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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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L
ldsahoo79
from Delhi, Delhi
May 19, 2019
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Address: Khordha, Odisha, 751031
Website: www.airtel.in

Airtel digital tv shows error code b001 the complain was filed on 13th may 2019 through customer care and get the complain code 89074826 but after that no response and communication received. Every day their customer executives are committed that within 48 hours the problem will be solved. But every day deducting the rental charges. What is the sol
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    Levin Kuruvila
    from Mumbai, Maharashtra
    May 19, 2019
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    Address: Seena villa, vetticode po, kattanam, Alappuzha, Kerala, 690503

    I brought an airtel sim card a few days ago and i did my first recharge for it right away. But even afte 4 days, i have not recieved my recharge of 1.5 gb per day. I guess its a problem with frc. Please resolve my issue. My simcard number is [protected]. My alternate number is [protected]. Please get this done as fast as you can... I have importent things in the coming days and i need my sim card fixed. Thankyou...
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      O
      owais4321
      from Mumbai, Maharashtra
      May 19, 2019
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      Address: Mumbai City, Maharashtra, 400053

      I had this loop number around 6 years . I had linked this number to my aadhar card . I would like to get this number back. This number is not taken up by anyone, and the number is unreachable. I would like to get this number back. As you know loop mobile is no longer in existence and it is acquired by airtel. I would be glad if airtel could arrange the same number for me. I am ready to give all my documents for the same
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        D
        Dev1685
        from Ahmedabad, Gujarat
        May 19, 2019
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        Address: E-501, Keshav Apartment, Ujala Circle, Sarkhej, Ahmedabad, Gujarat, 382210

        SET-TOP BOX CHARGES
        CUSTOMER ID: [protected]

        MY AIRTEL DTH SET-TOP BOX STOPPED WORKING SUDDENLY. THE COMPLAINT LODGED WITH CUSTOMER CARE TO LOOK INTO THE PROBLEM. THE SERVICE ENGINEER FROM AIRTEL CALL ME BY THIS NUMBER [protected] AND SUGGESTED TO BUY NEW ONE OR SECOND HAND. HE MENTIONED CHARGES OF 350/- FOR SECOND HAND AND 1650/- Rs WITH 6 MONTHS WARRANTY.

        I WANT AIRTEL TO CLARIFY THE FOLLOWING STATEMENTS MADE BUY YOUR EMPLOYEES (CUSTOMER CARE/SERVICE ENGINEER/AREA MANAGER etc):

        1. How does AIRTEL have the ownership of set-top box after charging the customer with full market value of set-top box?
        2. Why AIRTEL does not take ownership of faulty set-top boxes and their maintenance?
        3. Why AIRTEL supplying set-top boxes with 6 months warranty? Why customer forced to accept such vulnerable boxes?
        4. What does AIRTEL do with the set-top boxes collected upon DTH disconnection?
        5. If setup box belongs to Airtel, then setup box maintenance comes under airtel.

        Please listen to recent call data on this customer ID for further clarification.

        This is very very unfair business AIRTEL is doing with its customer. Please look into the issue and replace my money without any further delay.

        Thanks & Regards,
        Devendra M Joshi
        [protected]
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          krishak bardewa
          from Barddhaman, West Bengal
          May 19, 2019
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          Address: Gangtok East sikkim, 737101

          I have lost my sim Airtel number [protected]. I lost my phone in train. Plz block my phone number. For further information plz contact [protected]/[protected] I have lost the number when I was traveling in a train to NJP from ghawati. I would like to tell it's was my precious phone. I would be greatful i[censored] block my sim. And help me to take another sim
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            S
            Sanju. R
            from Bengaluru, Karnataka
            May 19, 2019
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            Address: Tumkur, Karnataka, 572102

            My airtel network sucks every time. They call it India's fastest 4g network but it is the worst network i have used.data speed doesn't go above 50kb/sec. Worst experience. The customer service say it is because of congestion. How are u leading the company if you can't solve your network problems. From day 1 of my unlimited pack i have not been able to completely use my data pack. What kind of data service is this and u call it India's fastest 4g network. My city is a smart city and here u can't satisfy customer services means ur company is not fit for calling fastest 4g network.
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              L
              Ltlo
              from Delhi, Delhi
              May 19, 2019
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              Address: Kohima, Nagaland, 797001

              Dear team,

              With due respect i hereby submit my grievances for your reputed company prompt necessary action.

              That, in the year 2017 february a man numbering 6-10 persons claiming themselves as an employee of bharti airtel called me from kolkota as stated by themselves and some from noida and gurugram.

              They convinced me and a deal for installation of 4g mobile tower at my premises was assured to me.

              Since february 2017 till date may 2019 i have paid and deposited a huge money as per their demand and direction since they have taken the name of bharti airtel (Papers of proof certificate in company name is available with me) but even now there is no result after this much of pending reason after another reason.

              Hence, i request your esteemed authority to kindly look into my genuine problem which i feel now is being cheated by this people. Now they have started for cancellation proposal.

              They also issued me many documents, proposals, noc, trai papers, dividend prize e brouchers, letter in email, all this soft and hard copies are available for witness.

              This people are still in contact with me through phone etc.

              Thus, i earnestly submit this complaint to your esteem higher company authority for speedy action at the earliest possible time.
              Airtel customer support has been notified about the posted complaint.
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                R
                raviseema
                from Hyderabad, Telangana
                May 19, 2019
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                Resolved

                Address: 11-414 satyasai nagar, 507301

                My number is airtel number my is loss my number call detales is araged and sms derek's is also araged please provide my number may 2019 call and sms outgoing and incoming calls and sms detales plese prvied imp call detales and sms matters my phone is loss l am a business man important business deling numbers and sms chat history please provide last 15days
                May 25, 2019
                Complaint marked as Resolved 
                [email protected] My Number 9494045556 Seemakurthi Ravikumar
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                  G
                  Gautam Doke
                  from Mumbai, Maharashtra
                  May 19, 2019
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                  Address: Jawahar nagar hussain Tekri khar road, Mumbai City, Maharashtra, 400051

                  My prepaid recharge goes to unknown number but i selected my friend number through my airtel. Please help me. I want refund from airtel. They cheat me. Through there my airtel application. I selected my friend number for recharge but after recharge done it show someone else number. Unknown person number. I am giving you that person number -[protected] this number to whome my recharge gone. But i wanted to recharge my friend number her number is [protected]. I want immediate refund from airtel.
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                    V
                    Vatsal Chapanery
                    from Mumbai, Maharashtra
                    May 18, 2019
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                    Address: kamrej char rasta, Surat, Gujarat, 394185

                    By mistakely an airtel merchant account has been created.I want to delete it.

                    Dear Merchant, You are now an Airtel Payments Bank Merchant. Your account details are 1. Merchant Name Vatsal Patel 2.Shop Name Car asesari 3. Bank Account Holder name Vatsal Patel 4. Bank account number [protected] 5. IFSC Code SBIN0011017. Please generate your mPIN to start with transactions. Your default mPIN is : 1939

                    By mistakely someone has created it.
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                      Navneet Chandak
                      from Mumbai, Maharashtra
                      May 18, 2019
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                      Address: Supertech ecociti, Gautam Buddh Nagar, Uttar Pradesh, 201301

                      My airtel dth customer id : [protected].. From one tv i have selected pack costing rs.332. On 23rd mar'19

                      However the request not changed since last 2 month and approx rs400 getting charged that to channel i want is not coming

                      When i called customer care they are saying all old request is cancelled and they do not have trace for same.. Its unnecessary loss to me for continueous 2 month.. Request help plz
                      Airtel customer support has been notified about the posted complaint.
                      Still not got Resolution for the money which i have lost
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                        Manoj Pati
                        from Kolkata, West Bengal
                        May 18, 2019
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                        Address: 299/1 , BANA DURGA MANDIR LANE, South side of Kalinga Stadium, Nayapalli, Bhubaneswar, Khordha, Odisha, 751012

                        I have an airtel dth connection. I am not getting signal and complained about it since 11th may. Its a severe cyclone occured here in bhubaneswar on 3rd may due to which it happened. I called them several times, mailed them several times. Each time they assured me to resolve my issue. Everytime their customer care executive told me to refer my case in priority and each time they promised me to solve it within 24 hrs. But till date they failed. It seems they dont have enough man power but continue to make customers fool to resolve issue as earliest. Had the told me the actual fact, i may arrange a local mechanic by my own to resolve my issue. Instead, they are just lying everytime, giving hopes only. If they fail to provide me service in time, why should they charge money for those lost days signals since 11th may. Is nt it illegal? If i resolve it by my side why they would not be responsible to pay that expenditure? Because being a customer i can not wait for more days as i have lost my trust in them. When we have no sufficient balance they immediately dusconnect our signals then hiw can they claim the money fir those lost signal days?
                        The manner, the attitude, the response, the service, all are the worst that i felt.
                        I would never recommend anyone to be a customer of such irresponsible, unethical, unproffessional, lying company if airtel dth.
                        Airtel customer support has been notified about the posted complaint.
                        May 22, 2019
                        Updated by Manoj Pati
                        The airtel team have not contacted me till now. I had to resolve the issue by myself by paying fee to a local mechanic here. Even the organization does not have a general coursey to reply to my mails so far.
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                          FAIRPLAY ARENA
                          from Bengaluru, Karnataka
                          May 18, 2019
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                          Address: JP Nagar 8th phase near kothanoor dinne temple, 560078

                          I have made 2 payments to airtel 4808 and 3003 for two new connections but their executive cane and said that in this area they cannot give the connection and promised a refund within 7 working days

                          It’s been 1 month now and no refund has come
                          Kindly assist

                          Airtel update: activation/advance rental fee refund of rs.4808 for your airtel fixedline/broadband account [protected] has been initiated via online fund transfer. Reference no.:[protected]. The same will be credited to your bank account 6413 on or before 14-apr-19.

                          Airtel update: activation/advance rental fee refund of rs.3003 for your airtel fixedline/broadband account [protected] has been initiated via online fund transfer. Reference no.:[protected]. The same will be credited to your bank account 6413 on or before 16-apr-19.
                          Airtel customer support has been notified about the posted complaint.
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                            Ashroy
                            from Delhi, Delhi
                            May 18, 2019
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                            Address: 411018

                            The internet speed has been terrible since past 1 month. 4G isn’t working at all and 3G is also pathetically slow. It takes hours to load anything for that matter and is really frustrating. Its sad to say that Airtel has been really disappointing nowadays. Requesting you to Kindly do the necessary at the earliest.
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                              Ravi seema
                              from Tanuku, Andhra Pradesh
                              May 18, 2019
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                              Address: 11-414 Aayya Sai nagar near post office, 507301

                              Please provide my number [protected] call females may-01-2019 to may-15-2019
                              Please provide call list and SMS list
                              My mail I'd [protected]@gmail.com
                              Please provide outgoing calls and incoming calls and SMS detales my name is Ravikumar aswaraopeta 507301 telangana my phone is loss please provide
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                                Srujan Kumar K
                                from Bengaluru, Karnataka
                                May 18, 2019
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                                Address: Bangalore, Karnataka

                                I have airtel dth account [protected] with the balance of rs487.24 and still, the status shows suspended on ivr and self-care portal. Initially, the technician came and told its cable issue, replaced it and charged rs180/-, even after that the service is not restored. I have made enough calls and also emails.

                                This is a very careless attitude and i don't see any resolution. Every time i call, a new representative comes and he/she doesn't know the history properly and they say in one hour it will be resolved.

                                When i asked rs180/- i spent was just because they have not checked the error properly and just did it as a routine fix. And that didn't actually solve the issue. When i asked to return the amount, they said technician has come for we charged. This is just being taken for granted. They simply charge without providing a solution.

                                I want to close this service after they reimburse the amount. I am also looking at closing all the other channels to which i am subscribed with airtel.

                                Even after they solve the issue. I will suspend this service as they simply say we restored. I want them to pay a penalty for negligence and careless attitude.
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                                  S
                                  sadique ali
                                  from Jammu, Jammu and Kashmir
                                  May 18, 2019
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                                  I have done lifetime validity plans

                                  How dare airtel stop incoming calls for a prepaid number when there is validity till 2037. Airtel is harassing it's customers to get a minimum recharge to get back incoming services. Where on earth is there a rule that u can block incoming calls for a prepaid number which is active.
                                  I will definitely lodge a complaint in the consumer court. I will sue this bloody company. Exploiting customers has become a game for you companies. Your...
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                                  Kumar46martin46
                                  from Delhi, Delhi
                                  May 17, 2019
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                                  Address: 5/2 2 b cross kanakadasa layout lingarapuram, Bangalore, Karnataka, 560084

                                  Requesting send my issue to the ### in airtel ceo or any escalation put this in to der ass alteast der ll speak up from der mouth not like pariot who keeps on repeating from past 1 year.. Im not staying in forest i stay in lingarapuram as soon as i enter my house there ll not be any network in this 4g bloody learn from other network operator.. Ill inform all airtel is number one ### network . Ill not stop c wat n all i ll do.. Phone no [protected] ask ur ### ceo to call me
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                                    Gias
                                    from Mumbai, Maharashtra
                                    May 17, 2019
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                                    Address: H.No 107, Street No-2, Jaswant Nagar, Garah, Jalandhar (PB)-144001, 144001

                                    My airtel digital id is [protected] (S mandal). On 11 may 2019 i changed my plan by selecting individual channel. Some of the channel having error code b001. Accordingly i lodged a complaint 88990145 on 11/5/19. Accordingly service engineer visited my house and change the set top box. Except one channel "sudarshan news channel, channel no 327" has not shown. The error is channel no 327 is not available". The service engineer told me it will be rectified after some time till the evening. But no resolution till monday was done. Accordingly i lodged a complaint again on 13/5/19. Complaint no 89074883 is still open and no resolution has been escalated till 16/5/19. Again i lodged a complaint 89196211 on 16/5/19 accordingly service engineer visited my house and return without any resolution and told me it will be rectified till evening. I call customer care and also to nodal officer again and again but problem not yet escalated. I enclose a video regarding the problem fr ready reference.
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                                      Avtarsinghchambyal
                                      from Shimla, Himachal Pradesh
                                      May 17, 2019
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                                      Sir kindly take stringent action against number [protected] as this person is harassing us by missed call at day and night.When I am calling back the person is not picking up phone.So, please take some strong action which should be an example so that no one get courage do such things.
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