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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints page 71

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I was forced to opt for a refund because airtel technicians stated my area was not serviceable. Hence request for cancellation was raised on 6th April and l was asked to wait till 21st May and still refund is not initiated. I would like to understand why an initiation of simple refund takes 45 days and after that no step taken about it. After that l was informed that it is already initiated by NEFT and the amount should be credited within...
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Abhishek Udgave
from Pandharpur, Maharashtra
Jul 13, 2022
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Airtel LAPU sim swap Digital

Address:Airtel
Website:Airtel

Airtel LAPU sim swap Digital Chale karo...
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Vanshika0517
Jul 13, 2022
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Recharge not reflecting

I recharge on 7-7-2022 money was deducted but not reflecting on my no....
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Chetana Gowda
Jul 13, 2022
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Recharge of Rs 100 not activated

Address:Bangalore

Recharged for 100 rs not activated despite deduction of amount. It says as validity expired.

Phone number:[protected]
order id: [protected]...
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Chetana Gowda
Jul 13, 2022
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Recharge not activated despite deduction of amount

Address:Bangalore

I had recharged for 100 rs and it is not activated. It says as validity expired....
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Address:Hyderabad

One of the worst customer service i have dealt in my life.

Looting customers by unfair services.

I have deactivated my broadband connection in the month of April 2022. Even after deactivation also I had been receiving bill for every month. I have called customer care multiple times for the same, they says they have taken my request and it will be rectified but no thing happened next month I have received bill.br...
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Prince Patil
Jul 12, 2022
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Unclear and extra bill amount

Address:Airtel india

I was using Airtel one plan worth rs1999 and after few month i suspended my account calling in Airtel but now I'm trying to get it but air. Ask me to pay 5772 rs which is non showing anywhere and not having bill details also randomly they put due on my number without bill. When I ask bill they said there is no data for this account. ([protected]) this is my account....
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vishwadeep8838
from Delhi, Delhi
Jul 12, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Overcharging and misselling

I had bought the postpaid number of airtel with which I had also bought a broadband plan, but I had stopped my broadband plan and I had told airtel to stop my postpaid number too, but they said sir, you airtel number closed Why do you want to Your airtel bill will be very less which will come up to ₹ 500 and your add on number will run in it but when my bill came, my bill has come for ₹ 850 and when I have complained for this, the company...
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bhavin24
from Mumbai, Maharashtra
Jul 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile network stopped working

Address:New Delhi

Date of incidence: 9 July 2022
Incidence: All of sudden network on my prepaid mobile number has stopped working. Upon visiting the Airtel store in Ghatkopar East (Mumbai), they updated me that my phone number has been churned and cannot be given back. I told him that my mom has been using this number for over 10 years now and despite having a valid recharge how can the network stop. They don't have a satisfactory answer to give.br...
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S.M.Raghavendra Reddy
from Delhi, Delhi
Jul 12, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
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Refund not credited to my account

Address:venkataramana colony,kurnool

I took connection of Airtel fiber in Kurnool Andhra Pradesh and in this regard, I never think that airtel fellows will give this type of service when i asked the executive that i need connection till 10:00 PM. He said the 8:00 Pm connection will be ready. but these fellows marketing people I clearly told that if you people cannot give connection below 10 pm I will reject the connection. So I took half day leave and I called up several times...
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Khushboo_5
from Hyderabad, Telangana
Jul 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Amount billed

Following up with Team for last 17 days, no resolution.

Pathetic Service Airtel

Need to port out from airtel.

Stop cheating your customers Airtel...
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xerrra
from Guwahati, Assam
Jul 12, 2022
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International Roaming not available in saudi arabia

Address:Saudi Arabia

Dear sir my airtel sim international roaming is not working kindly activate the internetational roaming on my sim
I tried it by manual network search but failed.
Even i checked the all phones options and all international roaming is already selected. On the same phone in india it was working well but as i entered in gulf my network has been lost and till now there is no network, please help me, its very necessary to activate...
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A
anupdost
Jul 12, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Cancel as postpaid services

Hello Sir,
It is humbly requested that while using airtel thanks app by mistake my prepaid number '[protected]' is activated for postpaid services.

It has been only 10 (ten) hours or so, I don't want to change my sim from prepaid to post paid. Hence, You are requested to cancel any application if given for changing my number from prepaid to postpaid. I am happy to use it as prepaid.

thanking You,
br...
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M
MC Peachy
Jul 12, 2022
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Sim card recycling

I lost my simcard on April 2021 and now it's more than a year of been dormant and I want to claim it back, they refused saying it had been recycled back to the market, this is the phone number [protected] please I need it back...
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Pavan Kumar M C
Jul 12, 2022
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Refund of balance amount - 20001463181(Account No)

We have taken Airtel Broadband connection at shimoga on 04.02.2022 by paying 6months amount of Rs.3534 on 03.02.2022, after that we have transferred to Bangalore on 18.04.2022, we had a balance of Rs.2014/- in our old airtel account, initially airtel people told it will be transferred to New Bangalore account but after 2months they are telling it will be refunded and they asked to share Account details where we need to get refund after providing...
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On 4th of July recharged my number with rs 301, Amount deducted got message from bank with transaction ID and confirmation message from Airtel with Order ID. But benefits were not reflected. Raised request from Airtel mobile app but got ticket got closed not able to see any details like how they closed the ticket. contacted Airtel via customer care the only reply i got is 'Transaction never happened contact your bank'. I don't know how i...
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jippy15bal
from Delhi, Delhi
Jul 11, 2022
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Non installation of airtel xstream box despite making payment of rs. 2000/-

Address:H. NO. 403, A BLOCK PRAGATI VIHAR HOSTEL, NEW DELHI

Dear Sir/Mam, My Mob. No. is [protected] and Airetl DTH ID is [protected]. I am badly disturbed and annoyed with Airtel. I booked Airtel Xtreme day before yesterday on 09.07.2022. Thereafter, I got a call from Airtel Retailed from No. [protected] and he asked me to recharge by Rs.2000/- and airtel persons will come at home and upgrade by DTH Box . I made payment at around 1100 hrs on 10.07.2022, but despite repeated requests none of the person...
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Kripal Rao
Jul 11, 2022
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Asking for a refund

I had recharged a wrong plan of 179 rupees by mistakely, I had to recharge a 239 rupees plan if you could refund my money I can do that my phone number [protected] I paid through gpay...
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I have Airtel postpaid number [protected] and I have taken International roaming activate.
When I landed in Dubai network taken of Etisalat but if someone is calling on my Indian number it’s showing switched off or not in services however I am receiving messages.
Tower also showing in my mobile network.
Please resolve my issue
You can call me on my Dubai number +[protected]...
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S
sandiv
from Chennai, Tamil Nadu
Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to play servers in Xstream box

Address:Chennai

Hi

I got my airtel digital TV (HD) installed for more then 9months. My balance is still 1900/- and got my customer id [protected]. But unable to open OTT application, everytime it is telling me to recharge . I have already contacted customer care for since morning and they are always assuring me that they have refreshed and it will come in 30 min . Already sixteen 30 minutes have passed since first call. I am free irritated...
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