Airtel Complaints & Reviews

I requested in February to have my plan switched to 649 and accordingly have an add-on number cancelled. (as per the plan — 649 for one add-on). After months of follow up calls from me ... it finally was completed by the end of MAY. Accordingly, I am requesting a refund for charges above 649 for the MONTHS it took Airtel to complete this simple customer request.

Also — I purchased a 30-day international roaming pack — on the phone with an Airtel rep. I was not told that the pack automatically renews. I was shocked when I saw an additional 3999 added to my subsequent bill. I requested the 3999 to be removed from the charges (I purchased 30 days —nothing else). I even told the rep I was going to another country for only ONE month. I would have cancelled if I knew it auto-renewed. also when it auto-renewed I was not informed — only by seeing the charges already placed.

My latest ref number is:

[protected]

I am requesting according refund and bill adjustment.

I have also inquired about cancelling the account completely ... but the rep refused to tell me any info and told me to wait another 5 days.

I have spent HOURS AND HOURS of my life on the phone with Airtel for these very simple things.

I want my requests fulfilled.

I tried to recharge the number 6 times but each time it showed recharge unsuccessful & payment got deducted. Even i called customer care but they were rude & not able to provide the resolution .Now its been 4 days im not able make any outgoing calls.I want to port the number to vodafone & its happening.Really pathetic services of Airtel.That's the reason they are way behind there competitors because of there poor customer service.

Mob-[protected]
Date of Recharge - 3rd June, 4th June, 5th June, 6th June, 7th June, 8th June.
Mode of recharge - Net banking, shop, Credit card.

I have applied new Airtel DTH Connection on 6th June 2019 with SD box in poonamallee, chennai. The next day service person named Yasar ([protected]) installed HD box and said it will be activated within one hour. I asked him that I applied only for SD why are you installing HD box? He said that he was instructed to install that box only. I have chosen Cash on delivery so I payed the amount for SD Box only.

From that time I am struggling with Airtel DTH Dealer Office for activation, one fellow from Airtel dealer office ([protected]) told that, it is HD box so you have to recharge 300 more for activation and he messaged me the customer ID which is [protected]. I checked with my booking and I have done recharge. After recharge, I called him twice he didn't picked up and he switched off. ([protected])

Till now the number ([protected]) is in switched off mode, I called the service person Yasar ([protected]), who is harassing me with hard words.

I don't know what to do with these irresponsible people. Above all I have payed the amount and listening to these actions.

I made a mistake by choosing the airtel dth service. God only can save me!

Dear airtel team,

I am suffering from a huge problem with my airtel no. [protected]. Because with out being busy with another no. Who ever use to call me they had been informed that my no. is buzy attending another call. And it is happening from last 3 4 days. Please solve it as soon as possible. Or else i will convert the network to vodafone.

Thank you

Hi

I applied for MNP from idea prepaid to airtel prepaid on 1/june 2019.

Thereafter i got a message on my idea sim that on 6 june 2019 at 10pm my number will get ported and after that i need to put the airtel sim into my phone.

Now on both the sims there is no network.
I have been missing important calls.
Please do something about this asap.

I contacted customer care on 198 but they are saying that don't have any information.

My number : [protected]
Name on which number is registered : Aditya Verma
Alternate Contact number: [protected]

Thanks
Aditya

Message from idea

Dear Customer, your porting request for mobile no. [protected] to Airtel has been validated by your current operator. The number will be ported-in to Airtel by[protected]:00. Once your phone displays no network, please insert the airtel SIM and restart your device to call 59059 for tele-verification of your number.

Sir i made a payment through airtel payments bank of Rs.390 on 5th june 2019 and Transaction id - [protected] for purchasing google play gift card, they deducted amount from my account but i had not received any gift card from them. I complaint them for the refund but still no action is taken by them, only they send mail to me that they will do something.

Yesterday (06/06/2019) I received a call from airtel dth from number ±[protected]. They told me to recharge by Rs.176 on my customer Id [protected] and they told me to provide many channels of kids, movies, music, news and entertainment, etc, but they didn't provide me even a single channel from the list they told me and they did fraud with me and they also told me for 60 Rs cashback in my paytm wallet but they didn't provide that also, so please take action against this help me to get all the channels they told me with proper 1 month of validity.

My Contact Number- [protected]

Please help me.

Yesterday (06/06/2019) I received a call from airtel dth from number ±[protected]. They told me to recharge by Rs.176 on my customer Id [protected] and they told me to provide many channels of kids, movies, music, news and entertainment, etc, but they provide even a single channel from the list they told me and they did fraud with me so please take action against this help me to get all the channels they told me with proper 1 month of validity.

My Contact Number- [protected]

Please help me.

Since last 10 years I am using this AirTel SIM and at the time of purchase of this SIM I have submitted my voter ID card and my photo but recently I found that my SIM is registered in the name of some other person. I have sent emails to the AirTel authorities and visited the Malakpet AirTel outlet requesting to rectify their mistake but in vain. The irresponsible AirTel authorities are saying that they don't know how is responsible for this mistake and telling me that only solution is I change my prepaid plan to postpaid plan but I don't need postpaid plan. Kindly do the needful.

In My locality (kavumvattam, naderi(po), koyilandy, Calicut) there is no range for Airtel even for to call or to use internet.
I would like to use airterl internet but ma range probelm didn't allowing me to use it.

Kindly request Airtel company to provide a tower on our locality to enjoy your Airtel service.

My old sim was broken and i asked for the replacement and was given a new sim and told it would get activated within 2hrs but it has been more than 1week not yet activated and that sim on the phone is displaying the error as not registered on network.I was not able to contact to the customer care to raise the complaint and check the status of the sim. Please respond quick as most of my banking is linked over to the sim.

Hi,
I have paid 1775 rs for new connection of DTH in online. i did not get any communication message, call and mail from airtel. When i called to customer care they are not providing proper details. After 4 days also there is no progress. Finally i have asked refund the amount but that customer care employees said they dont have that option. I dont have patients to speak with airtel customer care.

My number has recycle
But I need same number
My airtel number [protected]
Please help
Airtle not informed me
No contact for my airtle sim card deactivation and resycel
My number has recycle
But I need same number
My airtel number [protected]
Please help
Airtle not informed me
No contact for my airtle sim card deactivation and resycel
My number has recycle
But I need same number
My airtel number [protected]
Please help
Airtle not informed me
No contact for my airtle sim card deactivation and resycel

Hey! I am start using airtel instead of jio as jio giving huge offers to us. So after using airtel i am loving its speed but then from last two months speed going worst and worst its like i am using jio so i am decide to complain and then i were complain on customer care about two times i get ok ok result but after then i am complaining on form i am wishing positive results from airtel

My consumer id is [protected]. I am booking a call for new installation on 4th June. But yesterday I mean 5 th June at 7:35 pm I received a sms from you that as per my request my call has been cancelled. But I am not cancelled this call. Then I called airtel dth customer care. Airtel customer care executive told me that my call is not cancel. Then 8:30 pm your technician installed airtel dth connection. But no recharge. What's service is this. Till now airtel dth connection not activated. And the service centre's name P.c.Dey private Ltd. Habra deshbandhu nagar. Phone number is that dealer's [protected].

Dear Sir/Madam

Requesting you to provide call logs of the month may 1st to June 6th for the airtel number [protected], as I lost my call log and the contacts to below email id :
Naveenkumar.[protected]@gmail.com
I would request you to process this as soon as possible as I have the urgent things to do and the problem is I don't have the call logs to call the important persons which I haven't saved please i would be grateful if I have got the response sooner.

Dear sir/Madam

I am reaching out to you regarding my mobile services (service provider – Airtel). My mobile number is [protected]. My mother’s number is linked with my number under family plan. Airtel generated the bill for the month of April which was a shock of my life. I received a total bill of around Rs 5, 200 out of which around Rs 3, 800 was charged for SMS at Rs 5 per sms. Airtel is claiming that we sent around 789 smses.

I would like to inform you that we have not sent any messages and sending so many messages within few days is impossible. Especially when there are likes of watsapps and other message services. All these charges are levied on my mother’s mobile number when she was in Jammu. She is not very comfortable sending text messages so there is no way she will send 789 odd text messages. I also reached out to airtel multiple times but every time they tell that these are valid charges. I am forwarding one of the emails below.

I request you to kindly look into this matter. I have been paying my bills regularly but in this case I have not paid this bill yet. It would be great if you ask Airtel to deeply investigate into the matter and resolve it as soon as possible.

Thanks and Regards
Avni Singh

I was rch with amount 399 according to airtel pack benefits but he did not provide benefit offer name is norton security antivirus for 1 year i was calling many time in helpline but he was always asked wait and at last try know u r problem is solved and some many execuse used THE team leader name abishek this type of excuse used so pls help me for this problem the offer benefits add still shows in app in browsing rch but he did not provide by airtel ...

I am sankar.
I have moved from BSNL to airtel network, post activation(30/5/2019) my data is not working. i went to airtel showroom(Iyyappanthangal, Chennai, Tamil Nadu 600056) and they give a new sim card. After few days the new one is not activated, again i visit to the store, they told me to wait for one more day. Again i went, they gave one more new sim card. I got a message from airtel, sim change is in progress(05/062019). But til now this is not yet activated.
Showroom peoples are not picking the call.
This is very very worst service from you end. Highly disappointed. Kindly help me to move to another good network ASAP.
Mobile : [protected]

Dear Team,
I am not able to send any message through my airtel number. my number [protected].
Hope will get it resolved soon.
Though I am able to call through mobile. As well as I am able to access the internet connection on my mobile. I rarely send sms through mobile, but its not sending from mobile where as from other sim of same mobile I am able to send message.
Mobile: Honor Play