Airtel Complaints & Reviews

Dear NodalOfficier,

This is Bhoopathy, am using [protected] for around the past 13 years.
In the last month, I have charged a huge amount as a bill of Rs.8576.

I have activated the Zero rental international roaming on 28th April 2019 through Airtel mobile App and went to the UK and came back yesterday.
While activating in the Mobile app I seen the standard rates are application only and no other conditions.
I have set my credit limit as Rs.3600, but while roaming it crossed that and charged more.

Actually, I did not use any Airtel services during my travel it happens accidentally in the background.

I called customer care and informed about this. At that time they saying credit limit not applicable for international roaming. But while activating in the Mobile app there is no terms and conditions.

It is purely a mobile application issue. The credit limit is mainly to avoid huge bills, but without user information, the functionality got stopped.

since there is no proper information to the user about the terms and conditions. There is no “*” mark or link or even a word about the other charges and conditions.
I have attached all the screenshots.
It is a very huge amount for me, I can’t able to pay it. Even I not used your services actually I am ready to pay my credit limit amount Rs.3600.

So consider my request and please waive off the amount above the credit limit.

Otherwise, I have no other option to proceed to legal proceedings with the proofs with the help of my layer.


Thanks,
Bhoopathy

Dear sir
I make a recharged on wrong number [protected]. I make the recharge through paytm. I tried to contact through paytm Service provider.
But still problem not resolved.
Please reverse the amount.
Mobile No:[protected]
Company Name:Airtel
Mode:Paytm
Order id: [protected]
Thanks
Kumar shailesh

Dear sir/ mam
Mane airtel wallet mai apne personal account se 2000 amount add kiya aur mobile recharj karna chaha lekin nahi huwa amount other bank mai transfer karna chaha vo bhi nahi huwa 1 year se jada yani 14 se 15 months ho gaye hai mera airtel wallet work nahi kar raha hai mera pesa 2000 wallet mai fasha hai mujhe mera pesa wapas chahiye airtel se

Am not using any service from Airtel since 2017. But on date 08-oct-2018, A Transaction started of Rs.451.05 has been done on my Hdfc Credit Card every month. www.airtel.in (PGSI). How is it possible? I have not received any invoice or Bill from Airtel since 2016. Where from did you collect my Credit Card details

This regarding airtel's unfair practice of activating (My post paid mobile connection customer id : [protected]) and auto renewing international roaming process, when i asked the customer care about activating international roaming, they said there is no specific request needed to activate from the country of travel, it will get activated as soon i reach the traveling country (Bahrain via muscat), so based on the travel plan (24th april till 4th may), i was suggested a 10 days pack, which in the email i received in general mentioned it will get auto renewed after 10 days (But didn't specific which country timezone it will consider), to my surprise i didn't get any prior intimation from airtel on when the auto renewal is due, and the auto renewal happened without my knowledge, since i'am not aware when the auto renewal happened, while i was travelling from transit countries and the time zone are different, as a customer i should be made aware when the auto renewal is due (Exact date and time or time left before auto renewal kicks in), so that i can take necessary action to deactivate, in this case i was denied the opportunity since everything happened without my knowledge and prior intimation.

Its unfair practice of airtel for not giving clear and prior intimation of the upcoming auto renewals for international roaming packages, i had a bill shock for supposedly (According to airtel) crossing couple of hours after auto renewal due date and time (Which i was not aware of).

Airtel prepaid recharge for the number - [protected] for an amount of rs. 399 dated 26 th may 2019 was made with the transaction id - p1905261137327052596647, and a message mentioning "transaction failed" was delivered and hence a new transaction was made dated 27 th may 2019.
The failed transaction has been displayed in "phone pay" app as "transaction successful". Since, i have made a new transaction, request you to address the issue by reverting back the amount for the failed transaction and oblige.

I have postpaid connection since 1 year, and due to delayed payment by 2 days my services has been barred, now when i went to airtel store in pimple saudagar, representative told me to raise a email request for transfer of postpaid to prepaid, i have raised email and still havnt got any response yet, i wish reliance jio break bones of these cheaters in the market. On airtel website it says that for postpaid to prepaid i have to visit airtel store, and airtel store these # incompetent loosers say that i have to email the request.
If i dont get proper assistance i will not hesitate raising the case to the court.
I have all telephonic recordings, and video of how they treated me at airtel store. If this is how you treat a privilaged customer, god knows you might be abusing normal regular customer. Airtel sucks a big time...

Have courtesy and respond you #, "wanna be professionals, with junkies sitting on tables"

Gulshan nihalani
[protected]

My airtel no is [protected], i have always complaint regarding excess bill of airtel mobile. Before last month, my bill plain was of rs199 and my add on no rs 99/- and unlimited calling these two numbers, even they were charging for these two internal calling. So i selected to port and they offered me rs 399/- and give 50 discount means 349/- and 199 for my add on number plus gst and in this plan, they offers unlimited calls and 50gb data every month for 6 months. So they assured me that my bill will be 646/- including gst which must be fixed every month. But now again this month my bill is 1192/- no isd calls and balance gb was there. So how should come 1192/-. When i sent message for port, their executive called me and try to convince me, and said that it is technical problem, so you should send mail to airtel. But i already irritated their services and denied to do this. I want to tell that airtel is cheating genuine customers by post paid bill. Please take action against them

Its been months we are facing issues with this horrible network! There has been no action taken against. Raised complaints multiple times across multiple areas. There is not one response given.

No network at ecospace, pritech or the surrounding bellandur area, same with the network at jayanagar, ashoka pillar.

Hoping for a resolution for the choppy network and the 4g connection.

Previously i used to pay 250 rs per month for dth package. Now trai introduce new system and my bill increased by 600 per year. Trai is always bosting that price will reduce due to new system but here price is increased and dth service providers are making money.in their package sports channels are not included and to view world cup you have to pay extra. World cup every 4 years still dd is not showing and asking to pay to stars. Any feedback.

Hi, this is sujoy roy, from basirhat (Pin-743411).
My airtel no:-[protected]
I haven't use internet service as like normal, its very bad service from airtel, when i activate data service plan for this number, then i'm still a fool over 30days. I complained coustomer care service but no result. I think west my time and loss money

Attached screen shots to see how much speed this service actually i get every time

Sir i bought a sim last month. I go aboard after 2 -3 day when i return back after 1 month my number not working what i do. I want solve my problem as soon please do something as soon as possible. Is any plan that my activate my sim for a year cause i go aboard regularly.
So i want a data plan which activated my sim for my life time or at least one year.

Hi,
I took an airtel corporate connection in 2016. The plan was of 256rs. First of all without taking my consent the plan was changed after a year to 265. Thats okay, i accepted that. Now this month i got a bill of 324rs. May i know the reason? I have nit used the entire data and hardly made 15 calls in a month.

I need proper justification and action else i will cut this connection.

Also i would need the bill to be revised.

Regards
Prienka bakshi
[protected]
Email - prienka. [protected]@gmail.com

I had relocated from hyderabad to noida and my netwrok was pretty bad, i contacted cs and they asked me to change the sim. I visited the airtel store in noida sec18 and they asked me to take the higher postpaid plan than i was currently and told me the benefit of amazon prime subscription. Now when i am trying to take the subscription the cs is telling me it is not valid on this plan. Seems like a straight fraud by the store guys. My bill has reached 700 rupees for now reason and i am not even getting the benefit even when my airtel app shows it available. Need my refund and get my number ported, airtel sucks.

Sir,
I bought Airtel broadband services last week, By Agent Vikram ph no.[protected], his team includes Karthik ph no.[protected] and Lokesh [protected].
Before payment Vikram had told that he will get free Amazon prime for an year and free netflix for a month. It is a week. Everyday the team say they will come and put otp and get amazon prime service. I have made more than 50 calls and Vikram and team have not come. They dont pick our calls now.
If possible, I would like to cancel airtel and get my money back.Horrible service and insult to consumers.
Sudha Murthy
[protected]

I requested to link my number in family plan, they even visited my home to link. But every month i am being charged rs 290+ as postpaid bill which i have been requesting to put under family plan. The response from airtel store opposite dav school, bathinda is that they will call me back after resolving the complaint. But i never receive any call from them. Poor service.

On 19/05/2019 i got recharge by paying rs 235 but in boath a/c rs116 balance is shown where as i recharge only one
The existing connection was valid upto 25/05/2019 and recharge should be effective from 26/05/2017
While searching channel in offer adhyatam tv was shown in list in the offer but in tv it is not shown
It is requested recharge of con no [protected]-01 be done only
Confirm recharge will be effective from 26/05 and not from the date of recharge
Look whether adhaytam tv is available in offer as is shown in the list shown

When i am selecting channels of my own choice there are nfc charges of 179rs. While choosing customized channel pack provided by airtel there are no such charges includes. Selecting of own channels has no ootion for long term package while the customized pack has long term package. Why this difference and what is the use of selecting own channels and paying the unnecessary charges. Is this approved by government if yes provide the details with document copy from government

Sir meri call ([protected]) ko airtel walo ne kam se kam 2 month hone wale ha outgoing call block kiye huye. Abi tk meri problem inho ne resolve nhi ki. Me complain kar kar ke thak chuka hu. Ye meri sim business purpose ki ha. Muje shak ha ye airtel dth ke tsm, asm, ya zsm ne block krwayi ha kyunki me airtel dth ki trading krta hu. Ye sab kam mera communication gap ke liye kiya gya ha. Agr ap meri problem resolve krwa do to apka bahut bahut shukriya hoga

My signal which is not coming from 3rd may 2019. I registered complain on 15th, after which i everyday called 2 times. But every time your employees said tomorrow it will come. Very deeply hurted i request you to kindly remove my connection as the world cup is coming i am going to take tata sky connection. So please i have humiliated a lot by calling to you various time. So please..,..
My registrar mobile number-[protected]