Airtel Complaints & Reviews

Hi, I am staying abroad and my airtel sim is damaged and not working anymore, I don't have my immediate family members staying in India, but when my friends visits airtel showroom to apply for duplicate sim with my addhar and letter, they are not issuing. Is there anyway i can get duplicate sim ?

There is no internet at my home for 10 days and no action has been taken on it. Previously it was maintenance issue(starting 26-May) which was not resolved but ticker was closed. On 30th May, I made new complaint and I can trying to follow up on daily basis but no resolution is provided and every time I am being asked to wait 24hours for resolution but complaint is never looked into and no engineer has visited my placce. I did not expect such a bad service from Airtel.

Kindly look into this complaint on priority and take action so I can use internet service promised by Airtel which Airtel is not able to fulfil.

Maintenance issue ticket - [protected] - This was closed with no resolution.
New Ticket number [protected]. - This is open but no solution even after daily 2 follow ups.

Hi,

I'm used the airtel fiber. Due to relocation i requested for the disconnection. But still no proper response form the Airtel customer service team.

Also they promised to provide separate relationship team and call will be connected in 60 sec. But i tried from last 5 days no calls picked and not geting proper reply.

They are continously sending same system generated mail with some procedure. but its not working in their application.

they told to pay billed and unbilled amount also. Same i have paid. But still no reply from their team.

Airtel Black ID [protected]

I have recharged my pre paid number [protected] on 29th May for Rs.2900 which is acknowledged by their customer care. But still my calls were not going through. They repeatedly said your pack is expired and asked me to recharge. Out of desperation I have recharged again for Rs. 299 which is acknowledged. What happened to my recharge of Rs. 2900. Please help.

My airtel prepaid (karnataka) does not connect to bsnl landline numbers in kerala. Call just does not connect. This is happening for the past few months

Tried calling customer care multiple time, but to no avail. Customer care is pathetic and instead of creating a ticket, they just say someone will call back and address my issue. I have called customer care 5-6 times now, but no help. They are not able to talk properly as well and disconnects while having the conversation.

pls help here

I am writing to express my dissatisfaction with the service I have experienced regarding my Airtel broadband connection. I registered for a three-month plan and completed the payment on May 22, 2024, at 6:30 PM (Payment Receipt No.[protected], Order ID: 21-[protected]).

Since making the payment, no technician has shown up for the installation. Appointments have been repeatedly rescheduled, and the technicians have been unresponsive and rude. They are not answering our phone calls when we attempt to follow up, which is extremely frustrating and unprofessional.

While your customer service team consistently apologizes, I have not received any effective assistance or resolution. As of today, I have no clarity on when or who will install the connection.

It is quite ironic and unfair that the company charges customers for late payments, yet there are no repercussions for the service delays from your end despite having received the payment in full. This is not acceptable, and I believe customers should be compensated for such delays.

I urge Airtel to take immediate action to resolve this issue. Please provide a definitive timeline for the installation and ensure that the service will be executed without further delay. Additionally, I would like to know the process for claiming compensation for the inconvenience caused by this delay.

I am trying to get my wifi connection[protected] closed as I will be shifting to other locations and after talking and wasting 1 hour of time they are not ready to close the connection.

I accidentally recharged a wrong number through Phone Pe app.
Phone pe support didnt help much but provided Airtel Reference number
Reference number : [protected]
I tried to reverse the transaction by sending WRR message on 51619 but it returned with response "No such keyword found. Please try again with correct Keyword. Thank You."
Tried contacting on email but receipent email is full and cannot accept mail.
Tried calling numbers provided on this forum but didnt got connected.
Wrong number recharged -[protected]
Transaction Id - NB24052512055413903878782
Airtel Reference id - [protected]
Amount - 299
Right number - [protected]

"You are not allowed to make phone calls to this number. " recorded message am receiving.

Banking sms not receiving- bank side saying sms has been sent from their end.

E-sim iphone. Airtel app and in person visit to store not helpful. Not sure which email address to contact further more. If possible help.

I want to raise dispute against upi transaction but this is continously denied to given me dispute form or any other alternative way to against this fraudulent upi transaction.

This bank is helping fraud.
Request rbi to look at this illegal activities of this bank.
This bank is not following rbi rules

Hi there,

My name is Chandra Shekar S., and I have been a loyal Airtel customer for the past 9 years for mobile services and 1 year for broadband services. I am writing to bring to your urgent attention an unresolved broadband internet issue that I have been facing since May 18, 2024.

My details are as follows:
- DSL Number: [protected]_wifi
- Landline Number: [protected]
- Account Number: [protected]
- Complaint Number: [protected]

I raised a complaint through the Airtel Thanks app immediately after the issue began, but despite my numerous follow-up calls (8 to 10 times) to customer care, the problem remains unresolved. I was contacted by an engineer only once, and since then, there has been no further communication or resolution of the issue.

I am extremely disappointed with the poor service and the lack of effective communication and support from Airtel. As a result, I am reaching out to you directly in hopes of a prompt resolution. I am requesting that this issue be resolved by today at 7:00 p.m. If the issue is not resolved by then, I will have no choice but to take further action.

I trust that you will address this matter with the urgency it deserves and restore my broadband service promptly.

Thank you for your attention to this matter.

I am writing to express my deep dissatisfaction with the ongoing issue regarding my broadband service, which has been non-functional for the past five days. Despite numerous reminders and follow-ups, there has been no effort from their side to resolve this problem.

This prolonged outage has significantly impacted my ability to work, and I have had to incur additional costs for mobile internet to meet my daily needs. This situation is highly frustrating and unacceptable, especially since I am paying for a service that I am not receiving.

I request that you take immediate action of them and need compensation. Additionally, I expect compensation for the downtime and reimbursement for the mobile internet expenses I have incurred during this period.

They just keep on rescheduling the dates and not working at all and I’ve attached the evidence

We are not getting the stable 5G network in our area. Yet a times, getting the 4G connection itself is a challenging.

I am here complaining on company "Airtel" about the network disturbances. As per their commercial advertisement, they should be providing the good network coverage even in forest areas but unfortunately, their network is not even reaching till our apartment in Dasanpura, Bengaluru 562123.

Did recharge on wrong number, need it to reverse to valid number

Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

Mahesh N
Cell No [protected]

Hi my airtel mitra lapu suspende please chek and unsuspend my airtel mitra lapu ...lapu number/[protected]...shop name/shivani telecom

All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me

I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
I talked with airtel, and cred both refuse to refund or transfer in my original number.
Kindly help me to getting refund or recharge on my original number [protected].
this happened because that number was saved in my mobile by same name

Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply disappointed that Airtel has resorted to such an obstructive course of action.

Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
People living in nearby houses will have to suffer a lot,
The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
If you don't stop working immediately, you will face many problems.

We have attached the receipt copy of the application to this complaint.