Airtel Complaints & Reviews

I recharged with 448 rs plan (For which i paid 398 as i had airtel coupon of 50 rs) and i got a message of successful recharge. However when i started my internet it did not work. So i checked on airtel app and it was not reflecting the new validity. So i recharged it again with same plan and still internet is not working and validity is not reflecting.

Kindly check and when resolved kindly refund my 398 as i need only 1 plan...

My airtel digitaltv customer id is [protected]. On 17th may i put a service request 89205421 for signal not coming. They told engineer will visit bla bla. But no engineer is visiting afterwards. After calling daily to cc, they transferred my call to senior supervisor who said that they will resolve the issue within 5 days. Maybe the last 15 days were not enough for them! Even after that 3 more days are gone. But no call from engineer... Nothing. The engineer number they sent me was bibhuti ([protected]) who is not picking up the phone and sometimes it is switched off. I am doubting if these people have an engineer. I had recharged for 3 months and everyday some money is being deducted from my dth account. They are telling the after the issue is resolved money deducted from 17th may will be refunded. I have my doubts about this.
So please resolve this issue by telling airtel to send the engineer immediately and refund the money from 17th or they can refund the rest all money so that i can disconnect from airtel and get the service from other dth providers.
Regards
Nishikanta mishra

Am prabu, airtel dth customer id[protected]
I had made online recharge to my account on 31.05.2019 through my icici bank card online through your app and icici bank site, which does not appear in my account
As viewed by me on internet. The payment was made by login to
Your http://www.airtel.in/digitaltv.
Amount was debited from my icici account and recipt of transection is icici banktransaction reference number:[protected]. But my airtel dth account not showing the amount credited to airtel dth account. Through airtel app below confirmation from icici
"you have made an online payment of inr 250.0 with transaction id [protected] towards payee indiaideas ewallet from your account xxxxxxxx3583 on may, 31, 2019 at 17:51 hours."

I had already contacted customer care but no response till now.

I have recharged my mobile number [protected] through net banking for rs. 448 on 8th june 2019 and received an sms from sbi net banking with transaction reference { (Future reference uh[protected]Oper ref[protected])} of rs. 448. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Nabendu biswas

Dear team

This is to inform you that there has been online fraud transaction from my sbi debit card no. - ending with 4839 against sbi savings account no. - ending with 3474 on 30/03/2019 to airtel money. Total amount of rs 2500/-.

Airtelmoney transaction details : othpg 634876 request you to pl take necessary action against above transaction & hold the payment.

Look forward for your quick & favorable response.

Thanking you,

Regards,

Vanaja

M [protected]

Airtel signal is proper but airtel 4g signal is not working and i am use airtel sim last one year after port number, you can see last 1 year i'm recharge rs 399 pack but i'm not use 4g data any day because 4 g network not working properly, l have last option to port my number to other network, i'm already give complaint to your service executive but my problem not resolved..

I have recharged my phone number [protected] as on 31st May 2019 through Airtel app linked with PhonePe transactions ID - (C1905311345462168688573) . The amount was deducted sum of ₹308 from bhim upi PhonePe app but I didn’t receive any conformation regarding my recharge from airtel. Kindly look in to this issue.

Airtel executive ported my connection from vodafone to airtel postpaid (Rn:[protected]) by fraud /on higher plan in gurgaon and i somehow got trapped in their net and my old number got stuck with airtel. Calling helpline, written to nodal and appellate not helping and even after writing many mails they are not providing complaint number. I even asked to waive all charges and convert it to prepaid but their senior staff is also silent on this. I am struggling from around 3-4 months.. But looks like they only acquiring subscribers through all such wrong doings and numbers gets stuck with them. Even airtel network is pathetic in our area. Just want to caution other people to avoid falling in their trap. Do not mnp to airtel

Sir, i recharge my airtel dth customer id [protected], a executive gave me offer of 176, but after recharge he said there is no offer available on this tv, and he continues with low package 156 rs. And deducted the late fee charges, sir i called him 5 times but their customers talk in a rude behaviour, i have recording of these peoples about the offer of 176

Please provide me support
Mobile no. [protected]

My airtel postpaid number is [protected]. My last outstanding bill was Rs 471 and the last date of payment was 30th May. I initiated the payment in the airtel website (https://www.airtel.in/) to pay the bill through my debit card and got two consecutive payment failures one by one until the third time was successful. But unfortunately two bill amounts were debited from my account even after the website showed payments failure notifications. The transaction reference of these failed payments are[protected] and[protected]. I have been an airtel customer for years and would really be grateful if the additional debited amounts are returned to me.

Thanking you
Amrita Biswas

Sir,
With due respect, i need to state that many airtel customer in our area are facing from low network coverage. We are not getting proper data connectivity and we are facing this problem since last 2 weeks. Even after converting to 4g sim, the problem still persists.in our area it can be seen that there are very few towers in our locality. No company's executive/engineer/technician can be seen to take heed of this problem. It would be very pleasing if this problem gets fixed in no time. Looking forward to your kind consideration.
Yours faithfully
Sk zeeshan rahaman

Hi sir/mam
This is actor Derrick
I'm working in tamil cinema. As a actor/director

I was using a airtel sim 2years ago and lost it.. After that some one else was using that sim.
Sir i went up to the airtel store they said they can't do any to register online.
This is my old sim number [protected]
Which in all my social media networks. Like Facebook, gmail, Hotmail, Instagram, and Twitter
I can't make use of all these because they are asking me for a OTP code. So please I request your to give me that airtel sim card

My details

Actor Derrick
[protected]
[protected]@gmail.com

Dear airtel,

I very often see that the bandwidth of my 4g internet connection is limited to about 25kbps. The latency is then also extremely high. Packets often have more than 30 seconds to reach the destination, i saw delays of more than 5 minutes quite often.

Lets do a little calculation: you sell 2gb data volume per day. You might agree that people have to sleep and also spend some time to work. This leaves maybe 8 hours to use the internet. So the bandwith you have to make available per customer can be calculated as follows:

Bandwidth = 2gb * 8 bitsperbyte / 8 hours / 3600 secondsperhour = 555kbps

555kbps is the bandwidth you promise to customers.

On the other hand we can calculate what data volume can be reached at the limited 25kpbs:
25kbps * 3600 * 8 / 8 = 90mb

Since it is not always, but very often, limited customers are able to use more than these 90mb data volume. But it is easy to see that you deliver only about 10% of what you promise.

So please either immediately increase the available bandwith by a factor of 10 or give all customers a 90% refund.

Thank you.

Hi, i am regular customer of prepaid airtel connection from 2010. Six month back it has got deactivated that number... Now i would like to reactivate it and use for my communication as i have already given same number for bank transaction, aadhar, etc. Kindly reactivate the same i will pay necessary charges if any.
Thanking you
Rajashree u tankasali.
Bangalore

Sir, maine apna airtel digital tv [protected] rashid khan ke name se ka 1 year ka plan oct 2018 mai karaya tha jo ki mujhe 1199 mai offer kiya gaya tha lekin 6 month ke baad mere tv channel chale gaye hai maine customer ko phone kiya to khte hain ki ab iska labh aap nahi le payenge jab maine net par iska solution dekha to mujhe pata chala is site par complaints dalne se problem short out ho jayegi...

Hello sir. Mera airtel number [protected] h. Mene 27 may ko redmi note 7 pro mobile kharida h jisme airtel double data offer h. Mene 30 may ko 249 ka tc karaaya h par mujhe double data offer nhi mila. Customer care ko call krne par bolte h ki ye offer aapke number par available nhi h. Jabki yah offer existing customer ke liye mobile purchase krne par available h. Please help
Thanks
Sam khan
Con - [protected]

Dear sir/madam,

This is to bring your kind attention to the matter.

Background:
I travelled to us from 2nd march 10th march 2019. Before the travel on 28th february 2019, i called airtel customer care to stop all the paid services
While i am travelling. This i did to ensure to avoid any roaming and service charges. I switched off my mobile data before i left india on 2nd march.

How come service provider did not stop services despite my instruction as an used of my number. I was surprised and shocked to see my message from my credit card and airtel bill for the month of march that i had to pay rs 4755. I lodged a complaint with airtel customer care but found that no complaint was registered. I called again after a week and i was told that complaint cannot be registered as the roaming bill is valid.

I tried to escalate the matter but could not succeed. I lodged my complain through email to nodal officer 20 april and 6th may 2019 provided the proof as i received a confirmation sms from airtel on 28th february that all my paid services must be stopped while traveling.

I also approached to ombuds person bharti airtel on 10th may 2019.

Despite providing the proof and rounds of requests i am not finding any solution and justice.

May i therefore request you to kindly look into the matter guide me to get justice?

Regards

Pravin k jha

Poor speed even at 4g in here, we are not getting what we paid for. I often have to switch flight mode on and off for better speed. This is not only my problem, this is the problem of the whole community living in here. If the problem persist most of them will switch their network. I request airtel to get is good network as expected from 4g speed, thank you.

Hi i have recharged my account with 2228/- to activate ap super star hd pack, and the pack was activated and to my surprise some of telugu channels were missing, but name suggests ap, not even single telugu channels were part of it, before recharging i was told by cc, that all telugu channels were part of it and now nothing. So i have added 4 channels as ala carte, now today (30th may), account was suspended due to low balance. What going on airtel. Now i want to cancel and refund my money or change my pack, as i can recharge some amount.

Customer id: [protected]
Mobile: [protected]

Regards,
Chaithanya.

My mob no is [protected] with monthly charge of rs 99/- pm. However this month, i rec'd bill for rs 406.11, when no additional paid service is activated, except internet pack which is allowed by ur customer care services without additional charge for six months. I m surprised to see bill that is overcharged for over four times of monthly charges. I hope u wil sort out the discrepancy n issue fresh corrected bill.