Airtel Complaints & Reviews

I have been in touch with the airtel offices 4 times - i have also spoken to the supervisor a mr afzal on two separate occasions. I was told things would be rectified. Their technician has come on to my premises and installed a dish in such a way i have a wire hanging in front in front of my view from my balcony. The technicians who came into my penthouse area did not make contact with me to consult as to where would be the best place to install the various dishes - and for some reason lately there have been a large number of them installed lately - which is fine, except there is no reason for them to install them so carelessly. They have installed them all around my premises in full view of my vision. If they had asked me i could have shown them some other locations on the roof that would be a much tidier way to set up the dishes. Instead, they have installed a number of dishes in the most lazy and thoughtless manner. I don't have to allow for any installations if i want, but i am willing to be reasonable and allow the dishes to be installed - provided they are installed in a location that does not cause such ugliness on my premises. I can assure you that there is a lot of space where they can be installed to keep things a lot tidier - but no one asked me. After my various phone calls and promises of the matter being resolved within 24 hours nothing has happened as yet. It has now been around 3 weeks since my first call. I even got a call from a technician a couple of days back wanting my address to fix the problem but he never turned up! This is causing a whole lot of distress and i am very upset. Should i go to consumer courts and sue them for illegal trespass and damages?
Thank you

Yasmin ahmed
[protected]

Our complaint was utilizing the networking and mobile facility provided by m/s airtel since over than 10 years. For the last 5-6 months the services provided by m/s airtel was very poor for which our company had suffered considerable loss besides inconvenience to our officials.
Due to all these problems, our company took a decision in june 2019 to change the mobile service provider from the exiting m/s airtel to the new m/s jio.
But we were shocked to learn that m/s airtel has for the 5th continuous time rejected our proposal on one and other pretext. From our company side, all the due procedures were followed an even the signatory had confirmed his signature by mail.
In view of the above, we request you to look in a mater and issued structures against m/s airtel to approve our porting code and to compensate the loss suffered by our company.
An early action in this regard is solicited.

Dear sir/madam,
My registered mobile no is [protected]. Using this no from last 8 to 10 year. This sim have been issued from vishakhapatnam, ap.
From 5 th august suddenly stop working in my mobile, showing error not registered on network. I am always roaming from ap to odisha and vice versa.
Now, again on 12 august 19, from vishkhapatnam gajuwaka airtel office, issued new sim for same number by taking again my id proof (Adhar card).
After 24 hrs also my sim not getting registered on airtel network.
Kindly solve my matter immediately as i am losing a lot of information due to not working.
Kindly delivers the service for this no immediately.


S b joshi
[protected]

I have used 2 months my airtel sim [protected] postpaid connection services i was due to pay their bill amount in time then they deactivate the services i cannot use that airtel sim postpaid number [protected]... It's had been deactivated from the airtel company i can't make calls i cannot use any data services and i can't receive any incoming calls all had been disconnected and deactivated... But they deactivated my services of airtel number [protected] but they did not deactivated my postpaid plan of 499... They are adding that amount every month in my bill amount... I will pay two months of bill amount for my number that i have used but after two month i will not pay any amount to airtel company or airtel agents company... I had been already requested to deactivate the service in my airtel number [protected] i have send email already to airtel customer care mail is...

My credit card was auto debited with 420.47today at 6.55 pm without pin/otp. Please look into this and reverse the charges. I have never used the card from my end. This seems to be some sort of fraud that you have to take care from your end. I have seen similar kind of complaints raised by other consumers reporting the same issue. There is no solution that you have given so far. How are we going to resolve this i need an answer and update... I'll report this in all social media about airtel.
Pawan verma [protected]

I have been converted my Airtel post paid number to airtel prepaid number since more then 1 year. Till then I could not able to recharge my prepaid number through online. I have called multiple times during last two months to customer care to resolve this issue, but no solution from their end.
I can easily recharge from any Airtel vendor but not online.

Today i visited the airtel store in manyatha tech park, bangalore to convert my airtel from post paid to pre-paid. Executive there asked me to come back after this months bill is generated, they told me that they cannot take the request now and telling me the reason that their system is designed to to take the conversion request in the middle of the month. And the super responsible airtel store manager even argued with me saying their systems are design for their convenience not for customer service.

Dear team,

Sub - fraud pre-planned business of replaced set top box

Its too sad to inform you that i have taken wrong decision to install my airtel hd dth settop box 2013. Its seriously much painful to connect via call or email. No senior person email id mentioned on your website.

I taken connection 2013 new set top box worked fine, but last year 08 aug -18 due to error while watching dth set top box was replaced. Only after 1 year same error was found and once i complained, same story i got from customer care. I have to pay technical engineer fee and if anything would be wrong in set top box it would be replaced, wow...

You airtel people are cheater, you are doing well this fraud with planing, you keep 6 month validity replaced set top box and fixed expiry of 1 year. So that customer will complain and you will generate revenue 150/- from technical person as well as new replaced set top box for inr 200/-

You are making thousand crore of money by fixing validity of replaced set top box for 1 year. And most interesting part of your fraud, you mentioned 6 month replacing warranty.. What a joke to be fool of indian people.

Resolve within 24 hour else i will go court and will lodge complaint of bad practice being done by airtel by fixing 1 year set top box expiry.

Name - lalit kumar
Airtel dth customer care number - [protected]
Mob - [protected]

Regards,
Lalit chauhan
[protected]

Airtel team have installed a pole infront of my house without my permission. Its difficult to park car inside my house hence owing to which have to park it outside on the road, in front of my house. It has resulted in scratched on car and result in obstruction of movement.

Look forward to a resolution.

Best regards
Rahul dewan
M : [protected]

My family has three airtel nos. [protected], [protected] and [protected]. It is unfortunate to inform that for last 7months, we have no connection at our residence, dii 308 pandara road, new delhi. I have verbally complained several times. No body bother to rectify. If situation is not improved we will be not having any other options but to change the operator.

Hii this complaint is from a faith security group, mansa devi complex disha arcare cabin no. 5, sec 4 panchkula
Airtel salesman ravi pandey with contact no. [protected] take money for me for new broadband connection but after 5 days nobody connect anything when i call ravi he refuse to give me payment slip abused me nd block my number nd his office persons also not responded me for returning money or connect broadband

My bil plane 499 bt without my permission bil palne change 1599 i call customer why change my bil plane customer cair told ok change only your side bt i nt change any plane... I calld and say change my bil palne 499 customer cair did bt again my bil palne change 1599 many time change.. And i talk airtel tl the told don't wary you use this palne your number some prblm there so use now 1599 plane.. Cust cair told me afatr bil gentrt call me i will refund your money.. Bt now customer cair deny i have also call record.. As prof airtel totaly fraud company plz take action my no [protected]

Took the airtel dth connection on 7th july 2019 by paying full amount for installation. I was told the option for choosing the channels will be available after registration of customer and the customer id will be conveyed by sms. Till date i haven't got the customer i'd or any option for selection of channels. I called customer care number and their customised call centre is not accepting my call since in their records i am not a airtel dth customer. I have sent complaint by mail for which no response was made from their end. Now the connection seems to be disconnected due to non recharge and i am not given the option for recharge.

Dear sir i am from naharkatia dist dibrugarh assam, pin 786610.
My issues in your network. From 15 days when electric shut down the network comes 5-10 kb
But from 3 day it’s always show 10-15kb. I hv daily 3gb pack in my number [protected]
But i can’t use it. Many other your consumer same problem.
Plz resolve this issue. ??

Today I booked a new Airtel dth connection. Executive ask me what time suitable for connection? I replied 5 o'clock clock in evening. But I m waiting for connection from 3 hours no executive come. No reply from airtel. My customer ID is [protected] and order no. Is 27225569. Please take action.my mob no. [protected]

Dear friends,
Let me show how airtel has started playing with your data consumption, they have just started stilling your data,
Many o[censored]s even not observing this but i closely monitored is for last two month, last month i observed same thigs after 10 days utilization but this time they went 1 steps ahead and showing i have consumed 73.46gb data on very first day of billing cycle..
Do you know why they are doing this? Don’t know if they want to earn more money from you? As soon as you will run out of your pfu quota, your speed will decrees and if you are business user who want to keep same speed, you probably will be asked to buy top-up data or speed which will given more money to them,
As you can see in attached screenshot, on 1st day of billing cycle, data consumption is showing 73.46gb, i look further with airtel provided usages analysis report on my airtel website which is also attached as screenshot and also to make simple i create a excel format file by using data available at their website., these report available through airtel website and apps so i believe they should trust their software..
If you see total all upload + download calculation in excel sheet, its coming 6282 mb which is equal to 6.1 gb but their report showing 73.46gb utilization.
If you look in excel sheet, 10th aug between 9:20am to 10:20 am, total utilization is 226mb and 9:32am to 10:32am, total utilization is 941 mb which means in 12 second i have utilized 715 mb?
10th aug 2019 9:20 am to 10:20 am 226
10th aug 2019 9:32 am to 10:32 am 941

Be aware of this and make close look on your data usages,

After raising this issue on their social media platform, they imposed penalty on me and add extra 500gb in my utilization

I have been complaining repetitive times to Airtel regarding Network issue since 1year but they are not even considering it. I couldn't able to use the internet facility at my place. Even after lodging complaint by calling 121 & through Facebook Messenger they are not even responding & responsible.

Dear team,

I am following up with the captioned team from last 34 days regarding solution of my query, but unfortunately they people do not bother to solve the same. It’s just regarding addition of my child number into primary number.

Very casual attitude and feel harassed as i bill of my child number is running very fast due to this non addition of number into my family plan.

Please look into this and arrange for the resolution

Regards
Ishdeep singh
[protected]

I have an airtel 4g prepaid connection which was activated in july, 2019. My contact number is : [protected]. I am currently not in my hometown ranchi, jharkhand and am residing in howrah, west bengal. I am facing certain problems regarding the outgoing facility in my phone. I am unable to make outgoing calls or send text messages, however my incoming facility is not affected. I am also being bothered by another issue which is slow internet connection. Airtel 4g claims to be the fastest data provider in the country but the internet connectivity in this region is not at all good. Kindly assist me regarding these matters and do the needful.

I am contineously mail8ng this to your mail id [protected]@in. Airtel.com but not getting any responce since last 2 days.

I have requested for porting out my number ([protected] bihar circle) from prepaid to postpaid two months back via customer care. At that time they said i will not have to change the sim that i was using and the porting was done and the number was added to my family plan of delhi circle. The day it got ported it stopped getting network then i again talked to customer care, they said now i will have to visit airtel store that was 55kms away from my location with a passport size photograph and a valid address proof, i went there but the airtel store person denied service stating i have to bring the person on whose name the sim was issued to store.
I went there with the my mother to the airtel store the next day but again i was denied the service because the previous date of birth did not match the date of birth that is on aadhar card, why it did not match? Because the airtel representative who has entered the information on the server has done mistake instead of 01/05/1968 he entered 01/01/1900.
Then he made a date of birth change request to back office and told to enquire about change in 2 days and after a week i got to know that, that request to change the date of birth has been declined after submitting aadhar card also the very next day stating reason that "the date of birth is not matching". I am unable to understand that stupid person intelligence who is rejecting a request to change the date of birth giving the reason "that date of birth is not matching". Please ask him if date of birth will match then why the hell had request raised for?
I complaint to customer care on 30th july at 1606 hrs about the same he said i have registered the complaint but later i came to know that he didn't do any thing and not even bothered to raise a complain regarding this.
As of now my number [protected] is not in service and that the number that has been given in every bank and other government organisations infact my mother is a government employee and that was the number which was all over the department. Now she is facing a lot of problem just because of misleading information of airtel customer care.
Please look into matter and resolve it as soon as possible.
I would also like to put in your knowledge that the service of this number is not in use because of no network so please do not bill fir the current month. All the records are there with you people please check.

I want the number active as soon as possible. Please provide the service and fulfil the promise that you guys make everyday.

Current contact number is [protected] / [protected]
I am hereby attaching my mothers aadhar card and photograph for your ready reference.

Details of [protected]
Name - renu sinha (Renu usinha as your record)
E-mail id - bishvajeet. [protected]@egmail.com
Address-221 bazar simiti east bhadur pur patna bihar.