Airtel Complaints & Reviews

I purchased a airtel prepaid sim in the month of march'19. Since than 4g/3g signals are too weak, in house as well as outside. I seldom am able to use internet. I made complaint at local level with no avail. They said, possibly my handset is old (Samsung s4/2015). So i purchased new handset vivo v11 spending 24000/-.
But no change in signal status. Later on i also sent mail to airtel. They replied that we are working on it. But still...

Please release the out going and incoming call for below mentioned mobile numbers immediately already we paid bill amount of rs.6372/- which is out standing. Cheque is submitted rs.13780/- dated 29/3/2019 cheque no. 076251.

1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]
5 [protected] [protected]
6 [protected] [protected]

After many...

I have just portable number in to airtel postpaid. And i am not able to use internet from yesterday morning. When i try to call on 121 and 198 and press 9 to talk customer care executive person then automatically call get cut. I have tried to call on 12118 they have raised service tickets, reference number :[protected] and[protected] respectively. And both are closed now, but still i am not able to access internet....

Dear sir, this is dr anil kumar p, i lost my mobile so i blocked my airtel mobile number, so i visited nearest customer care for sim replacement/duplicate sim, they asked me to pay 150/- which is unfair, i said customer care said 25/-, they refused to listen, asked to go to mahbubnagar/hyderabad which is 20/100 km respectively. I request stop/cancel his license for cheating the person. vendor number [protected], refused to share his name....

I just received a fraud call and he has my complaint details. He said that he want my debit card details to verify my transaction and revert the action of last recharge. But smartly i won't give him all these details because i knw airtel is not responsible for refund and they never ask for card details they already have all details.

And the calling no. Is : [protected]...

Sir,
Today i applied new dth connection through online and i give my contact no. And airtel customer exc. Contacted me and said for my sd pack set of box 1300 + 277 for 1st month inc. Instal and delivery and informed local delar will contact you. Since local delar asked me 200rs add installation chrg.
I called your customers care they said they dont know about my booking my chargebis 1700rs (Boking#[protected]
Very bad...

I made recharge of 998 rupees on my number [protected] mistakely. I want to reverse the process and want to refund my 998 back to my account. This recharge is done by phone pay app.

If you failed to refund then do this recharge on [protected]

My transaction id : n1905061322597908813566

Utr :[protected]

Transaction date: 06 may 2019

Transaction time: 01:23 pm
Phonepay...

Airtel dth is showing recharge plane rs 295 online and collecting 495 on the same recharge on the same pack saying 200 rs is taxes
I wanted to ask trai that what type of tax they apply here

And we also get less channels after trai new regulations
By paying the same amount
New regulations are not beneficiary for consumers it is now beneficial for operator companies only...

Dear sir/ madam,

I would like to bring to your notice that, i would be moving to my new apartment "nandi citadel" within a month. However, i have noticed that there is no network inside the apartment and it is very frustrating.

I would be working from home majority of the times and my phone should be reachable at all times.

I kindly request your team to look into this issue and please ensure...

Dear all,
I am ajmal, customer for the airtel service for more than 15 years. We have shifted our house to the new location and i like to shift the connection to the new location. When i contacted the customer care, they have taken the address and said it will get shifted within 3 days. But suddenly i came to know that there is no feasibility and connection is not possible. When i contacted they said its impossible to give the connection...

Sir mera naam rakesh kumar hai mera mobile number[protected] is number ka bill jama ho jane ke bad bhi phone mein service provide nahi kiya ja raha hai pahle hamein commitment kiya gaya tha call 7000 jama karna hai bhabhi ka devar mil jayega 3240 ka lekin bill jama hone ke bad hamein 600 aur jama karne ke liye kaha ja raha hai iske baad hi number chalu ho payega kahan ja raha hai jabki humne payment jama karne samay aur airtel store wale...

I have mistakenly recharged wrong contact number through paytm and i want to cancel the recharge. Please help. This is important.

Please find the details attached.

Reference order: [protected]
Incorrect mobile number : [protected]

I have tried everything to reach out to airtel officers but no luck. Tried contacting on 121,
121,
[protected]@in. Airtel.com,
Appellate....

Step 1 - applied for a sim change on 01 may 2018, the sla was 48 hours for activation but the store representative promised lesser time.
Step 2 - post 48 hours the sim was not active, called up 121 and registered a complaint and was given another 48 hours time line, with promises from the manager that this will be high priority.
Step 3 - sim still was not active post the 56 hours time line, called 121 and they stated my complaint...

Sir,
I have an airtel prepaid number which got deactivated last week because it was not in use but the number is very important to me because it is the only means of contact in many of my documents and government job forms. Incoming and outgoing calls of my number were also barred. How can i reactivate the same number? Please tell the needful.
I will be very thankful to you.
Tanumish...

I m highly annoyed by the dth service of airtel dth service, my account balance expires 10 days before than the due date, i recharged my airtel dth with the monthly pack of 360 rs. For one month but the account balance expires in 20 days as the company deliberately activates some un necessary activation without giving me any information, i never asked them to activate anything other than my package, for which i pay 360rs. For 1 month, but...

I requested for talktime balance recharge but i was mislead by sending me a message for unlimited talk time which i recharged but the balance did not top up. When i put my request in customer care they were very rude to not help me and instead told me to do a different recharge.
This misleading and rude behaviour will lead the company to loose old customers and loose a good reputation....

Hi iam woking in shahdara and iam getting network issue from last 1 year iam complaining to your costmer care but no response till date in our area we get very low network to recive n make calls and our coustmer also having problems so u have do some thing to get more coustmer to choose airtel u have been a best company till past years so plz do sonething to boost network in our area...

Airtel signals are worst in our locality... Internet services are also worst... We don't have even 2g also properly... So please resolve our problem as soon as possible.. Atleast try to improve till 3g... We don't have 4g towers so we depend on 3g services only... So please its a request to solve the issue as soon as possible... This is second time iam complaining about the issue so please try to solve it atleast this time......

I have recharged airtel dth customer id-[protected] on 2/5/19 20:24:29 with rs. 335/- through mobile banking recharge facility, but airtel dth service not started and the transction was successful. My money has been deducted but service not started. Already talked to customer care but no response.

Transaction ref id[protected]
Status - success...

My setup box stopped working all of sudden. I have raised an issue and the technician arrived after 2 days. He said the setup box needs to be replaced and as they don't have HD -DVR setup box with them. I have to take new connection again. I have 3 months left for the 1 year package I took. They said it won't work and I have to take new connection and get new customer id. It seems it costs 1900 for the new connection.
Why would I...