Airtel Complaints & Reviews

Hi, I am using Airtel prepaid sim (+91-[[[protected]]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted balance.

Airtel — Wrong airtel prepaid number recharged by mistake
T
Tyler Kenn
Jul 17, 2022
Jul 17, 2022
Mark as Resolved
Phone/Mobile Number:
[protected]

Dear team,

Hi i am shivansh, recently i have done a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 16/07/2022

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -99

Transaction id-NX22071623412306231371611

Dear team,

Hi i am shivansh, recently i have did a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 24/07/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -99

Transaction id-NX22071623412306231371611

Hi, I am using Airtel prepaid sim (+91-[[protected]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted balance. Thanks for understanding.

In our village there is no internet service by airtel there is always nil internet speed which don’t worth our money on internet service so i kindly request you to fix this internet service in my village and deploy a better internet service by airtel so we can worth our money on airtel internet service
Thank you
Rahul

In our village there is no internet connection we all phase this annoying situation via Airtel even when we have 4G data pack still not worth our money because of bad internet / no internet connection. So, i kindly request you to please deploy a better internet connection so we can do gradual use of our daily internet service
Thank you
Rahul

Sir, i placed one airtel dth connection but due to no signal at my location the airtel representative didn't able to connect the digital tv. So i need the money refund of Rs 1649. which i paid to airtel hdfc account. I have the details of payment and order id also. But it's about 3/4 days money was not refunded. And airtel executive also didn't help me with it. My no. Is [protected]. And i am attaching some screenshots of the payment which...

I paid amount through Airtel App for new broadband connection on 13th July 2022 and today's date 16th July no one responding, i don't understand whom to contact. They said within 24 hours installation done but now no one take responsibility it's been 4 days. Shame on Airtel management and customer service... There is no where I can see cancel and refund option, they just Playing with our need

Amazon se refund 24 June ko aa gya tha but bank delinet ker rha hai ammount receive nhi hua hai

My Airtel Payment Bank Account [protected] is freezed from 7July.
I Contacted Airtel Customer Service Many Times but they can say wait for 48 hours. I waited But They Yet Not Started My Account. I send All KYC Documents to Airtel. Airtel Payment Bank is Fraud.

Airtel migrated my plan from my existing plan to a 999 plan even without informing me back in May 2021. I did not know about the plan change and paid bills every months, it recently came into my consideration that the bill plan was changed. When enquired about the same to Airtel care team, I was told that the same was done but there is a discount component added for you. I do not want any discount if I was migrated to 999, I should be getting the benifits of the plan, like the speed has to 200 MBPS of speed and other OTT platforms benifits like Netflix Amazon Prime etc, as mentioned over Airtel official website. But am not getting any of these, The speed remains within 100 MBPS and all OTT platforms still remains grayed out. Airtel failed to fix the problem and its been more than 68 days but still Airtel could not fix the problem. Airtel says OTT Plateforms benifts are for new customers only and since am 10 years old customer this cannot be claimed by me! This is insane ! Airtel should take care of old customers. And If am not claiming about it why the speed is increasing from 100 MBPS to 200 MBPS at least, on this question Airtel keeps saying there is a Technology upgrade and it would be restored soon, this is what I have been hearing for last 2 months. Sent them several @mails post querry over twitter called the team several time but no response as of now. I know they are just befooling a loyal customer and lagging behind with the promises they made to a 999 Plan customer. Its like making a fun of consumer's right in broad day light.

Hi i am book a cylinder at 6 July 2022 i have receive a message your cylinder booking is complete within 4 hours and now 10 days are completed my cylinder is not book but payment is deducted into my credit card amount is 1061 please provide a resolution about my request.

Message recieve from airtel
Hi, Payment of Rs. 1061.0 done via Credit Card has been processed. Order Id:[protected]. You will receive the order confirmation within 4 hrs. Please keep the Order ID for future reference.

Sir My Line is not working since 7-10 days, I have been following regularly bust still there is no response from their side and i Have been facing in running bussiness accounts . My Land Line No, .. is[protected] in name of Kailash Bisani . I would request u to please ask them to clear the matter asap .

I tried to move out all my airtel postpaid connections to another service provider hence I paid 400 Rs Extra with a clearing balance for the month on 6th Jul'22 and their customer care representative split up the connections from a family plan and I got Port Code from three numbers but I can't able to get Port code since there is one number isn't released from the family plan from past 20 days even after so many followups and fake commitments by Airtel. Till now I'm struggling because of the Airtel family plan issue.

Today (15th Jul'22) Once again I called the customer and shouted at them but their representative transferred the call to his superior, She said I want to pay 250 Rs once again for removing that connection. Are they looting us?

Better Airtek can take the tray and go for begging and looting instead of looting customers, I told her I'm not going to cancel/Port the connection and not going to pay the amount.. Will see when they'll ask for payments.

My Airtel Payment Bank Account Is Freezed From Since 1 week. I submitted all documents to Airtel to start my account again but they yet not started my account when I trying to contact customer support they told to wait 48 hours. My 1000rs stucked in account. Please Help me to unfreeze my account

My Airtel Payment Bank Account Is Freezed From Since 1 week. They Told me to send kyc documents I send them all kyc documents but they yet not started my account my 1000rs is stucked in Airtel Payment Bank Account. When I trying to call customer service they told that wait for 48hours. I send them documents many times but they yet not started my account.

Hi I have recharged Airtel DTH device with ID-[protected] on 3rd july 2022.
So 200 rupees debited for the recharge but Airtel DTH device is not recharged.KIndly Help me to refund my money.

Details of bank statement regarding transaction:

Date -03-Jul-2022
Narration-TO TRANSFER INB Naukriaim InfoTech Pvt. L
Ref/Cheque No. [protected]IGANWMIEL7 TRANSFER TO 45
Debit:200

Ita been more than 45 days over and they are not processing my refund . Multiple calls and mail have written to them but no response.

I was forced to opt for a refund because airtel technicians stated my area was not serviceable. Hence request for cancellation was raised on 6th April and l was asked to wait till 21st May and still refund is not initiated. I would like to understand why an initiation of simple refund takes 45 days and after that no step taken about it. After that l was informed that it is already initiated by NEFT and the amount should be credited within 15 days. It is already over 20 days no payment received and no executive is even bothered to reply back. I even attached the bank statement showing proof where amount is not credited.

Thank you

Complaint no-[protected]
Landline no-[protected]
Name-Debanjana dey

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