Airtel Complaints & Reviews

I recharged ahead of my pack expiry, by about more than a week. It was my understanding that once the existing pack comes to its end, the new, already paid-for-and-CONFIRMED pack will be in place. But it's not.

If there is some ### rule that only the recharges done at the expiration is valid but not the ones done ahead of time, THEN THERE SHOULD BE SOME GUIDELINE STATED ON THAT.

Also, Airtel CUSTOMER care is supremely unhelpful, the only thing they're good for is to increase blood pressure. There is NO way to speak to an actual person. Possibly because they want to spare their employees the wrath of several dissatisfied and pissed off CUSTOMERs... I am not confident complaining here will be of much help either, but I'm running out of options.

Internet connection is very slow and low
But internet cost is very high
I contacted Airtel customer care services many time but they are not resolved my problem so i want to add this complaint!
Thank you!...

Unwanted recorded voice message call received repeatedly, last one on 17th Aug 2022 at 14.16 Hrs. from no. [protected].

request the company not to disturb/harass.

Dear airtel partner my airtel wallet has been suspended my lapu number is [protected] plz itz isko theek kar fijiya

I was facing this connectivity issue for the last week and there is no resolution in this matter till now. And also their customer service is not good. They are not even raising my complaint.

Hi,

My phone number has been recently port from JIO to Airtel on 27th July. Since then, I'm having major issues with the support and service of this company and executives.

I have received a PREPAID sim against a Postpaid Jio Sim. before paying for airtel connection I asked the agent if I'll be able to upgrade my sim to Postpaid as I need to travel to my hometown (Jammu, J&K) in 7 days where a prepaid sim from different states will NOT work. He said you'll be able to do that after 3 days of activation. The airtel app still shows the error message saying I can only upgrade my sim to postpaid after 90 days. I'm trying to call the agent since then and he has blocked my number.

I'm unable to contact Airtel through toll free number or application as they say that my number is invalid. So probably you guys have not even registered my number under airtel.

I'm using an Iphone 11, after inserting the airtel sim a message ''your carrier may charge for iMessage and facetime' pops up every 2 minutes, that too when i have opted for a 399 plan which includes calls and messages. for this as well, I'M NOT ABLE TO CONTACT AIRTEL SUPPORT.
I have submitted several requests on the app but no response or phone call yet. Please help me resolve this issue, the upgradation is very critical for me as I only use 1 number and I have travel to my hometown in 7 days, which will make my sim not working and will disrupt my official work.

Please help me resolve this asap.

thanks

I booked a new airtel black connection of dth and broadband on August 1st and paid a sum of 4000 rupees as advance for 6 months.i got the dth connection but the broadband is not yet installed/not connected.
They said the connection will be done with 72 hrs of payment but it's been 16 days and iam calling to the customer care everyday but no proper response
As its already been 16 days, It is difficult to stay patient this long.so, I want my refund of 4000 rupees and want to cancel the order.
Please escalate my request to the airtel team 🙏🙏.

Hi,

My phone number has been recently port from JIO to Airtel on 27th July. Since then, I'm having major issues with the support and services of this company and executives.

1. I have received a PREPAID sim against a Postpaid Jio Sim. before paying for the airtel connection I asked the agent if I'll be able to upgrade my sim to Postpaid as I need to travel to my hometown (Jammu, J&K) in 7 days where a prepaid sim from different states will NOT work. He said you'll be able to do that after 3 days of activation.The airtel app still shows the error message saying I can only upgrade my sim to postpaid after 90 days. I'm trying to call the agent since then and he has blocked my number.

2. I'm unable to contact Airtel through toll free number or application as they say that my number is invalid. So probably you guys have not even registered my number under airtel.

3. I'm using an Iphone 11, after inserting the airtel sim a message ''your carrier may charge for iMessage and facetime' pops up every 2 minutes, that too when i have opted for a 399 plan which includes calls and messages. for this as well, I'M NOT ABLE TO CONTACT AIRTEL SUPPORT.

I have submitted several requests on the app but no response or phone call yet. Please help me resolve this issue, the upgradation is very critical for me as I only use 1 number and I have travel to my hometown in 7 days, which will make my sim inoperative and will disrupt my official work.

Thanks

Near my house 10 back years der have installed tower but we don't no dat time but now we all family members are falling sick day by day i want to register a complain against the tower to remove

Hi Airtel team,

I am unable to get incoming SMS from 11th August 2022.
It was working fine till then.

Currently I am out of India from 4th July, but I was getting SMS till 10th August.
Also as per information I can get incoming message on International roaming.
My number is [protected].

Can you please check asap.

Thank you,
AD

बहुत ज्यादा कमजोर नेटवर्क है और कस्टमर से भी बात नही होती है
इस बेकार नेटवर्क के कारण मेरी जान जाती जाती बची। मेरे नम्बर पोर्ट करने की अनुमति चाहिए मुझे ।
I hate airtel network.

I am a subscriber to airtel broadband and have been using its services since some time. However, due to some reason that has been told to me by 121 operator on airtel helpline, I am being levied extra charges for no particular reason at all.
It is of note that including GST I pay around 550 for monthly internet for the 499 plan of 40 mp/s in my city. However, I have been levied extra charges around 300 rupees for two months without any explanation or intimation of the same without any subscription for any service or for any due charges.
I expect prompt response and deduction of wrongful charges that I have been made incumbent to without any reason.
No doubt this is a predatory business practice and egregious deficiency in service.

Hi,

I am using broad band internet connection of Airtel company . I have joined broadband connection 3/08/2022 Every thing was working till 13/08/2022 . I have used only 10 days but it’s working fine 2 days only worst network ever
After facing this issue whole day when I called customer care not respond again again I called after that some person came again they are told problem with airtel network not installation and wire problem .

I disconnected call and tried again this time I got executive but he told me We can't help you at all . Because problem is not in the installation that is not my work please raise complaint

I have asked several times executive to help me but they also tell problem in main connection box something

Please advice me what to do now ?

reference id to customer care call :121 and sales persons
Airtel Number :[protected]

Regards,
Keshwin Rajan

(Wrong number [protected])
(UPI Transition ID[protected]
(Google ID CICAgJC46_76IA)
(Correct number [protected])

Sir we are using postpaid sim cards for gps tracking.in some place that network is very weak please clear that issue location latitude and longitude
is 8.[protected], 77.[protected]

I have switched from Jio to Airtel few months back. Currently I'm out of India and want to use my number but not able to do that. I have sufficient balance and validity but not able to make outgoing calls and sms. I'm not able to use any upi or bank services. Kindly look into the matter as it is very urgent

Respected Sir/Madam,

I have opted for a internet connection in my house in Rajnandgaon, Chhattisgarh. I paid the money for the same after a survey was conducted at my home by Airtel person, After checking the location & connection feasibility I was told to pay for the connection i.e a sum of 3004/- rupees for six month connection & I was promised that the connection will be given within 24 hours time period. But nothing like that happened.

I have tweeted the above complaint for the same but still no success. One of their agents was asking me for OTP, even when nobody reached my premises for installation. if I would have given the OTP ( the msg for the OTP was saying that the modem has been fitted & was asking for OTP for the same) the same person was saying me to opt for JIO fiber even when he is working for Airtel

My precious time has been lost. Please sir/madam HELP me if you can.

Hello,
I have recharged Airtel annual pack for my mobile on 17th July 2022 for the amount of INR 2999. So far they are not able to generate soft copy of the bill and provide it to me.

Raised a request on 30th July 2022 with complaint number CUDRR3BLR[protected], and request is closed on 9th August with no resolution.

A follow up request has been raised CUDRR3BLR[protected] on 06th Aug 2022 but no resolution yet.

I was finally told by Customer care after multiple attempts that I need to send the snapshot of the app where I am not able to download the receipt, which I was noted told so far during follow ups.

I really do not understand how long airtel needs to generate soft copy of the payment that was made. Providing the bill is the basic need for any transaction.

Attached proof contains my mobile number at the top. Expecting early action.

Hello, my mobile no is [protected], I just got my ported from Jio to Airtel in hope of getting better service. Currently I'm out of India (port Moresby) and want to use my number but not able to do so. I have sufficient balance for sending sms or call but not able to do that. Please look look into the matter as it is very urgent
Thank you

I recharged my phone a few days ago it has an airtel sim I got the 479₹ recharge. It was working fine yesterday but today I am unable to make calls or even use my mobile data please resolve my issue I sincerely request you. If required I have my transaction ID for the recharge also.
Thanks