Airtel Complaints & Reviews

Succesful recharge of 128/- was done through phonepe for number [protected]. But while calling it says no sufficient balance please recharge. Solve this issue immediately.

1. Airtel Customer service is not responding to calls & my email is not registered with prepaid account response when its actually registered !

2. Also, Airtel helpline number is not providing option to connect customer care executive

3. Worst Customer Service - No Support in Abroad paying monthly 799 international pack and domestic pack is also active 2999, Still call service is stopped

I booked a airtel broadband connection on 11 september and i have already paid for it rupees 1769 my registered mobile number is [protected], Xtream fibre ID [protected], order ID 21-[protected] . But when the engineer came to install it they said it could not be installed at my address and assured me that i will get my refund back but i have not received it yet please help me to get my refund back ....

Hi, Team,

I'm using airtel 4g hotspot past 2 years and the network speed is okay but past 2 month am not able to open any page because the internet is very slow. I'm not able to continue my daily work. I tried contact so many times to the customer care and but no response from them.

My mobile number is [protected]

I am facing internet connectivity issue since last 2 days. I'm unable to connect to the internet and unable to do any tasks. I'm a student and facing such an issue is really disappointing I even tried to raise complaints but all in vain. Airtel customer service is too bad. They are not even replying. I even sent them screenshot of my location and all the issues. They neither tried to solve it nor did they bother to reply. They show in their advertisement about being the leading network and all but are doing fraud. They just charge the customer with high price and in return, provide poorest connection. Is this the way to deal with customers? Really poor Airtel.

I have recharged for 1 year with 2 GB/day per day plan but the internet is not working properly. It is working worst than 3g.

I have raise many complaints on Airtel support.

I have Airtel no. Iam not using any isd calls and another service which is payable but my unbilled amount increasing day by day when ar starting contact to customer care they said you are not using any isd and another addon service suddenly yesterday they said you are using isd calls i have close isd service on my no. But I was not using any isd service and not done any isd calls i don't know how they are saying that iam using isd call they are not helping me only after generating bill we will track issue but iam in mental stress if someone using my no. By hacking and do some illegal activities what will I do do something about this if problem not solve iwill file case in consumer court

My internet is closed from 3 days and i talk with airtel customer care and they misbehave me
i have loss my recharge and money and time
now they closed my sim also
i want to back my loss
airtel chear me
fraud company airtel

What a worst service airtel is providing... Despite of passing more than 2 weeks my issue is still not resolved and i
DTH reinstallation is still pending..

And even they are not allowing me to port my number in othe service provider..

They are only lodging a new request day by day...and the earlier one are being closed si ce 25.08.2022

I will recharge ([protected])yesterday Rs.-181/-(1 Gb/day 30 days)...
But today service not active...

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 1799
Correct number — [protected]
Google transaction id — CICAgJCssu2QcA
UPI Transaction ID[protected]
Upi id —[protected]@okicici

I didn't get Amazon prime membership on recharge of broadband connection of ₹1500

I read a news of Airtel sms job regarding work from Home in a website so I called there as I was in need of job.that person called me today, you have to pay 1850 for registration then there will no another charges. So I paid it then another person called from mobile number and demanded 9050 rupees for insurance and said it is refundable but I opposed for this charges and didn't refund my money..that fake people use ur brand or company name for money..
Pls look into this and take action

Need your quick assistance here. The agenda is to convert prepaid #[protected] to eSIM, at the earliest.

The email address registered for the number #[protected] at the purchase order has a spelling typo error, which has unfortunately led to invalid email id registration. Keeping the agenda in mind, the first approach is to SET email id correctly, to proceed ahead .

Action Taken To Update Email ID to "[protected]@gmail.com":

On Friday, 9th September, a call to 121, was made and a request to update the email address has been put across. I was informed, text message would be sent on the number within 8 hours, asking for a CONFIRM response to it.
On Saturday, 10th September, after continuing to wait for the text message, a call was put across to 121, asking for the same request. This time an affirmation was given to me, text message would be sent on the number within 8 hours.
After the wait was over for the next 16 hours, I called up 121 again, late evening on 10th September . To my surprise this time, I was informed that a text message would be sent to me ON or before 14th September, 2022.
For my account security, you could reach out to airtel #[protected] and confirm the confidential data (KYC)secured with you.

Please look into the problem, and do the needful.

Being new to AIRTEL is an unpleasant experience .

I have recharged my Airtel number [protected] on 08th Sept. 2022 for the amount of Rs 399 through Paytm. The recharge was done and is also reflecting in my account. My previous plan's validity was ending on 9th Sept 2022. After that the plan of Rs 399 was supposed to get activated automatically. But it is still not activated. Neither I am getting any free call nor data. While calling my main account balance is getting deducted. I also called the customer care (198) twice. But the agents are simply misguiding me instead of resolving the problem. I am also attaching few screenshots regarding the issue. Hope that the issue will be resolved soon.

I am facing broad band issues and they have not been addressed properly. CC they don't know what's the issue is and they update the issue will be resolved within 24 hrs and field engineers they don't respond at all. I have asked for connection closure if they can't provide proper customer service and they don't do it at all. Issue happened multiple times with Airtel broadband

My sim card isn't working.
The card hasn't been working since yesterday midnight. Because of that i can't call the customer care also. Please take an immediate action about this issue....

Dear Sir
I made a request on Airtel app for xstream fiber connection. Since then my phone started ringing from various representatives of Airtel Xtream. Everytime they said that connection can not be given as my area is far away from the fiber line. On September 2nd three of their representatives visited my place and said that we shall give you the connection as our senior allowed it but you have to arrange one more Connection I talked to my neighbor to apply for a connection which he did. Accordingly they completed all the formality and payment of 4000/- was made to them by me and my neighbor. Same day I got a call from their engineer that connection can not be given because my home is 250 meters away connection can be given upto 160 mtrs. I even recieved a message of cancellation of connection request, which I intimated to the representative and he again gave me assurance that I don't have to worry it's just a minor default and I will get my connection by the next day. Till date my connection is not given and application money is also not refunded. I did not expected this kind of negligence from such a reputed company. I talked to Mr Amit TSM of Airtel Xtream (mob no+[protected]. He don't even pick up my phone after trying several times and message on WhatsApp he picked up the phone behaved very badly and said connection will not be given and your amount will be refunded. He even said that you can file a complaint if you have so much of issues with airtel xtream
When I asked him why you allowed your juniors to assure me to give connection he didn't reply.
Please look into this matter of fraud conducted by representatives and TSM of Airtel Xtream company as they falsely took my money for new connection and kept on fooling me that I will get my connection and afterwards rejecting the application for new connection and blocking my hard earned money with them.
I request you to take a serious action against the company and get my money refunded with interest so that no other customer faces the same issues from such a reputed company of India.

My name is vishal khatri and i have postpaid connection of airtel and the problem i am facing is that I don't receive any missed call alerts on my number when i my mobile number is not reachable. I contacted airtel and they said that they have deactivated the service by their own side and they aren't reactivating it. Kindly register a complaint against them.
Mobile number - [protected]

I called for the disconnection of service on 25-Apr-2022 ([protected]). I was on a yearly plan but closed prematurely as I switched to another service since Airtel was not providing 150mbps in my area yet. Despite handling repeated calls, I was frustrated and maintained on asking them to close permanently and have no intention of retaining service. They still haven't closed until September.
Today they're asking me to pay the dues of around ₹326, which the system generated the bill for now.

I am again receiving frustrating calls to pay this due, both phone calls and WhatsApp messages.