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Updated: Apr 22, 2026
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Airtel reviews & complaints page 65

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A
Aruna Parthiban
Sep 15, 2022
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Address: Coimbatore
Website: Airtel dth

I recharged my airtel dth (no.[protected] for Rs.200/- on 10.09.2022. I got the transaction msg from my bank with the ref.no.IGAOGWTCP5. But it's not recharged.. still that amount was not credited in my bank account.
I request that, rs.200 may kindly be refunded to my account as earliest as possible.
Thank you
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    N
    Nikitha1401
    from Ernakulam, Kerala
    Sep 15, 2022
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    Address: 37/628 A, Sahodaran Ayyappan Road, Kadavanthra Post, Kochi, Kerala 682020

    I tried activating my new sim after porting it by calling 59059, however, I am unable to do that as the number I called only gave information on offers. Can you please let me know what is the alternate method to activate my number?
    Airtel customer support has been notified about the posted complaint.
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      B
      Bodhisatwa Saha
      Sep 14, 2022
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      I recharged my airtel number with Rs.719 unlimited pack on 11th September 2022 but instead of queuing up the new recharge until the expiry of the existing valid recharge (ends on 12th Sept 2022), the new recharge was activated instantly on 11th Sept 2022 with validity extended only till 4th Dec 2022 instead of 6th Dec 2022, and thus affecting the overall validity and making me lose two days.

      I called customer care and the executive could not help with anything and repeated my complaint.

      Also mailed the concern to [protected]@in.airtel.com, but they are more concerned about email that I am using is not registered with them.

      This is plain cheating.
      Airtel customer support has been notified about the posted complaint.
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        S
        sachinsharma335
        from Ludhiana, Punjab
        Sep 14, 2022
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        Resolved

        Deducting excess money from fastag

        Address: ludhiana

        My mbile no.-[protected] I bought Fastag from Airtel in nov2020. When I travel through car every time i paid 30-40% excess due to not working of Fastag at Toll Barrier. At toll Tax Barrier, toll team open gate manually by feeding car number. Due to manual feeding of car number, they deduct excess money from Airtel Wallet (for ref. Pic. Attached). I have raised complaint against this through mails (for ref.attachment ) or telephonic discussion...
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        P
        poonam2775
        from Nagpur, Maharashtra
        Sep 14, 2022
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        Address: Agrima niwas, baba farid nagar, mankapur, nagpur

        I have paid for broadband connection on 10th september but still no installation and response from company. Kindly refund my amount 2829.
        My registered number is 9i22706673 and email is [protected]@ gmail.com.
        Airtel customer support has been notified about the posted complaint.
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          A
          Ampmx
          from Ambala, Haryana
          Sep 14, 2022
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          Address: 1739 h. B. C. Sector 9 ambala city haryana

          My everyday mixer not proper working
          Airtel customer support has been notified about the posted complaint.
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            S
            saradha velraj
            Sep 14, 2022
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            Dear sir/madam,
            I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

            Wrong number — [[protected]]
            Amount — 699
            Correct number — [[protected]]
            Operator transaction id —[CICAgJDsxP31Rw]
            Upi id —[[protected]]

            With regards
            saradha
            Airtel customer support has been notified about the posted complaint.
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              A
              anu ch
              Sep 13, 2022
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              Hi

              This is to request a payment reversal.
              I have done a wrong airtel DTH recharge (customer ID: [protected]), via google pay today i.e. 13th September of amount 1200rs

              Issuer bank : HDFC bank
              UPI Id:[protected]

              I request to kindly refund the payment right away

              Regards,
              Anushka
              Anushka.[protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
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                V
                Varsha Nemade
                Sep 13, 2022
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                I paid Rs 799l- for international roaming pack from Airtel Thanks App in UAE. Pack is for 100 international incoming/outgoing calls . I am not able to use it. App is showing that pack will be auto activated upon landing where as I have paid in UAE. I have complained many times from the app as well as international toll free number. Every time I was told that your issue will be solved in next 24 hours but never got solved.
                Airtel app still showing complaint status as in progress.
                Some complaint numbers are
                CCNOR3WST[protected]
                COTHR3WST[protected]
                COTHR3WST[protected]
                Airtel customer support has been notified about the posted complaint.
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                  U
                  utpaldp
                  from Mumbai, Maharashtra
                  Sep 13, 2022
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                  Frequent Fiber Network Disconnection

                  Airtel Account : Broadband [protected]_dsl

                  Presently WFH, so had opted for Airtel Fiber, all worked well last couple of months, but off recently without any intimation / update, there is no service, for long periods of time 4-5 hours minimum .i have to reachout to the customer service just to a automated message and guide to understand the issue didnt help, there is no actual person to hearout the issue. All the disruption...
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                  P
                  Pranathi12
                  Sep 13, 2022
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                  As we came back from US wanted to new Airtel SIM.Visited Ashok nagar and Guindy branches but they said there are no new prepaid sims.so options we are left with eithert to take postpaid connection or take recycled numbers and real with unwanted crap calls daily
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Ajoydr
                    Sep 13, 2022
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                    Address: #813, 3RD FLOOR, 2ND MAIN, 2ND CROSS, C BLOCK, AECS LAYOUT, BENGALURU - 560037

                    No Inter net / Broadband since 18 Hours.

                    No one assigned to the complaint raised.

                    The Airtel Box is completely Broken - See attached PICS

                    Absolutely irresponsible service.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      rsgrns
                      Sep 12, 2022
                      Jul 23, 2024
                      This thread was updated on Jul 23, 2024
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                      Refund Not Received - On Cancellation of Airtel Black Order

                      1. Not providing refund of money (Rs.4000) on cancelling airtel black order. More than 10 days from cancel date (30-Aug-22) but no clear communication/response on refund status, despite talking to level 1 and nodal officer multiple times. Have wasted more than 10 hours via emails/phone calls.
                      2. Preferential treatment given to new customers over existing customers on broadband connection line related to black order.
                      3. On any...
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                      S
                      Sushma.G
                      from Kurnool, Andhra Pradesh
                      Sep 12, 2022
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                      Succesful recharge of 128/- was done through phonepe for number [protected]. But while calling it says no sufficient balance please recharge. Solve this issue immediately.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        rshariprasad
                        Sep 12, 2022
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                        Address: Bangalore

                        1. Airtel Customer service is not responding to calls & my email is not registered with prepaid account response when its actually registered !

                        2. Also, Airtel helpline number is not providing option to connect customer care executive

                        3. Worst Customer Service - No Support in Abroad paying monthly 799 international pack and domestic pack is also active 2999, Still call service is stopped
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Adarsh Dev
                          Sep 12, 2022
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                          Ftth

                          Address: araria shivpuri ward no. 7 pincode 854312

                          I booked a airtel broadband connection on 11 september and i have already paid for it rupees 1769 my registered mobile number is [protected], Xtream fibre ID [protected], order ID 21-[protected] . But when the engineer came to install it they said it could not be installed at my address and assured me that i will get my refund back but i have not received it yet please help me to get my refund back ....
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                          C
                          Chelladurai92
                          from Tirunelveli, Tamil Nadu
                          Sep 12, 2022
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                          Address: 1/110 Middle street, Subbiah Puram,, Muthammalpuram(POST), Manur(TK), Tirunelveli(TK), Tamilnadu.

                          Hi, Team,

                          I'm using airtel 4g hotspot past 2 years and the network speed is okay but past 2 month am not able to open any page because the internet is very slow. I'm not able to continue my daily work. I tried contact so many times to the customer care and but no response from them.

                          My mobile number is [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            Baisakhi Dash
                            Sep 12, 2022
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                            Address: India

                            I am facing internet connectivity issue since last 2 days. I'm unable to connect to the internet and unable to do any tasks. I'm a student and facing such an issue is really disappointing I even tried to raise complaints but all in vain. Airtel customer service is too bad. They are not even replying. I even sent them screenshot of my location and all the issues. They neither tried to solve it nor did they bother to reply. They show in their advertisement about being the leading network and all but are doing fraud. They just charge the customer with high price and in return, provide poorest connection. Is this the way to deal with customers? Really poor Airtel.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Swanand Shinde
                              Sep 12, 2022
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                              Address: Rajgurunagar, Pune, Maharashtra

                              I have recharged for 1 year with 2 GB/day per day plan but the internet is not working properly. It is working worst than 3g.

                              I have raise many complaints on Airtel support.
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                Rammysam
                                Sep 12, 2022
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                                I have Airtel no. Iam not using any isd calls and another service which is payable but my unbilled amount increasing day by day when ar starting contact to customer care they said you are not using any isd and another addon service suddenly yesterday they said you are using isd calls i have close isd service on my no. But I was not using any isd service and not done any isd calls i don't know how they are saying that iam using isd call they are not helping me only after generating bill we will track issue but iam in mental stress if someone using my no. By hacking and do some illegal activities what will I do do something about this if problem not solve iwill file case in consumer court
                                Airtel customer support has been notified about the posted complaint.
                                Sep 12, 2022
                                Updated by Rammysam                                 No solution given to me how this complaint mark as resolved
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