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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 89

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R
RJ Chiku
May 13, 2022
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Payment successful but recharge is not done

Address:vijaypur

Payment 839 successful but recharge is not done...
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R
rajputerchandan
May 12, 2022
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Airtel office agent charged me 300 for sim replacement

Address:Guwahati near 10 mile jorabat

I have replaced replace my sim card [protected] no and sim no[protected]U airtel office agent guwahati jorabat 10 mile and they demanded 500 for sim replacement and charged 300 rupees without any receipt and will not satisfy of airtel telecom company .all airtel officers and offices are corrupt . Plz take action against corrupt airtel officers and agent....
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R
Rohilla4u
May 12, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Re: Complaint regarding the installation of fibre connection under airtel black plan

Address:House no 1327, street no 1, Haripur , sector 4 panchkula haryana

I am not satisfied with the service of airtel company as I am very much harassed by the service of airtel . Airtel is giving advertisement in all social media these days that airtel is number one provider in all their services but this is not true airtel is proving their self as "ZERO" in ground level. They are promising a lot of things that we can do this or that and we will not stop till we will not answer or resolve any question. But on...
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S
Sanjiv Prakash
May 12, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made for broadband but not showing in airtel (even payment confirmed by bank )

I have made the payment of rs. 588 using Google Pay on 2nd May @10:47 am.but the airtel app is not showing any payment. and Airtel customercare team closed my complaint 3 times stating that its not received.

Whereas my bank confirmed that payment successfully credited on beneficiary account on 2nd may itself. Kindly refer attached screenshots for same confirmation.

Ac NO: [protected]
Land Line No: [protected]br...
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S
sanjay pegwar
from Mumbai, Maharashtra
May 12, 2022
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Airtel

Address:390-B ,Pulak city,Near silicon city RAU Indore

भुगतान करने के लिए कम्पनी के जयंत थोराट (मोबाइल नंबर [protected]) दबाव देकर बदसलूकी की .
[protected] कनेक्शन बंद करने के निवेदन के बाद भी बंद बिल भेजा गया,
प्रतिनिधि जयंत थोराट ने आज...
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P
pramod otra
May 12, 2022
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Dth channel pack

Someone from airtel customer service called me told me to add free channels through otp
I added and after few seconds or half minute my balance got deducted
So I removed the channel through app immediately
But I couldn't get money on my dth account
My dth account [protected]
They called me through [protected]
At 1:24 pm on 12th may 2022
Please resolve as soon as possible...
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A
arpit.sharma793
from Ludhiana, Punjab
May 12, 2022
May 15, 2022
This thread was updated on May 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel fiber broadband not installed but installation charges deducted

Address:Ludhiana

After receiving call from Airtel representative for installation of fibre broadband i submitted my kyc documents to them through watsapp and paid installation fee of Rs 1180/- through upi and was assured that an engineer would visit our place for installation but the neither any engineer visited nor they are receiving my calls. I want my payment refund....
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R
rikinshsrkb
from Mumbai, Maharashtra
May 12, 2022
Jul 19, 2023
This thread was updated on Jul 19, 2023
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Internet/broadband not working

Address:Andheri East

Hi,

I am facing airtel network issues since 10-15 days. The signal is weak throughout the day. Browsing itself is an issue due to slowness of net, so forget about the time taken to download or upload any image or doc. Even when calling airtel customer care and providing the area details, they just say the residing area does not have any network issues. I am residing at Andheri east, JBNagar area. So they don't even register...
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Y
Yasoob Hasan
May 12, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Prepaid connection converted to Postpaid

I purchased a prepaid plan for a new connection. Got it for 3 months for 2800 and it got expired.
Now, the company is charging me for a postpaid service that I never signed up for, they are asking me to pay monthly bill however my connection is prepaid.
I never used that connection since March and now I am getting charged for the service I am not even using.
I Purchased the new connection on 3rd Jan and it got expired...
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J
Jitendr92
from Lucknow, Uttar Pradesh
May 11, 2022
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SMS not received

Address:Vill amadarveshpur dist ambedkar nagar 224181

Sms not receive and banking services, all service disturb...
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B
BT20ME022 [Ram]
May 11, 2022
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Recharged accidentally a wrong number

I've recharged a wrong number accidentally today for an amount of Rs.239 via Amazon pay recharge. I also requested WRR for refund but couldn't find help...
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P
Ponnala Mintu
May 11, 2022
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Cannot Upgrade Broad Plan plan

Address:Vanasthalipuram

Hi

I am from hyderabad
Its been 2months i am using Airtel xtreme Rs.499 40mbps plan for 6months.
As i am working from home my company asked me to upgrade to 100mbps plan.
So i called customer support, I tried on Mobile app amd also visited Airtel store nearby.
Either ways problem not resolved
No one helped....
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A
Amaljith PM
from Ernakulam, Kerala
May 11, 2022
May 11, 2022
This thread was updated on May 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made twice

Address:D2, 4th floor, SDV towers, 1st main road, NRI layout, Ramamurthy Nagar, Bangalore -560016

I have taken airtel Xtream fibre connection on 10th May 2022. Made payment on the link provided by Airtel representative. The payment showed success on my side but failed on the airtel representative end. Based on his request I made payment again from diferent bank account. And he told that failed payment will be reversed. But now I'm not even able to raise complaint or reach customer support for this query.
Contact number is 9645...
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S
Sai Darshan 55
from Bengaluru, Karnataka
May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge successful but not activated

I recharged ₹155 for 24 days on 7th may 2022 but the money was deducted and I didn't receive any sms and benefits from that recharge......
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F
Feroz Ismail
May 10, 2022
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Airtel tower installation in residential area

Address:Nalvathoklu village and post, virajpet, coorg, pun571218

This is to inform you that there is been installation of Airtel tower in place next to my house which is less than 500meter and its in residential area. We request you to please look into this matter and take action accordingly...
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V
Vysakh Mailat
May 10, 2022
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Airtel prepaid Sim no service

I am an Airtel prepaid customer from past 8 to 9 years. And I have moved to Germany recently. Now my Airtel network shows no service even after I recharge the number with international roaming pack. The pack shows starts upon arrival in my Airtel app and it's still showing no service. And I am not able to contact customer care team as I have no network. Could you please help me with this?...
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K
Kunal346
May 10, 2022
May 12, 2022
This thread was updated on May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel is not refunding my money and looking for a cancelled Cheque

Hi,
I have raised fiber net connection for my home at Ranchi using the Airtel app on the phone by entering the apartment details and contact number. After a few days I had received a call from Vikas Kumar on 15th of April stating he was calling from Airtel Fiber and asked for my home address to check the connection. I had asked him to call after a few days, so he called me again on 20th of April and I had made him the payment for...
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T
Tarandeep Sharma
May 9, 2022
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Fraud charges deducted through Fastag

I have travelled through western peripheral expressway kundli toll on 28/03/2022 and the toll charges were deducted on 28/03/2022 as per applicable charges for car no. Pb10et3251. On 31/03/2022 toll charges of rs. 225 again deducted for same kundli toll even when i did not travel through that. I have raised complaint for the same at airtel platform on 11/04/2022 on which they assured me that grievance will be redressed within 15 days. After...
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A
Amit
from Delhi, Delhi
May 9, 2022
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Charged for inactive/disconnected service

A request to transfer broadband connection from my wife's is name (Aarti Shrimali ph# [protected]) to my name name ph# [protected] was made on 4th Jan 2022. I had gone to Airtel store for this. But the disconnection was not processed on my wife's account but a new connection was added in my name. The old router was removed and new router was installed in our house immediately. But Airtel kept on charging us for both connections. Finally on...
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3rd May reached bangalore, needed fast net for work from home.
3rd may sashi([protected]) Airtel salesman promises to install by 4th may.
4th may he offers that if I take dth box Rs2001, I will get free net for the first month.
4th may I make the payment Rs2001 and he sent dth person to install dth box.
Unable to view most channels. Everyday calling customer care, they promise to send technician(never shows up)...
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