Airtel Complaints & Reviews

Dear Sir/Mam,
i recharge my Airtel mobile no dated 09 July 2022 but due to some issue that recharge is not successful but from my bank account amount its deducted. so i mailed to Airtel consumer care that mail id is appellate.[protected]@airtel .com and attached all proof of bank statement and they revert they can refund in 07 to 10 days but they failed to refund...
UPI Transaction ID is[protected]
Order ID[protected]

I had booked Airtel Fiber on 01.07.2022, my BB installation ID is 21-[protected]. I was assured that connection would be installed on 02.07.2022, however, installation was rescheduled to 04.07.2022, but even till date no installation has been done, Representatives are not answering phone/text, no response to the complaint submitted to Airtel helpline as well.

Not able to recharge

Everything is fine in Airtel but one thing is very bad that sometimes 1.5gb is not used and the message comes that you have used 100% of your data, today you have used practically 1gb and the message has come that you are using 100% data. Have taken it is not only in my sim or mobile, almost people are facing this problem in other telecom companies, no such problem is found, Airtel use that data speed is good in it...

Hello Team,

My area has really bad network of every company. Our village has more than 500 people facing network issue. If we keep our mobile phones inside our house then we are not able to receive calls due to out of network coverage.

It would be great if any network company install a tower on our area. I live in Galnimb, near 413715 location.

Awaiting for response !

Thanks,
Nishant

1. Complaint no.[protected]th july-2022). Not resolve till date.
2. DTH not working last 15 days (DTH properly closed)
3. Complaint date 6th july
4. Jatin Makkar, Bestech park view Ananda Tower-I, Flat-501, gurgaon
5. DTH Account no. [protected]

From Gurgaon Airtel DTH office people named Nitesh and Nitin are calling me for 15 consecutive days and promising me that your complaint will be resolved by this evening but it has not been received till date.
Both these persons neither provide me the name of the engineer nor do they provide his number.
I am attaching the recording of these two talks with me.

I request airtel head manager to take action against dth office gurgaon and these two person.
And full refund my recharge amount.

Thanks and Regards
Jatin Makkar

I raised disconnection request with Airtel broadband in April'22. The customer service representative told me that we'll process the request and will give cashback/waiver in final settlement if applicable. I said fine but close the connection asap. The next month bill came but it got nill on it's own. I thought its a mistake from their and got rectified on it's own. But in June the bill came again and this time i called them and they said the connection was active as i accepted to continue connection by getting the waiver. And now they're telling me continuously to pay the dues. At the time of feedback call they didn't mentioned that cashback/waiver as offer for service continuation. They did a fraudulent activity by not mentioning this at that time and now calling me constantly to clear the dues. I want Airtel to cancel the bills and give me no dues remaining certificate as this is impacting my credit score.

I got a Fiber Broadband connection plan for 40 mbps for 499/- per month on 9th of June 2022. I paid 6 months’ of wifi rent upfront and when the technician came for installation, he installed the copper connection. Post which, I was told that in 15 days’ time, it will be upgraded to a fiber connection. After 15 days, I had a talk with the sales representative and he redirected me to his manager. I explained my issue to the manager and the manager of the sales representative blocked my calls and did not provide a resolution.
After following up multiple times, I was lies to and told that my area does not have fiber connectivity. However, the neighbouring houses are getting 5G connections with Airtel.
Kindly look into this issue and provide a resolution at the earliest, or else I will have to go to the consumer court.

I want a call from the correct senior officer who knows the exact answer for my questions.

The Airtel agent gave me a false promise of providing Airtel fiber and xstream box at a cost of 2000. He didn't mention that Airtel fiber is complementary.

Now that I didn't get airtel fiber due to non feasibility in my area so the amount cannot be refunded as it is paid only for the xstream box.

I am not aware of these things because the airtel agent didn't state this. His motive was just to install the connection, so he continously follwed up during the connection request. Now after the connection established only for DTH, he is not at all picking my call.

My questions are unanswered by the customer care too.

Due to lack of knowledge from the airtel agent, I am not responsible for losing my amount.

I want a refund. Kindly take actions on the Airtel agent who didn't state any terms and conditions initially.

The airtel agent ID is [protected](Ravichandran)

I didn't expect such a behavior from an airtel agent.

Dear sir,
My Airtel prepaid no is [protected] I have not been able to send SMS from this no for the past three months. However I am able 2 receive SMS. I have tried to contact customer service but to no avail. May I request you to please look into this matter.

When i called 198 customer care executive keeps repeating words that after 4 hours of activating new sim it will take another 72 hhours . i have call recording for the proof .

This looks very unprofessional and very fishy as other people airtel number got activated in 4 hours why my number is taking another 72 hours.

no [protected]

Hi, I am using Airtel prepaid sim (+91-[[[protected]]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted balance.

Airtel — Wrong airtel prepaid number recharged by mistake
T
Tyler Kenn
Jul 17, 2022
Jul 17, 2022
Mark as Resolved
Phone/Mobile Number:
[protected]

Dear team,

Hi i am shivansh, recently i have done a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 16/07/2022

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -99

Transaction id-NX22071623412306231371611

Dear team,

Hi i am shivansh, recently i have did a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 24/07/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -99

Transaction id-NX22071623412306231371611

Hi, I am using Airtel prepaid sim (+91-[[protected]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted balance. Thanks for understanding.

In our village there is no internet service by airtel there is always nil internet speed which don’t worth our money on internet service so i kindly request you to fix this internet service in my village and deploy a better internet service by airtel so we can worth our money on airtel internet service
Thank you
Rahul

In our village there is no internet connection we all phase this annoying situation via Airtel even when we have 4G data pack still not worth our money because of bad internet / no internet connection. So, i kindly request you to please deploy a better internet connection so we can do gradual use of our daily internet service
Thank you
Rahul

Sir, i placed one airtel dth connection but due to no signal at my location the airtel representative didn't able to connect the digital tv. So i need the money refund of Rs 1649. which i paid to airtel hdfc account. I have the details of payment and order id also. But it's about 3/4 days money was not refunded. And airtel executive also didn't help me with it. My no. Is [protected]. And i am attaching some screenshots of the payment which...

I paid amount through Airtel App for new broadband connection on 13th July 2022 and today's date 16th July no one responding, i don't understand whom to contact. They said within 24 hours installation done but now no one take responsibility it's been 4 days. Shame on Airtel management and customer service... There is no where I can see cancel and refund option, they just Playing with our need

Amazon se refund 24 June ko aa gya tha but bank delinet ker rha hai ammount receive nhi hua hai