Airtel Complaints & Reviews

I disconnected my Airtel fibre-bearing landline no [protected] and ID[protected]_dsl on 06 January 2024 and the excess amount that is to be refunded to me is Rs. 5941.16.
After several attempts to get my refund back, the respective service provider is giving me false promise by mail and also on social media (X). Also, I have shared with them all the respective documents for the processing of my refund amount but needless to say, they are not even giving me a proper date on which I will get my money back and again and again extending it by 72 hrs as per the attached documents.

Still my complaint is not yet been provided with a permanent solution, i think they are just doing an eye wash because im keep on facing interruptions in broadband connection and the speed os also so poor.

I want Airtel to reopen the Broadband Complaint Number - [protected], until I'm been given a permanent solution for the frequent interruption of broadband connection.

Hi, it's really painful to inform the most fraud company, Airtel is doing fraud with me. Just want to digest my 3 months recharge money. I recharged twice because of technical glinch and what my money back, but they are not doing at all. Also they are giving false comments that I got refund on 27th nov and our team is working in this. No actions have been taken. I already have shared my bank statement till 3 months that I didn't get my refund. But they are playing with customer' emotions. When they will initiate my refund and when i will get in my source account?
I want clear resolution else I will take legal actions against them and i will remove Airtel from all my family members.

In March 2023, I had requested my land line number[protected] to be disconnected. This was promptly done after questioning several times on why I want to disconnect.

But the billing for this number never stopped. A new account number was created and every month I am sent bills with penalty charges. I have written to [protected]@airtel.com. They said that will waive Rs. 2000 and rest I will have to pay. When I had paid all my bills till the time of disconnection, I don't understand why I need to pay anything. I don't need mercy of a waiver on an illegitimate charge by Airtel.

Would like Airtel to stop sending these bills and harassing a senior citizen.

Sir, This is a complaint about cheating and scam by AIRTEL for data consumption of 1 GB pack since last 3 years worth 16200/- and with penalty and compensation worth 500000/-.
The prepaid data gets consumed in the same second from 0 to 1 GB and from 500 mb to 1 GB and Aieertel keeps giving message in the same minute.
All screen shots available. This is going on since last three years after Covid and due to no courts open. This issue could not be addressed. Kindly give me a Consumer Court Case no. so that all the facts can be laid down in detail since the rechages of the connection.
a refund of 16200 may be made, and penalties will be taken seperately through the consumer courts.

Dear sir
my airtel number is [protected] i cannot recieved my upc code in my number and i called castmer care he told me my number in business rejection but why dont tell me. so request to you plz generate my upc code and solved my issue qukly
thankyou

We have Registered our complaint with Airtel on[protected] with Regards to Line Down both Network as well as Landline,

We have called the customer support more than 10 times from the date we raised our complaint, till now no one from Airtel had come to our premises, neither the issue is resolved nor our calls to the Airtel Engineers were answered.

Account holder Name: Nagoorkani G
Mobile : [protected] / [protected]
Mail id - GN.[protected]@GMAIL.COM
Landline No.[protected].

Airtel Account NO.[protected]
[[protected]_tn]

Broadband Complaint Number - [protected]

Appellate Authority
Mr. Sureshkumar B
Phone[protected]
Email - appellate.[protected]@in.airtel.com
Address: Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004.

Technical Support Contact given by Airtel - Mr. Loganathan - Mobile:[protected].

Recharged from google pay of about 319 along with their platform charges on dated 2-1-2024, money has been debited from account and processed from google pay end but yet my airtel No has not been recharged by airtel

Dear sir/madam
I'm from mumbai
My loop mobile number is [protected] and i had ported it to airtel and now my number has been deactivated. Now airtel is saying that the number has been shifted to Delhi circle. I want to activate the no urgently.
Thank you.
My alternate contact number [protected]

When I went to South Africa, I already had a negative experience with Airtel and their international roaming packs. So, in November, I finally travelled to Thailand. I don't need Airtel in Thailand because I purchased a tourist sim there. However, Airtel activated my international roaming plan, allowing calls from India, even though I was not aware that it had been activated. The Airtel corporation is now charging me unfairly for services that I have not requested. Since, I am their loyal customer for 19 years.

I paid 29 Rs for 2 gb data for one day on 02 Jan 24 around 3.40 am with transaction number[protected]
But till 9.20 pm I don't get 2 gb data.
There is no live agent to talk with. There is no subject in auto chat to resolve this issue. Phone number provided by Airtel has the same issue.
Atul Joshi

Hello,

This is Amara, I have purchased the airtel xtream 200 mbps plan, from starting day to till date not resolved the issue.

Raised multiple complaints but issue not resolved.

Regards,
Amara,
[protected]

Hi Team,

My Airtel Broadband connection is not working for last 8 days. Every day, I call Airtel Customer care at least 5 times and they give me below reasons:
1. Call back is arranged
2. Issue will be resolved in 24 hours
3. It is escalated to Escalation team

I have even tried to call local technician assigned to my complaint every day. They does not receive the call and every time, they tells me that, they are on leave or on sick leave and they will arrange some other team member to check the issue.

There is no resolution provided till today. I had shifted my connection in last month and Airtel Thanks app showed that, Airtel fiber connection is available at new address and shifting the connection is free of cost. However local technician told me that, its not available and they charged Rs. 1000/- saying, they need to get fiber wire from far point. They looted me for 1000/- extra and they just does not resolve the issues.

On top of that, if I want to disconnect my connection with Airtel Fiber then they won't re-fund the amount as well which totally sucks. I don't have any words to express anger, disappointment.

Dear Sir/Madam,
Please be informed that my sim network is not working. I'm facing a lot of problems. I'm requesting you to solve this issue as soon as possible

I'm in Saudi Arabia for doing job here.

Thanks & Regards,

____________
Fayyaz Ahmed
[protected]
+[protected]

Airtel payment Bank pr Maine oct 2022 account open Kiya tha or fir account dormant ho gya or koi transaction nhi ho rha tha na recharge or na UPI transaction to esi karna me add kiye gye 155rs Airtel payment Bank me fridge ho gye or ab us amount ki bina inform or notice diye sidhe Bank walo ne annual charges ke name pe cut kr diye
Kindly requesting you ki mere Bina wajah cut kiye amount ko refund kree

Then my SIM was not activated in prepaid.Sir, I have paid all the postponed bills.

Airtel broadband has not been working for me from 3rd Dec 2023 until 21st Dec 2023. I went for disconnection but Airtel service advisor informed me that he will provide safe custody free of cost for 90 days but they have charged me 500 rupees and they are not willing to waive off the entire amount even after sending proof. Please check the attached screenshot

After I raised a request for permanent disconnection, Airtel created a fake SR saying I wanted to resume their services but I did no such thing.

Please help me in getting the 500 rupees waived off and getting my Airtel broadband account permanently disconnected

Dear Sir/Madam,

This is to inform you that I was transferring an individual number to the corporate number and i have complete all the formality and also I followup from last 3 month but stil number is not transfered.
I want bloodly explaination that why my number not transfered from last 3 months.

The Airtel services is zero.

My name is pavani and I'm using Airtel for few years now. I'm staying in Qatar. On 17.12.2023 as I'm not able to receive OTP I recharged with Rs.500/- towards main balance. I came to India on 22.12.2023 and when I checked for main balance it's showing Rs.191/-. I contacted customer care they informed that I made/ received an call from India on 20.12.2023 at 7pm and Rs.396/- is deducted.

It's completely wrong and disappointing as I don't use my Airtel number for calling whether incoming/ outgoing in Qatar, I only use my Qatar number for calling purpose. After coming to India on 22.12.2023 I activated my Airtel number to calling mode and when I checked for main balance I found its deducted. I didn't receive any call or message from India on 20.12.2023 as stated by customer care.

I'm very disappointed with Airtel, whenever I recharge with Rs.500/- main balance is deducted towards calling/ internet usage. I faced same issue 2 times before.

Please help me to resolve this issue as early as possible.

I have done recharge on 14th of October 2023 of amount Rs.2907 of 799 broadband pack for 3 months. After 1 month they suspended my broadband services stating payment is due, on contacting airtel customer care they said that they refunded/reversed the amount on 24th of October but till date I haven't received the amount. On asking the customer care for the same they are not willing to accept that the amount is not refunded back to me despite of sharing the transaction details and bank statement to [protected]@airtel.com, [protected]@in.airtel.com, appellate.[protected]@airtel.com and appellate.[protected]@in.airtel.com.

My transaction Id through which I have done recharge is T2310141340091653593417