Airtel Complaints & Reviews

When i port out airtel to jio in October 2022, i paid them all my family member's number as per airtel executive send me the order id for each number. But two of that they said me wrong order id where i already paid, then again i asked them the correct order id and then paid for that two number, From that, i followed them for money which i paid two times, they play like … what can I say, I tweeted lots of times tagging consumer court and other ones also, still they didn't pay my money.
I also mailed a lots of time where they said, but the result was same. I attached each and every time of my payment details screenshot.
Now I also attach the proof of my payment, kindly go through this and hope I'll get my money soon. And also note a harashment case on airtel. Literally they talked like I borrow money from them.

I'm receiving frequent calls from many peoples stating that they received call from my number However I have not made any calls. It's very annoying and it looks like someone spoofing or misused my number. Please take immediate action to resolve this issue.

Dear sir
i m using 2nos airtel postpaid numbers since 10 years, nowday i m in bihar pin 855102, and i m not gettng internet in my both numbers since 20days, by local sources i informed that the local airtel’s tower vill -malapara, block- barsoi has been upgraded to 5G, afterthat internet has been dead in this area, this is new SCAM with india’s peoples to forcefully upgrade there mobile n internet to 5G by Airtel, this area internet is 0 ( zero). i have also raised complain for the dead internet but no action has been taken from airtel offic, apart from this without providing internet for 20 days airtel has raised my monthly bills of full amount,
herce i request you to please take action againest this SCAM and get my bill waiveoff,

my airtel numbers
[protected]
[protected]

with regards
sohail ahmed

Airtel company auto renewed disney hotstar subscription in my postpaid plan of 899/- ₹. And now company denied to wave off it. And saying to me "that this you have to pay cause its a postpaid plan". I have call recording of that executive.
I told them i paid my all two bills today on 9th of september but they still suspended my number by this amount. I had done 1500/- ₹ payment them with late fee.
But still airtel not resuming my service.
They always gave me complaint number and not resolving issue simultaneously.

They still gave me a new ticket ID and said to me wait for untill 11 september. Otherwise pay the bill. The ticket id is[protected].

Please its a request to the honorable government please resolve my issue i am not able to pay anymore. I am a small financial ability person. Not a wealthy person.

Respected sir
From last month my prepaid Airtel mobile no., [protected] is terribly suffering from the pressure of Airtel . Since I am on 4g handset, Redmi note 10 pro Max, the company, when rolling out 5g in Kolkata circle, compelled us to have 5g data connection by throttling and reducing 4g data speed . No remedy was given to me by Airtel when contacted their customer care executive. Moreover, many like me are suffering the same fate with Airtel.
Plse sir, take suitable action with pace to disregard this plague.

Sir

The below amount was not credited into my bank account. Please do the needful

This is for your kind information. The same mobile number ([protected])used for dongle

I am not able to send mail and call to 121 and 198

I received the below message at time of recharge fail

"Hi, Payment of Rs. 666.0 has failed for your Airtel Mobile [protected]. Any amount,

if debited, will be refunded to your source account within a day.

Please keep order ID[protected] for reference."

Regards
Arockiasamy R
[protected]

Hi My Name is Tohid.
The Airtel deactivated My Airtel Prepaid Sim Card [protected] (Bihar) on 1st August 2023.
I called the customer care but the said please visit any nearest airte store they will reactivate your airte number.
I visited 3 to 4 different airtel stores but they told we cannot reactivate your number.
This number is very very important for me as this number is connected to one of my bank account, aadhar card etc.
Please help how can i reactivate my Airtel number.

Complaint agains
AIRTEL
Calls and data provider online
Mumbai

My Mobil no.
[protected]

1 When we recharged our prepaid account[protected], a week back on 25th August for ₹ 2999, we we were told that we would get additional 5G B unlimited data for this valuable recharge.
2. The screenshot confirming the above commitment is also attached here below for the ready reference.
3. But this additional 5 GB has not yet been provided by Airtel. Why?
RK Agarwal
Attached
Screenshot for 2999 pack

Raised a complaint for broadband not working on the 30th of August. Was assured it would be resolved within 48 hours. Since then nobody has bother to call or visit. all I get is a message every evening on my phone that it is delayed by another day. Have tried calling the call centre as well to no avail. I work from home. I am having to purchase Data on my phone and use hotspot which is proving very expensive. Will this amount be deducted from my Monthly bill?

I accidently and mistakenly Transferd Rs 3004 to Bharti airtel Limited UPI Id : [protected]@hdfcbank from UPI ID [protected]@oksbi on 01 Sept 2023 at 12 pm IST as i was trying to recharge new connection of my airtel Fiber through the generated link but mistakenly i transferd Rs 3004 to the said Upi id through Gpay without the involvement of link and money was transfered. I approached every customer care of airtel and nobody is helping me out.I am a student and the amount means a lot to me . Plz help me out and make my money refund back.

Amount sent via : Google Pay
Amount Sent to UPI ID : [protected]@hdfcbank
Amount Sent from UPI ID : [protected]@oksbi
Transaction date : 01 September 2023
Transaction time : 12 PM IST

My mobile number is spoofing. I am Getting calls daily from some people saying that they got calls from my mobile number [protected].
I complained the same to airtel. But no response from them.

Recently ported from Jio to Airtel, because of very poor network issue with jio. Thinking that Airtel will be good. Hence waited for 15 days to come in Airtel network. Now there Airtel nonsense started. Tele verification no 59059 doesn't work, even if it connects it calls my name and directs me to press # key, even after press # key, the IVR doesn't recognise.

This is mentally harrassing to the customers

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Just 3 weeks ago, when I I received the UPC code to get Port out. But their agent called me and said that your problem will be solved (whatever it is), but they didn't and I agree to them and didn't port out. But it passed many days and not solving the problem and if I try to get new port out request, they just deny to provide me the code

I cut off airtel wifi now they call me every day why ididnt recharge i told them at least 10 times i have moved out now i dont want it.. but everyday from some new number they called me to recharge till now i have recieved over 100 calls

My internet is not working properly from past one month when i moved from dehradun to kullu and also switched to new phone realme narzo n53. When i sms MO to 54321 is says "your services has been blocked". My internet worked good only for few days when i moved to few select location or randomly sometime. My friends near me have 2.5mbps speed and mine is few kbps. Im not able to use my 3gb per day pack. I need this issue rectified and compensation for being not able to use my data for past one month.

Hope this email finds you well. I am writing to bring to your attention a recharge error that occurred while using the Amazon Pay app. I mistakenly recharged the wrong Airtel account, resulting in an incorrect recharge of Rs. 239. Here are the relevant details of the transaction:

Wrong Number (Recharged): [protected]
Correct Number (Intended): [protected]
Operator Reference Number:[protected]
Recharge Amount: Rs. 239
Payment Method: Amazon Pay

Aditya
[protected]
[protected]@gmail.com

I Mamatamayee Sahu, I have taken airtel network family postpaid plan of amount RS 4000.00. Ihave paid the amount on 2nd august and network started for one number only and charge has taken for 2 sim. Second sim started working after 9th august and that also after raising several compain. Again the network issue is coming from 3 days and problem is not solving by airtel team. Airtel company has taken money and not providing the service. making fool to custumer.

Amount paid : Rs. 4, 000
Total refund : Rs. 1686.92
Given refund : Rs. 796.04
Pending refund: Rs. 890.88
Mobile : [protected]

I have paid Rs.4, 000 on 26th April, 2023 towards a subscription of Airtel Broadband and DTH which is worth Rs.999 per month. However, all the internet and DTH services stopped starting 20th June, 2023 and I have made numerous complaints online and also through mobile calls to your customer care service and I had hours of conversations with them where they could neither resolve the issue nor cancel my subscription and provide me a refund.
As they could not provide any service for 15 days in a row, finally they accepted to cancel my subscription and I was promised by the floor manager (Mohammad Nawaz) that I'm going to receive a refund of around Rs.1, 800 on 6th July, 2023 as there was no service provided to me since 20th June, 2023 and there will not be any charges from that date.
But then, I was credited with an amount of Rs.796.04 which is nowhere making sense to what I should actually get.
I have tried to reach out to the customer care multiple times but I'm not even able to speak with anyone. The retention team keeps spamming me to renew the subscription, but no one is really concerned about my issue where the services were disconnected but the refund is not provided fully.
I have sent many emails to their official email ([protected]@airtel.com), called their customer care numbers, escalated it in Twitter ("X") where they asked me to send private messages, but even after sending private messages, they just called a couple of times and promised to provide a resolution, but they never provided the refund. Now, they are not even responding to my private messages or public posts.
I have all the call recordings of the conversations I had with their Customer service agents, Floor leaders, Retention team, billing team, social media escalation team. But no one is helping to resolve my issue.
Below are the social media posts I have posted to get their management's attention for a quick resolution.
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]

Just look at the number of Private messages I have sent them and how they are ignoring me. Also, it's been almost 70 days since the issue initially started and 50 days since they cancelled the subscription and promised to provide refund. But they are torturing me and mentally harassing by not providing my refund. I can provide all the call recordings also that I had with their team which are full of fake promises to resolve the issue.

I request to get this issue resolved at the earliest and get my refund and Airtel need to pay the price for delaying and ignoring my issue by stealing my money and also harassing me like this.

Not Bale to make call, calls drop and voice breakup. raised complaints so many time but not resolved. Planning to get switch to better operator

I am using iphone and my number is [protected] . I am using telegram. While using this app a notification appeared u took a screen shot but i did not take a screen shot and i also check in my saved gallery. It was not there.

I uninstalled my telegram app but my friend was telling i am calling from telegram app .

They have hacked my phone by compromising ur network.
This shows that ur network is subject to hacking.

Kindly resolve the issue at the earliest.