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Updated: Feb 17, 2026
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Airtel reviews & complaints page 84

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D
Debanjana Dey
Jul 13, 2022
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I was forced to opt for a refund because airtel technicians stated my area was not serviceable. Hence request for cancellation was raised on 6th April and l was asked to wait till 21st May and still refund is not initiated. I would like to understand why an initiation of simple refund takes 45 days and after that no step taken about it. After that l was informed that it is already initiated by NEFT and the amount should be credited within 15 days. It is already over 20 days no payment received and no executive is even bothered to reply back. I even attached the bank statement showing proof where amount is not credited.

Thank you

Complaint no-[protected]
Landline no-[protected]
Name-Debanjana dey
Airtel customer support has been notified about the posted complaint.
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    A
    Abhishek Udgave
    from Pandharpur, Maharashtra
    Jul 13, 2022
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    Address: Airtel
    Website: Airtel

    Airtel LAPU sim swap Digital Chale karo
    Airtel customer support has been notified about the posted complaint.
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      V
      Vanshika0517
      Jul 13, 2022
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      I recharge on 7-7-2022 money was deducted but not reflecting on my no.
      Airtel customer support has been notified about the posted complaint.
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        C
        Chetana Gowda
        Jul 13, 2022
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        Address: Bangalore

        Recharged for 100 rs not activated despite deduction of amount. It says as validity expired.

        Phone number:[protected]
        order id: [protected]
        Airtel customer support has been notified about the posted complaint.
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          C
          Chetana Gowda
          Jul 13, 2022
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          Address: Bangalore

          I had recharged for 100 rs and it is not activated. It says as validity expired.
          Airtel customer support has been notified about the posted complaint.
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            S
            SS Ramaswamy
            Jul 12, 2022
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            Address: Hyderabad

            One of the worst customer service i have dealt in my life.

            Looting customers by unfair services.

            I have deactivated my broadband connection in the month of April 2022. Even after deactivation also I had been receiving bill for every month. I have called customer care multiple times for the same, they says they have taken my request and it will be rectified but no thing happened next month I have received bill.

            Below is the message I received on 24th June 2022.

            Dear customer, Service Request Number [protected] created for your Airtel Xstream Fiber ID [protected]_dsl. It will be resolved.

            But today I have received bill for as below.

            Details of bill dated 12-Jul-2022 for your Airtel Xstream Fiber A/C
            Total Due: Rs 865.65
            Due Date: 22-Jul-2022/immediately
            Previous Due: Rs 1219.65

            This is how Airtel does unfair business.
            Airtel customer support has been notified about the posted complaint.
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              P
              Prince Patil
              Jul 12, 2022
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              Address: Airtel india

              I was using Airtel one plan worth rs1999 and after few month i suspended my account calling in Airtel but now I'm trying to get it but air. Ask me to pay 5772 rs which is non showing anywhere and not having bill details also randomly they put due on my number without bill. When I ask bill they said there is no data for this account. ([protected]) this is my account.
              +1 videos
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                V
                vishwadeep8838
                from Delhi, Delhi
                Jul 12, 2022
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                I had bought the postpaid number of airtel with which I had also bought a broadband plan, but I had stopped my broadband plan and I had told airtel to stop my postpaid number too, but they said sir, you airtel number closed Why do you want to Your airtel bill will be very less which will come up to ₹ 500 and your add on number will run in it but when my bill came, my bill has come for ₹ 850 and when I have complained for this, the company people are calling me. Do you have to give full feel? I told them that you have given me the number by miss selling and now they have sent my bill again which is of ₹ 950. He has given me the total bill of 1750 to me.I request you to get my bill done at least. I can't pay that much because I don't have a job.
                [protected]
                Airtel customer support has been notified about the posted complaint.
                Jul 16, 2022
                Updated by vishwadeep8838                 Plz do it needful and convert my number into prepaid
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                  B
                  bhavin24
                  from Mumbai, Maharashtra
                  Jul 12, 2022
                  Resolved
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                  Resolved

                  Address: New Delhi

                  Date of incidence: 9 July 2022
                  Incidence: All of sudden network on my prepaid mobile number has stopped working. Upon visiting the Airtel store in Ghatkopar East (Mumbai), they updated me that my phone number has been churned and cannot be given back. I told him that my mom has been using this number for over 10 years now and despite having a valid recharge how can the network stop. They don't have a satisfactory answer to give.
                  Desirable resolution: Kindly assist to get the number back

                  Thanks you
                  Oct 20, 2022
                  Complaint marked as Resolved 
                  Airtel has sort the problem
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    S.M.Raghavendra Reddy
                    from Delhi, Delhi
                    Jul 12, 2022
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                    Address: venkataramana colony,kurnool

                    I took connection of Airtel fiber in Kurnool Andhra Pradesh and in this regard, I never think that airtel fellows will give this type of service when i asked the executive that i need connection till 10:00 PM. He said the 8:00 Pm connection will be ready. but these fellows marketing people I clearly told that if you people cannot give connection below 10 pm I will reject the connection. So I took half day leave and I called up several times the fellow executive and his superior No:[protected]. After that, I called up them and asked them to give a connection within 1:00 Pm they said "OK".After that also they didn't answer my calls and they placed my number in a busy tone and which number i call they will place in a busy tone. I think airtel company will suggest to his employees place busy tone if any customer.till now i didnt get refound and i lost Rs10000 for this because i taken jio connection and i have lot of problem i faced form my wife my contact num:[protected]
                    Airtel customer support has been notified about the posted complaint.
                    Jul 19, 2022
                    Updated by S.M.Raghavendra Reddy                     problem not sloved
                    Jul 19, 2022
                    Updated by S.M.Raghavendra Reddy                     really stupid company Aitel not resp[onding
                    Jul 24, 2022
                    Updated by S.M.Raghavendra Reddy                     I took a broadband connection last month and I paid 3004.One of the fellows his number [protected] i contacted because i know the person previousy. He said the amount was Rs3004 I made a payment of Rs3004 on 25th June last week. Before making payment I clearly mentioned that I need the connection before 10:00PMthey said ok and they gave assurance that it will complete before 8:00 PM. After 8 PM I called n number of times after the 15th time he answer my call and he said sir today is not possible to give a connection. I understand the problem and I said have to give a connection before 1 pm on next day. He said ok because harry on Sunday I have some personal work if I didn't go I lose Rs10000. They said no sir we give a connection before 1 Pm I took I told them if I did not give a connection before1pm I can cancel the connection and have to give the money back. I took leave of office and I waited and I called several times but did not answer the call. After 1 pm he came to my office and they requested but on the same day morning, i took JIO broadband connection. So i canceled the connection and give the money back . From 25th till now amount not credited to my account and I shared the . If I called this number ABDUL KHADAR [protected]. this fellow is the head of Kurnool airtel broadband and this fellow not responding and is irritating because i called my number he places in blocklist [protected] also placed in the block list. I want which i loss Rs10000 due to this fellows doing to me i want my money back
                    Sep 02, 2022
                    Updated by S.M.Raghavendra Reddy                     problem not sloved
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                      K
                      Khushboo_5
                      from Hyderabad, Telangana
                      Jul 12, 2022
                      Resolved
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                      Resolved

                      Following up with Team for last 17 days, no resolution.

                      Pathetic Service Airtel

                      Need to port out from airtel.

                      Stop cheating your customers Airtel
                      Jul 25, 2022
                      Complaint marked as Resolved 
                      Resolved
                      Airtel customer support has been notified about the posted complaint.
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                        X
                        xerrra
                        from Guwahati, Assam
                        Jul 12, 2022
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                        Address: Saudi Arabia

                        Dear sir my airtel sim international roaming is not working kindly activate the internetational roaming on my sim
                        I tried it by manual network search but failed.
                        Even i checked the all phones options and all international roaming is already selected. On the same phone in india it was working well but as i entered in gulf my network has been lost and till now there is no network, please help me, its very necessary to activate the internetational roaming
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          anupdost
                          Jul 12, 2022
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                          Hello Sir,
                          It is humbly requested that while using airtel thanks app by mistake my prepaid number '[protected]' is activated for postpaid services.

                          It has been only 10 (ten) hours or so, I don't want to change my sim from prepaid to post paid. Hence, You are requested to cancel any application if given for changing my number from prepaid to postpaid. I am happy to use it as prepaid.

                          thanking You,

                          Santosh Tiwari
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Jul 12, 2022
                          Updated by anupdost                           they are not listening to my request as they have changed my prepaid to postpaid
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                            M
                            MC Peachy
                            Jul 12, 2022
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                            Sim card recycling

                            I lost my simcard on April 2021 and now it's more than a year of been dormant and I want to claim it back, they refused saying it had been recycled back to the market, this is the phone number [protected] please I need it back...
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                            Pavan Kumar M C
                            Jul 12, 2022
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                            We have taken Airtel Broadband connection at shimoga on 04.02.2022 by paying 6months amount of Rs.3534 on 03.02.2022, after that we have transferred to Bangalore on 18.04.2022, we had a balance of Rs.2014/- in our old airtel account, initially airtel people told it will be transferred to New Bangalore account but after 2months they are telling it will be refunded and they asked to share Account details where we need to get refund after providing details and several follow up mails and calls also we are not yet received the refund amount, we have lost so many valuable time for this...Every time we have called to customer care they will tell to send mail again and wait for 7days but we have passed so many 7 days but not resolved...After several mails also we are not getting refund amount and not even reply for our mails also...Worst service… They will call for payment but they will be back for the customer complaints and the resolutions...This is not the good practice for such big organization.
                            Airtel customer support has been notified about the posted complaint.
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                              I
                              Inderjith
                              Jul 11, 2022
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                              On 4th of July recharged my number with rs 301, Amount deducted got message from bank with transaction ID and confirmation message from Airtel with Order ID. But benefits were not reflected. Raised request from Airtel mobile app but got ticket got closed not able to see any details like how they closed the ticket. contacted Airtel via customer care the only reply i got is 'Transaction never happened contact your bank'. I don't know how i got confirmation message from airtel if amount was never transferred.
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                jippy15bal
                                from Delhi, Delhi
                                Jul 11, 2022
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                                Address: H. NO. 403, A BLOCK PRAGATI VIHAR HOSTEL, NEW DELHI

                                Dear Sir/Mam, My Mob. No. is [protected] and Airetl DTH ID is [protected]. I am badly disturbed and annoyed with Airtel. I booked Airtel Xtreme day before yesterday on 09.07.2022. Thereafter, I got a call from Airtel Retailed from No. [protected] and he asked me to recharge by Rs.2000/- and airtel persons will come at home and upgrade by DTH Box . I made payment at around 1100 hrs on 10.07.2022, but despite repeated requests none of the person visited us nor anyone enquired. I am stredd plss I am fed up with Airtel, want to throw out by DTH. PLS MY 2000 RS. BE IMMEDIATELY REFUNDED OR MY XTREME BOX BE INSTALLED IMMEDIATELY.
                                Airtel customer support has been notified about the posted complaint.
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                                  K
                                  Kripal Rao
                                  Jul 11, 2022
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                                  I had recharged a wrong plan of 179 rupees by mistakely, I had to recharge a 239 rupees plan if you could refund my money I can do that my phone number [protected] I paid through gpay
                                  Airtel customer support has been notified about the posted complaint.
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                                    H
                                    [email protected]
                                    Jul 11, 2022
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                                    I have Airtel postpaid number [protected] and I have taken International roaming activate.
                                    When I landed in Dubai network taken of Etisalat but if someone is calling on my Indian number it’s showing switched off or not in services however I am receiving messages.
                                    Tower also showing in my mobile network.
                                    Please resolve my issue
                                    You can call me on my Dubai number +[protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      sandiv
                                      from Chennai, Tamil Nadu
                                      Jul 10, 2022
                                      Resolved
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                                      Resolved

                                      Address: Chennai

                                      Hi

                                      I got my airtel digital TV (HD) installed for more then 9months. My balance is still 1900/- and got my customer id [protected]. But unable to open OTT application, everytime it is telling me to recharge . I have already contacted customer care for since morning and they are always assuring me that they have refreshed and it will come in 30 min . Already sixteen 30 minutes have passed since first call. I am free irritated as a took connection with such a great joy and now this is what i am getting..

                                      I sincerely suggest airtel guys to do something about there digital tv because growing is one thing and sustaining is another .
                                      Jul 12, 2022
                                      Complaint marked as Resolved 
                                      Company has not taken any steps, by the help of YouTube videos i have resolved the issue by myself
                                      Airtel customer support has been notified about the posted complaint.
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