indian people.

Resolve within 24 hour else i will go court and will lodge complaint of bad practice being done by airtel by fixing 1 year set top box expiry.

Name - lalit kumar
Airtel dth customer care number - [protected]
Mob - [protected]

Regards,
Lalit chauhan
[protected]

Airtel team have installed a pole infront of my house without my permission. Its difficult to park car inside my house hence owing to which have to park it outside on the road, in front of my house. It has resulted in scratched on car and result in obstruction of movement.

Look forward to a resolution.

Best regards
Rahul dewan
M : [protected]

My family has three airtel nos. [protected], [protected] and [protected]. It is unfortunate to inform that for last 7months, we have no connection at our residence, dii 308 pandara road, new delhi. I have verbally complained several times. No body bother to rectify. If situation is not improved we will be not having any other options but to change the operator.

Hii this complaint is from a faith security group, mansa devi complex disha arcare cabin no. 5, sec 4 panchkula
Airtel salesman ravi pandey with contact no. [protected] take money for me for new broadband connection but after 5 days nobody connect anything when i call ravi he refuse to give me payment slip abused me nd block my number nd his office persons also not responded me for returning money or connect broadband

My bil plane 499 bt without my permission bil palne change 1599 i call customer why change my bil plane customer cair told ok change only your side bt i nt change any plane... I calld and say change my bil palne 499 customer cair did bt again my bil palne change 1599 many time change.. And i talk airtel tl the told don't wary you use this palne your number some prblm there so use now 1599 plane.. Cust cair told me afatr bil gentrt call me i will refund your money.. Bt now customer cair deny i have also call record.. As prof airtel totaly fraud company plz take action my no [protected]

Took the airtel dth connection on 7th july 2019 by paying full amount for installation. I was told the option for choosing the channels will be available after registration of customer and the customer id will be conveyed by sms. Till date i haven't got the customer i'd or any option for selection of channels. I called customer care number and their customised call centre is not accepting my call since in their records i am not a airtel dth customer. I have sent complaint by mail for which no response was made from their end. Now the connection seems to be disconnected due to non recharge and i am not given the option for recharge.